7999 Insights courses in Cardiff delivered Online

This course explains how huge chunks of data can be analyzed and visualized using the power of the data analyst toolbox. You will learn Python programming, advanced pivot tables' concepts, the magic of Power BI, perform analysis with Alteryx, master Qlik Sense, R Programming using R and R Studio, and create stunning visualizations in Tableau Desktop.

Explore the comprehensive Mental Health Care (MCA & DOLS) Training, designed to empower healthcare professionals with essential knowledge and skills. Delve into understanding the legal frameworks that underpin mental health care, ensuring you grasp the intricacies of the Mental Capacity Act and Deprivation of Liberty Safeguards. Navigate through insightful modules that cover the spectrum of care, from assessing mental capacity to making informed decisions in the best interests of individuals. Gain proficiency in handling confidential information and maintaining meticulous records, crucial for providing ethical and effective care. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Prepare yourself to advocate for vulnerable individuals, empowering them through advance planning and robust advocacy practices. Understand the roles of public bodies and services established under the MCA Act 2005, equipping yourself to navigate legal complexities with confidence and clarity. In today's dynamic healthcare landscape, this training also addresses the unique challenges posed by pandemics, ensuring you remain adaptable and effective in delivering compassionate care during crises. Whether you're new to mental health care or seeking to enhance your expertise, this course offers indispensable insights to elevate your professional practice and uphold the rights and dignity of those in your care. Course Curriculum: Module 01: The Mental Capacity Act Module 02: Legal Background to DOLS Module 03: Deprivation of Liberty Safeguards (DoLS) Module 04: Liberty Protection Safeguards (LPS) Module 05: Assessment of Mental Capacity Module 06: Best Interest Decision Making Module 07: Providing Care or Treatment to People Who Lack Capacity Module 08: Authorised Deprivation Module 09: Confidentiality and Record-Keeping Module 10: Advocacy and Advance Planning Module 11: Public Bodies and Services Created by MCA Act 2005 Module 12: The MCA and DOLS During a Pandemic Learning Outcomes: Understand Mental Capacity Act principles and legal implications for healthcare. Explain the legal framework of Deprivation of Liberty Safeguards (DoLS). Apply Best Interest Decision Making in mental health care scenarios. Demonstrate knowledge of Liberty Protection Safeguards (LPS) implementation. Evaluate mental capacity assessments and their role in care planning. Maintain confidentiality and accurate record-keeping in accordance with regulations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals needing legal understanding in mental health care. Social workers involved in care planning and safeguarding processes. Legal professionals dealing with mental capacity and deprivation of liberty cases. Advocates supporting individuals' rights within healthcare settings. Public service personnel managing compliance with Mental Capacity Act requirements. Career path Mental Health Support Worker Social Care Officer Legal Advisor (Healthcare) Advocacy Coordinator Public Service Administrator Clinical Psychologist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Take our course "Criminal Psychology: Criminal Intelligence Analysis" to learn the mysteries of criminal behaviour. Explore research methodologies, dive into the principles of intelligence analysis, and learn about criminal psychology. Learn how the criminal justice systems in Wales and England operate, develop your abilities as a criminal intelligence analyst, and make use of cutting-edge technology. With this extensive course, you will gain the information and skills necessary to succeed in the field of criminal intelligence, covering everything from intelligence-led policing to decision-making and counterterrorism. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Students in this course will learn how to analyse crime data and gain an understanding of criminal behaviour through Criminal Intelligence Analysis. They will learn research methods and techniques to study crimes effectively. Students will explore criminal psychology and gain insights into how criminals think and behave. The course covers the workings of the criminal justice system in England and Wales, focusing on laws and procedures. Learners will develop essential skills and competencies needed for a career in criminal intelligence analysis, such as critical thinking and decision-making. They will also learn to use modern technology and tools to analyse crime data. The course includes training in intelligence-led policing, where students will learn to use intelligence to guide police strategies. Additionally, there is a focus on counterterrorism, teaching students how to use intelligence analysis to prevent terrorist activities. Overall, students will be equipped with the knowledge and skills to work effectively in criminal intelligence and law enforcement. Course Curriculum: Module 01: Introduction to Intelligence Analysis Module 02: Research Methods in Crime Analysis Module 03: Understanding Criminal Psychology Module 04: The Criminal Justice System in England and Wales Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 07: Technology in Criminal Intelligence Analysis Module 08: Intelligence-Led Policing Module 09: Decision Making in Criminal Intelligence Analysis Module 10: Counterterrorism and Criminal Intelligence Analysis Learning Outcomes: Understand principles of intelligence analysis in crime contexts. Apply research methods to crime analysis tasks effectively. Analyse criminal psychology theories and their applications. Comprehend the criminal justice system in England and Wales. Develop skills for effective criminal intelligence analysis. Utilise technology for enhanced criminal intelligence analysis. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in criminal intelligence analysis. Those pursuing careers in law enforcement. Professionals in the criminal justice system. Students studying criminology or related fields. Individuals aiming to enhance analytical skills in crime contexts. Career path Criminal Intelligence Analyst Crime Analyst Intelligence Officer Counterterrorism Analyst Police Detective Security Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's dynamic business landscape, a B2B Business Development & Sales Training Course is indispensable for professionals aiming to thrive in the competitive market. With B2B transactions forming the backbone of countless industries, mastering sales techniques tailored to business-to-business interactions is crucial. This course equips individuals with the skills needed to navigate complex sales processes, build lasting client relationships, and drive revenue growth. In the UK, where B2B sales roles are in high demand, mastering this discipline opens doors to lucrative job opportunities, with average salaries ranging from £30,000 to £50,000 per annum. Moreover, the advantages of such training are multifaceted: it enables professionals to understand market trends, craft effective sales strategies, negotiate deals, and adapt to evolving customer needs. Ultimately, investing in a B2B Business Development & Sales Training Course not only enhances one's employability but also fosters long-term success in the modern business landscape. Key Features: This B2B Business Development & Sales Training Course Includes: This B2B Business Development & Sales Training Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Business Growth Module 02: Essentials of B2B Sales and Marketing Module 03: Understanding the B2B Buyer Module 04: Crafting B2B Marketing Strategies Module 05: Achieving Sales and Marketing Synergy Module 06: Building a High-Performing B2B Sales Team Module 07: Nurturing B2B Lead Generation Module 08: Advanced B2B Sales Techniques Module 09: Effective B2B Sales Leadership Module 10: Innovating B2B Business Development Approaches Learning Outcomes: After completing this B2B Business Development & Sales Training Course, you will be able to: Understand B2B business development fundamentals for effective strategy formulation. Apply B2B sales techniques to enhance lead generation and conversion. Analyze B2B buyer behavior to tailor marketing strategies accordingly. Implement sales and marketing alignment strategies for improved organizational efficiency. Develop and manage a proficient B2B sales team for optimal performance. Create and execute B2B business development strategies for sales and growth. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? B2B Business Development & Sales Training Course Professionals seeking B2B sales and marketing expertise enhancement. Individuals aspiring to excel in B2B business development roles. Entrepreneurs aiming to refine B2B sales and marketing strategies. Sales and marketing personnel transitioning into B2B sales-focused careers. Business owners desiring deeper insights into B2B sales management. Career path B2B Business Development & Sales Training Course B2B Sales Representative Business Development Executive B2B Marketing Specialist Sales Manager (B2B) Account Manager (B2B) B2B Sales Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you someone wishing to learn the skills to analyze data professionally using Power BI? Do you want to learn to create impressive reports? Then this is the right course for you! Learn the complete workflow in Power BI from A-to-Z and advanced analytics with DAX-calculated columns and measures, forecasting, and advanced analytics.

Effective treatment and recovery Discover why some people become traumatised and not others, the cause of extreme traumatic stress responses, the wide range of trauma symptoms – and much more… Accredited CPD: 2.5 hours This clear, helpful online trauma awareness course with Ros Townsend, a highly experienced psychotherapist specialising in treating trauma, gives you a thorough understanding of how and why we can be impacted by traumatic events, what is happening in our brains, what causes post traumatic stress symptoms and how to help someone who is suffering. The clearest explanation of trauma I’ve ever had - thank you! Why take this course With the Covid-19 Pandemic, more people than usual have experienced extremely stressful, distressing and/or frightening events, and many are finding that it has left them with traumatic stress symptoms. Suffering from trauma – whether from a single incident or multiple events – can have a significant impact on a person’s mental and physical health. It can also greatly affect the lives of those around them. Understanding is key – recovery is possible Understanding what makes us vulnerable to becoming traumatised, how our brains react to distressing events, and why, how to spot trauma symptom, the coping strategies people employ, what needs to happen to enable recovery and when to see professional help, is essential if we are able to help people effectively. Jam-packed full of clear information, insights and tips, this online trauma course will clarify this and more for you, making you better equipped to help support recovery and build resilience – it is an essential course for anyone wishing to help traumatised children and adults successfully recover as quickly as possible, or for anyone wanting to better understand what’s happening to someone they care about. A well presented and taught online course, from a highly knowledgeable and engaging teacherMELANIE BEARNE – AFTER ATTENDING ROS' GUIDED IMAGERY WORKSHOP Live online version available The content of this course is also covered, along with further information and group break out sessions, on the live online course Trauma: Patterns from the Past – which gives you the additional benefit of being able to ask our expert tutor questions. What will you learn A clear understanding of what trauma is What’s happening in our brains when we experience a traumatic event Why some people are affected by traumatic events, but not others Why post-traumatic stress occurs and the many different ways it can present What makes something ‘a trauma’ The physical and psychological causes of post traumatic stress symptoms such as flash backs, hypervigilance, anger, poor sleep, poor memory, physical pain, difficulty thinking, digestive problems, low mood Why PTS symptoms can develop years after a traumatic event The fight or flight response – its impact on our brain and body, and why it can be triggered inappropriately Why some people freeze when faced with a traumatic event, and why we shouldn’t feel ashamed if we do The double whammy that comes with the ‘freeze’ response Why our brains evolved this way How traumatic memories can stay ‘live’, keeping us on constant alert for danger ‘The straw that broke the camel’s back’: why one seemingly small event can tip someone into PTSD after years of exposure to other distressing events The importance of pattern-matching in understanding how our brains work What we all need as human beings to live emotionally healthy lives Spotting the ‘red-flag’ signs that you, or someone you care for, might need further support – and where to find effective help How best to support others suffering from the effects of trauma The far-reaching impacts of unresolved trauma, including the development of co-morbid conditions and unhelpful coping strategies, such as addictions How unresolved trauma can lead to depression – the trauma / depression cycle The natural way we recover from distressing events How high emotional arousal impacts on our ability to think clearly Why post traumatic stress triggers seemingly inappropriately extreme fear reactions Differences when treating single incident trauma, multiple trauma or ‘complex trauma’ The traumatic memories continuum The common elements of effective treatments for post traumatic stress (PTSD) Working holistically from the human givens approach An understanding of how the rewind technique works; its many advantages and applications How to build resilience and recover from symptoms How to access the ‘recovery zone’ Using breathing techniques with clients suffering from trauma Self-help strategies for improving your mental health and minimising traumatic symptoms When to seek professional help What's included? Videos Life-long access CPD Certificate Who is this course suitable for? Anyone interested in understanding trauma and the many different ways it can present, the physical and psychological causes of post traumatic stress symptoms (PTSD), and what can be done to help – whether for personal or professional reasons. Anyone working with traumatised people including health and welfare professionals, including: psychologists, counsellors, psychotherapists, mental health nurses, psychiatrists, school counsellors, student wellbeing officers, doctors, nurses, OTs, social workers, health visitors, youth workers, outreach, support workers, clinical psychologists, midwives, welfare officers, youth workers, hypnotherapists and those working with traumatised members of public services, such as: firefighters, police, paramedics and military personnel – you will find the information on this course hugely helpful. This course has been independently accredited by the internationally recognised CPD Standards Office for 2.5 hours of CPD training. Meet your tutor Rosalind Townsend Ros Townsend is an experienced psychotherapist and supervisor with busy practices in SW England, where she combines private therapy work with referrals from Occupational Health and the NHS. Read more

Are you ready to advance your career in the field of education? Our HLTA - Level 4 Certificate for Higher Level Teaching Assistants (RQF) is not just an ordinary qualification; it's a mark of excellence recognized by Ofqual and the UK Government. This Higher Level Teaching Assistant - HLTA Level 4 Qualification serves as your gateway to earning a respected and professional credential that can truly transform your educational career. Immerse yourself in the world of professional knowledge, child development, and special educational needs. Master the skills of effective communication, curriculum planning, and assessment techniques. Learn how to expertly manage behaviour and leave a lasting impact on the learning journey of children and young people. This Higher Level Teaching Assistant - HLTA Level 4 Qualification is not just a job opportunity; it's a path to a fulfilling and influential role in the education sector. Learning Outcomes in Higher Level Teaching Assistant - HLTA Level 4 Qualification Develop a comprehensive understanding of the roles and responsibilities of Higher Level Teaching Assistants. Cultivate effective teamwork and collaboration within an educational environment. Gain valuable insights into child development, including influencing factors and parental involvement. Acquire the necessary skills to support learners with diverse needs and promote positive behavior. Why Choose Focus Awards? Selecting Focus Awards for your educational and training programs offers several key advantages. As an accrediting body governed by Ofqual, their qualifications are widely recognized, both nationally and internationally, ensuring that you are held to the highest educational standards. Focus Awards' commitment to professionalism, rapid growth, and diverse range of qualifications makes them a dynamic choice for a relevant and exceptional learning experience. Choosing Focus Awards can elevate your career prospects, personal development, and educational achievements. Benefits You Will Gain in Higher Level Teaching Assistant - HLTA Level 4 Qualification Access to high-quality virtual learning materials. 24/7 access to course modules. A user-friendly online platform. Compliance with established standards. A recognized qualification. Exceptional customer service. Guided Learning Hours in Higher Level Teaching Assistant - HLTA Level 4 Qualification This Higher Level Teaching Assistant - HLTA Level 4 Qualification requires a total of 108 hours of Guided Learning Hours (GLH), which includes direct interactions and support from educators or trainers. These hours ensure that learners receive appropriate guidance and assessment throughout their educational journey. Total Qualification Time in Higher Level Teaching Assistant - HLTA Level 4 Qualification Total Qualification Time (TQT) encompasses both Guided Learning Hours (GLH) and an estimate of hours dedicated to independent preparation, study, and other learning activities, including assessments, under the guidance of educational staff but not directly supervised. The credit value of a qualification is determined based on TQT, with each credit representing 10 hours of learning. For this Higher Level Teaching Assistant - HLTA Level 4 Qualification, the Total Qualification Time is 360 hours, with a total credit value of 36. Method of Assessment in Higher Level Teaching Assistant - HLTA Level 4 Qualification Assessment activities: Multiple short assignments requiring evidence of general reading and appropriate references. Submission: All assignments must be submitted via the online portal. Pass criteria: To attain a Pass, learners must meet all learning outcomes; no grading system is applied. Assessment process: Tutor-marked assignments are administered after completing each unit, with comprehensive feedback. External assessment: Tutor-marked tasks are also subject to assessment by a qualified professional. Quality assurance: Tasks undergo both internal and external moderation processes to ensure they meet the required standards for both learners and assessors. Progression after Higher Level Teaching Assistant - HLTA Level 4 Qualification Learners who complete the Higher Level Teaching Assistant - HLTA Level 4 Qualification have the opportunity to explore these pathways and further enhance their teaching skills and career prospects. Focus Awards Level 3 Award in Education and Training (RQF): A foundational course for those interested in teaching and training roles. Focus Awards Level 4 Certificate in Education and Training (RQF): A comprehensive program designed for aspiring educators and trainers. Focus Awards Level 5 Diploma in Education and Training (RQF): An advanced qualification suitable for educators aiming to excel, often serving as a stepping stone toward achieving Qualified Teacher Status (QTS). Qualification Purpose The HLTA - Level 4 Certificate for Higher Level Teaching Assistants (RQF) by Focus Awards is tailored for current teaching assistants with aspirations to become Higher Level Teaching Assistants. Its primary purpose is to enhance their knowledge and skills, enabling them to effectively support individuals and small groups in educational settings while addressing various additional needs. Who is this course for? This Higher Level Teaching Assistant - HLTA Level 4 Qualification is for: Aspiring Higher Level Teaching Assistants Current Teaching Assistants with ambitions to advance their careers Individuals deeply committed to inclusive education Those seeking to support learners with diverse needs Requirements Candidates looking to enrol in this program must meet specific entry criteria. Minimum age: 16 years Employment as a teaching assistant in a school Work placement can be in a primary, secondary, or special school Career path Upon completion of the Higher Level Teaching Assistant - HLTA Level 4 Qualification, you can pursue various career paths as follows: Higher Level Teaching Assistant (HLTA): £18,000 to £30,000 per year Special Educational Needs Coordinator (SENCO): £30,000 to £45,000 per year Classroom Teacher (Starting): £25,714 to £32,157 per year Educational Consultant: £30,000 to £60,000 per year Note: Registration, Assessment, Certification fee included with this price

Blockchain revolutionizes industries, offering decentralized, secure digital asset storage and transfer. This course explores fundamental blockchain and Web3 concepts-architecture, consensus, and benefits. Delve into blockchain economics, crucial for understanding network incentives and sustainability.

Explore the dynamic world of Organisational Planning & Ethics through our comprehensive course. It is designed for those aiming to make a big impact in the modern business world.