This course is aimed at anybody who may accidentally encounter asbestos containing materials as part of their job role within maintenance, building and demolition industries. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
This course is aimed at anyone who has to undertake manual handling duties as part of their work routine, and will give the delegates a basic understanding of the correct manual handling techniques when moving, handling and lifting of loads. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
The course is both theoretical and activity based in nature The participant will receive up to date research based information relating to Acquired Brain Injury and appropriate learning and behavioural & management strategies to use and coupled with person centred approaches can help promote recovery and positive self image.
Overview This is a 2 day course to learn ALM tools to achieve strong and market-resilient, actuarially-resilient Solvency 2 (S2) ratios at Group consolidated level and at key cash-remitting entities to ensure dividend stability. For those not fully familiar with Solvency 2, this course is best taken in conjunction with “Solvency 2” Who the course is for Capital management / ALM / risk management staff within insurance company Investors in insurance company securities – equity, subordinated bonds, insurance-linked securities Salespeople covering insurance companies Course Content To learn more about the day by day course content please request a brochure To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now
This ESS course is suitable for operatives who during the daily activities have to use Ladders. It will give the delegate an understanding of the safe use and inspection as well as awareness of the regulations. Book via our website @ ESS | Working at Heights training | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
This ESS course is suitable for operatives who during the daily activities have to wear a safety harness. It will give the delegate an understanding of the safe use of a harness, methods of inspection and awareness of the regulations. Book via our website @ ESS | Working at Heights training | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
Getting the design and implementation of your recruitment and selection process right is the first critical step to attracting great people into your business.
This course meets the standards to become a mental health first aider. If you wish to become a mental health first aider, this is a great way to understand what it takes, get some practice in and how to really help someone in mental health crisis.
Critical Thinking and Creative Problem Solving: In-House Training Two critical skillsets for the future of work are critical thinking and creative problem solving. These modes of working and thinking intersect and overlap; both are necessary and both can be taught. Having the ability to exercise creativity while at the same time applying structure and discipline to the thinking process is a key competency in the twenty-first century workplace. This course explores the interplay between critical and creative thinking, and the necessity of each to effective problem solving and decision making. Participants will learn a variety of techniques to apply critical thinking to real-life scenarios. They will experiment with different problem-solving approaches and will learn about cognitive influences on our decisions and choices. The course delves into the business value of creativity and involves participants in actively integrating criticality, creativity, and problem solving. What you will Learn At the end of this program, you will be able to: Explain basic concepts of problem solving Infer types of cognitive biases that impact decision making Utilize types of root cause analysis Differentiate among obstacles to sound decision making Apply a variety of problem-solving approaches / processes to existing challenges Evaluate alternative solution methods using various techniques Analyze real world problem scenarios to determine the lateral thinking type needed to address them Foundation Concepts Definitions Thinking modes and cognitive bias Basic problem-solving framework Problem Definition and Solution Generation Root cause analysis Basic problem-solving obstacles Generating alternative solutions Evaluating Alternatives Critical thinking guidelines Obstacles to sound decision making Tools for evaluating alternatives Exploring Lateral Thinking Problem-solving challenge Workplace application
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.