Unconscious bias from a fresh new perspective for anyone who interacts with, or makes decisions about, people; whether you work with customers, supervise staff or work in collaboration, this session will enhance your insight and interactions.
Mastering effective feedback is crucial for empowering others but can be damaging if not delivered thoughtfully. This course equips mangers and leaders with tools to deliver sensitive, factual, and specific feedback for positive outcomes. It also guides them in soliciting feedback, processing it constructively, and fostering a growth mindset for continuous improvement. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
Participants at this workshop will have the opportunity to develop their knowledge and skills using a coaching style technique and practice these skills in a conducive manner during the session.
This workshop is designed to give those who have to give bad news and broach difficult conversations increased confidence. Participants will leave the workshop with the tools and techniques to prepare for a difficult conversation and ensure that they are supporting patients and relatives through a stressful time in their lives.
The ability to effectively manage conflict is a core competency in the 21st-century workplace.
Learn from two decades of specialist equality & inclusion expertise and the pitfalls to avoid, plus adventures in self-discovery. Participants enjoy the engaging and motivational style, building up the confidence to apply deepened insights and practical tools.