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***24 Hour Limited Time Flash Sale*** Behaviour Management, Psychology and Emotional Intelligence Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Discover the Power of Behavior Management, Psychology, and Emotional Intelligence with Our Exclusive Bundle! Unlock the secrets of the human mind and excel in your personal and professional life with our comprehensive bundle of eight exceptional courses. Introducing the "Behavior Management, Psychology, and Emotional Intelligence" bundle, a transformative learning experience that combines three QLS-endorsed courses and five relevant CPD QS accredited courses. With this bundle, you'll gain a deep understanding of human behavior, enhance your psychological insights, and develop invaluable emotional intelligence skills. What sets this bundle apart is the inclusion of three QLS-endorsed courses, guaranteeing the utmost credibility and recognition for your achievements. When you complete these courses, you'll receive prestigious hardcopy certificates, a tangible testament to your expertise in Behavior Management, Advanced Psychology, and Emotional Intelligence. These certificates are a mark of distinction and will make you stand out in your field. In addition to the QLS-endorsed courses, you'll have access to five CPD QS accredited courses that complement your learning journey. Each course is designed to provide you with practical insights and strategies to excel in various aspects of your personal and professional life. Key Features of the Behaviour Management, Psychology and Emotional Intelligence Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Behaviour Management, Psychology and Emotional Intelligence bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Behaviour Management QLS Course 02: Advanced Certificate in Psychology Level 4 QLS Course 03: Emotional Intelligence 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Communication Masterclass Building Strong Relationships Course 02: Spiritual Life Coaching Course 03: Leadership Skills for The Future Course 04: Coaching & Mentoring Course 05: Public Speaking: Presentations like a Boss In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Behaviour Management, Psychology and Emotional Intelligence courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Behaviour Management, Psychology and Emotional Intelligence Bundle: Master the foundational principles and techniques of Behaviour Management, Psychology and Emotional Intelligence. Develop advanced proficiency in Behaviour Management, Psychology and Emotional Intelligence methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Behaviour Management, Psychology and Emotional Intelligence. Enhance your problem-solving and critical thinking abilities within the context of Behaviour Management, Psychology and Emotional Intelligence. Cultivate strong communication and collaboration skills essential for success in Behaviour Management, Psychology and Emotional Intelligence. Embark on a captivating journey into the realm of human behavior, psychology, and emotional intelligence with our exclusive "Behavior Management, Psychology, and Emotional Intelligence" bundle. This comprehensive collection of courses provides you with the knowledge and skills needed to thrive in various aspects of your life. From understanding behavior patterns to mastering the art of effective communication, this bundle offers a transformative learning experience that will enrich your personal and professional endeavors. With three QLS-endorsed courses and five CPD QS accredited courses, this bundle guarantees the highest level of recognition and credibility for your achievements. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to enhance their understanding of behavior management techniques. Professionals in psychology or related fields looking to expand their knowledge. Leaders and managers aiming to develop their emotional intelligence and leadership skills. Public speakers and presenters who want to captivate their audience with impactful presentations. Career path Behavior Analyst: £30,000 - £45,000 per year Psychologist: £25,000 - £60,000 per year Leadership Development Manager: £40,000 - £70,000 per year Life Coach: £25,000 - £100,000 per year Public Speaking Coach: £25,000 - £60,000 per year Human Resources Manager: £30,000 - £70,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Begin a transformative career path with our exclusive First Time Supervisor / Caseworker Training Program View our First Time Supervisor / Caseworker training course dates below, available remotely via Microsoft Teams. Embark on a transformative journey with our First Time Supervisor / Caseworker Training course. Meticulously crafted for legal advisors stepping into their inaugural supervisory roles or transitioning into casework responsibilities. This course is designed to equip participants with the essential skills, knowledge, and insights needed to excel in their new leadership positions within the legal field. This comprehensive training program combines theoretical insights with practical applications, interactive discussions, and real-world scenarios. Elevate your leadership skills and excel in your role as a first-time supervisor or caseworker with our “First Time Supervisor / Caseworker Training.” Register now to unlock your potential for success in the legal advisory landscape.   Course joining links, materials and instructions are sent out 24hours before the course starts. Immigration Advice Service has been providing professional immigration services for over 10 years in the public, private and corporate sectors. Our fully qualified and OISC regulated trainer will guide you through the process and ensure you are competent in the area of Unaccompanied Minors. Who Should Attend: Designed for immigration Legal Practitioners, Lawyers, Solicitors, Immigration Advisors. Course Topics: Smooth transitions for legal advisors becoming supervisors or caseworkers. Understanding new responsibilities and expectations. Building effective communication skills for team leadership. Fostering a positive and collaborative work culture. Techniques for efficient time management in supervisory or casework roles. Providing constructive feedback and evaluations for team members. Setting and monitoring performance goals for optimal team performance. Balancing legal expertise with leadership responsibilities. Addressing ethical considerations in a supervisory role. Maintaining accuracy and attention to detail in handling legal cases. Problem-solving strategies for complex legal cases. Identifying continuous learning and growth opportunities.

Description Guided Weapon Systems Diploma Embarking on the journey of mastering the knowledge and skills essential in the field of guided weapon systems is now accessible from the comfort of your home. Welcome to the Guided Weapon Systems Diploma, a meticulously designed online course that aims to impart profound understanding and expertise to enthusiastic learners. This comprehensive diploma course offers a rich reservoir of knowledge, ensuring that students acquire vital insights and practical information concerning guided weapon systems. From the inception of the course with the introduction to guided weapon systems, learners are ushered into a well-structured flow of curated content. Each segment of the course contributes to building a solid foundation, enriching the learner's proficiency in various components and functionalities of the weapon systems. In the Guided Weapon Systems Diploma, students engage with a wide array of topics such as the essential components of a guided weapon system and the underlying principles of guidance and control. The curriculum ensures a well-rounded grasp, moving seamlessly through various weapon systems, including air-to-air missile systems, surface-to-air missile systems, and more. The course navigates through intricate details, elucidating aspects of cruise missiles, ballistic missiles, naval weapon systems, and ground-based attack systems, fostering a conducive learning environment for acquiring essential competencies. One of the standout features of the Guided Weapon Systems Diploma is its forward-thinking approach. The course not only equips learners with current knowledge but also casts light on future trends and developments, preparing students to stay abreast of forthcoming innovations and advancements. Moreover, the course widens the horizon of understanding by exploring the global landscape of guided weapon systems, cultivating a global perspective and facilitating a broader comprehension of international practices and frameworks. The Guided Weapon Systems Diploma ensures that the learning experience is holistic and multifaceted. By opting for this course, students benefit from a curriculum that amalgamates theoretical knowledge with practical insights, enhancing the learning trajectory. The online nature of the course provides flexibility, allowing learners to explore and absorb the content at a pace that aligns with their learning styles and schedules. Choosing the Guided Weapon Systems Diploma is a step towards gaining a robust mastery over guided weapon systems. The course promises an enriching journey, teeming with valuable insights and knowledge that will be instrumental in fostering expertise and proficiency in the realm of guided weapon systems. Through this online course, you gain the confidence and competence required to navigate the dynamic and intricate domain of guided weapon systems, ensuring a well-rounded and thorough understanding of the various elements and aspects integral to this field. Committing to this diploma course signifies embarking on a journey of learning that is not only comprehensive and detailed but also attuned to the evolving landscapes and future trajectories of guided weapon technologies. What you will learn 1:Introduction to Guided Weapon Systems 2:Components of a Guided Weapon System 3:Principles of Guidance and Control 4:Air-to-Air Missile Systems 5:Surface-to-Air Missile Systems 6:Cruise Missiles and Ballistic Missiles 7:Naval Weapon Systems 8:Ground-Based Attack Systems 9:Future Trends and Developments 10:The Global Landscape of Guided Weapon Systems Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for any business professional who encounters conflict in the workplace. Overview Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution. An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Recognizing the Impact of Conflict Identify Your Personal Reaction to Conflict Develop a Healthy Attitude Toward Conflict 2. Analyzing Conflict Assess the Situation Identify the Source of the Conflict 3. Dealing with Conflict Listen Actively Communicate Effectively Respond to Negative Tactics Avoid Conflict Escalation 4. Resolving Conflict Evaluate Approaches to Conflict Resolution Determine the Best Solution Implement an Action Plan Additional course details: Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

In today's dynamic world, mastering multiple languages is not just a skill but a necessity. The Interpreter Language Learning Laboratory: Boost Your Linguistics Skills course addresses the pressing need for effective communication and linguistic diversity in the UK. Recent language learning trends indicate a growing demand for versatile linguistic skills, creating a gap that this Interpreter Language Learning Laboratory: Boost Your Linguistics Skills course expertly fills. Whether you're aiming to enhance your career prospects, facilitate inclusive communication, or simply indulge your passion for languages, this Interpreter Language Learning Laboratory: Boost Your Linguistics Skills programme offers a unique blend of foundational and specialized courses to cater to a diverse range of learners. This Interpreter Language Learning Laboratory: Boost Your Linguistics Skills Bundle Consists of the following Premium courses: Course 01: English (Spelling, Punctuation and Grammar) Communication Skills Training Course 02: German Course for Beginners Course 03: Read and Write Arabic Course Course 04: French Course for Beginners Course 05: Beginner Spanish Course Course 06: Daily Spoken French - Lesson 2 - First Conversations Course 07: TEFL/TESOL and Language Teaching Methodologies Course 08: Daily Spoken French - Lesson 3 - Descriptions Course 09: Italian Course 10: Dyslexia Level 3 Course 11: Working with Individuals with Learning Disabilities and SEN Teaching Course 12: Understanding Specific Learning Difficulties: Supporting Diverse Learners Course 13: Deaf Awareness Training Course 14: Autism & Dyslexia Awareness Training Course 15: Speech & Language Therapy Course 16: British Sign Language Interpreter Course Course 17: Public Speaking Masterclass Course 18: Self Esteem Course 19: Communication Skills: Body of the Speech, Expressions & Body Movements Course 20: Body Language Diploma 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Interpreter Language Learning Laboratory: Boost Your Linguistics Skills Learning Outcomes: Upon completion of this Interpreter Language Learning Laboratory: Boost Your Linguistics Skills bundle, you should be able to: Develop proficiency in English spelling, punctuation, and grammar. Acquire foundational skills in German, French, Italian, and Spanish. Demonstrate competence in supporting individuals with dyslexia and learning disabilities. Master the basics of British Sign Language interpretation. Cultivate effective public speaking and communication through body language. Gain insights into teaching methodologies for diverse learners. Unlock the power of communication with a curriculum that spans English language essentials, beginner courses in German, French, Italian, and Spanish, as well as focused training on supporting individuals with dyslexia, learning disabilities, and autism. From mastering grammar nuances to acquiring British Sign Language interpretation skills, this Interpreter Language Learning Laboratory: Boost Your Linguistics Skills course empowers you with a rich linguistic toolkit. Engage in daily spoken language sessions and gain valuable insights into teaching methodologies, public speaking, and non-verbal communication, ensuring you emerge not just as a speaker of languages but a master communicator poised for success. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Language enthusiasts seeking diverse linguistic skills. Professionals aiming to enhance communication in their careers. Individuals interested in supporting those with learning disabilities. Students pursuing a holistic language learning experience. Public speakers looking to refine their communication techniques. Anyone with a passion for fostering inclusive language environments. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Interpreter Language Learning Laboratory: Boost Your Linguistics Skillscourse, all you need is - A smart device A secure internet connection And a keen interest in Language Learning Laboratory: Boost Your Linguistic Skills Career path Language tutor or instructor - Average Salary: •30,000 per year Communication Specialist - Average Salary: •35,000 per year Educational Support Worker - Average Salary: •25,000 per year Public Speaking Coach - Average Salary: •40,000 per year Dyslexia Support Specialist - Average Salary: •28,000 per year British Sign Language Interpreter - Average Salary: •32,000 per year Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

During pregnancy, hypnotherapy fosters a calm mindset, eases discomfort, and aids in preparing for childbirth (hypnobirthing). By harnessing the power of the mind-body connection, hypnotherapy proves advantageous in alleviating challenges when birthing fostering overall women's health and empowerment.

During pregnancy, hypnotherapy fosters a calm mindset, eases discomfort, and aids in preparing for childbirth (hypnobirthing). By harnessing the power of the mind-body connection, hypnotherapy proves advantageous in alleviating challenges when birthing fostering overall women's health and empowerment.

Level 3, 4 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Description Business Intelligence Diploma In today's fast-paced business world, understanding and utilising data is pivotal. The Business Intelligence Diploma offers individuals an online platform to gain a comprehensive understanding of the domain of business intelligence (BI). By embarking on this digital learning journey, participants will gain vital knowledge in areas such as data collection, warehousing solutions, and visualization techniques. Beginning with an introduction to Business Intelligence, learners will quickly gain a solid foundation. The importance of efficiently gathering and managing data is undisputed in modern businesses. This course provides a thorough understanding of data collection and management, ensuring that students are well-equipped to handle vast amounts of information. An equally important component of BI is how data is stored. The Business Intelligence Diploma covers data warehousing solutions, ensuring participants know how to store, retrieve, and manage data in an efficient manner. Once data is securely stored, the next step is to make sense of it. Through this course's focus on data visualization techniques, learners will discover how to present data in clear, compelling formats. Of course, data alone is just a tool. The true value comes from using this data to make informed decisions. The course delves into analytical models and algorithms, providing students with the means to interpret complex data sets and extract meaningful insights. These insights then play a pivotal role in business decision-making, another key area covered by the Business Intelligence Diploma. KPIs (Key Performance Indicators) and performance metrics are crucial elements in evaluating the success and impact of business initiatives. In the Business Intelligence Diploma, participants will learn to identify, measure, and analyse these metrics, ensuring that business strategies align with objectives and goals. Implementing business intelligence within an organisation is not without its challenges. Thus, the diploma also touches on BI implementation and change management. This ensures that students are prepared not only to understand BI but to lead its integration within their organisations. The business landscape is ever-evolving, with new trends constantly emerging. Staying abreast of these changes is crucial. The Business Intelligence Diploma provides insights into emerging trends in the BI world, ensuring that learners remain at the forefront of the industry. Lastly, measuring the impact and ROI (Return on Investment) of Business Intelligence is vital in evaluating its effectiveness. This course provides the tools and knowledge required to assess the tangible benefits of BI initiatives within an organisation. In conclusion, the Business Intelligence Diploma offers an online, comprehensive curriculum for those wishing to master the intricacies of business intelligence. From data collection to measuring BI's impact, this course ensures that its participants are well-equipped to thrive in the ever-evolving world of business. By completing this diploma, individuals will undoubtedly be better prepared to harness the power of data and use it to drive informed business decisions. Join the Business Intelligence Diploma today and embark on a transformative digital learning experience. What you will learn 1:Introduction to Business Intelligence 2:Data Collection and Management 3:Data Warehousing Solutions 4:Data Visualization Techniques 5:Analytical Models and Algorithms 6:Business Intelligence in Decision Making 7:KPIs and Performance Metrics 8:BI Implementation and Change Management 9:Emerging Trends in Business Intelligence 10:Measuring the Impact and ROI of Business Intelligence Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.