Are you working in Customer Service department? Are you doing your job as a telephone operator? Or are you in mass communication field?Do you want to make your customers happy? This course is designed for the learners who want to know the basics of customer service. Our customer service course intends to introduce you to the basics of customer service and translates that knowledge into practical application. You will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. You will also explore all the different elements of excellent customer service and what you need to do to make it an integral part of your business and your reputation. Course Highlights Certified Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Customer Service Skills Training into 3 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam- Certified Customer Service Skills Training 00:20:00 Final Exam Final Exam- Certified Customer Service Skills Training 00:20:00
Overview This comprehensive course on IT Asset Department will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This IT Asset Department comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this IT Asset Department. It is available to all students, of all academic backgrounds. Requirements Our IT Asset Department is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 8 lectures • 01:22:00 total length •Module 01: Introduction to the Course: 00:04:00 •Module 02: The Missing Department: 00:15:00 •Module 03: ITAM Team and Activities: 00:15:00 •Module 04: Asset Tracking Tool: 00:16:00 •Module 05: Populating the Database: 00:10:00 •Module 06: Daily Operations and Reports: 00:18:00 •Module 07: Was it a Boring Job?: 00:04:00 •Assignment - IT Asset Department: 00:00:00
This course covers the best practices required for AWS Solutions Architect and AWS SysOps Administrator. Explore real-time 3-tier architecture addressing security, high availability, scalability, and resource optimization. Basic knowledge of Linux and a desire to adopt cloud models are all you need to get started.
Embark on a transformative journey through the intricate landscape of networking with the CompTIA Network+ Certification (N10-007). This course isn't just about mastering the intricacies of network models or delving into the depths of cabling and topology; it's about empowering yourself with the skills and knowledge to navigate the digital highways of the modern era confidently. Picture yourself as the architect, laying down the foundations of robust networks, securing them against digital threats, and troubleshooting with finesse. With CompTIA Network+ +, you're not just learning; you're shaping your future in information technology. In this comprehensive course, you'll traverse through 22 meticulously crafted sections, each unlocking a new facet of comptia networking. From understanding the fundamentals of TCP/IP to exploring the nuances of wireless networking and delving into virtualization and cloud computing, every lesson is a stepping stone towards network mastery. Through immersive learning experiences and hands-on comptia network+ practice tests, you'll absorb theoretical knowledge and hone your practical skills, preparing you for real-world challenges. Learning Outcomes: Master network models and topologies, laying a strong foundation for network architecture. Demonstrate proficiency in TCP/IP fundamentals and routing protocols for effective data transmission. Develop expertise in securing networks against cyber threats, ensuring data integrity and confidentiality. Acquire skills in network troubleshooting and monitoring, enabling swift resolution of issues. Apply wireless networking and cloud computing knowledge to design and implement scalable network solutions. Why buy this CompTIA Network+ Certification (N10-007)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the CompTIA Network+ Certification (N10-007) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this CompTIA Network+ Certification (N10-007) for? Aspiring IT professionals seeking to kickstart their careers in networking. Students aiming to enhance their employability with industry-recognized certifications. Career changers looking to transition into the dynamic field of information technology. IT professionals seeking to validate their skills and advance their careers. Anyone passionate about mastering the intricacies of comptia network and carving a niche in the digital landscape. Prerequisites This CompTIA Network+ Certification (N10-007) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CompTIA Network+ Certification (N10-007) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Network Administrator: £20,000 - £45,000 Per Annum Network Engineer: £25,000 - £55,000 Per Annum Systems Administrator: £22,000 - £50,000 Per Annum IT Support Technician: £18,000 - £35,000 Per Annum Cyber Security Analyst: £25,000 - £60,000 Per Annum Cloud Solutions Architect: £30,000 - £80,000 Per Annum Course Curriculum Section 01: Introduction Introduction 00:03:00 Section 02: Network Models What is a Model? 00:02:00 OSI vs. TCP/IP Model 00:07:00 Walking Through OSI and TCP/IP 00:12:00 Meet the Frame 00:06:00 The MAC Address 00:07:00 Broadcast vs. Unicast 00:04:00 Introduction to IP Addressing 00:08:00 Packets and Ports 00:05:00 Section 03: Cabling and Topology Network Topologies 00:10:00 Coaxial Cabling 00:05:00 Twisted Pair Cabling 00:06:00 Cat Ratings 00:06:00 Fiber Optic Cabling 00:09:00 Fire Ratings 00:05:00 Legacy Network Connections 00:07:00 Section 04: Ethernet Basics What is Ethernet? 00:07:00 Ethernet Frames 00:07:00 Early Ethernet 00:08:00 The Daddy of Ethernet, 10BaseT 00:03:00 Terminating Twisted Pair 00:14:00 Hubs vs. Switches 00:13:00 Section 05: Modern Ethernet 100BaseT 00:05:00 Connecting Switches 00:05:00 Gigabit Ethernet and 10-Gigabit Ethernet 00:05:00 Transceivers 00:07:00 Connecting Ethernet Scenarios 00:14:00 Section 06: Installing a Physical Network Introduction to Structured Cabling 00:04:00 Terminating Structured Cabling 00:08:00 Equipment Room 00:07:00 Alternative Distribution Panels 00:04:00 Testing Cable 00:09:00 Troubleshooting Structured Cabling, Part 1 00:05:00 Troubleshooting Structured Cabling, Part 2 00:05:00 Using a Toner and Probe 00:03:00 Wired Connection Scenarios 00:11:00 Section 07: TCP/IP Basics Introduction to IP Addressing and Binary 00:13:00 Introduction to ARP 00:04:00 Classful Addressing 00:10:00 Subnet Masks 00:12:00 Subnetting with CIDR 00:10:00 More CIDR Subnetting Practice 00:10:00 Dynamic and Static IP Addressing 00:18:00 Rogue DHCP Servers 00:07:00 Special IP Addresses 00:07:00 IP Addressing Scenarios 00:15:00 Section 08: Routing Introducing Routers 00:15:00 Understanding Ports 00:05:00 Network Address Translation 00:06:00 Implementing NAT 00:03:00 Forwarding Ports 00:18:00 Tour of a SOHO Router 00:12:00 SOHO vs. Enterprise 00:09:00 Static Routes 00:13:00 Dynamic Routing 00:11:00 RIP 00:04:00 OSPF 00:04:00 BGP 00:06:00 Section 09: TCP/IP Applications TCP and UDP 00:07:00 ICMP and IGMP 00:06:00 Handy Tools 00:07:00 Introduction to Wireshark 00:11:00 Introduction to netstat 00:09:00 Web Servers 00:12:00 FTP 00:12:00 E-mail Servers and Clients 00:09:00 Securing E-mail 00:06:00 Telnet and SSH 00:09:00 Network Time Protocol 00:02:00 Network Service Scenarios 00:10:00 Section 10: Network Naming Understanding DNS 00:12:00 Applying DNS 00:19:00 The Hosts File 00:04:00 Net Command 00:08:00 Windows Name Resolution 00:11:00 Dynamic DNS 00:05:00 DNS Troubleshooting 00:13:00 Section 11: Securing TCP/IP Making TCP/IP Secure 00:04:00 Symmetric Encryption 00:06:00 Asymmetric Encryption 00:03:00 Cryptographic Hashes 00:05:00 Identification 00:12:00 Access Control 00:04:00 AAA 00:05:00 Kerberos/EAP 00:08:00 Single Sign-On 00:10:00 Certificates and Trust 00:14:00 Certificate Error Scenarios 00:08:00 Section 12: Advanced Networking Devices Understanding IP Tunneling 00:06:00 Virtual Private Networks 00:13:00 Introduction to VLANs 00:12:00 InterVLAN Routing 00:03:00 Interfacing with Managed Switches 00:11:00 Switch Port Protection 00:07:00 Port Bonding 00:07:00 Port Mirroring 00:04:00 Quality of Service 00:05:00 IDS vs. IPS 00:04:00 Proxy Servers 00:13:00 Load Balancing 00:09:00 Device Placement Scenarios 00:13:00 Section 13: IPv6 Introduction to IPv6 00:13:00 IPv6 Addressing 00:15:00 IPv6 in Action 00:13:00 IPv4 and IPv6 Tunneling 00:05:00 Section 14: Remote Connectivity Telephony Technologies 00:09:00 Optical Carriers 00:03:00 Packet Switching 00:05:00 Connecting with Dial-up 00:05:00 Digital Subscriber Line (DSL) 00:05:00 Connecting with Cable Modems 00:04:00 Connecting with Satellites 00:03:00 ISDN and BPL 00:04:00 Remote Desktop Connectivity 00:05:00 Advanced Remote Control Systems 00:09:00 Section 15: Wireless Networking Introduction to 802.11 00:12:00 802.11 Standards 00:12:00 Power over Ethernet (PoE) 00:04:00 Antennas 00:09:00 Wireless Security Standards 00:16:00 Implementing Wireless Security 00:07:00 Threats to Your Wireless Network 00:07:00 Retro Threats 00:05:00 Wi-Fi Protected Setup (WPS) 00:05:00 Enterprise Wireless 00:06:00 Installing a Wireless Network 00:15:00 Wireless Scenarios 00:07:00 More Wireless Scenarios 00:09:00 Section 16: Virtualization and Cloud Computing Virtualization Basics 00:07:00 Cloud Ownership 00:03:00 Cloud Implementation 00:12:00 Your First Virtual Machine 00:09:00 NAS and SAN 00:16:00 Platform as a Service (PaaS) 00:09:00 Software as a Service (SaaS) 00:03:00 Infrastructure as a Service (IaaS) 00:10:00 Section 17: Mobile Networking Cellular Technologies 00:05:00 Mobile Connectivity 00:07:00 Deploying Mobile Devices 00:05:00 Mobile Access Control 00:06:00 Section 18: Building a Real-World Network Network Types 00:04:00 Network Design 00:10:00 Power Management 00:06:00 Unified Communications 00:11:00 Network Documentation 00:07:00 Contingency Planning 00:10:00 Predicting Hardware Failure 00:05:00 Backups 00:08:00 Section 19: Managing Risk What is Risk Management? 00:06:00 Security Policies 00:08:00 Change Management 00:07:00 User Training 00:03:00 Standard Business Documentation 00:05:00 Mitigating Network Threats 00:05:00 High Availability 00:05:00 Section 20: Protecting Your Network Denial of Service 00:09:00 Malware 00:10:00 Social Engineering 00:04:00 Access Control 00:08:00 Man-in-the-Middle 00:22:00 Introduction to Firewalls 00:05:00 Firewalls 00:10:00 DMZ 00:06:00 Hardening Devices 00:14:00 Physical Security Controls 00:09:00 Testing Network Security 00:08:00 Network Protection Scenarios 00:14:00 Section 21: Network Monitoring SNMP 00:15:00 Documenting Logs 00:09:00 System Monitoring 00:08:00 SIEM (Security Information and Event Management) 00:07:00 Section 22: Network Troubleshooting Network Troubleshooting Theory 00:05:00
Description: The purpose of 70-685 - Enterprise Desktop Support Technician for Windows 7 course is to teach you how to configure and deploy a private cloud with System Center 2012 R2. Throughout the course, you will know the ways of understanding and work with the cloud, the cloud components, including infrastructure and service catalog, and virtual applications. The course guides you how to use VMM or install VMM to deploy the cloud. You will also be introduced to host groups and security systems. After completing the course, you will be able to work with Private Cloud Infrastructures. You will also be able to learn dynamic application deployment, server application virtualization, web deployment packages, server App-V components and sequencing and deploying virtual apps. After that, the course will help you to understand the essential components of Private Cloud including SQL server profiles, OS profiles, application profiles, hardware profiles, VM templates and self-service user role. In the course, you will gain information about the Private Cloud computing, installing and configuring app controller and creating and managing services and service templates. Finally, you will know about server management, automation and security for the cloud. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-685 - Enterprise Desktop Support Technician for Windows 7 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-685 - Enterprise Desktop Support Technician for Windows 7 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Identifying Cause and Resolving Desktop Application Issues Identifying Cause and Resolving Desktop Application Issues FREE 00:17:00 Problem Steps Recorder 00:31:00 Other Group Policy Settings 00:15:00 AppLocker Advantages 00:27:00 Windows Installer 00:16:00 WSUS 00:29:00 Browsing History 00:13:00 Operating System Troubleshooting and Support Operating System Troubleshooting and Support 01:03:00 Safe Mode Options 00:48:00 Event Forwarding 00:16:00 Windows 7 and Language Packs 00:21:00 Networking with Windows 7 Networking with Windows 7 00:52:00 Automatic Configuration 00:18:00 TCP IP Configuration 01:12:00 IPv6 00:28:00 IPSec 00:23:00 Configuring Security and Troubleshooting Issues Configuring Security and Troubleshooting Issues 00:51:00 Windows Firewall with Advanced Security 00:45:00 Protecting the PC Proactively 00:18:00 Supporting Mobile Users Supporting Mobile Users 00:36:00 Remote Assistance 00:22:00 Maintaining Hardware on Windows 7 Maintaining Hardware on Windows 7 00:21:00 Working with Hard Drive Issues 00:48:00 Common Components 00:21:00 Power Management 00:21:00 Centralizing Configurations Centralizing Configurations 00:16:00 Administrative Templates 00:22:00 User Login, Profiles and Access to Resources User Login, Profiles and Access to Resources 00:29:00 DHCP 00:41:00 Configuring Offline Files - Client Side 00:21:00 Mock Exam Mock Exam- 70-685 - Enterprise Desktop Support Technician for Windows 7 00:20:00 Final Exam Final Exam- 70-685 - Enterprise Desktop Support Technician for Windows 7 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: The 70-417 - Upgrading Your Skills to MCSA Windows Server 2012 course provides all the essential topics and skills that you need to know for MCSA Windows Server. The course will upgrade your skills to MCSA Windows Server 2012. Throughout the course, you will learn how to install and configure servers, configure server roles, features and Hyper-V, install and administer Active Directory, configure network services and access, configure a network policy server infrastructure, and deploy, manage, and maintain servers. The course will also show you how to configure and manage Active Directory, group policy and high availability, configure file and storage solutions, implement business continuity and disaster recovery, configure network services, identity and access solutions. If you pass the exam, you will be qualified as a Microsoft Certified Solutions Associate (MCSA) in Windows Server 2012. The purpose of the course is to prepare you for the Exam. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-417 - Upgrading Your Skills to MCSA Windows Server 2012 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-417 - Upgrading Your Skills to MCSA Windows Server 2012 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Install and Configure Servers Install and Configure Servers FREE 00:17:00 Features with Windows Server 2012 00:11:00 Installing Windows 2012 Enterprise 00:09:00 Windows Server Installation 00:12:00 Introduction to Server Manager 00:07:00 Post Server Installation Tasks 00:11:00 Configure Server Roles and Features Configure Server Roles and Features 00:08:00 Add Roles Server Manager 00:16:00 Event Viewer 00:04:00 Best Practice Analyzer 00:06:00 Administrative Tools Available 00:08:00 Delegation of Domain Administration 00:09:00 Advanced Services 00:11:00 Introduction to PowerShell 00:16:00 Installing Server Core 00:07:00 PowerShell 00:11:00 Server Core Tools 00:16:00 Recover from Closing Command Prompt 00:01:00 Netsh-Firewall 00:04:00 Sconfig on Server Core 00:08:00 PowerShell Examples for User Management 00:12:00 Configure Hyper-V Configure Hyper-V 00:12:00 Enable Remote Management 00:05:00 Remote Desktop 00:08:00 Server Groups 00:01:00 Virtualization 00:17:00 Create a VM 00:07:00 Hyper-V Settings 00:03:00 Virtual Hard Disk 00:17:00 Managing VHD's 00:12:00 Virtual Networks 00:08:00 Hyper-V Network Settings33 00:06:00 Creating Network Adapters66 00:02:00 Considerations for VM Network Configuration 00:12:00 Install and Administer Active Directory Install and Administer Active Directory 00:48:00 Overview of Domain Controllers 00:19:00 Best Practices - FSMO and GC 00:25:00 RODC 00:11:00 Install Domain Controllers 00:31:00 Active Directory Management Tools 00:20:00 Groups 00:39:00 Delegate Management of Active Directory Objects 00:11:00 Deploy, Manage, and Maintain Servers Deploy, Manage, and Maintain Servers 00:32:00 Types of Images 00:43:00 Unattended Installations 00:18:00 WSUS 00:40:00 Monitoring Servers 01:30:00 Configure Network Services and Access Configure Network Services and Access 00:40:00 How DNS Forwarding Works 00:21:00 Zone Transfers 00:24:00 DNS Caching 00:04:00 Configure a Network Policy Server Infrastructure Configure a Network Policy Server Infrastructure 00:46:00 VPN Access ss 00:37:00 Components of Network Policy 00:07:00 Direct Access Features 00:18:00 Troubleshooting Tools 00:29:00 Certificates 00:03:00 Configure and Manage Active Directory Configure and Manage Active Directory 01:02:00 Managed Service Accounts 00:16:00 Create Account Policies and User Rights Assignments 00:40:00 Maintain Active Directory Domain Services 00:42:00 Configure and Manage Group Policy Configure and Manage Group Policy 00:22:00 Windows Client Policy Processing 00:08:00 Starter GPO's 00:30:00 Group Policy Links 00:20:00 Other Group Policy Options 01:07:00 Configure and Manage High Availability Configure and Manage High Availability 00:36:00 Server 2012 Failover Clustering 00:19:00 Quorum Definitions 00:20:00 Multi-Site Failover Cluster 00:10:00 Management Tools 00:11:00 Configure File and Storage Solutions Configure File and Storage Solutions 00:17:00 Discretionary Access Control 00:10:00 Creating Claims 00:19:00 File Classification 00:34:00 iSCSI 00:35:00 Implement Business Continuity and Disaster Recovery Implement Business Continuity and Disaster Recovery 00:15:00 Backup Types 00:16:00 System Restore 00:26:00 Windows RE 00:17:00 Configure Network Services Configure Network Services 00:20:00 Super Scopes and Multinetting 00:21:00 DNS Solutions s 00:23:00 DNS Cache Locking 00:26:00 IPAM (IP Address Management) 00:13:00 IPAM Abilities s 00:10:00 GPO Provisioning 00:29:00 Configure Identity and Access Solutions Configure Identity and Access Solutions 00:13:00 Web Services 00:09:00 C AD FS Components 00:16:00 Mock Exam Mock Exam- 70-417 - Upgrading Your Skills to MCSA Windows Server 2012 00:20:00 Final Exam Final Exam- 70-417 - Upgrading Your Skills to MCSA Windows Server 2012 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: The 70-742 - Identity with Windows Server 2016 (MCSA) course will prepare you for the popular Microsoft 70-742 Exam. The most comprehensive course includes all the necessary information that you need to acquire for passing the exam. The course focuses on the identity functionality in Windows Server 2016. It describes the installation and configuration of Active Directory Domain Services (AD DS) including domain controllers, users, computers, groups, and OUs, in addition to Group Policy implementation for non-Nano Server environments. It also covers the Web Application proxy implementations. Throughout the course, you will learn how to work with Complex AD DS Infrastructures, or how to implement Group Policy. The course guide you to understand Microsoft Azure AD and Directory Synchronization, the procedures of monitoring and recovering AD DS, and the ways of implementing Active Directory Services, Active Directory Federations Services (AD FS), and Active Directory Rights Management Services. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-742 - Identity with Windows Server 2016 (MCSA) is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-742 - Identity with Windows Server 2016 (MCSA) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Installing and Configuring Domain Controllers Overview of Active Directory Domain Services FREE 01:00:00 Overview of Domain Controllers 00:30:00 Deploying Domain Controllers 1 01:00:00 Managing Active Directory Objects Overview of AD DS Object Management 00:23:00 Managing User Accounts 01:07:00 Managing Groups 01:06:00 Managing Computer Accounts 00:20:00 Managing Organizational Units 00:41:00 Securing Active Directory Domain Services Securing Domain Controllers 00:33:00 Implementing Account Security 00:48:00 Auditing AD DS 00:26:00 Configuring Managed Service Accounts 00:14:00 Working with Complex AD DS Infrastructures Overview of Advanced AD DS Deployments 00:20:00 Deploying a Distributed AD DS Environment 00:45:00 Overview of AD DS Replication 00:12:00 Configuring AD DS Sites 00:38:00 Implementing Group Policy Overview of Group Policy 00:39:00 Creating and Configuring GPOs 00:56:00 Monitoring and Troubleshooting Group Policy 00:18:00 Security Management Using Group Policy 00:54:00 Managing User Environments 00:22:00 Understanding Microsoft Azure AD and Directory Synchronization Planning Directory Synchronization 00:24:00 Implementing Azure AD Connect 00:12:00 Managing Identities with Directory Synchronization 00:14:00 Monitoring and Recovering AD DS Monitoring AD DS 00:27:00 Database Management 00:07:00 Backup and Recovery in AD DS 00:21:00 Implementing Active Directory Certificate Services Overview of Public Key Infrastructure and AD CS 00:17:00 Deploying Certificate Authority Hierarchy 00:19:00 Administering Certificate Authorities 00:13:00 Deploying and Managing Certificates 00:26:00 Managing Revocation and Distribution 00:07:00 Configuring Certificate Recovery 00:08:00 Implementing Active Directory Federation Services (AD FS) Overview of AD FS 00:17:00 Planning and Deploying AD FS 00:35:00 Overview of Web Application Proxy 00:08:00 Implementing Active Directory Rights Management Services Overview of AD RMS 00:14:00 Deploying AD RMS 00:14:00 Protecting Content with AD RMS 00:09:00 Mock Exam Mock Exam- 70-742 - Identity with Windows Server 2016 (MCSA) 00:20:00 Final Exam Final Exam- 70-742 - Identity with Windows Server 2016 (MCSA) 00:20:00
Description: The 70-662 - Deploying Microsoft Exchange Server 2010 S course prepares you for the exam 70-662 - Deploying Microsoft Exchange Server 2010 S. The purpose of the MCTS: Microsoft Exchange Server 2010 certification is to validate your skills in support for the maintenance and administration of the Exchange servers in an enterprise environment. In the course, you will learn how to use active directory and support infrastructure, use active directory components, and the network-based services. The course also teaches you about the server roles in Exchange Server 2010, and infrastructure requirements for Exchange Server 2010. You will learn about mailbox servers and recipients, securing the server, mailbox database update process, public folder process for MAPI clients, and e-mail address policies. The course will focus the ways of managing client access, POP3 and IMAP4 options, and Outlook client connectivity troubleshooting. Finally, the course will teach you how to manage Message Transports, Exchange Security and how to implement High Availability. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-662 - Deploying Microsoft Exchange Server 2010 S is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-662 - Deploying Microsoft Exchange Server 2010 S is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Active Directory and Supporting Infrastructure 70-662-Active Directory and Supporting Infrastructure FREE 00:15:00 70-662-Active Directory Components 00:24:00 70-662-Network Based Services 00:21:00 70-662-Server Roles in Exchange Server 2010 00:21:00 70-662-Infrastructure Requirements for Exchange Server 2010 00:21:00 Mailbox Servers and Recipients 70-662-Mailbox Servers and Recipients 00:58:00 70-662-Secure the Server 00:38:00 70-662-Mailbox Database Update Process 00:26:00 70-662-Public Folder Process for MAPI Clients 00:29:00 70-662- E-Mail Address Policies 00:17:00 Managing Client Access 70-662-Managing Client Access 00:46:00 70-662-POP3 and IMAP4 Options 00:35:00 70-662-Outlook Client Connectivity Troubleshooting 00:23:00 Managing Message Transports 70-662-Managing Message Transports 00:49:00 70-662-How S MIME Works 00:39:00 70-662- Back Pressure - System Monitoring 00:15:00 70-662-Edge Transport Server Security 00:36:00 Exchange Security 70-662-Exchange Security 00:36:00 70-662-Management Role Assignment Policies 00:26:00 70-662-Messaging Policy and Compliance 00:34:00 70-662-Message Classifications 00:21:00 70-662-Considerations for Managing the Message Journal Mailbox 00:37:00 70-662-Managed Folders 00:19:00 Implementing High Availability 70-662-Implementing High Availability 00:18:00 70-662-Database Availability Group 00:32:00 70-662-Transport Dumpster 00:27:00 70-662-Backup and Restore Scenarios 00:26:00 70-662-Database Mobility 00:21:00 70-662-Network and Performance Guidelines 00:18:00 Mock Exam Mock Exam- 70-662 - Deploying Microsoft Exchange Server 2010 S 00:20:00 Final Exam Final Exam- 70-662 - Deploying Microsoft Exchange Server 2010 S 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: The 70-414 - Implementing an Advanced Server Infrastructure (MCSE) course will prepare you for the Exam 70-414: Implementing an Advanced Server Infrastructure. The course covers the advanced topics that IT professionals encounter in the enterprise environment. For passing the exam, you should have a thorough understanding of a fundamental server infra¬structure including monitoring, virtualisation, and high availability. There are four main objective areas on the 70-414 Exam which are discussed in the course thoroughly: Manage and maintain a server infrastructure Plan and implement a highly available enterprise infrastructure Plan and implement a server virtualisation infrastructure Design and implement identity and access solutions In the course, you will learn how to create the virtual infrastructure, plan and deploy virtual machines and implement solutions for the virtual administration. You will also learn about monitoring, high availability, updates, PKI, BCP and IDA. In short, the course will prepare you for the exam. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-414 - Implementing an Advanced Server Infrastructure (MCSE) training course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-414 - Implementing an Advanced Server Infrastructure (MCSE) course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Creating the Virtualization Infrastructure Introducing Microsoft System Center 2012 Components FREE 00:23:00 Using System Center for Virtualization 00:18:00 Using the VMM Management Console 00:08:00 Planning a VMM Deployment 00:14:00 Creating the Virtualization Host 00:13:00 Configuring Host Groups 00:04:00 Working with Libraries 00:10:00 Storage Infrastructure 00:22:00 Configuring a Storage Infrastructure for Virtualization 00:04:00 Confituring Storage in VMM 00:06:00 Network Infrastructure for Virtualization 00:22:00 Configuring Virtual Networking 00:06:00 Configuring Virtual Networks in VMM 00:06:00 Planning and Deploying Virtual Machines Considerations for Virtual Machine Setup 00:34:00 Planning Virtual Machine Deployment with VMM 00:13:00 How to Deploy a Virtual Machine 00:23:00 Monitoring Monitoring in Windows Server 2012 00:20:00 Enabling and Viewing Resource Metering Data C3TAD1 00:07:00 Introduction to Operations Manager 00:18:00 Management Packs 00:23:00 Notifications and Reporting 00:08:00 Integration with VMM 00:12:00 Solution for the Virtualization Administration System Center 2012 Administration 00:34:00 Delegated Administration 00:03:00 Automation with System Center 2012 00:10:00 VMM Private Clouds 00:06:00 High Availability Storage Spaces 00:48:00 RAID 00:08:00 NLB 00:22:00 The Infrastructure for Failover Clustering 00:21:00 Defining Failover Clustering 00:25:00 Integrating Failover Clustering with Server Virtualization 00:26:00 Multisite Planning a Multisite Failover Cluster 00:13:00 PKI The Certificate Authority 00:30:00 Certificate Templates 00:22:00 Overview of Certificate Services 00:11:00 CRL 00:13:00 Key Archival 00:07:00 Updates WSUS Deployment 00:25:00 WSUS 00:05:00 Using Configuration Manager 2012 00:17:00 Updating Virtualization 00:10:00 BCP BCP 00:25:00 Backups 00:13:00 Windows Backup Utility 00:07:00 Recovery 00:14:00 Backup and Recovery of VMs 00:09:00 IDA Planning and Implementing an AD FS Server Infrastructure 00:13:00 Planning and Implementing AD FS Claims Providers and Relying Parties 00:06:00 Planning and Implementing AD FS Claims and Claim Rules 00:07:00 Planning and Implementing an AD RMS Cluster 00:18:00 Installing an AD RMS Cluster 00:12:00 Planning and Implementing AD RMS Templates and Policies 00:06:00 Planning and Implementing External Access to AD RMS Services 00:07:00 Planning and Implementing AD RMS Integration with DAC 00:05:00 Mock Exam Mock Exam- 70-414 - Implementing an Advanced Server Infrastructure (MCSE) 00:20:00 Final Exam Final Exam- 70-414 - Implementing an Advanced Server Infrastructure (MCSE) 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: The 70-246 - Monitoring and Operating a Private Cloud with System Center 2012 R2 (MCSE) course teaches you how to monitor and operate a private cloud with System Center 2012 R2. Throughout the course, you will learn the basics of the cloud, the ways of working with the business cloud, cloud services, monitoring and automating responses. The course will teach you how to handle problems in the Private Cloud, and the procedures of Service Management in the Private Cloud. You will also be introduced to cloud protection, recovery, compliance, the use of SLAs, Dashboards and Widgets. The course shows you the real-time state using Visio, system centre analytics, service level tracking, viewing SSRS and Excel to view data, PerformancePoint and configuring and deploying widgets and dashboards. Finally, you will learn cleaning up system centre databases systems. After completing the course, you will understand how Operations Manager handles monitoring, Service Manager and App Controller facilitate self-service, and Orchestrator glues everything together. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-246 - Monitoring and Operating a Private Cloud with System Center 2012 R2 (MCSE) training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-246 - Monitoring and Operating a Private Cloud with System Center 2012 R2 (MCSE) course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. System Center 2012 What is System Center 2012 FREE 00:30:00 Introducing the Cloud Discussion of Cloud Computing 00:19:00 Important Requirements 00:07:00 Working with System Center and the Infrastructure 00:05:00 Maintaining the Cloud Health 00:05:00 How Components are Integrated 00:06:00 Are You in Compliance 00:05:00 Working with the Business Cloud Examining SC 2012 VMM 00:17:00 Working with VMs with the VMM 00:11:00 Creating Clouds for Business 00:16:00 Cloud Services Looking at Service Templates and VMM Profiles 00:22:00 Web Deploy Packages 00:08:00 Server App V Introduction 00:05:00 The Data of the N Tier Application 00:05:00 What's New with VMM R2 00:07:00 Importing and Deploying the Stock trader Application 00:10:00 Installing SQL Server 00:10:00 Monitoring Overview of Operations Manager 00:20:00 Customize the Monitoring Operations 00:09:00 Monitoring Application Performance 00:14:00 Advanced Monitoring 00:04:00 Using Operations Manager for Applications 00:04:00 Using Operations Manager for the Network 00:11:00 Using Operations Manager for Distributed Applications 00:07:00 What's New in Operations Manager 2012 R2 00:09:00 Deploying an Agent 00:09:00 Configuration for Custom Monitoring 00:11:00 Configuring Basic Monitoring and Application Perfomance 00:12:00 Installing Operations Manager 00:05:00 Automating Responses Looking at Orchestrator 2012 00:08:00 Putting Orchestrator, Operations Manager, and Service Manager Together 00:15:00 What's New with Orchestrator 2012 R2 00:04:00 Managing Problems in the Private Cloud What is Problem Management 00:07:00 Using Custom Rules 00:08:00 Service Management in the Private Cloud Service Manager Introduction 00:10:00 Security Settings 00:09:00 Work Items 00:08:00 Incident Queues and Service Offerings 00:03:00 What's New with Service Manager 2012 R2 00:01:00 Configuring the Incident Template 00:10:00 Cloud Protection, Recovery, and Compliance Protecting and Recovering Data for the Private Cloud 00:29:00 Data Recovery 00:15:00 Overview of the Process Pack for IT GRC 00:14:00 Installing the Process Pack for IT GRC 00:06:00 Implementing an IT GRC Control Management Program 00:06:00 How to Maintain Compliance Through VMM Security Baselines with System Center 00:06:00 What's New with DPM 2012 R2 Advisor 00:03:00 Configuring Manual Protection 00:06:00 SLAs, Dashboards and Widgets Configuring and Deploying Widgets and Dashboards 00:12:00 Real-Time State Using Visio 00:10:00 System Center Analytics 00:12:00 Service Level Tracking 00:05:00 Viewing SSRS and Excel to View Data 00:04:00 PerformancePoint 00:04:00 Cleaning Up System Center Databases Service Manager Groom Settings 00:08:00 View and Purge Orchestrator Runbook Logs 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00