848 Inclusion courses

An immersive and transformative session that explores the key differences between cultural appropriation and appreciation, delving into four categories of appropriation: Exchange, Dominance, Exploitation, and Transculturation. Participants will gain insights on how to avoid appropriation, foster appreciation, and effect change in their work and processes, ultimately promoting inclusivity and respectful cultural exchange.

Explores the significance of effective intercultural communication in our interconnected world, emphasising the importance of understanding, collaboration, and mutual respect. This session offers insights into the challenges faced, strategies for success, and the transformative potential of fostering meaningful connections across cultural boundaries.

Explore the fundamental principles of cultivating a psychologically safe work culture by delving into the concepts of democracy, common sense, and aligned self-interest. Participants will gain insights into the threshold of psychological safety, learn supportive behaviours, and discover effective strategies to foster a sense of belonging within their organization through a comprehensive five-step approach.

A look at barriers faced by marginalised individuals, explore your own privileges and discover different types of allyship. With focus on the 7 A's (Appetite, Ask, Accept, Acknowledge, Apologise, Assume, Action)of authentic active allyship and provides practical strategies for practising allyship in real-life scenarios. Let’s find out together how to create an inclusive working environment for all generations and enable staff of different ages to work together in synergy.

Managing teams and projects to meet a private, public or voluntary organisation's goals.

Step into the intriguing world of criminal intelligence with the 'Criminal Intelligence Researcher' course, a journey that blends criminology, intelligence, and justice. This course is a gateway to understanding the intricate web of criminal intelligence, beginning with foundational knowledge in this topic and crime intelligence analysis.  As you progress, the curriculum delves into the historical roots of analysis disciplines, fostering a deeper appreciation of the intelligence cycle and process. The inclusion of the UK's National Intelligence Model offers a real-world perspective, enhancing your understanding of the criminal justice system. Moreover, the course addresses the evolving field of crime science, emphasising the importance of pattern detection and analysis. You'll gain insights into critical thinking approaches, crime mapping, and strategic analysis, skills crucial for a criminal-intelligence analyst.  The journey culminates in exploring the realms of research, inference policing, and behavioural science, equipping you for diverse roles in criminal intelligence agencies and beyond. Learning Outcomes: Gain comprehensive knowledge of this field, including its application in crime analysis and justice. Understand the historical evolution and significance of this topic. Acquire skills in the intelligence cycle, crime mapping, and strategic analysis for practical application. Develop a critical thinking approach to analyse criminal patterns and statistics. Learn about the interplay of behavioural science in criminal intelligence and its role in modern policing strategies. Why buy this Criminal Intelligence Researcher Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Criminal Intelligence Researcher you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Criminal Intelligence Researcher course for? Individuals aspiring to work in national criminal intelligence services. Graduates seeking criminal intelligence analyst jobs. Professionals in law enforcement seeking to enhance their analytical skills. Students interested in the intersection of artificial intelligence and criminal justice. Career switchers aiming to enter this field. Prerequisites This Criminal Intelligence Researcher was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Intelligence Analyst: £30,000 - £45,000 Per Annum Crime Data Analyst: £27,000 - £40,000 Per Annum Intelligence Researcher for National Services: £35,000 - £50,000 Per Annum Crime Pattern Analyst: £29,000 - £43,000 Per Annum Intelligence Officer in Criminal Justice: £31,000 - £46,000 Per Annum Forensic Behavioural Scientist: £32,000 - £48,000 Per Annum Course Curriculum Criminology, Intelligence and Criminal Justice Module 01: Criminal Intelligence and Crime Intelligence Analysis Module 01: Criminal Intelligence and Crime Intelligence Analysis 00:15:00 Module 02: A Historical Perspective on the Discipline of Analysis Module 02: A Historical Perspective on the Discipline of Analysis 00:15:00 Module 03: The Intelligence Cycle and Process Module 03: The Intelligence Cycle and Process 00:30:00 Module 04: Example of a National Intelligence Model: The United Kingdom Module 04: Example of a National Intelligence Model: The United Kingdom 00:15:00 Module 05: Introduction to Criminal Justice Module 05: Introduction to Criminal Justice 01:00:00 Crime Science, Pattern Detection and Analysis Module 06: Crime Science: Theories Principles and Intelligent Sources Module 06: Crime Science: Theories, Principles and Intelligent Sources 00:17:00 Module 07: Evaluation of Information Module 07: Evaluation of Information 00:15:00 Module 08: Introduction to the Analysis of Patterns, Statistics & Relationships Module 08: Introduction to the Analysis of Patterns, Statistics & Relationships 00:35:00 Thinking approach, Crime Mapping and Strategic Analysis Module 09: A Critical Thinking Approach to Analysis Module 09: A Critical Thinking Approach to Analysis 00:35:00 Module 10: Tactical Analysis with Crime Mapping and the GIS System Module 10: Tactical Analysis with Crime Mapping and the GIS System 00:20:00 Module 11: Strategic Analysis Variations Module 11: Strategic Analysis Variations 01:00:00 Module 12: Realising The Power of Analytics: Arming the Human Mind Module 12: Realizing The Power of Analytics: Arming the Human Mind 01:00:00 Research, Inference Policing and the Behavioural Science Module 13: Research Method and Statistics in Crime Analysis Module 13: Research Method and Statistics in Crime Analysis 00:20:00 Module 14: Inference Development and the Presentation of the Results Module 14: Inference Development and the Presentation of the Results 00:35:00 Module 15: Homeland Security and Counter Terrorism Module 15: Homeland Security and Counter Terrorism 01:30:00 Module 16: Models of Policing and Security Module 16: Models of Policing and Security 01:20:00 Module 17: Behavioural Sciences Module 17: Behavioural Sciences 00:10:00 Module 18: Career in CIA (Crime Intelligence Analyst) Module 18: Career in CIA (Crime Intelligence Analyst) 00:15:00 Additional Reading Materials Additional Reading Materials - Criminal Intelligence Researcher 00:00:00 Mock Exam Mock Exam - Criminal Intelligence Researcher 00:20:00 Final Exam Final Exam - Criminal Intelligence Researcher 00:20:00

Gain a comprehensive understanding of workplace micro-aggressions and learn practical strategies for effective response, bystander intervention, and the importance of collective action in creating an inclusive and respectful work environment through interactive activities, real-life examples, and scenarios.

An E-Learning Course by Born at the Right Time Created by Rachel Wright, with leading voices in the field Welcome to the Masterclass in Parent Carer Trauma Going beyond awareness to meaningful action This powerful and timely course explores the trauma experienced by parent carers. Drawing on the latest research and the expertise of professionals with lived experience, this course offers practical, responsive strategies for professionals working across health, education, and social care. Parent carers are often navigating extreme and ongoing stress while advocating for their children and working alongside hard working practitioners within often fragmented and uncoordinated systems. This course helps to understand, recognise, and respond to that trauma with empathy, authority, and actionable care. As with all Born at the Right Time training, this course will be Rooted in Lived Experience Informed by Research Delivering Actionable Solutions Who This Course is For? This masterclass is for professionals working in Special Educational Needs (SEN), health, education, and social care, including those in face-to-face, managerial, and commissioning roles. This is not a course in clinical diagnosis or treatment of trauma. Rather, it is designed for the many non-trauma specialist professionals who routinely work alongside families. It is for the myriad of practitioners whose interactions can either unintentionally cause harm or become a source of empowerment. What You’ll Gain A clear understanding of how trauma is expressed in parent carers Insight into systems-generated trauma and the unintended potential harm from repetitive assessments, fragmented services, and disempowering practices Knowledge of the impact of trauma on parent carer health and well-being, including suicide risk The unseen negative impact parent carer trauma has on practitioners and the systems they work within Practical strategies to create safe, trusting relationships with parent carers Communication strategies that prioritise empathy, respect, and emotional regulation A trauma-informed lens that supports collaboration, co-production and personalised care Reflection opportunities to consider how you and your service can make meaningful change Learn From Leading Voices This course features insights and teaching from some of the most respected names in the fields of trauma, disability, and parent carer lived experience: Dr Joanna Griffin – Counselling Psychologist, parent carer, author of Day by Day, and founder of Affinity Hub Dr Julie Calveley – Learning Disability Nurse, Founder of NAC, specialising in trauma and wellbeing in people with complex disabilities Dr Ana Aiello – completed her PhD at the School of Law, University of Leeds. Currently working as the Cerebra Postdoctoral Researcher at Leeds University. Dr Siobhan O’Dwyer – Associate Professor in Social Care at Birmingham University, leading international research into parent carer suicide and homicide Dr Julian George – Journalist and knowledge transfer consultant focused on the deaths of learning disabled and autistic people Ellie Chapple – Dynamic speaker, inclusion advocate and change-maker, known for her message to #FlipTheNarrative Why This Matters Parent carers save the UK economy over £132 billion annually through their unpaid labour (Carers UK, 2020), yet face chronic stress and deteriorating health outcomes (Miodrag & Hodapp, 2010; Fraser, 2023). Systems often inadvertently cause further trauma, eroding trust and damaging relationships. As a practitioner, you have the power to reduce harm and promote a safe, collaborative environment. By understanding trauma and responding with empathy, clarity, and purpose—you can help create environments that promote safety, dignity, and growth. Course Features Interactive content and reflection activities Real-life case studies and downloadable tools Evidence-informed strategies you can apply immediately Learn at your own pace, anytime Certificate of completion provided Testimonials Take the Next Step Join a community of professionals who are reimagining what it means to work with families. This course is a call to action—one that moves beyond awareness into meaningful, compassionate practice. ➡️ Enrol now in the Masterclass in Parent Carer Trauma. Inclusion and Diversity Statement We acknowledge that trauma is experienced differently depending on intersectional identities. Race, gender, sexuality, disability, culture, and class profoundly shape how families encounter and navigate trauma. At Born at the Right Time, we are committed to inclusive, equitable practice that recognises and values the rich diversity of all families. We strive to amplify marginalised voices and challenge the structural inequalities that continue to impact outcomes for parent carers and their children. Content Warning This course contains accounts of traumatic lived experiences, including discussions of suicide, homicide, and systemic injustice. We encourage participants to engage with care and consider their own wellbeing while participating in this training. This is a flexible e-learning course, which can also be delivered in-person by Born at the Right Time’s experienced trainers. To book a bespoke session focused on your specific objectives, context and learner needs, email: training@bornattherighttime.com

With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Creating a Business Start-Up course is designed for students who want to learn the skills and knowledge required to develop a start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. Thiscourse comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a start-up, as well as knowledge of the first steps in Creating a Business Start-Up including marketing, legal, and financial requirements, as well as an understanding of how to write a start up plan. Learning Outcomes After completing this Creating a Business Start-Up course, you will be able to: Understand the steps for a start-up. Understand what is required of you to start your own start up. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Plan. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Creating a Start-Up Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Creating a Start-Up course. Other courses are included with Creating a Business Start-Up Bundle Course Course 01: Business Starting Up Course 02: Level 7 Diploma in Operations Management Course 03: Level 1 Business Management Course 04: Level 3 Business Administration Course 05: Level 5 Diploma in Business Analysis Course 06: Level 7 Diploma in Facilities Management Course Course 07: Minute Taking Course Course 08: Level 5 Diploma in Risk Management Course Course 09: Level 7 Business Management Course Course 10: Level 7 Diploma in Leadership and Management Course ***Others Included in this Creating a Business Start-Up Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Creating a Start-Up Course: Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan --------------------- **Level 7 Diploma in Operations Management Course Curriculum Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management --------------------- **Level 1 Business Management Course Curriculum Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises --------------------- **Level 3 Business Administration Course Curriculum Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management --------------------- **Level 5 Diploma in Business Analysis Course Curriculum Module 01: What is a Business Analyst? Module 02: What Makes a Good Business Analyst? Module 03: Roles of the Business Analyst Module 04: The Business Analyst and the Solution Team Module 05: Define the Problem Module 06: Vision Phase Module 07: Process Phase - Gather The Information Module 08: Process Phase - Determine the Solution Module 09: Process Phase - Write the Solution Document Module 10: Production Phase - Producing the Product Module 11: Production Phase - Monitor the Product Module 12: Confirmation Stage --------------------- **Level 7 Diploma in Facilities Management Course Course Curriculum Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office WorkSpace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law --------------------- **Minute Taking Course Course Curriculum Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings --------------------- **Level 5 Diploma in Risk Management Course Course Curriculum Module 01: A Quick Overview of Risk Management Module 02: Risk and its Types Module 03: Others Types of Risks and its Sources Module 04: Risk Management Standards Module 05: Enterprise Risk Management Module 06: Process of the Risk Management Module 07: Risk Assessment Module 08: Risk Analysis Module 09: Financial Risk Management Module 10: The Basics of Managing Operational Risks Module 11: Technology Risk Management Module 12: Project Risk Management Module 13: Legal Risk Management Module 14: Managing Social and Market Risk Module 15: Workplace Risk Assessment Module 16: Risk Control Techniques Module 17: Ins and Outs of Risk Management Plan --------------------- **Level 7 Business Management Course Course Curriculum Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law --------------------- **Level 7 Diploma in Leadership and Management Course Course Curriculum Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method After completing each module of the Creating a Business Start-Up, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Creating a Start-Up course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Creating a Business Start-Up course is ideal for anyone who wants to start up his own start up. Requirements There are no specific requirements for this Creating a Business Start-Up course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Creating a Business Start-Up course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Creating a Business Start-Up course, you may choose to become a: Business Owner Entrepreneur Business Analyst Enterprise Advisor Development Executive Certificates Certificate of completion Digital certificate - Included

Are you looking forward to boosting your career while improving your existing skillsets? Our Head of Resourcing course is an excellent opportunity to enhance your skills or make a career change. Through this expertly designed and high-quality training program, you will gain the knowledge and skills necessary to excel in your desired career. This online training course is a convenient way to expand your expertise and succeed in head resourcing. This Diploma in Head of Resourcing Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Head of Resourcing substantial and easier than ever! The Head of Resourcing course is divided into several comprehensive modules to ensure a convenient and thorough learning experience. You will be awarded an instant e-certificate to demonstrate your new skills and competency upon completing the course. Enrolling in this course can add these valuable skills to your resume and increase your employability. Our course will help you achieve your career goals and train for your ideal position. The system offers a detailed learning experience that allows students to work at their own pace and enhance their career development. Enrolling in the Head of Resourcing course can increase your chances of achieving your dream career sooner than expected. This program will help you stand out from the competition and prepare for your desired job. Why Prefer Our Head of Resourcing Training Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. The Head of Resourcing course is a comprehensive program designed for experts looking to advance their careers in human resources. This course covers various topics, including talent management, recruitment, and employee development. Throughout the course, students will learn how to effectively lead a team of resourcing executives and design strategies to attract and retain top talent. They will also understand the latest trends and best practices in the industry, including diversity and inclusion, employee engagement, and performance management. In addition to the theoretical knowledge, students can apply their learning through practical exercises and case studies. Upon completing the course, students will have the skills and competencies needed to excel as Head of Resourcing and drive the success of their organisation. **** Course Curriculum **** Module 01: Introduction to Resourcing and Talent Management What are Resourcing and Talent Management? Components of Talent Management Step-by-Step Talent Management Process Talent Management Model Talent Management Strategy Module 02: Resourcing and Talent Planning Introduction to the Resourcing and Talent Planning The Strategies Recruitment Advertising Module 03: Talent Management and The Role of Recruiting Introduction Finding the Right Fit, Quickly and Cost-Effectively Faster Integration and Time to Productivity Recruitment Funnel and Hiring Workflow Module 04: Coaching, Training, and Development Talent Management - Coaching 5 Steps to Integrating Coaching into Your Talent Management Strategy Training & Development Module 05: Performance Management What is Performance Management? Benefits The Performance Management Cycle Model 5 Tips to Ace Your Performance Management Process Module 06: Benefits of Talent Management Introduction to the Benefits of Talent Management Benefit for Organisation Benefit for Employees 7 Benefits of Having a Talent Management System Benefits of Having a Talent Management System Module 07: Job Analysis and Design Introduction Job Analysis Uses and Reason for Job Analysis Job Design Job Sculpting Module 08: Employer Branding Brands, Branding, and Brand Management Defining Employer Brand The Employer Branding Process Benefits Module 09: Employee Training and Development Process The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques Instruction Lecture Discussion Case study Role-playing Simulation Group exercises Instruction E-learning Aim of e-learning The technology of e-learning The e-learning process Developing e-learning processes Module 10: Employee Relations Strategic Employee Relations The practice of Industrial Relations Employee Voice Employee Communications Module 11: Motivation and Counselling The process of motivation Types of motivation Motivation theory Instrumentality theory Content (needs) theory Herzberg's two-factor model Process theory Motivation strategies Module 12: Employee Termination Redundancy Dismissal The legal framework Definition of dismissal Fair dismissal Unfair dismissal Relieving Letter Retirement Module 13: Employer Record and Statistics Introduction The Necessity for Personnel Records Information in Personnel Records Formats of Personnel Records Summaries Documents Statistical Data Reports Learning Organisations Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone who wants to learn more about the subject. It covers the essential concepts and provides a deep understanding of the material. No prior knowledge or experience is required to enrol, and the course is available online to anyone, regardless of location. Requirements Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Head of Resourcing course allows you to study at your own speed and grow a quality skillset. Career path A career path as a Head of Resourcing can involve a variety of roles and responsibilities, depending on the size and type of organisation you work for. Some common job titles for professionals in this field include HR Manager, Talent Acquisition Manager, and Employee Development Manager. Some probable career paths can be: Researcher Human Resource Analyst Chief Human Resource Executive Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Head of Resourcing Training at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Head of Resourcing Training at QLS Level 5course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)