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***Equip Yourself for Conflict Resolution with Mediation Basics for Conflict Management*** Did you know that according to a recent [CIPD]( Chartered Institute of Personnel and Development) report, 90% of HR professionals believe strong conflict resolution skills are important for a successful workplace? This "Mediation Basics for Conflict Management" course provides a comprehensive foundation for navigating disputes and fostering collaborative solutions. This "Mediation Basics for Conflict Management" course is designed to equip you with the theoretical knowledge and understanding to excel in the field of mediation. Through a series of engaging modules, you'll gain a strong grasp of core concepts, essential skills, and ethical considerations involved in this dynamic process. Learning Outcomes By participating in "Mediation Basics for Conflict Management," you will be able to: Define mediation and explain its role in conflict resolution. Identify the core skills necessary for effective mediation. Describe the different stages of the mediation process. Analyze the ethical principles and professional standards that govern mediation practice. Recognize special considerations that may arise in various mediation contexts. Apply your knowledge of mediation to better manage conflict situations. Delve into the core principles of mediation, starting with an exploration of introductory concepts and gradually advancing to essential skills crucial for effective mediation. Gain insights into the nuances of the mediation process and develop a profound understanding of the ethical standards that guide every mediator's practice. Course curriculum : Module 1: Introduction to Mediation Gain an overview of mediation, including its history, purpose, and significance in conflict management. Module 2: Essential Skills for Mediators Learn about the critical communication and interpersonal skills required for successful mediation. Module 3: The Mediation Process Understand the step-by-step process of mediation, from preparation to resolution. Module 4: Mediation Ethics and Professional Standards Explore the ethical principles and professional standards that guide mediators in their practice. Module 5: Special Considerations in Mediation Examine the unique challenges and considerations in various mediation contexts, such as workplace, family, and community disputes. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Mediation 15:04 1: Introduction to Mediation 15:04 Essential Skills for Mediators 17:39 2: Essential Skills for Mediators 17:39 The Mediation Process 15:39 3: The Mediation Process 15:39 Mediation Ethics and Professional Standards 19:12 4: Mediation Ethics and Professional Standards 19:12 Special Considerations in Mediation 17:25 5: Special Considerations in Mediation 17:25 Order Your CPD Quality Standard Certificate (Optional) 01:00 6: CPD Certificate (Optional) 01:00 Who is this course for? Mediation Basics for Conflict Management is ideal for anyone interested in: Pursuing a career in mediation Enhancing their conflict resolution skills in the workplace Building stronger relationships through effective communication Developing a deeper understanding of alternative dispute resolution (ADR) processes This course is designed to provide a strong theoretical foundation, and does not require prior experience in mediation. Requirements There are no prerequisites for this course. All participants will have the opportunity to actively engage with the course materials and ask questions to solidify their understanding of mediation principles. Career path Mediation is a growing field with applications in various sectors, including human resources, law, community organizations, and more. By successfully completing "Mediation Basics for Conflict Management," you'll be well-positioned to take the next step in your career path, potentially pursuing further training and certification to become a qualified mediator. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

***Master in Data Privacy: Become a GDPR Compliance Expert*** In today's data-driven world, navigating the complexities of data privacy regulations is crucial. A recent study revealed that 87% of consumers globally expect businesses to take responsibility for protecting their personal data. The Compliance (GDPR) course empowers you to excel in this critical area. This comprehensive "Compliance (GDPR)" bundle empowers you to become a confident data protection champion. Through a series of in-depth modules, you'll gain a thorough understanding of the GDPR's core principles, legal requirements, and best practices for data processing. Learning Outcomes By completing this course, you will be able to: Identify and define personal data according to the Compliance (GDPR) framework. Explain the lawful basis for processing personal data under Compliance (GDPR). Describe the rights of individuals under Compliance (GDPR), including the right to access, rectification, and erasure. Outline the procedures for responding to data breaches under Compliance (GDPR). Identify the key responsibilities and obligations of organizations under Compliance (GDPR). Develop a plan to implement and maintain a Compliance (GDPR) program within your organization. The Compliance (GDPR) course delves into the core concepts of the GDPR, providing a clear understanding of its regulations for Compliance (GDPR). You'll explore the different categories of personal data, the legal basis for processing data under Compliance (GDPR), and the rights afforded to individuals under the GDPR. The course also examines the importance of data breach notification procedures within Compliance (GDPR) and outlines the steps organizations must take to mitigate risks. Moving forward, the course equips you with the knowledge to implement a robust Compliance (GDPR) program. You'll gain insights into the responsibilities and obligations of organizations, allowing you to develop strategies for data protection and risk mitigation. This course is designed to be informative and engaging, providing you with the theoretical foundation you need to excel in the field of data privacy. Curriculum Breakdown of the Compliance (GDPR) Course Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Business professionals involved in data collection and processing (data collection, data processing, data lifecycle management). Individuals responsible for data security and privacy within their organizations (data security, data privacy, data security and privacy officer, data protection officer role). Anyone seeking a comprehensive understanding of the GDPR and its implications (GDPR implications, GDPR for businesses). Marketing and sales professionals who handle customer data (customer data management, customer consent). Human resources professionals who manage employee data (employee data management, employee privacy rights). IT professionals involved in data storage and security (data storage, data security professionals, data encryption). Individuals interested in pursuing a career in data privacy compliance (data privacy compliance career). Requirements No prior qualifications are required for this Compliance (GDPR) course. A basic understanding of data privacy principles is helpful but not mandatory. Career path Here are some potential career paths you can explore after completing this Compliance (GDPR) course: Data Protection Officer (DPO) Privacy Analyst Compliance Specialist Information Security Specialist Data Governance Professional Privacy Lawyer Data Privacy Consultant This Compliance (GDPR) course empowers you to take the first step towards a rewarding data privacy compliance GDPR career. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Diploma in Housekeeping Management course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Diploma in Housekeeping Management Course for? This Diploma in Housekeeping Management course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Diploma in Housekeeping Management Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:23:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:18:00 Module 03: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 04: Management of Service Quality in the Hospitality Industry Management of Service Quality in the Hospitality Industry 00:20:00 Module 05: Customer Satisfaction Customer Satisfaction 00:23:00 Module 06: E-Hospitality and Technology E-Hospitality and Technology 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you have what it takes to work in a high-demand field like healthcare? If you said yes, then the Care Certificate Training course is for you. We offer a complete package in the Care Certificate course that is jam-packed with important knowledge for relevant jobs. In the UK, the health and social care sector employs over 1.5 Million people, a testament to its vital role in society. Yet, with growing challenges such as ageing populations and increasing mental health issues, are you prepared to make a difference? This comprehensive Care Certificate Standards (1 to 15) bundle addresses the core skills and knowledge required to excel in this rewarding field. The Care Certificate Standards (1 to 15) Training Bundle equips learners with essential skills across a wide range of topics, from the fundamentals of care to specialized areas such as palliative care and public health. You'll delve into health and safety, learn the intricacies of care planning and record-keeping, develop counselling skills, gain mental health awareness, and understand the legalities of medical law. This program is designed to enhance your competence and confidence in delivering high-quality care. Courses Are Included In this Care Certificate Standards (1 to 15) Training Course 01: The Care Certificate Standards (1 to 15) Course 02: Diploma in Health & Social Care Course 03: Palliative Care Worker Course 04: Care Planning and Record-Keeping | Health & Safety Online Course Course 05: Counselling Skills Training Course 06: Mental Health Awareness Course Course 07: Public Health Course 08: Medical Law All the courses under this Care Certificate bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Care Certificate bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. Learning Outcomes of Care Certificate Standards (1 to 15) Understand the core principles of health and social care. Develop effective care planning and record-keeping skills. Gain essential knowledge in palliative and mental health care. Learn the fundamentals of public health and medical law. Acquire counselling skills for healthcare settings. Enhance awareness of health and safety in care. With this comprehensive Care Certificate bundle, you can achieve your dreams and train for your ideal career. This Care Certificate bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 8 premium courses' Care Certificate bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! This training bundle is not just a course; it's a transformational journey. Whether you're starting your career or looking to elevate your skills, these courses offer the knowledge and insights needed to thrive in health and social care. By joining us, you're not only securing your professional future but also committing to making a meaningful impact in people's lives. Embark on this rewarding path today and be the change you wish to see in the health and social care sector. *** Course Curriculum *** Course 01: The Care Certificate Preparation Framework and Information Leaflet Standard 1: Understand your role Standard 2: Your personal development Standard 3: Duty of care Standard 4: Equality and diversity Standard 5: Work in a person-centred way Standard 6: Communication Standard 7: Privacy and dignity Standard 8: Fluids and nutrition Standard 9: Awareness of mental health, dementia and learning disabilities Standard 10: Safeguarding adults Standard 11: Safeguarding children Standard 12: Basic life support Standard 13: Health and safety Standard 14: Handling information Standard 15: Infection prevention and control Course 02: Diploma in Health & Social Care Module 01: Introduction to Advanced Health & Social Care Module 02: Introduction to the UK Health System Module 03: Essential Principles, Policies and Legislations in Health & Social Care Work Module 04: Fundamental Aspects of Providing Quality Health Course 03: Palliative Care Worker Module 1: Introduction to Palliative & End of Life Care Module 2: Identification of the Stage of Illness Module 3: Palliative Care Holistic Assessment Module 4: Advance Care Planning Module 5: Care at the End of Life Module 6: Care after Death Module 7: Further Support, Training and Development Module 8: Legal Issues Module 9: Glossary of Terms Module 10: Appendices Course 04: Care Planning and Record-Keeping | Health & Safety Online Course Module 01: Introduction to the Care Planning Process Module 02: Planning Care with the Individual in Need Module 03: Concept Care Mapping Module 04: Implementing and Evaluating the Care Plan Module 05: Maintaining Medical Records Module 06: Care Planning Policy in the UK Module 07: Confidentiality and Record-Keeping Module 08: Safeguarding Children, Young People and Their Families Course 05: Counselling Skills Training Module 01: Counselling and Counsellors Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Legal, Cultural and Ethical Issues in Professional Counselling Module 05: Forms of Psychotherapy Module 06: Engaging and Assessing the Patients Module 07: Helping the Client in Crisis Module 08: Crisis Intervention Module 09: Low-Intensity CBT Treatment Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Communication Skills and Empathy in Counselling Course 06: Mental Health Awareness Course Module 01: ental Health Awareness Course Module 02: Introduction Module 03: Childhood And Adolescent Psychiatric Disorders Module 04: Anxiety And Stress Disorders Module 05: Mood Disorders Module 06: Eating And Sleeping Disorders Module 07: Self-Harm And Suicide Module 08: Social Attitudes To Mental Illness Module 09: Dealing With Stress In The Workplace Course 07: Public Health Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures of Disease Frequency Module 06: Maternity and Childbirth Module 07: Environment and Public Health Module 08: Health System and Policy Module 09: Public Health and Ethics Course 08: Medical Law Module 1: An Introduction to Medical Law Module 2: Legislation on Access to Health, Medical Report, Treatment Module 3: Legislation on Adult Support Module 4: Legislation on Public Health and Health Service (Part 1) Module 5: Legislation on Public Health and Health Service (Part 2) Module 6: Legislation on Public Health and Health Service (Part 3) Module 7: Legislation on Public Health and Health Service (Part 4) Module 8: Legislation on Coronavirus Module 9: Legislation on Mental Health (Part 1) Module 10: Legislation on Mental Health (Part 2) Module 11: Legislation on Abortion Module 12: Other Legislation (Part 1) Module 13: Other Legislation (Part 2) Course 09: Infection Control Course Module 01: Introduction to Infection Module 02: Body's Defence Mechanism Module 03: Microorganisms and Microbiology Module 04: Bloodborne Pathogens Module 05: Controlling Infection Module 06: Decontamination and Disinfection Module 07: Sterilisation Techniques Module 08: Hygiene to Prevent Infection How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*8 = £103) CPD Hard Copy Certificate: £29.99 CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Aspiring care workers Health professionals Social care staff Nursing students Public health advocates Career changers Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Care Worker Nurse Counsellor Health Advisor Social Worker Care Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Master Digital Marketing from scratch! This online digital marketing course covers E-commerce, affiliate strategies, sales tips, and more.

Who says what's right for you? How aware are you of how much you actually drink each week? Is it more than you want it to be? Does it take the edge off your performance? Or do you just think it's time to change? This session will challenge the way you think about drink. It's not about what someone else thinks you ought to drink - it's about your own attitude to it. Take away a completely fresh way of thinking about drinking. Get some insights into 'how come' you drink what you do. Find out what you can easily do to drink less. During the session you will have the opportunity to take a fresh look at: Your drinking habits - casual/social drinking, habitual drinking, binge drinking 'How come I do this'? How we think about habits 'How could I change my drinking'?

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Information Management will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this coursewill help you keep ahead of the pack. The Information Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Information Management, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Information course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Information Management Bundle Consists of the following Premium courses: Course 01: Information Management Course 02: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 03: Library and Information Science Course Course 04: GDPR Course 05: Document Control Course 06: Electronic Document Management System Step Course 07: Decluttering and Organising Professional Training Level 3 Course 08: Level 3 Cyber Security Course 09: Data Center Training Essentials: General Introduction Course 10: Functional Skills IT Course 11: Workplace Confidentiality As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Information Management to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Information Management: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Course Curriculum : Course 01: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 02: Cloud Computing / CompTIA Cloud+ (CV0-002) Section 01: What You Need to Know Section 02: Introducing the Cloud Section 03: System Requirements for Cloud Deployments Section 04: Cloud Storage Section 05: Cloud Compute Section 06: Cloud Networking Section 07: Cloud Security Section 08: Migrating to the Cloud Section 09: Maintaining Cloud Solutions Section 10: Troubleshooting Cloud Solutions Course 03: Library and Information Science Course Organisation Systems Ethics and Values in the Library Professions Library Networking Library as Infrastructure Finance and Budgeting Digital and Virtual Libraries Library Legislation Course 04: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 05: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 06: Electronic Document Management System Step Introduction Role and Important of Document Controller Document and Record management Document Management Best Practices Record Management Best Practices Introduction to EDMS (Enterprise Document Management System) Course 07: Decluttering and Organising Professional Training Level 3 Lesson Proper Introduction to this course About the Professional Organizers What is Clutter? The Cost of Clutter Am I a Clutterer? How to Get Started! Step One: Reflect and Understand Step Two: Setting the Goal Step Three: The Act of De-cluttering 12 Questions to Help You Let Go of Difficult Items Unwanted Items - A few ideas to give them a new life! Step Four: Let's Organize! Step Six: Maintaining Success Before and After Examples - Art Gallery, Bedroom and Home Office. Real Example - Bedroom Real Example - Kitchen Real Example - Garage Real Example - Judie's Story Resource Recommendations Products Recommendations - Containers Products Recommendations for the Kitchen Products Recommendations - Hooks Products Recommendation for Paper Management Tips For Moving Objects Benefits of Working with a Professional Organizer How to Find Professional Help What Comes After Organizing Congratulations! Extra Content Laura's Story - Get inspired by Laura's transformation Downsizing and Decluttering Tips with Rogers Daytime 20 Tips to help you declutter your closet - Quickfix at five - CTV Parenting strategies and tips to manage day to day family life. Garage Organization Tips with Rogers Daytime 20 Exercise: Clutter Visualization Meditation Course 08: Level 3 Cyber Security FUNDAMENTALS OF NETWORKING GETTING STARTED WITH CYBER SECURITY LET'S BEGIN - THE FUNDAMENTALS OF CYBER SECURITY DIVING DEEP INTO CYBER SECURITY TYPES OF ACTORS, ATTACKS, MALWARE AND RESOURCES FIREWALLS AND ANTIVIRUS KEY SECURITY CONCEPTS Course 09: Data Center Training Essentials: General Introduction Data Center Introduction Data Center Reliability Data Center Equipment Data Center White Space Data Center Support Spaces Data Center Security, Safety, Networks and IT Course 10: Functional Skills IT Introduction Information Technology Components of IT Hardware Operating System Application/Software Networking Security Traffic Flow & Enterprise Level IT Components Storage Database Virtualisation & Cloud Management & Other IT Jobs Course 11: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Information Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Information Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Register on the Dealing With Difficult People In Life & Work today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Dealing With Difficult People In Life & Work course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Dealing With Difficult People In Life & Work course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Dealing With Difficult People In Life & Work course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Dealing With Difficult People In Life & Work Fundamentals of Dealing With Difficult People AND Ourselves 00:08:00 Powerful Insights and Strategies 00:16:00 Problem Solving! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00 Final TIPS and Recommendations! 00:10:00 BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

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