1388 Institute of Leadership & Management (ILM) courses

Level 3 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Learn how to create the wedding of your client's dreams and make their big day truly special, with the Wedding Management Diploma Level 4 course. This best-selling course is designed to teach students step-by-step how to plan and oversee a wedding event from start to finish, with an in-depth introduction to the role of a wedding and social events manager. In this wedding management course, you will develop the practical skills and knowledge to plan weddings professionally, from the theme to the budget, venue, invitation and dress code. You will also learn about wedding etiquette and codes of practice, learning through practical case studies. On successful completion, you will have the fundamental skills and knowledge to set up your own wedding planner business. Learning Objectives Familiarise with the role, responsibilities and characteristics of a wedding manager Gain a solid understanding of wedding etiquette; from dress code to invitations Learn how to successfully plan a wedding on a shoestring budget Understand the fundamental rules for dressing a bridal party Broaden your understanding of the structure of wedding receptions and parties Learn about the dos and don'ts of wedding gift-giving Get started on setting up a wedding planning business, with essential marketing tips Who is this Course for? This introductory Wedding Management course is ideal for those who are looking to become wedding planners and those who require help in planning their big day. In this course, you will find practical knowledge in all areas of wedding planning, and there are no entry requirements to enrol. Professionals who work in events management will also find the essential training in this course helpful, especially if you are considering starting your own business and want to specialise in wedding events management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. A good understanding of the English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path Wedding management course will help learners to kickstart the following related careers: Activities & Events Planner Events & Weddings Executive Wedding Coordinator Special Events Planner Weddings & Events Supervisor Wedding & Social Events Manager Course Curriculum Module 01: Wedding Planner Module 01: Wedding Planner 01:18:00 Assessment Module 01 Module 01 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Module 02: Planning for The Big Day Module 02: Planning for The Big Day 01:24:00 Assessment Module 02 Module 02 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Module 03: Dressing the Wedding Party Part -1 Module 03: Dressing the Wedding Party Part -1 02:15:00 Assessment Module 03 Module 03 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Module 04: Dressing the Wedding Party Part - 2 Module 04: Dressing the Wedding Party Part - 2 01:27:00 Assessment Module 04 Module 04 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Module 05: The Reception, Party, and Gifts Module 05: The Reception, Party, and Gifts 01:33:00 Assessment Module 05 Module 05 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Module 06: Final Budget Module 06: Final Budget 00:42:00 Assessment Module 06 Module 06 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Module 07: Marketing Your Wedding Planner Business Module 07: Marketing Your Wedding Planner Business 01:45:00 Assessment Module 07 Module 07 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Order Your Certificate

Are you someone who is aiming to become part of the executive management team? Do you want to learn how become an executive manager? Do you want to know what your next step to becoming on top of the team? If these are concerns, then this diploma will surely answer your questions! Description: The Diploma in Management is intended to build the business abilities and initiative capacities of directors who lead key divisions of their organizations and try to be among top authority in their associations. This course will teach you the essentials of management to make you a skilled member or leader in management. It outlines a strategy to get used to, consolidating addresses, gathering discourse, contextual investigation, pretending, grounds organizing openings and a methodology re-enactment to give real life situations and knowledge that will give you chances to apply what you learned. Furthermore, this diploma course will help you improve your leadership capacities by helping you to think faster and all the more inventively about current focused techniques and arrangements. You will also develop comprehension of authoritative elements to enhance the outline and usage of new activities and stay away from dangerous arguments. To be able to put your insight and abilities under serious scrutiny in a custom system recreation that consolidates program content, manageability issues, and cooperation. Lastly, this course is intended for you to learn and give the students an opportunity to investigate issues on business and social limits and engage in social exercises that will be helpful to become an effective executive. Who is the course for? Professionals or employees aiming to become part of the executive board in their companies Businessmen and anyone who wants to learn about executive management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Management is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Business Analyst and Strategist Business Consultant Business Development Specialist Business Reporter Business Statistician Economist Sales Specialist Supervisors And much more! Fundamentals of Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Mock Exam Mock Exam- Diploma in Management 00:20:00 Final Exam Final Exam- Diploma in Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique International Law course might help you get there! Expand your expertise with high-quality training - study the International Law course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the International Law online training course. This Diploma in International Law course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The International Law course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the International Law course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this International Law course. This International Law training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This International Law Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the International Law course: Module 01: Basics Module 02: Sources Module 03: International Law and Municipal Act Module 04: Global Organisations Module 05: Human Rights Module 06: Private International Law Module 07: Global Criminal Law Module 08: Act of Treaties Module 09: Territory and Jurisdiction Module 10: Act of the Sea Module 11: Global Commercial Law Module 12: Global Environmental Law Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in International Law at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in International Law at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in International Law at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

This Diploma in Information Management course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Information Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Information Management course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. careers. The course will teach you everything you need to know to advance in your chosen field. Enrol in this course to add these incredible new skills to your resume and increase your employability. Why Prefer this Information Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this Information Management course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Information Management program in your own time, at your own pace Each of our students gets full tutor support on weekdays *** Course Curriculum *** Here is the curriculum breakdown of the information management course: Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Information Management course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - £89 inside the UK £99 (including postal fees) for international delivery Certificate Accredited by CPD Upon finishing the Information Management course, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Career path Anyone with a good grasp of information management is guaranteed to succeed in the IT sectors. You can aim your professional career towards: Application Analyst Business Analyst Cyber Security Analyst Computer Support Specialists Data Analyst/Scientist Database Administrator Financial Analyst IT Manager/ Consultant IT Technical Support Officer Systems Analyst

Overview 'Diploma in Change Management,' a course meticulously designed to equip learners with the knowledge and strategies vital for navigating the dynamic landscapes of organisational change. This program delves into the intricacies of change, its cyclical nature, and human responses, offering profound insights into managing resistance, adapting effectively, and maintaining equilibrium in the face of transformation. Learning Outcomes: Understand the concept of change and its various stages in the change cycle. Explore the human reaction to change and develop strategies for managing and mitigating resistance. Learn techniques for adapting to change effectively and maintaining a positive attitude during transitions. Acquire strategies for dealing with anger in the context of change management. Develop skills for managing stress and promoting resilience while implementing organizational changes. Why buy this Diploma in Change Management? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Diploma in Change Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to lead change initiatives in their organisations. Managers seeking to improve their team's adaptability to change. Human resources professionals responsible for overseeing change processes. Consultants aiming to guide businesses through transitions. Graduates looking to specialise in change management. Prerequisites This Diploma in Change Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Change Manager: £40,000 - £60,000 Per Annum Organisational Development Consultant: £35,000 - £55,000 Per Annum Human Resources Manager: £30,000 - £50,000 Per Annum Project Manager: £32,000 - £70,000 Per Annum Business Analyst: £35,000 - £65,000 Per Annum Operations Manager: £28,000 - £60,000 Per Annum Course Curriculum Diploma in Change Management Course Overview 00:05:00 What is Change? 00:10:00 The Change Cycle 00:05:00 The Human Reaction to Change 00:05:00 The Pace of Change 00:10:00 The Four Room Apartment 00:05:00 Dealing with Resistance 00:05:00 Adapting to Change 00:10:00 Strategies for Dealing with Anger 00:10:00 Managing Stress 00:15:00 Mock Exam Mock Exam - Diploma in Change Management 00:20:00 Final Exam Final Exam - Diploma in Change Management 00:20:00

Embark on a transformative journey with the 'Level 5 Diploma in Leadership and Management for Adult Care,' designed to sculpt the next generation of influential leaders and astute managers in the adult care sector. This comprehensive course, meticulously crafted, offers an in-depth exploration of both theoretical and practical aspects of leadership and management. Through its 24 diverse modules, learners will delve into the realms of management theories, high-performance team building, and effective communication skills. The course not only covers the foundational elements like understanding management principles and leadership theories but also ventures into specialised areas such as talent management, succession planning, and the intricacies of dealing with office politics. Additionally, it addresses the critical skills of time and stress management, crucial for thriving in fast-paced professional environments. The curriculum's unique blend of modules like 'Safeguarding in Adult Care' and 'Overcoming Barriers in Adult Care Settings' tailors specifically to the adult care industry, ensuring that graduates emerge as well-rounded, industry-ready professionals. Learning Outcomes Acquire a thorough understanding of both classical and contemporary leadership theories and their application in adult care settings. Develop the ability to build and sustain high-performing teams, along with mastering motivational strategies for employees. Gain proficiency in essential organisational skills, including managing change, negotiating effectively, and mastering time management. Enhance emotional intelligence and conflict management skills, pivotal for navigating complex interpersonal dynamics in a professional setting. Learn to strategically manage risks and uphold corporate responsibility and ethics in adult care leadership Why choose this Level 5 Diploma in Leadership and Management for Adult Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Level 5 Diploma in Leadership and Management for Adult Care course for? Individuals aiming to ascend to leadership positions in the adult care sector. Managers seeking to enhance their leadership capabilities and organisational effectiveness. Professionals in adult care who wish to refine their skills in managing teams and conflict. Aspiring leaders focused on developing robust communication and negotiation skills. Career-changers looking to enter the adult care industry with a solid foundation in management and leadership. Career path Care Home Manager: £30,000 - £45,000 Adult Care Services Coordinator: £25,000 - £35,000 Healthcare Administrator: £20,000 - £30,000 Senior Care Supervisor: £22,000 - £32,000 Clinical Services Manager: £35,000 - £50,000 Policy Advisor in Adult Care: £28,000 - £40,000 Prerequisites This Level 5 Diploma in Leadership and Management for Adult Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 5 Diploma in Leadership and Management for Adult Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 02: Supporting Education in Adult Care Supporting Education in Adult Care 00:13:00 Module 03: Safeguarding in Adult Care Safeguarding in Adult Care 00:07:00 Module 04: Overcoming Barriers in Adult Care Settings Overcoming Barriers in Adult Care Settings 00:11:00 Module 05: Leadership Theories Leadership Theories 00:27:00 Module 06: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 07 High Performance Teams High Performance Teams 00:34:00 Module 08: Motivating Employees Motivating Employees 00:28:00 Module 09: Organisational Skills Organisational Skills 00:28:00 Module 10: Talent Management Talent Management 00:39:00 Module 11: Succession Planning Succession Planning 00:26:00 Module 12: Business Process Management Business Process Management 00:30:00 Module 13: Communication Skills Communication Skills 00:29:00 Module 14: Negotiation Techniques Negotiation Techniques 00:17:00 Module 15 Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 16: Managing Change Managing Change 00:24:00 Module 17: Time Management Time Management 00:39:00 Module 18: Stress Management Stress Management 00:17:00 Module 19: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 20: Managing Conflict Managing Conflict 00:24:00 Module 21: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 22: Risk Management Risk Management 00:37:00 Module 23: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 24:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00 Assignment Assignment - Level 5 Diploma in Leadership and Management for Adult Care 00:00:00

The Level 7 Advanced Diploma in Strategic People Management course offers comprehensive training in human resources and people management. Covering modules on HR introduction, employee recruitment and selection, training and development, performance appraisal, employee relations, motivation and counselling, workplace health and safety, employee termination, employer records and statistics, and essential UK employment law. Learning Outcomes: Develop a strong understanding of human resources management principles and practices. Acquire skills in employee recruitment and selection, identifying the right candidates for various roles. Learn techniques for employee training and development to enhance their skills and productivity. Understand the significance of performance appraisal management in evaluating employee performance. Gain insights into promoting positive employee relations, motivation, and counseling in the workplace. Learn strategies for ensuring workplace health and safety and safeguarding employee well-being. Familiarize yourself with the employee termination process, adhering to legal and ethical considerations. Understand the importance of employer records and statistics in effective people management. Acquire essential knowledge of UK employment law, including regulations and compliance requirements. Why buy this Level 7 Advanced Diploma in Strategic People Management? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this course for? Individuals aspiring to embark on a career in human resources. Managers seeking to enhance their team-leading capabilities. Business owners aiming to streamline their HR processes. Graduates desiring a foundational understanding of people management. HR professionals looking to update their knowledge with current UK legal standards. Career path HR Assistant: £18,000 - £25,000 Annually Recruitment Consultant: £22,000 - £30,000 Annually Training and Development Officer: £24,000 - £35,000 Annually HR Manager: £35,000 - £50,000 Annually Employee Relations Advisor: £28,000 - £40,000 Annually Health and Safety Coordinator: £22,000 - £30,000 Annually Prerequisites This Level 7 Advanced Diploma in Strategic People Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: People Management Strategies People Management Strategies 00:16:00 Module 02: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 03: Organisational Structures Organisational Structures 00:19:00 Module 04: Essential UK Employment Law Essential UK Employment Law 00:30:00 Module 05: Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:35:00 Module 06: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 07: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 08: Employee Relations Employee Relations 00:19:00 Module 09: Motivation and Counselling Motivation and Counselling 00:22:00 Module 10: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 11: Employee Termination Employee Termination 00:18:00 Module 12: Employer Records and Statistics Employer Records and Statistics 00:17:00 Assignment Assignment - Level 7 Advanced Diploma in Strategic People Management 00:00:00

Delve into the world of library and information science with this thoughtfully designed course. Whether you are looking to start a career in library management or enhance your knowledge, this course provides the necessary insights into the core principles and practices that define the sector. From understanding information management systems to exploring the role of libraries in the digital age, this course is a comprehensive introduction to the field. Throughout your learning journey, you will gain a deeper understanding of how libraries function in modern society and the growing importance of information management. You will explore various aspects, such as cataloguing, archiving, digital resource management, and the evolving role of libraries in education and community engagement. This course aims to provide a strong foundation, enabling learners to better understand and contribute to the ever-expanding realm of library and information science, all in an entirely online format designed to fit into your lifestyle. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Library and Information Science Module 02: Information Science A Service Perspective Module 03: Information Professionals on the Job Module 04: Information Policy Module 05: Information Organisation Module 06: The Data Librarian Module 07: Human Resources Functions in the Library Module 08: Digital and Virtual Libraries Module 09: Library Legislation Learning Outcomes Analyse information policies for effective library operations. Apply human resource functions in a library context. Navigate digital and virtual libraries proficiently. Demonstrate expertise in information organisation techniques. Acquire skills relevant to the role of a data librarian. Interpret and comply with library legislation and regulations. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work in library and information science. Students seeking a foundational understanding of information management. Professionals in related fields looking to expand their expertise. Graduates aiming for a career in digital and virtual libraries. Those interested in the legal aspects of library operations. Data enthusiasts aspiring to become proficient data librarians. Individuals keen on contributing to effective information policy. Human resource professionals exploring opportunities in library settings. Career path Library Information Officer Digital Librarian Data Management Specialist Information Policy Analyst Virtual Library Coordinator Human Resources Assistant in a Library Setting Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Conflict is inevitable, but chaos isn’t. This Level 2 Conflict Management Course is your stepping stone to understanding what truly drives disputes and how to disarm them with confidence and professionalism. Whether you're in customer service, education, hospitality, or any public-facing role, this course equips you with the right mindset and communication strategies to keep interactions calm and constructive—even when tempers flare. From learning how to spot the early signs of conflict to knowing when to escalate and when to de-escalate, every module offers well-structured insights designed to help you respond with clarity, not confusion. Sharpen your ability to handle tense conversations with poise, maintain dignity under pressure, and navigate workplace disagreements with tact. If you work with people (and let’s be honest, who doesn’t?), this course offers a timely and effective way to stay cool when situations heat up. Ask ChatGPT Why People Love And Enrol in The Course From One Education Eligibility for an CPD accredited certificate on successful completion of the course QLS Endorsed Certificate is available for the title: Dealing with Conflict at Work Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Key Features CPD Accredited Quality License Endorsed This masterclass Dealing With Conflict Management At Work online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Dealing With Conflict Management At Work is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Dealing with Conflict at Work course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our today and take control of your career! Course Curriculum of Dealing With Conflict Management At Work: Here is a curriculum breakdown of the course: ***Dealing with Conflict at Work*** Unit 01: Introduction Welcome to the Course What are Conflict and Conflict Management? Unit 02: Understand the Keys to Conflict Management The Rational and Irrational Sources of Conflict The Effects of Respect on Conflict How to Use Respect to Help Resolve Conflict Unit 03: How Misunderstandings Arise and the Solution How Communication Works How we listen: The Four Listening Levels How to Listen Well Unit 04: Personality Types in Conflict Management How Personality Types Conflict How Specific Personalities Clash at Work How to Avoid Personality Clash Unit 05: Escalation of Conflict Resistance: It's Not Conflict yet. The Onion Model of Resistance The Signs of Escalation Unit 06: De-escalating Conflict The Strategies for Handling Conflict De-escalation Process The Thomas-Kilmann Model The Five Thomas-Kilmann Modes Getting Help from a Third Party How to Recover from a Broken (Professional) Relationship Unit 07: Closing Section of Conflict Management Good Conflict and Bad Conflict The Secret to Avoiding Conflict Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Dealing with Conflict Management at Work training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. If you are also interested in Level 2 Award in Conflict Management (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF) - Level 3 Deliverer of Conflict Management Course, then our course will be a great help to understand the topics from the ground. Study the course today and increase your professional skillset from the comfort of your home! Requirements No formal qualification is required Career path Operations Manager Tutor - SIA Security HR and Office Manager Customer Support Specialist Health And Safety Officer Certificates Certificate of completion Digital certificate - £9 After successfully completing this course, you will qualify for the CPD-certified certificate from One Education. PDF Certificate: £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25