Sutton Coldfield

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(51, 51, 51);">This course offers a basic introduction to Legionnaires&#39; disease Management and Control and aims to provide the candidates with the foundation of knowledge to allow them to function correctly and adequately in their role and to be able to attend further intermediate and advanced level modules of this course.</span></p>

HYDROP E.C.S.

Legionella

Legionella Awareness

Our Legionella/Water Quality Risk Management – General Awareness course offers a basic introduction to Legionnaires' disease Management and Control.

Legionella/Water Quality Risk Management – General Awareness

Medway

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is an 8-hour course aimed to help you learn what is meant by Data Science, what it involves and how it is often done, then to complete a small practical project to use some of the techniques and to get an idea of whether this is something that you might want to take further.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How you will learn</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will be coached and mentored to complete the<em fr-original-style="" style="box-sizing: border-box;"> CISCO Skills for All </em>online course<em fr-original-style="" style="box-sizing: border-box;"> "Introduction to Data Science"</em> over a series of 3 two-hour, one per week. sessions with an opportunity to continue the learning in between sessions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each week there will be an hour long workshop introducing a data tool (spreadsheet, visualisation, story-telling) and giving you practical exercises to do.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will choose a data set that interests you and, in an final 2 hour session, you will complete a small practical project with your chosen dataset and one or more of the tools introduced in previous weeks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Topics</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will find a list of topics covered in the online course here</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Achievements</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will earn CISCO badges</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to Data Science</li><li fr-original-style="" style="box-sizing: border-box;">Basics of Analytics</li><li fr-original-style="" style="box-sizing: border-box;">Data Collection</li><li fr-original-style="" style="box-sizing: border-box;">Artificial Intelligence and Machine Learning Concepts</li><li fr-original-style="" style="box-sizing: border-box;">Data Careers</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">and a statement of achievement from futureCodersSE CIC, with a shared link to your project to add to your CV or LinkedIn profile.</span></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div>

futureCoders SE

Data Storytelling

Learn the basics of Data Science, combining a supported #CISCO Skills for All online course with practical learning and a project to help consolidate the learning.

Introduction to Data Science - free for Medway residents

General admission

Harpenden

<p>When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation.</p><p>This programme provides staff with the basic skills they need to sell.</p>This course will help participants:<ul><li>Profile customers</li><li>Research and identify potential new customers</li><li>Use the consultative sales process</li><li>Build effective rapport with customers</li><li>Identify customer needs through effective questioning and listening</li><li>Position products and services effectively</li><li>Close the sale or gain commitment to further action</li><li>Manage their customer portfolio to maximise sales</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>Aims and objectives of the training</li><li>Personal introductions and objectives</li><li>Self-assessment of existing sales skills</li><li>Overview of content</li></ul> <h3>2 Knowing your customers</h3><ul><li>Who are your customers, and what do they want from you?</li><li>What are your strengths, compared to your competitors?</li><li>Who are your new potential customers?</li><li>How do you communicate with new customers?</li><li>What do you need to know about your customers before you start to sell?</li><li>Making the initial approach</li><li>Planning your pipeline - keeping the customers coming</li></ul> <h3>3 The four-step sales process</h3><ul><li>Overview of the consultative sales process</li><li>Key benefits of using the consultative sales process</li><li>Focusing on behaviours not targets</li><li>The behaviours of a good salesperson</li><li>Common pitfalls and mistakes</li><li>Personal strengths and weaknesses</li></ul> <h3>4 Building rapport</h3><ul><li>First impressions - Mehrabian theory of communication</li><li>Short cuts to building rapport</li><li>Looking out for clues as to how the customer is thinking</li><li>Looping back to keep the conversation flowing</li><li>Acknowledging past communication</li><li>Dealing with emotions such as anger</li><li>Setting the agenda to keep control</li><li>Getting past gatekeepers</li></ul> <h3>5 Questioning and listening</h3><ul><li>How to ask open questions to uncover information</li><li>Left brain questions</li><li>When closed question can be useful</li><li>What stops us listening?</li><li>The four levels of listening</li><li>How to develop your listening skills</li></ul> <h3>6 Presenting products and services to customers</h3><ul><li>When to present</li><li>Using benefits not features</li><li>Making it personal</li><li>Using reciprocity</li><li>The tendency towards the middle</li><li>Using consistency</li></ul> <h3>7 Gaining commitment</h3><ul><li>Testing the water</li><li>Dealing with objections using ACLEO</li><li>Asking for the business</li><li>Getting referrals</li><li>Ending with a personalised close</li><li>Following-up</li></ul> <h3>8 Managing your customer pipeline</h3><ul><li>Spotting opportunities for cross-sales</li><li>Managing your portfolio</li><li>Maximising sales proactively</li><li>Review meetings</li><li>Customer satisfaction measures and surveys</li><li>Mystery shopping</li></ul> <h3>9 Putting it all together</h3><ul><li>Skills practice</li><li>Personal learning summary and action plans</li></ul> 


                </section>

The In House Training Company

Online Course Marketing

Professional Selling Skills (PSS)

Meeting Skills

Counselling Skills

Sales Management

Presentation Skills

Introduction to sales (In-House)

<p>This very practical one-day programme provides participants with the skills and knowledge required to be an effective member of the procurement team and to enable them to procure a wide range of resources for the organisation, in a compliant and cost-effective manner. It also empowers them to be able to collaborate with all key stakeholders.</p>By the end of the programme participants will be able to:<ul><li>Understand the basic concepts of good procurement practice</li><li>Apply a range of tools and techniques for developing scopes of work and specifications</li><li>Apply various methods to select and evaluate suppliers</li><li>Develop robust contract award strategies</li><li>Appreciate the commercial importance of effective procurement and opportunities to reduce cost and add value</li><li>Develop appropriate procurement strategies depending on risk and value</li><li>Appreciate the legal aspects of procurement</li></ul><section>
                    <h3>1 Welcome</h3><ul><li>Introductions</li><li>Aims and objectives</li><li>Plan for the day</li></ul> <h3>2 The basics of procurement</h3><ul><li>The concept of total cost of ownership <em>v</em> price</li><li>The procurement cycle</li><li>The roles of the customer and the contractor</li><li>Impact upon profit</li></ul> <h3>3 Specification process</h3><ul><li>Importance of effective specifications</li><li>Specification development process</li><li>Types of specification</li><li>Team approach</li><li>Use of performance specifications</li><li>Early supplier involvement (ESI) / early contractor involvement (ECI)</li></ul> <h3>4 Quality</h3><ul><li>Concepts and practices</li><li>Defining 'fit for purpose'</li><li>Conformance to requirements</li><li>Compliance to standards</li><li>Role of the supplier</li><li>Quality assurance tools and techniques</li></ul> <h3>5 Procurement methods</h3><ul><li>RFP</li><li>RFQ</li><li>ITT</li><li>Negotiated procurement</li><li>Strategic partnerships</li><li>Outsourcing</li></ul> <h3>6 Tendering</h3><ul><li>How to undertake a formal tendering process</li><li>Business case to award</li><li>Critical stages in the process</li><li>Risks and benefits</li></ul> <h3>7 Tender evaluation</h3><ul><li>How to undertake a quotation analysis</li><li>Tools of analysis</li><li>Use of VFM models</li><li>Role of the customer</li><li>Comparisons around cost, quality, and delivery</li></ul> <h3>8 Supplier selection and evaluation</h3><ul><li>Developing critical selection criteria</li><li>Using the 10Cs model</li><li>Importance of effective selection process</li><li>Weighting systems</li><li>Importance of validity and evidence</li></ul> <h3>9 Capital equipment procurement</h3><ul><li>Life cycle cost issues</li><li>Payback calculations</li><li>Compatibility issues</li><li>Maintenance and training issues</li><li>After-sales support</li></ul> <h3>10 Supplier relationships</h3><ul><li>Corporate social responsibility issues</li><li>Communication</li><li>360 feed-back</li><li>Open and ethical</li><li>Initial understanding</li><li>Clear and fair terms and conditions</li></ul> <h3>11 Close</h3><ul><li>Review of key learning points</li><li>Personal action planning</li></ul> 


                </section>

Purchasing

Procurement & Supply

Procurement

Professional Skills Course (PSC)

Introduction to procurement (In-House)

<p>This programme provides an intensive, one-day overview of the key concepts and techniques of project management. The project management methods presented can be applied to a wide range of projects and the course emphasises both the task and the team-related aspects of project management.</p>The aims of the programme are to:<ul><li>Present the key concepts of project management</li><li>Provide a structured approach for managing projects</li><li>Demonstrate tools and techniques for planning and controlling project work</li><li>Enable participants to apply the techniques to their own projects</li></ul><p>At the end of the programme, participants will:</p><ul><li>Recognise the benefits of a structured approach to project work</li><li>Be able to apply a range of practical tools and techniques to improve their personal effectiveness in project work</li><li>Have a means of determining the status of current projects and know what actions are needed to ensure success</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>Why this programme has been developed</li><li>Review of participants' needs and objectives</li></ul> <h3>2 Key concepts</h3><ul><li>The characteristics of projects and project work</li><li>The four key phases of a project</li><li>Essential lessons from past projects</li><li>Key success factors</li><li>Achieving success through the 'Team-Action Model'</li><li>Challenges of the multi-project situation</li></ul> <h3>3 Setting project goals</h3><ul><li>Understanding 'customer' requirements</li><li>Managing project stakeholders and gaining commitment</li><li>Using questioning skills to define goals and success criteria</li><li>Defining and documenting the scope of the project</li></ul> <h3>4 Project planning</h3><ul><li>Defining what has to be done</li><li>Creating a work breakdown</li><li>Agreeing roles and responsibilities for the work</li><li>Developing a programme using networks and bar charts</li><li>Estimating timescales, costs and resource requirements</li><li><em>Planning exercise: participants develop a project plan</em></li><li>Identifying and managing project risks</li><li>Using project planning software</li><li>Managing and updating the plan</li></ul> <h3>5 Project implementation and control</h3><ul><li>Creating a pro-active monitoring and control process</li><li>Techniques for monitoring progress</li><li>Using latest estimates</li><li>Managing project meetings</li><li>Resolving problems effectively</li><li>Managing multiple projects</li><li>Personal time management</li></ul> <h3>6 Course review and action planning</h3><ul><li>Identify actions</li><li>Sponsor-led review and discussion of proposals</li><li>Conclusion</li></ul> 


                </section>

Project Management Institute (PMI)

Project Management Qualification (PMQ)

Project Management

Programme Manager

Google Project Management

Project Manager

Introduction to project management (In-House)

<p>This intensive one-day IACCM-approved programme helps participants develop the skills, knowledge and competencies required to plan for and carry out effective negotiations in a range of different environments.</p>By the end of the programme participants will be able to:<ul><li>Understand the basic concepts of negotiation and how it adds value to the organisation</li><li>Recognise the stages of negotiation and the skills required at each stage</li><li>Make use of tried-and-tested negotiation planning tools</li><li>Apply a range of negotiation tools and techniques to support the organisation in obtaining value for money, quality and fit-for-purpose outcomes</li><li>Set negotiation objectives</li><li>Appreciate the importance of interpersonal skills in maximising the opportunities for reaching win/win agreements</li></ul><section>
                    <h3>1 Welcome</h3><ul><li>Introductions</li><li>Aims and objectives</li><li>Plan for the day</li></ul> <h3>2 Why negotiate?</h3><ul><li>Understanding the negotiation context</li><li>Negotiating with suppliers</li><li>Negotiating with stakeholders</li></ul> <h3>3 Understanding the process</h3><ul><li>The phases of negotiation and what to do in each phase</li><li>Before</li><li>During</li><li>After</li></ul> <h3>4 Planning</h3><ul><li>Appreciating the importance of planning</li><li>Different approaches</li><li>Identifying the key variables</li><li>Setting objectives for each of them</li><li>Practical negotiation planning exercise</li></ul> <h3>5 Doing</h3><ul><li>The key skills required,</li><li>Communication</li><li>Numeracy</li><li>empathy</li><li>Applying these skills in a role play: practical exercise</li></ul> <h3>6 Close</h3><ul><li>Review of key learning points</li><li>Personal action planning</li></ul> 


                </section>

Negotiation Skills

Action Learning Facilitator

Contract Management

Organisational Skills

Negotiation

Introduction to contract negotiation (In-House)

<p>This comprehensive one-day programme has been designed to provide participants with an overview of basic supply chain principles and concepts and to identify potential opportunities for reducing costs, minimising risks and adding value across the supply chain.</p><p>This could include reducing inventory, procurement, transport and storage costs.</p><p>Fundamentally, the object of the programme is to empower participants to be able to collaborate with all key stakeholders across the supply chain.</p>This course will help participants:<ul><li>Appreciate the importance of the supply chain as a source of competitive advantage</li><li>Understand the tools and techniques available to improve supply chain performance</li><li>Analyse and mitigate risks across the supply chain</li><li>Identify opportunities for improvements in their respective supply chains</li><li>Demonstrate competence in the pro-active management of the supply chain</li></ul>

Warehouse Management

Supply Chain Management

Supply chain management (SCM)

Introduction to supply chain management (In-House)

<p>Health and safety awareness training is mandatory for staff at all levels of an organisation. This is the ideal course to satisfy that requirement - a stimulating 'entry-level' programme explaining how health and safety should be managed in any working environment.</p><p>The course outlines the basics of health and safety law and how organisations and individuals can become liable for health and safety offences. Roles and responsibilities for health and safety are discussed by reference to the key legislation and the expert trainer will explore with the delegates how these responsibilities are managed in practice in different types of organisation. The principles of risk assessment will be considered and their practical implementation discussed in relation to the management of the various hazards that are likely to be present in a typical workplace.</p>This course will give staff:<ul><li>An understanding of health and safety law, liability and enforcement</li><li>An explanation of the principles of health and safety management in the workplace and an understanding of who should be responsible for different aspects of health and safety</li><li>A practical explanation of risk assessment and what constitutes a suitable and sufficient assessment</li><li>A broad knowledge of the typical hazards in a workplace and how these should be managed</li></ul><section>
                    <h3>1 Overview of health and safety law</h3><ul><li>Statute and civil law</li><li>Liability and enforcement</li><li>Statutory duties</li><li>Contract law</li></ul> <h3>2 Legislative framework</h3><ul><li>The workplace - extent of responsibility / shared responsibility</li><li>Relevant legislation</li></ul> <h3>3 Management of Health and Safety</h3><ul><li>Health and Safety at Work etc Act 1974</li><li>Management of Health and Safety at Work Regulations 1999</li><li>Workplace (Health, Safety and Welfare) Regulations 1992</li><li>Accident Reporting (RIDDOR)</li><li>Consultation with Employees and Safety Committees</li></ul> <h3>4 Risk management within your organisation</h3><ul><li>Business risk management</li><li>Health and safety risk management</li><li>The principles of risk assessment</li><li>Transferring the risk to contractors and third parties</li></ul> <h3>5 Risk assessment exercise - 'Challenge Anneka'</h3> <h3>6 Managing the hazards in the workplace</h3><ul><li>Work equipment</li><li>Lifting equipment</li><li>Display screens</li><li>Manual handling</li><li>Fire</li><li>Chemicals (COSHH)</li><li>Personal protective equipment (PPE)</li></ul> <h3>7 Practical exercise - Workplace inspection</h3> <h3>8 Questions, discussion and review</h3> 


                </section>

Occupational Health & Safety

Health & Safety Awareness

Health, Safety & Environment (HSE)

Workplace Health & Safety

Health & Safety

Health & Safety At Work

Introduction to health and safety - best-practice (In-House)

Bardsey

Leeds

Nottingham

Reading

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The 2-day Coaching and Mentoring for Managers course is designed for organisations that want their managers and team leaders to apply practical coaching and mentoring skills in everyday work situations in order to develop the performance of those they are responsible for, as well as improving communication within the business.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Previous attendees have included chief executives, general managers, and HR managers, right through to production line supervisors and office staff. In fact, anybody that has to work as part of a team and relies on other people&#39;s efforts will benefit from this programme.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Syllabus</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The syllabus of the Coaching and Mentoring for Managers course is comprised of four modules, covering the following:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module One</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Introduction to Coaching and Mentoring</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Exploding the myths surrounding coaching</li><li fr-original-style="" style="box-sizing: border-box;">Benefits of coaching and mentoring</li><li fr-original-style="" style="box-sizing: border-box;">The role of a coach and mentor</li><li fr-original-style="" style="box-sizing: border-box;">How to avoid everyday interference that takes your time away from coaching people to achieve results</li><li fr-original-style="" style="box-sizing: border-box;">How motivation works</li><li fr-original-style="" style="box-sizing: border-box;">The difference between mentoring, coaching, directing, supporting &amp; delegating, and learning when it is necessary to apply them</li><li fr-original-style="" style="box-sizing: border-box;">Why coaching is an action orientated partnership purely focused on measurable results</li><li fr-original-style="" style="box-sizing: border-box;">Coaching and mentoring outcomes</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Two</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Managing a Coaching Session</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The most important skills of a business coach</li><li fr-original-style="" style="box-sizing: border-box;">The key characteristics of a good coach</li><li fr-original-style="" style="box-sizing: border-box;">How to ask powerful coaching questions</li><li fr-original-style="" style="box-sizing: border-box;">Opportunity to role-play using the STAR/GROW model</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Three</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Mentoring in Action</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Mentoring suggestions</li><li fr-original-style="" style="box-sizing: border-box;">The first meeting</li><li fr-original-style="" style="box-sizing: border-box;">Between first and second meetings</li><li fr-original-style="" style="box-sizing: border-box;">The second meeting</li><li fr-original-style="" style="box-sizing: border-box;">The Experiential learning cycle</li><li fr-original-style="" style="box-sizing: border-box;">Model discussions</li><li fr-original-style="" style="box-sizing: border-box;">Frequent questions asked by Mentors</li><li fr-original-style="" style="box-sizing: border-box;">Duration of mentoring</li><li fr-original-style="" style="box-sizing: border-box;">End of relationships</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Four</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Putting Learning into Practice</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Building a bank of great coaching questions</li><li fr-original-style="" style="box-sizing: border-box;">Demonstration of what has been taught in a live coaching/mentoring meeting</li><li fr-original-style="" style="box-sizing: border-box;">Individual feedback from a professional coach</li><li fr-original-style="" style="box-sizing: border-box;">Creating SMART action plans</li><li fr-original-style="" style="box-sizing: border-box;">Getting started as a work coach/mentor</li><li fr-original-style="" style="box-sizing: border-box;">Group review and feedback on new learning</li><li fr-original-style="" style="box-sizing: border-box;">Action steps for new coaches</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3></div><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.</p></section></div>

Dickson Training Ltd

Mentoring

Management Skills

Coaching and Mentoring for Managers

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Negotiation is an everyday challenge for some whether it be in the office, field or at home. Have you ever walked away from a situation thinking "if I&#39;d only put my thoughts, side, opinion or words across better"?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 2-day course is perfect for managers, supervisors and sales people. It will focus on negotiation skills and the techniques that go with it. In this energy-charged provision you&#39;ll learn and practice negotiation, assertiveness and influencing techniques.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Syllabus</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module One</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An Introduction to Negotiation</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Assessment of your current sales and negotiation strengths and improvement areas</li><li fr-original-style="" style="box-sizing: border-box;">What is negotiation?</li><li fr-original-style="" style="box-sizing: border-box;">Identifying objectives and all factors affecting negotiation</li><li fr-original-style="" style="box-sizing: border-box;">The negotiation model - the four stages</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Two</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Preparation Stage</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The significance of preparation and why we need to prepare</li><li fr-original-style="" style="box-sizing: border-box;">What do you need to prepare?</li><li fr-original-style="" style="box-sizing: border-box;">Preparing a set of objectives: yours and theirs</li><li fr-original-style="" style="box-sizing: border-box;">Understanding constants and variables</li><li fr-original-style="" style="box-sizing: border-box;">Researching the other party</li><li fr-original-style="" style="box-sizing: border-box;">Creating a "win-win" situation</li><li fr-original-style="" style="box-sizing: border-box;">Preparing yourself for possible set-backs and objections</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Three</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Discussion Stage</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The importance of rapport building</li><li fr-original-style="" style="box-sizing: border-box;">Opening the negotiation</li><li fr-original-style="" style="box-sizing: border-box;">The power of effective questioning techniques</li><li fr-original-style="" style="box-sizing: border-box;">Improving your listening skills</li><li fr-original-style="" style="box-sizing: border-box;">Controlling emotions</li><li fr-original-style="" style="box-sizing: border-box;">Spotting the signs - non-verbal communication and voice clues</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Four</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Proposing Stage</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Stating your opening position</li><li fr-original-style="" style="box-sizing: border-box;">Responding to offers</li><li fr-original-style="" style="box-sizing: border-box;">How to deal effectively with adjournments</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Five</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Bargaining and Closing Stage</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Making concessions - the techniques</li><li fr-original-style="" style="box-sizing: border-box;">Adopting key bargaining skills</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with objections and underhand tactics</li><li fr-original-style="" style="box-sizing: border-box;">Closing techniques</li><li fr-original-style="" style="box-sizing: border-box;">Confirming the agreement</li><li fr-original-style="" style="box-sizing: border-box;">Creating long term, lasting commitment</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3></div><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.</p></section></div>

Effective Negotiation Skills Course

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 114, 135);">Are you looking to enter the dynamic world of real estate?</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Our course is designed to equip you with the knowledge and tools you need to communicate effectively with real estate professionals and develop key skills in real estate investment strategy and analytics.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 114, 135);">At the end of the course, you&#39;ll be able to read and interpret real estate market reports, and have a firm grasp of how iconic buildings, cities, and companies fit into the overall picture of the real estate sector.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course, you will&hellip;</strong></strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Become familiar with the players, structure, general terminology and overall needs of Real Estate.</li><li fr-original-style="" style="box-sizing: border-box;">Learn what is Real Estate and why it is different from other asset classes</li><li fr-original-style="" style="box-sizing: border-box;">Get to grips with the overall size and structure of the UK Real Estate Market</li><li fr-original-style="" style="box-sizing: border-box;">Learn and analyse the links between the different parts of the property market</li><li fr-original-style="" style="box-sizing: border-box;">Understand who works in the Real Estate Market, their qualifications and their job descriptions</li><li fr-original-style="" style="box-sizing: border-box;">Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc&hellip;</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to read a real estate market report</li><li fr-original-style="" style="box-sizing: border-box;">Understand how current affairs, politics and economics affects Real Estate Investment</li><li fr-original-style="" style="box-sizing: border-box;">Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course:</strong></strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Graduates or undergraduates studying economics, finance.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals working in Marketing or Accounting teams within Real Estate firms.</li><li fr-original-style="" style="box-sizing: border-box;">APC students.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone interested in Real Estate.</li><li fr-original-style="" style="box-sizing: border-box;">School leavers/A-Level Students looking to gain an understanding of Real Estate.</li><li fr-original-style="" style="box-sizing: border-box;">Non cognate students who wish to transfer into Real Estate/Finance careers.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Module 1: What is and why buy Real Estate?</em></em></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">The property Market</li><li fr-original-style="" style="box-sizing: border-box;">The Size and Structure of the UK property market</li><li fr-original-style="" style="box-sizing: border-box;">The impact of Real Estate in the Economy</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Module 2: The Real Estate Market System</em></em></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">The Space Market</li><li fr-original-style="" style="box-sizing: border-box;">The Asset Market</li><li fr-original-style="" style="box-sizing: border-box;">The Development Market</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Module 3: How to value Real Estate</em></em></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">An Introduction to Financial Mathematics</li><li fr-original-style="" style="box-sizing: border-box;">The difference between Price, Value and Worth</li><li fr-original-style="" style="box-sizing: border-box;">Property Yield</li><li fr-original-style="" style="box-sizing: border-box;">Conventional Valuation Methods</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Module 4: How to read a Real Estate Market Report</em></em></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Property Market Indicators: Stock Indicators</li><li fr-original-style="" style="box-sizing: border-box;">Property Market Indicators: Investment Indicators</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Module 5: Who works in Real Estate?</em></em></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">The build Environment by Cobalt Recruitment</li><li fr-original-style="" style="box-sizing: border-box;">Rea; Estate Agents</li><li fr-original-style="" style="box-sizing: border-box;">Examples of Real Estate Market Agents CVs</li><li fr-original-style="" style="box-sizing: border-box;">Real Estate Network</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">CPD Accredited Certificate</li><li fr-original-style="" style="box-sizing: border-box;">12 Months Access to the Course</li><li fr-original-style="" style="box-sizing: border-box;">Course Files</li><li fr-original-style="" style="box-sizing: border-box;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li fr-original-style="" style="box-sizing: border-box;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the Introduction to Real Estate, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>

Bayfield Training

Financial Modelling & Analysis

Real Estate Finance

Financial Modelling

Financial Analysis

Professional Development

Continuous Professional Development (CPD)

Are you looking to enter the dynamic world of real estate?

Our course is designed to equip you with the knowledge and tools you need to communicate effectively with real estate professionals and develop key skills in real estate investment strategy and analytics.

At the end of the course, you'll be able to read and interpret real estate market reports, and have a firm grasp of how iconic buildings, cities, and companies fit into the overall picture of the real estate sector.



On this course, you will…

Become familiar with the players, structure, general terminology and overall needs of Real Estate.
Learn what is Real Estate and why it is different from other asset classes
Get to grips with the overall size and structure of the UK Real Estate Market
Learn and analyse the links between the different parts of the property market
Understand who works in the Real Estate Market, their qualifications and their job descriptions
Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc…
Learn how to read a real estate market report
Understand how current affairs, politics and economics affects Real Estate Investment
Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector


Who will benefit from this course:

Graduates or undergraduates studying economics, finance.
Professionals working in Marketing or Accounting teams within Real Estate firms.
APC students.
Anyone interested in Real Estate.
School leavers/A-Level Students looking to gain an understanding of Real Estate.
Non cognate students who wish to transfer into Real Estate/Finance careers.


Course Outline

Module 1: What is and why buy Real Estate?

The property Market
The Size and Structure of the UK property market
The impact of Real Estate in the Economy


Module 2: The Real Estate Market System

The Space Market
The Asset Market
The Development Market


Module 3: How to value Real Estate

An Introduction to Financial Mathematics
The difference between Price, Value and Worth
Property Yield
Conventional Valuation Methods


Module 4: How to read a Real Estate Market Report

Property Market Indicators: Stock Indicators
Property Market Indicators: Investment Indicators


Module 5: Who works in Real Estate?

The build Environment by Cobalt Recruitment
Rea; Estate Agents
Examples of Real Estate Market Agents CVs
Real Estate Network


An Introduction to Real Estate (12 Hours Online Self-Study)

General Admission

<p id="isPasted" style="margin: 0cm; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin: 0cm;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);">Course Overview</span></strong></p><p id="isPasted" style="margin: 0cm; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin: 0cm;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" style="margin: 0cm; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin: 0cm;">Teaching
the theory and practise of suicide intervention skills that can be applied in
any professional or personal setting, captured in a one-day event accredited by
City and Guilds of London. We use only the most experienced suicide prevention
trainers to deliver this unique learning experience: for anyone who seeks
greater understanding and confidence to intervene with people at risk of
suicide. </p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span>













The
Suicide First Aid through Understanding Suicide Intervention (SFAUSI) course
gives learners the knowledge and tools to understand that suicide is one of the
most preventable deaths and some basic skills can help someone with thoughts of
suicide stay safe from their thoughts and stay alive.&nbsp;</p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Course Content</span></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">SFAUSI is comprised of 4 parts, each 90 minutes duration. The
programme teaches and practices the skills and knowledge needed to identify
someone who may be thinking about suicide and competently intervene to help
create suicide- safety as a first aid approach.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Part 1&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Introduction to: the day;
     programme; ourselves and suicide prevention </span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Stigma, Survivors of
     bereavement by suicide and the Hidden Toll</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide thoughts and suicide
     behaviour</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Intention of behaviour Versus
     Outcome of behaviour</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Possible Causes of Suicidal
     thoughts</span></li></ul><div fr-original-style="" style="box-sizing: border-box;">Part 2</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide &ndash; the Ripple Effect</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Population-based approach to
     suicide prevention </span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Partnership working</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Working with attitudes and
     values</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">&ldquo;I&rsquo;m so glad you told me&rdquo; -
     Audio visual</span>&nbsp;</li></ul><div fr-original-style="" style="box-sizing: border-box;">Part 3</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Meeting the needs of a person
     who is thinking about suicide</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide-Safety Guide</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Step 1 &ndash; Recognising suicide
     and asking about suicide</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Step 2 &ndash; Understanding
     options </span><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt"><br fr-original-style="" style="box-sizing: border-box;"></span></li></ul><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Part 4</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" fr-original-class="fr-close-ul" style="box-sizing: border-box;">&nbsp;<span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Step 3 &ndash; Safeguarding suicide</span></span></div></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide-safety and self-care</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">The risk assessment approach</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide and suicide gestures</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Future learning&nbsp;</span></li></ul><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Format</span></strong></span></p><p id="isPasted" style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'>






</p><p style="margin: 0in; font-family: Calibri; font-size: 12pt; color: black; box-sizing: border-box;" fr-original-style="margin:0in;font-family:Calibri;font-size:12.0pt;color:black">Taught
over 6 hours using tutor facilitated Socratic learning, tutor-led practise
session, mini lectures, group work and audio-visual presentations. This is a
highly interactive and emotionally engaging learning experience.&nbsp;</p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Pre-training requirement</span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;">No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences.&nbsp;</span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Who should attend?&nbsp;</span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;">Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members.&nbsp;</span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="margin: 0in; font-family: Calibri; font-size: 12pt; color: black; box-sizing: border-box;" fr-original-style="margin:0in;font-family:Calibri;font-size:12.0pt;color:black"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accreditation</strong>
</p><p style="margin: 0in; font-family: Calibri; font-size: 12pt; color: black; box-sizing: border-box;" fr-original-style="margin:0in;font-family:Calibri;font-size:12.0pt;color:black">&nbsp;</p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'>













</p><p style="margin: 0in; font-family: Calibri; font-size: 12pt; color: black; box-sizing: border-box;" fr-original-style="margin:0in;font-family:Calibri;font-size:12.0pt;color:black">Participants
can choose to register for the City and Guilds accredited unit of learning for
an additional fee of &pound;85 per person. This involves completion of a written
assignment. </p>

Course Overview


Teaching
the theory and practise of suicide intervention skills that can be applied in
any professional or personal setting, captured in a one-day event accredited by
City and Guilds of London. We use only the most experienced suicide prevention
trainers to deliver this unique learning experience: for anyone who seeks
greater understanding and confidence to intervene with people at risk of
suicide. 
   The
Suicide First Aid through Understanding Suicide Intervention (SFAUSI) course
gives learners the knowledge and tools to understand that suicide is one of the
most preventable deaths and some basic skills can help someone with thoughts of
suicide stay safe from their thoughts and stay alive. 


Course Content
SFAUSI is comprised of 4 parts, each 90 minutes duration. The
programme teaches and practices the skills and knowledge needed to identify
someone who may be thinking about suicide and competently intervene to help
create suicide- safety as a first aid approach. 
Part 1 
Introduction to: the day; programme; ourselves and suicide prevention
Stigma, Survivors of bereavement by suicide and the Hidden Toll
Suicide thoughts and suicide behaviour
Intention of behaviour Versus Outcome of behaviour
Possible Causes of Suicidal thoughts
Part 2
Suicide – the Ripple Effect
Population-based approach to suicide prevention
Partnership working
Working with attitudes and values
“I’m so glad you told me” - Audio visual
Part 3
Meeting the needs of a person who is thinking about suicide
Suicide-Safety Guide
Step 1 – Recognising suicide and asking about suicide
Step 2 – Understanding options
Part 4
Step 3 – Safeguarding suicide
Suicide-safety and self-care
The risk assessment approach
Suicide and suicide gestures
Future learning


Format


 
Taught
over 6 hours using tutor facilitated Socratic learning, tutor-led practise
session, mini lectures, group work and audio-visual presentations. This is a
highly interactive and emotionally engaging learning experience. 


Pre-training requirement


No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences. 


Who should attend? 


Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members. 


Accreditation

 
  
Participants
can choose to register for the City and Guilds accredited unit of learning for
an additional fee of £85 per person. This involves completion of a written
assignment. 

Changing Minds Training

Suicide First Aid

Public Suicide First Aid through Understanding Suicide Intervention (SFAUSI)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Welcome</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hello and welcome to our 1-day Introduction to Coaching.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join Colin Brett, Founder, and Director of Training, who facilitates these free learning days online. If you select which day you&#39;d like to attend on our website we&rsquo;ll reserve and confirm a space for you.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Free?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We recognise that signing up to a coach training involves work, time, effort, energy, finance and commitment. We thought the opportunity to join us for an experiential day may be useful in your decision-making process. Although the majority of those joining will be exploring training options, these days are also about &lsquo;coach education&rsquo; for those who would like to learn more about it&hellip;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This day may be a good investment of your time if:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;re curious about what coaching actually is</li><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;ve never tried it before, but would like to</li><li fr-original-style="" style="box-sizing: border-box;">You want to change career direction</li><li fr-original-style="" style="box-sizing: border-box;">Coach training would be an augment to your current skillset/role</li><li fr-original-style="" style="box-sizing: border-box;">Coaching is an approach you&#39;d like to bring into your current organisation</li><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;d like to gain a practical understanding of what coaching is and how to do it</li><li fr-original-style="" style="box-sizing: border-box;">An opportunity to explore our approach to training would be useful</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What does the day offer?&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&rsquo;s a day-long experiential opportunity for you to explore coaching in a safe, engaged environment. You will leave with a clear understanding of what coaching is and isn&#39;t; how it sits along-side the other talking modalities; what it would be like to train with us, and whether professional coach training is for you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">During the day we will work through topics such as:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Contracting and the importance of it</li><li fr-original-style="" style="box-sizing: border-box;">Core Competencies (as set down by the International Coaching Federation)</li><li fr-original-style="" style="box-sizing: border-box;">Comparisons between Formal and Informal Coaching</li><li fr-original-style="" style="box-sizing: border-box;">Definitions (as set down by the International Coaching Federation)</li><li fr-original-style="" style="box-sizing: border-box;">Practice Sessions (am and pm for comparison)</li><li fr-original-style="" style="box-sizing: border-box;">Live Coaching Demonstration and a Feedback Session based on it</li><li fr-original-style="" style="box-sizing: border-box;">Levels of Listening</li><li fr-original-style="" style="box-sizing: border-box;">Questioning</li><li fr-original-style="" style="box-sizing: border-box;">Q&amp;A Session</li><li fr-original-style="" style="box-sizing: border-box;">and more..!</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About Coaching Development:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://www.coachingdevelopment.com/" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Coaching Development</a> has been established for over 20 years and is one of the premier international coach training institutes. Based in the UK, we have trained hundreds of coaches across the world and are proud to state that the majority of our graduates come to us via personal recommendation. The programmes we offer will equip you to practice in any sector: executive, business, individual, wellness, academia, fitness, therapeutic and many more; they are aimed at developing your skillset as a coach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our promise to you:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">No selling! We will not attempt to sell our programmes to you, this day is a safe learning space.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">We will be open and honest with you and tell you anything you want to know about us, our approach and our training.</li><li fr-original-style="" style="box-sizing: border-box;">This free day embodies Coaching Development&rsquo;s usual approach to training offering the deepest professional integrity, incorporating highly experiential, in-depth, adult-to-adult development.</li><li fr-original-style="" style="box-sizing: border-box;">Our commitment to your learning - we will be clear about the objectives for the day and partner with you to meet these.</li><li fr-original-style="" style="box-sizing: border-box;">Opportunities to practice, take advantage of feedback, collaborate and experience practical translation of the skillset.</li><li fr-original-style="" style="box-sizing: border-box;">Our training material is accredited by the International Coach Federation - the leading global body for professional coaching and coaches.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;If you&rsquo;d like an informal chat about any aspects of the introductory day or our training you&rsquo;re very welcome to give Isy a call on: 020 8541 1313 or visit : <a href="//www.coachingdevelopment.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.coachingdevelopment.com</a>&nbsp;</p>

Coaching Development Ltd

An ICF accredited coach training programme.

Coaching Development's FREE Introduction to Coaching Day

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The Certified Ethical Hacking v12 course will significantly benefit security officers, auditors, security professionals, site administrators, and anyone who is concerned about the integrity of the network infrastructure.</p>Overview<p>Information security controls, laws, and standards. Various types of footprinting, footprinting tools, and countermeasures. Network scanning techniques and scanning countermeasures Enumeration techniques and enumeration countermeasures Vulnerability analysis to identify security loopholes in the target organization?s network, communication infrastructure, and end systems. System hacking methodology, steganography, steganalysis attacks, and covering tracks to discover system and network vulnerabilities. Different types of malware (Trojan, Virus, worms, etc.), system auditing for malware attacks, malware analysis, and countermeasures. Packet sniffing techniques to discover network vulnerabilities and countermeasures to defend against sniffing. Social engineering techniques and how to identify theft attacks to audit human-level vulnerabilities and social engineering countermeasures. DoS/DDoS attack techniques and tools to audit a target and DoS/DDoS countermeasures. Session hijacking techniques to discover network-level session management, authentication/authorization, and cryptographic weaknesses and countermeasures. Webserver attacks and a comprehensive attack methodology to audit vulnerabilities in webserver infrastructure, and countermeasures. Web application attacks, comprehensive web application hacking methodology to audit vulnerabilities in web applications, and countermeasures. SQL injection attack techniques, injection detection tools to detect SQL injection attempts, and countermeasures. Wireless encryption, wireless hacking methodology, wireless hacking tools, and Wi-Fi security tools. Mobile platform attack vector, android vulnerability exploitations, and mobile security guidelines and tools. Firewall, IDS and honeypot evasion techniques, evasion tools and techniques to audit a network perimeter for weaknesses, and countermeasures. Cloud computing concepts (Container technology, serverless computing), the working of various threats and attacks, and security techniques and tools. Penetration testing, security audit, vulnerability assessment, and penetration testing roadmap. Threats to IoT and OT platforms and defending IoT and OT devices. Cryptography ciphers, Public Key Infrastructure (PKI), cryptography attacks, and cryptanalysis tools.</p><p>CEH provides an in-depth understanding of ethical hacking phases, various attack vectors, and preventative countermeasures. It will teach you how hackers think and act maliciously so you will be better positioned to setup your security infrastructure and defend against future attacks. An understanding of system weaknesses and vulnerabilities helps organizations strengthen their system security controls to minimize the risk of an incident. CEH was built to incorporate a hands-on environment and systematic process across each ethical hacking domain and methodology, giving you the opportunity to work towards proving the required knowledge and skills needed to achieve the CEH credential. You will be exposed to an entirely different posture toward the responsibilities and measures required to be secure. Now in its 12th version, CEH continues to evolve with the latest operating systems, tools, tactics, exploits, and technologies.</p></div><div id="course-pills-2"><h3>1 - Introduction to Ethical Hacking</h3> <ul> <li>Information Security Overview</li> <li>Cyber Kill Chain Concepts</li> <li>Hacking Concepts</li> <li>Ethical Hacking Concepts</li> <li>Information Security Controls</li> <li>Information Security Laws and Standards</li> </ul> <h3>2 - 2 - Foot-printing and Reconnaissance</h3> <ul> <li>Footprinting Concepts</li> <li>Footprinting through Search Engines</li> <li>Footprinting through Web Services</li> <li>Footprinting through Social Networking Sites</li> <li>Website Footprinting</li> <li>Email Footprinting</li> <li>Who is Footprinting</li> <li>DNS Footprinting</li> <li>Network Footprinting</li> <li>Footprinting through Social Engineering</li> <li>Footprinting Tools</li> <li>Footprinting Countermeasures</li> </ul> <h3>3 - Scanning Networks</h3> <ul> <li>Network Scanning Concepts</li> <li>Scanning Tools</li> <li>Host Discovery</li> <li>Port and Service Discovery</li> <li>OS Discovery (Banner Grabbing/OS Fingerprinting) </li><li>Scanning Beyond IDS and Firewall</li> <li>Draw Network Diagrams</li> </ul> <h3>4 - Enumeration</h3> <ul> <li>Enumeration Concepts</li> <li>NetBIOS Enumeration</li> <li>SNMP Enumeration</li> <li>LDAP Enumeration</li> <li>NTP and NFS Enumeration</li> <li>SMTP and DNS Enumeration</li> <li>Other Enumeration Techniques</li> <li>Enumeration Countermeasures</li> </ul> <h3>5 - Vulnerability Analysis</h3> <ul> <li>Vulnerability Assessment Concepts</li> <li>Vulnerability Classification and Assessment Types</li> <li>Vulnerability Assessment Solutions and Tools</li> <li>Vulnerability Assessment Reports</li> </ul> <h3>6 - System Hacking</h3> <ul> <li>System Hacking Concepts</li> <li>Gaining Access</li> <li>Escalating Privileges</li> <li>Maintaining Access</li> <li>Clearing Logs</li> </ul> <h3>7 - Malware Threats</h3> <ul> <li>Malware Concepts</li> <li>APT Concepts</li> <li>Trojan Concepts</li> <li>Virus and Worm Concepts</li> <li>Fileless Malware Concepts</li> <li>Malware Analysis</li> <li>Countermeasures</li> <li>Anti-Malware Software</li> </ul> <h3>8 - Sniffing</h3> <ul> <li>Sniffing Concepts</li> <li>Sniffing Technique: MAC Attacks</li> <li>Sniffing Technique: DHCP Attacks</li> <li>Sniffing Technique: ARP Poisoning</li> <li>Sniffing Technique: Spoofing Attacks</li> <li>Sniffing Technique: DNS Poisoning</li> <li>Sniffing Tools</li> <li>Countermeasures</li> <li>Sniffing Detection Techniques</li> </ul> <h3>9 - Social Engineering</h3> <ul> <li>Social Engineering Concepts</li> <li>Social Engineering Techniques</li> <li>Insider Threats</li> <li>Impersonation on Social Networking Sites</li> <li>Identity Theft</li> <li>Countermeasures</li> </ul> <h3>10 - Denial-of-Service</h3> <ul> <li>DoS/DDoS Concepts</li> <li>DoS/DDoS Attack Techniques</li> <li>BotnetsDDoS Case Study</li> <li>DoS/DDoS Attack Tools</li> <li>Countermeasures</li> <li>DoS/DDoS Protection Tools</li> </ul> <h3>11 - Session Hijacking</h3> <ul> <li>Session Hijacking Concepts</li> <li>Application Level Session Hijacking</li> <li>Network Level Session Hijacking</li> <li>Session Hijacking Tools</li> <li>Countermeasures</li> </ul> <h3>12 - Evading IDS, Firewalls, and Honeypots</h3> <ul> <li>IDS, IPS, Firewall, and Honeypot Concepts</li> <li>IDS, IPS, Firewall, and Honeypot Solutions</li> <li>Evading IDS</li> <li>Evading Firewalls</li> <li>IDS/Firewall Evading Tools</li> <li>Detecting Honeypots</li> <li>IDS/Firewall Evasion Countermeasures</li> </ul> <h3>13 - Hacking Web Servers</h3> <ul> <li>Web Server Concepts</li> <li>Web Server Attacks</li> <li>Web Server Attack Methodology</li> <li>Web Server Attack Tools</li> <li>Countermeasures</li> <li>Patch Management</li> <li>Web Server Security Tools</li> </ul> <h3>14 - Hacking Web Applications</h3> <ul> <li>Web Application Concepts</li> <li>Web Application Threats</li> <li>Web Application Hacking Methodology</li> <li>Web API, Webhooks, and Web Shell</li> <li>Web Application Security</li> </ul> <h3>15 - SQL Injection</h3> <ul> <li>SQL Injection Concepts</li> <li>Types of SQL Injection</li> <li>SQL Injection Methodology</li> <li>SQL Injection Tools</li> <li>Evasion Techniques</li> <li>Countermeasures</li> </ul> <h3>16 - Hacking Wireless Networks</h3> <ul> <li>Wireless Concepts</li> <li>Wireless Encryption</li> <li>Wireless Threats</li> <li>Wireless Hacking Methodology</li> <li>Wireless Hacking Tools</li> <li>Bluetooth Hacking</li> <li>Countermeasures</li> <li>Wireless Security Tools</li> </ul> <h3>17 - Hacking Mobile Platforms</h3> <ul> <li>Mobile Platform Attack Vectors</li> <li>Hacking Android OS</li> <li>Hacking iOS</li> <li>Mobile Device Management</li> <li>Mobile Security Guidelines and Tools</li> </ul> <h3>18 - IoT and OT Hacking</h3> <ul> <li>IoT Hacking</li> <li>IoT Concepts</li> <li>IoT Attacks</li> <li>IoT Hacking Methodology</li> <li>IoT Hacking Tools</li> <li>Countermeasures</li> <li>OT Hacking</li> <li>OT Concepts</li> <li>OT Attacks</li> <li>OT Hacking Methodology</li> <li>OT Hacking Tools</li> <li>Countermeasures</li> </ul> <h3>19 - Cloud Computing</h3> <ul> <li>Cloud Computing Concepts</li> <li>Container Technology</li> <li>Serverless Computing</li> <li>Cloud Computing Threats</li> <li>Cloud Hacking</li> <li>Cloud Security</li> </ul> <h3>20 - Cryptography</h3> <ul> <li>Cryptography Concepts</li> <li>Encryption Algorithms</li> <li>Cryptography Tools</li> <li>Public Key Infrastructure (PKI) </li><li>Email Encryption</li> <li>Disk Encryption</li> <li>Cryptanalysis</li> <li>Countermeasures</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans EC-Council Certified Ethical Hacker (CEH) v.12 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the EC-Council Certified Ethical Hacker (CEH) v.12 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certified in Cybersecurity (CC)

IT Certifications

Cyber Security

Certified Ethical Hacker (CEH)

Certified Cyber Professional (CCP)

Ethical Hacking

EC-Council Certified Ethical Hacker (CEH) v12

Swansea

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Candidates for this course design, develop, secure, and troubleshoot Power Platform solutions. Candidates implement components of a solution that include application enhancements, custom user experience, system integrations, data conversions, custom process automation, and custom visualizations. Candidates will gain applied knowledge of Power Platform services, including in-depth understanding of capabilities, boundaries, and constraints.</p>Overview<p>After completing this course, students will be able to:<br />Create a technical design<br />Configure Common Data Service<br />Create and configure Power Apps<br />Configure business process automation<br />Extend the user experience<br />Extend the platform<br />Develop Integrations</p><p>The Microsoft Power Platform helps organizations optimize their operations by simplifying, automating and transforming business tasks and processes. In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.</p></div><div id="course-pills-2"><h4>Create a model-driven application in Power Apps</h4><ul><li>This module introduces you to creating a model-driven app in Power Apps that uses Common Data Service.</li></ul><h4>Get started using Common Data Service</h4><ul><li>This module will explain the concepts behind and benefits of Common Data Service. Creating an environment, entities, fields and options sets are also discussed.</li></ul><h4>Create a canvas app in Power Apps</h4><ul><li>This module introduces you to Power Apps, helps you create and customize an app, and then manage and distribute it. It will also show you how to provide the best app navigation, and build the best UI using themes, icons, images, personalization, different form factors, and controls.</li></ul><h4>Automate a business process using Power Automate</h4><ul><li>This module introduces you to Power Automate, teaches you how to build workflows, and how to administer flows.</li></ul><h4>Create a business process flow in Power Automate</h4><ul><li>This module introduces you to creating business process flows in Power Automate</li></ul><h4>Introduction to developing with Power Platform</h4><ul><li>This module is the first step in learning about platform, tools, and the ecosystem of the Power Platform</li></ul><h4>Extending the Power Platform user experience Model Driven apps</h4><ul><li>This module describes how to create client scripting, perform common actions with client script, and automate business process flow with client scrip. Learn about what client script can do, rules, and maintaining scripts. Discover when to use client script as well as when not to use client script.</li></ul><h4>Create components with Power Apps Component Framework</h4><ul><li>This module describes how to get started with Power Apps Component Framework with an introductory module on the core concepts and components. Then it shows you how to build a component and work with advanced Power Apps Component Framework features.</li></ul><h4>Extending the Power Platform Common Data Service</h4><ul><li>This module looks at the tools and resources needed for extending the Power Platform. We'll start with looking at the SDKs, the extensibility model, and event framework. This learning path also covers when to use plug-ins. Configuration of plug-ins as well as registering and deploying plug-ins.</li></ul><h4>Integrate with Power Platform and Common Data Service</h4><ul><li>This module describes how to integrate with Common Data Service using code by learning about Common Data Service API. Get an in-depth overview of options available with Common Data Service to integrate data and events to Azure.</li></ul><h4>Extend Power Apps portals</h4><ul><li>This module describes how to transform a content portal into a full web app interacting with Common Data Service. We will also cover the options available to customizers and developers to extend the portal functionality and integrate with Office 365, Power Platform, and Azure components.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans PL-400T00 Microsoft Power Platform Developer training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the PL-400T00 Microsoft Power Platform Developer course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft PL-900

Microsoft Power Apps

Power Apps

Microsoft Power Platform

Microsoft AZ-303

Microsoft Power Automate

PL-400T00 Microsoft Power Platform Developer

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.</p>Overview<p>Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site.</p><p>This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports.  Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.</p>Prerequisites<p></p><li>Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.</li>  <li>Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.</li>  <li>Installation, configuration, and troubleshooting for Windows-based personal computers.</li>  <li>Basic concepts of public key infrastructure (PKI) security.</li>  <li>Basic understanding of scripting and Windows PowerShell syntax.</li>  <li>Basic understanding of Windows Server roles and services.</li>  <li>Basic understanding of the configuration options for iOS and Android Mobile device platforms.</li><p></p></div><div id="course-pills-2"><h3>1 - Managing computers and mobile devices in the enterprise</h3> <ul> <li>Overview of systems management by using enterprise management solutions</li> <li>Overview of the Configuration Manager architecture</li> <li>Overview of the Configuration Manager administrative tools</li> <li>Tools for monitoring and troubleshooting a Configuration Manager site</li> </ul> <h3>2 - Analyzing data using queries, reports, and CMPivot</h3> <ul> <li>Introduction to queries</li> <li>Configuring SQL Server Reporting Services</li> <li>Analyzing the real-time state of a device by using CMPivot</li> </ul> <h3>3 - Preparing the Configuration Manager management infrastructure</h3> <ul> <li>Configuring site boundaries and boundary groups</li> <li>Configuring resource discovery</li> <li>Organizing resources using device and user collections</li> </ul> <h3>4 - Deploying and managing the Configuration Manager client</h3> <ul> <li>Overview of the Configuration Manager client</li> <li>Deploying the Configuration Manager client</li> <li>Configuring and monitoring client status</li> <li>Managing client settings and performing management operations</li> </ul> <h3>5 - Managing inventory for PCs and applications</h3> <ul> <li>Overview of inventory collection</li> <li>Configuring hardware and software inventory</li> <li>Managing inventory collection</li> <li>Configuring software metering</li> <li>Configuring and managing Asset Intelligence</li> </ul> <h3>6 - Distributing and managing content used for deployments</h3> <ul> <li>Preparing the infrastructure for content management</li> <li>Distributing and managing content on distribution points</li> </ul> <h3>7 - Deploying and managing applications</h3> <ul> <li>Overview of application management</li> <li>Creating applications</li> <li>Deploying applications</li> <li>Managing applications</li> <li>Deploying and managing Windows apps</li> </ul> <h3>8 - Maintaining software updates for managed PCs</h3> <ul> <li>The software updates process</li> <li>Preparing a Configuration Manager site for software updates</li> <li>Managing software updates</li> <li>Configuring automatic deployment rules</li> <li>Monitoring and troubleshooting software updates</li> <li>Enabling third-party updates</li> </ul> <h3>9 - Implementing Defender Protection for managed PCs</h3> <ul> <li>Overview of Endpoint Protection in Configuration Manager</li> <li>Configuring, deploying, and monitoring Endpoint Protection policies</li> <li>Configuring and deploying advanced threat policies</li> <h3>10 - Managing compliance and secure data access</h3> <ul> <li>Overview of Compliance Settings</li> <li>Configuring compliance settings</li> <li>Viewing compliance results</li> <li>Managing resource and data access</li> <h3>11 - Managing operating system deployment</h3> <ul> <li>An overview of operating system deployment</li> <li>Preparing a site for operating system deployment</li> <li>Deploying an operating system</li> <li>Managing Windows as a service</li> <h3>12 - Managing and maintaining a Configuration Manager site</h3> <ul> <li>Configuring role-based administration</li> <li>Configuring Remote Tools</li> <li>Overview of Configuration Manager site maintenance and Management Insights</li> <li>Backing up and recovering a Configuration Manager site</li> <li>Updating the Configuration Manager infrastructure</li> <h3>13 - What?s new in Microsoft Endpoint Configuration Manager</h3> <ul> <li>Whats new in Microsoft Endpoint Manager covering each semi annual release</li> </ul></ul></ul></ul></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Certification

Sccm

Microsoft Certified Technology Specialist (MCTS)

Commercial & Contract Management Certification Program (CCM)

IT Manager

Microsoft Certified Trainer (MCT)

55348 Administering Microsoft Endpoint Configuration Manager

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online.</p>Overview<p>#NAME?</p><p>This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ?what not to do? as you watch live, interactive demonstrations and put theory into practice with hands on exercises in SharePoint Online.</p></div><div id="course-pills-2"><h3>1 - An Introduction to SharePoint Online</h3> <ul> <li>Introducing Office 365 and SharePoint</li> <li>Getting started with Office 365</li> <li>The cloud revolution</li> <li>Login to Office 365</li> <li>What is Office 365</li> <li>Using the app launcher</li> <li>What is SharePoint</li> <li>Office 365 settings</li> <li>Introducing Office 365 Groups</li> <li>Delve</li> <li>Ownership and Access</li> <li>OneDrive</li> </ul> <h3>2 - Creating Sites</h3> <ul> <li>Planning your sites</li> <li>Create new subsites</li> <li>The Office 365 tenant</li> <li>Site templates</li> <li>Web addresses</li> <li>Apply a them</li> <li>Site collections</li> <li>Building your navigation</li> <li>Create a new site</li> <li>Delete subsites</li> <li>Team site navigation</li> <li>User interface: classic vs modern</li> <li>Site contents: classic vs modern</li> <li>Where does classic come from?</li> </ul> <h3>3 - Creating and Managing Web Pages</h3> <ul> <li>The types of pages found in SharePoint</li> <li>Classic SharePoint pages</li> <li>Modern SharePoint pages</li> <li>How to use classic team site pages</li> <li>Create news and site pages</li> <li>Review features of publishing sites</li> <li>Web parts</li> <li>Save, publish, share and delete pages</li> <li>Communication sites</li> </ul> <h3>4 - Working with Apps</h3> <ul> <li>An introduction to apps</li> <li>Co-authoring</li> <li>Marketplace apps</li> <li>Check In ? Out</li> <li>Adding apps to a site</li> <li>Edit and view file properties</li> <li>Create and manage columns</li> <li>Quick edit view</li> <li>Public and personal views</li> <li>File commands</li> <li>Managing app settings</li> <li>Copy link and Share</li> <li>Content approval</li> <li>Folders</li> <li>Major and minor versioning</li> <li>The recycle bin</li> <li>Document sets</li> <li>Alerts</li> <li>Working with files in a library</li> <li>OneDrive sync</li> <li>Create, Upload and edit files</li> <li>Working with classic lists</li> </ul> <h3>5 - Building processes with Flow and PowerApps</h3> <ul> <li>What are business processes?</li> <li>Design and publish a Flow</li> <li>Classic tools for designing processes</li> <li>Getting started with PowerApps in SharePoint</li> <li>Design and test a classic workflow</li> <li>Enhance data capture with PowerApps</li> <li>Getting started with Flow in SharePoint</li> <li>Test a Flow and PowerApps enriched list</li> </ul> <h3>6 - Customizing Security</h3> <ul> <li>Office 365 Group access</li> <li>Share a file</li> <li>Updating Office 365 Group Security</li> <li>Remove a user</li> <li>Managing access to SharePoint</li> <li>Customizing SharePoint security</li> <li>New sites private vs public</li> <li>Create permission levels and groups</li> <li>Setup access requests</li> <li>Security inheritance</li> <li>Share a site</li> <li>Security best practices</li> </ul> <h3>7 - Working with Search</h3> <ul> <li>Delve</li> <li>Search tips</li> <li>An introduction to SharePoint search</li> <li>Accessing classic search</li> <li>Search in folders, libraries and sites</li> <li>Promoted results</li> <li>Search results</li> </ul> <h3>8 - Enterprise Content Management</h3> <ul> <li>Managed metadata service</li> <li>Information management policies</li> <li>An introduction to content types</li> <li>The records center</li> <li>Create and manage content type</li> <li>In-place records management</li> <li>Deploy content types</li> <li>The content organizer</li> <li>Using content types in apps</li> <li>Durable links</li> <li>The content type hub</li> </ul></div>

Online Course Creation

Microsoft Sharepoint

SharePoint

55215 SharePoint Online Power User

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst consumes the operational output of these tools, they are also a critical stakeholder in the configuration and deployment of these technologies.</p><p></p><p></p><p>Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst.</p><p></p>Prerequisites<p></p><li>Basic understanding of Microsoft 365</li>  <li>Fundamental understanding of Microsoft security, compliance, and identity products</li>   <li> Intermediate understanding of Windows 10</li>  <li> Familiarity with Azure services, specifically Azure SQL Database and Azure Storage</li>   <li> Familiarity with Azure virtual machines and virtual networking</li>   <li>Basic understanding of scripting concepts.</li><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Microsoft 365 threat protection</h3> <ul> <li>Explore Extended Detection &amp; Response (XDR) response use cases</li> <li>Understand Microsoft Defender XDR in a Security Operations Center (SOC)</li> <li>Explore Microsoft Security Graph</li> <li>Investigate security incidents in Microsoft Defender XDR</li> </ul> <h3>2 - Mitigate incidents using Microsoft 365 Defender</h3> <ul> <li>Use the Microsoft Defender portal</li> <li>Manage incidents</li> <li>Investigate incidents</li> <li>Manage and investigate alerts</li> <li>Manage automated investigations</li> <li>Use the action center</li> <li>Explore advanced hunting</li> <li>Investigate Microsoft Entra sign-in logs</li> <li>Understand Microsoft Secure Score</li> <li>Analyze threat analytics</li> <li>Analyze reports</li> <li>Configure the Microsoft Defender portal</li> </ul> <h3>3 - Protect your identities with Microsoft Entra ID Protection</h3> <ul> <li>Microsoft Entra ID Protection overview</li> <li>Detect risks with Microsoft Entra ID Protection policies</li> <li>Investigate and remediate risks detected by Microsoft Entra ID Protection</li> </ul> <h3>4 - Remediate risks with Microsoft Defender for Office 365</h3> <ul> <li>Automate, investigate, and remediate</li> <li>Configure, protect, and detect</li> <li>Simulate attacks</li> </ul> <h3>5 - Safeguard your environment with Microsoft Defender for Identity</h3> <ul> <li>Configure Microsoft Defender for Identity sensors</li> <li>Review compromised accounts or data</li> <li>Integrate with other Microsoft tools</li> </ul> <h3>6 - Secure your cloud apps and services with Microsoft Defender for Cloud Apps</h3> <ul> <li>Understand the Defender for Cloud Apps Framework</li> <li>Explore your cloud apps with Cloud Discovery</li> <li>Protect your data and apps with Conditional Access App Control</li> <li>Walk through discovery and access control with Microsoft Defender for Cloud Apps</li> <li>Classify and protect sensitive information</li> <li>Detect Threats</li> </ul> <h3>7 - Respond to data loss prevention alerts using Microsoft 365</h3> <ul> <li>Describe data loss prevention alerts</li> <li>Investigate data loss prevention alerts in Microsoft Purview</li> <li>Investigate data loss prevention alerts in Microsoft Defender for Cloud Apps</li> </ul> <h3>8 - Manage insider risk in Microsoft Purview</h3> <ul> <li>Insider risk management overview</li> <li>Create and manage insider risk policies</li> <li>Investigate insider risk alerts</li> <li>Take action on insider risk alerts through cases</li> <li>Manage insider risk management forensic evidence</li> <li>Create insider risk management notice templates</li> </ul> <h3>9 - Investigate threats by using audit features in Microsoft Defender XDR and Microsoft Purview Standard</h3> <ul> <li>Explore Microsoft Purview Audit solutions</li> <li>Implement Microsoft Purview Audit (Standard)</li> <li>Start recording activity in the Unified Audit Log</li> <li>Search the Unified Audit Log (UAL)</li> <li>Export, configure, and view audit log records</li> <li>Use audit log searching to investigate common support issues</li> </ul> <h3>10 - Investigate threats using audit in Microsoft Defender XDR and Microsoft Purview (Premium)</h3> <ul> <li>Explore Microsoft Purview Audit (Premium)</li> <li>Implement Microsoft Purview Audit (Premium)</li> <li>Manage audit log retention policies</li> <li>Investigate compromised email accounts using Purview Audit (Premium)</li> </ul> <h3>11 - Investigate threats with Content search in Microsoft Purview</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Create a content search</li> <li>View the search results and statistics</li> <li>Export the search results and search report</li> <li>Configure search permissions filtering</li> <li>Search for and delete email messages</li> </ul> <h3>12 - Protect against threats with Microsoft Defender for Endpoint</h3> <ul> <li>Practice security administration</li> <li>Hunt threats within your network</li> </ul> <h3>13 - Deploy the Microsoft Defender for Endpoint environment</h3> <ul> <li>Create your environment</li> <li>Understand operating systems compatibility and features</li> <li>Onboard devices</li> <li>Manage access</li> <li>Create and manage roles for role-based access control</li> <li>Configure device groups</li> <li>Configure environment advanced features</li> </ul> <h3>14 - Implement Windows security enhancements with Microsoft Defender for Endpoint</h3> <ul> <li>Understand attack surface reduction</li> <li>Enable attack surface reduction rules</li> </ul> <h3>15 - Perform device investigations in Microsoft Defender for Endpoint</h3> <ul> <li>Use the device inventory list</li> <li>Investigate the device</li> <li>Use behavioral blocking</li> <li>Detect devices with device discovery</li> </ul> <h3>16 - Perform actions on a device using Microsoft Defender for Endpoint</h3> <ul> <li>Explain device actions</li> <li>Run Microsoft Defender antivirus scan on devices</li> <li>Collect investigation package from devices</li> <li>Initiate live response session</li> </ul> <h3>17 - Perform evidence and entities investigations using Microsoft Defender for Endpoint</h3> <ul> <li>Investigate a file</li> <li>Investigate a user account</li> <li>Investigate an IP address</li> <li>Investigate a domain</li> </ul> <h3>18 - Configure and manage automation using Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Manage automation upload and folder settings</li> <li>Configure automated investigation and remediation capabilities</li> <li>Block at risk devices</li> </ul> <h3>19 - Configure for alerts and detections in Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Configure alert notifications</li> <li>Manage alert suppression</li> <li>Manage indicators</li> </ul> <h3>20 - Utilize Vulnerability Management in Microsoft Defender for Endpoint</h3> <ul> <li>Understand vulnerability management</li> <li>Explore vulnerabilities on your devices</li> <li>Manage remediation</li> </ul> <h3>21 - Plan for cloud workload protections using Microsoft Defender for Cloud</h3> <ul> <li>Explain Microsoft Defender for Cloud</li> <li>Describe Microsoft Defender for Cloud workload protections</li> <li>Enable Microsoft Defender for Cloud</li> </ul> <h3>22 - Connect Azure assets to Microsoft Defender for Cloud</h3> <ul> <li>Explore and manage your resources with asset inventory</li> <li>Configure auto provisioning</li> <li>Manual log analytics agent provisioning</li> </ul> <h3>23 - Connect non-Azure resources to Microsoft Defender for Cloud</h3> <ul> <li>Protect non-Azure resources</li> <li>Connect non-Azure machines</li> <li>Connect your AWS accounts</li> <li>Connect your GCP accounts</li> </ul> <h3>24 - Manage your cloud security posture management?</h3> <ul> <li>Explore Secure Score</li> <li>Explore Recommendations</li> <li>Measure and enforce regulatory compliance</li> <li>Understand Workbooks</li> </ul> <h3>25 - Explain cloud workload protections in Microsoft Defender for Cloud</h3> <ul> <li>Understand Microsoft Defender for servers</li> <li>Understand Microsoft Defender for App Service</li> <li>Understand Microsoft Defender for Storage</li> <li>Understand Microsoft Defender for SQL</li> <li>Understand Microsoft Defender for open-source databases</li> <li>Understand Microsoft Defender for Key Vault</li> <li>Understand Microsoft Defender for Resource Manager</li> <li>Understand Microsoft Defender for DNS</li> <li>Understand Microsoft Defender for Containers</li> <li>Understand Microsoft Defender additional protections</li> </ul> <h3>26 - Remediate security alerts using Microsoft Defender for Cloud</h3> <ul> <li>Understand security alerts</li> <li>Remediate alerts and automate responses</li> <li>Suppress alerts from Defender for Cloud</li> <li>Generate threat intelligence reports</li> <li>Respond to alerts from Azure resources</li> </ul> <h3>27 - Construct KQL statements for Microsoft Sentinel</h3> <ul> <li>Understand the Kusto Query Language statement structure</li> <li>Use the search operator</li> <li>Use the where operator</li> <li>Use the let statement</li> <li>Use the extend operator</li> <li>Use the order by operator</li> <li>Use the project operators</li> </ul> <h3>28 - Analyze query results using KQL</h3> <ul> <li>Use the summarize operator</li> <li>Use the summarize operator to filter results</li> <li>Use the summarize operator to prepare data</li> <li>Use the render operator to create visualizations</li> </ul> <h3>29 - Build multi-table statements using KQL</h3> <ul> <li>Use the union operator</li> <li>Use the join operator</li> </ul> <h3>30 - Work with data in Microsoft Sentinel using Kusto Query Language</h3> <ul> <li>Extract data from unstructured string fields</li> <li>Extract data from structured string data</li> <li>Integrate external data</li> <li>Create parsers with functions</li> </ul> <h3>31 - Introduction to Microsoft Sentinel</h3> <ul> <li>What is Microsoft Sentinel?</li> <li>How Microsoft Sentinel works</li> <li>When to use Microsoft Sentinel</li> </ul> <h3>32 - Create and manage Microsoft Sentinel workspaces</h3> <ul> <li>Plan for the Microsoft Sentinel workspace</li> <li>Create a Microsoft Sentinel workspace</li> <li>Manage workspaces across tenants using Azure Lighthouse</li> <li>Understand Microsoft Sentinel permissions and roles</li> <li>Manage Microsoft Sentinel settings</li> <li>Configure logs</li> </ul> <h3>33 - Query logs in Microsoft Sentinel</h3> <ul> <li>Query logs in the logs page</li> <li>Understand Microsoft Sentinel tables</li> <li>Understand common tables</li> <li>Understand Microsoft Defender XDR tables</li> </ul> <h3>34 - Use watchlists in Microsoft Sentinel</h3> <ul> <li>Plan for watchlists</li> <li>Create a watchlist</li> <li>Manage watchlists</li> </ul> <h3>35 - Utilize threat intelligence in Microsoft Sentinel</h3> <ul> <li>Define threat intelligence</li> <li>Manage your threat indicators</li> <li>View your threat indicators with KQL</li> </ul> <h3>36 - Connect data to Microsoft Sentinel using data connectors</h3> <ul> <li>Ingest log data with data connectors</li> <li>Understand data connector providers</li> <li>View connected hosts</li> </ul> <h3>37 - Connect Microsoft services to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft services connectors</li> <li>Connect the Microsoft Office 365 connector</li> <li>Connect the Microsoft Entra connector</li> <li>Connect the Microsoft Entra ID Protection connector</li> <li>Connect the Azure Activity connector</li> </ul> <h3>38 - Connect Microsoft Defender XDR to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft Defender XDR connectors</li> <li>Connect the Microsoft Defender XDR connector</li> <li>Connect Microsoft Defender for Cloud connector</li> <li>Connect Microsoft Defender for IoT</li> <li>Connect Microsoft Defender legacy connectors</li> </ul> <h3>39 - Connect Windows hosts to Microsoft Sentinel</h3> <ul> <li>Plan for Windows hosts security events connector</li> <li>Connect using the Windows Security Events via AMA Connector</li> <li>Connect using the Security Events via Legacy Agent Connector</li> <li>Collect Sysmon event logs</li> </ul> <h3>40 - Connect Common Event Format logs to Microsoft Sentinel</h3> <ul> <li>Plan for Common Event Format connector</li> <li>Connect your external solution using the Common Event Format connector</li> </ul> <h3>41 - Connect syslog data sources to Microsoft Sentinel</h3> <ul> <li>Plan for syslog data collection</li> <li>Collect data from Linux-based sources using syslog</li> <li>Configure the Data Collection Rule for Syslog Data Sources</li> <li>Parse syslog data with KQL</li> </ul> <h3>42 - Connect threat indicators to Microsoft Sentinel</h3> <ul> <li>Plan for threat intelligence connectors</li> <li>Connect the threat intelligence TAXII connector</li> <li>Connect the threat intelligence platforms connector</li> <li>View your threat indicators with KQL</li> </ul> <h3>43 - Threat detection with Microsoft Sentinel analytics</h3> <ul> <li>What is Microsoft Sentinel Analytics?</li> <li>Types of analytics rules</li> <li>Create an analytics rule from templates</li> <li>Create an analytics rule from wizard</li> <li>Manage analytics rules</li> </ul> <h3>44 - Automation in Microsoft Sentinel</h3> <ul> <li>Understand automation options</li> <li>Create automation rules</li> </ul> <h3>45 - Threat response with Microsoft Sentinel playbooks</h3> <ul> <li>What are Microsoft Sentinel playbooks?</li> <li>Trigger a playbook in real-time</li> <li>Run playbooks on demand</li> </ul> <h3>46 - Security incident management in Microsoft Sentinel</h3> <ul> <li>Understand incidents</li> <li>Incident evidence and entities</li> <li>Incident management</li> </ul> <h3>47 - Identify threats with Behavioral Analytics</h3> <ul> <li>Understand behavioral analytics</li> <li>Explore entities</li> <li>Display entity behavior information</li> <li>Use Anomaly detection analytical rule templates</li> </ul> <h3>48 - Data normalization in Microsoft Sentinel</h3> <ul> <li>Understand data normalization</li> <li>Use ASIM Parsers</li> <li>Understand parameterized KQL functions</li> <li>Create an ASIM Parser</li> <li>Configure Azure Monitor Data Collection Rules</li> </ul> <h3>49 - Query, visualize, and monitor data in Microsoft Sentinel</h3> <ul> <li>Monitor and visualize data</li> <li>Query data using Kusto Query Language</li> <li>Use default Microsoft Sentinel Workbooks</li> <li>Create a new Microsoft Sentinel Workbook</li> </ul> <h3>50 - Manage content in Microsoft Sentinel</h3> <ul> <li>Use solutions from the content hub</li> <li>Use repositories for deployment</li> </ul> <h3>51 - Explain threat hunting concepts in Microsoft Sentinel</h3> <ul> <li>Understand cybersecurity threat hunts</li> <li>Develop a hypothesis</li> <li>Explore MITRE ATT&amp;CK</li> </ul> <h3>52 - Threat hunting with Microsoft Sentinel</h3> <ul> <li>Explore creation and management of threat-hunting queries</li> <li>Save key findings with bookmarks</li> <li>Observe threats over time with livestream</li> </ul> <h3>53 - Use Search jobs in Microsoft Sentinel</h3> <ul> <li>Hunt with a Search Job</li> <li>Restore historical data</li> </ul> <h3>54 - Hunt for threats using notebooks in Microsoft Sentinel</h3> <ul> <li>Access Azure Sentinel data with external tools</li> <li>Hunt with notebooks</li> <li>Create a notebook</li> <li>Explore notebook code</li> </ul></div>

Microsoft AZ-900

Microsoft AZ-104

Microsoft SC-200

Microsoft AZ-700

SC-200T00 Microsoft Security Operations Analyst

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">One hour webinar on Rally Roadbooks &ndash; hints and tips to go the right way and ensure enjoyment on rallies and car tours.
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One hour webinar on Rally Roadbooks – hints and tips to go the right way and ensure enjoyment on rallies and car tours.


Rally Navigation Training Services

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