313 Influence courses in Cardiff delivered Live Online

Harness the energy is an explorative workshop introducing the notion of utilising and intuitively listening to the energy shared between a group of people. Whether we realise it or not, we all give off certain energies at any time. These energies can affect change, sometimes positively, sometimes negatively. This workshop enhances understanding of the power of our own energy transmissions through the use of complicité-based theatre techniques and exercises. This workshop will help participants become active and aware listeners, able to work better collaboratively to produce strong results. It will demonstrate the power of our own individual energy and the positive impact we can have when we learn to utilise the energy beneficially in different situations.

Now that the course has started verifications will take place every Tuesday and access granted to the module at this point. If the booking is received after 12pm on a Tuesday access will be granted the following week. 2025 is the 80th anniversary of the end of the Second World War – a conflict that defined the twentieth century and still has an influence on relationships and attitudes today. In this course we welcome academics from institutions across the UK and abroad to contribute to a series of lectures and discussions on aspects of the Second World War. This is not a course about battles but rather about how people engaged with the conflict in different regions, exploring political motivations, cultural responses and social impacts and legacies. Sessions include:  25 February - Fascism in flames: Italy at war, 1940-1943 | Dr Alexander Henry 4 March - Imperial defence and relations in the interwar period, c.1930-1939 | Dr Adam Dighton 11 March - The British Empire at war, 1939-1945 | Dr Adam Dighton 17 March - We can’t stand by and do nothing’: the lives and work of Britain’s conscientious objectors during the Second World War | Dr Linsey Robb 25 March - Propaganda in Nazi Germany during the Second World War | Dr Paul Moore 1 April - The aftermath of war: Allied occupation and displaced persons in post-war Europe | Dr Samantha Knapton 8 April – Samurai Nation: Global Views of Japan from the 1890s to the Second World War | Dr Oleg Benesch 22 April - War and Crime: Britain, 1939-1954 | Dr Mark Roodhouse 29 April - Blood for Blood! Death for Death!” The Soviet Partisans and the Great Patriotic War 1941-45 | Professor Mark Sandle 6 May - Economic intelligence ignored: The road to the Pacific War | Dr Satona Suzuki 15 May - Air power, technology and war | Dr John D Buckley 21 May - Music as Propaganda: A Case Study of Nazi Germany and Soviet Russia During the Second World War | Dr Percy Leung The course also features two workshop sessions to discuss your learning with other course participants. All sessions will take place from 7.30-9.00pm. This course is free to all HA members, and available for a small charge to non-members. Access to the course will be via the HA website once your booking is verified, you will be contacted via email once this is complete. The introductory session will take place on 25 February. Further information can be found on our course page here.

Effective Presentation Skills: In-House Training In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges: virtual and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan

Helping customers buy products or services from retail organisations such as department stores, garden centres, high street chains, supermarkets and online and mail order businesses.

Identifying learning and training needs, designing and sourcing training and learning solutions, delivering and evaluating training.

Are your sales people too stressed, running on adrenalin, perhaps driving towards burnout, struggling to reach targets? Wouldn't you rather they delivered consistently good performance, sustainable over longer periods of time, with less stress (for both them and you)? This uniquely empowering workshop will help your team develop naturally high levels of focus, energy and motivation. They will attain a sense of grounded euphoria, giving them a very distinct and ethical edge in selling. A one-day programme, it gives salespeople an introduction to the 'Natural Superheroes' concepts and resources, tools and techniques, to help them improve their sales performance - realising greater sales potential, developing deeper and more profitable client relationships, winning more business. Through this experience, sales teams gain: Information about profiling clients to instantly understand more about their deepest drives and true needs so they can be genuinely met and, where possible, exceeded Insights into deep, honest and very 'real' reasons for sales procrastination - participants are given specific workable strategies they can easily apply to overcome sales resistance, by tapping their natural motivational styles An understanding of communicating at the very highest levels with different people so they truly understand your sales message and have a significantly more positive sales experience A realisation of their very specific natural sales talents as individuals and as a team A deeper level of experience and understanding of what specifically drives their own behaviour and the behaviour of their clients - these unique insights explain not only how but exactly why people behave the way they do An experience of what it takes to be unshakeable under pressure and manage the sales processes and relationships to a positive outcome for all Brand-new insights into working with and handling difficult people across all levels of authority An understanding of the pitfalls and the psychological traps we set ourselves which cause unnecessary stress, anxiety and frustration on a daily basis and, in turn, limit our sales performance Access to very simple and practical tools that massively increase self-awareness, engender accountability and responsibility and develop emotional sales mastery 1 Introducing 'Natural Superheroes' for sales What is a 'Natural Superhero'? Defining emotional intelligence in the context of sales and why it is so important Knowing yourself - why most people don't know themselves at all and how we can understand exactly what drives our behaviour for the purpose of improving sales performance specifically Knowing exactly why others, and specifically clients and team members, behave the way they do - understanding the real motives behind people's good and bad behaviour in a sales meeting Simple steps to freeing yourself of any anxiety, pressure and false sense of limitation when selling Being yourself in sales - why this is not as easy as it sounds but how you can make it effortless How to take control of achieving the sales performance you really need and want for yourself and others Strategies that raise your self-awareness, increase an authentic and sustainable sense of self-confidence, in difficult situations and in moments of crisis 2 Understanding yourself, your team members and your customers - using the Enneagram Introducing the Enneagram and why it is so valuable to sales people and their clients Exploring the 9 types of motivational drives and why people have different reasons for buying from you Core types and wings - understanding the influence of other motivations either side of the core Enneagram type How to confirm the profile of your client - using celebrities from the world of politics, cinema, sports - we explore how to identify each type - what are their core drives, why have they arisen and how can we use these insights to help you in improving your sales performance The 3 levels of behaviour within your personal profile and that of your clients Lookalike Enneagram types - mistaken identities - how to avoid these traps when profiling your clients and your team How to communicate effectively in a sales environment with each of the different Enneagram types - communication strategies for positive impact on morale, performance and, ultimately, sales results How to interpret and make use of the results of your online personal profile - participants complete an online profile before the event and have the opportunity to analyse their results with a view to improving their sales performance How sales teams sabotage their own performance and that of other people within the team - and how to stop it Uncovering your particular edge in a sales role - what unconsciously trips you up as a sales person? How the Enneagram helps us in sustaining a truly great sales performance over time 3 Why positive thinking alone doesn't work in sales Why 'PMA' does not stand for positive mental attitude when selling - learn its alternative meaning that can serve you even more effectively in a sales role 3 steps and exercises that naturally increase PMA The value of making unconscious thinking conscious and how to do this without any pain or discomfort in a sales meeting Why each Enneagram type has a different experience of PMA in terms of their outward behaviour and how to know when you are maximising your sales performance 4 Measuring success How to measure the development of your individual profile as a sales person Development planning and review Into the future - how to continue your Natural Superhero development

Managing Multiple Projects: Virtual In-House Training Succeeding in today's competitive marketplace often requires cycle time reduction - reducing the duration of projects and getting results faster. This workshop will address managing multiple projects within the context of program or product management. Are your projects taking longer and longer to complete? Are results less than optimal because of time pressures on resources? Would you like to increase project 'throughout'? Succeeding in today's competitive marketplace often requires cycle time reduction - reducing the duration of projects and getting results faster. This workshop will address managing multiple projects within the context of program or product management. Planning and managing individual projects is challenging. When introducing the real-life limitation of resources and other outside influences into the multi-project environment, those challenges are magnified, and new challenges are introduced. This interactive workshop will position you for immediate action. The goal of this course is to equip you with the necessary knowledge, skills, and techniques so that you can effectively and productively manage multiple projects. What you Will Learn You'll learn how to: Manage stakeholder relationships and expectations Prioritize and sequence multiple projects Manage time and stress within a multiple project environment Effectively manage logical dependencies among projects Optimize the use of resources across multiple projects using concepts from Critical Chain methods Manage risk and communications in a multiple project environment Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Portfolio, program, and project management principles The multiple project environment The MMP Process Model Developing the Multiple Project List Multiple project portfolio management Project selection Project categories and types The multiple project list Multiple Project Logical Dependencies Project dependencies Types of multiple project portfolios Categories of logical dependencies across multiple projects Project priorities in the multiple project schedule Multiple Project Resource Management Multiple project resources and resource management concepts Multiple project resource loading Resource pool and resource database Multiple project resource issues and outsourcing Critical chain resource management, including drum resources and multi-tasking Managing Risk Across Multiple Projects Multiple project risk management process Identifying, assessing, and responding to multiple project risks Critical chain and multiple project risks Risk interrelationship management methods Creating and Executing the Multiple Project Plan The multiple project plan Multiple project scheduling Multiple project budgeting Executing and maintaining the multiple project plan Controlling in the multiple project environment Tools in multiple project management Multiple Project Communications Effective communication in the multiple project environment Common communication barriers Multiple project communications plan Resolving multiple project conflicts Summary and Next Steps What did we learn, and how can we implement this in our work environments?

An instructor-led leadership learning programme based on emotional intelligence and social neuroscience, designed to boost leadership 'PowerSkills.' A practical programme that provides leaders with a learning journey that equips them with the tools and techniques to connect, empathise, communicate effectively, build employee engagement and influence.

Duration 5 Days 30 CPD hours This course is intended for System administrators System engineers Overview By the end of the course, you should be able to meet the following objectives: Install and configure ESXi hosts Deploy and configure vCenter Use the vSphere Client to create the vCenter inventory and assign roles to vCenter users Configure vCenter High Availability Create and configure virtual networks using vSphere standard switches and distributed switches Create and configure datastores using storage technologies supported by vSphere Use the vSphere Client to create virtual machines, templates, clones, and snapshots Configure and manage a VMware Tools Repository Create content libraries for managing templates and deploying virtual machines Manage virtual machine resource use Migrate virtual machines with vSphere vMotion and vSphere Storage vMotion Create and configure a vSphere cluster that is enabled with vSphere High Availability and vSphere Distributed Resource Scheduler Manage the life cycle of vSphere to keep vCenter, ESXi hosts, and virtual machines up to date Configure and manage vSphere networking and storage for a large and sophisticated enterprise Use host profiles to manage VMware ESXi host compliance Monitor the vCenter, ESXi, and VMs performance in the vSphere client This five-day, extended hour course takes you from introductory to advanced VMware vSphere© 8 management skills. Building on the installation and configuration content from our best-selling course, you will also develop advanced skills needed to manage and maintain a highly available and scalable virtual infrastructure. Through a mix of lecture and hands-on labs, you will install, configure, and manage vSphere 7. You will explore the features that build a foundation for a truly scalable infrastructure and discuss when and where these features have the greatest effect. This course prepares you to administer a vSphere infrastructure for an organization of any size using vSphere 8, which includes VMware ESXi? 8 and VMware vCenter Server© 8. Course Introduction Introductions and course logistics Course objectives vSphere and Virtualization Overview Explain basic virtualization concepts Describe how vSphere fits in the software-defined data center and the cloud infrastructure Recognize the user interfaces for accessing vSphere Explain how vSphere interacts with CPUs, memory, networks, storage, and GPUs Install an ESXi host vCenter Management Recognize ESXi hosts communication with vCenter Deploy vCenter Server Appliance Configure vCenter settings Use the vSphere Client to add and manage license keys Create and organize vCenter inventory objects Recognize the rules for applying vCenter permissions View vSphere tasks and events Create a vCenter backup schedule Recognize the importance of vCenter High Availability Explain how vCenter High Availability works Deploying Virtual Machines Create and provision VMs Explain the importance of VMware Tools Identify the files that make up a VM Recognize the components of a VM Navigate the vSphere Client and examine VM settings and options Modify VMs by dynamically increasing resources Create VM templates and deploy VMs from them Clone VMs Create customization specifications for guest operating systems Create local, published, and subscribed content libraries Deploy VMs from content libraries Manage multiple versions of VM templates in content libraries Configure and Manage vSphere Networking Configure and view standard switch configurations Configure and view distributed switch configurations Recognize the difference between standard switches and distributed switches Explain how to set networking policies on standard and distributed switches Configure and Manage vSphere Storage Recognize vSphere storage technologies Identify types of vSphere datastores Describe Fibre Channel components and addressing Describe iSCSI components and addressing Configure iSCSI storage on ESXi Create and manage VMFS datastores Configure and manage NFS datastores Discuss vSphere support for NVMe and iSER technologies Managing Virtual Machines Recognize the types of VM migrations that you can perform within a vCenter instance and across vCenter instances Migrate VMs using vSphere vMotion Describe the role of Enhanced vMotion Compatibility in migrations Migrate VMs using vSphere Storage vMotion Take a snapshot of a VM Manage, consolidate, and delete snapshots Describe CPU and memory concepts in relation to a virtualized environment Describe how VMs compete for resources Define CPU and memory shares, reservations, and limits Recognize the role of a VMware Tools Repository Configure a VMware Tools Repository Recognize the backup and restore solution for VMs vSphere Monitoring Monitor the key factors that can affect a virtual machine's performance Describe the factors that influence vCenter performance Use vCenter tools to monitor resource use Create custom alarms in vCenter Describe the benefits and capabilities of VMware Skyline Recognize uses for Skyline Advisor Pro Deploying and Configuring vSphere Cluster Use Cluster Quickstart to enable vSphere cluster services and configure the cluster View information about a vSphere cluster Explain how vSphere DRS determines VM placement on hosts in the cluster Recognize use cases for vSphere DRS settings Monitor a vSphere DRS cluster Describe how vSphere HA responds to different types of failures Identify options for configuring network redundancy in a vSphere HA cluster Recognize the use cases for various vSphere HA settings Configure a cluster enabled for vSphere DRS and vSphere HA Recognize when to use vSphere Fault Tolerance Describe the function of the vCLS Recognize operations that might disrupt the healthy functioning of vCLS VMs ESXi Operations Use host profiles to manage ESXi configuration compliance Recognize the benefits of using configuration profiles Managing the vSphere Lifecycle Generate vCenter interoperability reports Recognize features of vSphere Lifecycle Manager Describe ESXi images and image depots Enable vSphere Lifecycle Manager in a vSphere cluster Validate ESXi host compliance against a cluster image and remediate ESXi hosts using vSphere Lifecycle Manager Describe vSphere Lifecycle Manager automatic recommendations Use vSphere Lifecycle Manager to upgrade VMware Tools and VM hardware Network Operations Configure and manage vSphere distributed switches Describe how VMware vSphere Network I/O Control enhances performance Define vSphere Distributed Services Engine Describe the use cases and benefits of vSphere Distributed Services Engine Storage Operations Describe the architecture and requirements of vSAN configuration Describe storage policy-based management Recognize components in the vSphere Virtual Volumes architecture Configure Storage I/O Control

Duration 5 Days 30 CPD hours This course is intended for This course benefits individuals responsible for configuring and monitoring devices running the Junos OS. Overview After successfully completing this course, you should be able to: Describe the various OSPF link-state advertisement (LSA) types. Explain the flooding of LSAs in an OSPF network. Describe the shortest-path-first (SPF) algorithm. Describe OSPF link metrics. Describe the various OSPF authentication methods. Explain the differences between OSPFv2 and OSPFv3. Describe OSPF area types and operations. Configure various OSPF area types. Summarize and restrict routes. Configure OSPF multi-area adjacencies. Configure OSPF virtual links. Explain OSPF external reachability. List useful commands that are used to troubleshoot and verify OSPF. Isolate different OSPF issues. Describe BGP operations. Configure various BGP options. Explain the route selection process for BGP. Describe how to alter the route selection process. Explain the use of routing policies in BGP. Explain how BGP routes are processed. Describe the various BGP attributes and their use. Manipulate common BGP attributes. Review common BGP troubleshooting procedures. List common BGP troubleshooting commands. Identify issues with BGP peering. Explain reasons to use BGP in the Enterprise. Explain how ISP policies can influence external connectivity. Describe three common routing policies for external connectivity in the enterprise. Identify common commands for troubleshooting routing policy. Describe basic multicast terminology. Describe the multicast address space. Describe how RPF is used in a multicast network. Describe the basic functionality of IGMP. Describe the multicast service models and modes. Describe PIM-SM operation and configuration when using the ASM model. Describe PIM-SM operation and configuration when using the SSM model. Verify and troubleshoot multicast. Identify environments that may require a modified CoS implementation. Describe the various CoS components and their respective functions. Explain the CoS processing along with CoS defaults on SRX Series devices. Describe situations in which some CoS features are used in the enterprise. Describe the use of the Real-Time Performance Monitoring tool. Verify and troubleshoot CoS. Describe a traditional Campus network design. Understand the need for a new architectural design. Describe the five key concepts of the Evolved Core. Describe the benefits of a Layer 3-based Campus Networks. Describe Layer 2 tunneling. Explain VXLAN functionality. Describe VXLAN gateways. Describe EVPN features. Describe EVPN operations. This five-day course is designed to provide students with the tools required for implementing, monitoring, and troubleshooting Layer 3 components in an enterprise network. Chapter 1: Course Introduction Course Introduction Chapter 2: OSPF OSPFv2 Review Link-State Advertisements Protocol Operations OSPF Authentication OSPFv3 Lab 1: Configuring and Monitoring OSPF Chapter 3: OSPF Areas Review of OSPF Areas Stub Area Operation Stub Area Configuration NSSA Operation NSSA Configuration Route Summarization Lab 2: Configuring and Monitoring OSPF Areas and Route Summarization Chapter 4: Advanced OSPF Options OSPF Multi-Area Adjacencies Virtual Links External Reachability Lab 3: Configuring and Monitoring Routing Policy and Advanced OSPF Options Chapter 5: Troubleshooting Troubleshooting LSDB Consistency Issues Case Study: Adjacency Issues Lab: Troubleshooting OSPF Chapter 6: BGP Review of BGP BGP Configuration Options BGP Operations BGP Path Selection and Options Lab: Implementing BGP Chapter 7: BGP Attributes and Policy Policy and BGP BGP Attributes Details and Manipulation of Common BGP Path Attributes Lab: BGP Attributes Chapter 8: Troubleshooting BGP BGP Troubleshooting BGP Case Study Lab: Troubleshooting BGP Chapter 9: Enterprise Routing Policies Enterprise BGP Core Network Design Enterprise External Network Deployment Lab: Implementing Enterprise Routing Policies Chapter 10: Troubleshooting Policies Routing Policy Structure Using RegEx Routing Policy Troubleshooting Case Study Lab: Troubleshooting Routing Policies Chapter 11: Introduction to Multicast Overview of Multicast Multicast Addressing RPF IGMP Lab: PIM-SM Chapter 12: Multicast Routing Protocols and SSM Overview of Multicast Routing Protocols PIM-SM Using the ASM Model PIM-SM Using the SSM Model Lab: Implementing PIM-SM Lab: Implementing SSM Chapter 13: Troubleshooting Multicast Multicast Troubleshooting Multicast Case Study Lab: Troubleshooting Multicast Chapter 14: Class of Service CoS Components Review and Case Study CoS Processing and CoS Defaults on the SRX Series Device Policing Virtual Channels Monitoring with Resource Performance Monitoring Lab 9: Implementing CoS Features in the Enterprise Chapter 15: Troubleshooting Class of Service CoS Troubleshooting CoS Case Study Lab: Troubleshooting Class of Service Chapter 16: Enterprise Architectures Traditional Enterprise Networks A New Architecture Key Concepts of the Evolved Core IP Fabric Campus Design Chapter 17: VXLAN Layer 2 Connectivity over a Layer 3 Network VXLAN Overview VXLAN Gateways Chapter 18: EVPN-VXLAN Overview of EVPN EVPN Operations EVPN and VXLAN Chapter 19: Configuring EVPN-VXLAN Configuring EVPN-VXLAN Spine Only network Add IP Fabric leaf nodes to a Spine Only design Configuring a new IP Fabric EVPN-VXLAN network Chapter 20: Migrating to an IP Fabric EVPN Routes Useful EVPN Commands Appendix A: BGP Route Reflection Route Reflection Operation Configuration and Routing Knowledge Lab: BGP Route Reflection (Optional) Appendix B: Troubleshooting IS-IS IS-IS Troubleshooting Lab: Troubleshooting IS-IS and Mixed Environments Additional course details: Nexus Humans AJER - Advanced Junos Enterprise Routing training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AJER - Advanced Junos Enterprise Routing course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.