Nottinghamshire

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course information Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;To provide knowledge and understanding in the following areas:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"> Have a basic understanding of the industry, the dangers of working in the industry and their  responsibilities as an operator</li><li fr-original-style="" style="box-sizing: border-box;"> Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be  used&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;"> Be able to identify the different types of pallet / stacker trucks</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp; Locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp; Be able to locate and identify steering, driving and braking controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;"> Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative  requirements&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;"> Safely mount and dismount the machine</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp; Start and stop the machine and safely move the machine off and stop it safely</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Configure the machine for travel and maneuver it safely laden and unladen, in open and &nbsp;confined areas</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Conduct all necessary safety checks at the work area&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;"> Maneuver the machine to the work area and correctly configure in readiness to carry out  lifting and load handling tasks</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp; Carry out lifting and load handling tasks</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Lift and transfer loads accurately and safely at different locations</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Load and unload external transport safely&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Fit, adjust and or remove attachments</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp; Demonstrate knowledge and understanding of loading and unloading procedures for machine &nbsp;transportation&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;"> Carry out all end of shift and shut down procedures</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Entry Requirements&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For learners that require the &#39;HS&amp;E TESTED Logo&#39; displayed on their card they must have passed  the CITB Operatives Health, Safety and Environment Test within the last 2 years. Good understanding of spoken and written English</p>

Course information Overview
 To provide knowledge and understanding in the following areas: 
Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator
Have a working knowledge of the manufacturer’s handbook for the particular machine to be used
Be able to identify the different types of pallet / stacker trucks
Locate and identify the major components of the machine and explain their functions
Be able to locate and identify steering, driving and braking controls and explain their functions
Conduct all pre-operational checks in accordance with manufacturer’s and legislative requirements
Safely mount and dismount the machine
Start and stop the machine and safely move the machine off and stop it safely
Configure the machine for travel and maneuver it safely laden and unladen, in open and confined areas
Conduct all necessary safety checks at the work area
Maneuver the machine to the work area and correctly configure in readiness to carry out lifting and load handling tasks
Carry out lifting and load handling tasks
Lift and transfer loads accurately and safely at different locations
Load and unload external transport safely
Fit, adjust and or remove attachments
Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation
Carry out all end of shift and shut down procedures
 Entry Requirements 
For learners that require the 'HS&E TESTED Logo' displayed on their card they must have passed the CITB Operatives Health, Safety and Environment Test within the last 2 years. Good understanding of spoken and written English

Dynamic Training and Assessments Ltd

Construction

CSCS (Construction Skills Certification Scheme)

NPORS

NPORS Pallet - Stacker Truck (N008)

<section style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><h2 style="color: rgb(62, 57, 52); box-sizing: border-box;" fr-original-style=" color: rgb(62, 57, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About this Virtual Instructor Led Training (VILT)</strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;</em></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Forward pricing and valuation in electricity generation is a 4 half day intensive, technical hands-on course in which attendees receive comprehensive instruction on the theory and practice of making price forecasts and assessing risk in the electricity generating industry. After a discussion of electricity markets around the world, the course moves to programming and model structuring, where attendees follow the lead of the instructor in building various analyzes of forward pricing and and valuation issues.</p></section><section style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><a data-toggle="collapse" href="https://petroedgeasia.net/training/electricity-pricing-and-marginal-cost-analysis-virtual-instructor-led-training-vilt/#collapseOne" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINING OBJECTIVES</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Learn practical tools to analyse a host of issues in electricity analysis including efficient tools to work with supply and demand data; creating flexible scenario and sensitivity analysis to evaluate power prices and marginal costs; effectively presenting short-term and long-term supply and curves; development of hydro analysis; Monte Carlo simulation and other issues.</li><li fr-original-style="" style="box-sizing: border-box;">Create demand and supply models of electricity pricing that incorporates changes in fuel prices, new capacity, demand profiles, maintenance outages to measure hourly marginal cost and total generation cost.</li><li fr-original-style="" style="box-sizing: border-box;">Study the structure of market designs around the world and simulate pricing strategies through evaluation of the California crisis and simulation exercises.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the relationship between capacity pricing, reliability, loss of load probability and reserve margins through extending the short-run supply and demand analysis and modelling outage cost with different capacity configurations.</li><li fr-original-style="" style="box-sizing: border-box;">Model the economic value of different types of renewable resources in alternative markets&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">including storage hydro, run-of-river hydro, wind and solar.</strong></li><li fr-original-style="" style="box-sizing: border-box;">Develop efficient ways to quickly compute the levelised electricity cost of different technologies using carrying charge factors and alternative financial models and use levelised cost analysis to develop screening models of optimal resources.</li><li fr-original-style="" style="box-sizing: border-box;">Evaluate long-run marginal cost of electricity cost through simulating the value of different generating resources given load curves and simulate the effects of different capital costs, heat rates and fuel prices on the long-run marginal cost.</li><li fr-original-style="" style="box-sizing: border-box;">Compute the effects of start-up costs, heat rate curves, and transmission constraints on the value of alternative plants and the price of electricity.</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/electricity-pricing-and-marginal-cost-analysis-virtual-instructor-led-training-vilt/#collapseTwo" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TARGET AUDIENCE</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Energy industry professionals &ndash; This could include roles like energy traders, pricing analysts, forecasters, risk managers at energy companies, utilities, independent power producers, etc. They need to understand electricity pricing and how to optimize revenues.</li><li fr-original-style="" style="box-sizing: border-box;">Energy market regulators &ndash; Pricing regulators at entities like FERC, state utility commissions, ISO/RTOs. They need to understand cost analysis and pricing models to set fair rates.</li><li fr-original-style="" style="box-sizing: border-box;">Energy procurement managers &ndash; At large C&amp;I customers, municipalities, coops. They are tasked with buying electricity for their organizations at the lowest cost so need pricing analysis skills.</li><li fr-original-style="" style="box-sizing: border-box;">Energy investment analysts &ndash; At banks, investment firms, hedge funds. They need electricity pricing models for valuation of energy investments and assets.</li><li fr-original-style="" style="box-sizing: border-box;">Energy policy analysts &ndash; At government agencies, think tanks, advocacy groups. They provide advice and analysis on energy policy issues like rate design.</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/electricity-pricing-and-marginal-cost-analysis-virtual-instructor-led-training-vilt/#collapsecl" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">COURSE LEVEL</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Intermediate</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/electricity-pricing-and-marginal-cost-analysis-virtual-instructor-led-training-vilt/#collapseThree" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINING METHODS</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The VILT will be delivered online in 4 sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day</strong>, including time for lectures, discussion, quizzes and short classroom exercises.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, some self-study will be requested. Participants are invited but not obliged to bring a short presentation (10 mins max) on a practical problem they encountered in their work. This will then be explained and discussed during the VILT. A short test or quiz will be held at the end the course.</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/electricity-pricing-and-marginal-cost-analysis-virtual-instructor-led-training-vilt/#collapseFive" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINER</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our key course expert provides financial and economic consulting services to a variety of clients, he teaches professional development courses in an assortment of modelling topics (project finance, M&amp;A, and energy). He is passionate about teaching in Africa, South America, Asia and Europe. Many of the unique analytical concepts and modelling techniques he has developed have arisen from discussion with participants in his courses. He has taught customized courses for MIT&rsquo;s Sloan Business School, Bank Paribas, Shell Oil, Society General, General Electric, HSBC, GDF Suez, Citibank, CIMB, Lind Lakers, Saudi Aramco and many other energy and industrial clients.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">His consulting activities include developing complex project finance, corporate and simulation models, providing expert testimony on financial and economic issues before energy regulatory agencies, and advisory services to support merger and acquisition projects.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our key course expert has written a textbook titled Corporate and Project Finance Modelling, Theory and Practice published by Wiley Finance. The book introduces unique modelling techniques that address many complex issues that are not typically used by even the most experienced financial analysts. For example, it describes how to build user-defined functions to solve circular logic without cumbersome copy and paste macros; how to write function that derives the ratio of EV/EBITDA accounting for asset life, historical growth, taxes, return on investment, and cost of capital; and how to efficiently solve many project finance issues related to debt structuring. He is in the process of writing a second book that describes a series of<br fr-original-style="" style="box-sizing: border-box;">valuation and analytical mistakes made in finance. This book uses many case studies from Harvard<br fr-original-style="" style="box-sizing: border-box;">Business School that were thought to represent effective business strategies and later turned into valuation nightmares.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the course of his career our key course expert has been involved in formulating<br fr-original-style="" style="box-sizing: border-box;">significant government policy related to electricity deregulation; he has prepared models and analyses for many clients around the world; he has evaluated energy purchasing decisions for many corporations; and, he has provided advice on corporate strategy. His projects include development of a biomass plant, analysis and advisory work for purchase of electricity generation, distribution and transmission assets by the City of Chicago, formulation of rate policy for major metro systems and street lighting networks, advocacy testimony on behalf of low income consumers, risk analysis for toll roads, and evaluation of solar and wind projects. He has constructed many advisory analyses for project finance and merger and acquisition transactions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Lastly, our key course expert was formerly Vice President at the First National Bank of Chicago where he directed analysis of energy loans and also created financial modelling techniques used in advisory projects. He received an MBA specializing in econometrics (with honours) from the University of Chicago and a BSc in Finance from the University of Illinois (with highest university honours).</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/electricity-pricing-and-marginal-cost-analysis-virtual-instructor-led-training-vilt/#collapseCS" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">POST TRAINING COACHING SUPPORT (OPTIONAL)</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To further optimise your learning experience from our courses, we also offer individualized &ldquo;One to One&rdquo; coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br fr-original-style="" style="box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Request%20for%20further%20information%20regarding%20post%20training%20coaching%20support" target="_blank" rel="noopener" style="color: rgb(0, 123, 255); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 123, 255);">Request for further information about post training coaching support</a>&nbsp;and fees applicable for this.</p></div></section>

About this Virtual Instructor Led Training (VILT) 
Forward pricing and valuation in electricity generation is a 4 half day intensive, technical hands-on course in which attendees receive comprehensive instruction on the theory and practice of making price forecasts and assessing risk in the electricity generating industry. After a discussion of electricity markets around the world, the course moves to programming and model structuring, where attendees follow the lead of the instructor in building various analyzes of forward pricing and and valuation issues.
TRAINING OBJECTIVES
Learn practical tools to analyse a host of issues in electricity analysis including efficient tools to work with supply and demand data; creating flexible scenario and sensitivity analysis to evaluate power prices and marginal costs; effectively presenting short-term and long-term supply and curves; development of hydro analysis; Monte Carlo simulation and other issues.
Create demand and supply models of electricity pricing that incorporates changes in fuel prices, new capacity, demand profiles, maintenance outages to measure hourly marginal cost and total generation cost.
Study the structure of market designs around the world and simulate pricing strategies through evaluation of the California crisis and simulation exercises.
Understand the relationship between capacity pricing, reliability, loss of load probability and reserve margins through extending the short-run supply and demand analysis and modelling outage cost with different capacity configurations.
Model the economic value of different types of renewable resources in alternative markets including storage hydro, run-of-river hydro, wind and solar.
Develop efficient ways to quickly compute the levelised electricity cost of different technologies using carrying charge factors and alternative financial models and use levelised cost analysis to develop screening models of optimal resources.
Evaluate long-run marginal cost of electricity cost through simulating the value of different generating resources given load curves and simulate the effects of different capital costs, heat rates and fuel prices on the long-run marginal cost.
Compute the effects of start-up costs, heat rate curves, and transmission constraints on the value of alternative plants and the price of electricity.
TARGET AUDIENCE
Energy industry professionals – This could include roles like energy traders, pricing analysts, forecasters, risk managers at energy companies, utilities, independent power producers, etc. They need to understand electricity pricing and how to optimize revenues.
Energy market regulators – Pricing regulators at entities like FERC, state utility commissions, ISO/RTOs. They need to understand cost analysis and pricing models to set fair rates.
Energy procurement managers – At large C&I customers, municipalities, coops. They are tasked with buying electricity for their organizations at the lowest cost so need pricing analysis skills.
Energy investment analysts – At banks, investment firms, hedge funds. They need electricity pricing models for valuation of energy investments and assets.
Energy policy analysts – At government agencies, think tanks, advocacy groups. They provide advice and analysis on energy policy issues like rate design.
COURSE LEVEL
Intermediate
TRAINING METHODS
The VILT will be delivered online in 4 sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day, including time for lectures, discussion, quizzes and short classroom exercises.
Additionally, some self-study will be requested. Participants are invited but not obliged to bring a short presentation (10 mins max) on a practical problem they encountered in their work. This will then be explained and discussed during the VILT. A short test or quiz will be held at the end the course.
TRAINER
Our key course expert provides financial and economic consulting services to a variety of clients, he teaches professional development courses in an assortment of modelling topics (project finance, M&A, and energy). He is passionate about teaching in Africa, South America, Asia and Europe. Many of the unique analytical concepts and modelling techniques he has developed have arisen from discussion with participants in his courses. He has taught customized courses for MIT’s Sloan Business School, Bank Paribas, Shell Oil, Society General, General Electric, HSBC, GDF Suez, Citibank, CIMB, Lind Lakers, Saudi Aramco and many other energy and industrial clients.
His consulting activities include developing complex project finance, corporate and simulation models, providing expert testimony on financial and economic issues before energy regulatory agencies, and advisory services to support merger and acquisition projects.
Our key course expert has written a textbook titled Corporate and Project Finance Modelling, Theory and Practice published by Wiley Finance. The book introduces unique modelling techniques that address many complex issues that are not typically used by even the most experienced financial analysts. For example, it describes how to build user-defined functions to solve circular logic without cumbersome copy and paste macros; how to write function that derives the ratio of EV/EBITDA accounting for asset life, historical growth, taxes, return on investment, and cost of capital; and how to efficiently solve many project finance issues related to debt structuring. He is in the process of writing a second book that describes a series of
valuation and analytical mistakes made in finance. This book uses many case studies from Harvard
Business School that were thought to represent effective business strategies and later turned into valuation nightmares.
Over the course of his career our key course expert has been involved in formulating
significant government policy related to electricity deregulation; he has prepared models and analyses for many clients around the world; he has evaluated energy purchasing decisions for many corporations; and, he has provided advice on corporate strategy. His projects include development of a biomass plant, analysis and advisory work for purchase of electricity generation, distribution and transmission assets by the City of Chicago, formulation of rate policy for major metro systems and street lighting networks, advocacy testimony on behalf of low income consumers, risk analysis for toll roads, and evaluation of solar and wind projects. He has constructed many advisory analyses for project finance and merger and acquisition transactions.
Lastly, our key course expert was formerly Vice President at the First National Bank of Chicago where he directed analysis of energy loans and also created financial modelling techniques used in advisory projects. He received an MBA specializing in econometrics (with honours) from the University of Chicago and a BSc in Finance from the University of Illinois (with highest university honours).
POST TRAINING COACHING SUPPORT (OPTIONAL)
To further optimise your learning experience from our courses, we also offer individualized “One to One” coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.
Request for further information about post training coaching support and fees applicable for this.

EnergyEdge - Training for a Sustainable Energy Future

Develop a deep understanding of electricity pricing and marginal cost analysis with EnergyEdge's virtual instructor-led training course. Enroll now for a rewarding learning journey!

Electricity Pricing and Marginal Cost Analysis - Virtual Instructor Led Training (VILT)

Team of 10, pp

Normal Fee, pp

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills to operate dozers safely and efficiently.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Candidates will be able to:</p><ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understand the industry, the dangers of working in the industry and their responsibilities as an operator</li><li fr-original-style="" style="box-sizing: border-box;">Understand the manufacturer&rsquo;s handbook for the particular machine to be used</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify key controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Identify and maintain PPE appropriate for dozer use</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Prepare the dozer for use, operate machinery safely and efficiently</li><li fr-original-style="" style="box-sizing: border-box;">Attach and set trailed, mounted attachments ready for work</li><li fr-original-style="" style="box-sizing: border-box;">Understand environmental considerations</li><li fr-original-style="" style="box-sizing: border-box;">Storage and transport of implements and attachments</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of shift and shut down procedures</li></ul><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Good understanding of spoken and written English.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course &ndash; 10 Days depending upon experience</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests &ndash; 1 day theory and practical assessment</p><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications</p>

Overview
This course is aimed at candidates that require the knowledge and practical skills to operate dozers safely and efficiently.
Course Content
Candidates will be able to:
Understand the industry, the dangers of working in the industry and their responsibilities as an operator
Understand the manufacturer’s handbook for the particular machine to be used
Locate and identify the major components of the machine and explain their functions
Locate and identify key controls and explain their functions
Conduct all pre-operational checks in accordance with manufacturer’s and legislative requirements
Identify and maintain PPE appropriate for dozer use
Conduct all necessary safety checks at the work area
Prepare the dozer for use, operate machinery safely and efficiently
Attach and set trailed, mounted attachments ready for work
Understand environmental considerations
Storage and transport of implements and attachments
Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation
Carry out all end of shift and shut down procedures
Entry Requirements
NPORS CSCS – Candidates must have achieved the relevant CITB Health, Safety & Environment (HS&E) touch-screen-test within 2 years.
Good understanding of spoken and written English.
Duration
Novice course – 10 Days depending upon experience
Experienced worker tests – 1 day theory and practical assessment
Location
Customer Site (Training & Testing) – Site must adhere to NPORS specifications

NPORS Dozer (N215)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills to operator Piling rigs to form and construct piles.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Candidates will be able to:</p><ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understand the industry, the dangers of working in the industry and their responsibilities as an operator</li><li fr-original-style="" style="box-sizing: border-box;">Understand the manufacturer&rsquo;s handbook for the particular machine to be used</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify key controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Select suitable type of piling rig relative to the work being undertaken</li><li fr-original-style="" style="box-sizing: border-box;">Identify and maintain PPE appropriate for piling rig use</li><li fr-original-style="" style="box-sizing: border-box;">Prepare the piling rig for use</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Operate machinery safely and efficiently</li><li fr-original-style="" style="box-sizing: border-box;">Understand environmental considerations</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of shift and shut down procedures</li></ul><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Good understanding of spoken and written English.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course &ndash; 10 Days depending on experience</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests &ndash; 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications</p>

Overview
This course is aimed at candidates that require the knowledge and practical skills to operator Piling rigs to form and construct piles.
Course Content
Candidates will be able to:
Understand the industry, the dangers of working in the industry and their responsibilities as an operator
Understand the manufacturer’s handbook for the particular machine to be used
Locate and identify the major components of the machine and explain their functions
Locate and identify key controls and explain their functions
Conduct all pre-operational checks in accordance with manufacturer’s and legislative requirements
Select suitable type of piling rig relative to the work being undertaken
Identify and maintain PPE appropriate for piling rig use
Prepare the piling rig for use
Conduct all necessary safety checks at the work area
Operate machinery safely and efficiently
Understand environmental considerations
Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation
Carry out all end of shift and shut down procedures
Entry Requirements
NPORS CSCS – Candidates must have achieved the relevant CITB Health, Safety & Environment (HS&E) touch-screen-test within 2 years.
Good understanding of spoken and written English.
Duration
Novice course – 10 Days depending on experience
Experienced worker tests – 1 day theory and practical assessment
Location
Customer Site (Training & Testing) – Site must adhere to NPORS specifications

NPORS Piling Rig (N221)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills to operate horizontal directional drilling rigs in the workplace safely and efficiently.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Candidates will be able to:</p><ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understand the industry, the dangers of working in the industry and their responsibilities as an operator</li><li fr-original-style="" style="box-sizing: border-box;">Understand the manufacturer&rsquo;s handbook for the particular machine to be used</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify key controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Select suitable type of horizontal directional drilling rig relative to the work being undertaken</li><li fr-original-style="" style="box-sizing: border-box;">Identify and maintain PPE appropriate for horizontal directional drilling rig use</li><li fr-original-style="" style="box-sizing: border-box;">Prepare the horizontal directional drilling rig for use</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Operate machinery safely and efficiently</li><li fr-original-style="" style="box-sizing: border-box;">Understand environmental considerations</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of shift and shut down procedures</li></ul><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Good understanding of spoken and written English.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course &ndash; 5 Days</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced Worker Tests &ndash; 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications</p>

Overview
This course is aimed at candidates that require the knowledge and practical skills to operate horizontal directional drilling rigs in the workplace safely and efficiently.
Course Content
Candidates will be able to:
Understand the industry, the dangers of working in the industry and their responsibilities as an operator
Understand the manufacturer’s handbook for the particular machine to be used
Locate and identify the major components of the machine and explain their functions
Locate and identify key controls and explain their functions
Conduct all pre-operational checks in accordance with manufacturer’s and legislative requirements
Select suitable type of horizontal directional drilling rig relative to the work being undertaken
Identify and maintain PPE appropriate for horizontal directional drilling rig use
Prepare the horizontal directional drilling rig for use
Conduct all necessary safety checks at the work area
Operate machinery safely and efficiently
Understand environmental considerations
Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation
Carry out all end of shift and shut down procedures
Entry Requirements
NPORS CSCS – Candidates must have achieved the relevant CITB Health, Safety & Environment (HS&E) touch-screen-test within 2 years.
Good understanding of spoken and written English.
Duration
Novice course – 5 Days
Experienced Worker Tests – 1 day theory and practical assessment
Location
Customer Site (Training & Testing) – Site must adhere to NPORS specifications

NPORS Horizontal Directional Drilling Rig (N130)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills to operate 180&deg; excavators to excavate and load materials.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Candidates will be able to:</p><ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Understand the industry, the dangers of working in the industry and their responsibilities as an operator</li><li fr-original-style="" style="box-sizing: border-box;">Understand the manufacturer&rsquo;s handbook for the particular machine to be used</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify key controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Identify and maintain PPE appropriate for excavator 180&deg; use</li><li fr-original-style="" style="box-sizing: border-box;">Prepare excavator 180&deg; for use</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Operate machinery safely and efficiently</li><li fr-original-style="" style="box-sizing: border-box;">Understand environmental considerations</li><li fr-original-style="" style="box-sizing: border-box;">Store and transport excavator 180&deg; attachments</li><li fr-original-style="" style="box-sizing: border-box;">Explain loading/unloading procedures for machine transportation</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of shift and shut down procedures</li></ul><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Good understanding of spoken and written English.</p><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course &ndash; 10 Days depending upon experience</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications</p>

Overview
This course is aimed at candidates that require the knowledge and practical skills to operate 180° excavators to excavate and load materials.
Course Content
Candidates will be able to:
Understand the industry, the dangers of working in the industry and their responsibilities as an operator
Understand the manufacturer’s handbook for the particular machine to be used
Locate and identify the major components of the machine and explain their functions
Locate and identify key controls and explain their functions
Conduct all pre-operational checks in accordance with manufacturer’s and legislative requirements
Identify and maintain PPE appropriate for excavator 180° use
Prepare excavator 180° for use
Conduct all necessary safety checks at the work area
Operate machinery safely and efficiently
Understand environmental considerations
Store and transport excavator 180° attachments
Explain loading/unloading procedures for machine transportation
Carry out all end of shift and shut down procedures
Entry Requirements
NPORS CSCS – Candidates must have achieved the relevant CITB Health, Safety & Environment (HS&E) touch-screen-test within 2 years.
Good understanding of spoken and written English.
Duration
Novice course – 10 Days depending upon experience
Experienced worker tests- 1 day theory and practical assessment
Location
Customer Site (Training & Testing) – Site must adhere to NPORS specifications

NPORS Excavator 180 (N201)

Loughborough

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		<div>
			
			<p>Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.</p>
			<div><i></i> 2 Hours</div>
			<div><i></i>  £378.00 incl. VAT</div>
			
			
		</div>
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		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><p>'Emotional Intelligence predicts people's ability to regulate themselves, manage other people and achieve success. Research shows a link between Emotional Intelligence and career success. Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.' Mark Murphy</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p><strong>Outcomes: </strong></p>
<ul>
<li>Describe the different types of intelligence</li>
<li>List the five Emotional Intelligence Competences</li>
<li>Discuss the importance of self-awareness</li>
<li>State the six Emotionally Intelligent Leader roles</li>
</ul>
<p><strong>Content:</strong></p>
<ul>
<li>Personality v's Behaviour</li>
<li>Multiple Intelligences - Gardner</li>
<li>What is Emotional Intelligence?</li>
<li>Goleman's Five Competencies</li>
<li>The Cycle of Behaviour</li>
<li>Knowing Your Personality</li>
<li>Self-Awareness</li>
<li>Emotional Hijack</li>
<li>Emotionally Intelligent Leadership - The Six Styles</li>
</ul>
<p><strong>Modules:</strong></p>
<p><strong>Personality v's Behaviour</strong></p>
<ul>
<li>What is the difference?</li>
<li>Howard Gardner's Theory of Multiple Intelligences - it's not just about IQ!</li>
</ul>
<p><strong>Emotional Intelligence</strong></p>
<ul>
<li>What is Emotional Intelligence?</li>
<li>Daniel Goleman's Five Competencies</li>
<li>The Cycle of Behaviour - Betaris Box</li>
<li>Knowing Your Personality - link to MBTI</li>
<li>Self-Awareness</li>
<li>Emotional Hijack - when the primitive brain takes over</li>
<li>Managing personal stressors<span> </span></li>
</ul>
<p><strong>Emotionally Intelligent Leadership</strong></p>
<ul>
<li>Daniel Goleman's Six styles of Emotionally Intelligent Leadership</li>
</ul>
<p></p>

Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.
2 Hours £378.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

'Emotional Intelligence predicts people's ability to regulate themselves, manage other people and achieve success. Research shows a link between Emotional Intelligence and career success. Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.' Mark Murphy
Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT

Modules/Lessons

Outcomes: 
Describe the different types of intelligence
List the five Emotional Intelligence Competences
Discuss the importance of self-awareness
State the six Emotionally Intelligent Leader roles
Content:
Personality v's Behaviour
Multiple Intelligences - Gardner
What is Emotional Intelligence?
Goleman's Five Competencies
The Cycle of Behaviour
Knowing Your Personality
Self-Awareness
Emotional Hijack
Emotionally Intelligent Leadership - The Six Styles
Modules:
Personality v's Behaviour
What is the difference?
Howard Gardner's Theory of Multiple Intelligences - it's not just about IQ!
Emotional Intelligence
What is Emotional Intelligence?
Daniel Goleman's Five Competencies
The Cycle of Behaviour - Betaris Box
Knowing Your Personality - link to MBTI
Self-Awareness
Emotional Hijack - when the primitive brain takes over
Managing personal stressors
Emotionally Intelligent Leadership
Daniel Goleman's Six styles of Emotionally Intelligent Leadership


Mpi Learning - Professional Learning And Development Provider

Emotional Wellbeing

Emotional Intelligence (EQ)

Master Your Emotions

Emotional Literacy

Life Coach Training

Institute of Leadership & Management (ILM)

Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.

An Introduction to Emotional Intelligence

General Admission

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">COURSE INFORMATION</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">To provide knowledge and understanding in the following areas:</p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a plant operator</li><li fr-original-style="" style="box-sizing: border-box;">Have a working knowledge of the manufacturer&#39;s handbook for the particular machine to be used and other relevant sources of information</li><li fr-original-style="" style="box-sizing: border-box;">Be able to locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Be able to locate and identify steering, driving and braking controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with the manufacturer&#39;s and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Safely mount and dismount the machine</li><li fr-original-style="" style="box-sizing: border-box;">Start and stop the engine and safely move the machine off and stop it safely</li><li fr-original-style="" style="box-sizing: border-box;">Configure the machine for travel and maneuver it safely laden and unladen, over varying terrain, rough ground, inclines, in open and confined areas</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Maneuver the machine to the work area and correctly configure in readiness to carry out lifting and load handling tasks</li><li fr-original-style="" style="box-sizing: border-box;">Carry out lifting and load handling tasks</li><li fr-original-style="" style="box-sizing: border-box;">Lift and transfer loads accurately and safely at different locations</li><li fr-original-style="" style="box-sizing: border-box;">Load and unload external transport safely</li><li fr-original-style="" style="box-sizing: border-box;">Fit, adjust and / or remove attachments</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of shift and shut down procedures</li></ul><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Entry Requirements</h2><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note, that in all cases, operators are required to supply proof to support&nbsp;their application. They have to have passed the CITB health, safety &amp; environmental touch screen test within two years prior to their application.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Good understanding of spoken and written English.</p>

COURSE INFORMATION
To provide knowledge and understanding in the following areas:
Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a plant operator
Have a working knowledge of the manufacturer's handbook for the particular machine to be used and other relevant sources of information
Be able to locate and identify the major components of the machine and explain their functions
Be able to locate and identify steering, driving and braking controls and explain their functions
Conduct all pre-operational checks in accordance with the manufacturer's and legislative requirements
Safely mount and dismount the machine
Start and stop the engine and safely move the machine off and stop it safely
Configure the machine for travel and maneuver it safely laden and unladen, over varying terrain, rough ground, inclines, in open and confined areas
Conduct all necessary safety checks at the work area
Maneuver the machine to the work area and correctly configure in readiness to carry out lifting and load handling tasks
Carry out lifting and load handling tasks
Lift and transfer loads accurately and safely at different locations
Load and unload external transport safely
Fit, adjust and / or remove attachments
Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation
Carry out all end of shift and shut down procedures
Entry Requirements
Please note, that in all cases, operators are required to supply proof to support their application. They have to have passed the CITB health, safety & environmental touch screen test within two years prior to their application.
Good understanding of spoken and written English.

Plant Operator

Lifting Operations & Lifting Equipment Regulations (LOLER)

Site Management Safety Training Scheme (SMSTS)

Overhead Crane Operator

Lifting Operations

Heavy Equipment Operator

NPORS Industrial Telescopic Handler (N010A)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills operate to operate a Concrete Pump safely and efficiently.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Candidates will be able to:</p><ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understand the industry, the dangers of working in the industry and their responsibilities as an operator</li><li fr-original-style="" style="box-sizing: border-box;">Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify key controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with manufacturer and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Identify and maintain PPE appropriate for concrete pump use</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Prepare the concrete pump for use and operate machinery safely and efficiently</li><li fr-original-style="" style="box-sizing: border-box;">Complete safe un-blocking and re-connecting procedures</li><li fr-original-style="" style="box-sizing: border-box;">Prepare the concrete pump for cleaning and carry out cleaning tasks safely and efficiently</li><li fr-original-style="" style="box-sizing: border-box;">Understand environmental considerations</li><li fr-original-style="" style="box-sizing: border-box;">Store and transport implements and attachments</li><li fr-original-style="" style="box-sizing: border-box;">Carry out end of shift and shut down procedures</li></ul><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Good understanding of spoken and written English.</p><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course- 5 days depending on experience</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications</p>

Overview
This course is aimed at candidates that require the knowledge and practical skills operate to operate a Concrete Pump safely and efficiently.
Course Content
Candidates will be able to:
Understand the industry, the dangers of working in the industry and their responsibilities as an operator
Have a working knowledge of the manufacturer’s handbook for the particular machine to be used
Locate and identify the major components of the machine and explain their functions
Locate and identify key controls and explain their functions
Conduct all pre-operational checks in accordance with manufacturer and legislative requirements
Identify and maintain PPE appropriate for concrete pump use
Conduct all necessary safety checks at the work area
Prepare the concrete pump for use and operate machinery safely and efficiently
Complete safe un-blocking and re-connecting procedures
Prepare the concrete pump for cleaning and carry out cleaning tasks safely and efficiently
Understand environmental considerations
Store and transport implements and attachments
Carry out end of shift and shut down procedures
Entry Requirements
NPORS CSCS – Candidates must have achieved the relevant CITB Health, Safety & Environment (HS&E) touch-screen-test within 2 years.
Good understanding of spoken and written English.
Duration
Novice course- 5 days depending on experience
Experienced worker tests- 1 day theory and practical assessment
Location
Customer Site (Training & Testing) – Site must adhere to NPORS specifications

NPORS Concrete Pump (N211)

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">COURSE INFORMATION</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">To provide knowledge and understanding in the following areas:</p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a plant operator</li><li fr-original-style="" style="box-sizing: border-box;">Have a working knowledge of the manufacturer&#39;s handbook and other sources of information, regulations and legislation applicable to the particular machine to be used</li><li fr-original-style="" style="box-sizing: border-box;">Be able to locate and identify the major components of the vehicle and loader crane and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Be able to locate and identify all operating controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with the manufacturer&#39;s and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Configure the vehicle and loader crane ready for travel</li><li fr-original-style="" style="box-sizing: border-box;">Configure the machine for travel and maneuver it safely across varying terrain in open and confined areas</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Maneuver the machine to the work area and correctly configure in readiness to carry out lifting duties</li><li fr-original-style="" style="box-sizing: border-box;">Correctly deploy the stabilizers according to stated manufacturer&#39;s specifications</li><li fr-original-style="" style="box-sizing: border-box;">Comply with all requirements for rated capacity indicators or load moment indicators</li><li fr-original-style="" style="box-sizing: border-box;">Identify weights and centers of gravity of loads to be used</li><li fr-original-style="" style="box-sizing: border-box;">Carry out lifting operations using the full capabilities of the loader crane</li><li fr-original-style="" style="box-sizing: border-box;">Position loads accurately at designated locations including onto and from the vehicle</li><li fr-original-style="" style="box-sizing: border-box;">Identify, fit and remove various attachments and lifting accessories as appropriate</li><li fr-original-style="" style="box-sizing: border-box;">Minimize load swing and ensure load security on the vehicle</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of shift and shut down procedures</li></ul><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Entry Requirements</h2><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note, that in all cases, operators are required to supply proof to support&nbsp;their application. They have to have passed the CITB health, safety &amp; environmental touch screen test within two years prior to their application.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Good understanding of spoken and written English.</p>

COURSE INFORMATION
To provide knowledge and understanding in the following areas:
Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a plant operator
Have a working knowledge of the manufacturer's handbook and other sources of information, regulations and legislation applicable to the particular machine to be used
Be able to locate and identify the major components of the vehicle and loader crane and explain their functions
Be able to locate and identify all operating controls and explain their functions
Conduct all pre-operational checks in accordance with the manufacturer's and legislative requirements
Configure the vehicle and loader crane ready for travel
Configure the machine for travel and maneuver it safely across varying terrain in open and confined areas
Conduct all necessary safety checks at the work area
Maneuver the machine to the work area and correctly configure in readiness to carry out lifting duties
Correctly deploy the stabilizers according to stated manufacturer's specifications
Comply with all requirements for rated capacity indicators or load moment indicators
Identify weights and centers of gravity of loads to be used
Carry out lifting operations using the full capabilities of the loader crane
Position loads accurately at designated locations including onto and from the vehicle
Identify, fit and remove various attachments and lifting accessories as appropriate
Minimize load swing and ensure load security on the vehicle
Carry out all end of shift and shut down procedures
Entry Requirements
Please note, that in all cases, operators are required to supply proof to support their application. They have to have passed the CITB health, safety & environmental touch screen test within two years prior to their application.
Good understanding of spoken and written English.

NPORS Lorry Loader (N107)

Chelmsford

Stratford

Our Site Management Safety Training Scheme (SMSTS) refresher training courses, available both online and in-person, are designed for managers and individuals in positions of authority who completed their original SMSTS training program less than three years ago.

Aims
Participants will undertake a concise yet equally engaging training program covering all essential aspects of enforcing health and safety codes of practice at construction sites. Topics include in-depth discussions on risk assessments and effective methods for monitoring and managing industry-specific hazards.
Instructions
For online courses labeled “Remote Learning,” a tutor will deliver the training via video call.
All SMSTS courses are delivered and assessed in English. Participants must have a good command of the language to successfully complete the program.
Additional attendee information will be provided via email. Please ensure you check your inbox.


SMC Safety Solutions

Site Management Safety Training Scheme (SMSTS) Refresher

This two-day course is a must for anyone who is considering or already working in a role with supervisory responsibilities. This course provides an understanding of health, safety, welfare, and environmental issues. It highlights legal responsibilities and the need to promote health and safety to supervise effectively.
It is endorsed by Build UK as the standard training for all supervisors working on Build UK sites.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your supervisory role. To help you fulfil your responsibilities regarding health, safety, welfare, and the environment. To help you implement new guidance and industry best practice affected by changes.
Course Content
• Health and safety law and how it will apply to supervisors.
• Your supervisory responsibilities in controlling site safety.
• Risk assessments and the need for method statements.
• Effective site inductions, toolbox talks and method statement briefings.
• Monitoring site activities effectively.
• Timely intervention when bad practice is identified.
Prerequisites
This course is for you if you are considering, or already have, supervisory responsibilities.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a supervisor’s role.
Certificate
This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all supervisors.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all Site Supervisor Training courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox

Site Supervisor Training Scheme (SSSTS) - 2 Day Course

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Louise Buckley</span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin&rsquo;s <em fr-original-style="" style="box-sizing: border-box;">When All is Said</em>, which spent five weeks at number one in Ireland and sold into 17 territories.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Louise is looking for:-</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Literary and upmarket fiction</strong> that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think <em fr-original-style="" style="box-sizing: border-box;">Shuggie Bain</em> by Douglas Stuart, <em fr-original-style="" style="box-sizing: border-box;">My Name is Leon</em> by Kit de Waal or <em fr-original-style="" style="box-sizing: border-box;">Boys Don&rsquo;t Cry</em> by F&Iacute;ona Scarlett).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Irish literary and book club fiction</strong>. Think Claire Keegan, Louise Kennedy or Anne Griffin.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">commercial fiction</strong> she loves novels set during the Second World War, such as <em fr-original-style="" style="box-sizing: border-box;">The Nightingale</em> by Kristin Hannah, <em fr-original-style="" style="box-sizing: border-box;">The Beekeeper of Aleppo</em> by Christi Lefteri or <em fr-original-style="" style="box-sizing: border-box;">The Midwife of Auschwitz</em> by Anna Stuart. Louise recently read and loved <em fr-original-style="" style="box-sizing: border-box;">The Last List of Mabel Beaumont</em> by Laura Pearson and would love to see anything in the same &lsquo;older person going on a journey&rsquo; category, a more recent <em fr-original-style="" style="box-sizing: border-box;">The Unlikely Pilgrimage of Harold Fry</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Louise had a lot of fun publishing a &lsquo;pet fiction&rsquo; novel as an editor (<em fr-original-style="" style="box-sizing: border-box;">Molly and the Cat&nbsp;Caf&eacute;</em>) and would love to find an author who can write an <em fr-original-style="" style="box-sizing: border-box;">Alfie the Doorstep Cat/Dog</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She has a soft spot for novels featuring <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">time-travel or parallel universes</strong>, a &lsquo;what if&rsquo; that plays around with conventions. At the literary end this would be books like <em fr-original-style="" style="box-sizing: border-box;">Life After Life</em> by Kate Atkinson, <em fr-original-style="" style="box-sizing: border-box;">The Shining Girls</em> by Lauren Beukes or <em fr-original-style="" style="box-sizing: border-box;">This is How You Lose the Time War</em> by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved <em fr-original-style="" style="box-sizing: border-box;">Wrong Place, Wrong Time</em> by Gillian McAllister, <em fr-original-style="" style="box-sizing: border-box;">Dark Matter</em> by Blake Crouch and <em fr-original-style="" style="box-sizing: border-box;">Oona Out of Order</em> by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think <em fr-original-style="" style="box-sizing: border-box;">Rivers of London</em> by Ben Aaronovitch, <em fr-original-style="" style="box-sizing: border-box;">Threadneedle</em> by Cari Thomas, <em fr-original-style="" style="box-sizing: border-box;">A Discovery of Witches</em> by Deborah Harkness or <em fr-original-style="" style="box-sizing: border-box;">The Gifts</em> by Liz Hyder. And also cosy fantasy in the vein of <em fr-original-style="" style="box-sizing: border-box;">Legends and Lattes</em> or<em fr-original-style="" style="box-sizing: border-box;">&nbsp;The House in the Cerulean Sea</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cosy or humorous crime</strong>. Recently, Louise absolutely loved <em fr-original-style="" style="box-sizing: border-box;">Over My Dead Body</em> by Maz Evans. When she was an editor Louise published the hit <em fr-original-style="" style="box-sizing: border-box;">Luckiest Girl Alive</em> by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like <em fr-original-style="" style="box-sizing: border-box;">My Sister, the Serial Killer</em> by Oyinkan Braithwaite.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">More generally, Louise would also love to see novels with a disabled protagonist or someone (like myself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a &lsquo;beating the system&rsquo; narrative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Louise is NOT looking for</u>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-romance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-romantasy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-epic, traditional fantasy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-space opera</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-straightforward women&rsquo;s fiction</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-children&rsquo;s fiction of any kind</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-non-fiction</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.</span></strong>
</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">(</span><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email</span> <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">to apply, outlining your case for this option which is offered at the </span></em><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The submission deadline is: Tuesday 1 October 2024</span></strong></p>

LOOKING FOR: ADULT FICTION

Louise Buckley  has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.

After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.

Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin’s When All is Said, which spent five weeks at number one in Ireland and sold into 17 territories.

She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.
Louise is looking for:-

Literary and upmarket fiction that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think Shuggie Bain by Douglas Stuart, My Name is Leon by Kit de Waal or Boys Don’t Cry by FÍona Scarlett).

Irish literary and book club fiction. Think Claire Keegan, Louise Kennedy or Anne Griffin.

In commercial fiction she loves novels set during the Second World War, such as The Nightingale by Kristin Hannah, The Beekeeper of Aleppo by Christi Lefteri or The Midwife of Auschwitz by Anna Stuart. Louise recently read and loved The Last List of Mabel Beaumont by Laura Pearson and would love to see anything in the same ‘older person going on a journey’ category, a more recent The Unlikely Pilgrimage of Harold Fry.
Louise had a lot of fun publishing a ‘pet fiction’ novel as an editor (Molly and the Cat Café) and would love to find an author who can write an Alfie the Doorstep Cat/Dog.

She has a soft spot for novels featuring time-travel or parallel universes, a ‘what if’ that plays around with conventions. At the literary end this would be books like Life After Life by Kate Atkinson, The Shining Girls by Lauren Beukes or This is How You Lose the Time War by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved Wrong Place, Wrong Time by Gillian McAllister, Dark Matter by Blake Crouch and Oona Out of Order by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think Rivers of London by Ben Aaronovitch, Threadneedle by Cari Thomas, A Discovery of Witches by Deborah Harkness or The Gifts by Liz Hyder. And also cosy fantasy in the vein of Legends and Lattes or The House in the Cerulean Sea.

Cosy or humorous crime. Recently, Louise absolutely loved Over My Dead Body by Maz Evans. When she was an editor Louise published the hit Luckiest Girl Alive by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like My Sister, the Serial Killer by Oyinkan Braithwaite.
More generally, Louise would also love to see novels with a disabled protagonist or someone (like herself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a ‘beating the system’ narrative.

Horror. Louise is currently really enjoying the horror resurgence and would love some more horror for her list. She is looking for all types of horror from the more literary, suspenseful horror along the lines of Andrew Michael Hurley to the more commercial like Witchcraft for Wayward Girls by Grady Hendrix. Louise is also a big fan of horror mash-ups, especially body transformation horror such as Nightbitch, and horror mixed with, say, vampires, in the vein of Hungerstone or The Lamb. She would also love to see some dark academia. Think If We Were Villains or In My Dreams I Hold a Knife, and is a huge fan of gothic horror, so would love to see something that’s a modern-day Shirley Jackson or Rebecca.

Louise is NOT looking for:
-romance
-romantasy
-epic, traditional fantasy
-space opera
-straightforward women’s fiction
-children’s fiction of any kind
-non-fiction

Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.

(In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Tuesday 18th March 2025

I Am In Print

Fiction Writing

BOOKINGS CLOSED! 26th March Louise Buckley #Agent121. Looking for: ADULT FICTION

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations.

This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction.

Throughout the course, delegates will learn how to:
Project a UB4me, customer-centred attitude 
Empower people with respect and control by acknowledging and offering choices 
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions 
Listen more intently to develop the best rapport 
Communicate clearly with conviction, projecting greater credibility 
Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude 
Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business 

This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. 

Upon registration, delegates will receive online login instructions prior to the class date. 

This format allows for a collaborative learning experience from the comfort of one's own home or office.

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Welcome to the world of Organisation and Relationship Systems Coaching (ORSC&trade;) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.</span></p><p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What makes our ORSC&trade; series truly exceptional is that it&#39;s the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)!&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your ORSC Journey</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">You&rsquo;ll start the 5-Module ORSC&trade; journey b either completing:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Fundamentals of ORSC&trade; or&nbsp;</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">ORS@Work (Organisation &amp; Relationship Systems at Work)</span></p></li></ul><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(48, 48, 48); box-sizing: border-box;" fr-original-style="color:#303030;">All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Following the introductory course, be it Fundamentals of ORSC or ORS@Work,&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course.&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">We&#39;re thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals!&nbsp;</span></p><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Credentials</strong>&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Upon successfully completing all five courses in our ORSC&trade; training series, starting from Fundamentals, and progressing through Systems Integration, you&#39;ll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ORSC Community&nbsp;</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You&#39;ll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you&#39;ll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Booking Options</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Alongside the date for the course, you&#39;ll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you&#39;ve learned in the course. It&#39;s a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you&#39;ve had whilst coaching relationships. It&#39;s a fantastic opportunity to deepen your experience of the tools and skills you&#39;ve learnt and fine-tune your practice.&nbsp;</p>

Welcome to the world of Organisation and Relationship Systems Coaching (ORSC™) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.
What makes our ORSC™ series truly exceptional is that it's the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)! 
Your ORSC Journey
You’ll start the 5-Module ORSC™ journey b either completing:
Fundamentals of ORSC™ or
ORS@Work (Organisation & Relationship Systems at Work)
All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.
Following the introductory course, be it Fundamentals of ORSC or ORS@Work, you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course. 
We're thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals! 
Credentials 
The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.
Upon successfully completing all five courses in our ORSC™ training series, starting from Fundamentals, and progressing through Systems Integration, you'll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units.


ORSC Community 
The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.
By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You'll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you'll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders.


Booking Options
Alongside the date for the course, you'll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able. 
The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you've learned in the course. It's a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you've had whilst coaching relationships. It's a fantastic opportunity to deepen your experience of the tools and skills you've learnt and fine-tune your practice. 

CRR UK

Business Relationship Management (BRM)

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Winter Series 2025 - Organisation & Relationship Systems Coaching Training

Our CITB Online - Site Supervisors’ Safety Training Scheme (SSSTS) Refresher course is designed to give attendees a broad reminder of their responsibilities for health and safety on construction sites. Approved and endorsed by the United Kingdom Contractors Group, the SSSTS refresher course is a must for anyone who occupies a supervisory role on UKCG sites and wants to brush up on their knowledge of their legal responsibilities and the latest construction industry regulations.
The SSSTS Refresher course has been created to provide existing supervisors, or those who are just entering into a supervisory role, with in-depth knowledge of health and safety legislation and procedures. If a candidate completed a full SSSTS training course up to 5 years ago, they will be required to attend a refresher programme.
Prerequisites
SSSTS certificates are of course valid for up to 5 years, but due to the ever-changing nature of the industry, it is recommended that staff stay up to date by enrolling on a refresher course long before the qualification expires.
Instructions
Please note all Site Supervisor Training courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

Site Supervisor Training Scheme (SSSTS) Refresher

Bournemouth

Our Virtual (via Zoom) course provide the same high-quality tuition as our classroom-based sessions. Quarterly meetings will take place at the Academy



Dental Nursing Diploma with National Examining Board for Dental Nurses (NEBDN) is an internationally recognised qualification that will allow you to work as a Dental Nurse in hospitals, NHS and private dental practices.

Successful completion of Dental Nursing Diploma course will enable you to register as a Dental Care Professional with the General Dental Council (GDC) and practice as a qualified Dental Nurse.


Discover the exciting world of dental nursing and be a part of a growing field that offers endless opportunities for growth and development.
How will you learn?
In addition to our traditional class-based tuition, we also offer Virtual (via Zoom) Learning courses to cater to different learning preferences. Our Virtual Learning courses provide the same high-quality tuition as our classroom-based sessions. To participate, you will need a laptop, PC, smart phone or tablet with a built-in or external camera and microphone. From the comfort of your own home, you will have the opportunity to communicate with your tutor and classmates through video chat, using your phone or computer camera. This allows for seamless interaction, discussions, and collaborative learning.

Quarterly meetings at the Academy
To ensure a well-rounded learning experience, you will be required to attend face-to-face lessons at the Academy on a quarterly basis, which means every three months. These sessions serve several important purposes:

Practical Units: Some aspects of the course require hands-on practical training. The face-to-face lessons will cover these practical units, allowing you to gain valuable experience and apply the knowledge you have acquired during the virtual learning sessions.

Tests and Mock Exams: These assessments are important for evaluating your progress, identifying areas for improvement, and preparing you for the final exams. The Academy will provide a controlled and supervised environment to ensure the integrity and fairness of these assessments.
Attending quarterly face-to-face lessons provides a balanced approach to your learning journey. It combines the convenience and flexibility of virtual learning with the benefits of in-person interactions, practical training, and assessments. By participating in these sessions, you will have the opportunity to reinforce your knowledge, receive personalized feedback, and build a stronger connection with your tutor and classmates.
The Academy is dedicated to supporting your growth and success in dental nursing field, and the face-to-face lessons are an integral part of that commitment.



Being a Dental Nurse can be an exciting and fulfilling career that allows you to make a positive impact on people’s lives while enjoying a variety of work and opportunities to learn and grow. You’ll get to work with an amazing dental team and get to know patients, helping them to feel at ease and comfortable during their visit. You’ll be the one behind the scene making sure everything runs smoothly, and you’ll be the one that patients will turn to for assistance. You’ll also get to be a part of the latest advancements in dental technology and treatment. And on top of all that, you get to have a flexible schedule and a good earning potential, with the potential to advance in your career. All in all, being a dental nurse is one of the most exciting and fulfilling career that you can have, and you’ll get to leave work every day knowing you’ve made a real difference in the lives of others.


The course is delivered by Team of Dental Professionals who are examiners, dentists and experienced Dental tutors with years of experience in teaching Dentistry.
Dental Nurses are involved in a wide range of procedures, from routine check-ups to complex surgeries, which can make the job interesting and varied.

Patient-centered care: Dental Nurses have a direct impact on the patient’s experience and can make a positive difference in people’s lives by providing them with quality care.

Professional development: Dental Nurses have the opportunity to continue their education and expand their skills, leading to advancement and new opportunities in the field.
No previous experience required – we will teach you from A to Z.
Do you need a job?
Yes, you will have 3 months’ time from the start of your course to find a placement.
The Academy provides a list of Private and NHS Dental Surgeries, who are regularly contacting us when looking for more Trainee Dental Nurses, so you can contact them directly as a registered student at the Academy. This is a paid job, unless you would like to work voluntary for personal reasons. We also provide a reference letter to the employee in case you need it.
The course is ideal for you if:
You are looking for a qualification that leads to employment
You intend to participate within dentistry and make a positive contribution to the dental health
You wish to learn how to maintain high standards of hygiene, cleanliness, health & safety
You enjoy interacting with multidisciplinary team and different people


The curriculum is based on the GDC (General Dental Council) registration requirements for dental nurses. It sets out the knowledge, skills and behavioural requirements that should be developed and demonstrated. These are set out in terms of professional competencies, with the assessment method clearly outlined (e.g. how the skills and knowledge will be assessed in the final examinations – via written questions such as multiple choice (MCQ) or extended matching questions (EMQ) or via Objective Structured Clinical Examinations – OSCEs). We are proud to announce that our Dental Nursing students has the highest examination pass rate in OSCE examinations!
Free services– workshops, mock exams, eRoE marking and internal moderation.


Earn while you learn could be another benefit for doing this course. We provide a list of Private Surgeries who have been working with us for the last 14 years and looking to recruit more Trainee Dental Nurses.
Working together – At our Dental Department, we prioritise working together with our learners every step of the way. We firmly believe in providing unwavering support, equipping you with the necessary tools, skills, and assistance to ensure your success. We take immense pride in the achievements of our students, with a long list of graduates boasting remarkable success stories. Our commitment to your success serves as the foundation for our own accomplishments
What Can You Expect to Earn as a Dental Nurse? Compared to other caring professions, Dental Nursing is well paid and offers plenty of opportunity for continued training and development. This is great for those looking on a the long-term plan for their career and those who wish to work their way up the ladder through continued learning, experience & hard work. Trainee Dental Nurse salary for standard working week will be around £23,000 per annum. Average wage for a qualified Dental Nurses between £40,417 to £42,350 p.a.
When are the exams?
There are two exams:
1. Multiple choice theory exam. November and March.
2. Practical exam. January and June. 
Record of Experience (eROE)
To be eligible to sit your first exam, you have to complete your electronic Record of Experience (eROE). The eROE has to be submitted to your tutor by 31st Jan for March exam, and 31st August for November exam. 
London Waterloo Academy supports Mouth Cancer Research Foundation and encouraging learners to raise the awareness and participate in annual 10k walk.



Study mode – virtual (via Zoom) live stream lessons combined with a quarterly meetings Saturday/Sunday at the Academy
Duration – 1 year (part time)
Virtual (via Zoom) classes – once a week
Quarterly meetings at the Academy – date are discussed with the group in advance
Next Intake/start dates (please choose one for your course to start):
21 September 2024, Saturday classes from 9am to 11am
Registration fee – £300 (includes: administration, workshops, mock exams, RoE marking, internal moderation of RoE)
Tuition Fees – £1,400 (we offer payment plan, and accept instalments)
Exam fee – £510 will be charged at the point of candidate registration with NEBDN
One day introduction course – for those who are considering/not sure whether to step up into the Dental Industry £50.00
Call us +44 (0) 7484 014980 or email to info@waterlooacademy.co.uk or Facebook – London Waterloo Academy
Office location: The Foundry, 156 Blackfriars Rd, London SE1 8EN (Southwark Station (2-3 min walk) and Waterloo/Blackfriars Station (10 min walk))

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries.
It is endorsed by Build UK as the standard training for all construction managers.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
• Health, safety, welfare and environmental legislation affecting your daily work
• New guidance and industry best practice
• Duties and responsibilities with regards to health, safety, welfare, and the environment
• Safe working
Prerequisites
This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role.
Certificate
The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

Site Management Safety Training Scheme (SMSTS) 5 day course

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">Attention: This course is delivered over 1 <span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">full day.</span> If you&#39;re interested in the same course but delivered over 2 half-days <span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">(3pm to 6:30m London time, consecutive half-days excluding weekend)</span>, please click&nbsp;</span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><a href="https://www.ask-sonia.com/training?layout=grid&cadpath=ask-sonia-limited%2Fofficial-brcgs-gluten-free-issue-4-for-sites-2-half-days" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><u fr-original-style="" style="box-sizing: border-box;">here</u></a></span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">. Thank you.</span></p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);">This training course has been designed for new or existing Gluten-Free Certification Program customers to help gain an appreciation of celiac disease and non-celiac gluten sensitivity, understand the Gluten-Free Certification Program Global Standard requirements and to provide guidance on implementing a preventative, risk-based Gluten-Free Management System.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">This training will also explain the process that a business will need to follow in order to become a certified Gluten-Free site.</p><h4 style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style=" color: rgb(234, 118, 0);">Key learning objectives:</h4><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify the impact that celiac disease has on individuals and demonstrate an understanding of why the food industry is required to manage gluten</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Explain the concept of cross contact and the potential for cross contact in a food production process</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Outline key legal requirements relating to gluten-free labelling</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify different gluten controls that must be implemented as part of a gluten-free management system</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Outline the importance of prerequisite programs in safeguarding a gluten-free site</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Describe the process for obtaining certification to the Gluten-free Certification Program Global Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand the protocol for audits to the Standard</li></ul><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(243, 121, 52);">Note: This course is proposed as either 1x full day, or 2x half-days. Please carefully review the date &amp; time options before confirming your booking.</span></div>

Attention: This course is delivered over 1 full day. If you're interested in the same course but delivered over 2 half-days (3pm to 6:30m London time, consecutive half-days excluding weekend), please click here. Thank you.
This training course has been designed for new or existing Gluten-Free Certification Program customers to help gain an appreciation of celiac disease and non-celiac gluten sensitivity, understand the Gluten-Free Certification Program Global Standard requirements and to provide guidance on implementing a preventative, risk-based Gluten-Free Management System.
This training will also explain the process that a business will need to follow in order to become a certified Gluten-Free site.
Key learning objectives:
Identify the impact that celiac disease has on individuals and demonstrate an understanding of why the food industry is required to manage gluten
Explain the concept of cross contact and the potential for cross contact in a food production process
Outline key legal requirements relating to gluten-free labelling
Identify different gluten controls that must be implemented as part of a gluten-free management system
Outline the importance of prerequisite programs in safeguarding a gluten-free site
Describe the process for obtaining certification to the Gluten-free Certification Program Global Standard
Understand the protocol for audits to the Standard
Note: This course is proposed as either 1x full day, or 2x half-days. Please carefully review the date & time options before confirming your booking.

Ask Sonia Limited

Food Safety

Official BRCGS Gluten-Free Issue 4 for Sites course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Gluten-Free Issue 4 for Sites (1 Day)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(0, 0, 0); background-color: rgb(84, 172, 210); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); background-color: rgb(84, 172, 210);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENTION: all public dates from Nov 2024 onwards are Issue 7, not Issue 6 anymore.</strong></span></p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">Attention: This course is delivered over 2 <span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">full days.</span> If you&#39;re interested in the same course but delivered over 4 half-days <span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">(3pm to 6:30pm London time, consecutive half-days excluding weekend)</span>, please click&nbsp;<a href="https://www.ask-sonia.com/training?layout=grid&cadpath=ask-sonia-limited%2Fofficial-brcgs-packaging-sites-issue-6-4-half-days" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><u fr-original-style="" style="box-sizing: border-box;">here</u></a>. Thank you.</span></p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);">This official BRCGS course has been designed to enable delegates to gain a full understanding of the requirements of the Packaging Materials Standard, including the objectives of fundamental clauses and statements of intent.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Delegates will learn how audits against the Standard operate including preparation, the audit, non-conformities, corrective actions and certificate issue.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">A good technical knowledge of the packaging industry is essential. Before attending the course, Delegates must download and read a copy of the Standard, which is available as a free download from the <a href="https://www.brcgs.com/store/global-standard-packaging-materials-issue-6/p-723/" target="_blank" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">BRCGS Store</a>.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">At the end of the course, you will:&nbsp;</h3><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand the background and benefits of the Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to outline the details of the audit and certification programme</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Determine audit scope and plan the audit</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand what it is to have an audit, non-conformities and corrective actions</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Know how to report issues and use BRCGS resources</li></ul><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);"><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">This course is part of the</span><a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">.</span></p>

ATTENTION: All training dates scheduled from January 2025 are for Issue 7.
This official BRCGS course has been designed to enable delegates to gain a full understanding of the requirements of the Packaging Materials Standard Issue 7, including the objectives of fundamental clauses and statements of intent.
Delegates will learn how audits against the Standard operate including preparation, the audit, non-conformities, corrective actions and certificate issue.
A good technical knowledge of the packaging industry is essential. Before attending the course, Delegates must download and read a copy of the Standard, which is available as a free download from the BRCGS Store.
At the end of the course, you will: 
Understand the background and benefits of the Standard
Be able to outline the details of the audit and certification programme
Determine audit scope and plan the audit
Understand what it is to have an audit, non-conformities and corrective actions
Know how to report issues and use BRCGS resources
This course is part of the BRCGS Professional recognition programme.

HACCP

Official BRCGS Packaging Sites Issue 6 course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

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