Master the essential skill of Minute Taking with our course, designed to improve your recording and organizational abilities in meetings. Elevate your career by learning to capture critical information accurately and efficiently, meeting the needs of today's businesses.
This Professional Certificate Course in Tourism Marketing Environment provides a comprehensive overview of the business environment's impact on strategic tourism marketing. Participants will delve into the significance of understanding and adapting to dynamic marketing landscapes, exploring key trends and the roles of environmental actors. Through 15 intensive sessions, learners will master the concepts and nuances of two distinct types of tourism marketing environments. After the successful completion of the course, you will be able to learn about the following: The concept of business environment. The importance of business environment. The concept of strategic marketing environment. The various trends in tourism marketing landscape. The two types of tourism marketing environment. The concept of tourism marketing environmental actors. This Professional Certificate Course in Tourism Marketing Environment offers a comprehensive understanding of the business environment's influence on strategic marketing within the tourism sector. Participants will engage with crucial concepts such as the significance of business environment, strategic marketing environment, and the diverse trends shaping the contemporary tourism marketing landscape. The course will also delve into the classification of two distinct types of tourism marketing environments and provide insight into the roles played by environmental actors This Professional Certificate Course in Tourism Marketing Environment provides a comprehensive exploration of the intricate relationship between business dynamics and strategic marketing in the tourism sector. Participants will gain a profound understanding of the business environment's role, emphasizing its significance in shaping strategic marketing approaches. The course covers essential topics, including the concept of strategic marketing environment, current trends in the tourism marketing landscape, and the dual nature of tourism marketing environments. Additionally, participants will unravel the roles played by various environmental actors, contributing to a holistic comprehension of effective tourism marketing strategies. By the end of the course, learners will possess a strategic mindset, capable of navigating the ever-evolving tourism industry with proficiency and foresight. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Tourism Marketing Environment Self-paced pre-recorded learning content on this topic. Tourism Marketing Environment Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Marketing Professionals in the Tourism Industry Tourism Managers and Executives Business Development Specialists Hospitality Industry Professionals Travel Agency Owners and Staff Destination Management Professionals Event Planners in Tourism Tourism Policy Analysts Academic Researchers in Tourism Entrepreneurs in the Tourism Sector Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Study Sales Training Level 1 with a comprehensive syllabus, high-quality study materials, unlimited tutor support and earn an endorsed Certificate of Achievement from Regulated Awarding Body. Are you looking to become a confident salesperson? Want to build meaningful sales relationships with clients and potential customers? This accredited qualification is best suited to aspiring sales representatives or existing sales professionals seeking to build sales relationships with clients initially and gradually maintain and improve upon those relationships. One of the fundamental aspects of sales is relationship building. In this course, you will discover the appropriate knowledge and understanding of tactics that help you be successful in sales and build long-term professional relationships with potential customers or clients. Enrol in this course today with no entry-requirements or formal qualifications, and take your steps towards a rewarding career in sales! Learning Objectives The primary learning objectives of this accredited Sales Training Level 1 is to develop your knowledge further by equipping discerning insights into balancing the need to make a sale with the need to build a robust, long-lasting relationship with the customers. This accredited course gradually leads you through practical skills, advice and knowledge for building successful relationships in sales. Upon successful completion of this Sales Training Level 1, you will benefit from a range of unique skills, expertise and knowledge, including: Understanding why you need to put the clients' best interests at the forefront of your mind Be mindful of the benefits of developing a support network of connections Learn how to employ communication techniques to build your network Develop the essential interpersonal skills and practice them in real life scenarios Understand how building relationships can boost your sales and improve business base Identify the key elements in strong working relationships Explore the inherent facts that influence people in forming relationships The crucial steps to effectively strengthen your customer relationships Who is this Course for? Sales Training Level 1 is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Training Level 1 Course Overview 00:15:00 Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now All children and young people deserve to be safe and well cared for within a safe and protective family. However, unfortunately, this is not always the case. With over 50,000 children identified as needing protection from abuse in the UK, it is important that those working in the care sector understand the risks of abusive and exploitative behaviour that some children experience. There are many factors that can impact children and young people at different stages of their development. It is important to understand what these factors are, as well as the ways in which children and young people's development can be enhanced through activity and interaction. Throughout this course, you will explore how children's development can be influenced by factors such as nutrition, and gain an understanding of the various safeguarding responsibilities of those who care for children and young people. You will also discover the importance of activities, play and interaction, and learn how to contribute positively to the development of children and young people at different stages. Along with this Caring for Children and Young People Level 2 you will get 10 premium courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. This Caring for Children and Young People Bundle Consists of the following Premium courses: Course 01: Caring for Children and Young People Level 2 Course 02: Neuropsychology and Development of Children Course 03: Child Neglect Awareness Certificate Course Course 04: Parenting Skills Training Course 05: Safeguarding Children Level 3 Course 06: Safeguarding Children: Internet Safety Course Course 07: Understanding Autism Awareness and Diagnosis Level 2 Course 08: Play Therapy Course 09: Juices, Smoothies, Healthy Eating, Vegan, Nutrition with Certificate Course 10: Nutrition and Hydration Course 11: Paediatric First Aid Level 3 Ensure that children in your care are safeguarded from harm and give parents peace of mind with your acquired knowledge. This course has been designed to prepare professional childminders with the skills and knowledge to protect young lives. The Caring for Children and Young People Level 2 course will teach you how to safely care for children and maintain a babysitting environment that is entirely free from any potential hazards. This training extends to fire prevention and other forms of Health and Safety protocols. You will also be taught the inherent rights and regulations for parenting and how healthy lifestyles influence the development of a child. Caring for Children and Young People Level 2 will provide you with the CPD certificate that you'll need to succeed. Benefits you'll get choosing Apex Learning for this Caring for Children and Young People: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Caring for Children and Young People Bundle ***Caring for Children and Young People Level 2*** Caring for Children and Young People Module 1: Introduction to Child Development Who is a Child? What is Child Development? The Scope of Child Development Module 2: Caring for Children Why Care Matters so Much Children Need Touch Sources of Concerns about Physical Contact Learning about Appropriate Touch Routines for Young Children Module 3: Healthy Food, Healthy living Main Food Groups Fruits and Vegetables Starchy Foods Meat, Fish, Eggs and Beans Module 4: Keeping Children Healthy & Safe Daily Personal Hygiene The High Five of Personal Hygiene The Importance of Personal Hygiene Ill Health in Children Module 5: Child Protection Definitions Physical Abuse and Injury Physical Neglect Educational Neglect Module 6: Play, Imagination, and Creativity Play as Recreation Burning of Excess Energy Through Play Play as a Rehearsal for Later Life Module 7: Factors that Influence Development Types of Development Recap Influences on Problematic Development Personal Predisposing Factors Module 8: Cognitive Development An Overview of Cognitive Development Introduction Basic Cognitive Development Theories Piaget's Theory The Information-Processing Theory Module 9: Social and Emotional Development General Stages of Social Development Attachment and Bonding Stages of Emotional Development Outside Factors Affecting Social Development Family Factors that Affect Social Development Module 10: Personality and Intellectual Development of Children Brain Development Intellectual Development at Different Ages Personality/Character Development Psychoanalysis Module 11: Language Development in Children Introduction to Language Development Phonological Development Lexical Development Module 12: Problems in Childhood & Adolescence Problems in Childhood Problems in Adolescence Summary Course 02: Neuropsychology and Development of Children The Theory of Psycho-social Development Serve & Return Practical Tips For Serve & Return Fuzzy Trace Theory - Explains and Predicts Adolescent Risk Taking Adolescent Risk Taking and the Prefrontal Cortex Operant Conditioning - How Reinforcement Works and How it can help you The Danger of Unearned Rewards (Habituation and Expectations) Influencing behavior through linguistic cuing Does violent media lead to aggressive kids? Parenting Styles Culture and seeing world How childhood experience (ie violence) can result in choosing abusive partners A Highly Regimented Life is a Very Stressful Life Heritable vs. Inherited Hormones and Development Course 03: Child Neglect Awareness Certificate Course Introduction to Child Neglect Signs of Child Neglect Risk Factors for Neglect The impact of Child Neglect Child Neglect Cases Legislation Surrounding Child Neglect Responding to and Reporting Child Neglect Prevent Child Negligence Course 04: Parenting Skills Training Advanced Parenting Skills PROMO (Final) Goals & First Concepts The Power Of Relationships The Myth Of 'Nothing To It Parenting' The 2 Phases Of Parenting The Power Of Mentoring Your Child Teaching Values They Will Keep! Parenting Basics ⦠And Beyond! Powerful Communication Skills The Power Of Re-Framing & Building Agreements WHY Do Kids Do The Things They Do? 'The Parent's Pledge' Disciplining The RIGHT Way! The Power of 'Life Lessons' The kid's Pledge The Parents Pledge Course 05: Safeguarding Children Level 3 Laws and Guidance Social and Emotional Development Personality and Intellectual Development of Children Child Abuse Sexual Abuse The Impact of Domestic Violence and Abuse on Children Risks and Risk Assessment Responding to Disclosure and Reporting Things to Do after Referral Safeguarding Trafficked Children Infant Mental Health and Early Attachment Assessing Need and Providing Early Help Course 06: Safeguarding Children: Internet Safety Course The Concept of Internet Safety for the children The Concept of Privacy and Appropriate Online Content Cyberbullying Internet Grooming Appropriate Measures for Safeguarding Your Child Safe Use of Social Media Mobile Device Safety Tools and Tips for Monitoring Child's Internet Use Identifying, Preventing and Overcoming Internet Addiction Course 07: Understanding Autism Awareness and Diagnosis Level 2 Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 08: Play Therapy What is Play Therapy Advantages and Outcomes of Play Therapy Models and Approaches of Play Therapy The Play Settings: Therapist, Abused Child and Materials Typical Issues in Play Therapy Play Therapy for Sexually and Emotionally Abused Children Play Therapy for Children Who are Homeless Play Interventions for Disaster Mental Health Case Studies and Recent Trends in Play Therapy Course 09: Juices, Smoothies, Healthy Eating, Vegan, Nutrition with Certificate Section 01: Green Smoothie Cleanse Section 02: Healthy Eating Section 03: Juicing for Vitality Section 04: Vegan Warrior Course 10: Nutrition and Hydration Introduction to Nutrition Nutrients Malnutrition Nutritional Support Hydration Dehydration Need of Water Course 11: Paediatric First Aid Level 3 Aim of First Aid and the First Steps Resuscitation (CPR) Secondary Assessment, The Recovery Position And Shock Head and Eye Injuries, Fractures, and Amputation Choking, Wounds, Bleeding & Burns Secondary Conditions and Reactions I Secondary Conditions and Reactions II Chronic Conditions Medical Emergencies - Poisoning, Smoke inhalation, Hypothermia, Elect How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Caring for Children and Young People Level 2. It is available to all students, of all academic backgrounds. Requirements Our Caring for Children and Young People Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Caring for Children and Young People Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Overview Deliver support and the absolute best in Mental Healthcare by taking this full and complete training, enabling you to treat all ages. This Level 3 Mental Health and Adolescent Course course is a unique and exceptional collection of Mental Health tuition that will complete your journey into this Care sector. This certificated course brings together all aspects of neurological conditions and treatment. So, you can expect to attain an acute understanding of child and adult psychology, with in-depth explorations of disorders like ADHD, Depression, and Autism. This acquired knowledge will allow you to start a career and service that will significantly benefit your community and local Health system. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3 Mental Health and Adolescent Course. It is available to all students, of all academic backgrounds. Requirements Our Level 3 Mental Health and Adolescent Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 14 lectures • 05:42:00 total length •Module 01: Introduction to Mental Health: 00:22:00 •Module 02: Child Psychology: 00:28:00 •Module 03: Attachment and Relationship Building in Childhood: 00:50:00 •Module 04: Impacts of Separation and Loss on Attachment: 00:28:00 •Module 05: Factors that Influence Development: 00:36:00 •Module 06: Mental Health Problems in Young and Adults: 00:14:00 •Module 07: Other Mental Health Problems in Young and Adults: 00:17:00 •Module 08: Autism, ADHD and Dyslexia in Young and Adults: 00:26:00 •Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults: 00:32:00 •Module 10: The Self Harming Behaviour: 00:17:00 •Module 11: Mental Health Treatment and Medicine: 00:19:00 •Module 12: Mental Health over Life Span and Society in the UK: 00:18:00 •Module 13: Mental Health Related Legislations in the UK: 00:35:00 •Assignment - Level 3 Mental Health and Adolescent Course: 2 days
Overview Ensure that the Mental wellbeing of young people is being safeguarded and cared for with this unique training course. This course has been written to help you understand the importance of Mental Health in young minds and the conditions that challenge it. The Understanding the Mindset and Wellbeing of Children course has been compiled to deliver full and correct information regarding the triggers and symptoms of neurological conditions in children and young people. As a result, you will understand the cause, impact, and effects that Mental Health conditions can have on the young, and be in the ideal position to provide support and comfort. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Understanding the Mindset and Wellbeing of Children. It is available to all students, of all academic backgrounds. Requirements Our Understanding the Mindset and Wellbeing of Children is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 14 lectures • 05:42:00 total length •Module 01: Introduction to Mental Health: 00:22:00 •Module 02: Child Psychology: 00:28:00 •Module 03: Attachment and Relationship Building in Childhood: 00:50:00 •Module 04: Impacts of Separation and Loss on Attachment: 00:28:00 •Module 05: Factors that Influence Development: 00:36:00 •Module 06: Mental Health Problems in Young and Adults: 00:14:00 •Module 07: Other Mental Health Problems in Young and Adults: 00:17:00 •Module 08: Autism, ADHD and Dyslexia in Young and Adults: 00:26:00 •Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults: 00:32:00 •Module 10: The Self Harming Behaviour: 00:17:00 •Module 11: Mental Health Treatment and Medicine: 00:19:00 •Module 12: Mental Health over Life Span and Society in the UK: 00:18:00 •Module 13: Mental Health Related Legislations in the UK: 00:35:00 •Assignment - Understanding the Mindset and Wellbeing of Children: 00:00:00
Positive Psychology Level 1 Embark on Positive Psychology Level 1 to grasp Psychology basics. Explore foundational theories and Psychology's role in enriching relationships. Learn mindfulness through the Psychology lens and intertwine it with cognitive-behavioral therapy for psychological well-being. Learning Outcomes: Define Positive Psychology principles. Examine Psychology's foundational theories. Show Psychology's influence on relationships. Practice mindfulness for Psychology enrichment. Combine CBT with Psychology for well-being. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Positive Psychology Level 1 Course Syllabus Foundational Understanding of Positive Psychology: Gain a foundational understanding of Positive Psychology within the broader Psychology context. Theories Within Positive Psychology: Explore the critical theories that form Positive Psychology's backbone, offering a Psychology-rich perspective on human behavior and well-being. Relationship Enhancement Through Psychology: Discover how Psychology, especially Positive Psychology, can profoundly impact and improve relationships. Mindfulness in Psychology: Learn about mindfulness practices and their Psychological benefits, contributing to personal growth and mental clarity. CBT in Psychology for Happiness: Investigate the intersection of CBT and Psychology, harnessing both for enhanced well-being and happiness. Practical Psychology Techniques: Master practical Psychology techniques from Positive Psychology to boost well-being and life satisfaction.
Explore the transformative world of Biodynamic Farming and Gardening in our comprehensive course. Learn to plant in harmony with the lunar calendar, enhance soil health, and integrate holistic practices for sustainable agriculture. Dive into biodynamic preparations, gardening techniques, and animal husbandry while exploring the social and economic dimensions of this eco-friendly approach. Join us on a journey towards sustainable and harmonious farming.
**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Behaviour Management will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Behaviour Management will help you keep ahead of the pack. The Behaviour Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Behaviour Management will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Behaviour Management, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Behaviour Management course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Behaviour Management Bundle Consists of the following Premium courses: Course 01: Child Psychology Course 02: Neuropsychology and Development of Children Course 03: Parenting Skills Training Course 04: Child Neglect Awareness Certificate Course Course 05: Educational Psychology and Development Course 06: EYFS Teaching - Level 3 Course 07: Understanding Autism Awareness and Diagnosis Level 2 Course 08: Play Therapy Course 09: Anti Social Behaviour Course 10: Safeguarding Children: Internet Safety Course Course 11: Paediatric First Aid Level 3 So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Behaviour Management: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Behaviour Management Bundle Course 01: Child Psychology Introduction to Child Psychology Attachment and Relationship Building in Childhood Impacts of Separation and Loss on Attachment Factors That Influence Development Cognitive Development Social and Emotional Development Personality and Intellectual Development of Children Stages of Language Development Understanding Moral Development Play, Imagination, and Creativity Problems of Infancy Problems of Childhood Problems of Adolescence And much more.... CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Behaviour Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Behaviour Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Child Psychology) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.