412 Interpersonal Skills courses in Cardiff delivered Online

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Caring for individuals suffering from a life-threatening illness or people in the last days of their life requires a compassionate and proactive approach. While the role of supportive care as a Palliative and End of Life Care professional has some occupational distinctions, both play an important part to prevent, reduce and relieving the suffering in the last days of a person's journey and providing a comforting transition process. This Diploma in Palliative and End of Life Care at QLS Level 5 This course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Key Topics to Be Covered The fundamentals of Palliative and End of Life Care The key components of the NISAT Core Holistic Assessment Importance of effective communication between the Home and the General Practitioner (GP) The role of the multidisciplinary team and specialist palliative care services The signs and symptoms of individuals approaching death The six standards to assist Health and Social Care Services in the bereavement stage. Legal obligations and procedures practised in the UK. If you are seeking a career in the health care sector as a Palliative and End of Life Care provider, this course is the perfect platform for you to get started. The financial rewards are a bonus on top of the satisfaction and enlightenment in providing a noble humanitarian service. This Palliative and End of Life Care course is designed by expert supportive care professionals with years of experience to educate you on the fundamentals of this occupation. From the identification scenarios to the bereavement stage upon death, this Palliative and End of Life Care course discusses the best practices for the patient and their families in a step-by-step guide. In addition to that, the Palliative and End of Life Care course also provides the legal requirement and your duty in different stages in a comprehensive manner. By the end of this course, you will understand all the requirements and responsibilities of Palliative and End of Life Care vocations and how to live up to the expectations in practical situations. Skills You Will Gain Empathy Interpersonal skills Counselling skills Communication skills Psychosocial skills Physical care skills Life closure skills Observational skill Teamwork skill Self-awareness Take a step toward a brighter future! Why Prefer This Palliative and End of Life Care Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of This Palliative and End of Life Care Course: Module 1: Introduction to Palliative & End of Life Care Module 2: Identification of the Stage of Illness Module 3: Palliative Care Holistic Assessment Module 4: Advance Care Planning Module 5: Care at the End of Life Module 6: Care after Death Module 7: Further Support, Training and Development Module 8: Legal Issues Module 9: Glossary of Terms Module 10: Appendices Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Palliative and End of Life Care at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Palliative and End of Life Care Course is suitable for: Healthcare professionals such as nurses, doctors, and social workers Caregivers and family members of patients with life-limiting illnesses Anyone interested in learning more about palliative and end of life care Requirements You will not need any prior background or expertise to enrol in this Palliative and End of Life Care course. Career path Hospice Nurse (£26,000 - £41,000) Palliative Care Physician (£38,000 - £104,000) Social Worker - Palliative and End of Life Care (£24,000 - £37,000) Bereavement Counsellor (£20,000 - £38,000) Chaplain (£19,000 - £39,000) Palliative Care Coordinator (£24,000 - £44,000) Certificates Certificate Accredited by CPDQS Digital certificate - £10 Diploma in Palliative and End of Life Care at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Palliative and End of Life Care at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the Palliative and End of Life Care course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< The Fitness Instructor course is designed to help students learn the skills and knowledge needed to become a personal trainer or fitness instructor. The course covers a range of topics, including anatomy, client assessment, resistance training, cardio and endurance training, and flexibility. It is important to learn about fitness instructor skills because they play a crucial role in helping individuals achieve their fitness goals and improve their overall health and well-being. Demand for personal trainers and fitness instructors is strong, as more and more people are seeking to improve their fitness levels and maintain a healthy lifestyle. The career path for individuals interested in becoming a fitness instructor may include working in a variety of settings, such as gyms, studios, or health clubs. Fitness instructors may work with a wide range of clients, including individuals, groups, and athletes. In the UK, fitness instructors typically earn between £20,000 and £30,000 per year. Some may choose to start their own personal training business, which can potentially lead to higher earning potential. Enrol in our course now and take the first step towards becoming a fitness instructor. This Diploma in Fitness Instructor at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS to make your skill development & career progression more accessible than ever! Key Topics to Be Covered: Instructor/ coach roles and responsibilities An introduction to human anatomy Conducting a client assessment Resistance training, cardio & endurance training Everyday exercises with visual instruction Upon completion of this Fitness Instructor Training course, students will be able to: Explain the role of a personal trainer or fitness instructor and understand the importance of helping clients achieve their goals. Understand the principles of human anatomy and how they relate to exercise and fitness. Use a variety of techniques to assess clients' fitness levels and develop personalised exercise programs. Demonstrate knowledge of resistance training techniques and principles and be able to design and implement effective resistance training programs. Use video instruction to demonstrate exercise techniques and assist clients in performing exercises correctly. Know more about the principles of cardio and endurance training and be able to design and implement effective cardio and endurance training programs. Learn the importance of flexibility training and be able to design and implement effective flexibility programs. Why Prefer This Fitness Instructor Course? Get a Free CPD Accredited Certificate upon completion of Fitness Instructor Get a free student ID card with Fitness Instructor Training program (£10 postal charge will be applicable for international delivery) The Fitness Instructor is affordable and simple to understand This Fitness Instructor course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Fitness Instructor course materials The Fitness Instructor comes with 24/7 tutor support Take a step toward a brighter future with Fitness Instructor Training! *** Course Curriculum *** Here is the curriculum breakdown of Fitness Instructor Training: Lesson 1: Introduction Lesson 2: Anatomy Lesson 3: Client Assessment Lesson 4: Resistance Training Lesson 5: Exercise Instruction Videos Lesson 6: Cardio & Endurance Training Lesson 7: Flexibility Skills You Will Gain Communication/ Interpersonal skills Coaching and mentoring Business management Motivational skills Assessment Process of Fitness Instructor Training After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Fitness Instructor at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Fitness Instructor course is designed for anyone who is interested in learning about the skills and knowledge needed to become a personal trainer or fitness instructor. It may be particularly useful for: Students who are studying exercise science, sports science, or a related field and want to learn more about becoming a personal trainer. Individuals who are looking to start a career in the industry and want to learn more about the skills and knowledge. Existing personal trainers or instructors who want to improve their knowledge and skills in these areas. Fitness enthusiasts who want to learn more about how to exercise safely and effectively and help others achieve their goals. Requirements You will not need any prior background or expertise to enrol in this Fitness Instructor Training course. Career path Here are a few potential career paths for: Personal Trainer: £20,000 and £30,000 per year. Fitness Instructor: £20,000 and £30,000 per year. Sports Coach: £20,000 and £30,000 per year. Rehabilitation Specialist: £30,000 and £40,000 per year. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Fitness Instructor at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Fitness Instructor at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

24-Hour Flash Sale! Prices Reduced Like Never Before!! Every day, millions of kids across the UK head to school, each with their own unique way of learning and seeing the world. Now, imagine playing a pivotal role in their educational journey in discovering this world, especially for those 1.5 million children who need that extra bit of care and support to thrive. As a teaching assistant, you're not just an educator; you're a guide, a mentor, and sometimes, a friend. Does the thought of making such a profound difference excite you? This bundle is a journey through your heart to those who need your support and inspiration. From understanding the Basics of Teaching to diving deep into the realms of Special Educational Needs, each module is a stepping stone towards becoming an indispensable part of the classroom. You'll learn how to tailor your approach to meet the needs of every child, ensuring that no one is left behind. It's about more than just education; it's about building a future where every child has the chance to succeed. Courses Are Included in this Teaching Assistant at QLS Level 2, 3 & 4 Bundle: Course 01: Diploma in Teaching Assistant at QLS Level 2, 3 & 4 Course 02: SEN - Special Educational Needs Teaching Assistant Diploma Course 03: Education and Childcare Course 04: EYFS Teaching Assistant Believe in the power of education and get ready to take the step into a career that's as rewarding as it is challenging. By the end of this bundle, you'll not only have the qualifications but the confidence to support learning in any environment. Join us on this path to becoming a teaching assistant and let's light up the world of education together! Learning Objectives of this Course: Discover the role and impact of teaching assistants in modern education. Master the art of supporting diverse learning styles and needs. Get into the basics of special educational needs (SEN) and learn to provide targeted support. Explore child development and effective learning strategies. Develop strong communication and interpersonal skills for classroom success. Equip yourself with the tools for creating inclusive and engaging learning environments. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support This bundle encompasses diversified courses designed to equip you with the knowledge and skills required to excel in the job market. Course Curriculum Course 01: Diploma in Teaching Assistant at QLS Level 4 Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Discussion on Curriculum Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with the Students Module 10: Career Prospects for TAs in the UK Course 02: SEN - Special Educational Needs Teaching Assistant Diploma Module 01: Special Educational Needs (SEN) Teacher Module 02: Statutory and Regulatory Context for SEN Module 03: Principles and Practice of Leadership in Different Contexts Module 04: How SEN and Disabilities Affect Participation and Learning Module 05: Strategies for Improving the Performance of the Pupils with SEN Module 06: Whole-school Planning and Organisation Module 07: Teamwork for SEN Roles and Functions Module 08: Planning for Individual Students with SEN Module 09: Teaching and Learning in the Inclusive School Course 03: Education and Childcare Module 01: Caring for Children Module 02: Healthy Food, Healthy living Module 03: Keeping Children Healthy &#038; Safe Module 04: Child Protection Module 05: Play, Imagination and Creativity Module 06. Introduction to EYFS Module 07. Importance of Early Years in Development Module 08. EYFS Teaching Techniques Module 09. Working as an EYFS Teacher Module 10. Promoting Learning and Development Module 11. Children Having Special Education Needs or Disabilities =========>>>>> And 1 More Course <<<<<========= Assessment Process Once you have completed all the modules on the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Future teachers Educators Compassionate volunteers Those who believe in making a difference Special Note: Our Diploma in Teaching Assistant Level 2, 3 & 4 Course is a knowledge-based course. If you want to get qualified, you can consider the following options: Level 3 Certificate in Teaching, Training and Assessment Level 3 Award Supporting Teaching and Learning Level 3 Award in Mathematics for Numeracy Teaching (RQF) CPD level 2 teaching assistant CACHE Level 3 Teaching Assistant & SEN Certificate Level 2 Award Supporting Teaching and Learning in Schools LEVEL 3 Award in Supporting Teaching & Learning in Schools (RQF) Level 3 Certificate in Supporting Teaching and Learning in Schools Higher Level Teaching Assistant (HLTA) HLTA - Level 4 Certificate for Higher Level Teaching Assistants (RQF) Level 5 Diploma in Teaching English: Literacy (RQF) OTHM Level 6 Diploma in Teaching and Learning Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Teaching Assistant (Level 2-4): £18,000 - £28,000 Learning Support Assistant: £16,000 - £25,000 Classroom Assistant: £16,000 - £25,000 Primary School Teaching Assistant: £16,000 - £25,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Teaching Assistant at QLS Level 4 Hard copy certificate - £99 Please note that international students have to pay an additional £10 as a shipment fee.

Description: The Secretarial, PA & Office Administration Diploma course is designed for the people who want to exceed their role as a secretary, PA or office administrator. The responsibilities of a secretary, PA or office administrator require several skills. Throughout the course, you will explore all the essential skills for becoming an efficient secretary or PA. Focuses will be given on how to take notes, using right tools, negotiation skill, communication skill, soft skills, time & meeting management, and more. Fundamental lessons regarding how to use Microsoft Office, Excel, Access and Powerpoint will also be presented to you. Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Secretarial, PA & Office Administration Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Secretarial Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Bookkeeping & Payroll Module One - Introduction 00:30:00 Module Two - Basic Terminology 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 PowerPoint Essential Activities 00:00:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Excel for Newbies - Activities 00:00:00 Mock Exam Mock Exam- Secretarial, PA & Office Administration Diploma 00:30:00 Final Exam Final Exam- Secretarial, PA & Office Administration Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Getting Started The qualification has been intended to provide a foundation in the business management sector. They deliver recognition and professionalism to the management sectors, too. We offer the students the opportunity to learn from this program, providing them with relevant skills and qualities. The level 4 & 5 diploma have a total credit of 120 points each. You are entitled to 240 credits if you have completed both. This is comparable to a Foundation degree wherein we provide the facility to get admission to the final year at one of our Universities for acquiring a related Honours degree. The underlying principle of the course is to ensure a career path for learners who wish to build their care capacities within the business sector. The result of the diploma, an accepted UK qualification, is for the aspirants to have the expertise and the skills needed by organisations worldwide. All the programs are designed to provide learning based on concepts and practical insights necessary for the present and future companies. Apart from this, we look forward to building up efficient team leaders, managers and leaders through the invention and delivery of learning required for the industry. This diploma plays an outstanding role in the prime development of commerce. The learners have a deep knowledge and understanding of the industry so that the modern threats are identified and evaluated. Key Benefits Introduction to the main facets and operations of organisations learning the advanced thought leadership of an organisation Offering conceptual and practical insights that are applicable in the companies of today and tomorrow Enhancing team development and interpersonal skills The importance of communication in the organisation Key Highlights Do you wish to be a leader and enhance your interpersonal and team management skills and talents in business management? Then, Qualifi Level 4 Diploma in Business Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 4 Diploma in Business Management can open many career pathways including, but not limited to: Operations manager with an estimated average salary of £46,814 per annum Office manager with an estimated average salary of £34,506 per annum Financial planner with an estimated average salary of £32,725 per annum Programme manager with an estimated average salary of £33,000 per annum Assistant manager with an estimated average salary of £32,000 per annum Business Analyst, with an estimated average salary of £30,000 per annum Fleet manager with an estimated average salary of £28,000 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications, real-world examples, and case studies will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The qualifications have been made available to all without artificial barriers denying access and progression. The primary requirement is to get through the interview, and they are expected to hold the following. QUALIFI Level 4 Diploma in Business Management:- Learners who have shown some ability and have possessed qualifications at Level 3, for instance, "A" Levels or vocational awards; Learners who have invested some energy in an authoritative part and proved that they have the capacity and drive to create; Learners looking for advanced proficient development and pick up business-related aptitudes and know-how.   Progression Learners completing the QUALIFI Level 4 Diploma in Business Management will progress to: The QUALIFI Level 5 Diploma in Business Management or Business Enterprise or The second year of undergraduate study in business management or Directly into employment in an associated profession.   Why gain a QUALIFI Qualification? This qualification suite provides enormous opportunities to learners looking for career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also achieve the ability to face and solve issues then and there through exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Business Operations Reference No : BUS 1.5 Credit : 20 || TQT : 200 This unit enables learners to develop an understanding of the issues relating to the management of activities with a particular focus on problem-solving. Knowing how different organisations are structured and controlled and the importance of business goals and objectives. The workings and operations of the organisations are examined, and learners are required to develop and deliver operational plans. UNIT2- Managing Change Reference No : BUS 1.4 Credit : 20 || TQT : 200 This Unit aims to introduce other models and practices of change management. and help learners to develop an understanding of the problems and solution involved in the power of change and those activities that contribute to constructive organisational change. Learners are encouraged to create and use their problem-solving skills. UNIT3- Financial Awareness Reference No : BUS 1.3 Credit : 20 || TQT : 200 This Unit is to provide the learner with the necessary knowledge to be able to critically assess the financial systems, processes and procedures in their organisations. Learners will gain an understanding of accounting conventions, appreciate measurement for efficiency, profitability UNIT4- Communications in Organisations Reference No : BUS 1.1 Credit : 20 || TQT : 200 The Unit is to develop the learner's awareness of organisational, personal, team and external communications. UNIT5- Leadership and the Organisation Reference No : BUS 1.2 Credit : 20 || TQT : 200 The Unit is about the study of leadership approach, present theory and models. Learners will be attaining an appreciation of leadership skills and their priority at all levels in organisations and for particular purposes. UNIT6- Developing Teams Reference No : BUS 1.6 Credit : 20 || TQT : 200 This unit focuses on building, developing and supporting teams to enable them to attain their goals and objectives. Learners will identify the expertise and potential of groups and individuals. Opportunities for teams to develop, gaining new skills and experiences and ways to evaluate and improve their performance are essential to the module too. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

In the heart of every maternity unit lies a dedicated team of professionals, ensuring the well-being of both mother and child. Among these unsung heroes, the maternity healthcare assistant plays a pivotal role, offering support and care during one of life's most transformative moments. The 'Maternity Healthcare Assistant & Support Worker' course is meticulously designed to equip learners with the knowledge and skills required to thrive in a healthcare assistant maternity unit. Spanning 16 comprehensive modules, this course delves deep into the intricacies of maternity care, from understanding the basics of reproductive anatomy to mastering the art of effective communication in a high-pressure environment. By the end of this course, learners will not only have a profound understanding of the responsibilities of a maternity healthcare assistant but will also be well-prepared to embark on a rewarding career in the healthcare assistant maternity unit. With a curriculum that's both comprehensive and engaging, this course is a beacon for those aspiring to make a difference in the world of maternity care. Learning Outcomes Understand the foundational concepts and terminologies associated with maternity care. Gain insights into the reproductive anatomy and the various stages of pregnancy. Develop skills to provide support during labour, postnatal care, and infant feeding. Recognise the significance of perinatal mental health and ways to promote a healthy pregnancy. Enhance interpersonal skills, including empathy, effective communication, and team collaboration. Why buy this Maternity Healthcare Assistant & Support Worker Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Maternity Healthcare Assistant & Support Worker Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Maternity Healthcare Assistant & Support Worker course for? Aspiring healthcare professionals keen on specialising in maternity care. Individuals looking to transition into the healthcare sector with a focus on maternity. Current healthcare workers aiming to expand their knowledge in maternity support. Those interested in understanding the physiological and psychological aspects of pregnancy. Anyone passionate about ensuring the well-being of mothers and newborns. Career path Maternity Healthcare Assistant: £18,000 - £22,000 Annum Support Worker in Maternity Unit: £20,000 - £24,000 Annum Antenatal Care Specialist: £25,000 - £30,000 Annum Postnatal Support Worker: £22,000 - £26,000 Annum Newborn Care Specialist: £27,000 - £32,000 Annum Perinatal Mental Health Counsellor: £28,000 - £34,000 Annum Prerequisites This Maternity Healthcare Assistant & Support Worker does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Maternity Healthcare Assistant & Support Worker was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Maternity Care Introduction to Maternity Care 00:16:00 Module 02: Terminology and Abbreviations for Maternity Care Assistant Terminology and Abbreviations for Maternity Care Assistant 00:26:00 Module 03: Reproductive Anatomy & Physiology Reproductive Anatomy & Physiology 00:36:00 Module 04: Antenatal Care and Screening Antenatal Care and Screening 00:48:00 Module 05: Support in Labour: Intrapartum Care Support in Labour Intrapartum Care 00:43:00 Module 06: Postnatal Care Postnatal Care 00:21:00 Module 07: Nurture and Nature: The Healthy Newborn Nurture and Nature The Healthy Newborn 00:27:00 Module 08: Infant feeding Infant feeding 00:29:00 Module 09: Newborn Infection Newborn Infection 00:40:00 Module 10: Care During the Third Stage of Labour Care During the Third Stage of Labour 00:25:00 Module 11: Perinatal mental health Perinatal mental health 00:32:00 Module 12: Supporting a Healthy Pregnancy Supporting a Healthy Pregnancy 00:36:00 Module 13: Effective Communication Effective Communication 00:29:00 Module 14: Empathy and Comfort Skills Empathy and Comfort Skills 00:18:00 Module 15: Team Working Team Working 00:21:00 Module 16: Maternity Care Assistance as a Career Maternity Care Assistance as a Career 00:33:00 Assignment Assignment - Maternity Healthcare Assistant & Support Worker 00:00:00

Family Support Worker Online Training Latest Updates (March 2024) Learn new skills and expand your professional knowledge with our Family Support Worker: Family Support Worker course, which you can complete from the comfort of your own home at your own speed. The Family Support Worker Course has been skillfully created for you to complete through distance e-learning and achieve a professional certificate without ever leaving your house! The Family Support Worker: Family Support Worker course will teach you the legislation that underlies many of family support workers' responsibilities and the interpersonal skills required to make a difference in this field. By the end of this Family Support Worker course, you will master the skill set needed to assist all types of families in overcoming their problems. Being a Family Support Worker, you will provide practical assistance as well as emotional support to families. Typically, as a family support worker will work for local governments' social services. A family support worker's primary responsibility is to provide hands-on support to service users, reducing problems and risks. Also, a family support worker assisting in ensuring that children can remain with their families. Learning Objectives After completing the Level 5 Diploma in Family Support Worker course, the learner will be able to: Understand the fundamentals of a family support worker. Understand the theoretical basis for family support. Know legislation, policy, and guidance. Help parents, children and young people with mental health problems. Know the use of Alcohol and Other Drugs. Understand comprehensive family assessment. Solve family issues. Help children and families dealing with divorce and separation. Understand the building blocks of healthy family relationships. Explain the fundamentals of safeguarding. Main Course: Family Support Worker Gift Courses Course 01: Adult Support Worker Course 02: Mental Health Support Worker Course 03: Safeguarding Vulnerable Adults Course 04: Level 6 Diploma in Health and Social Care Management [ Note: Free PDF certificate as soon as completing the Family Support Worker: Family Support Worker course] Family Support Worker Training Industry Experts Designed this Family Support Worker course into 11 detailed modules. Course Curriculum of Level 5 Diploma in Family Support Worker Module 1: A Quick Overview of Family Support Work Module 2: A Theoretical Basis for Family Support Module 3: Understanding the Legislation, Policy and Guidance Module 4: Parents and Mental Health Module 5: Identifying Alcohol and Other Drug Use Module 6: Comprehensive Family Assessment Module 7: Solving Family Issues Module 8: Helping Children and Families Deal With Divorce and Separation Module 9: Safeguarding - Assessing Need and Providing Help: Part-1 Module 10: Safeguarding - Assessing Need and Providing Help: Part-2 Module 11: The Building Blocks of Healthy Family Relationships Course Curriculum of Adults Support Worker Module 01: Introduction to Adults Support Worker Module 02: Introduction to Psychology of Older Age - Part I Module 03: Psychology of Older Age - Part II Module 04: Impact of Mental Health in the Old Age Module 05: Dealing with Life Module 06: Enhancing Health And Wellbeing Course Curriculum of Mental Health Support Worker Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User Course Curriculum of Safeguarding Vulnerable Adults Training Module 1: Basic Knowledge of Safeguarding Vulnerable Adults Module 2: Vulnerability Module 3: Abuse of Vulnerable Adult Module 4: Responding To Concerns in Adult Safeguarding Module 5: Whistleblowing on Safeguarding Adult Module 6: Reporting & Procedure After Reporting and more... Assessment Method of Family Support Worker Course After completing each module of the Family Support Worker Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Family Support Worker Course After completing the MCQ/Assignment assessment for this Family Support Worker Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Family Support Worker Training This Level 5 Diploma in Family Support Worker course is ideal for anyone who wants to work as a family support worker. This Level 5 Diploma in Family Support Worker course is also suitable for anyone who is already working in this field and wants to expand their knowledge about this subject. Requirements Family Support Worker Training Students who intend to enrol in this Family Support Worker: Family Support Worker course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Family Support Worker Training By completing the Level 5 Diploma in Family Support Worker, you will be equipped to pursue a variety of rewarding career paths, including: Family Support Worker Social Services Assistant Community Outreach Coordinator Child and Youth Worker Parent Educator Certificates Certificate of completion Digital certificate - Included

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The leadership role of the project manager is increasingly recognised as a key determinant in delivering success. These skills can often be critical in project situations, where tight budgets and deadlines demand the highest levels of team performance and where the working environment presents fresh challenges on a daily basis. This programme focuses on the leadership skills required of project managers and will benefit anyone involved in managing projects large or small wishing to extend or enhance those skills. The objectives of this programme are to help the participants: Understand the significance of leadership skills to the project manager and the impact of these skills on project performance Review the key skills needed to be an effective 'multi-dimensional' project leader and learn how to develop, adapt and apply them in practice Learn how to identify the preferred leadership style for the context and organisational culture of a project and how to develop personal style versatility Understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance Gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 Introduction Aims and objectives Personal objectives 2 Project management and leadership What is a leader? How much can leadership be learned? The project environment and the impact of leadership skills The characteristics of high performance project teams and their leaders 3 Principles of effective leadership Some useful models and theories of leadership explored Types of leadership; choosing how to use leadership power Evaluating personal leadership style; how to develop style flexibility 4 Syndicate case study: Leadership in action Review of the role of leadership in a contemporary project Feedback and plenary discussion: effective project leadership 5 Team exercise: Leadership skills of the project manager Teams compete in performing a project simulation Project review and feedback Discussion of the outcome: role and skills of the project leader 6 Leadership skills for project managers The 3 dimensions of project leadership: inwards, outwards, and upwards The vital role of communication skills and how to develop them Developing a 'project vision': strategic thinking skills Understanding others; emotional intelligence skills Being a visible leader; behavioural and influencing skills Building effective relationships; the importance of trust and respect DAY TWO 7 Leading the project team The role of leadership in developing team performance Understanding individual strengths; recognising team role preferences Managing conflict and promoting positive team dynamics Setting standards, maintaining discipline and rewarding performance Harnessing team potential: building motivation within the team Promoting team learning; the team leader as coach / mentor 8 Leading through the organisation Gaining the support others; developing effective influencing skills Getting empowerment from key stakeholders Knowing when and how to take the initiative and lead Building and maintaining rapport with key partners Becoming an effective team player in leadership teams Becoming a business leader; leading colleagues and co-workers 9 Team exercise: Leadership and negotiation Teams engage in a negotiation exercise Exercise review and feedback Discussion of the outcome: negotiation skills of the project leader 10 Negotiation skills for project leaders Characteristics of effective negotiators Classic problem behaviours and mind-sets to avoid Getting to win-win; building partnership and trust 11 Leading more senior stakeholders The challenges and skills of leading and managing upwards Communicating with more senior stakeholders; building credibility Negotiating upwards: knowing when and how The role of networking skills; building and maintaining rapport Handling disagreements; the art of diplomacy Handling personality and style conflicts with more senior people

Manage and Lead People by an example All of us want to be a leader, the captain or the head of any group whether it is in a company department or a group working on a project. But do you have the necessary skills to be a successful leader? Well you can, with the help of this course. Professional Diploma in Leadership and People Management highlights the quality required from a leader and people manager. Effective leadership and the ability to manage people are fundamental in the success of any 'team' venture be that in business or in any other group activity. Whether it's in business or as part of a leisure activity any group will ultimately be working towards a common 'goal' and it's important that there is somebody who can command the respect of the group and who can pull all of the various elements together in order to reach that goal. An effective leader will have exceptional interpersonal skills and will know how to get the best out of people. So get started with this useful course and grow your leadership and social skills. Be the best at your job and lead your team to success. Course Highlights Professional Diploma in Leadership and People Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Leadership and People Management into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Leadership and People Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Leadership and People Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Leadership and People Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Leadership Basics The Leadership Gene of HR Management FREE 01:00:00 Becoming a Great Leader FREE 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Management Management 01:00:00 Definition of Management 01:00:00 Characteristics of Management 01:00:00 Management Functions/Process of Management 01:00:00 Nature of Management 01:00:00 Levels of Management 01:00:00 Characteristics of Professional Managers 00:30:00 Principles of Management 01:00:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Diploma in Leadership and People Management - Activities 00:00:00 Mock Exam Mock Exam- Professional Diploma in Leadership and People Management 00:20:00 Final Exam Final Exam- Professional Diploma in Leadership and People Management 00:20:00