5517 International Software Testing Qualifications Board (ISTQB) courses

Highlights of the Course Course Type: Self-Paced Online Learning Total Qualification Time (TQT): 66 hours Guided Learning Hours (GLH): 55 hours Accreditation:  Pearson Edexcel and NCFE Qualification: Nationally Recognised Ofqual Regulated Qualification Study Materials: High-Quality E-Learning Study Materials Free Mock Test: Get Free Mock Test with Profesional Feedback Access: 1 Year Access Certificate: Certificate upon completion (hard copy) Tutor Support- Get unlimited tutor support via Zoom and Email Customer Support: 24/7 live chat available Why Should You Take Functional Skill Courses of Study Plex? Our courses are an excellent solution for anyone looking for a flexible option. You'll get to learn from industry experts and gain valuable insights and practical knowledge of the course from them. You will be introduced to a comprehensive yet easy to learn course curriculum. You will earn the Functional Skills Qualification that is recognised by employers and educational institutions. The online Functional Skills courses of Study Plex are very affordable. Key Features of Functional Skills English Level 2 Online Course Unlimited tutor support, Comprehensive curriculum, High-quality course material Pre-assessment Equivalent to a GCSE level 4 or grade C Online and Paper based Exam Pearson Edexcel and NCFE Affordable course - Payment plans available Improves pass rate Exam Whenever and Wherever You Want! NCFE - Exam Options- Paper Based and Online Exam Registration- Within 7 Day Exam Result - Within 7 Days Pearson Edexcel - Exam Options- Paper Based and Online Exam Registration- Within 9 Day Exam Result - Within 15 Days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information. Progression Opportunities in this Level 2 English Qualification Upon successfully attaining the Pearson Edexcel qualification in this level 2 English course with official exam, you can access the following career path that leads you to: Advanced vocational study Progress to BTEC Level 2 or 3 qualifications Enrollment into your desired university. A wide range of job and apprenticeship opportunities Functional Skills Level 2 English Qualification Purpose & Outcomes  The Pearson Functional Skills English and NCFE Functional Skills Qualification in English at Level 2 is for learners to develop understanding and skills in English. The qualifications give learners the opportunity to: Gain a qualification for work, study and life Demonstrate the ability at an appropriate level to read, write, speak, listen and communicate in English Apply these skills effectively to a range of purposes in the workplace and other real-life situations Free Mock Test You will get access to the free mock test facility to have a better idea of the types of questions that will appear on the real exam. Our mock test includes instant professional feedback which will allow you to identify your lackings and work on them. This will prepare you to surpass the final Functional Skills English Level 2 online exam successfully. Guaranteed Pass As long as you follow our recommended guidelines, and take complete advantage of our engaging lectures, high-quality e-learning study materials and extensive tutor support, we guarantee that you will pass the exam. How This Course will work for you? Initial Assessment: Determines from Pre-entry to Level 2 Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Develop underpinning knowledge and fill skill gaps identified Progress Check: Assesses progress at the end of the module Exam Practice: Apply to underpin knowledge to prepare for exams You will get useful resources that are designed to improve your essential skills, knowledge and understanding of English required to sit your functional skills exams. The Pearson Edexcel and NCFE Functional Skills in English at Level 2 are based on Department for Education (DfE) approved subject content, Nationally Recognised Qualifications and are regulated by Ofqual. Our online learning portal is fully compatible with desktop, tablet and mobile devices and can be accessed from anywhere. Who is this Functional Skills Level 2 English Course With Online Exam For?  This comprehensive level 2 English course with an official exam is appropriate for: People of all ages (there is no age limit). Anyone willing to enhance their skills in English Anyone with an average score in GCSE Anyone looking to meet the entry requirement of your desired university Anyone looking to secure an apprenticeship Anyone looking to improve their job outlook Beginners or aspiring individuals in the field of functional English looking to uplift their credentials in functional English can take this course to enhance their job prospects or fit into the requirements prescribed by any university that you desire to enrol into. Entry Requirement This Functional Skills English Level 2 course with an official exam is suitable for students of all academic backgrounds and no experience or previous qualifications are required. However, you will require a laptop/desktop computer and a good internet connection. Our online learning portal is fully compatible with desktop, tablet and mobile devices and can be accessed from anywhere. Assessment Structure The Pearson Edexcel and NCFE Functional Skills Qualification in English at Level 2 consist of 3 exams, these are Reading, Writing and Speaking, Listening and Communicating. Speaking, listening and communicating: Speaking, listening and communicating are assessed through one 5-minute presentation and linked question and answer session in groups of three to four and one 15-minute formal discussions together in groups of three to five learners. This exam will be conducted via Zoom. Duration = Up to 25 minutes Number of marks = Pass/Fail Reading: Reading is assessed through a test consisting of multiple-choice, short open-response and medium open-response questions. Duration = 75 minutes Number of marks = 35 Pass Mark: Learners are required to achieve an overall 65% mark to pass the English reading exam. Writing: Writing is assessed through a test comprising two tasks. (42% of marks assess spelling, punctuation and grammar). Duration = 60 minutes Number of marks = 36 Pass Mark: Learners are required to achieve an overall 63% mark to pass the English writing exam. This Functional Skills English Level 2 is accredited by Pearson Edexcel and NCFE, and regulated by Ofqual. What are Pearson Edexcel Functional Skills? The academic and general qualification Pearson Edexcel is created to advance and improve learners' skills while advancing knowledge. With the aid of Edexcel certifications, students can advance either into a higher education programme or right into the workforce. They are based on the excellence and traditions of the British educational system and have been made current and simple for both UK and international students to access. They are appropriate for students of all ages, a recognised component of all Apprentice standards and frameworks, and a replacement for GCSE in the UK. Functional Skills certifications offer verifiable proof of a learner's accomplishments across challenging material that is applicable to the workplace. The qualifications test students' fundamental knowledge of the subject matter and their capacity to apply it in various situations. In addition to laying the groundwork for future technical education and employment, they support learners in acquiring life skills. Functional Skills certifications may also be used in some instances in conjunction with government accountability frameworks. Benefits of Pearson Edexcel Functional Skills They lead the way in digital teaching, learning and assessments This qualification is recognised in the UK and across the world It is valued by employers all over the world Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market What is NCFE? The National Council for Educational Awarding (NCFE) is a national educational awarding body that develops, publishes, and accredits a variety of widely recognised credentials and honours, including those for online courses. For students who wish to acquire practical, transferrable ICT skills that will allow them to function freely, confidently, and effectively in the real world, the NCFE Functional Skills certificate is the best choice. Benefits of NCFE Provides a wealth of resources to assist in delivering our Functional Skills certifications. Increase your chances of gaining employment Improves job satisfaction Stimulates professional development Creates an advantage in the job market and improves your CV Within six working days, the assessment papers are graded, and the results are released What is Ofqual? Qualifications, exams, and assessments are governed in England by Ofqual (The Office of Qualifications and Examinations Regulation). They are in charge of identifying the knowledge, skills, and understanding that students have displayed, and also ensure that all the assessments and exams reveal what a student has accomplished. Benefits of Ofqual Regulation This regulation is valued internationally Created in accordance with specific national standards Designed in collaboration with industry to guarantee their suitability. Accurately reflect the knowledge, abilities, and understanding that the learners have shown. Candidates who have obtained a qualification that is governed by Ofqual are seen with greater confidence by employers. Course Curriculum Initial Assessment-Functional Skills English Level 2 Initial Assessment-Functional Skills English Level 2 Module 01 Module 02 Module 03 Module 04 Module 05 Final Assessment Final Assessment Important Exam Information Important Exam Information – Functional Skills English Level 2 Course  

Are you interested in becoming an expert in construction estimation? Do you want to gain in-depth knowledge of construction management, procurement, and project management? If yes, then our Estimation: Construction Management and Procurement for Estimators course bundle is the perfect fit for you! Our courses cover a wide range of topics, including construction project management, site management, cost estimation, safety, and more. We even offer courses in related fields such as electrical engineering, sustainable energy, and environmental engineering. With this comprehensive bundle, you'll gain a well-rounded understanding of the construction industry and its various components. But our bundle doesn't stop there. We also include five career-guided courses to help you take your career to the next level. Learn the fundamentals of career development planning, hone your CV writing and job searching skills, ace your interviews, and create a professional LinkedIn profile to showcase your expertise. By enrolling in our Estimator bundle, you'll gain valuable skills and knowledge that can help you excel in your career. Whether you're a beginner or an experienced professional, our courses will provide you with the tools and techniques you need to succeed in the construction industry. So, what are you waiting for? Sign up for our Estimation: Construction Management and Procurement for Estimators course bundle today and take the first step towards advancing your career! This 20-in 1 Ultimate Estimator bundle consists of the following Courses: Course 01: Construction Management and Procurement Course 02: Construction Industry Scheme (CIS) Course 03: Construction Project Management Level 4 Course 04: Construction Site Management Level 4 Course 05: Construction Cost Estimation Diploma Course 06: Construction Safety Course 07: Power Electronics for Electrical Engineering Course 08: Power Engineering: Power System Analysis Course 09: Electric Circuits for Electrical Engineering Course 10: Trigonometry for Electrical Engineering Course 11: Electrical Technician Course 12: Electronic & Electrical Devices Maintenance Course 13: Electrical Components And Circuits - Wiring & Busbars Course 14: Light Current Systems for Electrical Engineering Course 15: Electrical Machines for Electrical Engineering Course 16: Environmental Engineering Course 17: Sustainable Energy and Development Diploma Course 18: Environment Management Course 19: Domestic Gas Engineer Course 20: Level 2 Domestic Gas Course Additionally, you will get 5 other career-guided courses in this Estimator bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Estimator bundle. Learning Outcomes of Estimator bundle This career-oriented bundle will help you to Gain the ability to excel in the role of Estimator Know your responsibilities as Estimator and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as Estimator Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estimator bundle. Requirements This Estimator course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Construction Management and Procurement) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Boost Your Career By Enrolling In This Site Management (CSCS Green Card) Bundle To Overcome Your Challenges! The UK construction sector is experiencing a significant demand for skilled site management professionals due to the industry's 7.4% growth rate in the last quarter. This boom emphasises the dire need for professionals who are adept in aspects ranging from Site Management to Manual Handling. With the industry's dynamic nature, site managers are often met with unexpected challenges that require them to be well-versed in safety regulations, risk management, and effective site set-up. This Site Management Bundle provides eleven essential courses for site managers to navigate challenges in safety regulations, risk management, and site setup. This Site Management course equips learners with knowledge on topics like Warehouse Safety Training, Ladder Safety, and Hand-Arm Vibration Syndrome, ensuring safer and more efficient construction sites. With a single payment, you will gain access to Site Management (CSCS Green Card) course, including 10 premium CPD courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Site Management (CSCS Green Card) Bundle Package includes: Main Course: Diploma in Site Management at QLS Level 5 10 Additional CPDQS Accredited Premium Courses related to Site management Course 01: Construction Site Management Course 02: DSEAR Course 03: RIDDOR Awareness Course 04: Manual Handling Course 05: Lone Worker Safety Course 06: Warehouse Safety Training Course 07: Workplace First Aid Level 4 Course 08: Ladder Safety Course 09: HAVS (Hand-Arm Vibration Syndrome) Course Course 10: Online Time Management Training Learning outcome of this Bundle: Apply site management practices while prioritizing health and safety. Implement risk identification and assessment techniques in site management. Foster a culture of behavioural safety in site management operations. Ensure electrical safety in site management activities.. Demonstrate compliance with CDM regulations in site management practices Why Prefer This Bundle? FREE Site Management Level 5 QLS Certificate Get instant access to these courses Learn Site management from anywhere in the world This bundle is affordable and simple to understand This bundle is an entirely online, interactive lesson with voiceover audio Lifetime access to the Site management course materials Site management comes with 24/7 tutor support Here is the curriculum breakdown of main QLS Course of this bundle: Diploma in Site Management at QLS Level 5 Module 1: Health and Safety at Work Module 2: Site Set-Up Module 3: CDM Regulations Module 4: Risk Identification and Assessment Module 5: Behavioural Safety Module 6: Electricity Module 7: Working at Height Module 8: Scaffolding Module 9: Excavations and Confined Space Module 10: Demolition Assessment Process After completing an online module from the Site Management course, you will be given an MCQ test & The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Site Management at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Site Management bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Who wants to further enrol in citb site management safety training scheme (smsts) CITB Site Supervisors' Safety Training Scheme (SSSTS) Level 2 NVQ Diploma in Plastering (Construction) (RQF) Level 2 NVQ Diploma in Cladding Occupations ProQual Level 6 NVQ Diploma in Construction Site Management ProQual Level 4 NVQ Diploma in Construction Site Supervision ProQual Level 4 NVQ Diploma in Construction Site Supervision (Construction) ProQual Level 6 NVQ Diploma in Construction Site Management (Construction) Level 4 Diploma in Construction Site Management Level 3 Diploma in Construction Site Supervisory Studies Requirements No prior background or expertise is required for this bundle. Career path This bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Site Manager Site Supervisor Site Security CSCS Green Card The annual pay in this industry will range between £15,000 to £50,000 Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Certificate Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited PDF Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Physiotherapy Assistant Training at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that Python is the fastest-growing programming language in the world? In the UK alone, the demand for Python developers has grown by a staggering 38% in the last year! If you're not one of them, now is the perfect time to get on board. And with our Diploma in Python Programming bundle, you can do just that. This diploma takes you on a structured learning journey, starting with the fundamentals of Python programming. You'll master essential concepts like data structures, control flow, and functions. As you progress, you'll delve into advanced topics like data science, machine learning, and even explore its application in specialised fields like spatial analysis. By the program's end, you'll be proficient in writing Python scripts to solve complex problems, analyse data, and automate tasks. With a single payment, you will gain access to Python Programming course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Diploma in Python Programming Bundle Package includes: Main Course: Diploma in Python Programming at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Learn Programming with Python Course 02: Python Data Science Course 03: An Introduction to Graph Theory Course 04: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 05: Level-3 Machine Learning Course with Python Course 06: Learn to Use Python for Spatial Analysis in ArcGIS Course 07: Higher Order Functions in Python - Level 03 Course 08: Easy to Advanced Data Structures Course 09: Introduction to Data Analysis Course 10: Business Intelligence and Data Mining Diploma With so much valuable content included, it's no wonder that this bundle is quickly becoming one of our most popular offerings. So why wait? Enrol today and start your journey towards becoming a Python expert. Learning Outcomes of Python Programming Grasp fundamental Python concepts like variables, data types, operators, and control flow. Master essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualization. Gain expertise in data analysis techniques and explore machine learning algorithms using Python. Implement Python for cloud deployment using platforms like AWS or Azure (course dependent). Utilise Python for spatial data analysis with ArcGIS (course dependent). Develop proficiency in writing clean, efficient, and maintainable Python code. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Python Programming Get a free student ID card with Python Programming Training program (£10 postal charge will be applicable for international delivery) The Python Programming is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Python Programming course materials The Python Programming comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Python Programming at QLS Level 5 Unit 01: Introduction To Python Programming Unit 02: Getting Started With Python Unit 03: Conditional Branching With Python Unit 04: Importing External/Internal Library In Python Unit 05: Project Rock Paper And Scissors Unit 06: Strings Operation In Python Unit 07: Date And Time In Python Unit 08: File Handling, Read And Write Using Python Unit 09: Data Storage Structures, Tuple, List And Dictionary Unit 10: Writing User Functions In Python Unit 11: Sending Mail Unit 12: Import Tricks In Python Unit 13: Import Operating System And Platform Unit 14: Exceptions Handling In Python Unit 15: Installing Packages And Scheduling In Python Unit 16: Data Base In Python Using Sqlite Unit 17: Running Program From Command Prompt And Jupyter Notebook Unit 18: Conclusion Course 01: Learn Programming with Python Module 01 A Installing Python FREE Documentation Command Line Variables Simple Python Syntax Keywords Import Module Module 02 Additional Topics If Elif Else Iterable For Loops Execute Exceptions Module 03 Data Types Number Types More Number Types Strings More Strings Files Lists Dictionaries Tuples Sets Course 02: Python Data Science Unit 01: Introduction To Python Data Science Module 01: Introduction to Python Data Science Module 02: Environment Setup Unit 02: Data Cleaning Packages Module 01: Numpy package for calculations Module 02: Panda package for Data cleaning Unit 03: Data Visualization Packages Module 01: Matplotlib Data Visualization Part 1 Module 02: Matplotlib Data Visualization Part 2 =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Individuals who want to become proficient Python programmers. Professionals who want to enhance their programming skills. Students who want to pursue a career in data science or machine learning. Anyone interested in learning Python programming language. Requirements There is no formal requirements to enrol in this course. Career path This bundle will help you to develop your knowledge and skills to pursue different careers, such as Junior Python Developer: £25,000 - £40,000 per year. Data Analyst: £26,000 - £50,000 per year. Machine Learning Engineer: £40,000 - £80,000 per year. Data Scientist: £45,000 - £85,000 per year. Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD QS Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Python Programming at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

2 QLS Endorsed Course | FREE 2 CPD Courses | CPD Certified | Free PDF & QLS Hardcopy Certificates | Lifetime Access

With Director Nathan Caselton Introduction You can prepare for the limelight with our screen acting workshop at the world famous Pinewood Studios. If you have a little or no experience, this workshop offers a practical syllabus setting a strong and broad base for you to build on. Covering a variety of screen scripts, you will be taught etiquette on the set, how warm up your body and voice, and how to bring scripts to life on screen. This workshop offers a friendly, fun and supportive environment. Meet Your Tutor Nathan Caselton Director Nathan Caselton is a Director and Assistant Director based at the prestigious Pinewood Studios. With a wealth of experience in both drama and commercial production, Nathan is well-versed in working with actors at various stages of their careers, from established professionals to beginners. His expertise lies in providing clear guidance and instilling confidence in actors, helping them build organic performances that shine on screen. Course Outline You will shoot a scene with an experienced Director who will share knowledge on shot sizes, continuity and eye lines, before providing an insight in to the audition process and the business of being a screen actor. This is ideal if you are looking to take your first step into acting on camera and experience your first workshop with Actors Studio. Additional Information Features Introduction to Screen Acting Learn a Script and Film a Scene Held at Pinewood Studios Suitable if you are a beginner (17 yrs+) Attracts a varied age range from 17 yrs+. International Students Welcome The course is taught in English, so it is important that you have proficient English language skills Small Class Size Learning Outcomes Basics of Screen Acting How to learn a script Build confidence on camera Learn how a film or TV show is made How to work with other actors Course Location Actors Studio, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH Free parking available at Pinewood Studios Free frequent shuttle bus service from London Uxbridge Tube Station, Slough and Gerrards Cross. Transfer from station to Pinewood Studios – 10 minutes Canteen and Coffee shops on site Excellent transport links from London

Level 3 QLS Endorsed | 120 CPD Points| +Gifts: QLS Certificate + PDF Certificate | Lifetime Access| 24/7 Learner Support

Level 5 QLS Endorsed | 150 CPD Points| +Gifts: QLS Certificate + PDF Certificate | Lifetime Access| 24/7 Learner Support

Are you interested in becoming a software engineer? Look no further than our 20-in-1 Ultimate Software Engineer bundle! This bundle includes 25 premium courses designed to give you a comprehensive education in software engineering. From mastering programming languages like C#, Python, and JavaScript, to learning about web application security and remote sensing, this bundle covers a wide range of topics essential for any aspiring software engineer. But we don't stop there. We also provide five career-guided courses to help you take your career to the next level. Learn about career development planning, CV writing, interview skills, video job interviews, and even how to create a professional LinkedIn profile. Whether you're looking to start a new career or enhance your current one, our Software Engineer bundle has something for everyone. Invest in yourself and take the first step towards a successful career in software engineering today. This 20-in 1 Ultimate Software Engineer bundle consists of the following Courses: Course 01: Diploma in Computer Programming Course 02: C# Programming - Beginner to Advanced Course 03: Master JavaScript with Data Visualization Course 04: SQL Programming Masterclass Course 05: Python Programming for Everybody Course 06: Javascript Programming for Beginners Course 07: jQuery: JavaScript and AJAX Coding Bible Course 08: Kotlin Programming : Android Coding Course 09: Sensors Course 10: Remote Sensing in ArcGIS Course 11: Linux Shell Scripting Course 12: Bash Scripting, Linux and Shell Programming Course 13: Coding with Scratch Course 14: CSS Coding Course 15: Quick Data Science Approach from Scratch Course 16: Secure Programming of Web Applications Course 17: Complete AutoLISP Programming Course 18: AutoCAD Programming using C# with Windows Forms Course 19: AutoCAD Programming using VB.NET with Windows Forms Course 20: Building Your Own Computer Course Additionally, you will get 5 other career-guided courses in this Software Engineer bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Software Engineer bundle. Learning Outcomes of Software Engineer bundle This career-oriented bundle will help you to Gain the ability to excel in the role of Software Engineer Know your responsibilities as Software Engineer and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as Software Engineer Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Software Engineer bundle. Requirements This Software Engineer course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Computer Programming) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.