Mastering Critical Conversations: In-House Training We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan
NPORS Plant Mover - Non Operational Duties (N132)
Networks demystified training course description A concise overview course covering all aspects of networking with particular emphasis of use of the 7 layer model as a framework for discussing and learning new network terms enabling delegates to recognise the main buzzwords used in the industry. What will you learn Use the 7 layer model to classify networking terms. Differentiate between LANS and WANS. Recognise bandwidth measurements. List LAN and WAN technologies. Recognise cabling issues in a network. Networks demystified training course details Who will benefit: Sales staff, managers and other non-technical personnel. Technical personnel may benefit more from our Intro to data communications and networking course. Prerequisites: None. Duration 1 day Networks demystified training course contents What are networks? What is a network? Types of network, Local Area Networks (LANs), Wide Area Networks (WANs), connecting networks together with routers. The 7 layer model What is the 7 layer model? The importance of standards, using the 7 layer model to classify networking terms. Cables Copper, Fibre, Air, standards, connectors, LAN cables, WAN cables, distance limitations, hubs and repeaters, other issues. The radio spectrum. Bandwidth Bits and bytes. Bandwidth measurements, common technologies and their bandwidth, the impact of applications on bandwidth. Full and half duplex. Joining cables together to increase bandwidth (Link aggregation). LANs and WANs What is Ethernet? What is WiFi? What are Leased lines? What is MPLS? Ethernet switches Ethernet 'packets', MAC addresses, what is a switch, what is the difference between a hub and a switch. TCP/IP What is TCP/IP? What is a protocol? What is IP? What is TCP? The role of routers in joining LANS and WANS, What is the Internet? Applications Ways to use the network, clients, servers, web browsing and HTTP, Email, instant messaging, multimedia applications.
NPORS Slinger / Signaller (N402)
NPORS Material Re - Handler (N722)
Enhance your knowledge in petroleum geochemistry with EnergyEdge's course on petroleum exploration. Enroll now!
The Site Management Safety Training Scheme, or the SMSTS course, is a 5 day course provided by our tutors to over a thousand people every year. This course is ideal for those in any role of responsibility within the construction industry, or for anyone looking to become a site manager in the future. The Site Management Safety Training Scheme is strongly regarded as one of the best available and provides you with a thorough health and safety training background within the current legal guidelines. Construction site managers and supervisors have a legal duty to ensure the health and safety of their fellow workers and the public. Not only are there laws and regulations to adhere to, there is a moral duty to do all that is possible to prevent accidents and injuries onsite. Therefore proper training is a necessity and a requirement. Attending SMSTS courses can show you comply with the laws and prepare you to manage a safe site at all times. SMSTS Course Breakdown When studying SMSTS courses you will be taught how to work and manage following the regulations stipulated by the Health and Safety at Work Act. Some of the areas which are covered during the five day SMSTS training course include: SITE SET UP RISK ASSESSMENTS METHOD STATEMENTS SCAFFOLDING EXCAVATIONS SCAFFOLDING DEMOLITION CONFINED SPACES You will be required to attend all five days of the course in order to be awarded the Site Management Safety Training Scheme qualification. During 5-day SMSTS courses delegates will need to show understanding of the main elements and pass the core exercises. At the end of the training you will be required to sit a final examination, passing the exam will mean you qualify for the SMSTS certificate which is then valid for five years. Staying In Date After the five years it is necessary to return for a two day SMSTS Refresher course to make sure you are still up to date with the latest health and safety regulations. By passing and maintaining your Site Management Safety Training Scheme training you are able to prove that you are complying with the demands and laws regarding construction health and safety. 5 day SMSTS courses are considered to be an indication of the competence of a Site Manger according to the Approved Code of Practice for the Construction (Design and Management) Regulations (CDM). The training is also ideal for Site Managers as well as: PROPRIETORS OF CONSTRUCTION COMPANIES PROJECT MANAGERS SITE SUPERVISORS It must be stressed to all course attendees the need to attend ALL sessions since without full attendance the examining body will not award the CITB SMSTS training Qualification – Construction Site Managers Safety Certificate.
NPORS Excavator 360 (N202)
Looking for expert relationship advice? Our Relationship Coaching Session is the perfect solution for anyone seeking guidance and education on how to improve their relationships. Our one-hour session provides instant advice from a qualified relationship coach, covering a wide range of topics to help you better understand and improve your relationships. During the session, you’ll learn how to communicate more effectively, identify and overcome relationship obstacles, and develop strategies to strengthen your relationships. Our coach will cover different areas such as trust building, conflict resolution, and creating a healthy relationship dynamic. SPECIAL OFFER FOR NEW CUSTOMERS ONLY: As a new customer, you’ll receive a free 30-minute follow-up call to ensure that you’re making progress and getting the support you need. Whether you’re struggling with a current relationship or just want to improve your overall relationship skills or have a relationship problem which is upsetting you, our Relationship Coaching Session can help. Don’t wait to take the first step towards better relationships. Book your session today! https://relationshipsmdd.com/product/relationship-coaching-session/
NPORS MEWP Boom (N108)