19125 Introduction To Construction courses

Duration 3 Days 18 CPD hours This three-day instructor-led course is aimed at modern device management professionals looking to manage their enterprise devices using Microsoft Intune. This course will cover Enrolment, Application Management, Endpoint Security and Windows Autopilot as well as Azure Active Directory Conditional Access and Identity Protection. The delegates will learn how to enroll devices, deploy applications and manage them to maximize user productivity and device security. 1: Introduction to Microsoft Intune Mobile Device Management Microsoft Intune Azure Active Directory AAD Identity Protection AAD Conditional Access 2: Microsoft Intune Device Management Enrolling Devices Device Compliance Device Profiles Device Updates 3: Microsoft Intune Application Management Application Management Deploying Applications Application Configuration Managing Applications Policy Sets and Guided Scenarios 4: Microsoft Intune Endpoint Security Security Baselines and tasks Antivirus Disk Encryption Firewall Atack Surface reduction Endpoint detection and response Account Protection 5: Deploying Windows with Windows Autopilot Windows Autopilot overview Preparing for Windows Autopilot deployment Deploying Windows 11 using Windows Autopilot 6: Microsoft Intune Additional and Premium Features Remote Help Tunnel for Mobile Application Management Endpoint Privilege Management Advanced Endpoint Analytics Additional course details: Nexus Humans 55399 Implementing and Managing Microsoft Intune training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55399 Implementing and Managing Microsoft Intune course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is for Network Engineers looking to specialize in Azure networking solutions. An Azure Network engineer designs and implements core Azure networking infrastructure, hybrid networking connections, load balance traffic, network routing, private access to Azure services, network security and monitoring. The azure network engineer will manage networking solutions for optimal performance, resiliency, scale, and security. This course teaches Network Engineers how to design, implement, and maintain Azure networking solutions. This course covers the process of designing, implementing, and managing core Azure networking infrastructure, Hybrid Networking connections, load balancing traffic, network routing, private access to Azure services, network security and monitoring. Learn how to design and implement a secure, reliable, network infrastructure in Azure and how to establish hybrid connectivity, routing, private access to Azure services, and monitoring in Azure. Prerequisites Prerequisite courses (or equivalent knowledge and hands-on experience): AZ-104T00 - Microsoft Azure Administrator 1 - Introduction to Azure Virtual Networks Explore Azure Virtual Networks Configure public IP services Design name resolution for your virtual network Enable cross-virtual network connectivity with peering Implement virtual network traffic routing Configure internet access with Azure Virtual NAT 2 - Design and implement hybrid networking Design and implement Azure VPN Gateway Connect networks with Site-to-site VPN connections Connect devices to networks with Point-to-site VPN connections Connect remote resources by using Azure Virtual WANs Create a network virtual appliance (NVA) in a virtual hub 3 - Design and implement Azure ExpressRoute Explore Azure ExpressRoute Design an ExpressRoute deployment Configure peering for an ExpressRoute deployment Connect an ExpressRoute circuit to a virtual network Connect geographically dispersed networks with ExpressRoute global reach Improve data path performance between networks with ExpressRoute FastPath Troubleshoot ExpressRoute connection issues 4 - Load balance non-HTTP(S) traffic in Azure Explore load balancing Design and implement Azure load balancer using the Azure portal Explore Azure Traffic Manager 5 - Load balance HTTP(S) traffic in Azure Design Azure Application Gateway Configure Azure Application Gateway Design and configure Azure Front Door 6 - Design and implement network security Get network security recommendations with Microsoft Defender for Cloud Deploy Azure DDoS Protection by using the Azure portal Deploy Network Security Groups by using the Azure portal Design and implement Azure Firewall Secure your networks with Azure Firewall Manager Implement a Web Application Firewall on Azure Front Door 7 - Design and implement private access to Azure Services Explain virtual network service endpoints Define Private Link Service and private endpoint Integrate private endpoint with DNS Integrate your App Service with Azure virtual networks 8 - Design and implement network monitoring Monitor your networks using Azure monitor Monitor your networks using Azure network watcher

Duration 3 Days 18 CPD hours This course is intended for This course is intended for IT professionals who need to manage the day-to-day environment of an SCCM 2012 SP1 or newer environment. Knowledge of the workings of a standalone primary SCCM site and basic PowerShell experience is recommended. Overview Create additional site system roles on existing or new servers. Modify high level site settings. Create and modify Discovery Methods, Boundaries and Boundary Groups. Create Collections using any of the membership rules available. Delegate authority through Roles and Scopes. Install the Configuration Manager client, modify client settings and restrict access to site systems. Deploy software to clients. Deploy software updates to clients. Configure compliance settings targeted against collections. Modify settings that govern monitoring functions such as Alerts and Status Settings. Work with Task Sequences for Operating System Deployment. Write basic PowerShell scripts using cmdlets learned and scripting constructs to accomplish configuration tasks. This course provides students with the knowledge and skills needed to use PowerShell for System Center Configuration Manager (SCCM) administration. In this course, students learn how to access the PowerShell cmdlets included with SCCM 2012 R2 and use them to perform configuration tasks for a primary site. Individual cmdlets will be used in working with objects such as Boundaries, Boundary Groups, Collections, Software Deployment, Patching, Compliance Settings, OSD Task Sequences, and many others. Basic scripting will also be covered so that students can learn how to put PowerShell to use when working with large sets of objects. Prerequisites Basic Windows and Active Directory knowledge. Conceptual knowledge of Configuration Manager objects and how they interact. Basic experience performing configuration tasks in ECM using the graphical console. Experience working from a command prompt. Basic knowledge of the fundamentals of Windows PowerShell. 1 - REVIEW OF SYSTEM CENTER CONFIGURATION MANAGER CONCEPTS Architecture of an System Center 2012 Configuration Manager Installation Managing Assets Content Delivery and Management Security, Monitoring, and Remote Management 2 - MANAGING RESOURCES Implementing Discovery Organizing Resources with Collections Working with Boundaries 3 - WORKING WITH CLIENTS Installing the Configuration Manager Client Managing Client Settings Managing Client Operations Monitoring Client Status 4 - DISTRIBUTING SOFTWARE Configure the Software Distribution Components Working with Distribution Points Creating Content for Distribution Deploying Software Applications 5 - UPDATING SYSTEMS WITH WSUS AND SCCM Integrating Configuration Manager and WSUS Managing Updates through Software Update Groups Creating and Deploying Update Packages Working with Automatic Deployment Rules 6 - HOW POWERSHELL CAN MANAGE COMPLIANCE SETTINGS Creating Compliance Settings Objects Deploying and Monitor the Baseline 7 - CONFIGURING OPERATING SYSTEM DEPLOYMENT OBJECTS Preparing the OSD Environment Working with Task Sequences 8 - WORKING AT THE SITE LEVEL Modify the Site Adding Site System Roles Adding a Secondary Site 9 - SECURITY AND MONITORING Configuring Role Based Administration Implementing Endpoint Protection Configuring Monitoring Options 10 - USING POWERSHELL SCRIPTING TO AUTOMATE SCCM TASKS Review of Scripting Constructs Introduction to the Configuration Manager WMI Classes

Introduction to Design Thinking: Virtual In-House Training Innovation is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. Design thinking practices fuel this continual innovation, as they are the critical links from inspiration to delivery, concept to showroom floor, and start-up to global business. Design thinking is a structured approach to promoting innovation and creative problem-solving. It is not a new approach. It has been around for centuries, as the art, architecture, and inventions of mankind illustrate. By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a framework in which to develop new solutions to problems and new products to sell. This highly interactive course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity. Since design thinking is based on doing rather than thinking, we participants are challenged to apply the techniques, in the classroom, to create new ideas and solutions to a case study project. What you will Learn At the end of this program, you will be able to: Explain the underlying principles and value of using Design Thinking for innovation Describe the basic concepts of the Stanford Model for Design Thinking Evaluate a set of basic Design Thinking techniques for application to your projects Apply tools, techniques, and skills aligned with the 5 stages of the Stanford Model Drive innovation through Design Thinking at some level in your work environment Foundation Concepts Problems and solutions The Design Thinking difference Design Thinking skills and abilities Design Thinking mindset Design Thinking frameworks Stages of Design Thinking Problems and solutions The Design Thinking difference Design Thinking skills and abilities Design Thinking mindset Design Thinking frameworks General Practices Team formation Visualization Improvisation Personalization Empathize Practices Overview of Empathize techniques Observation Engagement Interviews Define Practices Overview of Define practices Unpacking techniques Defining the customer techniques Integrating the Define experience Ideate Practices Overview of Ideate practices Reusable techniques for the Ideate stage New Ideate techniques to explore Prototype & Test Practices Overview of Prototype practices Examples of prototypes Overview of Testing practices Forms of testing techniques Adopt and Adapt Design Thinking Overview of Design Thinking implementation Design Thinking implementation challenges Success in implementing Design Thinking Summary and Next Steps Workshop summary Next steps: Personal Action Plans

Would you like to get up to speed on the key debates on telecoms regulation or refresh your understanding of the broader range of regulatory issues? Thanks to our online Telecoms Masterclass, you will understand all you need to know about telecoms regulation in the EU and other regions when applicable and relevant.

Registration starts at 7:30 AM. The training will begin promptly at 8:00 AM. Please plan your arrival accordingly to ensure you don't miss any important information. Reduce Emissions, Save Costs, Earn a CPC Hours, and Ensure Full Compliance Topics Covered: FORS Lo-CITY Driver Training (3.5 hours): • Relationship between driving style, fuel consumption, and environmental impact • Benefits of regular vehicle maintenance and checks • Fuel-efficient driving techniques • Utilising in-vehicle technology for fuel economy • Benefits of journey planning • Alternative fuels for commercial vehicles Highway Code Training Content: Course introduction, objectives, and expectations. Introduction to the Highway Code and its relevance. Types of road users and training for various groups. Respecting and understanding the risks to different road user categories. Confirmation of knowledge quizzes covering all aspects of the Highway Code and traffic regulations. Course Details: Format: Remote Session (7 hours) CPC Hours: Yes Cost: £89.50 - Includes course fee, Driver CPC Upload fee, VAT This award-winning program (awarded the prestigious Education in Transport award at the 2017 National Courier Awards) is perfect for any fleet operator looking to: Meet FORS Gold accreditation requirements. Improve driver performance and fuel efficiency. Reduce their environmental footprint. Enhance corporate social responsibility. Please note that this course is delivered online and provides 7 hours of Driver CPC training. Ready to get started? Book online or feel free to contact our training department at training@totalcompliance.co.uk or call 0345 9001312 to register for this valuable course. Please review our Terms and Conditions for more information.

This course bundle is aimed at absolute beginners to IT who want to start a career in Cisco networking or just develop their skills in this area. The course assumes you have no technical knowledge of IT whatsoever. To understand Cisco networking and practice it at a technical level, you must first possess an understanding of basic IT literacy as well as certain technologies, which you will be taught through this course. Through this course, you will gain a series of globally recognised networking certifications from CompTIA and Cisco. You will also possess a set of networking skills you can apply to a vast range of IT job roles. From the beginning, we teach you about basic IT literacy, basic software features and functions, basic networking, operating systems, and basic security threats. From there, the course steps up a notch exploring these areas in more depth. As you progress through the various stages, your knowledge of networking will gradually begin to develop. The course bundle is comprised of five separate courses in total. Once of which is skills based only with no exam, and four certification courses with a final exam after each course. The final course being the Cisco Certified Networking Associate (CCNA). The first course (CompTIA IT Fundamentals) provides a soft introduction to basic IT terminology, concepts and technology. To help you grasp the concepts and develop the skills within the course, simulators are also included. These allow you to practice your networking skills learnt on the course. In the IT world, these simulators are otherwise known as ‘Live Labs’.

Airline Cabin Crew also known as: Air Hostess, Flight Attendant and Stewardess. This intensive class based – 10 weeks, part-time (lessons once a week) course will give you all information and tools you will need to succeed. Enter the world of possibilities, adventure and travel with leading Airline Cabin Crew course Provider in the UK. Flight Attendant, Cabin Crew, Stewardess, Air Hostess – Regardless of what this career is called in your part of the world, we have the training program for you. Join the elite team of flight attendants and experience the thrill of flying while making a difference in people’s journey. Fly the world and get paid for it! Join our Airline Cabin Crew course and take the first step towards an exciting career in the skies. Our Airline Cabin Crew course is designed to make you ready for the job. This intensive class based 10 weeks (part time) Airline Cabin Crew course will give you all information and tools you will need to become successful job candidate. You will have one class per week for ten consecutive weeks. Our Aviation Team provide full support to each candidate who wish to become Airline Cabin Crew or start a career in Aviation. We provide A-Z guidance starting from before and after the course. Our graduates are flying around the globe and we are confident that we can help to make your dream a reality! 98% Employment rate after completion of the course. Who is a Flight Attendant? Flight attendant/Airline Cabin Crew/Stewardess/Air Hostess are the most visible, glamorous jobs of all airline employees. A Flight Attendant is someone whose primary duty is to ensure the safety and comfort of passengers during a flight. They are members of an aircrew team , who operate a commercial, business or even military aircraft while travelling domestically or internationally. Flight Attendant benefits: Getting paid for travelling the world Lifestyle Flexible Work Schedules Meeting Interesting People Free Food & Accommodation Excellent Compensation The uniforms Working Environment How to become Flight Attendant?Airline companies look for individuals who share their values and can act as ambassadors for the company’s brand. Airline Cabin Crew are the face of the airline company which means they deliver a fantastic service that makes airline world famous. Airline companies prefer candidates with knowledge of Cabin Crew role. Airline companies have selection day or online tests as a first stage of recruitment, after which, they will take a closer look at applicants CV, skills and experience. If you completed Airline Cabin Crew course at least 70 hours (we offer 90 hour training), your application will stand out and you can get an offer from the first round. You will be able to pass all tasks during interview process as you will have knowledge about Cabin Crew role. Student – Cabin Crew Flying Support Group As a market leading Airline Cabin Crew Training Company with a wealth of experience in Aviation, we constantly upgrading our course and going extra nautical mile to guide and support all our students to ensure they can reach their goals. Graduates who are already flying, offer their full support to us and new students. They share an insight of the airline they already fly with, and help new students through the process of joining them at that airline. It gives a flying start to a career to new learners. Why London Waterloo Academy? Top Airline Cabin Crew course provider in London 98% Employment rate after completion of the course Individual support on the journey from the course to a job placement With years of experience in Airline Cabin Crew industry, London Waterloo Academy has been recognised by major TV, radio channels who have invited our Aviation Team for expert advice or interview. We are recognised by major airline companies in Europe and overseas who have approached London Waterloo Academy to deliver internal cabin crew training, corporate training and to recruit our graduates as a result of their high qualification standards and knowledge. Our graduates are now flying with Etihad, Saudi Air, Hainan Airlines, Small Planet, British Airways, Qatar, EasyJet, Thomas Cook, Ryanair, Cubana de Aviación, Air France,Titan, Norwegian B737 Short Haul and many more. You will become a qualified Cabin Crew, meet the standards and requirements by employers globally On successful completion you will hold: Airline Cabin Crew certificate in Current Airline Training Standards and Equipment, TUI, British Airways or Virgin Atlantic certificates for the SEP (Safety Equipment & Procedures) training Exclusive class visit by Leading Airline Representatives (questions and answers sessions) Exclusive practical training with TUI, Virgin Atlantic or British Airways We will enhance your CV Successful students will get an exclusive VIP hangar tour and a private aircraft recognition certificate of attendance Guidance through the job application process (free of charge) Gain an insight into the airline selection process and final one-to-one interview The vast global experience of our instructors Great working relationship with Corporate Crew Solution This course has been developed in accordance with EASA PART-CC We have a community feel atmosphere where each individual values and respects one another. This may be the reason why our graduates, even those who have completed the course many years ago, continue to come back not only for a chat and a cuppa, but also to share personal issues, tell us of their experience and give us invitations, among many other reasons. Working together – Starting a new career isn’t easy and often it can seem like a lonely and impossible process. Our Aviation Department stays behind each learner, supporting every step of the way. We give you tools, skills and assistance you need to succeed. Our success, built on the success of our students and a long list of graduates with successful stories. How will you learn? The course based on theory and external practical classes with British Airways, Virgin Atlantic or TUI Aviation includes: Aircraft door operations and Passenger Evacuation drills from the crew seat. A320 slide decent, Fire and Smoke drills. Pilot Incapacitation and Immediate Care drills including CPR and Defibrillator training. Course Entry Requirements: English Language at B2 (CEFR) level or above. We accept a huge range of international qualifications so don’t worry. Pop in for a chat with us if you’re unsure (or drop us a line – info@waterlooacademy.co.uk; or, if you prefer speaking to a human voice, +44(0)7484 014980). This is quite important because, for better or for worse, English is the international language. Therefore, your future fly-mates and customers would expect you to speak English. What if I speak broken English or have a strong accent? What can I do? Frantic mode ON. Don’t panic! As a multi-disciplinary Academy, we have a huge range of English language coursesclick here. Our English Language Department is one of the best in London. We are here to help. We won’t let you be deterred simply because of language issues. Courses can be combined, it will also boost your confidence when applying for the job or having an interview. What else do I need? Nothing! Our cabin crew course, as we’ve alluded before, is really good. We teach you everything you need to know from scratch. Since aviation is so different from other fields, we think, as long as you have the passion and determination, we are absolutely honoured to have you on board (pun most certainly intended)! Course dates (please choose one for your course): 15 May 2024 – 17 July 2024, Wednesday classes 18 September 2024 – 20 November 2024, Wednesday classes 14 November 2024 – 16 January 2025, Thursday classes Course duration – 10 weeks, once a week classes. Available Study mode – class based, Virtual (via Zoom) and hybrid Time – 10am to 5pm Registration fee for UK/EU candidates– £300 (includes: examination, Airline Cabin Crew certificate in Current Airline Training Standards and Equipment, participation certificate by TUI/British Airways or Virgin Atlantic in Introduction to SEP (Safety Equipment & Procedures, please note this is not a Cabin Crew attestation)) Tuition fee – £829 (we offer flexible payment plan and accept weekly instalments) International Candidates – Check if you need a UK visa here – £1,729 must be paid in full on registration. In case of visa refusal only £300 will be refunded.

Our students will receive theoretical knowledge and practical skills for 3 key facial areas using dermal fillers techniques for the face to ensure they understand the importance of facial harmony and balance. Our goal at the Cosmetic College is to deliver the highest quality training in dermal fillers using the safest and most up-to-date techniques. Our Essential dermal filler training courses are carried out in small groups. This enables us to provide you with a training programme tailored to your needs, with more time and emphasis on the hands-on practical sessions. Course Prerequisites This course is suitable for those with or without a medical background. It is designed to allow the student to seek employment or start their own business upon completion. At a minimum, students will be required to be qualified with one or more of the following: Medically trained as a nurse, doctor or dentist with current registration with the NMC, GMC or GDC. NVQ Level 3 in Beauty Therapy, ITEC or HND 12 months of needling experience 6 Months of micropigmentation experience and Anatomy & Physiology Level 3 Please note that if your qualification does not appear above, we offer a fast-track access course for those new to the industry.  Course Agenda A mixture of online study, virtual lectures and practical onsite sessions A series of online and onsite assessments 1 day online webinar followed by 2 days onsite training program Course Structure All courses are kept intimate with a maximum of 4 students per course Course Agenda Anatomy and physiology of the face Infection control Sharps and hazardous waste training First aid and anaphylaxis training Introduction to dermal filler injection techniques Elective and emergency dissolving Start Business up (How to set up a business, insurance, stockist, social media, managed, join our Instagram group) Injection techniques practice Danger zones training Vessels, muscles, fat pads workshop Professional live demonstrations Legal requirements, obtaining consent with consultation techniques and documentation Practical training Clinical setup procedures Areas Covered (Dermal Filler) Lips Nasolabial Folds (Smile lines) Marionette lines Professional Kit Dermal filler (For Training purposes) Numbing cream Massage gel Chlorhexidine pre-injection wipes Sterile treatment packs Gloves Surgical face masks Skin marker pencils Ice pack Consultation forms Course Benefits Student Benefits Comprehensive Knowledge: By enrolling in this training, students will gain in-depth knowledge about dermal fillers, including facial anatomy, product selection, injection techniques, and patient assessment. This knowledge will provide a solid foundation for performing dermal filler treatments effectively and safely. Practical Skills: The course includes hands-on training, allowing students to develop practical skills in administering dermal fillers. Through supervised practice on live models, students can refine their techniques and gain confidence in delivering natural-looking results. Professional Advancement: Acquiring expertise in dermal fillers can significantly enhance a student's career prospects in the aesthetics industry. Client Benefits Natural-Looking Results: Clients can expect natural-looking results from trained professionals who have a thorough understanding of facial anatomy and the skill to administer dermal fillers effectively. The training ensures that students are equipped to enhance facial features and address specific concerns with precision. Safety and Care: Clients can have confidence in the skills and knowledge of practitioners who have undergone comprehensive training. Trained professionals prioritise client safety, follow proper hygiene protocols, and provide appropriate aftercare instructions. Earning Potential Earning potential and salary in the field of dermal fillers can vary depending on several factors, including geographic location, experience, and the number of clients. As professionals gain experience and build their reputation, they may have the potential to earn a competitive income. It's important to note that individual earning potential may vary and is influenced by various factors in the aesthetics industry. Additionally, continuing education and expanding your skill set by taking advanced courses and staying updated with the latest techniques and trends can also contribute to your earning potential. This allows you to offer a wider range of services and attract more clients seeking specialised treatments. Frequently Asked Questions Is prior experience required to enrol in the course? No, this course is suitable for both beginners and experienced practitioners. It provides a comprehensive foundation in dermal fillers, covering essential knowledge and practical skills. Are live models provided for the practical training? Yes, live models will be provided for the practical training sessions. This allows you to practice your skills under the guidance and supervision of experienced instructors.

SDH training course description Our SDH training course is designed for those with a basic knowledge of the principles of telecommunication digital transmission techniques. An overview of the existing transmission hierarchies and their limitations is provided with an introduction to the Synchronous Digital Hierarchy (SDH). The advantages of SDH are explained fully. What will you learn Identify the major limitations of the PDH network. Outline the advantages of using the SDH. Illustrate the various SDH equipment and network topologies. Describe the principles of the SDH multiplexing structure. SDH training course details Who will benefit: Anyone working with SDH. Prerequisites: It should be noted that this course will assume some basic telecommunication transmission knowledge from the delegates attending. This may be accomplished by attending the Introduction to Telecommunications course. Duration 2 days SDH training course contents Introduction to SDH Timing and synchronisation of digital signals, the plesiochronous digital hierarchy (PDH), the synchronous digital hierarchy (SDH), service protection with SDH SDH Multiplexing Techniques The multiplexing principles of SDH, mapping and aligning a 2Mbit/s tributary into a TU-12, aligning the VC-12 in a TU-12, multiplexing TU-12's into a TUG-2, multiplexing TUG-2's into a TUG-3, multiplexing TUG-3's into a VC-4, the VC-4 path overhead, the STM-1 frame, the AU-4 pointer, the STM-1 section overheads, multiplexer section protection, transmission at rates higher than STM-1, concatenation line transmission functions in SDH SONET Multiplexing Techniques Mapping a DS1 tributary into a virtual tributary, aligning the VT-SPE into a VT frame, mapping the VTGs into a STS-1 SPE, the STS-1 synchronous payload envelope, the STS-1 frame SONET network sections and lines transmissions at higher rates than STS-1 SDH Functions and Facilities SDH network topologies, structure of SDH equipment, synchronisation of SDH networks, protection switching in SDH networks, SDH alarm structure, SDH performance monitoring, testing of SDH, equipment and systems, network management and SDH, asynchronous transfer mode (ATM), future services and technologies OSI Telecommunications Network Management Definition of network management, managing telecom equipment, the managed object library, the management information base, the telecommunications management network (TMN), the Q3 protocol.