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Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Did you know that employee turnover costs UK businesses an average of £33,000 per person? What if you could help reduce that cost and build a happier, more productive workforce? Our Human Resources Management (HRM) course equips you with the knowledge and skills to do just that. The Advanced Diploma in Human Resources Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development and career progression related to HRM substantial and easier than ever! This Human Resources Management (HRM) course covers everything from the basics of HR to advanced techniques in recruitment, employee management, and personal development. Master the art of recruitment, engage and motivate employees, and navigate complex workplace issues in this Human Resources Management course. Learn about the latest UK recruitment legislation, hone your negotiation skills, and implement effective training and development programs. Discover practical techniques for candidate management, interview processes, and performance appraisal. Build strong employee relations, understand the importance of health and safety, and learn to manage conflict effectively. Ready to unlock your potential and contribute meaningfully to an organization's success? Invest in your future and enrol in the Human Resources Management (HRM) course today! By the end of this Human Resources Management (HRM) course, you will be able to: Gain insights into Human Resources Management within the UK's legal framework. Develop effective Human Resources Management negotiation skills for diverse scenarios. Master Human Resources Management techniques for accurate performance appraisal and feedback. Acquire Human Resources Management strategies for efficient employee training and development. Enhance Human Resources Management skills for resolving conflicts and managing stress. Improve organizational and communication skills specific to Human Resources Management roles. Why Choose Our Human Resources Management (HRM) Course? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straight away with this Human Resources Management course and take a step toward a brighter future! *** Course Curriculum *** Advanced Diploma in Human Resources Management at QLS Level 7 Module 01: Introduction to Human Resource Module 02: An Overview of the Recruitment Industry Module 03: The UK Recruitment Legislation Module 04: The Recruitment Process Module 05: Negotiation Techniques Module 06: Key Performance Indicators for the Recruitment Industry Module 07: Employee Training & Development Process Module 08: Candidate Management Module 09: Candidate Interview Processes Module 10: Managing Meetings & Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation & Counselling Module 14: Ensuring Health & Safety at the Workplace Module 15: Employer Record & Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Assessment Process of Human Resources Management We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the Human Resources Management (HRM) course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams in the Human Resources Management (HRM) course. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Human Resources Management (HRM) course is recommended for anyone- HR Professionals Business Managers Recruitment Agents Career Advisors Team Leaders Aspiring HR Executives Requirements You will not need any prior background or expertise to enrol in this Human Resources Management (HRM) course. Career path This Human Resources Management (HRM) course will provide you with the necessary knowledge of Human Resource Management and assist you in researching a range of employment options, including: HR Analyst Recruiter HR Coordinator HR Business Partner HR Consultant Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Human Resources Management at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Human Resources Management at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Parenting Skills will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Parenting Skills will help you keep ahead of the pack. The Parenting Skills incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Parenting Skills will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Parenting Skills, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Parenting Skills course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Parenting Skills? Course 1: Safeguarding Children Level 3 Course 2: Caring for Children and Young People Level 2 Course 3: Neuropsychology and Development of Children Course 4: Juices, Smoothies, Healthy Eating, Vegan, Nutrition with Certificate Course 5: Baby Massage Course 6: Understanding Autism Awareness and Diagnosis Level 2 Course 7: Play Therapy Course 8: Couples Therapy & Counselling Course 9: Anti Social Behaviour Course 10: Paediatric First Aid Level 3 So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Parenting Skills: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 1: Parenting Skills Training Advanced Parenting Skills PROMO (Final) Goals & First Concepts The Power Of Relationships The Myth Of 'Nothing To It Parenting' The 2 Phases Of Parenting The Power Of Mentoring Your Child Teaching Values They Will Keep! Parenting Basics … And Beyond! Powerful Communication Skills The Power Of Re-Framing & Building Agreements WHY Do Kids Do The Things They Do? 'The Parent's Pledge' Disciplining The RIGHT Way! The Power of 'Life Lessons' The kid's Pledge The Parents Pledge Course 2: Safeguarding Children Level 3 Module 01: Laws and Guidance Module 02: Social and Emotional Development Module 03: Personality and Intellectual Development of Children Module 04: Child Abuse Module 05: Sexual Abuse Module 06: The Impact of Domestic Violence and Abuse on Children Module 07: Risks and Risk Assessment Module 08: Responding to Disclosure and Reporting Module 09: Things to Do after Referral Module 10: Safeguarding Trafficked Children Module 11: Infant Mental Health and Early Attachment Module 12: Assessing Need and Providing Early Help Course 3: Caring for Children and Young People Level 2 Understanding Child Development Care for Children Healthy Food, Healthy Living Keeping Children Healthy and Safe Child Protection Play, Imagination and Creativity Factors That Influence Development Cognitive Development Social and Emotional Development Personality and Intellectual Development in Children Language Development in Children Problems in Childhood & Adolescence Course 4: Neuropsychology and Development of Children The Theory of Psycho-social Development Serve & Return Practical Tips For Serve & Return Fuzzy Trace Theory - Explains and Predicts Adolescent Risk Taking Adolescent Risk Taking and the Prefrontal Cortex Operant Conditioning - How Reinforcement Works and How it can help you The Danger of Unearned Rewards (Habituation and Expectations) Influencing behavior through linguistic cuing Does violent media lead to aggressive kids? Culture and seeing world How childhood experience (ie violence) can result in choosing abusive partners A Highly Regimented Life is a Very Stressful Life Heritable vs. Inherited Hormones and Development Course 5: Juices, Smoothies, Healthy Eating, Vegan, Nutrition with Certificate Section 01: Green Smoothie Cleanse Section 02: Healthy Eating Section 03: Juicing for Vitality Section 04: Vegan Warrior Course 6: Baby Massage 01 - EAMFC - Baby Massage Marketing final 02 - EAMFC - Meridian Theory Introduction 2020 03 - EAMFC - Introduction to Pediatric Massage 2020 03 - 1 - EAMFC - TCM Paediatric Massage Protocol 2020 03 - 2 - EAMFC - Massage For Immunity Strengthening 2020 03 - 3 - EAMFC - Massage For Night Sweating 2020 03 - 4 - EAMFC - Massage For Stomach-ache 2020 03 - 5 - EAMFC - Massage For Constipation 2020 03 - 6 - EAMFC - Massage For Sinusitis 2020 03 - 7 - EAMFC - Massage for Imsomnia 2020 04 - EAMFC - Meridian Flows 2020 04 - 1 - EAMFC - Pushing Manipulation Technique 2020 04 - 2 - EAMFC - Arc Manipulation Technique 2020 04 - 3 - EAMFC - Kneeding Manipulation Technique 2020 04 - 4 - EAMFC - Pinching Manipulation Technique 2020 04 - 5 - EAMFC - Pressure Manipulation Technique 2020 04 - 6 - EAMFC - Rubbing Manipulation Technique 2020 04 - 7 - EAMFC - Stroking Manipulation Technique 2020 04 - 8 - EAMFC - Wiping Manipulation Technique 2020 05 - 0 - EAMFC - Introduction to Baby and Child Acupoints 2020 05 - 1 - EAMFC - Da zhui GV14 2020 05 - 2 - EAMFC - Lung Shu BL13 2020 05 - 3 - EAMFC - Spleen shu BL20 2020 05 - 4 - EAMFC - Kidney Shu BL 23 2020 05 - 5 - EAMFC - Spinal Column 2020 05 - 6 - EAMFC - QI Jie Gu2020 - Copy 05 - 7 - EAMFC - Stomach 2020 05 - 8 - EAMFC - Shan zhong CV17 2020 05 - 9 - EAMFC - Zhongwan CV 12 2020 05 - 10 - EAMFC - Tianshu ST 25 2020 05 - 11 - EAMFC - Xue hai (Bai chong) SP10 2020 05 - 12 - EAMFC - Zu San Li ST 36 2020 05 - 13 - EAMFC - San yin jiao SP 6 2020 05 - 14 - EAMFC - Yong quan KI 1 2020 05 - 15 - EAMFC - Liver Channel 2020 05 - 16 - EAMFC - Heart Channel 2020 05 - 17 - EAMFC - Spleen Channel 2020 05 - 18 - EAMFC - Lung Channel 2020 05 - 19 - EAMFC - Kidney Channel 2020 05 - 20 - EAMFC - Shen Ding - Tip of Kidney 2020 05 - 21 - EAMFC - Large intestine Channel 2020 05 - 22 - EAMFC - Ban men 2020 05 - 23 - EAMFC - Tianheshui - The Milky Way 2020 05 - 24 - EAMFC - Liu Fu - The Six Fu Visceral 2020 05 - 25 - EAMFC - Baihui GV 20 2020 05 - 26 - EAMFC - Yintang EX HN 3 2020 05 - 27 - EAMFC - Kan Gon 020 05 - 28 - EAMFC - Tianmen - Heaven Gate 2020 05 - 29 - EAMFC - Taiyang 2020 05 - 30 - EAMFC - Yingxiang LI 20 2020 05 - 31 - EAMFC - Ren zhong - The Philtrum GV 26 2020 05 -32 - EAMFC - Stomach Rubbing 2020 06 - 1 - EAMFC - Do and Don't 2020 Course 7: Understanding Autism Awareness and Diagnosis Level 2 Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 8: Play Therapy Module 01: What is Play Therapy Module 02: Advantages and Outcomes of Play Therapy Module 03: Models and Approaches of Play Therapy Module 04: The Play Settings: Therapist, Abused Child and Materials Module 05: Typical Issues in Play Therapy Module 06: Play Therapy for Sexually and Emotionally Abused Children Module 07: Play Therapy for Children Who are Homeless Module 08: Play Interventions for Disaster Mental Health Module 09: Case Studies and Recent Trends in Play Therapy Course 9: Couples Therapy & Counselling Module 01: Introduction Module 02: Communication Module 03: Conflict Resolution Module 04: Intimacy Module 05: Pre-Marital Counselling Module 06: Healthy Fighting Module 07: Affairs Module 08: Apology & Forgiveness Module 09: Adapting to Changes Module 10: Moving Forward Together Course 10: Anti Social Behaviour Module 01: Overview of Anti-social Behaviour Module 02: Family Influences on Anti-social Behaviour Module 03: Anti-Social Behaviour Order Module 04: Anger and Anti-social Behaviour Module 05: Understanding Antisocial Personality Module 06: Prevention of Anti-social Behaviour Course 11: Paediatric First Aid Level 3 Module 01: Aim of First Aid and the First Steps Module 02: Resuscitation (CPR) Module 03: Secondary Assessment, The Recovery Position And Shock Module 04: Head and Eye Injuries, Fractures, and Amputation Module 05: Choking, Wounds, Bleeding & Burns Module 06: Secondary Conditions and Reactions I Module 07: Secondary Conditions and Reactions II Module 08: Chronic Conditions Module 09: Medical Emergencies - Poisoning, Smoke inhalation, Hypothermia, Elect CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Parenting Skills bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Parenting Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Parenting Skills Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Explore the comprehensive Mental Health Care (MCA & DOLS) Training, designed to empower healthcare professionals with essential knowledge and skills. Delve into understanding the legal frameworks that underpin mental health care, ensuring you grasp the intricacies of the Mental Capacity Act and Deprivation of Liberty Safeguards. Navigate through insightful modules that cover the spectrum of care, from assessing mental capacity to making informed decisions in the best interests of individuals. Gain proficiency in handling confidential information and maintaining meticulous records, crucial for providing ethical and effective care. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Prepare yourself to advocate for vulnerable individuals, empowering them through advance planning and robust advocacy practices. Understand the roles of public bodies and services established under the MCA Act 2005, equipping yourself to navigate legal complexities with confidence and clarity. In today's dynamic healthcare landscape, this training also addresses the unique challenges posed by pandemics, ensuring you remain adaptable and effective in delivering compassionate care during crises. Whether you're new to mental health care or seeking to enhance your expertise, this course offers indispensable insights to elevate your professional practice and uphold the rights and dignity of those in your care. Course Curriculum: Module 01: The Mental Capacity Act Module 02: Legal Background to DOLS Module 03: Deprivation of Liberty Safeguards (DoLS) Module 04: Liberty Protection Safeguards (LPS) Module 05: Assessment of Mental Capacity Module 06: Best Interest Decision Making Module 07: Providing Care or Treatment to People Who Lack Capacity Module 08: Authorised Deprivation Module 09: Confidentiality and Record-Keeping Module 10: Advocacy and Advance Planning Module 11: Public Bodies and Services Created by MCA Act 2005 Module 12: The MCA and DOLS During a Pandemic Learning Outcomes: Understand Mental Capacity Act principles and legal implications for healthcare. Explain the legal framework of Deprivation of Liberty Safeguards (DoLS). Apply Best Interest Decision Making in mental health care scenarios. Demonstrate knowledge of Liberty Protection Safeguards (LPS) implementation. Evaluate mental capacity assessments and their role in care planning. Maintain confidentiality and accurate record-keeping in accordance with regulations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals needing legal understanding in mental health care. Social workers involved in care planning and safeguarding processes. Legal professionals dealing with mental capacity and deprivation of liberty cases. Advocates supporting individuals' rights within healthcare settings. Public service personnel managing compliance with Mental Capacity Act requirements. Career path Mental Health Support Worker Social Care Officer Legal Advisor (Healthcare) Advocacy Coordinator Public Service Administrator Clinical Psychologist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Take our course "Criminal Psychology: Criminal Intelligence Analysis" to learn the mysteries of criminal behaviour. Explore research methodologies, dive into the principles of intelligence analysis, and learn about criminal psychology. Learn how the criminal justice systems in Wales and England operate, develop your abilities as a criminal intelligence analyst, and make use of cutting-edge technology. With this extensive course, you will gain the information and skills necessary to succeed in the field of criminal intelligence, covering everything from intelligence-led policing to decision-making and counterterrorism. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Students in this course will learn how to analyse crime data and gain an understanding of criminal behaviour through Criminal Intelligence Analysis. They will learn research methods and techniques to study crimes effectively. Students will explore criminal psychology and gain insights into how criminals think and behave. The course covers the workings of the criminal justice system in England and Wales, focusing on laws and procedures. Learners will develop essential skills and competencies needed for a career in criminal intelligence analysis, such as critical thinking and decision-making. They will also learn to use modern technology and tools to analyse crime data. The course includes training in intelligence-led policing, where students will learn to use intelligence to guide police strategies. Additionally, there is a focus on counterterrorism, teaching students how to use intelligence analysis to prevent terrorist activities. Overall, students will be equipped with the knowledge and skills to work effectively in criminal intelligence and law enforcement. Course Curriculum: Module 01: Introduction to Intelligence Analysis Module 02: Research Methods in Crime Analysis Module 03: Understanding Criminal Psychology Module 04: The Criminal Justice System in England and Wales Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 07: Technology in Criminal Intelligence Analysis Module 08: Intelligence-Led Policing Module 09: Decision Making in Criminal Intelligence Analysis Module 10: Counterterrorism and Criminal Intelligence Analysis Learning Outcomes: Understand principles of intelligence analysis in crime contexts. Apply research methods to crime analysis tasks effectively. Analyse criminal psychology theories and their applications. Comprehend the criminal justice system in England and Wales. Develop skills for effective criminal intelligence analysis. Utilise technology for enhanced criminal intelligence analysis. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in criminal intelligence analysis. Those pursuing careers in law enforcement. Professionals in the criminal justice system. Students studying criminology or related fields. Individuals aiming to enhance analytical skills in crime contexts. Career path Criminal Intelligence Analyst Crime Analyst Intelligence Officer Counterterrorism Analyst Police Detective Security Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Learn all the secrets woven into the Purpose and Principles of the UK GDPR, where the story begins. It's not just about compliance; it's a narrative that unfolds the essence of safeguarding personal data, a journey into the very fabric of digital ethics. As you navigate the Legal Foundations of GDPR, you'll witness the emergence of rules and regulations that act as silent guardians, shaping the landscape of data protection. Key Features This UK General Data Protection Regulation (GDPR) Training Course Includes: CPD QS Certified Free Certificate Level 3 Diploma Developed by Specialist Lifetime Access UK General Data Protection Regulation (GDPR) Training Dive into the Governance of GDPR, where the plot thickens with insights into the intricate web of policies and structures governing the digital realm. Picture yourself as the guardian of information, armed with knowledge that transcends mere legality. The plot further deepens with Exemptions to GDPR, revealing the exceptions that add complexity to the tale. Finally, as the story unfolds into the realms of International Transactions and National Security, you become the protagonist navigating the global intricacies of data flow and safeguarding against unseen threats. Join us and become the master of your data destiny, shaping a future where privacy is paramount. Course Curriculum UK General Data Protection Regulation (GDPR) Training : Module 01: Objectives and Principles of the UK GDPR Module 02: Legal Foundations Underpinning GDPR Module 03: Governance in the Context of GDPR Module 04: Safeguarding Personal Data Module 05: Exceptions to GDPR Compliance Module 06: International Transactions and National Security Learning Outcomes UK General Data Protection Regulation (GDPR) Training Course: Explain the core principles and objectives of the UK GDPR. Demonstrate comprehensive knowledge of the legal foundations underpinning GDPR. Apply effective governance structures for GDPR compliance within organisations. Implement strategies to protect personal data in accordance with GDPR. Identify and comprehend exemptions to GDPR regulations appropriately. Evaluate and manage GDPR implications in international transactions and national security. Certification After completing this UK General Data Protection Regulation (GDPR) Training course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? UK General Data Protection Regulation (GDPR) Training Data protection officers and compliance professionals Legal professionals specialising in data protection IT professionals involved in data security Business executives responsible for GDPR compliance Anyone seeking an in-depth understanding of UK GDPR Career path UK General Data Protection Regulation (GDPR) Training Data Protection Officer Compliance Manager Privacy Consultant Information Security Analyst Legal Counsel specialising in Data Protection Risk and Governance Specialist Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Master the art of dissecting Financial Statements, honing Budgeting skills, and navigating Financial Markets with finesse from this Accounting and Finance level 3 course. This comprehensive Accounting and Finance course equips you with the knowledge of the accountant's pivotal role. Take this Accounting and Finance course and elevate your career prospects and become a financial virtuoso with this immersive learning experience. Enroll now and take the first step towards a bright and prosperous future! Key Features of the Accounting and Finance Course CPD Certified Accounting and Finance Course Level 3 Diploma Free Certificate Developed by Accounting and Finance Specialist Accounting and Finance Course Curriculum This Accounting and Finance course equips you with the latest knowledge and information of Accounting and Finance. This Accounting and Finance course covers a range of topics, including: Module 01: Introduction To Accounting And Finance Module 02: The Role Of An Accountant Module 03: Accounting Process And Mechanics Module 04: Introduction To Financial Statements Module 05: Financial Statement Analysis Module 06: Budgeting And Budgetary Control Module 07: Financial Markets Module 08: Financial Risk Management Module 09: Investment Management Module 10: Auditing Learning Outcomes of Accounting and Finance Course After completing this Accounting and Finance course, you will be able to: Grasp the essentials of Accounting and Finance principles. Explore the multifaceted role and responsibilities of a professional accountant. Execute the accounting and finance process with precision and efficiency. Analyze and interpret intricate Financial Statements adeptly. Develop expert insights into Budgeting and its vital role in financial control. Navigate Financial Markets and master the intricacies of Risk Management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Accounting and Finance course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Accounting and Finance. Moreover, this course is ideal for: Aspiring accountants seeking in-depth financial expertise. Accounting and Finance professionals aiming to enhance their skill set. Individuals eyeing a career transition into accounting and finance. Graduates desiring specialised knowledge in accounting and finance. Business owners seeking a profound grasp of financial intricacies. Requirements There are no requirements needed to enrol into this Diploma in Accounting and Finance course. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma in Accounting and Finance course. Career path After finishing this Diploma in Accounting and Finance course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Accounting and Finance are: Financial Analyst Budget Analyst Risk Analyst Investment Analyst Financial Planner Auditor Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Take our course "Criminal Psychology: Criminal Intelligence Analysis" to learn the mysteries of criminal behaviour. Explore research methodologies, dive into the principles of intelligence analysis, and learn about criminal psychology. Learn how the criminal justice systems in Wales and England operate, develop your abilities as a criminal intelligence analyst, and make use of cutting-edge technology. With this extensive course, you will gain the information and skills necessary to succeed in the field of criminal intelligence, covering everything from intelligence-led policing to decision-making and counterterrorism. Key Features: CPD Certified Developed by Specialist Lifetime Access Students in this course will learn how to analyse crime data and gain an understanding of criminal behaviour through Criminal Intelligence Analysis. They will learn research methods and techniques to study crimes effectively. Students will explore criminal psychology and gain insights into how criminals think and behave. The course covers the workings of the criminal justice system in England and Wales, focusing on laws and procedures. Learners will develop essential skills and competencies needed for a career in criminal intelligence analysis, such as critical thinking and decision-making. They will also learn to use modern technology and tools to analyse crime data. The course includes training in intelligence-led policing, where students will learn to use intelligence to guide police strategies. Additionally, there is a focus on counterterrorism, teaching students how to use intelligence analysis to prevent terrorist activities. Overall, students will be equipped with the knowledge and skills to work effectively in criminal intelligence and law enforcement. Course Curriculum: Module 01: Introduction to Intelligence Analysis Module 02: Research Methods in Crime Analysis Module 03: Understanding Criminal Psychology Module 04: The Criminal Justice System in England and Wales Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 07: Technology in Criminal Intelligence Analysis Module 08: Intelligence-Led Policing Module 09: Decision Making in Criminal Intelligence Analysis Module 10: Counterterrorism and Criminal Intelligence Analysis Learning Outcomes: Understand principles of intelligence analysis in crime contexts. Apply research methods to crime analysis tasks effectively. Analyse criminal psychology theories and their applications. Comprehend the criminal justice system in England and Wales. Develop skills for effective criminal intelligence analysis. Utilise technology for enhanced criminal intelligence analysis. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in criminal intelligence analysis. Those pursuing careers in law enforcement. Professionals in the criminal justice system. Students studying criminology or related fields. Individuals aiming to enhance analytical skills in crime contexts. Career path Criminal Intelligence Analyst Crime Analyst Intelligence Officer Counterterrorism Analyst Police Detective Security Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Learn the art of floristry and flower arrangement with our comprehensive training course. Gain practical skills in creating stunning floral designs for weddings, events, and more. Perfect for aspiring florists and entrepreneurs alike.

Enhance your skills in commercial management with our comprehensive Diploma course. Learn essential concepts from relationship management to budgeting and negotiation. Perfect for professionals seeking to advance their careers in business and management.