3016 Influence courses in Bristol delivered On Demand

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Psychology: Child & Family Psychology mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Psychology: Child & Family Psychology bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Psychology: Child & Family Psychology bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Psychology: Child & Family Psychology Bundle consists of the following premium courses: Course 01: Advanced Training in Psychology Course 02: Counselling and Psychotherapy Course 03: Mental Health Care Training - MCA & DOLS Course 04: Psychology of Anxiety and Stress Course 05: Psychology and Therapy of Addictions Certificate Course 06: CBT (Cognitive Behavioural Therapy) Course 07: Motivational Psychology of the Successful Entrepreneur Course 08: Sport & Exercise Psychologist Course 09: COVID-19: Psychological First Aid Training Course 10: Parapsychology Course Course 11: Human Rights Course 12: Time Management Training Course 13: Play Therapy Course 14: Psychology of Persuasion and Social Influence Course 15: Persuasion and Influence Psychology Course 16: Why Do We Do The Things We Do Psychology Course Course 17: Mental Freedom Course Course 18: Motivational Psychology Online Course 19: Anti Social Behaviour: Understanding & Preventing Course 20: Child Psychology: Neuroscience, Development & Parenting Course 21: Educational Psychology & Development Training Course 22: Child And Family Psychology - Diploma Course 23: Speech And Language Therapy Course 24: Autism Awareness Course 25: Psychology of Older Age Certificate Course 26: Occupational Therapy Diploma Level 3 Course 27: Journal Therapy Course 28: Art Therapy Course 29: Biohacking Course: Boost Your Physical & Mental Health Course 30: Programs in Consciousness & Psychology Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Psychology: Child & Family Psychology mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Psychology: Child & Family Psychology to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Psychology: Child & Family Psychology bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Psychology: Child & Family Psychology bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Advanced Training in Psychology) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Dive into the fascinating world of politics and international relations with our expansive course bundle, where the intricate dance of power, policy, and diplomacy comes alive. This collection offers a panoramic view of political studies, from the nuanced dynamics of UK and US politics to the global impact of international relations and human rights. It's an intellectual odyssey that stretches beyond borders, tapping into economics, environmental law, and even the echoes of military history. This bundle is a gateway to understanding the complex mechanisms that shape our world. Here, the pursuit of knowledge meets the mastery of skills, empowering you to navigate and influence the ever-evolving political landscape. Whether you're aspiring to be a policy maker, an advocate for change, or a connoisseur of global affairs, this course is your stepping stone. Embark on this educational journey, enrich your understanding, and be part of the change you wish to see. Enrol now and transform your curiosity into expertise. This Politics, Government & International Relations Bundle consists of the following 20 CPD Accredited Premium courses - Course 01: Political Study Course 02: Comparative Politics: UK and USA Course 03: UK / British Politics Course 04: UK Government Policies and Procedures Course 05: Exploring Political Ideas: A Comprehensive Guide Course 06: Diploma In International Relations Course 07: International Development Diploma Level 3 Course 08: Economics Course 09: Military History Course 10: Diploma in Human Rights Course 11: Environmental Law Course 12: Economics Level 2 Diploma Course 13: Self Esteem & Assertiveness Course 14: Economics and Evolutionary Game Theory Course 15: Environmental Health Course 16: Environmental Law 2021 Course 17: Organisation & People Management Course 18: International Law Course 19: Public Relation Course 20: Comparative Literature Studies: A Global Perspective 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes Here's what you'll gain from this comprehensive course bundle: Understand the key differences and similarities in UK and US politics. Acquire knowledge in international relations and global development. Gain insights into economic theories and their real-world applications. Explore the impact of environmental law on policy-making. Develop skills in self-esteem and assertiveness for effective leadership. Learn about the historical context and contemporary issues in human rights. Our course bundle provides a thorough grounding in political studies, equipping learners with a deep understanding of various political systems, especially focusing on the UK and USA. Through the Comparative Politics course, you'll delve into the workings of these two major political powerhouses. The UK Government Policies and Procedures course offers an inside look at the mechanisms of governance in the UK. The International Relations and International Development diplomas broaden your perspective, introducing you to the complexities of global politics and economics. The inclusion of Environmental Law and Environmental Health courses reflects the increasing importance of sustainable practices in policy-making. Moreover, the unique combination of courses like Self Esteem & Assertiveness and Organisation & People Management ensures that you're not just academically equipped but also personally prepared to lead and influence in the political arena. This comprehensive curriculum is designed to provide a well-rounded education in political studies, preparing you for a future as an informed and effective participant in the political and global landscape. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Individuals aspiring to careers in politics or government. Students and graduates in political science or international relations. NGO workers and activists focusing on human rights and development. Professionals in public relations and organizational management. Economists and environmental law enthusiasts. Those interested in military history and global affairs. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Politics, Government & International Relations course, all you need is - A smart device A secure internet connection And a keen interest in Politics, Government & International Relations Career path A range of rewarding career opportunities awaits in the UK: Political Analyst: •35,000 - •45,000 per annum International Relations Specialist: •30,000 - •40,000 per annum Human Rights Officer: •27,000 - •37,000 per annum Environmental Policy Advisor: •32,000 - •42,000 per annum Public Relations Manager: •28,000 - •40,000 per annum Economic Consultant: •33,000 - •48,000 per annum Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

This course aims to provide learners with a comprehensive understanding of employee rewards and reward systems, and their role in promoting workplace fulfillment. By the end of this course, learners will be able to understand the concept of employee rewards and the different types of rewards available, including healthcare-specific systems. Learn about the different components of pay and how they can be used to motivate and reward employees. Develop skills in identifying development needs for healthcare employees and designing effective employee reward and recognition programs. Gain an understanding of the factors that influence employee remuneration, and how job evaluation processes can be used to evaluate and manage pay scales. After the successful completion of the course, you will be able to learn about the following, The Concept of Employee Rewards and Reward System. Objectives and Types of Types of Reward Systems. Types of Healthcare Reward Systems. Four Pillars of Workplace Fulfilment. Concept of Job Evaluation. Methods and Process of Job Evaluation. Concept of Employee Remuneration. Factors Influencing Employee Remuneration. Factors Influencing Healthcare Employee Remuneration. Components of Identifying Development Needs of The Healthcare Employees. This course aims to provide learners with a comprehensive understanding of employee rewards and reward systems. By the end of this course, learners will be able to understand the different types of rewards and reward systems available, including those specific to healthcare organizations. Develop skills in job evaluation and identify the factors that influence employee remuneration. Learn about the different components of pay and how they can be used to motivate and reward employees. Gain insight into identifying the development needs of healthcare employees and designing effective employee reward and recognition programs to promote workplace fulfilment. This course aims to provide learners with a comprehensive understanding of employee rewards and reward systems, and their role in promoting workplace fulfillment. By the end of this course, learners will be able to understand the concept of employee rewards and the different types of rewards available, including healthcare-specific systems. Learn about the different components of pay and how they can be used to motivate and reward employees. Develop skills in identifying development needs for healthcare employees and designing effective employee reward and recognition programs. Gain an understanding of the factors that influence employee remuneration, and how job evaluation processes can be used to evaluate and manage pay scales. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Reward Management in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Reward Management in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Compensation and Benefits Manager Human Resources Manager Payroll Specialist Total Rewards Manager Employee Benefits Coordinator Talent Management Specialist Performance and Rewards Analyst Remuneration Specialist Employee Relations Consultant Healthcare Rewards Program Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Project Risk Management: On-Demand Have you been surprised by unplanned events during your projects? Are you and your project team frequently fighting fires? Well, you are not alone. Uncertainty exists in any project environment. While it's impossible to predict project outcomes with 100% certainty, you can influence the outcome, avoid potential risks, and be ready to respond to challenges that arise. In this course, you'll gain the proper knowledge needed to identify, assess, plan for, and monitor risk in your projects. You'll learn how to set up and implement risk management processes, helping you to minimize uncertainty and achieve more consistent, predictable outcomes as a result. What You Will Learn You'll learn how to: Demonstrate to others how the risk management processes in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) apply to your project's environment, especially for high-risk projects Adapt these processes for a particular high-risk project team's operating principles Explain the importance of using risk management best practices at single and enterprise project levels Lead an initiative to implement risk management best practices in your project environment Foundation Concepts Risk-related definitions The risk management process High-risk projects and project failures Classical failures in implementing risk management Plan Risk Management Project risk management and governance Risk management planning for high-risk projects High-risk variations on a risk management plan Identify Risk Adapting the risk identification process for high-risk projects Recognizing risks spontaneously Confirming and structuring risk events for treatment Wrapping up risk identification for high-risk projects Perform Qualitative Risk Analysis Adapting qualitative risk analysis for high-risk projects Accelerating risk analysis Clearing risk action Wrapping up qualitative risk analysis for the next level Perform Quantitative Risk Analysis Adapting quantitative risk analysis for high-risk projects Ensuring effective risk analyses with data quality assessments Building a foundation for quantitative risk analysis Using discrete quantitative tools Using continuous quantitative tools Wrapping up quantitative risk analysis for high-risk projects Plan Risk Responses Adapting risk response planning for high-risk projects Optimizing active risk response strategies Leveraging contingencies for high project performance Wrapping up risk response planning for high-risk projects Implement Risk Responses Implementing Risk Responses Process Executing Risk Response Plans Tools and Techniques Best Practices Continuous Risk Management Monitor Risks Adapting risk monitoring for high-risk projects Optimizing risk plan maintenance Weaving risk reassessment into the project's progress Maintaining a continuous 'vigil' in high-risk project environments

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

From exploring basic psychological phenomena like perception, memory, cognition, language, consciousness, and emotion to dissecting the latest advancements in brain imaging technology, this course offers a rapid deep dive into the intricacies of the human psyche. Gain a scientific understanding of the mind and behaviour while honing critical thinking skills essential for psychological inquiry.

The Youth Work Certificate Level 2 is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Youth Work Certificate Level 2 consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Module 1: Introduction to Youth Work Introduction to Youth Work 00:12:00 Module 2: Understanding Youth Work Understanding Youth Work 00:11:00 Module 3: Ethical Conduct and Principles in Youth Work Ethical Conduct and Principles in Youth Work 00:14:00 Module 4: Societal Influence on Youth Societal Influence on Youth 00:15:00 Module 5: Influence of Media on Youth Influence of Media on Youth 00:12:00 Module 6: The National Youth Agency (Nya) The National Youth Agency (Nya) 00:16:00 Module 7: The EU on Youth Work The EU on Youth Work 00:12:00 Module 8: Career as a Youth Worker Career as a Youth Worker23 00:13:00 Module 9: Dealing with Stress Dealing with Stress 00:10:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Embark on a riveting exploration of UK Politics, delving into the intricate fabric of its democratic tapestry. Uncover the essence of democracy, unravel the nuances of electoral systems, and navigate the landscape of political parties in the UK's representative democracy. Dive deep into the dynamic realm of pressure groups, understanding their role in shaping political discourse. Conclude your intellectual journey by examining the intricate relationship between the UK and the European Union. This comprehensive study promises an illuminating voyage through the heart of UK Politics, providing a profound understanding of its mechanisms. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Discover the foundations of UK Politics, from democracy's core principles to electoral intricacies. Engage with the pulsating energy of political parties, explore the influence of pressure groups, and unravel the UK's connection with the European Union. Equip yourself with knowledge essential for anyone intrigued by the complexities of UK Politics. Illuminate your understanding, fuel your curiosity, and navigate the political landscape with confidence. Course Curriculum Module 01: Understanding the Landscape of UK Politics Module 02: Democracy in Action: Core Concepts Module 03: Unraveling the Dynamics of Electoral Systems Module 04: Political Parties in the Representative Democracy of the UK Module 05: Influence and Advocacy: Pressure Groups in the UK Module 06: Navigating the Complexities of the European Union in UK Politics Learning Outcomes: Grasp the fundamental principles underlying the UK's democratic structure. Navigate the intricacies of various electoral systems shaping political representation. Analyze the dynamics and influence of political parties in representative democracy. Explore the role and impact of pressure groups on political decision-making. Understand the UK's relationship with the European Union and its implications. Develop critical thinking skills to assess and comprehend political phenomena. CPD 10 CPD hours / points Accredited by CPD Quality Standards UK Politics: A Comprehensive Study 45:12 1: Module 01: Understanding the Landscape of UK Politics 04:58 2: Module 02: Democracy in Action: Core Concepts 05:50 3: Module 03: Unraveling the Dynamics of Electoral Systems 08:39 4: Module 04: Political Parties in the Representative Democracy of the UK 07:58 5: Module 05: Influence and Advocacy: Pressure Groups in the UK 07:29 6: Module 06: Navigating the Complexities of the European Union in UK Politics 08:18 7: CPD Certificate - Free 01:00 8: Leave A Review 01:00 Who is this course for? Political enthusiasts seeking in-depth knowledge of the UK's political landscape. Students interested in understanding the mechanisms of representative democracy. Professionals in related fields desiring a comprehensive grasp of UK Politics. Individuals aspiring to contribute meaningfully to political discussions and debates. Anyone fascinated by the intricate interplay of political forces in the UK. Career path Political Analyst Public Policy Researcher Government Relations Specialist Political Campaign Manager International Relations Consultant Diplomatic Service Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Dive into the fascinating world of politics and international relations with our expansive course bundle, where the intricate dance of power, policy, and diplomacy comes alive. This collection offers a panoramic view of political studies, from the nuanced dynamics of UK and US politics to the global impact of international relations and human rights. It's an intellectual odyssey that stretches beyond borders, tapping into economics, environmental law, and even the echoes of military history. This bundle is a gateway to understanding the complex mechanisms that shape our world. Here, the pursuit of knowledge meets the mastery of skills, empowering you to navigate and influence the ever-evolving political landscape. Whether you're aspiring to be a policy maker, an advocate for change, or a connoisseur of global affairs, this course is your stepping stone. Embark on this educational journey, enrich your understanding, and be part of the change you wish to see. Enrol now and transform your curiosity into expertise. This Virtual Assistant, Digital Marketing & Social Media Manager Bundle consists of the following 20 CPD Accredited Premium courses - Course 01: Basic Social Media Marketing Course 02: Virtual Assistant Course 03: Digital Marketing Course 04: Unlocking the Power of Google Adwords for Digital Marketing Course 05: Facebook Marketing for Business Course 06: Instagram Marketing Course 07: ETSY Marketing and Business Course 08: Linkedin Marketing Course 09: Sales and Strategic Marketing Course 10: Sales Training: Practical Sales Techniques Course 11: Visual Merchandising Course 12: Affiliate Marketing Course 13: Email Etiquette Course 14: Lead Generation with Attraction Marketing for Business Course 15: Effective Remote Working Course 16: SEO Masterclass Course 17: Principles of Marketing Course 18: Shopify: A step by Step Guide to Creating an Online Store Course 19: Copywriting Course 20: Content Writing 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes Here's what you'll gain from this comprehensive course bundle: Understand the key differences and similarities in UK and US politics. Acquire knowledge in international relations and global development. Gain insights into economic theories and their real-world applications. Explore the impact of environmental law on policy-making. Develop skills in self-esteem and assertiveness for effective leadership. Learn about the historical context and contemporary issues in human rights. Our course bundle provides a thorough grounding in political studies, equipping learners with a deep understanding of various political systems, especially focusing on the UK and USA. Through the Comparative Politics course, you'll delve into the workings of these two major political powerhouses. The UK Government Policies and Procedures course offers an inside look at the mechanisms of governance in the UK. The International Relations and International Development diplomas broaden your perspective, introducing you to the complexities of global politics and economics. The inclusion of Environmental Law and Environmental Health courses reflects the increasing importance of sustainable practices in policy-making. Moreover, the unique combination of courses like Self Esteem & Assertiveness and Organisation & People Management ensures that you're not just academically equipped but also personally prepared to lead and influence in the political arena. This comprehensive curriculum is designed to provide a well-rounded education in political studies, preparing you for a future as an informed and effective participant in the political and global landscape. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Individuals aspiring to careers in politics or government. Students and graduates in political science or international relations. NGO workers and activists focusing on human rights and development. Professionals in public relations and organizational management. Economists and environmental law enthusiasts. Those interested in military history and global affairs. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Virtual Assistant, Digital Marketing & Social Media Manager course, all you need is - A smart device A secure internet connection And a keen interest in Virtual Assistant, Digital Marketing & Social Media Manager Career path A range of rewarding career opportunities awaits in the UK: Political Analyst: •35,000 - •45,000 per annum International Relations Specialist: •30,000 - •40,000 per annum Human Rights Officer: •27,000 - •37,000 per annum Environmental Policy Advisor: •32,000 - •42,000 per annum Public Relations Manager: •28,000 - •40,000 per annum Economic Consultant: •33,000 - •48,000 per annum Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

How to inspire others and build successful relationships. This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behaviour in the workplace. It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills (ISBN: 1912300087).