1614 Courses in Sheffield

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

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Social anxiety test Emotional intelligence training Self-regulation training Self-improvement coaching Confidence building Social skills OCD Resolving social phobia Addressing intense anxiety issues Social anxiety disorder Addressing issues in the anxiety spectrum Exposure hierarchy therapy Objective goals Guidance and support Addressing pain points Social anxiety disorder exercises Homework and self-help guide (dating advice and relationship advice optional) 6 sessions https://relationshipsmdd.com/product/m-d-d-social-anxiety-course-package/

This comprehensive course will equip you with the essential knowledge and skills required to perform the duties and responsibilities of a low voltage Authorised Person (Electrical Low Voltage). You will learn how to ensure compliance with the Electricity at Work Regulations 1989, utilising JSP375 as the reference for safe procedures. Authorised Person Electric Low Voltage Course Objectives: ✅Understanding low voltage equipment, including switchgear and protective devices✅Comprehensive overview of the Electricity at Work Regulations✅Implementing safe working practices with electricity (HSG85 and JSP375)Procedures for the safe isolation of standby power supplies and UPS equipment✅Clarifying roles and duties of personnel involved in low voltage operations✅ Mastering low voltage working procedures✅Audit requirements and best practices✅ Practical exercises in the completion of safety documentation and hands-on implementation✅Proper maintenance of log books and associated documentation✅Experience in producing safety documents for various situations involving operations on electrical systems✅Building confidence in performing practical and procedural duties in line with regulatory requirements and standardised electrical safety guidance for low voltage systems Who Should Attend: This course is designed for experienced engineering staff within the MOD and Commercial sectors who have responsibility for the control, operation, or maintenance of installed low voltage systems. It is particularly beneficial for those who may be appointed as an Authorised Person (Electrical Low Voltage).

Gain comprehensive knowledge and practical skills for safe and effective venepuncture procedures in adult patients with our "Understanding Adult Venepuncture Techniques" course. Perfect for healthcare professionals seeking to confidently perform venepuncture with accuracy and patient comfort.

Gain comprehensive knowledge and practical skills for effective diabetes management with our course on blood glucose monitoring and insulin administration. Ideal for healthcare professionals.

Self-awareness training Emotional training Dating coaching Support and guidance Discipline training Modify behaviour training Cognitive reappraisal Weekly session 4 weeks 1-hour per week Dating advice for singles https://relationshipsmdd.com/product/i-find-it-hard-to-control-my-emotions-package/

Our organisations are increasingly diverse and a cultural mix in training brings a fantastic variety of learning styles and sometimes barriers, too. Help managers and trainers understand the impact of different cultures and nationalities in the training room and make simple adjustments to ensure training is effective for all. Who are you training? Culture and its impact on learning Breaking down cultural learning barriers Intercultural communication Cultural competency and its importance in the training room Training techniques for the diverse classroom Effective questioning and concept checking Having a global mindset

Our suite of modules are based around helping the customer to buy and enabling salespeople to maximise their conversations with their customers.

Effective report writing, the exchange of information, ideas, opinions and decisions between people at all levels, internally and externally, makes a vital contribution to organisational success.