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2549 Courses in London

Dealing with difficult staff

By SAVO CIC

Summary This half day course is designed to help managers and supervisors understand the causes of poor behaviour and look at different strategies for dealing with this. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff. Alternatively it could be increased to a day-long course with participant’s role playing different scenarios in the afternoon. For voluntary and community organisation participants the course could include dealing with difficult volunteers as well as paid staff.

Dealing with difficult staff
Delivered In-Person in Thetford or UK WideFlexible Dates
£150

Recruiting and Selecting Staff

By SAVO CIC

This half day course is designed to help managers and supervisors to develop or hone their interviewing skills and ensure that your organisation’s recruitment processes are rigorous but fair. It will cover how to develop an efficient recruitment process, how to read a CV or application form to ensure that you choose the right candidates for interview, how to organise and conduct the interview process and the follow-up procedures. It can be adapted to cover the needs of organisations, statutory agencies or small businesses. Although scheduled as a half day course, it can be extended to cover a whole day to include some role play interviews.

Recruiting and Selecting Staff
Delivered In-Person in Thetford or UK WideFlexible Dates
£150

3-week Fast Beginner to Improvers Balboa Course with Janet Davis

5.0(16)

By SwingdanceUK

Fast Beginners to Improvers Balboa Course with Janet Davis Learn this popular 1930s Swing dance. Join Janet and learn the basics you need to dance the Balboa and how to incorporate it into your Lindy Hop or Jive.

3-week Fast Beginner to Improvers Balboa Course with Janet Davis
Delivered In-PersonFlexible Dates
£60 to £90

Project planning and control (In-House)

By The In House Training Company

This programme concentrates on the core planning skills needed to develop sound practical project plans in a team environment. This enables the plan to be modified should requirements change or difficulties arise. The programme also gives participants the confidence to practise those skills and apply them in the work environment and deliver their projects more successfully in the future. Participants learn fundamental project management concepts and terminology, demystifying the project management process, and, in particular, how to: Break a project down into manageable sections and ensure nothing is left out Understand and apply estimating techniques to develop realistic estimates Sequence work effectively and carry out critical path analysis to determine project duration and which tasks to pay closest attention to Manage project risk effectively to protect project value Monitor, control and re-plan the project to best keep it on track Close out the project and ensure the project comes to an orderly end 1 Introduction Self-introductions and personal objectives Course objectives Sharing of project issues 2 Project management concepts Characteristics of a project and what should be kept as operational responsibilities Understanding the triple and quadruple constraints - and their limitations Prioritising requirements through the MOSCOW technique Product v project life cycle Key project roles and responsibilities - the importance of sponsorship and clarity of roles 3 Starting a project, and the importance of the terms of reference / project brief Avoiding the pressure to 'just do it'! The importance and benefits of planning The best time to learn! Initial project documentation - the BOSCARDI approach 4 Breaking the work down Understanding alternative breakdown structures such as the product breakdown structure and work breakdown structure Guidelines for creating a work breakdown structure to ensure the full work scope is identified 5 Estimating Alternative estimating techniques and associated confidence levels Further considerations - loss and resource factors 6 Organising the work Use of network diagrams to develop a clear sequence of work Critical path analysis and calculating the project duration and task float - and usage 7 The management of project risk Understanding the nature of project risk The risk analysis and risk management processes How to best manage threats and opportunities Running a risk workshop Using the risk register 8 Scheduling the work The importance of the Gantt chart and understanding its limitations The Gantt chart layout and using alternative views such as the tracking Gantt Using alternative dependencies 9 Resource issues Assigning resources and resolving resource overloads Crashing and fast-tracking your project and potential issues to look out for 10 Controlling the project The control cycle and alternative feedback mechanisms Alternative progress reporting Assessing the impact The importance of re-planning The benefits of control Change control - the importance of impact analysis The steps of change control and the use of the issue register 11 Closing the project The project closure checklist Reviewing the project - things to avoid Developing meaningful lessons and ensuring they are applied effectively The post-project review - its importance to the organisation

Project planning and control (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Motivating people - skills for managers (In-House)

By The In House Training Company

This training day will help managers explore what they need to do to create a motivating environment at work and learn some theory, tools and ideas to inspire motivation at individual and team level. Motivation is a key factor in effective people management and successful team performance. It involves engaging and inspiring your people and developing them in such ways as to improve their effectiveness and thus have a greater benefit to customers. It can also involve having tough conversations with those who do not seem to be motivated. By the end of the workshop participants will be able to: Identify key motivating factors at work and learn and create ideas to better engage staff Learn a conversation tool to use for challenging discussions Explain their role in motivating staff and understand a range of techniques and approaches to use in the workplace Review learning and have an action plan to take back and implement at work 1 Welcome, housekeeping, objectives Breaking the ice Setting personal objectives 2 Group work: identifying personal motivators and where they come from 3 Defining motivation The characteristics of a motivated team Input and group discussion 4 Factors impacting on motivation at work Using pre-work to identify challenges, hotspots and obstacles Feedback in plenary Exploring the benefits of motivation that address current challenges and agreeing outcomes for change 5 Commitment vs. compliance - organisational engagement and the manager's approach to buy in 6 Team challenge task using a theory about motivation Trainer input and review in plenary 7 Group task - complete a plan for individuals identified in pre-workshop task 8 Skill / will - a motivation tool: trainer input, followed by tasks that are assessed and discussed in peer groups 1-2-1 feedback task on approaches and plans to be taken back and used at work Feedback and plenary review 9 DEAL - a conversation tool: how to construct a conversation plan about motivation with an individual Peer professional 1-2-1s to practice the discussion planned and gain feedback 10 Review, evaluation and action planning

Motivating people - skills for managers (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Wednesday Advanced 7.30pm Bookings Open Now

5.0(21)

By The Guitar Social

Advanced: Next level jamming ideas for next level players - where we jam advanced level songs (songs requiring barre chords, 7ths, m7th, maj7th, 9th, m9th, sus chords, lead work and complex rhythms) broken down and rebuilt ahead of an end of term performance in front of a live audience. Highly recommended for the player with some time to practice. Working towards a performance event in front of your friends and family and other members of The Guitar Social community on Saturday 17th June An Advanced level player feels like you’ve got it. You’re looking for a challenge and can pick up and adjust to new ideas quickly.

Wednesday Advanced 7.30pm Bookings Open Now
Delivered In-PersonJoin Waitlist
FREE

Wednesday Advanced Final session on the 30th of August

5.0(21)

By The Guitar Social

Advanced: Next level jamming ideas for next level players - where we jam advanced level songs (songs requiring barre chords, 7ths, m7th, maj7th, 9th, m9th, sus chords, lead work and complex rhythms) broken down and rebuilt ahead of an end of term performance in front of a live audience. Highly recommended for the player with some time to practice. Working towards a performance event in front of your friends and family and other members of The Guitar Social community on Saturday 17th June An Advanced level player feels like you’ve got it. You’re looking for a challenge and can pick up and adjust to new ideas quickly.

Wednesday Advanced Final session on the 30th of August
Delivered In-PersonJoin Waitlist
FREE

Tuesday Advanced 7.30pm Bookings Open Now

5.0(21)

By The Guitar Social

Advanced: Next level jamming ideas for next level players - where we jam advanced level songs (songs requiring barre chords, 7ths, m7th, maj7th, 9th, m9th, sus chords, lead work and complex rhythms) broken down and rebuilt ahead of an end of term performance in front of a live audience. Highly recommended for the player with some time to practice. Working towards a performance event in front of your friends and family and other members of The Guitar Social community on Saturday 17th June An Advanced level player feels like you’ve got it. You’re looking for a challenge and can pick up and adjust to new ideas quickly.

Tuesday Advanced 7.30pm Bookings Open Now
Delivered In-PersonJoin Waitlist
FREE

Personal resilience (In-House)

By The In House Training Company

This workshop-based bite-size will provide space to explore some practical tools and ideas on how to be more resilient when faced with challenging and tough situations. There is an opportunity to do a self assessment and bring it to the day as a means to identify areas to work on and begin to master skills that will enhance resilient thinking. There will be time to explore what resilience is and understand the range of practical tools and techniques available that can be used beyond the workshop itself. By the end of the workshop participants will be able to: Discuss and evaluate their personal strengths and areas for development in being more resilient at work Understand what resilience involves and how to identify and challenge their own beliefs that undermine resilience Understand the four aspects of resilience - confidence, adaptability, building support and maintaining a clear perspective Understand how to use resiliency tools to help to cope better with the challenge of change Review and evaluate their learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions and objectives Breaking the ice 2 Identifying current challenges in relation to work How we handle these challenges 3 Defining resilience and how and why it helps our personal effectiveness and thinking 4 Resilience skills and how to develop them 5 Learning a resilience tool that promotes new ways of thinking / working 6 Review and evaluation of learning Action planning

Personal resilience (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Seasonal Floral Basket for Mother's Day

By BloomsFair

Mother's Day flower basket arranging workshop. A gift for your mum that you've made yourself with love!

Seasonal Floral Basket for Mother's Day
Delivered In-PersonFlexible Dates
£65