CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
Duration 2 Days 12 CPD hours This course is intended for Professionals wishing to maximize their productivity and efficiency by investing their time more effectively will benefit from this course. Overview Time Management Prioritization Organization Workflow Productivity Time is limited, so getting the most out of every minute is critical. In this course, students will learn to improve their focus, prioritize tasks, identify and avoid obstacles to staying on track, and develop strategies to get the most out of their time. Students will acquire time management tools and decision-making techniques to help focus on purpose and achieve your goals, balancing the needs of both business and personal life. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Wise Time Management Identifying Time Wasters Applying the 80/20 Rule Utilizing Calendars Creating Rituals 2. Prioritizing Your Time Taking Charge of Your Time Protecting Your Time through Assertiveness 3. Planning Wisely Managing the Power of Your Productivity Journal Finding Hidden Time Chunking, Blocking, and Tackling 4. Organizing Your Workspace Decluttering Managing Workflow Taking Control over Email 5. Tackling Procrastination Knowing Why You Procrastinate Nine Ways to Avoid Procrastination 6. Crisis Management Weathering the Storm Creating and Executing a Plan Applying Lessons Learned 7. Increase Your Productivity Applying Productivity Tools Finding What Works Eliminating the Word \'Should\' Building on Success Additional course details: Nexus Humans Prioritizing Your Time Effectively training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Prioritizing Your Time Effectively course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Professionals who manage teams and desire to understand what leads to conflict, help peacefully navigate team members through potentially antagonistic situations, encourage and empower others to disagree respectfully and productively, and effectively manage disputes between team members will benefit from this course. Overview Identify and manage sources of conflict Define an effective strategy to deal with conflict Implement a process to manage conflict situations Build civility in the workplace In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Understanding conflict Identifying the Causes of Conflict Harnessing the Benefits of Conflict Resolving Conflict Understanding the Key People in Conflict Resolution 2. Civility in the Workplace Recognizing Uncivil Behavior Reaping the Benefits of Civil Behavior Working with Difficult People Identifying and Avoiding Incivility Creating, Implementing, and Enforcing a Civility Policy 3. Conflict Resolution Process Making an Effective Atmosphere Developing Mutual Understanding Focusing on individual and Shared Needs Getting to the Root Cause Generating Options Building a Solution 4. Conflict Resolution Strategies Differentiating Resolution Strategy Versus Process Recognizing the Advantages and Disadvantages to Collaborating, Competing, Compromising, and Avoiding Additional course details: Nexus Humans Constructive Conflict Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Constructive Conflict Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
We're passionate about equipping churches to respond to domestic abuse. Our Domestic Abuse Awareness course will help you explore key questions around the issue of domestic abuse, like how to recognise the signs of domestic abuse, why domestic abuse happens, and how to start supporting survivors.
Duration 3 Days 18 CPD hours This course is intended for Senior Consultants (both functional and technical) that aspire to be Solution Architects, or current Solution Architects that are new to the role. The Solution Architect is responsible for the successful design, implementation, deployment and adoption of an overall solution. The Solution Architect ensures that the solution meets the customer?s needs now and in the future. In this course, students will learn about decisions a Solution Architect makes during an implementation, covering security, integrations, Power Apps architecture, Power Automate architecture, and more. This course is designed to give you an introduction to the Solution Architect role. Becoming a Solution Architect/Getting to know your customer Define a Solution Architect Role of a Solution Architect on projects Project Methodology Getting to know your customer Group exercise - Getting to know your customer Conceptualizing the design from requirements How to lead the requirement collection effort Using fit gap analysis Pillars of good architecture Blueprinting the solution architecture Group exercise - Design from requirements Project governance and working as a team Solution Architect's role in project governance Techniques for keeping a project on track Scenarios that could cause a project to fail Group exercise - Project governance and working as a team Power Platform Architecture Key Power Platform architecture components Understand how platform design and limits influence solution architectures Updates and feature releases Understand how to communicate how the platform meets customer needs Data Modeling Data model influences Data model strategy Data types Data relationships Group exercise - Data modeling Analytics and artificial intelligence Planning and evaluating requirements Operational reporting Power BI Enterprise BI Pre-built insights and custom AI Power Apps Architecture Discuss options for apps and how to choose where to start Discuss app composition options Using components as part of your app architecture Considerations for including Portals as an app in your architecture Group exercise - Power Apps Architecture topics Application Lifecycle Management (ALM) Microsoft vision and Solution Architect's role in ALM Environment strategies Defning a solution structure for your deliverable Power Automate Architecture Discuss options for automation and custom logic Review considerations for using triggers and common actions Explore using Business Process Flows (BPF) to guide users through business processes Group Exercise - Evaluate scenarios for Power Automate usage Security Modeling Solution Architect's role in security modeling Discovery and learning your client's environment Controlling access to environments and resources Controlling access to CDS Data Group Exercise - Security Modeling Integration Solution Architects role in Integrations What is an integration and why do we need it Platform features that enable integration CDS Event Publishing Scenarios for group discussion Dynamics 365 Applications Architecture Solution Architect's role when deploying Dynamics 365 apps Architecture Considerations for primary apps Group Exercise - App specific working groups evaluate requirements Power Virtual Agents architecture Introduction Chatbot options Chatbot concepts Best practices Integrate chatbots Power Virtual Agents in Microsoft Teams Robotic Process Automation Introduction Power Automate Desktop Recording and editing tasks Running desktop flows Process advisor Testing and Go Live Solution Architect's role with testing and go live Planning for testing Planning for go live
Duration 5 Days 30 CPD hours This course is intended for This course is intended for Information Technology (IT) Professionals who have some experience working with Windows Server and are looking for a single five-day course that covers core administration components and technologies in Windows Server. This course also helps server administrators from previous Windows Server versions to update their knowledge and skills related to Windows Server. The course is also for individuals from a service desk role who wish to transition into server maintenance. This five-day instructor-led course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing identity, networking, storage and compute by using Windows Server, and who need to understand the scenarios, requirements, and options that are available and applicable to Windows Server. The course teaches IT professionals the fundamental administration skills required to deploy and support Windows Server in most organizations. Module 1: Windows Server Administration Overview Introducing Windows Server Windows Server Core Overview Windows Server administration principles and tools overview Module 2: Identity Services in Windows Server AD DS Overview Deploying Windows Server domain controllers Azure AD overview Implementing Group Policy Active Directory Certificate Services overview Module 3: Network Infrastructure services in Windows Server Deploying and managing DHCP Deploying and managing DNS service Deploying and managing IPAM Remote Access Services in Windows Server Module 4: File Servers and Storage management in Windows Server Volumes and File Systems in Windows Server Implementing sharing in Windows Server Implementing Storage Spaces in Windows Server Implementing Data Deduplication Implementing iSCSI Deploying Distributed File System Module 5: Hyper-V virtualization and containers in Windows Server Hyper-V in Windows Server Configuring VMs Securing virtualization in Windows Server Containers in Windows Server Overview of Kubernetes Module 6: High Availability in Windows Server Planning for failover clustering implementation Creating and configuring failover cluster Overview of stretch clusters High availability and disaster recovery solutions with Hyper-V VMs Module 7: Disaster recovery in Windows Server Hyper-V Replica Backup and restore infrastructure in Windows Server Module 8: Windows Server security Credentials and privileged access protection Hardening Windows Server JEA in Windows Server Securing and analyzing SMB traffic Windows Server update management Module 9: RDS in Windows Server Overview of RDS Configuring a session-based desktop deployment Overview of personal and pooled virtual desktops Module 10: Remote access and web services in Windows Server Implementing VPNs Implementing Always On VPN Implementing NPS Implementing Web Server in Windows Server Module 11: Server and performance monitoring in Windows Server Overview of Windows Server monitoring tools Using Performance Monitor Monitoring event logs for troubleshooting Module 12: Upgrade and migration in Windows Server AD DS migration Storage Migration Service Windows Server migration tools Additional course details: Nexus Humans 55371 Windows Server Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55371 Windows Server Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This course is intended for anyone who is new to software development and wants, or needs, to gain an understanding of programming fundamentals and object-oriented programming concepts. They will typically be high school students, post-secondary school students, or career changers, with no prior programming experience. They might want to gain an understanding of the core programming fundamentals before moving on to more advanced courses such as Programming in C#. Overview Explain core programming fundamentals such as computer storage and processing. Explain computer number systems such as binary. Create and use variables and constants in programs. Explain how to create and use functions in a program. Create and use decisions structures in a computer program. Create and use repetition (loops) in a computer program. Explain pseudocode and its role in programming. Explain the basic computer data structures such as arrays, lists, stacks, and queues. Implement object-oriented programming concepts. Create and use classes in a computer program. Implement encapsulation, inheritance, and polymorphism. Describe the base class library (BCL) in the .NET Framework. Explain the application security concepts. Implement simple I/O in a computer program. Identify application errors and explain how to debug an application and handle errors. Identify the performance considerations for applications. In this 5-day course, students will learn the basics of computer programming through the use of Microsoft Visual Studio 2022 and the Visual C# and Visual Basic programming languages. The course assumes no prior programming experience and introduces the concepts needed to progress to the intermediate courses on programming, Programming in C#. The focus will be on core programming concepts such as computer storage, data types, decision structures, and repetition by using loops. The course also covers an introduction to object-oriented programming covering classes, encapsulation, inheritance, and polymorphism. Coverage is also included around exception handling, application security, performance, and memory management. 1 - Introduction to Core Programming Concepts Computer Data Storage and Processing Application Types Application Lifecycle Code Compilation 2 - Core Programming Language Concepts Syntax Data Types Variables and Constants 3 - Program Flow Introduction to Structured Programming Concepts Introduction to Branching Using Functions Using Decision Structures Introducing Repetition 4 - Algorithms and Data Structures Understand How to Write Pseudocode Algorithm Examples Introduction to Data Structures 5 - Error Handling and Debugging Introduction to Program Errors Introduction to Structured Error Handling Introduction to Debugging 6 - Introduction to Object-Oriented Programming Introduction to Complex Structures Introduction to Structs Introduction to Classes Introducing Encapsulation 7 - More Object-Oriented Programming Introduction to Inheritance Introduction to Polymorphism Introduction to .NET and the Base Class Library 8 - Introduction to Application Security Authentication and Authorization Code Permissions on Computers Introducing Code Signing 9 - Core I/O Programming Using Console I/O Using File I/O 10 - Application Performance and Memory Management Value Types vs Reference Types Converting Types The Garbage Collector Additional course details: Nexus Humans 55337 Introduction to Programming training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55337 Introduction to Programming course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
The global financial markets have seen significant volatility in recent months, with shifts in economic policies, geopolitical tensions, and technological advancements driving fluctuations in Forex Trading & Stock Trading. Investors and traders are seeking comprehensive knowledge and strategic insights to navigate these turbulent waters effectively. In today's dynamic financial landscape, mastering Forex Trading & Stock Trading is paramount for anyone aiming to thrive in the investment arena. Our Forex Trading, Stock Trading & Penny Stocks Day Trading QLS Endorsed Diploma offers a comprehensive set of courses, meticulously designed to equip learners with the expertise needed to excel in these domains. With a blend of theoretical insights and practical strategies, this bundle provides a solid foundation for individuals aspiring to conquer the intricacies of financial markets. 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Gain insights into financial analysis and its application in investment strategies over Forex Trading & Stock Trading courses. Master swing trading techniques and capitalize on market fluctuations for maximum returns. Enhance personal development skills by learning Forex Trading & Stock Trading such as networking, confidence, time management, and stress management. Explore the world of financial markets through our immersive bundle, encompassing an array of topics vital for success in Forex Trading & Stock Trading. From deciphering market trends to implementing effective trading strategies, participants delve into the intricacies of investment analysis, gaining actionable insights into maximizing returns. With a focus on practical application and theoretical underpinnings, learners develop a nuanced understanding of capital budgeting, investment decision rules, and cryptocurrency trading, equipping them with the tools needed to thrive in dynamic market environments. Whether you're embarking on a career in finance or seeking to augment your existing skill set, this bundle provides a comprehensive roadmap for success in Forex Trading & Stock Trading. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Through this comprehensive course Forex Trading & Stock Trading, you should be able to: Students pursuing degrees in finance, economics, or related fields seeking practical knowledge in Forex Trading & Stock Trading. Working professionals in finance, accounting, or investment management aiming to enhance their skill set and stay abreast of industry trends over Forex Trading & Stock Trading courses. Entrepreneurs and individuals interested in diversifying their investment portfolios and generating passive income streams throughForex Trading & Stock Trading. 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A comprehensive introduction to UX design. Learn the key principles and concepts behind the UX process. Take your first steps into UX Whether you want to explore UX as a career or expand your professional skillset, this UX design fundamentals course is the perfect starting point. Follow 65 expert lessons that will immerse you in the theory and principles of UX Design Learn about the techniques that underpin the UX process, like user research, affinity diagrams, and prototyping Earn a globally recognised and university credit-rated professional qualification Who is it for? Anybody who needs to understand UX Format Online, self-paced Duration 6 weeks (recommended) Commitment 3 hours per week How you’ll benefit If you want to really understand UX, this UX design fundamentals course for you. Speak confidently about UX design Develop a mindset for problem-solving Learn to advocate for the user - and make better business decisions as a result Become a more rounded, valuable professional Showcase your knowledge with a university credit-rated certificate Learn the key UX design fundamentals concepts in just six weeks. Everything you need to truly grasp UX, over five engaging modules. Module 1 Introduction to UX design Gain a comprehensive overview of the UX design process. Module 2 User research methods Learn how to gain deep insights into customer needs and behaviours. Module 3 Analysis techniques Discover how research gets translated into actionable insights. Module 4 Defining the experience Explore problem-solving techniques and design principles. Module 5 Prototyping techniques Understand the different forms of prototyping and when to use them. Exam 40-minute final exam Get assessed on your knowledge through a final exam.