3359 Influence courses delivered Online

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Did you know that according to a recent study by the Chartered Institute of Marketing, businesses with a strong focus on Sales Administration Skills achieve a 15% higher sales growth compared to those who don't?Sales Administration Skills are the backbone of any successful sales operation, ensuring smooth processes and maximizing sales potential. Our extensive Sales Administration Skills course is designed to equip you with the theoretical knowledge and understanding to excel in a Sales Administration role. Through a series of engaging modules, you'll gain valuable insights into the world of sales, marketing, and customer interaction, all specifically tailored to the Sales Administration function. Learning Outcomes By the end of this Sales Administration Skills course, you will be able to: Demonstrate a strong understanding of the sales cycle and its various stages. Effectively manage customer inquiries and interactions. Utilize marketing principles to support sales efforts. Develop and maintain accurate sales records and data. Apply effective communication and negotiation skills in a Sales Administration setting. Contribute to the overall success of the sales team through strong administrative support. Why would you choose the Sales Administration Skills course from Compliance Central: Lifetime access to Sales Administration Skills course materials Full tutor support is available from Monday to Friday with the Sales Administration Skills course Learn Sales Administration Skills skills at your own pace from the comfort of your home Gain a complete understanding of Sales Administration Skills course Accessible, informative Sales Administration Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Sales Administration Skills Study in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your course This Sales Administration Skills course delves into 17 modules, each packed with valuable knowledge to enhance your Sales Administration Skills. Module 01: Introduction to Sales This module establishes the foundation of Sales Administration Skills by exploring the core concepts of sales, its role within a business, and the various career paths available. Module 02: Sales Growth Delve into the strategies and techniques employed to achieve sustainable sales growth. This module explores market analysis, lead generation, and effective sales pipeline management. Module 03: Sales Hypnosis Learn the fundamentals of ethical persuasion techniques used in sales. This module explores the psychology of influence and how to build rapport with potential customers. Module 04: Sales Presentation Master the art of crafting compelling sales presentations. This module equips you with the skills to present product features, address customer needs, and deliver a persuasive closing argument. Module 05: Basics of Marketing Gain a solid understanding of marketing principles and their impact on sales success. This module explores market segmentation, branding strategies, and the elements of the marketing mix. Module 06: The Marketing Process Uncover the various stages involved in the marketing process, from market research and product development to promotion and distribution. Module 07: Strategic Marketing Explore the development and implementation of strategic marketing plans. This module delves into competitor analysis, target market identification, and the creation of a winning marketing strategy. Module 08: Marketing Environment Gain insights into the internal and external factors influencing the marketing environment. This module explores economic, social, technological, legal, and environmental factors impacting marketing strategies. Module 09: Market Segmentation Learn how to effectively segment markets to identify and target specific customer groups. This module explores various segmentation methods and their application in sales administration. Module 10: Consumer Buying Behaviour Unravel the mysteries of consumer buying behavior. This module explores the psychological, social, and cultural factors that influence purchasing decisions. Module 11: Business Markets and Buying Behaviour Gain a deeper understanding of business-to-business (B2B) markets and buyer behavior. This module explores the unique characteristics of B2B sales and the decision-making process involved. Module 12: Marketing Research Discover the importance of market research in developing effective sales and marketing strategies. This module explores various research methodologies and data analysis techniques. Module 13: Sales and Marketing Explore the vital link between sales and marketing functions within a business. This module emphasizes collaboration and communication to achieve organizational goals. Module 14: Leverage and Limitations Gain insights into the leverage and limitations of various Sales Administration Skills techniques. This module explores ethical considerations and responsible sales practices. Module 15: Sales Negotiations Develop your negotiation skills to effectively close deals and secure favorable outcomes. This module explores negotiation strategies, tactics, and effective communication techniques. Module 16: Dealing with Customers Master the art of exceptional customer service in a sales environment. This module explores communication techniques, building rapport, and handling customer objections. Module 17: Communication Skills Develop strong communication skills that are essential for success in Sales Administration. This module emphasizes active listening, clear and concise communication, and persuasive writing techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Administration Skills course is ideal for: Individuals seeking a career in sales administration. Those looking to enhance their existing Sales Administration Skills. Business professionals seeking to understand the sales process. Anyone interested in developing strong communication and negotiation skills. Those who want to gain a competitive advantage in the job market. Individuals seeking to contribute to a successful sales and marketing team. Requirements To enrol in this Sales Administration Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path A strong foundation in Sales Administration Skills can open doors to a variety of exciting career paths, including: Sales Administrator Sales Operations Specialist Customer Service Representative Account Manager Business Development Representative Marketing Coordinator Sales Manager (with further experience and qualifications) Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The security industry is a vital part of the UK economy, with over 400,000 security guards employed nationwide. But have you ever wondered what it takes to be a truly effective security professional? This comprehensive bundle equips you with the knowledge and skills demanded in today's security landscape. Are you ready to take your career to the next level? This course bundle goes beyond the basics of security guard duties. You'll delve into close protection, legal aspects of security, and even cyber security. You'll also develop essential skills like decision making, critical thinking, and first aid, making you a well-rounded and valuable asset in any security environment. This Diploma in Security Guard at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Security Guard course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Security Guard Bundle Package includes: Main Course : Diploma in Security Guard at QLS Level 4 10 Additional CPD Accredited Premium Courses related to Security Guard: Course 01: Close Protection Course 02: Criminology and Police Investigations Course 03: Door Supervisor Course 04: CCTV Operator Course Course 05: GDPR Data Protection Level 5 Course 06: Workplace Confidentiality Course 07: Cyber Security Incident Handling and Incident Response Course 08: Functional Skills - Fitness Course 09: Decision Making and Critical Thinking Course 10: Online Workplace First Aid Level 3 Course Ready to take your first step towards a rewarding career in security? Enroll in this course bundle today! Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Security Guard Get a free student ID card with Security Guard Training program (£10 postal charge will be applicable for international delivery) The Security Guard is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Security Guard course materials The Security Guard comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Security Guard at QLS Level 4 Module 01: Definition and Importance of Security Module 02: Career Prospect of Security Guard in the UK Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Response to Immediate Crisis Module 06: The Use of Technology for Managing Security Module 07: General Patrol Tactics and Techniques Module 08: Public Relations and Traffic Control Module 09: Violence in the Workplace Module 10: Laws and Regulations Course 01: Close Protection Module 01: Introduction to Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus and Debus Module 06: Route Selection and Reconnaissance Module 07: Legislation Regarding Close Protection Course 02: Criminology and Police Investigations Module 01: Understanding Criminal Psychology Module 02: Influence Of Mental Disorders Module 03: Classification Of Crime Module 04: Forensic Science Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills And Competencies Module 07: Research Methods In Crime Analysis Module 08: Decision Making In Criminal Intelligence Analysis Module 09: Criminal Profiling: Science, Logic And Metacognition Module 10: Phases Of Profiling Module 11: Offender Profiling: Pragmatic Solution And Behavioural Investigative Advice Module 12: Victimology Module 13: The Criminal Justice System In England And Wales =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 225 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career changers Security professionals Aspiring security managers Close protection officers CCTV operators Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Security Guard Door Supervisor Close Protection Officer Security Team Leader Security Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Security Guard at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Diploma in Child Psychology will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Diploma in Child Psychology. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Diploma in Child Psychology course are covered first, and then we move on to more advanced material. The lessons in this Diploma in Child Psychology course are therefore clear and easy to understand. Courses you'll get: Course 01: Diploma in Child Psychology Course 02: Childcare & Family Support Worker Course 03: Child Counselling: Child Psychology & Mental Health Course 04: Safeguarding Children Level 3 Course 05: Child and Adolescent Counselling Course Course 06: Certificate in Cognitive Behavioural Therapy (CBT) Diploma in Child Psychology Course Basic Learning Outcomes: After completing this highly appreciated Diploma in Child Psychology course, you'll be a competent expert, besides- You can give assistance related to the Diploma in Child Psychology with complete knowledge and confidence. You'll be competent and proficient enough to explore Diploma in Child Psychology related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Diploma in Child Psychology Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Curriculum Breakdown of the Course:- Module 01: Child Psychology and Its Major Context Module 02: Understanding Child Development Module 03: The Scope and Stages of Child Development Module 04: The Areas of Child Development Module 05: Erikson's Theory of Child Development Module 06: Attachment and Relationship Building in Childhood Module 07: Impacts of Separation and Loss of Attachment Module 08: Factors That Influence Development Module 09: Cognitive Development Module 10: Social and Emotional Development Module 11: Moral and Ethical Development in Children Module 12: Personality and Intellectual Development in Children Module 13: Language Development Module 14: Problems of Infancy Module 15:Problems in Childhood and Adolescence Module 16: Problems of Adolescence Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Diploma in Child Psychology course. This course particularly recommended for- Child psychologists Child psychotherapists Child Care Workers Childminders Childhood Education Specialists Child Counsellors Teachers Nursery Nurses Cognitive Behaviourists Requirements Students seeking to enrol for Diploma in Child Psychology course should meet the following requirements; Basic knowledge of English Language Basic Knowledge of Information & Communication Technologies for studying online or digital platforms. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Diploma in Child Psychology. Child Psychologist: £35,000 to £60,000 per year Educational Psychologist: £35,000 to £55,000 per year Clinical Child Psychologist: £40,000 to £70,000 per year Child Development Specialist: £30,000 to £45,000 per year Child Counselor/Therapist: £25,000 to £45,000 per year Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about campaigning Understand the core competencies and principles of campaigning Explore the various areas of campaigning Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert professional Campaigning for Change Online Program Course Master the skills you need to propel your career forward in campaigning. This course will equip you with the essential knowledge and skillset that will make you a confident professional and take your career to the next level. This comprehensive campaigning for change course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this campaigning for change course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective campaigning practice and equip you with the essential skills, confidence and competence to assist you in the campaigning industry. You'll gain a solid understanding of the core competencies required to drive a successful career in campaigning. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for professional or for people who are aspiring to specialise in campaigning. Enrol in this campaigning for change course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive campaigning for change course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this campaigning can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This campaigning for change course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This campaigning for change course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This campaigning for change course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:02:00 What is Campaigning 00:06:00 What is Your Problem What is Your Problem and Why is it a Problem 00:04:00 What is Your Problem - an Example 00:02:00 The External Environment Your External Environment 00:03:00 Evidence for Campaigning What Evidence Do You Have 00:02:00 The TEA Test Do You Pass The Tea Test 00:04:00 The Elevator Pitch Can You Do The Elevator Pitch 00:04:00 credibility and Risk How Credible are You and What are The Risks 00:03:00 Influence Tree Do You Have an Influence Tree 00:05:00 opposition The Opposition Matrix 00:03:00 Opposition - Examples 00:06:00 Theory of Change Do You Have a Theory of Change 00:07:00 Campaigning and Story Telling 00:03:00 Plan for Success Do You Have a Plan for Success 00:03:00 conclusion When are You Next Going to Review Progress 00:04:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

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Make a positive impact on the lives of young people with our Youth Work Certificate Course. This program equips you with the essential skills and knowledge to support, guide, and empower young individuals in various settings, such as schools, youth centers, and community organizations. Invest in your future and the future of young people with our Youth Work Certificate Course. Start your journey toward a rewarding career that makes a difference.

Overview Enrich your knowledge of the history of Criminal Law and improve your career prospects in legal and investigative works. This Criminology Law and Psychology course is a comprehensive collection of legal topics and the associated social sciences, enabling an acute understanding of Criminal behaviour as a whole. By combining aspects of Criminal case studies and the Justice System, you will achieve a full and complete education of the cause and effects of illegal behaviour. This can provide a considerable advantage for a career heading towards Law, Police, or Civil Service work. Along with legal classifications, you will develop ways to identify and predict Criminal acts. ** Completing this course does not imply that you are qualified to work as a Practitioner Psychologist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT. ** How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Criminology Law and Psychology. It is available to all students, of all academic backgrounds. Requirements Our Criminology Law and Psychology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 9 lectures • 03:33:00 total length •Module 01: Understanding Criminal Psychology: 00:28:00 •Module 02: Influence of Mental Disorders: 00:23:00 •Module 03: Classification of Crime: 00:18:00 •Module 04: Violent Crimes: 00:29:00 •Module 05: The Crime Scene: 00:30:00 •Module 06: Dealing with Crime: 00:41:00 •Module 07: Victimology: 00:25:00 •Module 08: The Criminal Justice System in England and Wales: 00:19:00 •Assignment - Criminology Law and Psychology: 00:00:00

The EYFS Teaching Higher Advanced Course Level 5 CPD is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This EYFS Teaching Higher Advanced Course Level 5 CPD consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1. Introduction to EYFS Introduction to the Early Years Foundation Stage (EYFS) 00:13:00 Unit 2: Introduction to Child Psychology Introduction to Child Psychology 00:26:00 Module 3: Understanding Child Development Understanding Child Development 00:23:00 Module 4: Factors that Influence Development Factors That Influence Development 00:35:00 Module 5. Importance of Early Years in Development Importance of Early Years Development 00:20:00 Module 6. EYFS Teaching Techniques EYFS Teaching Techniques 00:15:00 Module 7. Working as an EYFS Teacher Working as an EYFS Teacher 00:19:00 Module 8. Promoting Learning and Development Promoting Learning & Development 00:30:00 Module 9. Children Having Special Education Needs or Disabilities Children Having Special Education Needs or Disabilities 00:17:00 Module 10. Parents' Guide to the Early Years Foundation Stage Parents Guide to the Early Years Foundation Stage 00:10:00 Module 11. Welfare Requirements Welfare Requirements 00:17:00 Module 12. The EYFS Educational Philosophies and Privileges The EYFS Educational Philosophies and Privileges 00:14:00 Module 13. Registration, Inspection, and Quality Improvement Registration, Inspection, and Quality Improvement 00:11:00 Module 14. EYFS Framework in 2021 EYFS Framework in 2021 00:11:00 Mock Exam Mock Exam - EYFS Teaching Higher Advanced Course Level 5 CPD 00:20:00 Final Exam Final Exam - EYFS Teaching Higher Advanced Course Level 5 CPD 00:20:00 Assignment Assignment - EYFS Teaching Higher Advanced Course Level 5 CPD 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Gain practical skills in influencing and decision-making, perfect for anyone working in team-based or project-focused environments, with interactive, hands-on learning. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to use influencing and decision making techniques. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and decision making models and techniques. The course is aimed at anyone who interacts with others on a regular basis, especially those in project management disciplines, multi disciplinary, matrix type organisations where healthy debate and challenge are key to achieving optimum resolutions. Objectives By the end of the course you will be able to: Utilise a variety of new techniques to enhance your influencing skills Recognise the impact of non-verbal communication and use it to enhance influencing behaviours Use language skills necessary to get your message across in an influential way Apply different techniques for dealing with aggression Understand VUCA – Volatility, Uncertainty, Complexity & Ambiguous Use Perception, Bias, Decision Making and Judgement Understand personal preferences and approaches to Decision Making Speed read others approach to decision making Apply Mindsets, Skillsets and Toolsets for decision making Content What is influencing? Sources of power Influencing skills Choosing the right approach Developing Skills Communication skills – the language of influence Different influencing techniques and when to use them Having the confidence to challenge Dealing with confrontation and challenges in a confident manner The Decision Lifecycle – Personal Preferences Understand the human facts that influence decision making Understanding personal preferences and approaches to Decision Making Understand the impact of Perception, Bias and judgement in decision making Speed reading others approach to decision making Frameworks to provide context for decision making Understand the business factors that influence decision making - VUCA The Cynefin Framework – decision making in complex situations Understanding which business context, you operate in – simple, complicated, complex or chaotic Understanding how to decide in complexity Practical Practical exercises Case studies Personal action planning