Embark on a delightful journey into the heart of canine well-being with our Dog Nutrition course. From the first wag of a tail to the last playful bark, understanding your furry friend's nutritional needs is paramount. In this course, we don't just explore the basics; we delve deep into the intricate world of dog nutrition, unveiling the key nutrients essential for a happy and healthy pet. From decoding the principles of feeding dogs to navigating the nuanced choices of dog food, this course is your companion in ensuring your furry friend thrives. Discover the art of creating a balanced diet tailored to your dog's unique needs, and learn about home-prepared diets that add an extra layer of care. As you progress through each module, you'll gain insights into feeding practices for different circumstances, helping you become your dog's nutrition maestro. Learning Outcomes Understand the fundamental principles of dog nutrition. Identify key nutrients crucial for a dog's well-being. Navigate the types of dog food available in the market. Learn the art of creating a balanced and nutritious diet for your dog. Gain insights into feeding practices for various life stages and health conditions. Why choose this Dog Nutrition course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Dog Nutrition course for? Pet owners seeking to enhance their dog's well-being. Aspiring dog nutritionists and pet care professionals. Individuals interested in pursuing a career in veterinary support. Animal welfare advocates looking to deepen their knowledge. Anyone passionate about ensuring dogs lead healthy and happy lives. Career path Pet Nutrition Consultant: £25,000 - £35,000 Veterinary Nutritionist: £30,000 - £45,000 Animal Welfare Officer: £22,000 - £30,000 Pet Care Specialist: £20,000 - £28,000 Dog Trainer and Behaviourist: £18,000 - £25,000 Pet Food Product Developer: £35,000 - £50,000 Prerequisites This Dog Nutrition does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Dog Nutrition was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Dog Nutrition Introduction to Dog Nutrition 00:15:00 Module 02: Nutrients in a Dog's Diet Nutrients in a Dog's Diet 00:22:00 Module 03: Types of Dog Food Types of Dog Food 00:17:00 Module 04: Principles of Feeding Dogs Principles of Feeding Dogs 00:19:00 Module 05: Food Portion for Dogs Food Portion for Dogs 00:17:00 Module 06: Foods to Avoid and Approach with Caution Foods to Avoid and Approach with Caution 00:16:00 Module 07: Feeding Growing Puppies Feeding Growing Puppies 00:18:00 Module 08: Feeding Unwell Dogs Feeding Unwell Dogs 00:21:00 Module 09: Natural Diet for Dogs Natural Diet for Dogs 00:16:00 Module 10: Creating a Balanced Diet Creating a Balanced Diet 00:19:00 Module 11: Choosing the Right Diet for Your Dog Choosing the Right Diet for Your Dog 00:20:00 Module 12: Different Diets for Different Circumstances Different Diets for Different Circumstances 00:18:00 Module 13: Home-Prepared Diets Home-Prepared Diets 00:16:00 Module 14: Poor Nutrition in Dogs Poor Nutrition in Dogs 00:16:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Phone-Based Customer Service Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Phone-Based Customer Service Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Phone-Based Customer Service Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Phone-Based Customer Service Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Phone-Based Customer Service? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Phone-Based Customer Service there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Phone-Based Customer Service course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Phone-Based Customer Service does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Phone-Based Customer Service was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Phone-Based Customer Service is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 02: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 03: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 04: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 05: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 06: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 07: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 08: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 09: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Mock Exam Mock Exam - Phone-Based Customer Service 00:20:00 Final Exam Final Exam - Phone-Based Customer Service 00:20:00
Dive into the multifaceted world of pest control with 'Pest Control Techniques: Effective Solutions for Pest Management'. With escalating concerns about pests threatening our homes, agriculture, and environment, this comprehensive course offers a deep dive into the principles of managing these threats. Delve into a curriculum, richly designed with modules ranging from understanding the anatomy of various pests to the intricacies of pesticide formulations. Furthermore, this course takes a responsible approach, not just instructing you on how to handle pests, but ensuring you understand the environmental repercussions of your actions and the UK's pest control regulations. The course's structure ensures that learners obtain an all-encompassing understanding. Start with the basics in the introductory module, before navigating the myriad types of pests and exploring in-depth the solutions to counter them. By the end of your journey, you'll not only know how to manage pests but will do so with the environment's well-being and the laws of the land in mind. Learning Outcomes Gain an understanding of the diverse world of pests and their anatomy. Acquire knowledge about various pesticide formulations, both liquid and dry. Learn about the different methods of pest management, including IPM. Understand the environmental consequences linked with pest control. Become proficient in the UK's regulations concerning pest control. Why buy this Pest Control Techniques: Effective Solutions for Pest Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Pest Control Techniques: Effective Solutions for Pest Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Pest Control Techniques: Effective Solutions for Pest Management course for? Individuals interested in beginning a career in pest management. Gardeners seeking knowledge on safe and effective pest control methods. Farmers aiming to enhance their pest management techniques for better yields. Homeowners looking for effective ways to protect their homes from pests. Environmental enthusiasts keen to understand the balance between pest control and ecological impact. Prerequisites This Pest Control Techniques: Effective Solutions for Pest Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Pest Control Techniques: Effective Solutions for Pest Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Pest Control Officer: £18,000 - £25,000 per annum. Agricultural Consultant: £25,000 - £40,000 per annum. Horticulturist Specialist: £20,000 - £30,000 per annum. Environmental Impact Assessor: £30,000 - £45,000 per annum. Plant Pathologist: £28,000 - £35,000 per annum. Pesticide Product Developer: £32,000 - £50,000 per annum Course Curriculum Module 01: Introduction to Pest Control Introduction to Pest Control 00:12:00 Module 02: Different Types of Pests Different Types of Pests 00:16:00 Module 03: Insects and Mites Anatomy and Prevention Insects and Mites Anatomy and Prevention 00:15:00 Module 04: Weeds Control Weeds Control 00:12:00 Module 05: Pesticide Formulations (Liquid and Dry) Pesticide Formulations (Liquid and Dry) 00:19:00 Module 06: Pesticide Formulations and Adjuvants Pesticide Formulations and Adjuvants 00:15:00 Module 07: Plant Diseases and Disorders Plant Diseases and Disorders 00:14:00 Module 08: Pest Management Methods and IPM Pest Management Methods and IPM 00:19:00 Module 09: Pesticide Application Pesticide Application 00:17:00 Module 10: Environmental Impacts of Pest control Environmental Impacts of Pest control 00:14:00 Module 11: Regulations of Pest Control in the UK Regulations of Pest Control in the UK 00:16:00
Picture yourself as the unsung hero of a dental practice, the first smile a nervous patient sees as they step through the door. Our 'Dental Assistant Course' is your gateway to becoming that reassuring presence. Crafted with care, each module is a stepping stone towards excellence in a field where compassion meets capability. From deciphering the complexities of dental instruments to orchestrating the daily symphony of a bustling dental office, this course equips you with more than just knowledge-it instills the confidence to act as the linchpin in a patient's dental journey. Delve into the world of oral healthcare with an academic vigour matched only by the course's commitment to real-world applicability. You will navigate through the structured content, each lesson building upon the last, ensuring a comprehensive understanding of both the technical and interpersonal facets of dental assistance. It's a harmonious blend of rigorous training and empathetic patient care, tailored to embolden you for the multifaceted roles this career demands. Learning Outcomes Master the array of tools that ensure a seamless dental procedure. Command the dental office with unmatched administrative prowess. Pioneer infection prevention, safeguarding patient and practitioner alike. Grasp the intricacies of dental imaging, contributing to impeccable patient outcomes. Champion the care of the youngest patients with a tailored approach to paediatric dentistry. Why choose this Dental Assistant Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Dental Assistant Course for? Aspiring professionals ready to make a mark in oral healthcare. Allied health practitioners looking for a niche in dental assistance. Administrative staff aiming for mastery in dental practice operations. Technicians ready to sharpen their clinical acumen. Individuals passionate about contributing to holistic patient care. Career path Dental Assistant: £18,000 - £25,000 Dental Office Manager: £25,000 - £35,000 Dental Treatment Coordinator: £20,000 - £30,000 Dental Sales Representative: £25,000 - £40,000 Oral Health Educator: £22,000 - £30,000 Dental Radiographer: £21,000 - £28,000 Prerequisites This Dental Assistant Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Dental Assistant Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Dental Assisting Introduction to Dental Assisting 00:45:00 Module 02: General Dentistry Instruments General Dentistry Instruments 00:23:00 Module 03: Dental Office Management Dental Office Management 00:28:00 Module 04: Oral Diagnosis, Treatment Planning and Dental Terminology Oral Diagnosis, Treatment Planning and Dental Terminology 00:29:00 Module 05: General Handling and Safety of Dental Materials in the Dental Office General Handling and Safety of Dental Materials in the Dental Office 01:01:00 Module 06: Infection Control and Instruments Infection Control and Instruments 00:24:00 Module 07: Dental Radiology Dental Radiology 00:35:00 Module 08: Paediatric Dentistry Paediatric Dentistry 00:47:00 Module 09: The Professional Dental Assistant The Professional Dental Assistant 00:23:00 Module 10: Standards of Dental Practice in the UK Standards of Dental Practice in the UK 00:19:00 Assignment Assignment - Dental Assistant Course 00:00:00
Join us for our course 'Overcoming Complex PTSD,' where we explore the many facets of resilience and healing. It will take you on a transforming journey. This comprehensive programme is meticulously designed to guide learners through a profound exploration of complex post-traumatic stress disorder (CPTSD) and equip them with invaluable tools to triumph over its challenges. The course spans diverse modules, beginning with a captivating introduction that sets the stage for a deep dive into the origins of CPTSD. From unraveling the intricacies of cognitive healing to navigating the terrain of emotional well-being, each lesson unfolds seamlessly, fostering a nurturing space for self-discovery and growth. As you traverse the course landscape, you will encounter lessons on minimizing inner and outer critics, embracing the power of verbal ventilation, and engaging in transformative practices like somatic healing and meditation. The journey of recovery is illuminated, culminating in a holistic understanding of the practical aspects of healing. Join us on this empowering expedition, where knowledge intertwines with introspection, offering a lifeline for those seeking to overcome the challenges of complex PTSD. Learning Outcomes Gain a comprehensive understanding of the origins and manifestations of complex PTSD. Acquire practical coping mechanisms for navigating the complexities of CPTSD. Explore the nuances of cognitive and emotional healing, fostering a holistic approach to well-being. Develop the skills to minimize inner and outer critics, fostering self-compassion and resilience. Embark on a transformative journey of self-discovery, armed with tools such as verbal ventilation, somatic healing, and meditation. Why choose this Overcoming Complex PTSD course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Overcoming Complex PTSD course for? Individuals seeking to understand and overcome the challenges of complex PTSD. Mental health professionals aiming to enhance their knowledge and skills in supporting clients with CPTSD. Students pursuing psychology or related fields who want a comprehensive exploration of trauma and recovery. Anyone interested in fostering emotional well-being and resilience in themselves or others. Those looking to embark on a journey of self-discovery and personal growth. Career path Trauma-Informed Therapist: £35,000 - £50,000 Mental Health Counselor: £28,000 - £40,000 Clinical Psychologist: £40,000 - £60,000 Mindfulness Coach: £30,000 - £45,000 Holistic Healer: £25,000 - £35,000 Prerequisites This Overcoming Complex PTSD does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Overcoming Complex PTSD was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Overcoming Complex PTSD Lesson 01: Introduction and course overview 00:02:00 Lesson 02: What is complex PTSD? 00:06:00 Lesson 03: How CPTSD Originates? 00:04:00 Lesson 04: Intro to coping with CPTSD 00:01:00 Lesson 05: Introduction to cognitive healing 00:04:00 Lesson 06: Psychoeducation 00:04:00 Lesson 07: Minimizing inner critic 00:06:00 Lesson 08: Minimizing outer critic 00:06:00 Lesson 09: Introduction to emotional healing 00:04:00 Lesson 10: Verbal ventilation 00:06:00 Lesson 11: Reparenting 00:04:00 Lesson 12: Self-mothering, self-fathering and affirmations 00:07:00 Lesson 13: Finding the silver linings 00:07:00 Lesson 14: Somatic healing 00:06:00 Lesson 15: Meditation 00:08:00 Lesson 16: The journey of recovery 00:08:00 Lesson 17: Practical aspects of healing 00:07:00 Lesson 18: Conclusion 00:03:00
Embark on a Compassionate Journey: End of Life Care and Support Diploma In the delicate tapestry of life, the 'End of Life Care and Support Diploma' emerges as a guiding light, offering profound insights and invaluable skills to those venturing into the realm of compassionate care. This course is not merely a collection of modules; it's a poignant narrative, weaving together the intricacies of end-of-life care. From understanding the goals of care to navigating legal aspects, each module is a stepping stone towards becoming a compassionate caregiver. Delve into the heart of palliative care, where physical, neurological, and psychosocial dimensions are embraced with empathy and expertise. Learning Outcomes Acquire a comprehensive understanding of end-of-life care principles and services. Navigate the intricacies of advance care planning and the holistic assessment of palliative care. Cultivate effective communication skills during the end-of-life journey. Provide quality care for individuals with physical and neurological illnesses. Embrace the spiritual and psychosocial dimensions of palliative care, ensuring holistic support. Why choose this End of Life Care and Support Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this End of Life Care and Support Diploma for? Aspiring caregivers and healthcare professionals seeking expertise in end-of-life care. Individuals desiring to provide compassionate and holistic support during the final stages of life. Those working in palliative care looking to enhance their knowledge and skills. Caregivers aiming to navigate legal aspects related to end-of-life care. Anyone passionate about making a difference in the lives of those nearing the end of their journey. Career path Palliative Care Specialist: £30,000 - £45,000 Hospice Care Coordinator: £25,000 - £40,000 End-of-Life Care Consultant: £35,000 - £50,000 Care Home Manager: £30,000 - £45,000 Bereavement Support Counselor: £28,000 - £40,000 Legal Advisor in End-of-Life Care: £40,000 - £55,000 Prerequisites This End of Life Care and Support Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This End of Life Care and Support Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to End of Life Care Introduction to End of Life Care 00:18:00 Module 02: Availability of Services Availability of Services 00:32:00 Module 03: Advance Care Planning Advance Care Planning 00:24:00 Module 04: Goals of Care Goals of Care 00:12:00 Module 05: Physical Illness Physical Illness 00:33:00 Module 06: Neurological Illness Neurological Illness 00:35:00 Module 07: Quality Care at the End of Life Quality Care at the End of Life 00:12:00 Module 08: Communication During the End of Life Communication During the End of Life 00:20:00 Module 09: Palliative Care Holistic Assessment Palliative Care Holistic Assessment 00:12:00 Module 10: Spiritual and Psychosocial Care Spiritual and Psychosocial Care 00:29:00 Module 11: Care after Death Care after Death 00:15:00 Module 12: Further Support, Training and Development Further Support, Training and Development 00:19:00 Module 13: Legal Aspects Legal Aspects 00:30:00 Assignment Assignment - End of Life Care and Support Diploma 00:00:00
In the ever-evolving world of project management, agility isn't just a buzzword-it's a mantra for success. Introducing the 'Agile Project Management Diploma', a course that transcends traditional boundaries and equips you with the dynamism of Agile. Discover the core tenets of Agile, unfold the secrets of Lean software development, and immerse yourself in Kanban's flow. But that's just the beginning. Venture further and decode the rhythms of Scrum, explore the intricacies of XP software development, and acquaint yourself with other Agile models that are redefining the project management landscape. Learning Outcomes Attain foundational knowledge of Agile principles and methodologies. Delve deep into Lean software development and its application. Master the art of Kanban for efficient workflow management. Unearth the pillars of Scrum and its role in Agile project management. Recognise the distinct features of XP software development and other Agile models. Why choose this Agile Project Management Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Agile Project Management Diploma Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Agile Project Management Diploma for? Aspiring project managers keen on adopting modern methodologies. Team leaders striving for streamlined and efficient workflows. Developers seeking deeper knowledge of Agile environments. Product owners wishing to optimise project outcomes. Consultants and strategists aiming to refine project delivery processes. Career path Agile Coach: £50,000 - £75,000 Scrum Master: £40,000 - £60,000 Kanban Specialist: £45,000 - £65,000 Agile Project Manager: £45,000 - £70,000 Product Owner: £42,000 - £58,000 Lean Consultant: £50,000 - £72,000 Prerequisites This Agile Project Management Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Agile Project Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Course Introduction Course Introduction 00:11:00 Agile Overview Agile Overview 00:01:00 Intro to Agile 00:11:00 The Agile Manifesto 00:17:00 Domains of Agile Practices 00:16:00 Summary 00:02:00 Understanding Lean Software Development Understanding Lean Software Development 00:01:00 Lean Origins and Principles 00:23:00 Summary 00:02:00 Understanding Kanban Understanding Kanban 00:01:00 Kanban Origins 00:09:00 Six Core Practices of Kanban 00:11:00 Summary 00:02:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:10:00 Scrum Concepts and Principles 00:14:00 Scrum Processes 00:06:00 Summary 00:01:00 Understanding XP Software Development Understanding XP Software Development 00:01:00 Intro to Extreme Programming (XP) 00:10:00 Extreme Programming (XP) Practices and Adoption 00:07:00 Summary 00:02:00 Other Agile Models Other Agile Models 00:01:00 DSDM 00:11:00 Crystal 00:06:00 Feature Driven Development 00:07:00 Comparing Agile Methods 00:09:00 Summary 00:05:00 Mock Exam Mock Exam - Agile Project Management Diploma 00:20:00 Final Exam Final Exam - Agile Project Management Diploma 00:20:00
Boost your call centre career with our Mastering Call Centre Essentials: A Comprehensive Online Training course. This course will equip you with the essential skills to excel in the dynamic world of call centres. The course is designed to master the art of agent and customer relationships, manage difficult clients seamlessly, and develop vital communication skills. Learn the etiquette of telephonic interactions and stay ahead of the curve by understanding the latest call centre technologies and trends. Transform yourself into a call centre expert with this in-depth, online training. Suitable for both beginners and experienced professionals, this Mastering Call Centre Essentials course bridges the gap between conventional training and practical application. Invest in your professional growth, enhance your customer service skills, and exceed industry benchmarks with the course. Enrol now and stand out in the call centre industry! Learning Outcomes: Upon completion of the Mastering Call Centre Essentials course, you will be able to: Understand the essentials of call centre operations. Develop key traits of an effective call centre agent. Enhance skills to foster agent and customer relationships. Learn and apply effective telephone etiquette. Master communication and negotiation techniques. Learn strategies for managing difficult clients efficiently. Stay updated on call centre metrics, technology, and trends. Why buy this Mastering Call Centre Essentials course? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one-to-one assistance when needed Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript immediately Easily learn the skills and knowledge from the comfort of your home Who is this Course for: This Mastering Call Centre Essentials course is ideal for: Aspiring call centre agents seeking foundational knowledge. Experienced agents aiming to boost their skill set. Team leaders looking to improve team performance. Managers desiring a refresher on call centre operations. Any professional aiming to improve customer service skills. Certification After studying the course materials of the Mastering Call Centre Essentials: A Comprehensive Online Training course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Mastering Call Centre Essentials: A Comprehensive Online Training course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path: Our Mastering Call Centre Essentials course will prepare you for a range of careers, including: Call Centre Agent: £18,000 - £24,000 annually. Customer Service Representative: £20,000 - £28,000 annually. Team Leader: £25,000 - £35,000 annually. Call Centre Manager: £35,000 - £45,000 annually. Operations Manager: £40,000 - £60,000 annually. Director of Customer Service: £70,000 - £100,000+ annually. Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:30:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:30:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:30:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:30:00 Module 05: Communication Skills Communication Skills 00:30:00 Module 06: Negotiation Techniques Negotiation Techniques 00:30:00 Module 07: Managing Difficult Clients Managing Difficult Clients 00:30:00 Module 08: Call Centre Metrics and Benchmarks Call Centre Metrics and Benchmarks 00:30:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:30:00
The Physical Education (PE) Teacher course provides a comprehensive understanding of sports coaching, physical fitness, and management skills necessary for effective teaching. Covering psychological, motivational, and behavioral aspects of sports coaching, participants learn techniques and strategies for coaching popular sports. The course also addresses athlete nutrition, injury prevention, and rehabilitation, as well as handling children and parents in sports. With a focus on weight control and management, participants gain expertise in managing common and major sports-related injuries. Learning Outcomes: Develop a solid foundation in sports coaching principles and methodologies. Understand the psychological and motivational factors that impact sports performance. Master techniques for effective sports coaching and training. Enhance knowledge of physical fitness components and training methods. Acquire management skills to lead and organize sports coaching programs. Gain expertise in coaching popular sports and adapting strategies for different disciplines. Understand the importance of athlete nutrition and address dietary concerns. Learn comprehensive strategies for sports injury prevention, treatment, and rehabilitation. Why buy this Physical Education (PE) Teacher? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Physical Education (PE) Teacher you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Physical Education (PE) Teacher course is ideal for Aspiring physical education teachers looking to enhance their skills. Coaches and trainers seeking to improve their coaching techniques. Individuals interested in a career involving sports coaching and training. Parents and caregivers interested in understanding sports coaching principles. Sports enthusiasts looking to deepen their knowledge of sports science. Prerequisites This Physical Education (PE) Teacher was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Physical Education Teacher - Average Salary: £25,000 - £35,000 per year. Sports Coach - Average Salary: £20,000 - £30,000 per year. Sports Development Officer - Average Salary: £25,000 - £35,000 per year. Athletic Trainer - Average Salary: £25,000 - £35,000 per year. Fitness Instructor - Average Salary: £18,000 - £25,000 per year. Course Curriculum Module 01: Introduction to Sports Coaching Introduction to Sports Coaching 00:23:00 Module 02: Psychological, Motivational, and Behavioural Training for Sports Psychological, Motivational, and Behavioural Training for Sports 00:30:00 Module 03: Techniques for Sports Coaching Techniques for Sports Coaching 00:20:00 Module 04: Physical Fitness and Training Physical Fitness and Training 00:19:00 Module 05: Management Skills for a Sports Coach Management Skills for a Sports Coach 00:20:00 Module 06: Coaching for Popular Sports Coaching for Popular Sports 00:25:00 Module 07: Nutrition Concerns for Athletes Nutrition Concerns for Athletes 00:20:00 Module 08: Sports Injury Prevention and Rehabilitation Sports Injury Prevention and Rehabilitation 00:17:00 Module 09: Children and Parent in Sports Children and Parent in Sports 00:17:00 Module 10: Weight Control Management Weight Control Management 00:15:00 Module 11: Weight Loss Management Weight Loss Management 00:18:00 Module 12: Common Injuries Common Injuries 00:36:00 Module 13: Major Injuries Major Injuries 00:48:00 Assignment Assignment - Physical Education (PE) Teacher 00:00:00
The Phonics Masterclass course offers a comprehensive exploration of phonics education, equipping participants with the skills needed to effectively teach phonics to learners. Covering fundamental concepts and methodologies, participants delve into teaching phonics through approaches like Jolly Phonics, while also addressing challenges such as dyslexia and learning difficulties. The course emphasizes involving parents, enhancing phonological awareness, and systematic assessment. Additionally, it offers insights into meeting individual needs, teaching higher levels of phonics, and adapting phonics for deaf children. Learning Outcomes: Develop a foundational understanding of phonics education and its importance. Gain proficiency in teaching phonics and utilizing effective instructional methods. Learn the principles and techniques of Jolly Phonics for engaging phonics learning. Understand dyslexia and learning difficulties and explore cognitive approaches to address them. Equip parents and carers with strategies to support phonics learning at home. Enhance speaking skills and phonological awareness in learners. Learn systematic assessment methods and effective record-keeping. Adapt teaching to meet individual learning needs and provide personalized support. Why buy this Phonics Masterclass? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Phonics Masterclass you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Phonics Masterclass course is ideal for Aspiring teachers looking to specialize in phonics education. Educators seeking to enhance their phonics teaching techniques. Parents and caregivers interested in supporting phonics learning at home. Speech therapists and learning support assistants focusing on language development. Prerequisites This Phonics Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Phonics Teacher - Average Salary: £25,000 - £35,000 per year. Early Years Educator - Average Salary: £20,000 - £25,000 per year. Learning Support Assistant - Average Salary: £16,000 - £22,000 per year. Special Educational Needs (SEN) Teacher - Average Salary: £30,000 - £40,000 per year. Speech Therapist - Average Salary: £25,000 - £35,000 per year. Course Curriculum Module 1: Introduction to Phonics Education Module 01: Introduction to Phonics Education 00:14:00 Module 2: Teaching Phonics Module 02: Teaching Phonics 00:22:00 Module 3: Jolly Phonics Module 03: Jolly Phonics 00:20:00 Module 4: Dyslexia and Learning Difficulties Module 04: Dyslexia and Learning Difficulties 00:18:00 Module 5: Cognitive Approaches in Dyslexia Module 05: Cognitive Approaches in Dyslexia 00:16:00 Module 6: Involving Parents and Carers Module 06: Involving Parents and Carers 00:18:00 Module 7: Speaking and Phonological Awareness Module 07: Speaking and Phonological Awareness 00:27:00 Module 8: Systematic Assessment and Record Keeping Module 08: Systematic Assessment and Record Keeping 00:27:00 Module 9: Meeting Individual Needs Module 09: Meeting Individual Needs 00:32:00 Module 10: Cognitive Approaches in Dyslexia Module 10: Cognitive Approaches in Dyslexia 00:25:00 Module 11: Phonics for Deaf Children Module 11: Phonics for Deaf Children 00:22:00 Module 12: Teaching Higher Level of Phonics Module 12: Teaching Higher Level of Phonics 00:26:00 Mock Exam Mock Exam - Phonics Masterclass 00:20:00 Final Exam Final Exam - Phonics Masterclass 00:20:00