153 Influence courses in Whetstone

It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: Understand the business case for increasing prices Take steps to research the market Consider their customers' motivations Use the six principles of influence Identify and adapt for different personality styles Assess their level of trust with customers Build rapport rapidly with their customers and prospects 1 Raising prices - keys to success Understanding the business case Researching the market Assessing the value of your offering 2 Understanding your customer base Assessing your key accounts What is your 'target' customer range? Creating consistency in pricing approach 3 Planning the increase Timing your implementation Communication strategy Elements of a good price increase letter 4 Developing influencing skills The Trust Equation The six principles of influence Discovering your customer's buying decisions 5 Emotional intelligence and price increases The part emotion plays Developing strategies for keeping calm Handling your customer's responses 6 Understanding different customer styles Discover your own style Recognising behaviour traits in others Adapting your approach to their style 7 Preparing for customer contact Preparing for specific customers Anticipating their response Dealing with challenging customers 8 Following through Maintaining a consistent approach Resisting requests for discounts Confirming the increase in writing

Overview NLP Sales Training will help shape your confidence and charisma as your communication skills grow. You will gain the tools to understand your client's needs at a deeper level so you can communicate more clearly and directly, thus increasing your personal influence and encouragement during their buying experience. This training will help you feel confident, connect more with your prospective/ existing customers and increase your ability to influence and get your message across. 

DESIGN AND MOCK UP BAGS AND ACCESSORIES – LEARN HOW TO PLAN, DESIGN AND COMMUNICATE YOUR PROJECT – Group Class: one teacher, six students – You will learn: What you need to study, research, and understand about the industry.How to correctly design a collection of fashion accessories.What information you should be able to provide about your designs.How to prepare a project for prototyping and manufacturing. How to create three-dimensional mock-ups of your designs. WHERE:At our South East London studioCOURSE LENGTH:Two consecutive weeks / Mon-Fri 10 am-3.30 pm   LEVEL:Complete beginners, beginners with some experience of drawing and/or designing and intermediate designers COURSE DESCRIPTION: BAG AND ACCESSORY DESIGN MASTERCLASSThis course is tailored for beginners and intermediate-level participants, offering a distinctive group class format designed to assist aspiring designers or those seeking guidance in bringing to life a practical and viable collection of bags and/or accessories.Through this course, you will gain a comprehensive grasp of fundamental skills in accessory design and what it requires to become a bag designer. It empowers you to transform your creative concepts into tangible realities by providing instruction on the essential steps required for prototyping and manufacturing your collection.In addition to acquiring the skills to design bags and accessories accurately and understanding what information to convey to a prototype maker, this course will guide you through the process of constructing three-dimensional mock-ups for your designs.   WHY THIS COURSE DIFFERS FROM THE TYPICAL ‘ACCESSORY DESIGN’ PROGRAMMEThis course has been meticulously designed by a team comprising designers, prototype makers, and handbag manufacturers. It offers a blend of theoretical and practical elements, providing you with the knowledge required by the industry to comprehend and accurately translate your ideas into finished products.Unlike courses that solely focus on creating aesthetically pleasing drawings, this programme emphasizes providing a comprehensive understanding of the intricate and extensive processes involved in designing a collection of handbags. It aims to equip you with the insights necessary to navigate the complexities, ensuring you are well-prepared before and during the design phase. By doing so, the course aims to save you time, expense, and potential frustration when it comes to prototyping and manufacturing your collection.   WHY WE DEVELOPED A FASHION DESIGN COURSEAfter years of designing and developing collections for our clients, we noticed a significant lack of clear information on what it truly takes to become a designer of handbags and fashion accessories.This course is crafted to assist both emerging and struggling designers in developing and articulating their ideas effectively for the prototyping phase. It addresses the needs and challenges faced by our customers, aiming to support and streamline the creative process for project realization.   WHO IS THIS COURSE FOR?This course is tailored for aspiring designers seeking professional advice from industry experts, individuals at the beginning of their design careers who require guidance to enhance their design process, or those simply looking to refine their drawing techniques for personal enjoyment.No previous experience is necessary.   WHAT WILL BE TAUGHT?Below is a list of topics covered during the classes:Understanding the role of a bag designerBefore designing: understanding and analsing crucial external aspects that will influence your business successAbout your business idea and profile: understanding the target audience, market placement, pricing strategy and more.Understanding what a moodboard is and how to use itUnderstanding the differences and purposes of illustrations vs technical drawingsUnderstanding the importance of construction and its impact on your designOverview of the anatomy of a handbag, lining and reinforcementsUnderstanding the structure of a collection: the use of a collection planLearning how to plan a balanced collection of fashion accessoriesUnderstanding finishing options for your designsUnderstanding hardware and its impact on the cost price of your collectionOverview of leather and vegan leatherIdentifying the right materials for your collectionLearning how to draw three-dimensional bagsSketching technical drawingsGoing through the product development of three designsDeveloping patterns and realising 1 to 3 three-dimensional mock-ups of your collectionProviding technical information about your collection to the prototype makerUnderstanding the prototyping processManufacturing your collection: how it works and what the options are HOW WILL THE CLASS BE TAUGHT?The class will take place in person at our London studio, and the lessons will alternate between theoretical instruction and practical exercises.Some homework will be assigned to students between lessons.   HOW LONG IS THIS TUITION?: This course spans two weeks and will be conducted from Monday to Friday, running from 10 am to 3.30 pm, with a 30-minute lunch break.   INCLUDED IN THE COURSE:You will also receive access to a collection of handouts providing relevant information, useful resources and support in continuing your designing process independently.The handouts will contain:– A glossary containing essential key words related to the topic of the lesson– An illustrated glossary containing information about type of bags and bags’ features– An illustrated guide on common hardware used in bags and accessories– Documents about leather types, finishings, tanning processes– Information about perspective and guides to be used as reference to develop your drawings– A list of recommended suppliers for both leather and fittings (physically in London and online)– A glossary containing information about leather types and characteristics   WHAT ARE THE ENTRY REQUIREMENTS?You should be able to use measurements and understand verbal and written English instructions.   ARE THERE ANY OTHER COSTS? IS THERE ANYTHING I NEED TO BRING?Materials to exercise with are included.Feel free to bring a notepad, if you would like to take some notes, we will provide the rest.

This module focuses on developing leadership confidence through self-discovery, emphasising the importance of understanding one's unique leadership style and personal philosophy. Participants will explore their core identity as leaders and learn strategies to enhance their influence, credibility, and relationships within their organisation. Exploring the link between self-discovery and effective leadership, focusing on developing confidence to lead from within. Testimonial: “Without guidance, personal branding can quickly become an exercise in aspiration and competition; letting the carefully curated public personas of others dictate our own validity and definition of success. Clarity on who we truly are, what matters to us and therefore how we position ourselves in the world takes reflection and time. Rachael’s work in this area has inspired the nearly 100 delegates who have been part of our HR Leadership Academy over the past 8 years, and I have no doubt will continue to resonate with future cohorts.” MD, Nina Metson - Suffolk

Overview Contract Management Principles and Practices provide an overview of all phases of contracting, from requirements development to closeout, and discuss how incentives can be used to improve contract results. Explore these vital issues from the manager's perspective, highlighting key roles and responsibilities to give participants greater influence over how work is performed. Finally, discover specific actions that can be taken to help ensure that contractors or subcontractors perform as required under the contract. This course guide you through all the principles and practices of contract management and preparation. 

Professional Management is crucial to your company's success. In fact, managers can have the single largest impact on your organisation's productivity and overall profitability, with more influence over employee morale and performance than anyone else.

Overview Effective decision-making requires the adoption of decision approaches that fit the complexities of these situations and the efficient management of decision-making processes. It also requires the ability to think strategically in highly interactive markets and acute insights into the psychology behind people's behaviour. Objectives Develop critical thinking skills, sharpening your intuition in the face of risk and uncertainty Learn ways to discover, manage, mitigate and avoid decision-making traps Learn to leverage the power of 'nudges' - a light-touch way to influence human behaviour and improve decision-making Boost your ability to build high-performing teams by understanding what conditions enable teams to make better decisions than individuals Become a more strategic leader and decision-maker by understanding the long-term impact your decisions can have on your organisation

Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate! This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies. This course will help participants to: Understand the basics of negotiation Develop negotiating skills Increase their business acumen Develop their communication skills Learn the models, techniques and tools for an effective negotiation Identify the barriers to agreements Close the deal 1 What is negotiation? Key skills for negotiation Types of negotiation Win-lose negotiations versus Win-win negotiations Wise agreements and Principled Negotiation 2 Four key negotiating concepts BATNA - Best alternative to negotiated agreement Setting your reservation price ZOPA - Zone of possible agreement Creating and trading value 3 Business acumen Understanding pricing, gross margins and profit Knowing the key points on which to negotiate 4 A Four Phase Model for negotiation Nine steps to successful planning Discussing a deal - creating and claiming value Making and framing proposals Bargaining for the winning deal 5 Effective communication Effective questioning Active listening skills Understanding and interpreting body language Barriers to effective communication 6 Understanding influence and persuasion Influencing strategies Ten proven ways to influence people Six universal methods of persuasion Understanding why people do business with other people 7 Negotiating tactics Tactics for win-lose negotiations Tactics for win-win negotiations Effective team negotiating Understanding and using powerv What do you do when the other side has more power? 8 Barriers to agreement Common barriers to agreement The Negotiators Dilemma Dealing with die-hard negotiators Dealing with lack of trust 9 Potential barriers to cross-border agreements Understanding business methods and practice in other cultures Figuring out who has the power and who makes decisions Recognising and dealing with cultural differences What's OK here might not be OK there 10 Closing the deal Four steps to closing the winning deal

Managing Stress in Challenging Times This course looks at the symptoms and causes of stress and how these affect us emotionally, behaviorally, and physically. You will learn some simple stress-busting techniques that will have a positive influence on your beliefs and behaviors around stress. You will also have the opportunity to develop a personal action plan which will serve as an ongoing reference point for dealing with pressure in its many forms - home, family, social, and work. What You Will Learn At the end of this program, you will be able to: Recognize the symptoms and causes of stress Manage and reduce the effects of stress in your life with simple stress-busting techniques Create a simple personalized plan to manage stress and promote a healthier, happier, and more productive lifestyle Getting Started Foundation Concepts What is stress? Why stress matters Flight or fight response and role of hormones Work-Life Balance How to create balance and set boundaries Learning how to say 'no' Stress-Reduction Techniques Visualization and relaxation techniques Behaviors and beliefs Putting things in perspective Circle of influence (vs. circle of control) Slowing down Be Responsible and Kind to Yourself Basic human needs Honest communication Your responsibility to yourself and others Calming thoughts

BGP training course description A study of BGP for non engineers working in the Internet. The course starts with a review of the basics of routers and routing tables and then moves on to a simple overview of how BPG works with a focus on BGP metrics influencing the route traffic takes through the Internet. Hands on with routers follow the major sessions to reinforce the theory. Note these hands on sessions are more demonstrations by the trainer but some can be followed along and done by delegates (e.g. looking at Internet routing tables.) What will you learn Explain how routing tables influence Internet traffic. Describe how BGP works. Explain the methods BGP can use to influence Internet traffic. Use traceroute, peeringdb, route collectors and looking glasses to analyse traffic flows. Explain the difference between bi lateral and multilateral peering using a route server. BGP training course details Who will benefit: Non technical staff wishing to know more about BGP. Prerequisites: None. Duration 1 day BGP training course contents Networks, routers and routing tables What is a network, what is a router, routing tables, static routes, routing protocols. When an ISP uses static routes and when they use BGP. IP addresses, subnet masks, groups of IP addresses. IPv6. Hands on: Showing a full routing table. Seeing traceroute being used. Basic BGP What's BGP? BGP versus other routing protocols, ASs, AS numbers. RIPE database, peeringdb. Hands on: Finding AS numbers. Showing simple BGP configuration and routing tables in an EVENG example. How BGP works Simple walk through of BGP incremental updates and how routes change when links go down. Hands on: Showing packets and route changes when a link goes down/comes up. BGP path selection Transit, peering, routing policy and route filtering. Longest matching rule in routing tables, route selection order, Local preference, AS prepend, MEDs. Hands on: Seeing BGP influencing traffic. Looking at peering policies in RIPE and peeringdb. Route servers What are route servers? LINX route servers, route server policy control and communities, What are route collectors, Looking glasses. Hands on: Seeing the LINX route server details in peeringdb, using a looking glass.