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794 Information Security courses

Ethical USB Flash Drive Hacking

4.3(43)

By John Academy

Course Overview In today's world, securing your data is one of the most concerning issues. Learn how you can secure your data from Bad USB devices in the Ethical USB Flash Drive Hacking course and be able to boost your data security skills. In this Ethical USB Flash Drive Hacking course, you will learn about ethical hacking principles, types of USB drives, Metasploit pentesting framework, USB security, USB controller and other techniques that will help you to understand how to protect your USB drive. You will be able to payload and deploy the payload of BadUSB devices. This course is ideal for anyone who wants to learn about USB security and be able to secure their device. You will get a clear understanding of USB security, pentesting and other techniques from this course. Learning Outcomes Understand what ethical hacking is Learn about the quality of USB drives and how to use USB drives safely Understand the use of the Metasploit testing framework Learn about different technologies that will help you to ensure the security of your USB drive Who is this course for? This course is ideal for anyone who wants to learn about ethical hacking and security issues. You will be able to understand and secure your data while stored in a USB flash drive from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Ethical USB Flash Drive Hacking is a useful qualification to possess and would be beneficial for any related profession or industry such as: Pentesters Data Security Officers Ethical Hackers Web Developers Module 01: USB Ninja Introduction USB Ninja Introduction 00:02:00 Module 02: Use of USB Use of USB 00:06:00 Module 03: Background Change Background Change 00:05:00 Module 04: First Payload First Payload 00:08:00 Module 05: Metasploit Metasploit 00:08:00 Module 06: Fileless Attack Fileless Attack 00:11:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Ethical USB Flash Drive Hacking
Delivered Online On Demand40 minutes
£18

General Data Protection Regulation (GDPR) with Cyber Security & IT Security

By Wise Campus

General Data Protection Regulation (GDPR) with Cyber Security & IT Security Enrol in our GDPR training course to safeguard sensitive information from theft and misuse! Are you open to pursuing a career in the area of legislation that updated and standardised data privacy regulations across the European Union? Our GDPR training will outline the regulation's extensive effects. The knowledge and abilities required to oversee all parts of compliance will be developed with the aid of GDPR training. You can run your business more effectively once you have successfully completed the GDPR training. Additionally, GDPR training can help you advance within your present organisation or launch your business venture with the greatest likelihood of success. You'll learn about the new GDPR regulations for protecting personal information and the most important new developments in this GDPR training session. The duties of data controllers and processors are also included in GDPR training. With our GDPR Training, you will also receive instruction on how to handle sensitive personal data and data protection jargon. You will have knowledge of what is required of businesses in terms of handling data protection by the end of the GDPR Training. You may put into practice a GDPR compliance strategy for your company with the aid of GDPR training. Improve your professional opportunities for life by adding a certificate from a GDPR training course to your resume. Special Offers of this General Data Protection Regulation (GDPR) with Cyber Security & IT Security Course This General Data Protection Regulation (GDPR) with Cyber Security & IT Security Course includes a FREE PDF Certificate. Lifetime access to this General Data Protection Regulation (GDPR) with Cyber Security & IT Security Course Instant access to this General Data Protection Regulation (GDPR) with Cyber Security & IT Security Course Get FREE Tutor Support to this General Data Protection Regulation (GDPR) with Cyber Security & IT Security Course General Data Protection Regulation (GDPR) with Cyber Security & IT Security Unlock the power of GDPR compliance with our in-depth GDPR Training—your pathway to expertise in data privacy regulations across the European Union. This GDPR Training provides you with essential insights into the sweeping impact of GDPR on businesses, ensuring you gain the skills and knowledge to master every aspect of compliance. By completing our GDPR Training, you’ll be equipped to streamline operations, enhance data security, and drive your business forward. Whether you aim to excel in your current role or venture into a new business, our GDPR Training empowers you with tools for sustained success in data protection. Who is this course for? General Data Protection Regulation (GDPR) with Cyber Security & IT Security Anyone can take this GDPR Training who is really interested in learning about the GDPR industry and the accompanying topics, such as: Data Protection Advisor Data Manager Data Protection Officer Data Protection Analyst Cybersecurity Analyst Risk Analyst and Security Consultant Requirements General Data Protection Regulation (GDPR) with Cyber Security & IT Security To enrol in this General Data Protection Regulation (GDPR) with Cyber Security & IT Security Course, students must fulfil the following requirements. To join in our GDPR: GDPR Course, you must have a strong command of the English language. To successfully complete our GDPR: GDPR Course, you must be vivacious and self driven. To complete our GDPR: GDPR Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this GDPR: GDPR Course. Career path GDPR with Cyber Security & IT Security This GDPR Training course will open doors for you and point you in the direction of numerous employment options with lucrative salaries ranging from £21,000 to £100,000 annually. GDPR Manager, Data Manager, Data Protection Officer, Cyber Security Analyst, and other relevant jobs can be obtained with a GDPR Training certificate.

General Data Protection Regulation (GDPR) with Cyber Security & IT Security
Delivered Online On Demand5 hours 18 minutes
£12

Certificate in Balanced Scorecard

By iStudy UK

The balanced scorecard is a strategic planning and management system used extensively in business and industry, government, and nonprofit organizations. It's practised to regulate business activities to the vision and the strategy of the organization for improving various internal functions of a business. If you're interested in growing the percentage of your business progress by applying the balanced scorecard, then join this Certificate in Balanced Scorecard today. Through this course, understand the concept of balanced scorecard including the benefits of this useful tool. Learn how to reduce the vast amount of information a company's IT systems process into essentials and avoid pitfalls. Course Highlights Certificate in Balanced Scorecard is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certificate in Balanced Scorecard into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 15 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certificate in Balanced Scorecard Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certificate in Balanced Scorecard is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certificate in Balanced Scorecard is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Certificate in Balanced Scorecard Course Overview FREE 00:15:00 Understanding the Balanced Scorecard FREE 00:30:00 Overview of the Balanced Scorecard Process 00:30:00 Creating a Project Vision Statement 00:15:00 Understanding Organizational Mission, Vision, and Values 00:15:00 Plans and Processes to Build 00:15:00 Building Balanced Scorecard Teams 00:15:00

Certificate in Balanced Scorecard
Delivered Online On Demand2 hours 15 minutes
£25

Certified Information Systems Security Professional (CISSP)

5.0(10)

By Apex Learning

Overview This comprehensive course on Certified Information Systems Security Professional (CISSP) will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Certified Information Systems Security Professional (CISSP) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Certified Information Systems Security Professional (CISSP). It is available to all students, of all academic backgrounds. Requirements Our Certified Information Systems Security Professional (CISSP) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 8 lectures • 02:13:00 total length •Security and Risk Management: 00:24:00 •Asset Security: 00:12:00 •Security Engineering: 00:16:00 •Communication and Network Security: 00:10:00 •Identity and Access Management: 00:10:00 •Security Assessment and Testing: 00:12:00 •Security Operations: 00:36:00 •Software Development Security: 00:13:00

Certified Information Systems Security Professional (CISSP)
Delivered Online On Demand2 hours 13 minutes
£12

Security Management with Cyber Security & Risk Management

By Wise Campus

Security Management: Security Management Encompass your assets! - to learn about controlling policy and process, enrol in our Security Management Diploma. Are you concerned about the prospects for the future? Our expertly designed Security Management Diploma Course is available to address all of your issues. With the help of this thorough Security Management Diploma course, you'll have all of your concerns assessed and the required knowledge.The Security Management Diploma Program is recent, trustworthy, and relevant. Your job and resume will both benefit from taking a Security Management Diploma course. To allow you to learn at your own pace and in your own time, this comprehensive Security Management Diploma is offered online and divided into manageable units. Your diploma in security management will educate you on the value of security and how to manage physical security. The Security Management Diploma course also covers crisis management, risk management, security, and the integration of security systems. With the help of our Security Management Diploma, you can gain knowledge about various tools, strategies, dealing with violence, and managing conflicts. So, show your expertise in this Security Management field to get extra advantage from other competitors. Enrol today to learn to protect tomorrow! Main Course: Security Management Diploma Free Courses are including with this Security Management: Security Management Course. Along with The Security Management: Security Management Course, We Offer a free Cyber Security Course Along with Security Management: Security Management Course, We Offer a free Risk Management Course Special Offers of this Security Management: Security Management Course This Security Management: Security Management Course includes a FREE PDF Certificate. Lifetime access to this Security Management: Security Management Course Instant access to this Security Management: Security Management Course Get FREE Tutor Support to this Security Management: Security Management Course Security Management: Security Management With the help of our extensive Security Management course, realize your full potential. Examine security management practices, security management strategies, and theories. Get the knowledge and abilities in security management that you need to succeed in the workplace. Enroll in our Security Management course now to make an investment in your future! Who is this course for? Security Management: Security Management Those who want to develop their abilities while preparing for a job should benefit from the Security Management Diploma program. Requirements Security Management: Security Management To enrol in this Security Management: Security Management Course, students must fulfil the following requirements. To join in our Security Management: Security Management Course, you must have a strong command of the English language. To successfully complete our Security Management: Security Management Course, you must be vivacious and self driven. To complete our Security Management: Security Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Security Management: Security Management Course. Career path Security Management: Security Management Use this comprehensive Security Management Diploma course to gain the knowledge and skills necessary to succeed at work.

Security Management with Cyber Security & Risk Management
Delivered Online On Demand1 hour 18 minutes
£12

Foundations of IT Security: Protecting Digital Assets

4.5(3)

By Studyhub UK

Dive deep into the realm of cyber safety with 'Foundations of IT Security: Protecting Digital Assets'. This curriculum ensures you grasp the essentials of IT defence, from understanding the rudiments to grasping advanced techniques. Chart your journey through crucial subjects such as network safety, OS safeguarding and the profound world of cryptography. In an era where digital threats loom large, this comprehensive programme equips you with the knowledge to defend the vast expanse of digital assets effectively. Learning Outcomes Understand the core principles of IT security and its significance. Develop insights into setting up and managing robust security policies and procedures. Master the intricacies of network, operating system, and web protection. Delve into the art of cryptography and familiarise with advanced encryption methods. Stay abreast with the latest and upcoming shifts in IT security paradigms. Why buy this Foundations of IT Security: Protecting Digital Assets? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Foundations of IT Security: Protecting Digital Assets for? Individuals keen on delving into the digital protection domain. IT professionals aiming to bolster their security knowledge. Entrepreneurs wishing to safeguard their digital assets. Technical enthusiasts curious about evolving IT security trends. Organisations aspiring to upgrade their digital defence mechanisms. Career path IT Security Analyst: £40,000 - £60,000 Network Security Specialist: £45,000 - £65,000 Cryptographer: £50,000 - £70,000 Web Security Administrator: £42,000 - £58,000 Wireless Security Consultant: £47,000 - £68,000 Digital Protection Strategist: £52,000 - £75,000 Prerequisites This Foundations of IT Security: Protecting Digital Assets does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to IT Security Introduction to IT Security 00:16:00 Module 2: Security Policies and Procedures Security Policies and Procedures 00:16:00 Module 3: Network Security Network Security 00:13:00 Module 4: Operating System Security Operating System Security 00:14:00 Module 5: Cryptography and Encryption Cryptography and Encryption 00:15:00 Module 6: Web Security Web Security 00:14:00 Module 7: Wireless Security Wireless Security 00:13:00 Module 8: Emerging Trends in IT Security Emerging Trends in IT Security 00:15:00

Foundations of IT Security: Protecting Digital Assets
Delivered Online On Demand1 hour 56 minutes
£10.99

cPanel Complete Guideline installation and configuration

4.3(43)

By John Academy

Course Overview Whether you want to become a web developer or a web host having an adequate understanding of cPanel is a must. The cPanel Complete Guideline installation and configuration is here to assist you in acquiring the skills and ability to use cPanel to manage a wide number of websites, email accounts and other essential aspects of web hosting. The cPanel Complete Guideline Installation and Configuration course is packed with theoretical and practical information on cPanel. In this course, you will get introduced to the cPanel configurations and learn how to install cPanel on the server. From the easy to follow module, you will pick up the skills and expertise to install PHP extensions, Nginx and Firewall. Here, you will receive a detailed lecture on SSH security configurations. This course will help you comprehend the process of automatic backup. Within a few steps, you will earn enough expertise for WordPress installation. The cPanel Complete Guideline installation and configuration course is a complete package built to equip you with practical cPanel skills. Join the course today and increase your employability in the relevant industry. Learning Outcomes Familiarize yourself with the steps of installing cPanel on the server Build an understanding of basic cPanel configurations Learn how to install PHP extensions Enrich your knowledge of SSH security configurations Understand the process of installing WordPress on cPanel Who is this course for? The cPanel Complete Guideline Installation and Configuration course is for individuals who want to learn about cPanel software  Entry Requirement Basic Linux Knowledge Basic understanding of web development and web hosting This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The cPanel Complete Guideline Installation and Configuration course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Web designers Web developers Web Host Module 01: Introduction Introduction 00:10:00 Module 02: Setup Server and Connect to SSH Setup Server and Connect to SSH 00:12:00 Module 03: Installing cPanel on the Server Installing cPanel on the Server 00:09:00 Module 04: Explain Domain Records and Hostname Explain Domain Records and Hostname 00:06:00 Module 05: Basic cPanel Configuration Basic cPanel Configuration 00:19:00 Module 06: Notices About Auto Hostname ssl Notices About Auto Hostname ssl 00:03:00 Module 07: SSH Security Config SSH Security Config 00:09:00 Module 08: Encrypt ssl Plugin Encrypt ssl Plugin 00:05:00 Module 09: PHP Security and Configuration PHP Security and Configuration 00:08:00 Module 10: Installing PHP Extensions Installing PHP Extensions 00:16:00 Module 11: Apache Web server Configuration Apache Web server Configuration 00:21:00 Module 12: Installing Nginx as a Reverse Proxy Installing Nginx as a Reverse Proxy 00:08:00 Module 13: Firewall Installation and Configuration Firewall Installation and Configuration 00:27:00 Module 14: Automatic Backup and Restore Automatic Backup and Restore 00:27:00 Module 15: Installing Wordpress on cPanel to Test Database Installing WordPress on cPanel to Test Database 00:13:00 Module 16: Upgrade to Cloudlinux Upgrade to Cloudlinux 00:17:00 Module 17: Cloudlinux and LVE Configuration Cloudlinux and LVE Configuration 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

cPanel Complete Guideline installation and configuration
Delivered Online On Demand3 hours 36 minutes
£18

Level 2 Certificate in Inventory Management

4.3(43)

By John Academy

Description: Every business needs a pristine organization method to maintain its inventory. This helps to improve productivity, distribution, and proper financial management. Level 2 Certificate in Inventory Management will help you to teach yourself an efficient employee and run smooth operation. In this course, you will learn about the basic terms used in warehouse, identify goals and objectives of inventory management, calculate safety stock, reorder points, evaluation of inventory management systems, maintain inventory accuracy, etc. As a stockroom manager, you will be able to satisfy need with stockpiling too much and run a smooth operation after finishing this course. Learning Outcomes: Interpret different terms so that you can understand the repeatedly used warehouse management Recognise the targets as well as the purposes of inventory management and assess your procedures for these goals Assess safety stock, reorder points, as well as order quantities Measure inventory management process Locate the segments of the inventory system Learn how can sustain fairer inventory perfection Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Inventory Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Inventory Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in Inventory Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Inventory Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 2 Certificate in Inventory Management
Delivered Online On Demand5 hours 10 minutes
£18

Level 2 Certificate in Customer Service Management

4.3(43)

By John Academy

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 2 Certificate in Customer Service Management
Delivered Online On Demand4 hours 29 minutes
£18

Strategic Planning Certificate Course

4.3(43)

By John Academy

Description: To run an organization, having a sound strategy is of utmost importance. It is one of the most valuable intangible aspect behind the success of any company. With this course, you get to learn how to develop yourself to be a wonderful strategist. Strategic planning is about getting your team, department or organization where it needs to go. Starting from knowing where you are and moving to where you want to get to, our Strategic planning course takes you right through the strategic planning process with helpful tools, techniques and ideas for every stage to enhance your strategic thinking skills. Learning Outcomes: How to identify the values that support their company How to define the vision for their company How to write a mission statement that explains what the company's purpose is How to complete meaningful SWOT analyses Tools and techniques to create a strategic plan that directs the organization from the executive to the front line Ways to implement, evaluate, and review a strategic plan How related tools, such as the strategy map and balanced scorecard, can help them develop a strategic plan Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Strategic Planning Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Strategic Planning Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Understanding Strategic Planning 00:15:00 Designing Our Vision 00:15:00 On a Mission 00:15:00 Performing a SWOT Analysis 00:15:00 Setting Goals 00:15:00 Assigning Roles, Responsibilities, and Accountabilities 00:30:00 The Full Picture 00:15:00 Gathering Support 00:15:00 Making the Change 00:15:00 How Does It Look? 00:15:00 Getting There 00:15:00 Mock Exam Mock Exam- Strategic Planning Certificate Course 00:20:00 Final Exam Final Exam- Strategic Planning Certificate Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Strategic Planning Certificate Course
Delivered Online On Demand3 hours 55 minutes
£18