Leadership is about 'getting stuff done'. This course concentrates on just that. In a complicated world, it helps leaders to ensure that the right stuff gets done at the right time and in the right way.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
This interactive programme will use the topic of equity, diversity, and inclusion to illustrate the problem of unconscious bias and the practical solutions to overcome it. The programme will provide the opportunity for self-reflection, open discussion, and training on some of the softer skills to maximise objectivity in the workplace.
This one-day or Two Session workshop will focus on a key but often ignored communication skill: Focused Listening.
Do you want to get some training in the hospitality sector? We are waiting here for you in Knight Training, come to get your Award in Licensed Hospitality Operations now and train with us! This qualification is designed for those new to running or looking to run, licensed retail premises. Don't waste any more time and give us a call on 0330 999 3199 to find more about it!
A series of hourly small group sessions where we look at different aspects of Excel Duration: 1 hr sessions Alternatively, we can do you one-to-one sessions, either via virtual classroom or in person at our training course. These are £30 per hour, or £125 for 5-hour blocks.
Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.