23720 Industry courses delivered On Demand

Description Cosmetology Diploma Cosmetology Diploma is an exceptional online learning opportunity designed for those who are passionate about the world of beauty and aesthetics. It offers an ideal blend of theoretical knowledge and practical techniques, preparing learners to excel in the beauty industry. The course starts with an 'Introduction to Cosmetology', offering an overview of the field, its significance, and scope. This section paves the way to understand the fascinating world of beauty, its evolution over the years, and its future potential. The course allows you to become conversant with the foundations of cosmetology, equipping you with the skills required to succeed in this dynamic industry. 'Understanding Skin Science' forms a vital part of the Cosmetology Diploma. Here, you'll learn about different skin types, conditions, and how to maintain skin health. Emphasis is placed on the understanding of skin anatomy, physiology, and the science behind various treatments and techniques. This knowledge base will allow you to provide effective skin care advice and treatments to your clients, empowering you to stand out in the competitive cosmetology arena. Hair care is another central component of the course. The 'Hair Science and Care' unit deepens your understanding of hair's structure, types, and related disorders. It covers a range of topics from basic hair care to treating hair loss and damage. This segment equips you with essential skills for diagnosing hair issues and offering suitable solutions, further enhancing your professional expertise. The Cosmetology Diploma also focuses on 'Nail Artistry and Care'. The course provides an extensive study of nail health, maintenance, and the art of manicure and pedicure. It equips learners with techniques to provide professional nail care, helping you to add a vibrant and artistic touch to your beauty services. 'Facial Treatments and Makeup Artistry' is another integral part of the Cosmetology Diploma. This part of the course empowers you to provide safe and effective facial treatments, and to master the art of makeup. You will learn about different makeup techniques and trends, and how to enhance facial features through expert application. The course also covers 'Hair Removal Techniques', teaching you various methods of hair removal and their application. It aims to give you a comprehensive understanding of safe and effective hair removal practices, ensuring you are well-prepared to offer these services. 'Beauty Nutrition and Wellness' is a unique aspect of this course. It teaches you how nutrition and wellness contribute to beauty, enabling you to provide holistic beauty advice to your clients. You will learn about the link between diet, exercise, stress management, and skin health, offering a more comprehensive service to your clientele. In 'Advanced Cosmetology Procedures', you will learn about the latest techniques and trends in the industry. This keeps you abreast with the latest advancements, enabling you to offer cutting-edge services and stay competitive in the rapidly evolving beauty industry. Effective 'Client Consultation and Communication' is a skill that every cosmetologist should possess, and it is thoroughly addressed in the Cosmetology Diploma. It equips you with essential communication and consultation skills, enabling you to understand client needs and provide tailored beauty solutions. Finally, 'The Business of Beauty' is a module that provides you with the knowledge and skills to start and manage a beauty business. It gives you a thorough understanding of the business aspects of cosmetology, ensuring that you are not just a cosmetologist, but a successful entrepreneur. Enrolling in the Cosmetology Diploma course is your first step towards a promising career in the beauty industry. It provides a comprehensive, up-to-date and practical education that equips you to excel as a beauty professional. Your journey to mastering the art and science of beauty begins here. What you will learn 1:Introduction to Cosmetology 2:Understanding Skin Science 3:Hair Science and Care 4:Nail Artistry and Care  5:Facial Treatments and Makeup Artistry 6:Hair Removal Techniques 7:Beauty Nutrition and Wellness 8:Advanced Cosmetology Procedures 9:Client Consultation and Communication  10:The Business of Beauty Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special 15 To 20 School Administrator Training Course Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The 15 To 20 School Administrator Training Course Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This 15 To 20 School Administrator Training Course Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This 15 To 20 School Administrator Training Course Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this 15 To 20 School Administrator Training Course ? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the 15 To 20 School Administrator Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This 15 To 20 School Administrator Training Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This 15 To 20 School Administrator Training Course does not require you to have any prior qualifications or experience. You can just enroll and start learning. This 15 To 20 School Administrator Training Course was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This 15 To 20 School Administrator Training Course is a great way for you to gain multiple skills from the comfort of your home.

Traibcert Online Foundation Courses, Elementary Training and Rudimentary Coaching are uniquely and specifically structured and designed to upgrade individual skills, improve intellectual minds to accumulate excessive knowledge and develop the respective standards essentially required to confidently encounter the competitive challenges that pragmatically exist within the peripheral margins of Multi-national corporates that encapsulate the giant organizations and empires of industry.

Gain the skills and credentials to kickstart a successful career in the technology industry and learn from the

Vanquish a noteworthy customer dealing skill set that will take you to places in the industry. Learn how

Gain the skills and credentials to kickstart a successful career in the technology industry and learn from the

Embark on a transformative journey with 'Training on Professional Massage or Bodywork Business.' This comprehensive course is designed to propel you into the world of massage and bodywork with entrepreneurial finesse. Picture yourself not just as a therapist, but as a successful business owner. The course starts with the basics, preparing you to welcome clients confidently. You'll learn the essentials of appointment scheduling, a fundamental aspect of client management. Imagine creating a welcoming home studio, where your clients experience tranquility and healing under your expert care. As the course progresses, it delves into effective strategies to establish an online presence, a critical step in today's digital world. Learn the secrets of retaining clients and how to use free and affordable advertising methods to expand your reach. The curriculum also covers the practicalities of financial transactions, including taking credit card payments, and explores the expanding niches of mobile and couples massage. This course is not just about mastering massage techniques; it's about mastering the art of running a successful, client-focused business. Learning Outcomes Master the fundamentals of setting up and managing a professional massage or bodywork business. Develop skills in scheduling appointments and managing a home studio for optimal client experience. Learn strategies for establishing a strong online presence and effective client retention. Acquire knowledge of cost-effective advertising methods and financial transaction handling. Understand the intricacies of mobile and couples massage as expanding business opportunities. Why choose this Training on Professional Massage or Bodywork Business course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Training on Professional Massage or Bodywork Business course for? Aspiring massage therapists planning to start their own business. Experienced massage professionals aiming to enhance their business skills. Entrepreneurs in the wellness industry seeking to diversify into massage or bodywork. Individuals interested in mobile massage services and couples massage techniques. Massage therapy students wanting to learn business aspects of the profession. Career path Massage Therapist - £19,000 to £30,000 Wellness Entrepreneur - £25,000 to £40,000 Home Studio Owner - £20,000 to £35,000 Mobile Massage Therapist - £18,000 to £28,000 Couples Massage Specialist - £22,000 to £32,000 Spa Manager - £24,000 to £38,000 Prerequisites This Training on Professional Massage or Bodywork Business does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Training on Professional Massage or Bodywork Business was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Course Overview 00:04:00 Before Taking Clients Secure Your Business Licence and Insurance 00:02:00 Scheduling Appointments Offering Multiple Ways to Book Appointments3 00:04:00 Using a Cloud-Based Calendar 00:03:00 Home Studio Clients Receiving Clients in Your Home 00:02:00 Achieving an Online Presence Adding and Claiming Your Business on Google 00:03:00 Conveying Essential Information on Your Homepage 00:03:00 Client Retention Client Retention Strategies 00:04:00 Free and Affordable Advertising Free and Affordable Advertising Strategies 00:04:00 Taking Credit Card Payments Using the Square Reader 00:04:00 Mobile Massage Massage at Accounting Firms 00:02:00 Massage in Hotels 00:02:00 Couples Massage Offer Couples Massage without Renting or Buying a Larger Space3 00:02:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Leadership in Teaching Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Leadership in Teaching Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Leadership in Teaching Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Leadership in Teaching Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Leadership in Teaching? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership in Teaching there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Leadership in Teaching course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Leadership in Teaching does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Leadership in Teaching was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Leadership in Teaching is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Leadership in Teaching Module 01: An introduction to Leadership in Teaching 00:24:00 Module 02: Teacher Leadership 00:22:00 Module 03: The Skills of Teacher Leadership 00:32:00 Module 4: What Teacher Leaders Need to Know 00:19:00 Module 05: Stressors and Stress Management in Schools 00:16:00 Module 06: Mentoring as part of effective leadership 00:15:00 Module 07: Effects of Good Mentoring on Quality of Teaching 00:00:00 Module 08: Main Areas of Activity in Teacher leadership 00:39:00 Module 09: Mental Health in the Workplace 00:10:00 Module 10: Understanding Mental Health in Children 00:18:00 Module 11: Understanding SEN in children 00:00:00 Module 12: Confidentiality and legislation 00:25:00

Getting Started The primary objective of the QUALIFI Level 7 Diploma in Strategic Marketing program is to equip learners with the knowledge and competencies required in the fields of marketing and branding. This training aims to foster a deep understanding of strategic decision-making processes, enabling individuals to effectively contribute to an organization's ability to sustain its competitive edge.   The learning outcomes for the QUALIFI Level 7 Diploma in Strategic Marketing qualification are as follows: • Develop a solid foundation in strategic marketing to effectively plan and implement practical strategic marketing initiatives commonly found in professional settings. • Apply analytical and problem-solving skills within the realm of marketing management. Critically assess and synthesize theoretical frameworks related to strategic marketing, consumer behaviour, brand management, digital marketing, market research, and design and innovation as they apply to marketing. • Understand the practical significance of these frameworks in a variety of strategic business scenarios. • Create frameworks for analysing and comprehending strategic marketing processes in diverse types of organizations operating in evolving marketing environments. • Cultivate research and analytical capabilities, especially in developing value propositions within provider/customer relationships in market-driven strategies. • Adapt, enhance, integrate, and apply transferable concepts and skills in strategic marketing, branding, consumer behaviour, and digital marketing, especially from a strategic standpoint, in the management of product and market development Key Benefits Comprehend the processes of conducting external and internal environmental assessments for the purpose of crafting marketing plans. • Gain knowledge about the essential psychological, sociological, structural, and cultural factors that exert influence on purchasing behaviors. • Comprehend the significance of information technology and social media in the realm of digital marketing. • Analyze the fundamentals of strategic marketing management. • Comprehend the steps and elements associated with the creation and improvement of a brand's image over an extended period. • Acquire the competence to develop suitable methodologies for conducting business research. Key Highlights • Are you a practicing Strategic Marketer seeking greater knowledge and understanding of the industry, aiming to support your development into senior positions? If so, the Qualifi Level 7 Diploma in Strategic Marketing is the ideal starting point for your career journey. • The course will help forge a career and prepare individuals for professional roles and future managers in the health and social care sector. • Remember, the assessment for the qualification is based on assignments only, so there's no need to worry about taking any exams. • With the School of Business and Technology London, you can complete the qualification at your own pace, choosing between online or blended learning from the comfort of your home. • Learning and pathway materials, as well as study guides developed by our Qualifi-approved tutors, will be available around the clock on our cutting-edge learning management system. • Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. • If you choose the blended learning option, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Upon completion of the Level 7 Diploma in Strategic Management, graduates may pursue various career paths in education and training, such as: • Marketing Manager, with an estimated average salary of £40,000 per annum • Market Research Analyst, with an estimated average salary of £41,809 per annum • Public Relations (PR) Manager, with an estimated average salary ranging between £35,000 and £70,000 per annum • Advertising Manager, with an estimated average salary of £42,125 per annum • Consultant, with an estimated average salary of £52,250 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only)   Assessment Assignment based Assessment No exam Entry Requirements The qualification has been intentionally crafted to ensure accessibility without imposing unnecessary barriers. To be eligible for this qualification, applicants should meet the following criteria: • Be at least 21 years of age, and • Possess one of the following: A Level 6 Qualification, or A first-degree qualification. International students whose first language is not English will need to have a score of 6 or above in IELTS (International English Language Testing System).     Progression Upon successful completion of the QUALIFI Level 7 Diploma in Strategic Management, learners will have various pathways for progression, including: • Pursuing the QUALIFI Level 8 Diploma. • Enrolling in a university program to earn a master's degree. • Entering the workforce in a related professional field.   Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.       Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Contemporary Issues and Principles of Marketing. Reference No : H/650/7075 Credit : 20 || TQT : 200 The objective of this unit is to enhance learners' comprehension of assessing the potential ramifications posed by emerging contemporary marketing challenges. It also aims to cultivate strategic thinking abilities to formulate future marketing strategies based on marketing principles, adaptable to diverse contexts. UNIT2- Consumer Behaviour and Market Communications. Reference No : J/650/7076 Credit : 20 || TQT : 200 This unit's goal is to foster learners' grasp of both the theoretical and practical aspects of the processes and elements that impact the consumer behaviour of both individuals and organizations. UNIT3- Digital and Social Media Marketing. Reference No : K/650/7077 Credit : 20 || TQT : 200 In this unit, learners will acquire knowledge of cutting-edge tools and theories for leveraging social media to effectively attain branding and communication objectives. Participants will explore the scientific and strategic aspects of marketing, with practical, hands-on experience in implementing online marketing and social media strategies. UNIT4- Contemporary Challenges and Strategic Marketing. Reference No : L/650/7078 Credit : 20 || TQT : 200 The objective of this unit is to cultivate learners' comprehension of current insights into the business environment, competitive dynamics, and the skill of incorporating marketing strategy seamlessly into a comprehensive business strategy. UNIT5- Strategic Brand Management. Reference No : Strategic Brand Management. Credit : 20 || TQT : 200 This unit empowers learners to formulate a strategic branding approach at the product/service level that aligns with the corporate brand. Participants will cultivate an understanding of how to approach marketing from a branding standpoint. UNIT6- Marketing Research Project. Reference No : Y/650/7080 Credit : 20 || TQT : 200 The objective of this unit is to enhance learners' research capabilities, encompassing the creation of research proposals, conducting literature reviews, mastering referencing, gathering data through interviews and surveys, designing questionnaires, performing statistical analysis using SPSS, and employing qualitative data and methodologies to derive conclusions from the analysed data. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.