Give leaders and managers the skills to tackle the tough stuff with this practical course. Perfect for experienced as well as new managers, we’ll provide the tools to talk confidently with staff on tricky subjects and highlight the importance of enhancing their emotional intelligence. The course includes: Changing your mindset Unconscious bias Emotional Intelligence Planning (not scripting) Monologue vs dialogue Questioning skills Listening skills Solution- finding
You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively
Our Legionella/Water Quality Risk Management – General Awareness course offers a basic introduction to Legionnaires' disease Management and Control.
We use the Insights Discovery® Personality profiling model, which adds a simple visual methodology that supports effective communication. Explore the concept of change and gain an understanding of the process Understand how different personality types respond to change Engage the wider organisation by building relationships with staff Motivate teams through change Insights Discovery - How it Works: Through Insights Discovery® and our own, in-house Insights Discovery® licenced practitioner, we use the Insights Discovery model to understand an individual’s unique preferences. Our Insights Discovery-based people development programmes are simple and deeply insightful. They provide immediate impact and enable positive, lasting change. Insights Discovery® is: Simple: easy to understand so everyone can apply what they learn. Universal: it speaks to everyone at all levels. Deeply Insightful: take you places you never expected. Positive: the supportive language is so engaging it empowers people to change. Fun! The memorable colour energy system that really sticks Using Insights Discovery® as part of a wider programme: Insights Discovery® is at the heart of everything that we do. This simple framework of four colour energies can be used to develop highly-tailored solutions to meet your unique business needs. Example solutions: Increasing communication and collaboration: learn how your team, department or organisation can work together more effectively in a series of Insights Discovery® Workshops. Improving personal effectiveness: as part of a programme of coaching, Insights Discovery can be used to identify areas of strength and help create a development plan tailored to each individual. Developing leaders and sales people: use an understanding of preferences to assess individual and collective strengths and enhance crucial business skills. Explore the concept of change and gain an understanding of the process Understand how different personality types respond to change Engage the wider organisation by building relationships with staff Motivate teams through change
A powerful program for teams to participate in together in order to: Develop high-performance teamwork Work together to achieve team goals Assume responsibility and accountability Handle challenges through team communication Create mutual trust, support, and collaboration
Level 2 Food Safety and Hygiene in Catering Course
This qualification is ideal for those already working, or preparing to work within industry wishing to become a First Aider in the workplace for the purposes of the Health and Safety (First Aid) Regulations 1981 and the Health and Safety (First Aid) Regulations (Northern Ireland) 1982. Topics within this qualification are regarded by the Health & Safety Executive (HSE) as being important in maintaining good practice in the safe, prompt and effective treatment of injuries and ill health in the workplace. How long will it take me to achieve this qualification? This is a 1 credit qualification, with a guided learning hour’s value of 8 and it has a minimum contact time of 6 hours, which is typically delivered via a 1 day course. How is the qualification assessed? Learners must undertake a practical assessment of their competence along with a short open response knowledge assessment, where learners are required to provide a short response to a prescribed series of questions. What next? In line with guidance provided by the HSE, the qualification supports/approves work place emergency first aiders for a period of 3 years, after which point learners will need to retake the course. In addition to this, it is also recommended that learners refresh their knowledge annually. Cost – £49.00 per delegate (including refreshments, certificates and workbooks) Get in touch via the contact us page for up and coming dates. Why not use your place of work and let us take the burden of travelling away from you.
QA Level 2 Award In Cardiopulmonary Resuscitation And Automated External Defibrillation (RQF) Full day course Gives learners the knowledge and skills to give CPR and use an AED safely Covers maintenance of AEDs (Automated External Defibrillators) Course Contents: The principles underlining basic life support The principles underlining resuscitation Different types of cardiac arrest Recovery Position CPR Choking Safe Use of an AED (Automated External Defibrillator) AED maintenance Benefits of this course: In the UK there are over 30,000 cardiac arrests a year outside of hospital But only less than one in ten survive to be discharged from hospital When someone has had a cardiac arrest, every minute makes a huge difference You can help save people's life by starting CPR as soon as possible, and use an AED (Automated External Defibrillator) to restart their heart This course helps to give you the skills and confidence to save people's lives, and make a huge difference not just to them, but also to their families and loved ones Accredited, Ofqual regulated qualification: Our Cardiopulmonary Resuscitation and Automated External Defibrillation course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your CPD & AED Certificate is a very good way to make sure you and your employees are trained in First Aid. And of course, all of our training courses are run in a fun and engaging, interactive and varied way, ensuring your employees have the skills and knowledge they need! The Ofqual Register number for this course is 603/2654/2
During this training you will learn skills how to: Be a successful Mentor Build a Professional relationship with your Mentee Use the questions in the SSSC National Induction resource safely. Conduct Mentor Meetings. Successfully monitor and evaluate the mentee's progress
This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.