8562 Insights courses

Discover the essential skills and strategies for launching and managing a successful business venture with our comprehensive Entrepreneurship and Business Start-Up Essentials course. From idea generation to sustainability, master market analysis, financial planning, legalities, sales, marketing, team building, and more. Get ready to embark on your entrepreneurial journey with confidence!

This offering is for an initial session exploring your enneagram map report , which is included. The test I use is from Aephoria, and it will give you your tritype (your strategies for thinking, feeling and doing) as well as your instinctual variant, which is helpful information about where you tend to focus your attention. Once you have your map, we will unpack the information together, and if you wish, go on to explore it over a series of sessions, using creative tools and practices to find its meaning and wisdom for you in your life.

This offering is for an initial session exploring your enneagram map report , which is included. The test I use is from Aephoria, and it will give you your tritype (your strategies for thinking, feeling and doing) as well as your instinctual variant, which is helpful information about where you tend to focus your attention. Once you have your map, we will unpack the information together, and if you wish, go on to explore it over a series of sessions, using creative tools and practices to find its meaning and wisdom for you in your life.

Hydrogen sulphide (H₂S) might not ring alarm bells at first, but this gas is no joke. Known for its pungent “rotten egg” smell, H₂S is both toxic and flammable—making awareness of it absolutely vital in industries like oil and gas, wastewater, mining, and chemical production. This course is tailored for individuals working in or around environments where hydrogen sulphide may be present, offering the essential safety knowledge to recognise hazards, respond swiftly, and reduce risks effectively. You’ll gain a solid understanding of how hydrogen sulphide behaves, where it’s typically found, and what to do when exposure becomes a threat. From warning systems to emergency actions, every key topic is covered in a clear, accessible way—no fluff, just the facts you need. Whether you're new to this or brushing up your knowledge, this course provides the confidence to navigate H₂S environments with the caution and awareness they demand. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to H2S Awareness Module 02 : Hazards Associated with H2S Module 03 : Detection and Monitoring of H2S Module 04 : Safety Measures Module 05 : Emergency Response Learning Outcomes: Identify the characteristics of H2S and its risks. Recognize potential hazards associated with H2S exposure. Demonstrate proficiency in H2S detection and monitoring. Implement safety measures to prevent H2S incidents. Respond effectively to H2S-related emergencies. Safeguard yourself and others in hazardous environments. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Oil and gas industry workers Chemical plant employees Construction site personnel Environmental safety professionals Emergency responders Anyone working in H2S-prone areas Entry-level safety personnel Health and safety enthusiasts Career path Health and Safety Officer Environmental Compliance Specialist Emergency Response Coordinator Process Operator Chemical Plant Operator Industrial Safety Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Unearth the past from the comfort of your home with our Archaeology Online Diploma Course — your gateway to exploring ancient civilisations, long-lost artefacts, and the silent stories buried beneath centuries of soil. Designed for the curious mind, this engaging online course walks you through the foundations of archaeological theory, historical timelines, excavation methodologies (in theory only, no mud required), and how to piece together the puzzle of human history using evidence left behind. Whether you're a history enthusiast, an aspiring researcher, or just someone with an eye for mystery and a soft spot for ancient ruins, this course is structured to suit all backgrounds. With easily digestible modules, insightful content, and flexible learning, it’s the ideal way to feed your fascination for the past — without dusting off a single stone. Study at your own pace and let your imagination dig a little deeper into the secrets of human civilisation. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Call Centre Module 02 : Traits of a Call Centre Agent Module 03 : Agent and Customer Relationship Module 04 : Telephone Etiquettes Module 05 : Communication Skills Module 06 : Scripts and Negotiation Techniques Module 07 : Managing Difficult Customers Module 08 : Call Centre Metrics and Benchmarking Module 09 : Call Centre Technology and Trends Learning Outcomes: Enhance your customer service abilities. Develop strong communication skills. Handle difficult customers with confidence. Understand call centre metrics and benchmarks. Stay updated with industry technology and trends. Acquire negotiation techniques for successful interactions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Call Centre Agents Customer Service Representatives Entry-level Sales and Marketing Professionals Individuals looking to improve their communication skills Recent graduates seeking a career in customer service Anyone interested in the call centre industry Career path Call Centre Agent Customer Service Representative Telemarketing Executive Sales Support Specialist Complaints Handler Customer Relations Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Understanding Asperger's Syndrome can be an eye-opening experience, offering insight into the lives of individuals with this condition. This course dives deep into the characteristics and challenges of Asperger's Syndrome, focusing on how it affects social interactions, communication, and behaviour. By exploring the cognitive patterns and sensory sensitivities unique to those with Asperger's, participants will gain a solid foundation for understanding how these traits manifest in everyday life. It's about seeing the world from a different perspective and learning how to respond with empathy and knowledge. The course provides essential guidance for anyone looking to better understand Asperger's Syndrome, whether you're a teacher, parent, caregiver, or just someone seeking to broaden your knowledge. It offers valuable information on effective strategies for communication, behaviour management, and providing support, all while considering the emotional well-being of individuals on the autism spectrum. By the end of this course, you'll feel equipped to navigate interactions with individuals who have Asperger's in a thoughtful and supportive manner. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Aspergers Syndrome Module 02: Characteristics of Asperger Syndrome Module 03: Effects of Asperger's Syndrome Module 04: Treatment of Asperger's Syndrome Module 05: Managing Sensory Sensitivities and Overloads Module 06: Supporting Individuals with Asperger's Syndrome Learning Outcomes: Analyse Asperger's characteristics for effective identification and understanding. Evaluate the impact of Asperger's Syndrome on individuals and their surroundings. Implement evidence-based treatment approaches to enhance the quality of life. Devise strategies for managing sensory sensitivities and overloads. Offer meaningful support, fostering inclusivity in various environments. Apply acquired knowledge to make a positive impact on individuals with Asperger's. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Educators and School Staff Healthcare Professionals Social Workers Family Members Mental Health Advocates Counsellors Community Support Workers Individuals Seeking In-Depth Understanding Career path Special Education Teacher Autism Support Worker Counsellor Clinical Psychologist Speech and Language Therapist Occupational Therapist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Managing accounts receivable isn't just about chasing invoices—it’s about mastering the flow of cash with the finesse of a financial conductor. This course takes you through the art and strategy behind credit control, client invoicing, and debt recovery without ever sounding like a textbook. Whether you’re polishing up your knowledge or stepping into the finance game with a keen eye, we’ve built this for the sharp-minded professional who knows every penny delayed is more than just a minor inconvenience. Expect a clear, structured approach to understanding how receivables shape business health and how to keep them in check. Learn how to minimise overdue payments, improve cash flow forecasting, and create smoother client transactions—without feeling like you’re lost in spreadsheets. If you're after savvy financial control without the fluff, this course is your ledger-friendly companion. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Accounts Receivable Management Module 02 : Credit Policies and Procedures Module 03 : Billing and Invoicing Module 04 : Receivables Collection Strategies Module 05 : Cash Application and Reconciliation Module 06 : Accounts Receivable Technologies and Trends Learning Outcomes: Analyse and implement efficient credit policies. Streamline billing and invoicing procedures. Develop effective receivables collection strategies. Master the art of cash application and reconciliation. Stay updated with the latest Accounts Receivable technologies and trends. Enhance your financial management skills for a competitive edge. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance professionals Business owners and managers Accountants Financial analysts Administrative professionals Anyone interested in financial management Graduates seeking to enhance their financial knowledge Those looking to advance their career in finance Career path Credit Manager Financial Analyst Accounts Receivable Specialist Finance Manager Business Owner Accounting Clerk Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Schizophrenia is a complex and often misunderstood mental health condition that affects how an individual perceives the world. With this Awareness and Understanding of Schizophrenia course, you'll delve into the key aspects of the disorder, from its symptoms to the impact it has on daily life. This course is ideal for anyone seeking to understand the nuances of schizophrenia, whether for personal knowledge or in a professional context. It's a critical topic for those working in healthcare, social care, or any field that involves interaction with individuals experiencing mental health challenges. Throughout this course, you'll explore the different types of schizophrenia, the challenges individuals face, and the importance of early intervention. You’ll gain insight into effective communication strategies and how to offer support. As you progress, you’ll learn how schizophrenia can be managed and the importance of mental health awareness in reducing stigma. By the end of the course, you’ll have a solid understanding of the condition and be better equipped to approach individuals with empathy, support, and knowledge. This is your chance to make a meaningful impact on the lives of those affected by schizophrenia. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Schizophrenia Module 02 : Symptoms of Schizophrenia Module 03 : Causes of Schizophrenia Module 04 : Diagnosis of Schizophrenia Disorder Module 05 : Treatment of Schizophrenia Module 06 : The Rehabilitation of Schizophrenia Module 07 : How Family Members Should Deal with Schizophrenia Module 08 : How to Create a Supportive Environment Module 09 : Improving Quality of Life Learning Outcomes: Recognize the manifestations of Schizophrenia, aiding early detection. Comprehend the underlying causes and risk factors of Schizophrenia. Develop diagnostic skills to identify Schizophrenia in individuals. Understand various treatment approaches for managing Schizophrenia. Facilitate the rehabilitation process for those living with Schizophrenia. Equip yourself and family members with the knowledge to support and create a conducive environment for individuals with Schizophrenia. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Social workers Caregivers Mental health advocates Psychologists Family members Students in related fields Anyone interested in understanding Schizophrenia Career path Mental Health Support Worker Clinical Psychologist Psychiatrist Social Worker Psychiatric Nurse Research Assistant in Psychology Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Duration 3 Days 18 CPD hours This course is intended for Network designers Network managers System engineers Overview After taking this course, you should be able to: Review the Cisco Catalyst 9000 Series Switches identify the switches' features and examine the functionalities purpose-built for Cisco DNA and the SD-Access solution. Position the different Cisco Catalyst 9000 Series Switch model types in the network, and map older Cisco Catalyst switches to the 9000 family for migration. Identify the role and value of Cisco Silicon One in a campus environment. Examine management capabilities of the Cisco Catalyst 9000 Series Switches. Describe the scalability and performance features supported by the Cisco Catalyst 9000 Series Switches. Describe the Cisco Catalyst 9000 Series Switch support for security, Quality of Service (QoS), and Internet of Things (IoT) convergence features. Describe automation features, Application Programming Interface (API), Infrastructure as Code, and automation tools supported on Cisco Catalyst 9000 Series switches. Describe the new QoS, IoT, and BGP EVPN Features on Cisco Catalyst 9000 Series Switches. Describe the maintenance features on Cisco Catalyst 9000 Series switches. Explore the SD-Access solution fundamentals, deployment models for the Cisco Catalyst 9000 Series Switch, and the use of Cisco DNA Center to manage infrastructure devices. Automate Day 0 device onboarding with Cisco DNA Center LAN Automation and Network PnP. Describe how to manage and host applications on Cisco Catalyst 9000 Series switches using Cisco DNA Center. Explore a modern approach to cloud-managed networking for Cisco Catalyst 9000 Series switches and wireless access points that uses the Meraki Dashboard and analytics. Describe the Cisco Catalyst 9200 Series Switch architecture, model types, port types, uplink modules, components including power supplies, and other switch features and capabilities. Describe the Cisco Catalyst 9300 Series Switch architecture, model types, port types, uplink modules, and components, including power supplies and stacking cables. Describe the Cisco Catalyst 9400 Series Switches, different modular chassis, supervisor and line card options, architectural components, uplink, and power redundancy, and Multigigabit ports Describe the Cisco Catalyst 9500 Series Switches, model types, switch components, RFID support, architecture, and switch profiles. Describe the Cisco Catalyst 9600 Series Switch architecture, supervisor and line card options, and high availability features. The Implementing Cisco Catalyst 9000 Series Switches (ENC9K) v4.0 course provides you with insight into Cisco Catalyst 9000 Series Switches and its solution components. You will learn about the architecture, capabilities, positioning, and implementation of the Cisco Catalyst 9000 Series switches, as well as the management of the switches using CLI, Cisco DNA Center, and IOS-XE web user GUI. Additionally, you will be introduced to security, cloud, automation, and other important features of Cisco Catalyst 9000 Series switches. Course Outline Introducing the Cisco Catalyst 9000 Series Switches Positioning Cisco Catalyst 9000 Series Switches Cisco Catalyst Silicon One Architecture Exploring Cisco Catalyst 9000 Series Switches Management Capabilities Scale and Performance Features on Cisco Catalyst 9000 Series Switches Security Features on Cisco Catalyst 9000 Series Switches Automation Features on Cisco Catalyst 9000 Series Switches QoS, IoT, and BGP EVPN Features on Cisco Catalyst 9000 Series Switches Maintenance Features on Cisco Catalyst 9000 Series Switches Cisco SD-Access Solution on Cisco Catalyst 9000 Series Switches Application Hosting on Cisco Catalyst 9000 Series Switches Cloud Management for Catalyst 9000 Series Using Meraki Dashboard Automating Network Changes with Cisco DNA Center Introducing Cisco Catalyst 9200 Series Switches Introducing Cisco Catalyst 9300 Series Switches Introducing Cisco Catalyst 9400 Series Switches Introducing Cisco Catalyst 9500 Series Switches Introducing Cisco Catalyst 9600 Series Switches Additional course details: Nexus Humans Cisco Implementing Cisco Catalyst 9000 Switches v4.0 (ENC9K) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Catalyst 9000 Switches v4.0 (ENC9K) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Experienced security administrators and security analysts who are already familiar with VMware Carbon Black Cloud Overview By the end of the course, you should be able to meet the following objectives: Describe and determine use cases for integrating with VMware Carbon Black Cloud Configure, automate, and troubleshoot the VMware Carbon Black Cloud Syslog Integration Use VMware Carbon Black Cloud APIs to pull data with Postman Install and use the VMware Carbon Black Cloud Python SDK Automate operations using the VMware Carbon Black Cloud SDK and APIs Identify and troubleshoot VMware Carbon Black Cloud sensor installations Gather troubleshooting data within the browser to remediate or escalate problems Identify and resolve sensor usage, networking, and performance problems with the VMware Carbon Black Cloud sensor This two-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in performing advanced operations and troubleshooting of VMware Carbon Black Cloud. This course will go into integrating VMware Carbon Black Cloud with other third-party components and utilizing the API and the SDK to automate operations within the product and your security stack. This course will also enable you to troubleshoot common problems during sensor installation, operations, and within the VMware Carbon Black Cloud console with hands-on lab problems. Course Introduction Introductions and course logistics Course objectives VMware Carbon Black Cloud Integrations Describe the integration capabilities with VMware Carbon Black Cloud Determine integration use cases for VMware Carbon Black Cloud Identify required components for integrating VMware Carbon Black Cloud Differentiate VMware Carbon Black Cloud integration vendors VMware Carbon Black Cloud Syslog Integration Describe the function of the Syslog Connector Generate API and SIEM keys from the Cloud console Validate a successful Syslog integration Describe how to automate the Syslog Connector Troubleshoot problems with the Syslog integration Using Postman Explain the concept and purpose of an API Interpret common REST API Status codes Recognize the difference between platform and product APIs Using the Postman Client to initiate API calls Create a custom access level and respective API key Create a valid API request Using the VMware Carbon Black Cloud Python SDK Install the VMware Carbon Black Cloud Python SDK Describe the different authentication methods Evaluate the best authentication method for a given task Automating Operations Automate basic Incident Response tasks using the VMware Carbon Black Cloud SDK and API Automate basic watchlist interactions using the VMware carbon Black Cloud SDK and API Sensor Installation Troubleshooting Describe sensor install log collection process Identify sensor install log parameters Create a detailed sensor install log Locate sensor install logs on an endpoint Interpret sensor install success from an install log Determine likely cause for install failure using sensor logs Propose resolution steps for a given sensor install failure VMware Carbon Black Cloud Console Troubleshooting Identify sensor bypass status reasons Simplify console data exports using search Describe differences in Audit Log detail levels Locate built-in browser tools Gather console diagnostics logs from a browser Review console diagnostics logs Sensor Operations Troubleshooting Identify available types of diagnostic logs Gather appropriate diagnostic logs for a given issue Identify steps for resolving software interoperability problems Identify steps for resolving resource problems Identify steps for resolving network problems Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Carbon Black Cloud:Advanced Operations and Troubleshooting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Carbon Black Cloud:Advanced Operations and Troubleshooting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.