Course Overview The "Store Assistant" course offers learners an in-depth understanding of the retail sector, covering essential aspects such as customer service, store management, and retail operations. By completing this course, learners will gain the skills necessary to effectively contribute to the day-to-day operations of a retail environment. The course will also equip them with knowledge of retail management practices, customer interaction strategies, and industry regulations. Learners will come away with a comprehensive understanding of the role and the ability to enhance their professional practice in a retail setting, making them well-prepared for a variety of store assistant positions. Course Description This course is designed to provide learners with essential knowledge and skills for a career as a store assistant. Topics include the roles and responsibilities of store assistants, the basics of retail management, and how to effectively manage customer relationships. Learners will explore visual merchandising, consumer behaviour, and the psychological aspects of retail, along with understanding how to interact with suppliers. Additionally, the course covers relevant retail legislation to ensure compliance in day-to-day operations. Through a structured curriculum, learners will gain insights into managing a retail store, enhancing customer experiences, and applying effective store strategies to improve business outcomes. The course is ideal for those seeking to develop a strong foundation in retail roles and prepare for a successful career in the industry. Course Modules Module 01: Introduction to Store Assistant Module 02: Roles and Responsibilities of a Store Assistant Module 03: Introduction to Retail Management Module 04: Managing a Retail Store Module 05: Visual Merchandising Module 06: Consumer Behaviour Module 07: Dealing with Customers Module 08: Dealing with Suppliers Module 09: Store Psychology Module 10: Legislations Related to Retail (See full curriculum) Who is this course for? Individuals seeking to start a career in retail. Professionals aiming to enhance their retail management skills. Beginners with an interest in customer service and retail operations. Anyone looking to understand retail environments and store dynamics. Career Path Store Assistant Retail Associate Retail Manager Visual Merchandiser Customer Service Representative Retail Supervisor Supply Chain Assistant
Duration 2 Days 12 CPD hours This course is intended for Project Managers, Business Analysts, Business and IT stakeholders working with analysts Overview Provide a solid foundation for applying business process modeling principles and best practices with BPMN Demonstrate how to solve practical business problems using BPMN Business Process Diagrams (BPDs) Students will learn to map business processes easily and efficiently using the industry standard - BPMN which stands for Business Process Modeling Notation from the Object Management Group (OMG). Students will learn the best practices in process mapping using the latest industry standards (BPMN) so that both the business and IT stakeholders will be able to understand the models and map processes consistently through-out their organization. Introduction What is Business Process Modeling? What is Business Process Modeling Notation (BPMN)? Benefits of BPMN An Overview of Governance An overview of governance Key governance questions to ask What happens if you don?t have effective governance? Mapping the Business Problem Define a strategic outcomes map Define a Business model and relevant processes Modeling Simple BPMN Structures When do you use BPMN? What are simple BPMN structures? AS-IS vs. TO-BE modeling Modeling Complex BPMN Structures What are complex BPMN structures When to use complex BPMN structures Analyzing Process Models Identifying poor process models Creating process models that everyone can understand Identify criteria for a well-defined process Process Mapping vs. Process Modeling Determine when to create a process map Determine when to create a process model Asking the four ?Ares? Additional Resources Learning about BPMN 2.0 More useful BPMN links BPMN 2.0 free editors
Course Overview The Health And Fitness Masterclass: Beginner To Advanced is a comprehensive training programme designed to guide learners through the foundational to more advanced aspects of physical wellness and nutritional understanding. This course provides essential insights into effective meal planning, structured workout routines, and mindset development—all of which are vital for a sustainable health journey. By covering cardio, bodyweight, and weight training exercises alongside dietary frameworks, learners will gain the knowledge needed to make informed decisions for long-term fitness and wellbeing. Through this masterclass, individuals will enhance their understanding of balanced nutrition, structured fitness strategies, and the psychological components of a healthy lifestyle. This course is ideal for anyone looking to establish, refine, or advance their knowledge in the field of health and fitness, offering transformative skills that can benefit both personal growth and future professional opportunities in the wellness sector. Course Description This structured course takes learners on a detailed journey through critical areas of health and fitness, starting with the basics of nutritional planning and progressing to advanced workout formats. Topics include essential principles of meal preparation, tailored dietary strategies, and an exploration of cardiovascular, bodyweight, and resistance training. Learners will also study the mental discipline required for sustained success and discover coaching tools that support personal development and goal achievement. The course presents each subject in a logical sequence to enhance understanding and ensure long-term retention of key principles. With professionally developed content, it serves as an ideal programme for those wanting a full-spectrum understanding of health improvement techniques, providing the groundwork for a healthier lifestyle or progression into professional support roles within the health and fitness industry. Course Modules Module 01: The Perfect Fitness Diet: Meal Planning Basics Module 02: Setting Up Your Fitness Diet Module 03: The Perfect Fitness Workout: Cardio Module 04: The Perfect Fitness Workout: Bodyweight Training Module 05: The Perfect Fitness Workout: Weight Training Module 06: The Right Fitness Mindset Module 07: Coaching Tools (See full Curriculum) Who is this course for? Individuals seeking to improve their physical health and nutritional awareness. Professionals aiming to expand their knowledge in the fitness or wellness industry. Beginners with an interest in health, fitness, and wellbeing. Anyone considering a career shift towards health coaching or fitness instruction. Career Path Health and Fitness Coach Nutrition Adviser Gym Instructor (non-accredited roles) Wellness Programme Coordinator Lifestyle Consultant Fitness Content Creator or Influencer
Course Overview The Massage Therapy: Reflexology & Aromatherapy course is designed to provide a comprehensive foundation in holistic wellness practices that promote health and relaxation. Through an in-depth exploration of reflexology techniques, aromatherapy applications, and massage methodologies, learners will gain a solid understanding of how these therapies support physical and emotional well-being. This course introduces key principles of therapeutic touch, essential oil usage, and pressure point techniques, enabling students to build confidence in delivering targeted treatments for stress reduction, circulation improvement, and pain relief. Whether you're seeking to support clients' wellness journeys or broaden your expertise in natural therapies, this course offers accessible knowledge that complements a wide range of health-related disciplines. By the end, learners will have developed the competence to understand treatment principles, tailor approaches to client needs, and work ethically within wellness-focused settings. Course Description This course offers detailed guidance in the disciplines of massage therapy, reflexology, and aromatherapy. Learners will explore a variety of specialised areas such as deep tissue massage, lymphatic drainage, acupressure techniques, and Thai foot reflexology. The curriculum also covers the therapeutic use of essential oils and introduces the principles of physiotherapy to reinforce the understanding of bodily systems. Emphasis is placed on building theoretical knowledge, enhancing client interaction skills, and exploring the business aspects of a successful massage therapy practice. With a structured and accessible approach, the course prepares students to work confidently in wellness and health service environments, ensuring ethical practice, client care, and industry awareness. By engaging with a diverse set of modules, learners will be equipped with a versatile skillset applicable to various therapeutic and supportive roles across healthcare and wellbeing sectors. Course Modules: Module 01: Massage Therapist - A Successful Business Module 02: Deep Tissue Massage Therapy Module 03: Advanced Reflexology Module 04: Thai Foot Reflexology Module 05: Aromatherapy Acupressure - Pain Relief Module 06: Aromatherapy - Use of Essential Oils Module 07: Lymphatic Drainage Massage Therapy Module 08: Physiotherapy (See full curriculum) Who is this course for? Individuals seeking to enter the wellness and complementary health field. Professionals aiming to expand their expertise in massage or holistic therapies. Beginners with an interest in natural healing and stress management. Anyone considering a career change into the health and wellness industry. Career Path Massage Therapist Aromatherapy Practitioner Reflexologist Wellness Consultant Spa or Holistic Health Centre Assistant Health and Wellbeing Coach Physiotherapy Assistant Entrepreneur in Wellness Services
Course Overview The Basics of Dog Grooming course offers a comprehensive introduction to the essential principles and practices of grooming dogs effectively and safely. Designed to equip learners with a strong foundation, this course explores every aspect of the grooming process, from the historical importance of grooming to modern health assessments and the correct use of grooming tools. By completing this course, learners will develop the confidence and knowledge to approach dog grooming with professionalism and care. The practical value lies in understanding how grooming contributes to animal wellbeing, hygiene, and overall appearance. Learners will gain insights into basic grooming techniques, handling grooming-related emergencies, and maintaining high standards of safety and comfort for pets. Whether for personal development or professional ambition, this course lays the groundwork for future expertise in dog grooming, enhancing career prospects and personal enrichment. Course Description The Basics of Dog Grooming course delves deeper into the knowledge and techniques required for effective grooming practices. It begins with an exploration of the history and purpose of grooming, highlighting its role in maintaining canine health and appearance. Learners will progress through essential topics such as conducting pre-grooming health assessments, preparing the grooming area, and selecting the appropriate tools and equipment. The course then covers core grooming techniques, providing guidance on coat maintenance, nail trimming, and ear cleaning. Attention is also given to managing grooming emergencies, ensuring that learners are prepared for unexpected challenges. Throughout the course, participants will build key competencies needed to support canine welfare, hygiene, and presentation. Delivered in a clear and structured format, the course ensures learners gain the theoretical understanding necessary to pursue further training or entry-level roles within the dog grooming industry. Course Modules Module 01: History and Purpose of Dog Grooming Module 02: Pre-Grooming Health Assessment Module 03: Prepping the Grooming Area Module 04: Required Tools and Equipments for Grooming Module 05: Basic Grooming Techniques Module 06: Grooming Emergencies (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of dog grooming and pet care. Professionals aiming to strengthen their foundational skills within the animal care industry. Beginners with an interest in entering the field of dog grooming and canine wellbeing. Pet owners looking to better understand grooming practices for their own dogs. Career Path Dog Grooming Assistant Professional Dog Groomer (after further study and certification) Pet Care Specialist Animal Welfare Worker Canine Beauty Consultant Pet Spa or Grooming Salon Employee
Course Overview The Phlebotomy Diploma offers a comprehensive insight into the skills and knowledge essential for working within healthcare environments that require blood collection. This course provides learners with a thorough understanding of blood circulation, the use of specialist phlebotomy equipment, and the importance of quality control and infection prevention. By studying the stages of venipuncture, dermal puncture techniques, and the handling of complications, learners will develop the theoretical expertise to support clinical teams effectively. Ideal for those pursuing healthcare careers or aiming to strengthen their clinical knowledge, this diploma ensures learners are well-prepared to meet industry standards. Upon completion, students will possess a strong foundation in safe blood collection procedures, patient care considerations, and quality management, equipping them for future professional success in the healthcare sector. Course Description The Phlebotomy Diploma delves into the fundamental principles and practices underpinning blood collection and specimen handling. Learners will explore the human circulatory system, understand the function and composition of blood, and become familiar with the various types of phlebotomy equipment used in clinical settings. Topics include routine and special blood collection procedures, managing complications during venipuncture, infection control measures, and ensuring quality in phlebotomy services. Designed to provide a structured and engaging learning experience, the course supports the development of essential theoretical skills needed to perform safe and accurate blood draws. Learners will gain valuable insights into healthcare regulations, risk management protocols, and best practices for quality assurance. Whether seeking to enhance a healthcare career or build a foundation for further clinical training, participants will finish the course with a deep understanding of modern phlebotomy practices and patient-centred care. Course Modules Module 01: Introduction to Phlebotomy Module 02: Blood Circulation, Function, and Composition Module 03: Phlebotomy Equipment Module 04: Routine Venipuncture Module 05: Venipuncture Complications and Pre-Examination Variables Module 06: Dermal Puncture Module 07: Quality Assessment and Management in Phlebotomy Module 08: Special Blood Collection Procedure Module 09: Infection Control and Risk Management (See full curriculum) Who is this course for? Individuals seeking to pursue a career in healthcare support services. Professionals aiming to enhance their clinical knowledge and expertise. Beginners with an interest in phlebotomy, healthcare, and medical sciences. Career changers looking to enter the healthcare industry. Employers wishing to upskill their staff in healthcare environments. Career Path Phlebotomist Healthcare Assistant Medical Laboratory Assistant Clinical Support Worker Blood Donation Specialist Healthcare Administration Roles (related to specimen handling) Laboratory Technician (entry-level)
Course Overview The Fashion and Lifestyle Blogging course is designed to equip aspiring bloggers with the essential knowledge, strategies, and inspiration to succeed in the vibrant digital landscape. From setting up a blog to curating compelling content and engaging audiences across social platforms, learners will explore the full blogging journey. This course emphasises brand building, collaboration opportunities, and monetisation strategies, offering real-world insights into navigating the blogging industry. Upon completion, learners will be able to create, manage, and promote a professional blog with a confident understanding of personal branding, photography, networking, and industry partnerships. Whether aiming to establish an independent blog or to enhance a professional portfolio, learners will gain skills that are transferable across the broader fields of media, marketing, and communications. Course Description This comprehensive course in Fashion and Lifestyle Blogging provides an in-depth exploration of the key elements required to build a successful blog. Learners will be guided through the foundations of blogging, content creation techniques, photography essentials, and social media engagement strategies. Special attention is given to networking, brand collaboration, and monetisation opportunities, empowering learners to transform their passion into a sustainable presence. The course also covers branding principles and offers pathways for continued growth within the blogging sphere. Through structured modules, participants will acquire a thorough understanding of the digital environment and sharpen their skills in storytelling, image curation, and community building. By the end of the programme, learners will possess the confidence to carve out a distinctive online identity and explore diverse opportunities within the dynamic worlds of fashion, lifestyle, and digital media. Course Modules Module 01: Blogging 101 Module 02: Starting Out and Setting Up Module 03: Content Creation Module 04: Photography and Imagery Module 05: Staying Social Module 06: Networking and Events Module 07: Working with Brands Module 08: Monetising Your Blog Module 09: Building a Brand Module 10: Growing as a Blogger Module 11: The Fashion and Lifestyle Blogger Roundup (See full curriculum) Who is this course for? Individuals seeking to build a professional presence in blogging. Professionals aiming to expand into the digital media and influencer sectors. Beginners with an interest in fashion, lifestyle, and online content creation. Creatives and entrepreneurs looking to establish or enhance their personal brand. Social media users wishing to transition into content creation careers. Career Path Fashion Blogger Lifestyle Content Creator Digital Marketing Assistant Brand Collaboration Coordinator Influencer Marketing Specialist Social Media Manager Creative Content Consultant PR and Communications Officer
Course Overview: This course provides a comprehensive introduction to the field of renewable energy, focusing on solar energy systems. Learners will explore the fundamentals of solar power, including system components, design, and application. With a practical approach, the course offers insights into both off-grid and on-grid systems, solar water pumping, and system protection. The course equips learners with essential skills for designing and optimising photovoltaic (PV) systems using industry-standard software like PVSyst, MATLAB, and ETAP. Upon completion, participants will be able to contribute to renewable energy projects, enhance their career prospects in the solar energy sector, and implement solar systems with a deeper understanding of the technological and environmental impacts. Course Description: This course delves into the key aspects of solar energy systems, offering a clear overview of essential topics such as solar panel components, battery storage, system design, and optimisation. Learners will gain in-depth knowledge of off-grid and on-grid solar energy systems, solar water pumping, and system protection. The course incorporates theoretical knowledge and system design techniques using industry-standard tools, including PVSyst, MATLAB, and ETAP. Additionally, students will learn how to design and simulate PV systems, as well as the design of system diagrams using Excel. By the end of this course, learners will have acquired the skills to confidently design and optimise solar energy systems for a range of applications, contributing to the growing renewable energy sector and ensuring sustainable energy solutions. Course Modules: Module 01: Basics of Solar Energy System Module 02: Batteries in PV System Module 03: Components and Design of Off Grid Solar Energy System Module 04: Designing of ON Grid Solar Energy System Module 05: Design of PV System Using PVSyst Programme Module 06: Solar Water Pumping System Module 07: Protection of PV System Module 08: Design Using Excel Sheet Module 09: Single Line Diagram of PV System Module 10: MATLAB and ETAP PV Simulation (See full curriculum) Who is this course for? Individuals seeking to enter the renewable energy sector. Professionals aiming to develop expertise in solar energy system design. Beginners with an interest in sustainable energy solutions. Engineers or technicians looking to broaden their knowledge of solar energy applications. Career Path Solar Energy System Designer Renewable Energy Consultant Solar Power Technician Project Manager in Renewable Energy Energy Analyst Sustainability Specialist
Cosmetology Course Overview This Cosmetology course offers a comprehensive introduction to the world of beauty and personal care, covering a wide range of topics from hair and skin care to makeup application and ethnic cosmetics. Designed for both beginners and professionals, it provides a solid foundation in the essential skills and knowledge needed for a successful career in the beauty industry. Throughout the course, learners will explore hair grooming techniques, advanced colouring methods, and skincare treatments, alongside specialised topics like menopause and male skincare. This course is ideal for anyone looking to enhance their cosmetology expertise, offering valuable insights into both common and unique beauty practices. Upon completion, learners will be equipped with a deep understanding of the industry’s core principles and ready to apply their knowledge to real-world scenarios. Course Description This in-depth course delves into various aspects of cosmetology, focusing on topics such as hair physiology, colouring techniques, and skin health. Learners will study the intricacies of hair care, from basic grooming to advanced techniques like curling, straightening, and colouring. Skin care is also explored in detail, including the effects of menopause on the skin, the role of ethnic cosmetics, and the impact of photodamage. Special attention is given to health and safety practices within the beauty industry, ensuring that learners can provide services while maintaining the highest standards of safety. By engaging with a range of modules, learners will gain a well-rounded understanding of cosmetology, preparing them for diverse roles within the beauty and personal care sectors. This course is ideal for those looking to build or enhance their expertise in cosmetology and advance their career in this dynamic field. Cosmetology Curriculum Module 01: Introduction to Cosmetology Module 02: Hair Physiology Module 03: Hair Grooming Module 04: Hair Colouring Techniques Module 05: Hair Curling and Straightening Module 06: Hair Loss Module 07: Hair Wig and Extensions Module 08: Manicure and Pedicure Module 09: Skin Module 10: Makeup Module 11: Menopause, Skin and Cosmetology Module 12: Male Skincare Module 13: Evaluating Hand and Body Lotions Module 14: Ethnic Cosmetics Module 15: Photodamage and Skin Cancer Module 16: Micro-Needle and Cosmetics Module 17: Health and Safety (See full curriculum) Who is this course for? Individuals seeking to pursue a career in the beauty and personal care industry. Professionals aiming to enhance their skills in cosmetology. Beginners with an interest in beauty, hair, and skincare. Anyone looking to specialise in advanced cosmetic treatments and techniques. Career Path Hair Stylist Makeup Artist Skin Care Specialist Beauty Consultant Cosmetology Instructor Salon Manager Product Development in Cosmetics Health and Beauty Retail Sector
Calling all aspiring screenwriters and creative minds! Join us for an exciting script pitching workshop led by tutor Gemma Mushington. This taster session is designed to unleash your imagination and guide you through the process of coming up with and pitching an original script idea. Gemma Mushington, a talented screenwriter with a BA in Film, Television, and Digital Production, brings her wealth of industry knowledge and experience to this workshop. She is signed with Casarotto Ramsay and was the proud winner of the Neal Street Productions Screenwriting Bursary in 2021. Gemma's impressive credentials also include writing an episode of CBBC's The Dumping Ground, which aired in May 2023. With her current role as our Module Leader for the Major Feature Film module on the BA Screenwriting course, Gemma is the perfect guide to help you develop your script ideas. During this engaging taster session, Gemma will lead you through an exercise focused on generating and refining your own original script idea. Learn the techniques and strategies used by professional screenwriters to create compelling narratives that captivate audiences. Gain valuable insights into the art of pitching as Gemma shares her expertise on how to effectively communicate your ideas and grab the attention of industry professionals. Whether you are a screenwriting student, a budding storyteller, or simply someone with a passion for creative writing, this workshop is a fantastic opportunity to explore the exciting world of script development. No prior experience is necessary, as Gemma will provide guidance and support throughout the session. Don't miss out on this chance to refine your scriptwriting skills and pitch your ideas with confidence. Reserve your spot now and prepare to unleash your creative potential with the guidance of tutor Gemma Mushington!