496 Integration courses in London delivered Live Online

Duration 2 Days 12 CPD hours This course is intended for Applications consultants, business analysts, business process owners, developer consultants, help desk consultants, project managers, and technology consultants. Overview This course will prepare you to: Give an overview of the S/4HANA embedded analytics architecture Explain the analytical offerings per user type Give an Introduction to SAP Best Practices for Analytics with SAP S/4HANA Explain the integration scenarios with SAP Business Warehouse In this course, students will gain an overview of the S/4HANA embedded analytics real-time operational reporting, its offerings per user type for the S/4HANA 610 and its integration with SAP Business Warehouse. Module 1 S/4HANA and S/4HANA embedded analytics introduction Module 2 S/4HANA embedded analytics architecture overview Module 3 Analytical Consumption Module 4 SAP Best Practices for Analytics with SAP S/4HANA Module 5 SAP Business Warehouse Integration Scenarios

Duration 2 Days 12 CPD hours This course is intended for Experienced security administrators and security analysts who are already familiar with VMware Carbon Black Cloud Overview By the end of the course, you should be able to meet the following objectives: Describe and determine use cases for integrating with VMware Carbon Black Cloud Configure, automate, and troubleshoot the VMware Carbon Black Cloud Syslog Integration Use VMware Carbon Black Cloud APIs to pull data with Postman Install and use the VMware Carbon Black Cloud Python SDK Automate operations using the VMware Carbon Black Cloud SDK and APIs Identify and troubleshoot VMware Carbon Black Cloud sensor installations Gather troubleshooting data within the browser to remediate or escalate problems Identify and resolve sensor usage, networking, and performance problems with the VMware Carbon Black Cloud sensor This two-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in performing advanced operations and troubleshooting of VMware Carbon Black Cloud. This course will go into integrating VMware Carbon Black Cloud with other third-party components and utilizing the API and the SDK to automate operations within the product and your security stack. This course will also enable you to troubleshoot common problems during sensor installation, operations, and within the VMware Carbon Black Cloud console with hands-on lab problems. Course Introduction Introductions and course logistics Course objectives VMware Carbon Black Cloud Integrations Describe the integration capabilities with VMware Carbon Black Cloud Determine integration use cases for VMware Carbon Black Cloud Identify required components for integrating VMware Carbon Black Cloud Differentiate VMware Carbon Black Cloud integration vendors VMware Carbon Black Cloud Syslog Integration Describe the function of the Syslog Connector Generate API and SIEM keys from the Cloud console Validate a successful Syslog integration Describe how to automate the Syslog Connector Troubleshoot problems with the Syslog integration Using Postman Explain the concept and purpose of an API Interpret common REST API Status codes Recognize the difference between platform and product APIs Using the Postman Client to initiate API calls Create a custom access level and respective API key Create a valid API request Using the VMware Carbon Black Cloud Python SDK Install the VMware Carbon Black Cloud Python SDK Describe the different authentication methods Evaluate the best authentication method for a given task Automating Operations Automate basic Incident Response tasks using the VMware Carbon Black Cloud SDK and API Automate basic watchlist interactions using the VMware carbon Black Cloud SDK and API Sensor Installation Troubleshooting Describe sensor install log collection process Identify sensor install log parameters Create a detailed sensor install log Locate sensor install logs on an endpoint Interpret sensor install success from an install log Determine likely cause for install failure using sensor logs Propose resolution steps for a given sensor install failure VMware Carbon Black Cloud Console Troubleshooting Identify sensor bypass status reasons Simplify console data exports using search Describe differences in Audit Log detail levels Locate built-in browser tools Gather console diagnostics logs from a browser Review console diagnostics logs Sensor Operations Troubleshooting Identify available types of diagnostic logs Gather appropriate diagnostic logs for a given issue Identify steps for resolving software interoperability problems Identify steps for resolving resource problems Identify steps for resolving network problems Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Carbon Black Cloud:Advanced Operations and Troubleshooting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Carbon Black Cloud:Advanced Operations and Troubleshooting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for Enterprise network staff responsible for help desk support, system administration, and network design. Overview At Course Completion: - Features and functions of Group Policy - Use Group Policy management tools to manage security policies - Design a Group Policy infrastructure - Group Policy processing architecture - Back up, restore, import, and copy Group Policy Objects through the Group Policy - Management Console - Use Windows PowerShell to manage Group Policy - Implement security using Group Policy - Configure the desktop environment with Group Policy - Configure roaming profiles and Folder Redirection - Assign and publish software packages - Implement AppLocker and software restriction policies - Create and deploy Administrative Templates - Configure Group Policy preferences In this course, you will learn how to reduce costs and increase efficiencies in your network. You will discover how to consolidate the administration of an enterprise IT infrastructure with Group Policy, and you will learn to control and manage computer systems and domain users running Windows Server 2016 and Windows clients. Create Group Policies, implement administrative and security templates, and determine best practices when deploying software packages. Walk away with the experience and tools needed to optimize your enterprise systems and networks, implement administrative and security templates, and determine best practices when deploying software packages. 1 - Introduction to Configuration Management Configuration Management Overview Configuration Management Using Group Policy Group Policy Features Introduced with Later Versions of Windows Using Windows PowerShell in the Configuration Management Process 2 - Using Group Policy Management Tools Local and Domain Policies Using Group Policy Management Console Understanding Group Policy Refresh 3 - Designing a Group Policy Infrastructure Design Stages for a Group Policy Infrastructure Planning your Group Policy Design Designing Your Group Policy Solution Deploying Your Group Policy Solution Managing Your Group Policy Solution 4 - Understanding the Architecture of Group Policy Processing Group Policy Components in AD DS Understanding the Group Policy Deployment Order Modifying Group Policy Processing 5 - Troubleshooting and Backing Up GPOs Using Group Policy Troubleshooting Tools Integration of RSoP Functionality Group Policy Logging Options Backing Up, Restoring, Importing, and Copying GPOs Building Migration Tables 6 - Securing Windows Using Group Policy Exploring the Windows Security Architecture Securing User Accounts Exploring Security Policies Windows Firewall with Advanced Security Implementing Domain Security Security Policy Options for Window Client and Windows Server 7 - Implementing Application Security Using Group Policy Managing UAC Settings Defending Against Malware Using AppLocker to Restrict Software Implementing Windows App Security Settings 8 - Configuring the Desktop Environment with Group Policy Exploring Script Types and Controlling Script Execution Defining the Desktop, Start Menu, and Taskbar Settings Defining the Control Panel Settings Defining the Windows Components Settings Configuring the Printer Management and Pruning Settings Defining the Network Settings Discovering the new Group Policy Settings 9 - Implementing User State Virtualization Configuring Folder Redirection Managing Offline Files Implementing User Experience Virtualization OneDrive for Business 10 - Assigning and Publishing Software Packages Using MSI Packages to Distribute Software Using Group Policy as a Software Deployment Method Deploying Software Setting Up Distribution Points Using the Systems Center Configuration Manager to Distribute Software 11 - Configuration Management with Windows PowerShell Introducing Windows PowerShell Using Windows PowerShell Writing PowerShell Scripts Windows PowerShell Library for Group Policy Windows PowerShell-Based Logon Scripts 12 - Implementing PowerShell Desired State Configuration Introducing Group Policy Preferences Comparing Preferences and Policy Settings Options for Applying Preferences Configure Preference Settings 13 - Configuring Group Policy Preferences Introducing Group Policy Preferences Comparing Preferences and Policy Settings Options for Applying Preferences Configuring Preferences Settings Additional course details: Nexus Humans 50255 Managing Windows Environments with Group Policy training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 50255 Managing Windows Environments with Group Policy course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours Overview Mining data Manipulating data Visualizing and reporting data Applying basic statistical methods Analyzing complex datasets while adhering to governance and quality standards throughout the entire data life cycle CompTIA Data+ is an early-career data analytics certification for professionals tasked with developing and promoting data-driven business decision-making. CompTIA Data+ gives you the confidence to bring data analysis to life. As the importance for data analytics grows, more job roles are required to set context and better communicate vital business intelligence. Collecting, analyzing, and reporting on data can drive priorities and lead business decision-making. 1 - Identifying Basic Concepts of Data Schemas Identify Relational and Non-Relational Databases Understand the Way We Use Tables, Primary Keys, and Normalization 2 - Understanding Different Data Systems Describe Types of Data Processing and Storage Systems Explain How Data Changes 3 - Understanding Types and Characteristics of Data Understand Types of Data Break Down the Field Data Types 4 - Comparing and Contrasting Different Data Structures, Formats, and Markup Languages Differentiate between Structured Data and Unstructured Data Recognize Different File Formats Understand the Different Code Languages Used for Data 5 - Explaining Data Integration and Collection Methods Understand the Processes of Extracting, Transforming, and Loading Data Explain API/Web Scraping and Other Collection Methods Collect and Use Public and Publicly-Available Data Use and Collect Survey Data 6 - Identifying Common Reasons for Cleansing and Profiling Data Learn to Profile Data Address Redundant, Duplicated, and Unnecessary Data Work with Missing Value Address Invalid Data Convert Data to Meet Specifications 7 - Executing Different Data Manipulation Techniques Manipulate Field Data and Create Variables Transpose and Append Data Query Data 8 - Explaining Common Techniques for Data Manipulation and Optimization Use Functions to Manipulate Data Use Common Techniques for Query Optimization 9 - Applying Descriptive Statistical Methods Use Measures of Central Tendency Use Measures of Dispersion Use Frequency and Percentages 10 - Describing Key Analysis Techniques Get Started with Analysis Recognize Types of Analysis 11 - Understanding the Use of Different Statistical Methods Understand the Importance of Statistical Tests Break Down the Hypothesis Test Understand Tests and Methods to Determine Relationships Between Variables 12 - Using the Appropriate Type of Visualization Use Basic Visuals Build Advanced Visuals Build Maps with Geographical Data Use Visuals to Tell a Story 13 - Expressing Business Requirements in a Report Format Consider Audience Needs When Developing a Report Describe Data Source Considerations For Reporting Describe Considerations for Delivering Reports and Dashboards Develop Reports or Dashboards Understand Ways to Sort and Filter Data 14 - Designing Components for Reports and Dashboards Design Elements for Reports and Dashboards Utilize Standard Elements Creating a Narrative and Other Written Elements Understand Deployment Considerations 15 - Understand Deployment Considerations Understand How Updates and Timing Affect Reporting Differentiate Between Types of Reports 16 - Summarizing the Importance of Data Governance Define Data Governance Understand Access Requirements and Policies Understand Security Requirements Understand Entity Relationship Requirements 17 - Applying Quality Control to Data Describe Characteristics, Rules, and Metrics of Data Quality Identify Reasons to Quality Check Data and Methods of Data Validation 18 - Explaining Master Data Management Concepts Explain the Basics of Master Data Management Describe Master Data Management Processes Additional course details: Nexus Humans CompTIA Data Plus (DA0-001) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Data Plus (DA0-001) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner /Team Lead /Power User Enterprise Architect Executive Program/Project Manager Overview This course will prepare you to: Identify the key functional areas of SAP S/4HANA Finance Describe the capabilities of SAP S/4HANA Finance using selected business processes Understand integration aspects between Finance and Management Accounting Understand the concept of SAP FIORI in the context of SAP S/4HANA Finance This course will prepare you to Identify the key functional areas of SAP S/4HANA Finance Describe the capabilities of SAP S/4HANA Finance using selected business processes Understand integration aspects between Finance and Management Accounting Understand the concept of SAP FIORI in the context of SAP S/4HANA Finance Course Outline Positioning of Finance processes in the SAP S/4HANA Finance solution Financial Accounting: General Ledger Accounting Financial Accounting: Accounts Payable Integration Aspects between materials Management and Financial Accounting Management Accounting: Cost Centers Management Accounting: Internal Orders Financial Accounting: Asset Accounting Financial Accounting: Accounts Receivable Brief Overview of the Central Finance Option

Duration 5 Days 30 CPD hours This course is intended for Managers Project managers Project teams Overview Participants gain an overview of the business processes that can be mapped using SAP for Utilities Customer Relationship and Billing ('CR&B'). The most important customer business processes are introduced briefly using examples. The integration of CR&B with standard SAP components is exemplified. Participants gain an overview of the business processes that can be mapped using SAP for Utilities Customer Relationship and Billing ('CR&B').The most important customer business processes are introduced briefly using examples. The integration of CR&B with standard SAP components is exemplified. Overview CR&B application components Integration of CR&B with standard SAP ERP system Integration of CR&B with standard SAP CRM system Execution of the most important business processes Customer information Customer information with IC Web Client Master data Move-in/out handling Device maintenance Meter reading Billing and invoicing Energy data management Intercompany data exchange Contract accounts receivable and payable Additional course details: Nexus Humans IUT110 Business Processes in SAP for Utilities training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the IUT110 Business Processes in SAP for Utilities course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Why Learn Adobe Illustrator Basic to Intermediate Training Course? Course Link With our Illustrator Intermediate Course take your vector graphics to the next level and bring your designs to life with advanced techniques and tools. Gain hands-on skills in creating shapes, patterns, and logos, and learn how to edit images with precision. Duration: 6 hrs. Method: 1-on-1 - Personalized attention Schedule: Schedule by pre-booking a convenient hour of your choice, available from Mon to Sat between 9 am and 7 pm. This course covers fundamental tools and features of Adobe Illustrator, aimed at beginners, to enable them to create and edit vector graphics efficiently and effectively. Adobe Illustrator is the industry-leading vector graphic software for working with vector graphics, providing a comprehensive set of tools for producing exceptional graphics for various media, including print, video, web, and mobile devices. Course Title: Adobe Illustrator  Course Outline: Mastering Advanced Drawing Techniques  In-Depth Curvature Tool Mastery Advanced Pen Tool Usage: Drawing Complex Paths Understanding Path, Anchor Points, and Handles Precision Editing with Direct Selection Tool Slicing and Dividing Paths using Scissors and Knife Tools Exploring Advanced Stroke and Path Options  Custom Width Profiles with the Width Tool Diverse Brushes Exploration in Brush Library Creating Scattered Objects with Scatter Brushes Applying Patterns along Paths with Pattern Brushes Crafting Custom Pattern Brushes Understanding Graphic Styles  Efficient Usage of Graphic Style Libraries Creating, Deleting, and Saving Graphic Styles with Graphic Style Panel Leveraging the Power of Graphic Styles Mastering Pattern Manipulation Techniques  Creating and Editing Patterns using Pattern Mode Modifying Pattern Elements with Precision Adjusting Spacing and Resizing Patterns using the Tile Tool Rectifying Background Errors with Overlap Options Saving and Exporting Custom Patterns Exploring Advanced Gradient Options  Gradient Styles Exploration Fine-Tuning Gradients with the Gradient Annotator Creating Free Transform Gradient Points and Lines Applying Single Gradient across Multiple Objects Gradient and Transparency Integration Creative Applications and Practical Projects  Applying Advanced Techniques to Real-World Projects Creative Problem-Solving Strategies Q&A Session and Feedback Gathering Note: Each section includes practical exercises and hands-on projects to reinforce learning. The course emphasizes practical application, ensuring participants leave with tangible skills and a deep understanding of advanced Adobe Illustrator concepts. Q: What will I learn in the London Design Training Course in Adobe Illustrator? A: In this course, you'll learn essential techniques for creating and editing vector graphics using Adobe Illustrator. The training covers drawing tools, shapes, layers, effects, styles, logo design, Image Trace, Live Paint, and integration into your design workflow. Q: What can I expect to achieve after completing the Illustrator training course? A: By the end of the course, you'll be proficient in Illustrator tools, create graphics for print, web, and mobile, design logos with special effects, and manipulate images. You'll receive an accredited Illustrator training certification and post-course support. Q: Is any prior knowledge of Illustrator required to attend the course? A: No, the course is designed for beginners, and no prior knowledge of Illustrator is necessary. Q: Which version of Illustrator will the training be based on? A: The training is primarily based on Illustrator 2023, but the techniques apply to recent releases. Q: Can I attend the course on either a Windows or Mac computer? A: Yes, Illustrator works identically on both Windows and Mac. Our training centers offer both platforms for your convenience.

To understand psychopathology, one must learn a foreign language, lend an ear as it were to a language that is complex and symbolic. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Character- between Prof. Ernesto Spinelli and Prof. Robert Romanyshyn “I begin with the term psychopathology to emphasize that the word is about the logos—the thinking/speaking—about the sufferings of the psyche. To understand psychopathology, one must learn a foreign language, lend an ear as it were to a language that is complex, symptomatic, symbolic, and embodied. As complex, psychopathology reveals and conceals the sufferings of psyche. As symptomatic, psychopathology reminds one of things too important to forget but which are forgotten because they are too painful to remember. As symbolic, psychopathology is neither about facts nor ideas but about images, alchemical vessels that not only hold and contain psyche’s sufferings, but also cooks them. As embodied, psyche’s sufferings are inscribed in the flesh, etched as lines of character. To practice psychotherapy as an existential therapist situates therapist and patient in a dialogical field that is complex, symptomatic, symbolic, and embodied as a gestural field between them.” Prof. Robert Romanyshyn. Prof. Robert D. Romanyshyn, an Affiliate Member of The Inter-Regional Society of Jungian Analysts, a Fellow of the Dallas Institute of Humanities and Culture, and a Professor Emeritus of Clinical Psychology at Pacifica Graduate Institute, was recently awarded the Distinguished Lifetime Contributions to Humanistic Psychology Award from the Society for Humanistic Psychology APA Division 32. He has published eight books and numerous articles in psychology, philosophy, education, and literary journals. He is also a published poet and has written a one-act play about Frankenstein. In 2009 he created a multi-media DVD entitled Antarctica: Inner journeys in the Outer World, which offers a psychological reflection on the melting polar ice. In addition to online seminars and interviews, he has given lectures and workshops at universities and professional societies in the U.S., Europe, Australia, South Africa, Canada, and New Zealand. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 3 May from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Administrator IT support personnel Helpdesk support staff The secondary audience for this course is as follows: Network Engineering Staff Overview Upon completing this course, the learner can meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) system and its environment Configure CUCM to support IP Phones Configure Cisco Unified Communications Manager and IM&Presence to support Cisco Jabber soft client. Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Demonstrate the use of Self Care Portal functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Define the capabilities of and demonstrate the Bulk Administration Tool Define the SMART Licensing model for Cisco Unified Communications Demonstrate the use of the Unified Reporting tool Demonstrate the use of the Dialed Number Analyzer Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system Describe the components that are required for user call processing by Cisco Unity Connection Implement the various features and options that are available to users in Cisco Unity Connection Explore Cisco Unity Connection version features and functions Use the various applications, tools, and reports that are available in Cisco Unity Connection Administering Collaboration Environments (CLACE) is an instructor-led course presented by Skyline-ATS to system administrators and customers involved with the Cisco Unified Communications Manager and Cisco Unity Connection product's day-to-day operation. The CLACE course is the replacement for the CMA / UCA courses. CLACE is a lab-intensive course. The primary focus is learning by performing the configuration tasks. The amount of theory is limited to allow more time for discovery exercises. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan, and implementing Features. The course also covers Jabber administration and Cisco Unity Connection administration features, options, and configuration settings. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the CUCM and CUC software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x of the applications. The concepts and the lab tasks are the same for most of the software versions. Define Collaboration Technology and Benefits Define Collaboration Benefits Describe On-Premise, Cloud, and Hybrid Deployments Describe On-Premise Collaboration Deployments Describe Cisco's Collaboration Endpoints Describe Cisco Collaboration On-Premise Edge Solutions Describe Cisco's Collaboration On-Premise Conferencing Solutions Describe Cisco Cloud Services Administering Initial Parameters for Cisco Unified Communications Manager Understand the On-Premise Collaboration Deployment Models Describe The Cisco Unified CM Cluster Services Define Network requirements for Collaboration Define Network Services for Collaboration Navigate Cisco Unified CM Discovery 1: Configure Cisco Unified Communications Manager Initial Parameters Explore Cisco Unified CM Groups Discovery 2: Configure the Cisco UCM Core Systems Settings Exploring Endpoints and the Registration Process Identify Cisco Endpoint Solutions Explore the Boot up Process of an Endpoint Describe Power Over Ethernet Discovery 3: Configure an Access Switch for an Endpoint Describe IP Network Settings Discovery 4: Deploy an IP Phone Through Auto and Manual Registration Discovery 5: Administer Endpoints in Cisco Unified Communications Manager Managing Users in Cisco Unified Communications Manager Analyze Cisco UCM Users Types and Settings Describe Methods for Authenticating Cisco UCM Users Discovery 6: Create Local User Accounts Discovery 7: Adding Users in Cisco Unified Communications Manager Describing a Basic Dial Plan Describe the Concepts of a Dial Plan and Call Routing Describe Elements of Call Routing Explore Digit Manipulation and Translation Patterns Discovery 8: Create a Basic Dial Plan Describing Class of Service Explore the Concepts of Class of Control Discovery 9: Explore Partitions and Calling Search Spaces Discovery 10: Explore Private Line Automatic Ringdown (PLAR) Enabling Endpoints and Features Configure a Cisco Jabber Endpoint in Cisco UCM Discovery 11: Implementing Common Endpoint Features (Configuring Hunt Groups and Call Coverage) Explore Mobility Discovery 12: Implement Mobility Implementing Media Resources in Cisco Unified Communications Manager Media Resource Overview Media Resource Selection and Access Control Audio and Video Conference Bridge Devices Audio and Video Conference Bridge Integration Options Discovery 13: Configuring Media Resources Reporting and Maintenance Explore the Troubleshooting Process Describe Reporting and Maintenance Tools Describe the Cisco Real-Time Monitoring Tool Discovery 14: Use Reporting and maintenance Tools Describing Cisco Instant Messaging and Presence Describe Cisco IM and Presence Features and Architecture Clustering Describe Cisco IM and Presence Components and Communication Flows Enabling Jabber Cisco Jabber Deployment Modes Discovery 15: Deploy an On-Premise Cisco Jabber Client for Windows Configure Unity Connection Integration Overview of Cisco Unity Connection Integration SIP Integration Typical Integration Mistakes Integration Considerations Discovery 16: Configure the integration between Cisco Unity Connection and Cisco UCM Discovery 17: Configure Voicemail Users Configuring Cisco Unity Connection Call Handlers Call handler Overview System Call Handler Caller Input Operator Call Handler Goodbye Call Handler Directory Handler Interview Handler Troubleshooting Cisco Unity Connection Overview of Cisco Unity Connection Troubleshooting Options Integration Troubleshooting Tools Cisco Real-Time Monitoring Tool Discovery 18: Troubleshoot Cisco Unity Connection Additional course details: Nexus Humans Cisco Administering Collaboration Environments (CLACE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Administering Collaboration Environments (CLACE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Workspace ONE administrators, account managers, solutions architects, solutions engineers, sales engineers, technical support engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Summarize the basic troubleshooting methodologies Outline common troubleshooting techniques in the Workspace ONE UEM console Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console Summarize common troubleshooting strategies for Workspace ONE UEM managed devices Outline common application management troubleshooting techniques in the Workspace ONE UEM console Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console Explain common troubleshooting approaches for the VMware Unified Access Gateway™ platform and individual edge services Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist™ In this two-day course, you learn to investigate, analyze, and determine issues that might occur with all the different components of VMware Workspace ONE© UEM. Troubleshooting is the backbone of service maintenance and management. To effectively troubleshoot product issues, administrators must understand how product services communicate and function. This in turn helps optimize service and software health management. Course Introduction Introductions and course logistics Course objectives Fundamentals of Troubleshooting Workspace ONE UEM Outline software troubleshooting logic and support methods Summarize the main process flows for the Workspace ONE UEM components Explain the importance of Workspace ONE UEM process flows for troubleshooting Identify different Workspace ONE UEM log files Workspace ONE UEM Console Troubleshooting Outline the best practices for troubleshooting Workspace ONE UEM console issues Identify common group management and assignment-related issues Outline common issues for Workspace ONE UEM console roles and system settings Understand how analytic events can be used to identity platform errors Summarize the steps for collecting and analyzing Workspace ONE UEM console logs Integration Troubleshooting Outline the common enterprise integrations in Workspace ONE UEM Outline common troubleshooting techniques for the VMware AirWatch© Cloud Connector? Troubleshoot issues related to Directory Services integration Identify directory user and groups synchronization issues Troubleshoot issues related to certificate authority integration Explain VMware Workspace ONE© Access? integration and VMware Workspace ONE© Intelligent Hub troubleshooting techniques Endpoint Troubleshooting Compare the endpoint connection topologies in Workspace ONE UEM Outline useful tools and resources for endpoint troubleshooting Summarize the best practices for device enrollment troubleshooting Explain device connectivity troubleshooting techniques Understand how to identify and resolve profile-related issues Identify common compliance policy issues and potential root causes Applications Troubleshooting Explain the different scoping questions for troubleshooting applications Review application management configurations Summarize the general tools and resources for application troubleshooting Describe the general logic of troubleshooting public applications Understand internal application issues and potential causes Explain purchased application troubleshooting techniques Unified Access Gateway And Edge Services Troubleshooting Review Unified Access Gateway architecture and edge service workflows Understand Unified Access Gateway general configurations Explain how to utilize Unified Access Gateway related troubleshooting tools and resources Identify and resolve common issues for Content Gateway on Unified Access Gateway Summarize troubleshooting techniques for VMware Workspace ONE© Tunnel? on Unified Access Gateway Email Troubleshooting Review different email architecture and workflows Summarize common errors associated with email profiles Identify tools and resources for email troubleshooting Discuss troubleshooting techniques for VMware AirWatch© Secure Email Gateway? on Unified Access Gateway Outline PowerShell integration issues and techniques to address them Additional Troubleshooting Tools Describe how the Self-Service Portal helps administrators and empowers end-users to resolve issues Understand how Workspace ONE Assist can help endpoint troubleshooting