534 Courses in London

It is important for Officers to understand the roles and responsibilities, processes and procedures involved when working with Elected Members. They also need to appreciate the significance of Elected Members as the decision-makers in local government. Officers have a responsibility to work and communicate with Elected Members effectively. This very successful course is designed to help Officers with this. Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation. To provide managers with the knowledge and understanding they need to have productive working relationships with Elected Members and provide appropriate support. By the end of the course participants will: Understand the roles, responsibilities, processes and procedures in place for working with Elected Members Be able to identify the best way to approach potentially sensitive issues Understand the skills and behaviours required for working effectively with Members Be able to deploy their influencing skills more successfully Review their learning and have an action plan to take back and implement at work Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation. 1 Introduction Welcome and introductions Objectives and programme overview 2 Working in a political environment What is political awareness? Contact and experience with Members Importance of the role of Members 3 Why be an Elected Member? Perceptions of what Elected Members are and do Values of Members and their motivations for doing what they do 4 Political decision-making in local government Current challenges and drivers affecting the organisation / the council Roles and responsibilities of Officers and Members Centrality of Members' strategic role 5 (Option) A day in the life of an Elected Member An Elected Member gives a talk about what they do 6 Having a beneficial relationship between Officers and Members 7 Member / Officer communication Discussion of the formal processes, service procedures, etc (whether enshrined in a protocol, Memorandum of Understanding, etc) Response times and requirements Procedures required by Heads of Service [if appropriate] 8 Influencing styles and strategies Different forms of power and how they impact Developing an appropriate 'influencing style' Exploring strategies for improving communication and influencing at work 9 Review and evaluation Review and evaluation of learning Personal action plans

Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business. We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings. This course will help participants: Learn a structured and proven approach to the negotiation of contract terms Apply the key principles of negotiation, playing the person and the problem Create a contract negotiation strategy - from opening to close Recognize and put to use proven negotiation tactics and techniques Learn how to embrace conflict positively - to 'say no, then negotiate' Plan and prepare for any commercial negotiation conversations Understand the stages of negotiation and how to move through them 1 Closing and negotiating from a position of personal power The eight steps of a sales or commercial negotiation Ten ways to resist price pressure How to draw on sources of power when you have less authority The six principles of influence and persuasion and how to use them 2 Effective negotiation - planning and theory How to plan and structure your negotiation for a successful and quick conclusion Influence: knowing how to 'push or pull' to win an argument Achieving a BATNA - a range of practical skills and techniques Case study: planning for a client negotiation around contract or price issues 3 Effective closing and negotiation - practice and reality Higher-level questioning techniques to investigate and solve problems Listening to lead - active listening and structuring your conversation The most common 'unforced' negotiation mistakes and errors Case study: setting objectives, sources of value, trading concessions 4 Sales negotiation tactics and playing the game How high - how hard - how soon; why now How to identify hidden or perceived currencies and values How to use these to establish a higher base price Negotiation best-practice checklist and summary

This very practical one-day programme provides participants with the skills and knowledge required to be an effective member of the procurement team and to enable them to procure a wide range of resources for the organisation, in a compliant and cost-effective manner. It also empowers them to be able to collaborate with all key stakeholders. By the end of the programme participants will be able to: Understand the basic concepts of good procurement practice Apply a range of tools and techniques for developing scopes of work and specifications Apply various methods to select and evaluate suppliers Develop robust contract award strategies Appreciate the commercial importance of effective procurement and opportunities to reduce cost and add value Develop appropriate procurement strategies depending on risk and value Appreciate the legal aspects of procurement 1 Welcome Introductions Aims and objectives Plan for the day 2 The basics of procurement The concept of total cost of ownership v price The procurement cycle The roles of the customer and the contractor Impact upon profit 3 Specification process Importance of effective specifications Specification development process Types of specification Team approach Use of performance specifications Early supplier involvement (ESI) / early contractor involvement (ECI) 4 Quality Concepts and practices Defining 'fit for purpose' Conformance to requirements Compliance to standards Role of the supplier Quality assurance tools and techniques 5 Procurement methods RFP RFQ ITT Negotiated procurement Strategic partnerships Outsourcing 6 Tendering How to undertake a formal tendering process Business case to award Critical stages in the process Risks and benefits 7 Tender evaluation How to undertake a quotation analysis Tools of analysis Use of VFM models Role of the customer Comparisons around cost, quality, and delivery 8 Supplier selection and evaluation Developing critical selection criteria Using the 10Cs model Importance of effective selection process Weighting systems Importance of validity and evidence 9 Capital equipment procurement Life cycle cost issues Payback calculations Compatibility issues Maintenance and training issues After-sales support 10 Supplier relationships Corporate social responsibility issues Communication 360 feed-back Open and ethical Initial understanding Clear and fair terms and conditions 11 Close Review of key learning points Personal action planning

Why Learn Rhino 3d and V-ray for Rhino Basic to Intermediate Training Course? Course Link Learn Rhino 3D and V-Ray for Rhino Basic to Intermediate Training Course. Designed for beginners and experienced users, this course empowers you with essential modeling and rendering techniques. Choose between in-person or live online sessions. Duration: 16 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own schedule by pre-booking hours of your choice, available from Mon to Sat between 9 am and 7 pm. London Design Training Course Certified tutors for Rhino 3D and Vray Training - Online, On-Site, or In-Class one to one. Choose from a diverse range of Rhino courses conducted by expert trainers with extensive production experience. Rhino 3D and V-Ray Comprehensive Training Course Duration: 16 hours Course Overview: Learn Rhino 3D and V-Ray with our Basic to Intermediate Training Course. Perfect for beginners, this course equips you with the skills to navigate Rhino's interface, create captivating 3D models, apply textures, and utilize V-Ray for stunning renders. Course Outline: I. Introduction to Rhino 3D and V-Ray (1 hour) Get familiar with Rhino 3D and V-Ray interfaces and essential tools Master viewport navigation with expert controls Understand units and tolerance for precise designs Customize your workspace for seamless workflow II. Creating Basic 3D Objects (3 hours) Craft captivating 3D shapes and objects Edit objects and work with curves for refined designs Explore surfaces and solids for advanced modeling Utilize transformations and copying techniques for enhancements III. Materials and Textures (2 hours) Unleash the power of materials and textures on your designs Apply stunning materials to bring your creations to life Enhance your designs with custom materials for an aesthetic boost IV. Basic Lighting Techniques in V-Ray (2 hours) Discover the magic of lighting with V-Ray for impactful renders Utilize V-Ray lights and HDRI maps for striking lighting effects Adjust lighting settings for impeccable results V. Enhancing Renders with V-Ray Settings (3 hours) Optimize V-Ray render settings for the best output Adjust global illumination and reflection settings for desired looks Elevate renders with dynamic effects like depth of field and motion blur VI. Advanced Modeling Techniques (2 hours) Master advanced modeling tools for intricate shapes Refine curve and surface creation and editing skills Handle solids with Boolean operations and trimming techniques VII. Advanced Lighting Techniques in V-Ray (2 hours) Create and adjust artificial lights for perfect illumination Utilize V-Ray's Sun and Sky system for realism Craft custom HDR images for enhanced lighting VIII. Exporting and Importing (1 hour) Learn file formats for seamless sharing and collaboration Prepare models for 3D printing with best practices Integrate models from other software for a unified workflow IX. Conclusion and Next Steps (30 minutes) Recap course knowledge and highlights Access valuable tips and resources for continuous learning Engage in interactive Q&A for feedback and support Resources: Explore V-Ray with a free trial at: https://www.chaosgroup.com/vray/sketchup/free-trial Access material library at: https://www.vray-materials.de/ Discover textures at: https://textures.com/ Downloads: Download Rhino 7 for Windows for a full 90-day evaluation at: https://www.rhino3d.com Experience Rhino 7 for Mac Evaluation with a user-friendly interface and seamless performance for 90 days. Upon completing the Rhino 3D and V-Ray Basic to Intermediate Training Course, participants can expect to achieve the following learning outcomes: Proficiency in Rhino 3D and V-Ray: Develop a comprehensive understanding of Rhino 3D and V-Ray interfaces, tools, and functionalities, enabling participants to navigate and utilize the software effectively. 3D Modeling Skills: Master the art of creating captivating 3D objects and shapes using Rhino 3D, including editing, transforming, and refining designs for diverse applications. Material Application: Acquire the ability to apply and customize materials and textures to enhance the visual appeal and realism of 3D models, elevating the quality of designs. Lighting Techniques: Gain expertise in utilizing V-Ray lighting tools, such as V-Ray lights and HDRI maps, to achieve striking lighting effects in rendered scenes. Rendering Excellence: Learn to optimize V-Ray render settings, control global illumination, and apply dynamic effects like depth of field and motion blur for high-quality and impressive renders. Advanced Modeling: Develop skills in advanced modeling techniques, including handling curves, surfaces, and solids, enabling participants to tackle complex design challenges. Lighting Mastery: Acquire the knowledge and expertise to create and adjust artificial lights, utilize the Sun and Sky system, and craft custom HDR images for realistic lighting setups. Seamless File Management: Understand various file formats for exporting and importing 3D models, facilitating efficient collaboration and preparation for 3D printing. Creative Problem-Solving: Enhance creative thinking and problem-solving abilities through hands-on practice and exploration of diverse design scenarios. Professional Presentation: Learn post-production techniques in Photoshop to enhance renders and create visually appealing design presentations for effective communication. Continuous Learning: Access valuable resources and tips to encourage continuous learning and professional growth in Rhino 3D and V-Ray.

First Aid for Mental Health 1-day course stands at the forefront of addressing the crucial aspect of mental well-being. Designed to equip individuals with essential skills and knowledge, this course offers a comprehensive exploration of mental health first aid.

Do you hear yourself saying the same thing over and over again? Do you want to bring some new skills to your role? If you have been in a sales role for some time it is easy to fall into a comfortable pattern. This workshop will help you incorporate advanced techniques drawn from NLP, behavioural science and social psychology into your existing skills. This course will help you: Use the consultative sales process to achieve more cross-sales Employ advanced rapport-building skills Assess the buying preferences of a customer Articulate the link between customer goals and needs Identify your customer's needs and wants Use advanced questioning techniques to gather information Resist the temptation to tell when it would be better to ask Identify communication preferences Given various scenarios, present a product to the explicit need of a customer Appreciate the impact of the language used during this stage of the sale and decide what language is appropriate with a variety of customers Handle objections positively Close the sale or gain commitment to further action 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Understanding yourself and your customers Personal communication style and what this means in a sales situation Wants versus needs What motivates people to buy Using social media tools such as LinkedIn Managing your portfolio to maximise sales Preparing to sell 3 The sales process Overview of the consultative sales process Review personal strengths and weaknesses as a salesperson Habits of top-performing sales people Common pitfalls Articulate sales goals 4 Building rapport 11 decisions that customers make in the first 9 seconds Spotting buyer communication preferences Building rapport with a wide variety of customers Dealing with emotions Keeping control 5 Questioning and listening Assumptions and how they trip us up Structured questioning Looking for cross-sales Honing your listening skills Identifying buyers' motivation Using summaries to move the customer forward 6 Presenting products and services to customers Choosing the right time to present Using features, advantages and benefits Tailoring your presentation of products and services to match buyer preferences and motivations 7 Gaining commitment When to close Dealing with difficult customers 5 things to avoid when handling a customer objection 8 Managing your business The link between service and sales Using customer surveys Winning back lost business 9 Putting it all together Skills practice Personal learning summary and action plans

When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans

This workshop will provide an opportunity to understand and apply a range of commercial analysis tools in a problem-solving environment.

Trade barriers are going up across the globe. And cybercrime is on the increase. The link between the two? The value of trade secrets. As countries become increasingly protectionist as regards international trade, so their IP law has been changing, with the result that companies that previously would have sought protection through patents are opting to go down the trade secret route instead. But is this a high-risk strategy? Technology is changing and this is having an impact on forms of commercial co-operation. Collaborative or open forms of innovation by their very nature involve the sharing of intellectual property (IP), and in many instances this IP is in the form of valuable confidential business information (ie, trade secrets). Little surprise, then, that trade secrets disputes have increased accordingly. At the same time, the changes in technology make trade secrets more vulnerable to attack, misappropriation, theft. So just how effective are the legal protections for trade secrets? How can organisations safeguard the value in their IP (increasingly, the single biggest line in their balance sheets)? This programme is designed to help you address these issues. Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. This session is designed to give you a deeper understanding of: Emerging trends in trade secrets protection and exploitation The current situation in key jurisdictions Recent case law How leading companies are responding The importance of trade secret metadata Different external stakeholders and their interests Key steps for effective protection of trade secrets Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. 1 What are trade secrets? Definitions Examples Comparison with other forms of IP (patents, confidential information, know-how, copyright) 2 Current trends The various changes taking place affecting trade secrets - legal changes, trade wars, cybercrime, technology, commercial practice The current position in the UK, Europe, USA, China, Japan, Russia Corporate best practice 3 Trade secret disputes - how to avoid them Trade secret policies, processes and systems Administrative, legal and technical protection mechanisms The role of employees The sharing of trade secrets with others 4 Trade secret disputes - how to manage them Causes Anatomy of a trade secret court case 'Reasonable particularity' 5 Related issues Insurance Tax authorities and investigations Investor relations 6 Trade secret asset management roadmap Maturity ladder First steps Pilot projects

Photoshop pay per hr training flexible time weekend evening