362 Interpersonal Skills courses delivered On Demand

The Care Certificate (Standards 1–15) Complete Health Care Preparation & Career Guide Course is your all-in-one gateway to understanding the essential knowledge expected in the UK health and social care sector. Whether you're new to care or looking to refresh your awareness, this course delivers a clear, structured approach to all 15 standards—no fluff, no filler. It's designed for those keen to gain a solid grasp of professional care responsibilities, values, and expectations, all from the comfort of your own space. This course is ideal for those serious about building a future in care without sifting through jargon or going round in circles. Every module is built with clarity, relevance, and focus, helping you learn what matters most. With an eye on quality and detail, it’s a straight-talking, no-nonsense route through the foundational pillars of care, while still being approachable and engaging. Whether you're looking to build confidence or take a smarter step forward in your understanding, this course has the insight and structure to guide your way. Job Responsibilities for Care worker in the UK: Providing personal care and assistance to individuals in need. Supporting patients with daily activities such as dressing, bathing, and feeding. Monitoring and recording vital signs and health conditions. Administering medication as prescribed and following proper procedures. Assisting in mobility and physical exercises. Offering emotional support and companionship to patients. Communicating effectively with healthcare professionals and family members. Maintaining a clean and safe environment for patients. Following care plans and documenting patient progress. Skills Needed to Be Successful Empathy and compassion for individuals in need of care. Excellent communication and interpersonal skills. Ability to work well in a team and collaborate with healthcare professionals. Patience and understanding in dealing with diverse patient needs. Attention to detail for accurate recording and documentation. Ability to follow instructions and adhere to healthcare protocols. Flexibility and adaptability in responding to changing patient requirements. Problem-solving skills to address patient needs and challenges. Key Features CPD Accredited Care Certificate Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Care Certificate Courses Details Course 01: The Care Certificate Preparation This comprehensive course provides a detailed understanding of the care sector and the key roles within it, covering essential knowledge and skills to achieve a professional certificate. Course 02: Safeguarding Children - Level 2 Designed for professionals working with children, this course provides comprehensive training on safeguarding laws, policies, and procedures to ensure the welfare of children. Course 03: Safeguarding Vulnerable Adults Training Ideal for professionals working with vulnerable adults, this training course covers the necessary knowledge and skills to prevent and address abuse and ensure the well-being of vulnerable adults. Course 04: Understanding Autism Level 3 This course introduces learners to different types of autism and equips them with the skills to effectively support individuals with autism. Course 05: Mental Health & Social Care Gain a comprehensive understanding of mental health and social care through this training course, covering important concepts and roles within the field. Course 06: Risk Management in Health & Social Care This course provides aspiring professionals with the tools and knowledge to identify and manage risks and hazards in health and social care settings. Course 07: Manual Handling Training Learn safe manual handling techniques and comply with health and safety legislation in this comprehensive training course designed for various industries. Course 08: Paediatric First Aid Training Develop the necessary skills to provide first aid to children and infants in this practical training course for individuals responsible for their welfare. Course 09: First Aid This course covers the fundamentals and advanced aspects of first aid, providing knowledge and skills to respond to various medical situations. Course 10: Health and Safety Level 2 Gain an in-depth understanding of health and safety regulations for various work settings, including procedures, risk assessment, and personal protective equipment. Course 11: Health and Social Care This comprehensive course provides a detailed understanding of the health and social care sector, covering essential knowledge and roles within the field. Course 12: Drugs Awareness Develop a comprehensive understanding of drugs and their impact through this course, equipping learners with essential knowledge for relevant professions. Course 13: End of Life Care Learn about end-of-life care and the skills needed to provide compassionate support to individuals in their final stages of life. Course 14: Child Care Designed for those working with children, this course covers various areas of child care and promotes the development, health, and safety of children. Course 15: Carer Gain comprehensive knowledge and skills related to the role of a carer through this training course, covering important aspects of caregiving. Course 16: Palliative Care This course provides a detailed understanding of palliative care, focusing on providing compassionate support to individuals with life-limiting illnesses. Course 17: Observation Skills for Carers Develop essential observation skills for effective caregiving through this comprehensive training course. Course 18: Medication Gain a detailed understanding of medication and its administration in health and social care settings through this training course. Course 19: Youth Work Training Ideal for those interested in working with young people, this course explores the opportunities and skills needed for a successful career in youth development. Course 20: Personal Development Skills Develop essential personal development skills for professional growth through this comprehensive training course. Course 21: Coronavirus (COVID-19) Awareness Course Stay updated with the latest information and health and safety guidelines regarding COVID-19 through this course. Accreditation These bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Care Certificate course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive Online Course is ideal for individuals associated with the sector, such as: Healthcare Assistant Support worker Paediatric Nurse Child Support Worker Child & Adolescent Psychologist Dementia Carer Requirements No prior degree or experience is required to enrol in this course. Career path This course will help you to explore a variety of career paths in the related industry, including: Healthcare Assistant Support Worker Care Assistant, Coordinator Senior Healthcare Assistant Registered Nurse Social Worker Residential Worker Domiciliary Worker Mental Health Support Worker Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Think of a warehouse as a giant puzzle, and warehouse management as the art of making every piece fit — quickly, efficiently and without chaos. This Warehouse Management Diploma Accredited Career Bundle Course is your guide to mastering that art. You’ll learn how to organise stock, manage supply chains, and keep things moving like clockwork behind the scenes of busy businesses. Whether it’s planning deliveries or managing inventory, this course walks you through the essentials in a clear and structured way — all from the comfort of your screen. Warehousing isn’t just about storing boxes — it’s about keeping operations smooth, saving costs, and making sure the right item lands in the right hands at the right time. This course bundle covers multiple key areas in warehouse operations, logistics, and inventory systems. If you’re eyeing a role that keeps the backbone of retail, manufacturing or distribution running — or just want to get your foot in the door — this is a smart place to start. No confusing jargon. No unnecessary fluff. Just solid knowledge you can actually use. Job Responsibilities in Warehouse Management: Managing inventory and ensuring accurate stock levels Organising and optimising warehouse layout and storage systems Coordinating and overseeing the shipping and receiving processes Implementing and maintaining efficient logistics and distribution procedures Monitoring and maintaining quality control standards Managing a team of warehouse staff and providing training as needed Liaising with suppliers, vendors, and other departments to ensure smooth operations Skills needed to be successful in Warehouse Management jobs: Strong organisational and time management abilities Excellent problem-solving and decision-making skills Proficient in using warehouse management systems and software Solid knowledge of health and safety regulations and procedures Effective communication and interpersonal skills for team management Attention to detail and accuracy in handling inventory and orders Ability to adapt to changing priorities and work well under pressure Expected Salaries in Warehouse Management (UK): Entry-level positions: £20,000 - £25,000 per annum Mid-level positions: £25,000 - £35,000 per annum Senior-level positions: £35,000 - £50,000+ per annum Key Features of Warehouse Management Career Bundle CPD Accredited Warehouse Management Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course 01: Warehouse Operative The Warehouse Operative course provides comprehensive training, starting from the basics. It equips you with the knowledge and skills necessary to become a warehouse operative. By successfully completing this course, you can obtain a professional certificate for free, showcasing your accomplishments in the professional field. This course is designed to provide a detailed understanding of the nature of the warehouse industry and your key roles within it. Course 02: Forklift Training The Forklift Training course offers in-depth instruction on forklift operations. It covers everything you need to know, starting from scratch, ensuring you have a solid foundation in forklift handling and safety. This comprehensive course is designed to provide a detailed understanding of the forklift industry and your key responsibilities within it. Course 03: Transport and Logistics Course 03, Transport and Logistics, provides comprehensive training in the field of transportation and logistics. It covers all aspects of the industry, starting from the fundamentals, allowing you to develop a deep understanding of the field. This course is designed to equip you with the necessary knowledge and skills to excel in various roles within the transport and logistics sector. Course 04: Manual Handling Interactive Training Course 04, Manual Handling Interactive Training, is a comprehensive program that covers the topic of manual handling in detail. It starts from scratch, providing thorough guidance on safe lifting and moving techniques to prevent injuries in the workplace. By completing this course, you can achieve a professional certificate at no cost, highlighting your expertise in manual handling and your commitment to workplace safety. Course 05: RIDDOR Training Course 05, RIDDOR Training, is a comprehensive program designed to educate individuals on the Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR). This course covers the regulations and procedures related to reporting workplace incidents and accidents. Course 06: LOLER Training Course 06, LOLER Training, is specifically tailored for individuals working in roles such as LOLER technicians, construction workers, warehouse operatives, health and safety managers, crane operators, and engineering surveyors. This comprehensive course aims to enhance their skills and knowledge in Lifting Operations and Lifting Equipment Regulations (LOLER). Course 07: Ladder Safety Course 07, Ladder Safety, offers comprehensive training on ladder usage and safety precautions. Starting from the basics, this course covers important aspects such as ladder selection, inspection, setup, and safe climbing techniques. Course 08: Supply Chain Management Course 08, Supply Chain Management, provides a comprehensive understanding of the principles and practices involved in managing the flow of goods and services in a supply chain. This course covers various aspects, including procurement, production, inventory management, and logistics. Course 09: Procurement and Supply Chain Management Course 09, Procurement and Supply Chain Management offers in-depth training on the procurement process and its integration within the broader supply chain framework. It covers topics such as sourcing, supplier management, contract negotiation, and risk assessment. Course 10: Advanced Health and Safety Course 10, Advanced Health and Safety, is a comprehensive program that delves into various aspects of workplace health and safety management. Starting from scratch, this course covers advanced topics, including risk assessment, hazard identification, emergency preparedness, and regulatory compliance. Accreditation This Warehouse Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Warehouse Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Warehouse Management Diploma course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements No prior degree or experience is required to enrol in this course. Career path This Warehouse Management Course will help you to explore avariety of career paths in the related industry, including: Warehouse Manager Logistics Coordinator Inventory Controller Distribution Supervisor Warehouse Operations Manager Supply Chain Analyst Procurement Officer Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Become a skilled Learning Support Assistant with our online course. Designed to equip you with the fundamental values and roles of LSAs, this training covers essential skills for working with children who have special educational needs and impairments. Learn how to provide one-on-one support in the classroom, ensuring all students can thrive. Enrol now and earn your internationally recognized certificate!

From handling sensitive issues to building high-performing teams, HR and leadership roles carry more weight than ever. This HR & Leadership Management Accredited Career Bundle Course brings together key topics in people management, conflict resolution, performance oversight and strategic planning—all packed into a fully online course you can study from anywhere. Whether you're in HR already or aiming to lead teams with confidence, this bundle gives you the knowledge to work smarter, communicate better and make decisions that matter. You’ll explore the essentials of leadership, recruitment, team development, and employee relations—all while staying current with workplace expectations and management tools. The best part? You don’t need to sit in a seminar room or book a conference ticket. With flexibility built in, this course fits around your schedule and gives you access to the knowledge you need to move forward in HR and leadership roles—without all the waffle. Job Responsibilities in HR & Leadership Management: Developing and implementing HR policies and procedures Recruiting and selecting qualified candidates Managing employee performance and conducting performance evaluations Providing guidance and support to employees on HR-related matters Developing and delivering training programs Handling employee relations and resolving conflicts Managing compensation and benefits programs Ensuring compliance with employment laws and regulations Strategic planning and contributing to organizational development Skills needed to be successful in HR & Leadership Management: Strong communication and interpersonal skills Excellent problem-solving and decision-making abilities Knowledge of employment laws and regulations Ability to manage and resolve conflicts Leadership and team management skills Strategic thinking and planning capabilities Analytical and critical thinking skills Effective organisational and time management abilities Expected Salaries in HR & Leadership Management: HR Assistant: £20,000 - £25,000 per year HR Manager: £35,000 - £50,000 per year HR Director: £60,000 - £100,000+ per year Leadership Development Manager: £40,000 - £60,000 per year Training and Development Manager: £40,000 - £60,000 per year Key Features of HR & Leadership Management Career Bundle CPD Accredited HR & Leadership Management Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases HR & Leadership Management course HR Management Uk Employment Law Leadership & Management GDPR Workplace Management (Violence, Harassment, Civility) Anti Harassment and Bullying at Work Anti-Bribery and Corruption Developing Good Employee Relations Sexual Harassment in the Workplace Conflict Resolution Critical Thinking And Problem Solving Managing Sickness and Absence Certificate in Facilitation Manager Training Communication Skills Negotiation Body Language Presentation First Aid at work Mental Health Awareness Communication: Identifying and Reducing Barriers Change Management Handling Difficult Conversation Organisational Skills Time Management Minute Taking Covid-19 Awareness Course Accreditation This HR & Leadership Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your HR & Leadership Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR and Leadership Management- Essential Skills bundle is ideal for anyone looking to start a career in the field, which includes the following related professions: Manager Line manager Team leader Supervisor Executive HR Assistant HR Manager Requirements No prior degree or experience is required to enrol in this course. Career path This HR & Leadership Management Course will help you to explore avariety of career paths in the related industry, including: HR Advisor HR Business Partner Recruitment Manager Training Manager Compensation and Benefits Specialist Organisational Development Consultant Employee Relations Manager Talent Acquisition Specialist Leadership Development Coordinator Performance Management Consultant Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Master Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence in different circumstances to improve and enhance performance throughout an organisation and extends to decision making stakeholders outside the organisation. The skills and competencies are also applicable in many situations in families, communities and social settings.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The legal sector is a thriving industry in the UK, and legal secretaries play a vital role in ensuring its smooth operation. Did you know that according to a recent report, there are over 100,000 legal secretaries employed in the UK alone? If you're interested in a challenging and rewarding career in law, this diploma course is the perfect first step. This Diploma in Legal Secretary at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This comprehensive Legal Secretary Diploma course equips you with the essential skills and knowledge to excel in a legal environment. You'll gain a solid understanding of UK legal systems and procedures, covering areas like business law, employment law, family law, and contract law. The course also focuses on developing your practical skills in legal research, document preparation, case management, and communication. By the end of this program, you'll be confident in providing exceptional support to lawyers and solicitors, making you a valuable asset to any legal team. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Legal Secretary at QLS Level 5 Course 02: Business Law Course 03: UK Employment Law Course 04: Family Law Course 05: Contract Law UK This Legal Secretary training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Legal Secretary Gain a thorough understanding of the UK legal system. Master key legal concepts across various practice areas. Develop essential legal document preparation and processing skills. Enhance your communication and interpersonal skills for a legal environment. Learn effective time management techniques for a fast-paced legal office. Gain the confidence to excel in a legal secretary role. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Legal Secretary Get a free student ID card with Legal Secretary Training program (£10 postal charge will be applicable for international delivery) The Legal Secretary is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Legal Secretary course materials The Legal Secretary comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Legal Secretary at QLS Level 5 Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 02: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil And Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law And Protection Module 9: Law Of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Course 03: UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career starters Legal professionals Career changers Administrative assistants Paralegal aspirants Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Legal secretary Paralegal Legal assistant Conveyancing assistant Solicitor's secretary Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Legal Secretary at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

In the complex landscape of office dynamics, managers are often at the heart of navigating relationships, decisions, and power plays. This course is designed to equip managers with the understanding and strategies needed to effectively handle office politics without losing sight of professionalism. Through a mix of theoretical insights and practical knowledge, participants will learn how to build influence, manage challenging conversations, and foster a collaborative work environment. It's not about manipulative tactics but about mastering the art of diplomacy and decision-making in a professional setting. The course covers essential topics such as conflict resolution, strategic communication, and how to build and maintain a positive reputation within the workplace. Managers will gain valuable insights into recognising underlying motivations and managing diverse personalities, helping them make informed decisions while maintaining a productive and respectful office culture. With engaging content and a clear focus on managing workplace relationships, this course is perfect for those looking to advance their leadership skills in a subtly influential manner. Enroll now to gain comprehensive knowledge and mastery in navigating the intricate realm of office politics. Key Features CPD Accredited Office Politics for Managers Course FREE PDF + Hardcopy certificate Fully online, interactive Office Politics course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Office Politics for Managers Lesson 01 :New Hires Lesson 02 :It's About Interacting and Influencing Lesson 03 :Dealing with Rumors, Gossip, and Half - Truths Lesson 04 :Office Personalities Lesson 05 :Office Personalities Lesson 06: Getting Support for Your Projects Lesson 07:Conflict Resolution Lesson 08:Ethics Lesson 09:You Are Not an Island Lesson 10:Social Events Outside of Work Learning Outcomes: Master effective interaction and influence techniques for seamless teamwork. Tackle rumours, gossip, and half-truths with diplomacy and tact. Identify and navigate various office personalities for smoother collaboration. Strategically garner support for your projects within the organizational framework. Resolve conflicts through ethical and constructive approaches. Extend your professional network beyond the office through social events. Accreditation All of our courses are fully accredited, including this Office Politics for Managers Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Office Politics . Certification Once you've successfully completed your Office Politics for Managers Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Office Politics for Managers Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Politics for Managers Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Office Politics for Managers Course is ideal for: Experienced managers seeking advanced interpersonal skills. Team leaders aiming to foster a harmonious work environment. Professionals looking to enhance their influence within the workplace. HR personnel interested in conflict resolution strategies. New managers navigating the intricacies of office dynamics. Aspiring leaders eager to build a strong professional network. Requirements Learners do not require any prior qualifications to enrol on this Office Politics for Managers Course. You just need to have an interest in Office Politics for Managers Course. Career path After completing this Office Politics for Managers Course you will have a variety of careers to choose from. The following job sectors of Office Politics for Managers Course are: Human Resources Manager - £30K to 60K/year. Business Development Manager - £25K to 70K/year. Marketing Manager - £25K to 60K/year. Project Manager - £30K to 65K/year. Operations Manager - £30K to 65K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

40-in-1 CPD Accredited Bundle| Special Gifts: Free PDF & Transcript Certificate| Updated course materials| Learner Support

Master Conflict Management: Navigate Challenges Like a Pro! 🚀 Are you tired of navigating through conflicts without a compass? Do you wish you could turn tense situations into opportunities for growth and collaboration? Look no further! Welcome to our comprehensive Conflict Management course, where you'll learn the essential skills to tackle conflicts head-on and emerge victorious! Why Conflict Management Matters In today's fast-paced world, conflicts are inevitable. Whether it's in the workplace, within your family, or among friends, knowing how to manage conflicts effectively is a crucial skill. Conflict resolution isn't just about finding a compromise; it's about fostering understanding, building relationships, and driving positive change. Our Conflict Management course equips you with the tools, strategies, and mindset needed to transform conflicts into constructive outcomes. From communication techniques to negotiation tactics, you'll gain the confidence to navigate even the most challenging situations with grace and poise. What You'll Learn 🔍 Understanding Conflict: Explore the root causes of conflicts and gain insights into human behavior and psychology. 🗣️ Effective Communication: Master the art of active listening, assertive communication, and non-verbal cues to foster meaningful dialogue. ️ Negotiation Skills: Learn proven negotiation strategies to reach win-win solutions and build mutually beneficial relationships. 🛠️ Conflict Resolution Techniques: Acquire practical techniques for resolving conflicts, managing emotions, and finding common ground. 🤝 Building Trust and Collaboration: Cultivate trust, empathy, and teamwork to turn conflicts into opportunities for growth and innovation. Who is this for? Our Conflict Management course is perfect for professionals, leaders, managers, and individuals seeking to enhance their interpersonal skills and become adept at handling conflicts in any setting. Whether you're a seasoned executive, an aspiring entrepreneur, or someone navigating personal relationships, this course offers invaluable insights and practical strategies for success. Career Path The skills you'll gain from our Conflict Management course are not only applicable in your personal life but also highly sought-after in the professional arena. Here are just a few career paths where conflict management expertise can make a significant impact:   🏢 Business and Management: Excel as a leader, manager, or team member by fostering a culture of collaboration and conflict resolution within your organization. 💼 Human Resources: Serve as a trusted mediator and advisor, helping employees navigate conflicts and fostering a positive work environment. 🌐 International Relations: Navigate cultural differences and diplomatic challenges with finesse, promoting peace and understanding on a global scale. 🎓 Education and Counseling: Support students, clients, and communities by facilitating constructive dialogue and resolving conflicts in educational and counseling settings. Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners? A: Absolutely! Our Conflict Management course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your journey or looking to enhance your existing skills, you'll find valuable insights and practical techniques to help you succeed. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, we recommend dedicating sufficient time to fully absorb the content and engage with the exercises and activities provided. Rest assured, our flexible learning platform allows you to progress at your own pace, ensuring a rewarding and enriching learning experience. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the Conflict Management course, you will receive a certificate acknowledging your achievement. This certificate serves as a testament to your commitment to personal and professional development, showcasing your newfound skills and expertise to employers, colleagues, and peers. Enroll Today and Transform Conflicts into Opportunities! Don't let conflicts hold you back from achieving your goals and aspirations. Take charge of your destiny and embark on a transformative journey with our Conflict Management course. Enroll today and unlock the power of effective communication, negotiation, and conflict resolution. Together, let's turn conflicts into stepping stones towards success! Ready to Get Started? Join Now! 🎉 Course Curriculum Module 1_ Understanding Conflict Understanding Conflict 00:00 Module 2_ Communication and Conflict Communication and Conflict 00:00 Module 3_ Conflict Styles Conflict Styles 00:00 Module 4_ Problem-Solving and Decision Making Problem-Solving and Decision Making 00:00 Module 5_ Negotiation Skills Negotiation Skills 00:00 Module 6_ Mediation and Third-Party Intervention Mediation and Third-Party Intervention 00:00 Module 7_ Managing Emotions in Conflict Managing Emotions in Conflict 00:00 Module 8_ Team Conflict Team Conflict 00:00 Module 9_ Organizational Conflict Organizational Conflict 00:00 Module 10_ Conflict Resolution in Action Conflict Resolution in Action 00:00

Getting Started The primary aim of the OTHM Level 3 Diploma in Business Management is to offer learners a comprehensive grasp of how businesses operate and are organised. This qualification is designed to equip learners with the foundational knowledge, comprehension, and skills relevant to various aspects of business operations. It encourages learners to research, explore, and assess key business elements, encompassing areas like Business Communication, The Business Environment, People Management, Customer Service, Finance, and Marketing. Key Benefits Gain a thorough comprehension of business operations and organisational structure Equips learners with essential knowledge, comprehension, and practical skills required in various aspects of business activities Encourages learners to conduct research and explore critical elements of the business field, Apply the knowledge and skills gained to real-world business situations Develop effective written and oral communication skills essential for successful business interactions. Key Highlights This qualification will offer learners the requisite skills and knowledge to enter the world of work in their chosen sector We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Entry Requirements Learners must be 18 years of demonstrate the ability to undertake the learning and Assessment A learner not from a majority English-speaking country must provide evidence of English language competency. Progression OTHM Level 4 diplomas Direct entry into a range of Bachelor's degree programmes Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Communication for Business Reference No : F/618/8192 Credit : 20 || TQT : 200 The primary objective of this unit is to impart learners with essential and critical skills needed for effective communication within a business setting. Learners will cultivate an understanding of various communication forms, including non-verbal, verbal, written, and IT. This knowledge will empower learners to proficiently convey messages by choosing the most appropriate communication method based on the message's specific context and content. UNIT2- The Business Environment Reference No : J/618/8193 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with a comprehension of the idea of a business environment. Learners will foster an awareness of diverse business sectors, structures, and functions. Furthermore, learners will acquire insights into a business's inner and outer surroundings, where both micro and macroeconomic factors wield substantial influence over business operations. This knowledge will empower learners to evaluate a business's internal and external contexts proficiently. UNIT3- People Management Reference No : L/618/8194 Credit : 20 || TQT : 200 The primary objective of this unit is to furnish learners with the essential knowledge and insights required for proficiently guiding and supervising individuals within a business. Learners will cultivate an understanding of employee motivation, employee relationships, and performance management. This knowledge will enable learners to grasp the prerequisites for leaders and managers to facilitate and promote effective employee engagement. UNIT4- Customer Service Reference No : R/618/8195 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with the essential knowledge and comprehension needed for effective performance in a customer service position. Learners will first establish a foundation in customer service basics, then explore customer types and strategies for fostering relationships with them within a business context. Building upon an understanding of various interpersonal skills, this unit will allow learners to showcase their ability to work independently and collaboratively in a team to deliver exceptional customer experiences. UNIT5- Finance in Business Reference No : Y/618/8196 Credit : 20 || TQT : 200 The primary objective of this unit is to impart learners with the foundational knowledge necessary for documenting financial transactions and generating financial statements. Learners will acquire an understanding of various economic and accounting methods, including the double-entry accounting system, budgeting, and investment assessment. This knowledge will empower learners to document financial transactions and create accounting statements proficiently. UNIT6- Marketing Reference No : D/618/8197 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with the essential marketing knowledge and skills necessary to participate in marketing endeavours actively. This is complemented by understanding critical marketing and campaign principles, which are the basis for generating and delivering market research findings and a marketing campaign. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.