This very practical one-day IACCM-approved programme enables participants to manage the process of commercial contracting and contract management effectively and efficiently to ensure value for money, improved service, and appropriate relationships. It covers a wide range of contract types in terms of risk and value. The programme empowers participants with the tools and techniques needed to collaborate with all key stakeholders. By the end of the programme participants will be able to: Understand the total process of managing contracts Exploit opportunities to extract even more added value Develop appropriate relationships with contractors Understand and use a range of contracting strategies and options Measure and improve contract performance Understand the impact of legislation on contract performance 1 Welcome Introductions Aims and objectives Plan for the day 2 Contract management An overview of the contracting process, mapping the 'territory' 3 Contract managers Skills Knowledge Attributes Responsibilities 4 Critical success factors Defining successful outcomes Effective stakeholder engagement Creating a shared vision of the outcomes 5 Placing contracts How to develop an effective specification and scope of work documents How to develop a robust contracting strategy Appropriate types of contract 6 Customers and stakeholders Customer and stakeholder analysis Managing expectations and the 'shared vision' concept to ensure customer co-operation, satisfaction, and delight 7 Working with suppliers Creating and developing commercial relationships Types of relationship How to manage difficult relationships Contractor motivational issues How to use incentives 8 Negotiation and related skills Introduction to key negotiation skills Persuading and influencing skills to work with stakeholders to improve outcomes for all 9 Dealing with change Claims and variations How to challenge contractor claims and requests for variations by making use of contractual terms Specifications to prevent false claims 10 Performance improvement How to measure and improve contractor performance Developing KPI systems Using contractual terms and conditions and basic legal principles 11 Contract close The importance of effective contract close processes 12 Close Review of key learning points Personal action planning
Compliance and Risk Management Diploma Level 5 Course Overview The Compliance and Risk Management Diploma Level 5 provides a comprehensive introduction to the fundamental principles of compliance and risk management. This course covers essential topics such as compliance audits, risk management processes, compliance ethics, and risk types, ensuring that learners gain a solid foundation in the field. Upon completion, learners will possess the knowledge and skills necessary to effectively manage compliance and risk in various organisations, enhancing their career prospects within compliance-focused roles. The course is suitable for professionals looking to upskill and those new to the field, offering valuable insights for practical application in today’s regulatory environments. Course Description This diploma-level course explores key concepts in compliance and risk management, beginning with an overview of compliance principles and progressing through modules that delve into specific areas, including risk identification, management strategies, and the ethics of compliance. The course will provide learners with a thorough understanding of compliance management systems (CMS), audit procedures, and the diverse types of risks organisations face. Learners will gain the expertise required to assess, mitigate, and manage risks while ensuring compliance with industry regulations. The curriculum includes real-world case studies and examples that will equip learners with the skills to tackle the challenges faced by businesses in maintaining regulatory adherence and managing risk exposure. Compliance and Risk Management Diploma Level 5 Curriculum Module 01: Introduction to Compliance Module 02: Five Basic Elements of Compliance Module 03: Compliance Management System (CMS) Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Risk and Types of Risk Module 07: Introduction to Risk Management Module 08: Risk Management Process (See full curriculum) Who is this course for? Individuals seeking to enter or advance in the compliance and risk management field. Professionals aiming to enhance their knowledge of compliance systems and risk strategies. Beginners with an interest in regulatory frameworks and risk management. Individuals seeking career growth within regulated industries. Career Path Compliance Officer Risk Manager Compliance Auditor Risk Analyst Regulatory Affairs Specialist Corporate Governance Advisor
Medical Gases Course Overview: The "Medical Gases" course provides essential knowledge on the safe and effective use of medical gases in healthcare settings. This course is designed to offer learners a comprehensive understanding of medical gases, including their types, applications, and safety protocols. It emphasises safe handling and storage procedures, with a focus on correct administration techniques and monitoring. Upon completion, learners will be well-equipped with the skills to manage medical gases within various healthcare environments, ensuring patient safety and regulatory compliance. Course Description: This course covers a broad range of topics, starting with an introduction to medical gases and their significance in healthcare. Learners will explore essential safety and handling guidelines, focusing on regulations and best practices for safe usage. The course delves into the different types of medical gases used in clinical settings, such as oxygen, nitrous oxide, and medical air. It also includes detailed instruction on the proper storage, transportation, and documentation of these gases, as well as techniques for their administration and monitoring in patient care. By the end of the course, learners will have gained the necessary skills to manage medical gases competently and safely in various healthcare settings. Medical Gases Curriculum Module 01: Introduction to Medical Gases Module 02: Safety and Handling Guidelines Module 03: Common Medical Gases Module 04: Storage, Transportation, and Documentation Module 05: Administration Techniques and Monitoring Module 06: Practical Skills and Simulation (See full curriculum) Who is this course for? Individuals seeking to gain knowledge in the use of medical gases. Professionals aiming to advance their healthcare skills. Beginners with an interest in the medical field or healthcare roles. Healthcare workers seeking to improve their knowledge of safety and regulatory requirements in gas management. Career Path: Medical gas technician Healthcare assistant in respiratory care Clinical support roles in hospitals and healthcare settings Medical equipment management Occupational health and safety in healthcare environments
Start an IT Asset Department Course Overview This course provides a comprehensive introduction to starting and managing an IT Asset Department. Designed to equip learners with the knowledge required to establish and streamline IT asset management (ITAM) processes, it covers the key components and strategies for setting up the department, from understanding the department's purpose to maintaining accurate asset records. Learners will gain a solid understanding of the essential skills required to effectively manage IT assets, ensuring proper tracking, reporting, and operations. By the end of the course, learners will have a clear blueprint for setting up their own IT asset department, ready to implement best practices and improve operational efficiency. Course Description The course delves into the fundamental aspects of starting an IT Asset Department, starting with an overview of the department’s critical role within an organisation. Learners will explore the various functions and responsibilities of the IT Asset Management (ITAM) team, the tools needed to track assets, and how to populate and manage a central database. The course will also cover daily operations, including generating reports and ensuring compliance with industry standards. Learners will leave with the skills necessary to build a structured IT asset management department that can oversee asset tracking, database management, and reporting, ensuring better decision-making and efficiency in the management of IT resources. Start an IT Asset Department Curriculum Module 01: Introduction to the Course Module 02: The Missing Department Module 03: ITAM Team and Activities Module 04: Asset Tracking Tool Module 05: Populating the Database Module 06: Daily Operations and Reports Module 07: Was it a Boring Job? (See full curriculum) Who is this course for? Individuals seeking to develop skills in IT asset management. Professionals aiming to establish or optimise an IT asset management department. Beginners with an interest in IT operations and resource management. Managers looking to improve efficiency in IT asset tracking. Career Path IT Asset Manager IT Operations Specialist IT Procurement Manager Asset Tracking Coordinator IT Project Manager
Infection and Prevention Control Course Overview: This Infection and Prevention Control course provides a comprehensive understanding of infection control principles, offering learners essential knowledge for maintaining health and safety standards in various settings. The course covers the key concepts of infection prevention, from the body’s defence mechanisms to sterilisation techniques, and explores how infections can be effectively controlled in both healthcare and non-healthcare environments. Learners will gain a solid foundation in the core methods used to prevent the spread of infection and understand the importance of hygiene and decontamination practices. By the end of the course, participants will be well-prepared to implement effective infection control strategies in their professional roles, ensuring safer environments for both workers and the public. Course Description: This course offers an in-depth exploration of infection control, covering a wide range of topics that are essential for preventing the spread of infections. Learners will begin with an introduction to infection, followed by a detailed examination of the body’s defence mechanisms and the various microorganisms responsible for causing illness. The course also delves into bloodborne pathogens, decontamination, disinfection, and sterilisation techniques, equipping learners with the skills necessary to control infection effectively. Hygiene practices, including personal and environmental hygiene, are also thoroughly discussed. Throughout the course, learners will engage with theoretical concepts and acquire the knowledge needed to develop and implement infection control policies in various settings, such as healthcare, hospitality, and other industries. Upon completion, learners will be able to manage infection risks and contribute to safer environments, enhancing their professional development in infection prevention. Infection and Prevention Control Curriculum Module 01: Introduction to Infection Module 02: Body’s Defence Mechanism Module 03: Microorganisms and Microbiology Module 04: Bloodborne Pathogens Module 05: Controlling Infection Module 06: Decontamination and Disinfection Module 07: Sterilisation Techniques Module 08: Hygiene to Prevent Infection (See full curriculum) Who is this course for? Individuals seeking to understand infection prevention and control. Professionals aiming to improve their infection control knowledge and practice. Beginners with an interest in healthcare, hygiene, or infection control. Anyone involved in health and safety management in various industries. Career Path: Infection Control Officer Health and Safety Manager Healthcare Assistant Environmental Health Officer Sterilisation Technician Infection Prevention and Control Consultant
Excel Data Analysis Course Overview The Excel Data Analysis course is designed to equip learners with the essential skills needed to analyse and interpret data using Microsoft Excel. This course covers a range of tools and techniques that are vital for processing, summarising, and visualising data. Learners will explore functions, pivot tables, charts, and data manipulation strategies that will enable them to work efficiently with data sets. By the end of the course, learners will be able to transform raw data into meaningful insights, making it an invaluable skill for professionals across various industries. Whether you're looking to improve your data skills or progress in your career, this course offers the foundational knowledge required for data analysis in Excel. Course Description This course delves into the core aspects of Excel Data Analysis, starting with basic functions and advancing to complex data manipulation techniques. Learners will explore how to create and manage pivot tables, perform data filtering, and apply functions such as VLOOKUP and INDEX MATCH. Visualisation tools like charts and graphs will be covered, enabling learners to present their findings in a clear and impactful way. Additionally, learners will be introduced to data modelling, conditional formatting, and advanced formula techniques that will enhance their data analysis capabilities. The course is structured to provide a comprehensive understanding of Excel’s data analysis features, building competency for a wide range of practical applications in both personal and professional settings. Excel Data Analysis Curriculum Module 01: Introduction to Excel for Data Analysis Module 02: Using Excel Functions for Data Manipulation Module 03: Working with Pivot Tables and Pivot Charts Module 04: Data Visualisation: Creating Charts and Graphs Module 05: Advanced Excel Functions for Complex Data Analysis Module 06: Data Filtering and Sorting Techniques Module 07: Conditional Formatting for Data Insights Module 08: Introduction to Data Modelling and Forecasting Module 09: Data Analysis Best Practices and Case Studies (See full curriculum) Who is this course for? Individuals seeking to enhance their data analysis skills. Professionals aiming to advance in data-centric roles. Beginners with an interest in data analysis and Excel. Anyone looking to improve their Excel knowledge for career development. Career Path Data Analyst Business Analyst Financial Analyst Marketing Analyst Operations Manager Administrative Assistant Project Manager Research and Development Analyst
14 Authority Sites For Learning Amazon Affiliate Marketing Course Overview This course offers learners a comprehensive introduction to Amazon Affiliate Marketing, focusing on 14 authoritative websites that provide valuable resources for mastering this lucrative online business model. Through a well-structured curriculum, learners will gain insight into affiliate marketing strategies, the importance of selecting the right affiliate programs, and how to create effective content for driving traffic. The course covers essential topics that will help participants grow their affiliate business and generate passive income. By the end of the course, learners will be equipped with the knowledge to start or enhance their own Amazon affiliate marketing efforts, laying a strong foundation for ongoing success in this field. Course Description In this course, learners will explore 14 authority sites that serve as key resources for understanding and mastering Amazon Affiliate Marketing. Each module delves into crucial aspects such as affiliate program selection, content creation, SEO optimisation, and traffic generation techniques. With a focus on using trusted, high-quality sources, participants will develop a strong understanding of how to leverage these platforms to enhance their affiliate marketing strategies. The course provides an overview of key tools and strategies for optimising campaigns, measuring success, and scaling affiliate operations. Learners will leave the course equipped with the expertise to implement these strategies and start building a profitable affiliate marketing business. The learning experience is designed to be engaging and informative, offering a structured pathway for learners to advance in the affiliate marketing industry. 14 Authority Sites For Learning Amazon Affiliate Marketing Curriculum Module 01: Introduction To This Course Module 02: 14 Authority Sites For Learning Amazon Affiliate Marketing Module 03: Affiliate Marketing Basics: Getting Started Module 04: Choosing the Right Affiliate Program Module 05: Content Creation for Affiliate Marketing Module 06: Search Engine Optimisation (SEO) for Affiliate Sites Module 07: Generating Traffic for Affiliate Websites Module 08: Understanding Affiliate Metrics and Analytics Module 09: Scaling Your Affiliate Marketing Business Module 10: Best Practices for Amazon Affiliate Marketing Success Module 11: Case Studies: Successful Affiliate Websites Module 12: Troubleshooting Common Affiliate Marketing Challenges Module 13: Staying Updated in the Evolving Affiliate Marketing Landscape Module 14: Final Thoughts and Future Opportunities (See full curriculum) Who is this course for? Individuals seeking to start an affiliate marketing business. Professionals aiming to expand their digital marketing skills. Beginners with an interest in Amazon Affiliate Marketing. Entrepreneurs looking to diversify income streams. Career Path Affiliate Marketer Digital Marketing Specialist Content Creator SEO Consultant Online Business Owner
Art Therapy Course Overview This Art Therapy course offers a comprehensive exploration of the therapeutic power of art in promoting mental health and well-being. It provides an understanding of the psychological and neurological principles behind art therapy, equipping learners with the knowledge to use creative expression as a tool for healing and self-discovery. The course also delves into various art therapy techniques, their applications, and the role of mindfulness in enhancing creativity. Learners will gain valuable skills in facilitating art therapy sessions, working with different age groups, and addressing specific needs in both individual and group settings. Upon completion, learners will be equipped to apply art therapy principles in a range of professional environments, including healthcare, education, and counselling. Course Description This course covers the essential aspects of art therapy, beginning with an introduction to its core principles and the science behind its effectiveness. Learners will explore the psychology and neuroscience that underpin art therapy, gaining insight into how creative expression influences the brain. In later modules, the course covers practical applications of art therapy for various groups, including children, adults, and families. Emphasis is placed on mindfulness techniques, reflective writing, and using art as a means to cope with illness. Learners will explore a variety of therapeutic art forms, with a particular focus on how to integrate them into therapy sessions. Throughout the course, learners will develop a deep understanding of how art therapy fosters emotional well-being and resilience. By the end, learners will have acquired the skills necessary to incorporate art therapy into diverse settings, from clinical environments to community outreach. Art Therapy Curriculum Module 01: Introduction to Art Therapy Module 02: Art Therapy: Psychology and Neuroscience Module 03: Art Therapy in Practice Module 04: Creative Therapy Module 05: Mindful Creativity: Colour and Creation Module 06: Art Therapy Techniques and Applications Module 07: Using Mindfulness in Art Therapy Module 08: Drawings Module 09: Reflective Writing Module 10: Art Therapy for Children Module 11: Art Therapy for Adults Module 12: Art Therapy for Family Module 13: Illness and Art Module 14: The Art Therapist (See full curriculum) Who is this course for? Individuals seeking to explore art as a therapeutic tool. Professionals aiming to develop their skills in art therapy. Beginners with an interest in psychology and creative therapies. Therapists looking to integrate art into their existing practices. Educators or healthcare providers who wish to use creative methods in their work. Career Path Art Therapist Mental Health Counsellor Healthcare Professional in Therapy Settings Creative Arts Practitioner Occupational Therapist Teacher in Special Education Rehabilitation Specialist Social Worker
Cosmetology Course Overview This Cosmetology course offers a comprehensive introduction to the world of beauty and personal care, covering a wide range of topics from hair and skin care to makeup application and ethnic cosmetics. Designed for both beginners and professionals, it provides a solid foundation in the essential skills and knowledge needed for a successful career in the beauty industry. Throughout the course, learners will explore hair grooming techniques, advanced colouring methods, and skincare treatments, alongside specialised topics like menopause and male skincare. This course is ideal for anyone looking to enhance their cosmetology expertise, offering valuable insights into both common and unique beauty practices. Upon completion, learners will be equipped with a deep understanding of the industry’s core principles and ready to apply their knowledge to real-world scenarios. Course Description This in-depth course delves into various aspects of cosmetology, focusing on topics such as hair physiology, colouring techniques, and skin health. Learners will study the intricacies of hair care, from basic grooming to advanced techniques like curling, straightening, and colouring. Skin care is also explored in detail, including the effects of menopause on the skin, the role of ethnic cosmetics, and the impact of photodamage. Special attention is given to health and safety practices within the beauty industry, ensuring that learners can provide services while maintaining the highest standards of safety. By engaging with a range of modules, learners will gain a well-rounded understanding of cosmetology, preparing them for diverse roles within the beauty and personal care sectors. This course is ideal for those looking to build or enhance their expertise in cosmetology and advance their career in this dynamic field. Cosmetology Curriculum Module 01: Introduction to Cosmetology Module 02: Hair Physiology Module 03: Hair Grooming Module 04: Hair Colouring Techniques Module 05: Hair Curling and Straightening Module 06: Hair Loss Module 07: Hair Wig and Extensions Module 08: Manicure and Pedicure Module 09: Skin Module 10: Makeup Module 11: Menopause, Skin and Cosmetology Module 12: Male Skincare Module 13: Evaluating Hand and Body Lotions Module 14: Ethnic Cosmetics Module 15: Photodamage and Skin Cancer Module 16: Micro-Needle and Cosmetics Module 17: Health and Safety (See full curriculum) Who is this course for? Individuals seeking to pursue a career in the beauty and personal care industry. Professionals aiming to enhance their skills in cosmetology. Beginners with an interest in beauty, hair, and skincare. Anyone looking to specialise in advanced cosmetic treatments and techniques. Career Path Hair Stylist Makeup Artist Skin Care Specialist Beauty Consultant Cosmetology Instructor Salon Manager Product Development in Cosmetics Health and Beauty Retail Sector
Video Marketing Strategy Course Overview This course on Video Marketing Strategy provides a comprehensive guide to leveraging video content to enhance marketing efforts. It covers the key principles of video marketing, including content creation, distribution channels, and performance analysis. Learners will explore how to effectively use video to engage audiences, boost brand awareness, and drive conversions. By the end of this course, learners will be equipped with the knowledge to design and implement a video marketing strategy that aligns with business goals and meets consumer expectations. Course Description In this course, learners will delve into the fundamentals of video marketing, examining key strategies for creating compelling video content and distributing it across various platforms. Topics include audience targeting, the role of storytelling, video SEO, and measuring the effectiveness of video campaigns. Throughout the course, learners will gain insight into industry best practices and emerging trends in video marketing. By the end, participants will be well-prepared to craft video marketing strategies that capture attention and generate meaningful results in today's digital landscape. Video Marketing Strategy Curriculum Module 01: Introduction to Video Marketing Module 02: Developing a Video Marketing Strategy Module 03: Content Creation for Video Marketing Module 04: Video Distribution Channels Module 05: Measuring Video Marketing Performance Module 06: Advanced Video Marketing Techniques (See full curriculum) Who is this course for? Individuals seeking to boost their marketing skills with video content. Professionals aiming to enhance their digital marketing strategies. Beginners with an interest in video content creation and marketing. Marketing and communications teams looking to expand their digital presence. Career Path Video Content Creator Digital Marketing Specialist Social Media Manager Content Marketing Strategist Brand Manager