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Unlock the core principles of modern marketing with our comprehensive Principles of Marketing Theory Course. Designed for aspiring marketers and seasoned professionals alike, this course delves into essential concepts and strategies that drive successful marketing campaigns in today's dynamic business environment. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Principles of Marketing Theory course, learners will explore essential concepts and practices to excel in marketing. They will understand how marketing can be socially responsible and its impact on sales and brand reputation. They will learn techniques to build customer loyalty and effectively use marketing data to segment markets. The course covers strategies to cluster customers based on their characteristics and how to align products with diverse market segments. Learners will discover the role of core values in marketing and methods to enhance product sales through effective marketing campaigns. They will also delve into Customer Relationship Management (CRM) systems and activities that foster strong customer relationships. Throughout the course, learners will grasp the importance of key performance indicators (KPIs) in evaluating marketing success and the requirements for conducting socially responsible marketing campaigns. Course Curriculum Module 01: Scope and Purpose of Socially Responsible Marketing Module 02: Significance of Brand and Reputation to Sales Performance Module 03: Significance of Customer Loyalty to the Achievement of Marketing Objectives Module 04: Valid and Reliable Marketing Data for Segmenting the Market Module 05: Marketing Data Collection Methods Module 06: Market Segmentation Module 07: Cluster Customers With Similar Characteristics Module 08: How Core Values Are Expressed Module 09: How a Range of Products May Appeal to Different Market Segments Module 10: Role of Marketing in Enhancing the Sale of Products and/or Services Module 11: Customer Relationship Management (CRM) Activities and Systems Module 12: Marketing Key Performance Indicators Module 13: The Requirements of Socially Responsible Marketing Campaigns Learning Outcomes: Understand the importance of socially responsible marketing strategies. Analyze the impact of brand reputation on sales performance metrics. Evaluate customer loyalty's role in achieving marketing objectives effectively. Apply valid and reliable methods for marketing data segmentation. Implement various marketing data collection techniques for business insights. Utilize market segmentation strategies to target diverse customer groups effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Marketing professionals seeking advanced theoretical knowledge. Business students focusing on marketing theory and principles. Entrepreneurs aiming to enhance their marketing strategy skills. Individuals interested in understanding consumer behaviour and segmentation. Professionals looking to expand their knowledge in marketing analytics. Career path Market Research Analyst Brand Manager Digital Marketing Specialist Advertising Executive Public Relations Manager Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Explore the critical aspects of medical law through this comprehensive course. Begin with an introduction to medical law before diving into the legislation governing access to health, medical reports, and treatment. Delve into extensive coverage of public health and health service regulations, mental health laws, abortion legislation, adult support, and the impact of coronavirus. This course also includes additional pertinent legislations, providing a thorough understanding of the legal landscape in healthcare. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Students in this programme will explore various aspects of medical law, covering topics such as access to healthcare, medical treatment, and reports. They will study legislation related to public health services, including its different facets and implications. The course also covers mental health laws, including both general and specialised requirements. Additionally, learners will examine laws concerning abortion, adult support services, and recent legislation related to coronavirus. The course concludes with an overview of other relevant legal frameworks, providing a comprehensive understanding of how laws impact medical practices and healthcare delivery. Through these studies, students will gain insights into the legal rights and responsibilities within the healthcare sector, preparing them to navigate complex legal issues that arise in medical contexts. Course Curriculum: Module 01: An Introduction to Medical Law Module 02: Legislation on Access to Health, Medical Report, Treatment Module 03: Legislation on Public Health and Health Service (Part 1) Module 04: Legislation on Public Health and Health Service (Part 2) Module 05: Legislation on Public Health and Health Service (Part 3) Module 06: Legislation on Public Health and Health Service (Part 4) Module 07: Legislation on Mental Health (Part 1) Module 08: Legislation on Mental Health (Part 2) Module 09: Legislation on Abortion Module 10: Legislation on Adult Support Module 11: Legislation on Coronavirus Module 12: Other Legislation (Part 1) Module 13: Other Legislation (Part 2) Learning Outcomes: Identify key principles in medical law and their applications in healthcare. Analyse legislation concerning access to health services and medical treatment. Evaluate regulations impacting public health services in the UK context. Examine legal frameworks surrounding mental health and their implications. Discuss statutory provisions governing abortion and adult support services. Summarise the legislative responses to health crises like the coronavirus pandemic. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking legal knowledge relevant to medical practice. Legal professionals aiming to specialise in healthcare and medical law. Policy analysts are interested in understanding healthcare legislation in depth. Students pursuing degrees in healthcare management or public health. Individuals involved in healthcare advocacy and patient rights organisations. Career path Healthcare Policy Analyst Medical Law Consultant Public Health Advocate Legislative Affairs Specialist Healthcare Compliance Officer Patient Rights Advocate Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Explore the ancient art of Acupuncture Therapy in our comprehensive course. Learn about acupressure points, treatment for pain and mental health, professional standards, and much more. Ideal for aspiring practitioners and those seeking holistic health insights.

🌟 Unlock Your Professional Potential with the Care Certificate - 15 Standards Online Course! 🌟 Are you ready to elevate your career in the healthcare and social care sector? Look no further! Introducing our comprehensive online course - the 'Care Certificate - 15 Standards.' Designed to equip you with essential skills and knowledge, this course covers a range of critical modules that will empower you to excel in your role and make a positive impact on the lives of those you care for.   🚀 What You'll Gain: 👉 Standard 1 - Your Role and Responsibilities: Understand and excel in your unique role within the healthcare and social care environment. 👉 Standard 2 - Your Personal Development: Foster your growth with a focus on continuous improvement and personal development. 👉 Standards 3 & 4 - Safeguarding Children and Adults: Learn to create safe environments and protect vulnerable individuals from harm. 👉 Standard 5 - Person-Centered Care: Develop skills to provide individualized, compassionate care that respects the dignity of each person. 👉 Standard 6 - Infection Prevention and Control: Master techniques to prevent and control the spread of infections, ensuring a safe and hygienic environment. 👉 Standard 7 - Health and Safety: Prioritize the well-being of both yourself and those under your care by understanding and implementing health and safety practices. 👉 Standard 8 - Fluids and Nutrition: Gain insights into maintaining optimal hydration and nutrition for improved overall health. 👉 Standard 9 - Equality and Diversity: Embrace diversity and promote equal opportunities for all, fostering an inclusive environment. 👉 Standard 10 - Duty of Care: Understand your responsibilities and obligations towards the well-being of individuals in your care. 👉 Standard 11 - Data Protection and Confidentiality: Safeguard sensitive information and uphold confidentiality to maintain trust and compliance. 👉 Standard 12 - Communication: Hone your communication skills to enhance collaboration and understanding within your team. 👉 Standard 13 - Basic Life Support: Acquire life-saving skills to respond effectively in emergency situations. 👉 Standard 14 - Caring for Mental Health: Develop a compassionate approach to supporting individuals with mental health challenges. 👉 Standard 15 - Privacy and Dignity: Respect the privacy and dignity of individuals in your care, ensuring a person-centered approach.   🌐 Why Choose Our Course: ✅ Flexible Learning: Access the course anytime, anywhere, fitting seamlessly into your busy schedule. ✅ Expert Instructors: Learn from industry professionals with extensive experience in healthcare and social care. ✅ Interactive Modules: Engage with dynamic content, quizzes, and practical scenarios to reinforce your learning. ✅ Certification: Receive a prestigious certificate upon completion, enhancing your professional credibility.   🔥 Don't Miss Out on This Opportunity to Excel in Your Career! Enroll Now and Transform Your Professional Journey! 🔥   Invest in yourself and make a difference in the lives of those you care for. The Care Certificate - 15 Standards is your key to unlocking a fulfilling and impactful career in healthcare and social care. Enroll now and embark on a journey of personal and professional growth!   Course Curriculum Standard 1 - Your role and responsibilities Your role and responsibilities 00:00 Standard 2 - Your personal development Your personal development 00:00 Standard 3 - Safeguarding children Safeguarding children 00:00 Standard 4 - Safeguarding adults Safeguarding adults 00:00 Standard 5 - Person-centered care Person-centered care 00:00 Standard 6 - Infection prevention and control Infection prevention and control 00:00 Standard 7 - Health and safety Health and safety 00:00 Standard 8 - Fluids and nutrition Fluids and nutrition 00:00 Standard 9 - Equality and diversity Equality and diversity 00:00 Standard 10 - Duty of care Duty of care 00:00 Standard 11 - Data protection and confidentiality Data protection and confidentiality 00:00 Standard 12 - Communication Communication 00:00 Standard 13 - Basic life support Basic life support 00:00 Standard 14 - Caring for Mental Health Caring for Mental Health 00:00 Standard 15 - Privacy and Dignity Privacy and Dignity 00:00

🚀 Elevate Your Online Presence with 'Online Presence Pinnacle: Marketing Excellence Course' 🚀 Are you ready to transform your digital footprint and skyrocket your business to new heights? Welcome to the ultimate marketing mastery journey - the 'Online Presence Pinnacle' course! Unleash the power of cutting-edge strategies and propel your brand to success with our comprehensive curriculum designed for marketing excellence.   🔥 Module 1: Funnel Building For Massive Profits Unlock the secrets to creating high-converting sales funnels that turn prospects into customers. Learn how to optimize every step of the customer journey and maximize your profits. 🚀 Module 2: Lead Generation, Traffic & List Building Discover the art of generating quality leads, driving targeted traffic, and building a responsive email list. Master the techniques that will keep your pipeline flowing with potential customers. 🌐 Module 3: LinkedIn Advertising Harness the power of the world's largest professional network. Learn how to leverage LinkedIn advertising to reach your ideal audience, establish thought leadership, and drive business growth. 🎯 Module 4: How To Do Banner Advertising Dive into the world of visual storytelling. Uncover the secrets of creating compelling banner ads that capture attention, communicate your message effectively, and drive results. 🐦 Module 5: Twitter Ads For Fun & Profit Turn tweets into treasure with our Twitter Ads module. Explore innovative strategies to promote your brand on one of the fastest-moving platforms and watch your ROI soar. 💰 Module 6: Make Profits With Facebook Ads Master the art and science of Facebook advertising. From audience targeting to ad creatives, learn the strategies that will not only increase your brand visibility but also boost your bottom line. 🔍 Module 7: Search Ads - For Massive Profits Navigate the complex world of search engine advertising. Optimize your campaigns for maximum visibility, drive targeted traffic, and watch your profits skyrocket through strategic search ads.   🎓 Why Choose Online Presence Pinnacle? ✨ Expertly crafted curriculum by industry professionals ✨ Practical, hands-on lessons for real-world application ✨ In-depth insights into the latest marketing trends ✨ Interactive community for networking and support ✨ Lifetime access to course materials and updates   🌟 Don't miss this opportunity to revolutionize your online presence and elevate your marketing game! Enroll in 'Online Presence Pinnacle: Marketing Excellence Course' today and embark on a journey towards digital success. 👉 Limited slots available. Secure your spot now and transform your online presence! 👈 Course Curriculum Funnel Building For Massive Profits Intro To Funnel Building 00:00 Funnel Building - Part 1 00:00 Funnel Building - Part 2 00:00 Funnel Building - Part 3 00:00 Lead Generation, Traffic & List Building Intro To Lead Generation 00:00 Lead Gen - Lead Magnets 00:00 Lead Gen - Landing Pages 00:00 Lead Gen - Getting Traffic 00:00 LinkedIn Advertising Intro To LinkedIn Advertising 00:00 LinkedIn Ads - Campaign Manager 00:00 LinkedIn Ads - Creating ADS That SELL 00:00 LinkedIn Ads - Creating ADS That SELL - Part 2 00:00 How To Do Banner Advertising Intro To Banner Advertising 00:00 Banner Ads - Designing The Ad 00:00 Banner Ads - Ad Campaign Goals 00:00 Banner Ads - Setting Uo & Running Campaigns 00:00 Twitter Ads For Fun & Profit Intro To Twitter TimeLine Ads 00:00 Twitter Ads - Canpaign Objects & Details 00:00 Twitter Ads - Ad Groups & Targeting 00:00 Twitter Ads - Creating The Ad & Launching 00:00 Make Profits With Facebook Ads Intro To Facebook Newsfeed Ads 00:00 Facebook Ads - Marketing Objectives 00:00 Facebook Ads - Ad Targeting & Budgeting 00:00 Facebook Ads - Creating The Ad 00:00 Search Ads - For Massive Profits Intro To Search Ads 00:00 Search Ads - Marketing Objectives 00:00 Search Ads - Ad Groups & Keywords 00:00 Search Ads - Creating & Monitoring Ads 00:00

🌟 Unlock the Power of Effective Verbal Communication Mastery 🌟   Are you ready to elevate your communication skills and leave a lasting impression in every conversation? Welcome to the transformative journey of our comprehensive online course: 'Effective Verbal Communication Mastery: Telephone and Conference Etiquette'!   MODULE 1: INTRODUCTION Embark on this enriching journey by understanding the fundamental principles of verbal communication. Gain insights into the significance of effective communication in today's interconnected world. Lay the groundwork for success by grasping the nuances of verbal exchanges and their impact on professional relationships. MODULE 2: PREPARATION AND PLANNING Master the art of preparation and strategic planning for every communication endeavor. Discover techniques to organize your thoughts, structure your conversations, and anticipate potential challenges. Learn how meticulous planning can enhance your verbal communication skills and set you apart in any situation. MODULE 3: TELEPHONE TACTICS Dive into the specifics of telephone etiquette and tactics. Uncover the secrets to engaging phone conversations that leave a lasting positive impression. From tone modulation to effective listening, grasp the subtleties that make your telephone interactions impactful and meaningful. MODULE 4: CONCLUSION Synthesize your learnings and embark on your journey towards becoming a verbal communication virtuoso. Summarize key takeaways, consolidate your newfound knowledge, and set actionable goals to implement your skills confidently. Prepare to leave a remarkable mark in every communication scenario.   Join our course now and unlock the potential to: ✨ Navigate professional conversations with finesse ✨ Cultivate impactful verbal communication skills ✨ Enhance your confidence in telephone and conference interactions ✨ Build lasting relationships through effective communication strategies   Don't miss this opportunity to revolutionize your communication prowess. Enroll now in 'Effective Verbal Communication Mastery: Telephone and Conference Etiquette' and witness the transformation in your interactions! Sign up today to embark on a journey toward communication excellence! 🚀📞🌟 Course Curriculum INTRODUCTION Promo Winning Communication Skills for Telephone, Conference Calls 00:00 Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls 00:00 PREPARATION AND PLANNING Never Confuse Personal Phone Use with Business Telephone Use Again 00:00 Why Your Phone is the Best Secret Business App Ever 00:00 Planning Your Successful Phone Environment 00:00 Final Preparation for Your Successful Phone Meetings 00:00 Making Sure Your Phone Passes Your Friend Test 00:00 Planning for Winning Conference Calls 00:00 Look Prime Time Ready for Your Video Calls 00:00 Placing Phone Calls Like the Consummate Professional 00:00 Always Knowing the Best Time to Call Clients and Prospects 00:00 Now You will Never Wake Up a Client in the Middle of the Night 00:00 Answering the Phone so Everybody Knows You are Ready for Business 00:00 No Such Thing As Answering The Phone Too Quickly These Days 00:00 Your Clients Will Never Think You are Screaming At Them Again 00:00 TELEPHONE TACTICS Knowing How to Sound Your Very Best - Every Time 00:00 The Right Way to Put Someone On Hold 00:00 Making Sure They Only Hear the Magic of Your Voice 00:00 Being a Professional to Every Generation, Regardless of Your Own Preferences 00:00 Voicemail That Soothes, Not Angers 00:00 Best Voicemail Messages for Success 00:00 Take 1, Take 2, Take 3 Until You Get It Right 00:00 Never Be Busy for Clients and Bosses Again 00:00 Making Your Phone Disappear At the Perfect Moments 00:00 Tit for Tat and Text for Text 00:00 Better Than the Best Hollywood Goodbyes 00:00 CONCLUSION Conclusion - You Are Now a Master of the Telephone for Every Business Situation 00:00

🌟 Unlock the Power of Artful Healing! 🌟 🎨 Welcome to the Artful Healing Certification Course! 🎨 Are you ready to embark on a transformative journey that combines the therapeutic power of art with the healing process? Introducing our Artful Healing Certification Course, where creativity meets wellness, and your passion becomes your profession.   🌈 What is Artful Healing? Artful Healing is a unique approach to wellness that harnesses the expressive power of art to promote healing, self-discovery, and personal growth. Whether you're a seasoned professional in the field of therapy or someone looking to make a positive impact in the lives of others, this course is your gateway to becoming a certified Artful Healing practitioner.   ✨ Why Choose Artful Healing Certification? Holistic Approach: Learn how to integrate art therapy techniques with traditional therapeutic practices, creating a holistic approach to healing mind, body, and soul. Proven Results: Artful Healing has been proven effective in reducing stress, anxiety, and promoting emotional well-being. Join the movement that is changing lives through creative expression. Flexible Learning: Our online course allows you to study at your own pace, from the comfort of your home. Access engaging video lectures, practical exercises, and a supportive community of like-minded individuals. Expert Instruction: Led by experienced art therapists and wellness professionals, our instructors bring a wealth of knowledge and real-world expertise to guide you on your journey. Comprehensive Curriculum: From foundational principles to advanced techniques, our comprehensive curriculum covers a range of topics including art modalities, therapeutic interventions, and ethical considerations in practice.   🚀 What You'll Gain: Certification: Become a certified Artful Healing practitioner and enhance your credentials in the field of therapy and wellness. Practical Skills: Acquire hands-on experience in facilitating artful healing sessions, developing personalized interventions, and creating a safe space for clients to explore their emotions. Community Connection: Join a supportive community of fellow learners, share experiences, and collaborate on projects that promote the widespread adoption of artful healing. Business Insights: Learn how to market your artful healing practice, attract clients, and build a successful career in the growing field of expressive arts therapy.   🌟 Enroll Now and Ignite Your Passion for Healing Through Art! 🌟 Don't miss this opportunity to gain the skills and certification needed to make a lasting impact on the lives of others. Join the Artful Healing Certification Course today and embark on a journey of transformation, empowerment, and creative healing!   🎓 Enroll Now and Unleash the Healing Power of Art! 🎨✨ Course Curriculum Module 01 Programme Overview - Art Therapy 00:00 Introduction to Art Therapy 00:00 The Psychology of Color 00:00 The Psychology of Art Therapy 00:00 Zentangles - Step-by-Step Guide 00:00 Module 02 Mandalas - Step-by-Step Guide 00:00 Zendalas - Step-by-Step Guide 00:00 Doodle Art - Step-by-Step Guide 00:00 Scribble Drawing - Step-by-Step Guide 00:00 Stippling - Step-by-Step Guide 00:00 Module 03 Comic Strip - Step-by-Step Guide 00:00 Line Art - Step-by-Step Guide 00:00 Color Wheel - Step-by-Step Guide 00:00 Emotion Wheel (Painting Emotions) - Step-by-Step Guide 00:00 Gratitude Tree - Step-by-Step Guide 00:00 Module 04 Vision Board - Step-by-Step Guide 00:00 Mind Mapping - Step-by-Step Guide 00:00 Self-Body State - Step-by-Step Guide 00:00 Meditative Painting - Step-by-Step Guide 00:00 Art Journal - Step-by-Step Guide 00:00 Module 05 Self-Soothing Image Folder - Step-by-Step Guide 00:00 Healing Postcard - Step-by-Step Guide 00:00 Affirmation Cards - Step-by-Step Guide 00:00 A Letter to Your Younger Self - Step-by-Step Guide 00:00 Box of Forgiveness - Step-by-Step Guide 00:00 Paint a Mirror or Window - Step-by-Step Guide 00:00

Child & Adult Speech & Language Disorders Certificate In the dynamic landscape of healthcare, the demand for professionals well-versed in speech and language disorders is on the rise, and there's no better time to equip yourself with the skills needed to make a lasting impact. Our comprehensive 'Child & Adult Speech & Language Disorders Certificate' course is your gateway to a fulfilling career, addressing the pressing needs of individuals facing communication challenges. As the course starts, you will be educated about speech science. You will learn the secrets of speech production as you become familiar with respiration, phonation, and articulation. Plus, this Child & Adult Speech & Language Disorders Certificate course will enhance your ability to perceive and interpret various speech sounds, enabling you to analyse and appreciate the richness of spoken language. Additionally, you will explore versatile child speech & language disorders like childhood apraxia of speech, dysarthria, voice disorders, stuttering, etc. You will gain expertise in identifying and managing children with speech disorders to restore their ability to make normal speech. In this Child & Adult Speech & Language Disorders Certificate course, you will acquire knowledge about adult speech & language disorders as well. As you move through the Child & Adult Speech & Language Disorders Certificate course, you will gain insights on how to help a child with Speech and language difficulties. This course explains in detail versatile exercises and techniques to improve a child's listening difficulties, understanding difficulties, fluency difficulties, etc. Seize the opportunity to advance your career and contribute to a brighter, more communicative future. Enrol now in our Child & Adult Speech & Language Disorders Certificate course and be at the forefront of making a positive impact in the lives of individuals facing speech and language challenges. What You Will Learn Learn about the causes and types of speech difficulties Explore the processes involved in communication and language Introduce yourself to the basic strategies to help children with specific language needs Discover the right way to intervene with children experiencing such disorders Career Prospects The course will serve really well for aspiring professionals interested in becoming a Teacher SEN Teacher Teaching Assistant SNA Primary School Teacher This attested qualification may well be the extra edge you need to get employed in the mentioned sectors. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Who is this course for Anyone who is interested to learn about speech disorders People who work with children Parents Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Child & Adult Speech & Language Disorders Certificate The Science of Speech 00:17:00 Child Speech & Language Disorders 00:34:00 Adult Speech & Language Disorders 00:27:00 How to Help a Child with SL Difficulties 00:25:00

Our property management course will teach you every relevant piece of knowledge you need to have to manage a property.

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00