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1313 Integration courses in Manchester delivered Online

Existential Dialogue 2025: "Difference" with Dr. Todd DuBose

By Therapy Harley Street

Sanity is privileged over insanity, which is stigmatized. A therapoet views differences without hierarchy, valuing each unique expression. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Difference - between Prof. Ernesto Spinelli and Dr. Todd DuBose "Sanity and insanity have been situated in relation to each other on a hierarchical scale that privileges sanity over, beyond, above, and more than its “less than” subjugated copy, insanity. Framed in this way, insanity can only be stigmatized, devalued and pathologized, while sanity is that to which we are to strive, uphold, and genuflect. The therapoet as a phenomenological hermeneutic horizontalizes a spectrum of “sayings of suffering souls”, or “befallings”, which is the originally meaning of “symptom”, not as a pathogen to be excised. Countering supremacist hierarchies of sanity/insanity, or health/illness, the therapoet sees difference, not as deficient, but just different, anew, and not in relation to any centric norm, but just to other differences. The relation to other differences is a relative gradation, whose incomparability resists any kind of nothing-but-ism any more than a fish can be said to be nothing but a squirrel with fins, or dirt as nothing but dry water. The therapoet, therefore, attends to each showing or saying of the suffering soul, sufficient in itself, as it is, in its own way of presencing, by being with it, letting it be, without why.” Dr. Todd DuBose. Dr. Todd DuBose is a world-renowned, Distinguished Full Professor at The Chicago School’s College of Professional Psychology. He teaches philosophical foundations of practices of care, ethics, loss and mourning, psychology and spirituality, psychopathology, among other courses, all from a human science perspective, and with a particular focus on therapoetic care. He is a licensed psychologist, supervisor, consultant, and former chaplain, with over thirty-five years of experience. He holds degrees in continental and comparative philosophy of religion and existential-hermeneutical-phenomenological human science clinical psychology and integrates these approaches as a way of caring for such experiences as the impossible (no way out, boundary or limited situations), extreme experiences (such as psychosis, nihilism, suicidal and homicidal ideation), and the taboo (the places no one wants to go: the unwanted and unacceptable, unsayable, unforgiveable, forbidden, and irreverent). He regularly presents workshops in several international venues such as the Circulo de Estudios en Psicoterapia Existential, in Mexico City, Mexico, the Zhi Mian International Institute of Existential-Humanistic Psychology in Dali, China, and the Centre for Existential Practice in Melbourne, Australia. He is widely published and has written on caring for others in very difficult situations including traumatic loss, surviving the COVID-19 pandemic, and meaninglessness. He has also written a short dialogue with Miles Groth, edited by Loray Daws, called, Dialogues on The Soul of Existential Therapy, published by The Society for Existential Analysis. Most of all, he considers himself simply a fellow human being. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 22 March from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

Existential Dialogue 2025: "Difference" with Dr. Todd DuBose
Delivered OnlineFlexible Dates
£70

Crafting Effective Email Sequences with ConvertKit

By Compete High

🚀 Unlock the Power of Email Marketing: Crafting Effective Email Sequences with ConvertKit 🚀   Are you tired of your emails going unnoticed in crowded inboxes? Do you dream of a direct line to your audience, where your messages not only get opened but also convert into meaningful actions? Say goodbye to generic emails and hello to success with our exclusive online course: Crafting Effective Email Sequences with ConvertKit!   📧 Why Choose This Course? ✨ Master the Art of Engagement: Dive deep into the strategies that turn your subscribers into avid readers and loyal customers. Learn how to craft emails that not only capture attention but also inspire action. ✨ Unlock the Full Potential of ConvertKit: Navigate the powerful features of ConvertKit with ease. Whether you're a beginner or a seasoned pro, our course is tailored to help you harness the full potential of this robust email marketing platform. ✨ Boost Your Conversions: Discover the secrets to creating email sequences that drive results. From compelling subject lines to persuasive calls-to-action, we've got you covered. ✨ Save Time with Automation: Streamline your email marketing efforts with ConvertKit's automation features. Learn how to set up sequences that work tirelessly for you, allowing you to focus on what matters most - growing your business.   🎓 What You'll Get: 🔥 In-Depth Video Modules: Engage with comprehensive video lessons that break down each aspect of crafting effective email sequences. 🔥 Actionable Tips and Tricks: Gain insider knowledge on proven strategies that will elevate your email marketing game. 🔥 ConvertKit Demystified: Navigate through the platform with confidence, utilizing its features to their fullest potential. 🔥 Real-Life Examples: Learn from successful case studies and apply the principles to your own unique business. 🔥 Lifetime Access: Access the course at your own pace, and revisit the materials whenever you need a refresher. Course Curriculum Basic Overview 00:00 Pricing and Set Up 00:00 Account Settings - Part 1 00:00 Account Settings - Part 2 00:00 Team Management 00:00 Add Subscribers - Part 1 00:00 Add Subscribers - Part 2 00:00 Creating Forms 00:00 Creating Landing Pages 00:00 B - Creating Landing Pages 00:00 Your Convertkit Sending Address 00:00 Creating A Broadcast - Part 1 00:00 Creating A Broadcast - Part 2 00:00 Creating A Sequence - Part 1 00:00 Creating A Sequence - Part 2 00:00 Convertkit Direct Integrations - Part 1 00:00 Convertkit Direct Integrations - Part 2 00:00 Convertkit Direct Integrations - Part 3 00:00 Creating Automations - Part 1 00:00 Creating Automations - Part 2 00:00 Conclusion 00:00 Advanced Overview 00:00 Automations 00:00 Rules - Part 1 00:00 Rules - Part 2 00:00 RSS 00:00 Stripe Integration 00:00 Zapier Connection 00:00 Zapier and Event Management 00:00 Zapier and Webinars 00:00 Zapier and Course Management 00:00 Zapier and Scheduling Applications 00:00 Zapier and Autoresponders 00:00 Zapier and Patreon 00:00 Live Example - Landing Page Creation 00:00 Live Example - Landing Page to WordPress 00:00 Live Example - Added To Tags 00:00 Live Example - Subscribed to A Sequence 00:00 Live Example - RSS Blog Feed 00:00 Live Example - Add To Zoom Webinar 00:00 Conclusion - Backing Up the List 00:00

Crafting Effective Email Sequences with ConvertKit
Delivered Online On Demand1 hour 33 minutes
£4.99

Lomi Lomi Massage Online Training Course

4.5(3)

By Studyhub UK

Discover the ancient Hawaiian art of healing touch with our Lomi Lomi Massage Online Training Course. This unique program is crafted to address the modern stress epidemic, providing a holistic approach to well-being through the intricate dance of Lomi Lomi massage. Beyond physical relief, these techniques foster emotional balance and spiritual connection, offering a rejuvenating perspective on massage therapy. Immerse yourself in this enriching experience to unlock the secrets of an ancient tradition. This course is designed to revitalise and expand your therapeutic skills, allowing you to confidently integrate Lomi Lomi techniques into your practice. Join us on this transformative journey and enhance your ability to promote overall wellness through the power of touch. Enrolling in the Lomi Lomi Massage Online Training Course opens the door to a world of ancient wisdom and modern application. This program, suitable for both aspiring and experienced massage therapists, delves into the nuances of Lomi Lomi techniques. By blending traditional Hawaiian practices with contemporary knowledge, this course equips you with the skills to provide holistic and rejuvenating massage experiences. Immerse yourself in the art of Lomi Lomi and elevate your massage therapy proficiency to new heights.   Learning Outcomes Apply fundamental principles of Lomi Lomi massage techniques proficiently. Execute the complete sequence of Lomi Lomi massage with precision. Demonstrate understanding and integration of various massage resources effectively. Develop a holistic approach to massage therapy through Lomi Lomi techniques. Compose and submit assignments showcasing practical application of learned skills. Enhance competence in delivering Lomi Lomi massage for diverse client needs. Cultivate self-directed learning practices for ongoing professional development.   Who is this Course For Aspiring massage therapists seeking holistic techniques. Wellness enthusiasts eager to expand their skill set. Healthcare professionals desiring complementary therapy knowledge. Individuals pursuing self-care and personal growth. Spa and wellness industry professionals enhancing service offerings.   Why Choose This Course Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success.   Career Path Holistic Massage Therapist specialising in Lomi Lomi techniques. Spa and Wellness Center Masseuse/Masseur. Independent Massage Therapist catering to a diverse clientele. Wellness Retreat Massage Practitioner. Health and Wellness Consultant incorporating Lomi Lomi principles. Salary Range in the UK: £20,000 - £40,000 annually.   Certification Upon successful completion of the Lomi Lomi Massage Online Training Course, a written assignment test will be conducted. You can take the test during or at the end of the course. Upon passing, you can claim the PDF certificate for £4.99. Original hard copy certificates can be ordered at an additional cost of £8.   Prerequisites Enrolling in the Lomi Lomi Massage Online Training Course requires no prior qualifications or experience. Developed by professionals, the course is compatible with PCs, Macs, tablets, and smartphones, allowing flexible, accessible learning anytime, anywhere, with a reliable internet connection. Course Curriculum Getting Started Introduction 00:03:00 Forearm technique-vital elements to your massage! 00:13:00 The Table-The 4 most Important things about your Table 00:07:00 Creams or Oils 00:04:00 The set-up. Do Not do what I did 00:05:00 One factor that makes a HUGE Difference! 00:03:00 It's all in the Timing! 00:04:00 Contraindications to massage, intake forms and more 00:01:00 Why I Don't include these things in my massages 00:04:00 Do no harm 00:01:00 The Perfect Person to Practice your massage on 00:01:00 Why most therapists don't last and what you SHOULD do instead 00:07:00 Practice Makes Perfect 00:02:00 Putting it all together 00:02:00 Lomi Lomi Massage Techniques A close look at using your forearms 00:02:00 The Back 00:13:00 Another look at the back sequence 00:14:00 The back of the legs 00:09:00 The back of the legs opposite side 00:09:00 The front of the legs 00:03:00 The front of the legs opposite side 00:03:00 The Arms 00:07:00 The arms opposite side 00:07:00 The neck and head 00:06:00 The whole sequence Whole Massage Sequence 00:57:00 Resources Resources - Lomi Lomi Massage Online Training Course 00:00:00 Assignment Assignment - Lomi Lomi Massage Online Training Course 00:00:00

Lomi Lomi Massage Online Training Course
Delivered Online On Demand3 hours 7 minutes
£10.99

Integracion (Onboarding) de Empleados - Employee Integration (Onboarding)

4.3(43)

By John Academy

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Propósitos del Onboarding 00:10:00 Módulo Tres: Introducción 00:10:00 Módulo Cuatro: Preparación para el Onboarding 00:10:00 Módulo Cinco: Planilla de Control del Onboarding 00:10:00 Módulo Seis: Creando un Programa que Involucre 00:10:00 Módulo Siete: Haciendo el Seguimiento con los Nuevos Empleados 00:10:00 Módulo Ocho: Estableciendo las Expectativas 00:10:00 Módulo Nueve: Resiliencia y Flexibilidad 00:10:00 Módulo Diez: Asignando Tareas 00:10:00 Módulo Once: Proveyendo Comentarios y Opiniones 00:10:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Integracion (Onboarding) de Empleados - Employee Integration (Onboarding)
Delivered Online On Demand1 hour 50 minutes
£18

Mastering Microsoft Office: Word, Excel, PowerPoint, and 365

By St. Paul's College

Start your productivity potential! Master Microsoft Office with our comprehensive Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 course. Conquer Excel formulas (VLOOKUP, HLOOKUP, XLOOKUP!), design impactful presentations in PowerPoint, and craft professional documents in Word. Take your skills to the next level and unlock a world of opportunity. Enrol now and become a Microsoft Office pro!

Mastering Microsoft Office: Word, Excel, PowerPoint, and 365
Delivered Online On Demand8 hours
£11.99

Efficient Task Management Using Basecamp

By Compete High

🚀 Unlock Peak Productivity: Master Efficient Task Management with Basecamp! 🚀   Are you drowning in a sea of never-ending tasks, struggling to keep your projects organized and your team on the same page? Say goodbye to chaos and hello to streamlined success with our transformative online course: 'Efficient Task Management Using Basecamp'!   🌟 Why Choose Basecamp? 🌟   Basecamp is the game-changer your workflow needs! This powerful project management tool has revolutionized the way teams collaborate, ensuring seamless communication, and boosting productivity. Our comprehensive course will empower you to harness the full potential of Basecamp, turning it into your ultimate productivity ally.   🚀 What You'll Gain:   1️⃣ Master Basecamp Essentials: Navigate through Basecamp's features with ease. From project creation to task assignment, we've got you covered.   2️⃣ Effective Communication Strategies: Say goodbye to messy email threads! Learn how to centralize communication, ensuring everyone stays in the loop.   3️⃣ Streamlined Task Management: Say hello to efficiency! Discover how to organize tasks, set deadlines, and keep everyone accountable, all within the Basecamp platform.   4️⃣ Collaboration Superpowers: Unleash the true power of teamwork with Basecamp's collaborative features. See how seamless collaboration can elevate your project outcomes.   5️⃣ Time-Saving Tips and Tricks: Work smarter, not harder. Explore time-saving hacks to optimize your workflow and achieve more in less time.   🎓 Why Choose Our Course?   ✅ Expert Guidance: Led by seasoned professionals, our instructors bring real-world experience to the virtual classroom.   ✅ Interactive Learning: Dive into hands-on activities, case studies, and quizzes to reinforce your understanding and make learning fun!   ✅ Lifetime Access: Enjoy unlimited access to course materials, ensuring you can revisit and reinforce your skills whenever you need.   ✅ Community Support: Join our exclusive community of learners. Share insights, ask questions, and network with like-minded individuals.   🔥 Don't Miss Out! 🔥   Transform the way you work, boost your team's efficiency, and elevate your career with 'Efficient Task Management Using Basecamp.' Embrace the future of productivity - Enroll Now!   Ready to revolutionize your workflow? Click the link to join the course and take the first step toward a more efficient, organized, and successful future! 🚀💻✨     Course Curriculum Basic Course Overview 00:00 The Three Versions of Basecamp 00:00 Mobile Installation of Version 2.0 00:00 Customizing Your Profile 00:00 Customizing Basecamp Settings 00:00 Project Creation 00:00 Project Discussions 00:00 To Do Lists 00:00 Project Documents 00:00 Project Management - Discussions 00:00 Project Management - Dates and Content 00:00 Project Notifications 00:00 Project Tracking 00:00 Project Calendars 00:00 Project Participants 00:00 Project Templates 00:00 Project Content 00:00 Project Navigation Shortcuts- Part 1 00:00 Project Navigation Shortcuts - Part 2 00:00 Conclusion 00:00 Advance Introduction and Overview of the Advanced Course 00:00 Working with Basecamp Groups 00:00 Working with Clients 00:00 Working with Outsourcers 00:00 Working with Non Basecamp Users 00:00 Integrating with Microsoft Outlook 00:00 Basecamp and Dropbox With Zapier 00:00 Basecamp and E-Mail Integraton with Zapier 00:00 Basecamp and Google Integration Through Zapier 00:00 Interface Strategy 00:00 Assembling The Team 00:00 Creating Groups 00:00 Creating To Do Lists 00:00 Content and Discussions Set Up 00:00 Creating And Using Templates 00:00 Setting Dates 00:00 Team Assignments 00:00 Tracking and Managing Progress 00:00 Removing and Adjusting Participants 00:00 Conclusion 00:00

Efficient Task Management Using Basecamp
Delivered Online On Demand1 hour 41 minutes
£4.99

Crafting Your Online Retail Space with Shopify

By Compete High

🚀 Unlock the Power of eCommerce with 'Crafting Your Online Retail Space with Shopify' 🛍️ Are you ready to turn your passion into profit and create a thriving online business? Welcome to 'Crafting Your Online Retail Space with Shopify' - the ultimate course designed to empower you with the knowledge and skills needed to build, launch, and scale your dream online store!   🌐 Why Choose Shopify? Shopify is the industry-leading eCommerce platform, trusted by over a million businesses worldwide. With its user-friendly interface and robust features, Shopify is your key to crafting a seamless, visually stunning, and high-converting online retail space.   🎓 What You'll Learn: Setting Up Your Shopify Store: From choosing the perfect theme to customizing your storefront, we guide you through every step to ensure your online space reflects your brand. Product Listings and Descriptions: Learn the art of creating compelling product listings and descriptions that not only captivate your audience but also drive sales. Payment and Shipping Strategies: Master the intricacies of payment gateways, shipping options, and order fulfillment to streamline the buying process for your customers. SEO for Shopify: Discover the secrets of optimizing your Shopify store for search engines, ensuring your products are easily discoverable by potential customers. Effective Marketing Techniques: Dive into the world of digital marketing and explore strategies to drive traffic, convert leads, and build a loyal customer base. Analytics and Reporting: Leverage Shopify's powerful analytics tools to gain insights into your store's performance and make data-driven decisions for continuous improvement.   💡 What Sets Our Course Apart: Hands-On Experience: Practical, real-world examples and exercises ensure you apply what you learn immediately. Expert Guidance: Benefit from the expertise of seasoned eCommerce professionals who have successfully navigated the Shopify landscape. Community Support: Join a vibrant community of like-minded entrepreneurs to share insights, ask questions, and celebrate successes together.   Ready to transform your passion into a profitable online business? Join 'Crafting Your Online Retail Space with Shopify' today and embark on a journey to eCommerce success!   🛒 Secure Your Spot Now! 🚀 Course Curriculum Basic Overview 00:00 Pricing 00:00 Start Up 00:00 General Setttings 00:00 Payment Methods 00:00 Thrivecart Integration 00:00 Customer Checkout Options 00:00 Customer Shipping Options 00:00 Tax Calculation and Collection 00:00 Customize Notifications 00:00 Payment Methods - PayPal Account 00:00 Payment Methods - Third Part Merchant - Authorize-Net 00:00 Account Administration 00:00 Legal Policy Pages 00:00 Product Set Up - Part 1 - Physical Product 00:00 Product Set Up - Part 2 - Digital Products 00:00 Testing Your Product Purchase 00:00 Customer Research 00:00 Customer Discounts 00:00 Conclusion 00:00 Advanced Overview 00:00 Blog Pages and Post 00:00 Theme Pages 00:00 Store Navigation 00:00 Domains 00:00 Store Preferences 00:00 Sales Channels - Point of Sale 00:00 Sales Channels - Online Buy Button 00:00 Sales Channels - Facebook and Instagram 00:00 Sales Channels - Amazon 00:00 Shopify and Mailchimp 00:00 Shopify and Aweber 00:00 Shopify and Getresponse 00:00 Campaigns 00:00 Shopify and Zoom 00:00 Shopify and GoToWebinar 00:00 Live Example - Part 1 00:00 Live Example - Part 2 00:00 Zapier 00:00 Conclusion 00:00

Crafting Your Online Retail Space with Shopify
Delivered Online On Demand1 hour 18 minutes
£4.99

Optimizing Customer Assistance through Zendesk Excellence

By Compete High

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

Optimizing Customer Assistance through Zendesk Excellence
Delivered Online On Demand1 hour 25 minutes
£4.99

VMware NSX Advanced Load Balancer: Web Application Firewall Security [V22.x]

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Experienced system administrators and network administrators Overview By the end of the course, you should be able to meet the following objectives: Describe the NSX Advanced Load Balancer architecture, components, and main functions Explain the key features and benefits of NSX Advanced Load Balancer Explain and configure local load-balancing constructs such as virtual services, pools, health monitors, and related components Recognize web application breaches and threats Recognize multiple attack vectors such as web scraping, Layer 7 Denial of Service, brute force, and code injections Explain the components of NSX Advanced Load Balancer WAF that build a security pipeline to protect a web application from being attacked Describe how to configure the NSX Advanced Load Balancer WAF components Describe an NSX Advanced Load Balancer WAF operational task such as setting up an application with WAF, tuning the WAF Policy, and working with logs and analytics Explain the NSX Advanced Load Balancer WAF best practices for on-boarding a web application; configuring WAF settings for effective application security Explain how to size the NSX Advanced Load Balancer WAF data plane Explain the WAF Application learning feature, configuration of Application learning, Virtual Patching concepts, common caveats, and troubleshooting while deploying in any environment Recognize NSX Advanced Load Balancer Cloud Services that include threat Intelligence services Describe the Threat Intelligence service provided by NSX Advanced Load Balancer WAF and how the NSX Advanced Load Balancer WAF Threat Intelligence service receives live security threat feed for multiple attack vectors from Cloud Services (formerly Avi Pulse) Describe the NSX Advanced Load Balancer DataScript capabilities for detecting and defending against advance and zero-day attacks. Discuss the relevant NSX Advanced Load Balancer WAF logs and perform basic troubleshooting of applications that are protected by NSX Advanced Load Balancer WAF Explain the NSX Advanced Load Balancer WAF capability to protect Personally Identifiable Information (PII) This three-day course provides comprehensive training to install, configure, and manage a VMware NSX Advanced Load Balancer Web Application Firewall (WAF) solution. This course covers key NSX Advanced Load Balancer WAF features and functionality offered in the NSX Advanced Load Balancer 22.1.3 release for web security and application attack protection. Features include security pipeline, application learning, policy tuning, false positive mitigation, virtual patching, threat intelligence, troubleshooting, logs, analytics, and solution monitoring. Hands-on labs provide access to an NSX Advanced Load Balancer environment to reinforce the skills and concepts presented in the course. Course Introduction Introduction and course logistics Course objectives Introduction to NSX Advanced Load Balancer Illustrate NSX Advanced Load Balancer Explain NSX Advanced Load Balancer architecture and components Describe control plane clustering and high availability Describe data plane high availability mode Understand the common terminologies used with NSX Advanced Load Balancer Explain the NSX Advanced Load Balancer service elements Explain virtual service components and how to configure a virtual service Explain application profiles and network profiles Explain the pool configuration options and how to configure a pool Explain the available load-balancing algorithms Explain and configure SSL profiles and certificates Explain cloud connectors and cloud connector integration modes Explain multiple health monitor types Understand client logs Introduction to Application Security Understand web application security breaches and the implication of breaches Explain common terminologies related to Web Application Security Understand the different teams involved to secure applications Attacking Web Applications Understand the various web application security testing methodologies Understand the OWASP Top 10 vulnerabilities Understand the tools to generate a web application attack Describe a few types of web application attacks Types of Transport Understand different web traffic transport modes Describe web traffic and API traffic NSX Advanced Load Balancer WAF Components Understand the core design principles of NSX Advanced Load Balancer WAF Describe the NSX Advanced Load Balancer WAF components that build the WAF security pipeline Understand the NSX Advanced Load Balancer WAF configuration objects NSX Advanced Load Balancer WAF Operations Examine how to set up an application with WAF Describe considerations for the WAF policy Work with WAF logs and analytics Describe WAF policy tuning Describe the options available to remediate false positive mitigation NSX Advanced Load Balancer WAF Best Practices Describe technical and application considerations for onboarding an application front ended by WAF Describe best practices to remediate false positive mitigation. Describe how to manage a response from a back-end application server and client upload to the application server Describe the consideration for setting the rigidity of a WAF signature rule set Describe the options available to identify client traffic NSX Advanced Load Balancer WAF Sizing Understand how to do WAF data plane sizing in Greenfield and Brownfield deployments NSX Advanced Load Balancer WAF Custom Rules Understand WAF custom rules Describe the need and recommendation for custom rules Describe ModSecurity rules Understand the ModSecurity rule structure and explain how to construct the rule Analyze a sample custom rule for the use-case scenario for in-depth understanding of a custom rule NSX Advanced Load Balancer WAF Application Learning Understand the significance of Application Learning Explain the Positive Security Model architecture Describe the WAF multifaceted Application Learning technique to build an application model for creating positive security rules Describe how to view the data that is learned by the Application learning module Describe the WAF Virtual Patching technique to construct a WAF policy from Dynamic Application Security Testing (DAST) scanner results Understand the conditions for sharing WAF Learning Data and PSM Group in WAF Policy. Malware Protection Through ICAP in NSX Advanced Load Balancer Understand Malicious File Upload Protection and ICAP workflow Describe ICAP configuration and log analytics NSX Advanced Load Balancer IP Reputation Understand IP Reputation concepts and their integration with NSX Advanced Load Balancer Describe IP Reputation configuration, log analytics, and troubleshooting DataScript for Application Security Describe DataScript events and reference Describe application security using DataScript Explain how to troubleshoot DataScript issues Rate Limiting and DOS Describe and configure the NSX Advanced Load Balancer rate limiter technique Describe protection from denial of service (DoS) attacks and distributed DoS (DDoS) attacks in NSX Advanced Load Balancer Explain the Service Engine general advice and guidance for DDOS Bot Management Understand Bots Describe the Bot Management mechanism in NSX Advanced Load Balancer Describe how to configure NSX Advanced Load Balancer Bot Management Managing Personally Identifiable Information in NSX Advanced Load Balancer Understand Personally Identifiable Information (PII) Understand the scope of managing PII in NSX Advanced Load Balancer Describe how to configure the hidden PII in NSX Advanced Load Balancer logs using profiles and WAF rules. Threat Intelligence Introduce the Threat Intelligence service Describe the Threat Intelligence live security threat feed for multiple attack vectors Describe how to configure Threat Intelligence in NSX Advanced Load Balancer Application Programming Interface Security Define Application Programming Interface (API) Security Understand API authentication and authorization using virtual service authentication mechanisms used for a virtual service such as LDAP, SAML, JSON Web Token, and OAUTH Understand API Rate Limiting in NSX Advanced Load Balancer Understand the NSX Advanced Load Balancer WAF Protection for API Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware NSX Advanced Load Balancer: Web Application Firewall Security [V22.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware NSX Advanced Load Balancer: Web Application Firewall Security [V22.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

VMware NSX Advanced Load Balancer: Web Application Firewall Security [V22.x]
Delivered OnlineFlexible Dates
Price on Enquiry

ISTQB Certified Tester, Advanced Level - Technical Test Analyst

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Developers, Functional Testers, Test Automation Specialists, Performance Specialists, Environment and Data Specialists, Security Specialists Prerequisites for taking part in the workshop: It is recommended that participants should have completed the ISTQB© Certified Tester Foundation Level certification, or have attended the workshop. Overview Defined tasks need to be structured according to the technical requirements and the internal structure of the system needs to be analysed in detail in order to achieve the expected level of quality and detect errors during development. The ISTQB© Advanced Level Technical Test Analyst certification will teach you on the basis of the current ISTQB© Advanced Level syllabus. The various procedures, techniques and tools for non-functional system testing will be explained, and you will then be in a position to apply these in your future work as a Technical Test Analyst. The three-day certification will be followed by a two-hour examination. During the workshop, our experienced trainers will fully prepare you for the ISTQB© Advanced Level Technical Test Analyst examination. Following on from the ISTQB© Certified Tester Foundation Level training, this workshop covers the increasing technical challenges faced by system testing in particular. Topic 1 Tasks of a Technical Test Analyst in risk-based testing Topic 2 Structure-based testing: Simple condition test, condition/decision test, modified condition/decision test, multiple condition test, path test, API test, selection of structure-based procedures Topic 3 Analytical testing methods: static analysis (control flow analysis, data flow analysis, improved maintainability/adaptability with static analysis, call graphs), dynamic analysis (detection of memory leaks/?rogue? pointers, analysis of system performance) Topic 4 Quality features in technical tests (ISO 25000 standard): Planning aspects of technical testing, security testing, reliability testing, performance testing, resource usage, maintainability testing, portability testing Topic 5 Review checklists (architecture and code reviews) Topic 6 Testing tools and automation, tool integration, test automation projects, specific testing tools Topic 7 Practical exercises on all core topics Notes In order to take the examination, you must show at least 18 months? practical experience as a tester and be certified at ISTQB© Foundation Level. Confirmation from your employer or from your reference customers are accepted as proof of practical experience. Additional course details: Nexus Humans ISTQB Certified Tester, Advanced Level - Technical Test Analyst training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ISTQB Certified Tester, Advanced Level - Technical Test Analyst course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

ISTQB Certified Tester, Advanced Level - Technical Test Analyst
Delivered OnlineFlexible Dates
Price on Enquiry