23453 Industry courses in Cardiff delivered Online

About this Training Course This is a 2 full-day course that is aimed at providing professionals in the Oil & Gas business with a comprehensive set of core negotiating skills. Negotiations take place in many situations e.g. between peers, manager and subordinate, company and trade unions, company and government. The skills learnt on this course will be useful in all of these situations. However, this course puts a focus on the skills needed in commercial negotiations. A particular emphasis is placed on the relationship and negotiations typically carried out between client and contractor, vendor or the provider of services. A mixture of theory, examples and practical exercises are used so that the participants understand the principles and get an opportunity to try them out. The case studies used are real cases encountered in the Oil & Gas industry. Training Objectives Many technical experts find it difficult to move out of their expertise areas and deal with commercial matters. Negotiating to optimise business value is a step further from their comfort zones. All too often negotiations are then left to finance personnel. They bring many strengths to the table but an understanding of engineering trade-offs is not one of them. By the end of this course, the participants will add to their technical know-how a core competence in negotiation skills. They will thus become formidable negotiating opponents. Target Audience The course is intended for middle-managers and technical and other staff who are responsible for contracts, but with limited previous exposure to negotiations, and who will need these skills in the near future. Course Level Intermediate Trainer Your expert course leader is a consultant, manager and engineer with more than 30 years' experience in a broad range of positions. He spent 15 years with the Shell group and during this time, gained extensive negotiating experience with contractors, vendors, service agents, trade unions and purchasers of equipment and products. Over the last 15 years, he has worked with a broad range of multinational businesses across the globe in a wide range of negotiation related roles including: Developing negotiating capability and skillsets Advising on negotiation strategies Establishing Alliances, Joint Ventures and Partnerships, & Remediating Alliances, Joint Ventures and Partnerships He has many years of teaching experience to technical staff - both in a corporate setting, and in an academic setting - for Melbourne University in Melbourne, Australia. Several thousand people from around the world have benefited from his courses. He brings an engineer's practical perspective, and can readily empathize with technical staff making forays into the commercial world of negotiations. He is joint author (with Professor Danny Samson) of Patterns of Excellence ISBN 0273638769, published by Financial Times Management. This has been adopted by a number of blue chip companies as the core text for management development. Corporate Experience: 15 years with Shell in a broad range of international & domestic technical and managerial and change management roles. Consulting Experience: 5 Years with McKinsey Consulting Group 4 Years with Melbourne Business Schoo POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Explore the complexities of seismic interpretation in carbonates through our dynamic classroom training course. Energyedge delivers cutting-edge instruction and valuable insights.

Diploma in Occupational Health and Safety Management - Level 6The Diploma in Occupational Health and Safety Management - Level 6 (Accredited by Qualifi, UK) is a qualification for aspiring health and safety professionals. It is aimed at learners who are responsible for developing and applying health and safety procedures day-to-day in an organisation. They are likely to be managers looking to improve their knowledge and skills. This Level 6 Diploma in Occupational Health and Safety Management is designed to provide learners with the expertise required to undertake a career as a health and safety practitioner and it also provides a sound basis for progression to postgraduate study. Program Overview: Diploma in Occupational Health and Safety Management - Level 6 Key Highlights of Diploma in Occupational Health and Safety Management - Level 6 qualification are: Program Duration: 6 Months (Fast-Track Mode Available) Program Credits: 45 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. Alumni Status No Cost EMI Option Rationale for the Qualification - Level 6 Diploma in Occupational Health and Safety Management The rationale of the programme is to provide a career path for learners who wish to develop their practice capabilities within the health and safety sector. The expected outcome of the Diploma, which is the achievement of a recognised UK qualification, is for learners to develop the skills required by organisations and the industry globally.This qualification will: prepare learners for employment; and support a range of roles in the workplace. This qualification is suitable for part-time learners in the workplace but is equally appropriate for full-time learners who can also participate in formal work placements or part-time employment. Learners can progress into or within employment in the health and safety sector. Career Progression Learners completing the Level 6 Diploma in Occupational Health and Safety management can progress to: Level 7 Diploma, or Directly into employment in an associated profession, or An appropriate membership level with IOSH and/or IIRSM at Graduate/Full Member grade respectively. As our Qualifi accredited qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation) and Qualifications Wales, learners are also eligible to progress to a Top-Up Degree, Master's programme, or MBA at many universities in UK and Overseas with advanced standing.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Are you looking for a career in finance? Do you want to learn the skills you need to succeed in this exciting field? If so, then the Finance Assistant / Accounts Assistant - Career Mentoring & Support with Job Opportunity program is perfect for you! Enrol today and earn upto •90,000 with the help of our guidance. We will help you until you find a job, so you won't have to worry about a thing. Just gain knowledge and learn skills, getting you a job is our duty. You will receive career mentoring and support from our experienced team of professionals. We will help you develop your resume, network with potential employers, and land your dream job! We are committed to being with you every step of the way, from your job search to your ultimate success. Why Choose Us Our mission is simple: to be your trusted partner and assist you every step of the way until you land the job of your dreams. Here's what makes our Finance / Accounts Assistant Program stand out from the crowd: Personalised Job Search Assistance: We're in this together! Our dedicated team will work tirelessly to support your entire job searching process. From crafting a standout resume to submitting it to top companies, we'll ensure you have a compelling application that gets noticed. Expertly Crafted CV: Your resume is your ticket to the interview room. Our professional resume writers will create a customised CV highlighting your unique skills and experiences. This will maximise your chances of standing out among the competition. Strategic Placement: We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the finance & accounts field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and finesse. Comprehensive Skill Development: Our program is designed to equip you with the most sought-after skills in Finance & Accounts. From mastering cutting-edge tools to honing your skills, we'll ensure you have the knowledge and expertise to excel in any finance environment. Ongoing Support: We understand that the journey to landing your dream job doesn't end with placement. That's why our commitment to your success extends well beyond your initial training. Our support team will be available to answer your questions, provide guidance, and assist you as you progress in your career. Here are the 25 courses we will provide once you enrol in the program: Accounting and Finance Business Finance Corporate Finance Financial Analysis Methods Xero Accounting and Bookkeeping Online Capital Budgeting & Investment Decision Rules Making Budget & Forecast Cashflow Management and Forecasting Finance: Financial Risk Management Sage 50 Accounts Training Quickbooks Online Accounting and Bookkeeping Diploma Tax Accounting Cost Control Process and Management Charity Accounting Course Pension UK Investment Banking Operations Professional Operations Management Financial Planning Debt Management, Assessment, Financing & Counselling Credit Control and Compliance Training Improving Your Credit Score: Financial Health Strategies FinTech Forex Trading Essentials of UK VAT These courses will help you to develop your knowledge and skills to become a successful Finance / Accounts Assistant. The Program is completed in 5 easy steps: Step 1 - Enrol in the program and start learning from the courses we provide After you enrol in the Finance Assistant / Accounts Assistant Program, you will get lifetime access to 25 premium courses related to Finance and Accounts. These courses will teach you the knowledge and skills required to become a successful Finance / Accounts Assistant. Our customer service team will help you and keep in contact with you every step of the way. Step 2 - Complete your courses and get certifications After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks for the first course and 80% for the rest relevant courses. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 3 - Get a consultation session from a professional Take your Finance and accounts skills to new heights with a one-on-one consultation session led by a seasoned professional. Gain invaluable insights, expert tips, and tailored advice that will propel your career forward. Step 4 - Complete the CV and attend the interview Once you've successfully obtained the certifications, our team of professionals will build you a compelling CV and LinkedIn profile. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Kickstart your Finance career with a starting salary ranging from •25,000 to •40,000 annually. Step into the industry with the assurance of a promising future. Step 5 - We will not leave you until you find a job Our commitment to your success goes above and beyond. We won't stop until you land that dream job. With personalised support, expert guidance, and unwavering dedication, we'll be by your side until you secure the perfect opportunity. Your job search becomes our mission, ensuring you have the best chance at a successful career in Finance / Accounts. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Finance Assistant / Accounts Assistant program is ideal for: Recent finance or accounting graduates seeking practical guidance and support in their career journey. Professionals looking to transition into the finance or accounting field and in need of targeted mentoring and job placement assistance. Individuals who want to enhance their finance and accounting skills and improve their job prospects in the industry. Career changers who aspire to become finance or accounts assistants and require comprehensive training and guidance. Anyone who wants personalised support in building a strong CV and navigating the competitive job market in the finance and accounting sector. Requirements No experience required. Just enrol & start learning. Career path After successfully completing this program, you can explore these career pathways: Finance Assistant: •25,000 - •40,000 per year. Accounts Assistant: •25,000 - •45,000 per year. Assistant Accountant: •30,000 - •45,000 per year. Senior Finance Assistant: •35,000 - •50,000 per year. Assistant Financial Analyst: •40,000 - •55,000 per year. Accounting Supervisor/Team Leader: •45,000 - •65,000 Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included Student ID Card Digital certificate - Included

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Duration 5 Days 30 CPD hours This course is intended for This course is designed primarily for cybersecurity practitioners preparing for or who currently perform job functions related to protecting information systems by ensuring their availability, integrity, authentication, confidentiality, and non-repudiation. It is ideal for those roles within federal contracting companies and private sector firms whose mission or strategic objectives require the execution of Defensive Cyber Operations (DCO) or DoD Information Network (DoDIN) operation and incident handling. This course focuses on the knowledge, ability, and skills necessary to provide for the defense of those information systems in a cybersecurity context, including protection, detection, analysis, investigation, and response processes. Overview In this course, you will identify, assess, respond to, and protect against security threats and operate a system and network security analysis platform. You will: Assess cybersecurity risks to the organization. Analyze the threat landscape. Analyze various reconnaissance threats to computing and network environments. Analyze various attacks on computing and network environments. Analyze various post-attack techniques. Assess the organization's security posture through auditing, vulnerability management, and penetration testing. Collect cybersecurity intelligence from various network-based and host-based sources. Analyze log data to reveal evidence of threats and incidents. Perform active asset and network analysis to detect incidents. Respond to cybersecurity incidents using containment, mitigation, and recovery tactics. Investigate cybersecurity incidents using forensic analysis techniques. This course covers network defense and incident response methods, tactics, and procedures that are in alignment with industry frameworks such as NIST 800-61r2 (Computer Security Incident Handling Guide), US-CERT's National Cyber Incident Response Plan (NCIRP), and Presidential Policy Directive (PPD)-41 on Cyber Incident Coordination. It is ideal for candidates who have been tasked with the responsibility of monitoring and detecting security incidents in information systems and networks, and for executing standardized responses to such incidents. The course introduces tools, tactics, and procedures to manage cybersecurity risks, defend cybersecurity assets, identify various types of common threats, evaluate the organization's security, collect and analyze cybersecurity intelligence, and remediate and report incidents as they occur. This course provides a comprehensive methodology for individuals responsible for defending the cybersecurity of their organization. This course is designed to assist students in preparing for the CertNexus CyberSec First Responder (Exam CFR-410) certification examination. What you learn and practice in this course can be a significant part of your preparation. In addition, this course and subsequent certification (CFR-410) meet all requirements for personnel requiring DoD directive 8570.01-M position certification baselines: CSSP Analyst CSSP Infrastructure Support CSSP Incident Responder CSSP Auditor The course and certification also meet all criteria for the following Cybersecurity Maturity Model Certification (CMMC) domains: Incident Response (IR) Audit and Accountability (AU) Risk Management (RM) Lesson 1: Assessing Cybersecurity Risk Topic A: Identify the Importance of Risk Management Topic B: Assess Risk Topic C: Mitigate Risk Topic D: Integrate Documentation into Risk Management Lesson 2: Analyzing the Threat Landscape Topic A: Classify Threats Topic B: Analyze Trends Affecting Security Posture Lesson 3: Analyzing Reconnaissance Threats to Computing and Network Environments Topic A: Implement Threat Modeling Topic B: Assess the Impact of Reconnaissance Topic C: Assess the Impact of Social Engineering Lesson 4: Analyzing Attacks on Computing and Network Environments Topic A: Assess the Impact of System Hacking Attacks Topic B: Assess the Impact of Web-Based Attacks Topic C: Assess the Impact of Malware Topic D: Assess the Impact of Hijacking and Impersonation Attacks Topic E: Assess the Impact of DoS Incidents Topic F: Assess the Impact of Threats to Mobile Security Topic G: Assess the Impact of Threats to Cloud Security Lesson 5: Analyzing Post-Attack Techniques Topic A: Assess Command and Control Techniques Topic B: Assess Persistence Techniques Topic C: Assess Lateral Movement and Pivoting Techniques Topic D: Assess Data Exfiltration Techniques Topic E: Assess Anti-Forensics Techniques Lesson 6: Assessing the Organization's Security Posture Topic A: Implement Cybersecurity Auditing Topic B: Implement a Vulnerability Management Plan Topic C: Assess Vulnerabilities Topic D: Conduct Penetration Testing Lesson 7: Collecting Cybersecurity Intelligence Topic A: Deploy a Security Intelligence Collection and Analysis Platform Topic B: Collect Data from Network-Based Intelligence Sources Topic C: Collect Data from Host-Based Intelligence Sources Lesson 8: Analyzing Log Data Topic A: Use Common Tools to Analyze Logs Topic B: Use SIEM Tools for Analysis Lesson 9: Performing Active Asset and Network Analysis Topic A: Analyze Incidents with Windows-Based Tools Topic B: Analyze Incidents with Linux-Based Tools Topic C: Analyze Indicators of Compromise Lesson 10: Responding to Cybersecurity Incidents Topic A: Deploy an Incident Handling and Response Architecture Topic B: Mitigate Incidents Topic C: Hand Over Incident Information to a Forensic Investigation Lesson 11: Investigating Cybersecurity Incidents Topic A: Apply a Forensic Investigation Plan Topic B: Securely Collect and Analyze Electronic Evidence Topic C: Follow Up on the Results of an Investigation Additional course details: Nexus Humans CertNexus Certified CyberSec First Responder (CFR-410) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Certified CyberSec First Responder (CFR-410) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

🚀 Unlock Your Potential with 'Strategic Achievement Mastery' 🚀 Are you ready to elevate your life to new heights and achieve unprecedented success? Introducing our groundbreaking online course: 'Strategic Achievement Mastery.'   🌟 What Is 'Strategic Achievement Mastery'? This transformative course is not just another self-help program-it's a strategic roadmap designed to empower you with the skills and mindset necessary to conquer your goals and realize your dreams. Whether you're aiming for professional success, personal fulfillment, or a combination of both, this course is your key to unlocking the door to unlimited possibilities.   🎯 What You'll Gain: 1️⃣ Strategic Vision: Develop a crystal-clear vision for your future and create a strategic plan to turn your dreams into reality. Learn how to set goals that inspire and motivate you, and discover the power of focused intention. 2️⃣ Execution Excellence: Master the art of execution by breaking down big goals into manageable steps. Uncover the secrets of effective time management, productivity, and discipline that successful individuals use to achieve remarkable results. 3️⃣ Peak Performance Mindset: Cultivate a mindset of resilience, positivity, and peak performance. Overcome self-limiting beliefs, embrace challenges, and turn setbacks into stepping stones toward success. 4️⃣ Effective Communication: Hone your communication skills to build powerful relationships and influence others positively. Learn the art of persuasion and negotiation, crucial skills for navigating both professional and personal spheres. 5️⃣ Adaptability and Innovation: Thrive in an ever-changing world by developing adaptability and fostering innovation. Discover how to turn challenges into opportunities and stay ahead of the curve in your industry.   💡 Course Features: Engaging Video Lessons Interactive Workshops and Exercises Personalized Progress Tracking Exclusive Community Access Q&A Sessions with Industry Experts   🌐 Who Can Benefit: Entrepreneurs and Business Professionals Students and Graduates Career Changers and Job Seekers Anyone Seeking Personal Growth and Success   🚀 Ready to Transform Your Life? Enroll Today! 🚀 Course Curriculum Strategic Achievement Mastery Introduction To Goal Setting 00:00 Vision Vs Execution 00:00 Execution Without Intention 00:00 Strategic Execution - Part 1 00:00 Strategic Execution - Part 2 00:00 Setting Powerful Goals The Smart Way 00:00 The Importance Of Performance Coaching 00:00 Why People Fail To Reach Their Goals 00:00 Overcoming The Fear Of Failure 00:00 Final Ideas & Tips 00:00

The objective of this fast track Level 7 Diploma in Strategic Management and Leadership qualification (Accredited by Othm, UK) is to develop strategic management and leadership skills for managers who have the authority and personal attributes to translate organisational strategy into effective operational performance. This qualification reflects current practice in Strategic Management and Leadership and allows learners to develop and expand their high-level understanding of strategic management and leadership in the workplace. This qualification is suitable for mature learners with a background in academic study or industry. The qualification has a clear work-related emphasis on practical skills development alongside theoretical fundamentals. Successful completion of this fast track Level 7 Diploma in Strategic Management and Leadership qualification will equip learners with the key skills and capabilities to become an effective strategic manager. The qualification also allows learners to progress into or within employment and/or continue their study towards an MBA with advanced standing. Level 4 Diploma in Strategic Management and Leadership Key Highlights Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option Mandatory units (Total Credits: 90) The Level 7 Diploma focuses on developing understanding, skills and abilities to equip the learner with the awareness and aptitudes to be an effective strategic manager and leader. Learners must complete the six mandatory units and choose two from the four optional units. Manage Team Performance to Support Strategy (15 credits) - L7-QUA-DipSTRATEGYLEADER Preview Information Management and Strategic Decision Taking (15 credits) - L7-QUA-DipSTRATEGYLEADER Preview Leading a Strategic Management Project (15 credits) - L7-QUA-DipSTRATEGYLEADER Preview Strategic Direction (15 credits) - L7-QUA-DipSTRATEGYLEADER Preview Strategic Planning (15 credits) - L7-QUA-DipSTRATEGYLEADER Preview Development as a Strategic Manager (15 credits) - L7-QUA-DipSTRATEGYLEADER Preview Optional Units (Total Credits: 30) Learners must choose two from the four optional units. Finance for Managers (15 credits) Strategic Marketing (15 credits) Organisational Change Strategies (15 credits) Human Resource Planning (15 credits) Who is this course for? Working Professionals, Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal Postgraduate qualification leading to award of degrees in future. Requirements For entry onto the fast track Level 7 Diploma in Strategic Management and Leadership qualification, learners must possess: an honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path Learners completing the fast track Diploma in Strategic Management and Leadership - Level 7 can progress to: A University partner to complete a dissertation with them to receive a full master's degree, or Qualifi Level 8 Diploma in Strategic Management and Leadership, or Directly into employment in an associated profession

Duration 5 Days 30 CPD hours This course is intended for This course is targeted to those seeking A+ Certification and anyone in these roles: IT Support Specialist Helpdesk Technician Field Technician Tier I Support Specialist Desktop Support Specialist Associate Network Engineer Systems Support Technician Junior Systems Administrator Overview At completion of this course, you will be able to: Install and configure end-user devices and software Address connectivity problems Perform basic cybersecurity mitigations Troubleshoot common problems to diagnose and resolve issues Demonstrate basic knowledge of scripting, the cloud, and virtualization CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102. Lesson 1: Installing Motherboards and Connectors Topic 1A: Explain Cable Types and Connectors Topic 1B: Install and Configure Motherboards Topic 1C: Explain Legacy Cable Types Lesson 2: Installing System Devices Topic 2A: Install and Configure Power Supplies and Cooling Topic 2B: Select and Install Storage Devices Topic 2C: Install and Configure System Memory Topic 2D: Install and Configure CPUs Lesson 3: Troubleshooting PC Hardware Topic 3A: Apply Troubleshooting Methodology Topic 3B: Configure BIOS/UEFI Topic 3C: Troubleshoot Power and Disk Issues Topic 3D: Troubleshoot System and Display Issues Lesson 4: Comparing Local Networking Hardware Topic 4A: Compare Network Types Topic 4B: Compare Networking Hardware Topic 4C: Explain Network Cable Types Topic 4D: Compare Wireless Networking Types Lesson 5: Configuring Network Addressing and Internet Connections Topic 5A: Compare Internet Connection Types Topic 5B: Use Basic TCP/IP Concepts Topic 5C: Compare Protocols and Ports Topic 5D: Compare Network Configuration Concepts Lesson 6: Supporting Network Services Topic 6A: Summarize Services Provided by Networked Hosts Topic 6B: Compare Internet and Embedded Appliances Topic 6C: Troubleshoot Networks Lesson 7: Summarizing Virtualization and Cloud Concepts Topic 7A: Summarize Client-Side Virtualization Topic 7B: Summarize Cloud Concepts Lesson 8: Supporting Mobile Devices Topic 8A: Set Up Mobile Devices and Peripherals Topic 8B: Configure Mobile Device Apps Topic 8C: Install and Configure Laptop Hardware Topic 8D: Troubleshoot Mobile Device Issues Lesson 9: Supporting Print Devices Topic 9A: Deploy Printer and Multifunction Devices Topic 9B: Replace Print Device Consumables Topic 9C: Troubleshoot Print Device Issues Lesson 10: Configuring Windows Topic 10A: Configure Windows User Settings Topic 10B: Configure Windows System Settings Lesson 11: Managing Windows Topic 11A: Use Management Consoles Topic 11B: Use Performance and Troubleshooting Tools Topic 11C: Use Command-line Tools Lesson 12: Identifying OS Types and Features Topic 12A: Explain OS Types Topic 12B: Compare Windows Editions Lesson 13: Supporting Windows Topic 13A: Perform OS Installations and Upgrades Topic 13B: Install and Configure Applications Topic 13C: Troubleshoot Windows OS Problems Lesson 14: Managing Windows Networking Topic 14A: Manage Windows Networking Topic 14B: Troubleshoot Windows Networking Topic 14C: Configure Windows Security Settings Topic 14D: Manage Windows Shares Lesson 15: Managing Linux and macOS Topic 15A: Identify Features of Linux Topic 15B: Identify Features of macOS Lesson 16: Configuring SOHO Network Security Topic 16A: Explain Attacks, Threats, and Vulnerabilities Topic 16B: Compare Wireless Security Protocols Topic 16C: Configure SOHO Router Security Topic 16D: Summarize Security Measures Lesson 17: Managing Security Settings Topic 17A: Configure Workstation Security Topic 17B: Configure Browser Security Topic 17C: Troubleshoot Workstation Security Issues Lesson 18: Supporting Mobile Software Topic 18A: Configure Mobile OS Security Topic 18B: Troubleshoot Mobile OS and App Software Topic 18C: Troubleshoot Mobile OS and App Security Lesson 19: Using Support and Scripting Tools Topic 19A: Use Remote Access Technologies Topic 19B: Implement Backup and Recovery Topic 19C: Explain Data Handling Best Practices Topic 19D: Identify Basics of Scripting Lesson 20: Implementing Operational Procedures Topic 20A: Implement Best Practice Documentation Topic 20B: Use Proper Communication Techniques Topic 20C: Use Common Safety and Environmental Procedures