Overview This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. Description The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. Methods of Improving the Way You Sound – 10 key tips on vocal improvement. Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. Features and Benefits – How to practically apply them in a sales scenario. Logical and Emotional Purchasing – A further look at the reasons we buy. Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. Who should attend the course? Anyone who handles inbound or outbound sales calls over the telephone. Requirements for Attendance No prerequisites required.
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Why Choose Revit Basic to Advanced Training Course? Course info. Revit Basic to Advanced Master complex 3D modeling, BIM workflows, and project phasing. In-person or live online options available. Enroll now to elevate your architectural, engineering, and construction projects with advanced Revit techniques. Duration: 16 hours Methof: Personalized 1-on-1. Customized Schedule: Choose a convenient hour from Mon to Sat between 9 am and 7 pm to create your own schedule. Revit Basic to Advanced Training Course: Learn the fundamentals of Revit for architecture and structural design, supporting BIM workflows for efficient building construction. Delivery Options: In-class at our center Live online sessions Who Should Attend? Ideal for architects, building designers, structural engineers, and general users. Course Outline: I. Introduction to Revit Explore Revit's purpose and applications Familiarize yourself with the user-friendly interface and essential tools Navigate efficiently and control viewports Initiate and save projects for future reference II. Setting up a Project Create new projects and use templates for efficiency Establish project levels, grids, and crucial building information Configure project units for precision and consistency III. Basic Modeling Master the creation and customization of walls, doors, and windows Develop floors, ceilings, and roofs for complete building structures Craft functional and aesthetically pleasing stairs and railings IV. Advanced Modeling Learn to design custom parametric families to enhance productivity Explore conceptual modeling tools for creative freedom Integrate lighting and materials for realistic 3D rendering V. Views and Sheets Efficiently manage views and organize them effectively Generate informative and well-structured sheets for documentation Integrate schedules and tags to enhance information clarity VI. Annotation and Detailing Add clear and concise text and dimensions to your designs Customize detail components for precise annotations Employ symbols and keynote legends for standardized documentation VII. Phasing and Worksharing Grasp the concepts of phasing and design options Manage and modify phases effectively Collaborate seamlessly with worksharing features VIII. Project Collaboration and Management Establish a productive worksharing environment Monitor and track worksets and user activities Synchronize worksets for a coordinated team effort IX. Advanced Documentation Create specialized and advanced schedules for comprehensive project insights Develop legends and keynotes to enhance documentation clarity Finalize construction documents with professional-looking sheets and title blocks X. Conclusion and Next Steps Recapitulate the course content and achievements Receive valuable tips for continuous learning and further resources Engage in a Q&A session to address any remaining queries or concerns For more information and to start your learning journey, visit our website or download the free trial of Autodesk Revit from the provided link: https://www.autodesk.co.uk/autodesk/revit
Get your Award for Personal Licence Holders qualification here with us at Knight Training! The Award for Personal Licence Holders (APLH) is the prerequisite for you to get your Personal Licence, aimed at anyone who wishes to sell or authorise the sale of alcohol. The course is a legal requirement, and it basically runs through the responsibilities that one must know in order to sell alcohol in a designated premises. Here at Knight Training we welcome our customers with open arms and provide the best service possible. Why waste more time? Call us now at 01524 388279 to get your APLH today!
Overview This course has been created to help safely navigate attendees through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Attendees will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks. Description It’s estimated that absence from work costs the UK economy over £13 billion per year, with the ‘average’ employee taking around seven days off sick annually. The need for managers, HR people and leaders to control absenteeism is critical if a company is to survive and prosper. But just what is ‘absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law? As well as the usual training material, attendees on this course also receive several useful handouts and exercises relating to absence management. Topics covered: An Absence Management Model – this section identifies a simple model for managers to apply when dealing with absenteeism Defining Absence – the text book definition will help learners clearly understand what is meant by absence Types of Absence – unravelling the different types of absence and distinguishing between absence and leave Classifying Absence – by classifying types of absence, the learner can begin to get a steer on how to manage it Statistics – identifying the real cost of absence and looking at regional and sector differences Reasons for Absence – considering the high-level issues that have an impact on absence, like culture and job design Causes of Sickness – here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company Absence Management – Stage 1 – contracts, policies, procedures and legal entitlements are all examined here, to allow learners to get a grasp of what they have to know to Absence Management – Stage 2 – record keeping, costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner’s own organisation Absence Management – Stage 3 – setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviews Traditional Approaches – an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management Reducing Absenteeism – through less traditional approaches, looking at ‘carrots and sticks’, targets, employee assistance, unusual initiatives and organisational culture. Recent Developments – considering the impact of ‘fit notes’ and potential pandemics. Who should attend This course has been designed for anyone that deals with absence or needs to have an awareness of the absence management process. This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations. Requirements for Attendance None.
CS2 - (High Risk) Confined Space Entry, Full Breathing Apparatus, Self-Rescue and BA Control - This course is designed to provide delegates that need to enter confined spaces with an in-depth understanding of the requirements of the law, associated regulations and safe systems of work. This course covers access, egress and safe working practices in confined spaces. Book via our website @ https://www.vp-ess.com/training/confined-spaces/cs2-(high-risk)-confined-space-entry-full-breathing-apparatus,-self-rescue-and-ba-control/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
Lemon Bottle can be used on the face and body to great effect. Just one session can dramatically reduce fat deposits and return a more youthful and defined facial contour for small areas such as the jowls and chin. For larger areas like tummies, bingo wings and bums, clients may need up to 5 sessions to see dramatic results. Lemon Bottle are water-based solutions injected into the fatty tissue, surround the cells and destroy them. The remains of the fat cells are then excreted by the body safely as waste. Lemon Bottle is used for people who want to get rid of stubborn areas of fat in their faces and bodies and is clinically proven for these purposes. Course Entry Requirements: This course is suitable for both medics and non-medics. You can enrol on this training course if you meet one of the following: NVQ Level 3 in beauty therapy, ITEC or HND Medically qualified as a nurse, doctor or dentist with current registration with the NMC, GMC or GDC. 12 Months of Needling Experience or 6 Months of Needling Experience and Anatomy & Physiology Level 3 or Above. Course Structure: 20 hours of pre-study E-learning and 1 practical training Course Agenda: Areas covered within the course: Anatomy and physiology of the skin and tissues Infection control Sharps and hazardous waste training First aid and anaphylaxis training Pre-study fat-dissolving theory training Practical training Clinical set up Professional live demonstrations Frequently Asked Questions Is this course suitable for beginners or those with prior experience? Lemon Bottle Fat Dissolving Training Course is designed for aesthetics practitioners who already have a foundation in basic injection techniques and experience in the field. Prior experience in administering injections is essential to enrol in this advanced course. Will I receive a certification upon completion? Yes, upon successfully completing our training course, you will receive a certification in Lemon Bottle Fat Dissolving. This certification acknowledges your advanced skills and expertise in administering these fat dissolving treatments. It can enhance your professional reputation and provide a competitive edge in the aesthetics industry. What topics are covered in the course curriculum? Our course curriculum covers various topics related to Lemon Bottle fat dissolving treatments. These include product knowledge, patient selection and assessment, injection techniques, treatment protocols, managing complications, and post-treatment care. The curriculum is designed to provide you with a comprehensive understanding of the Will I have access to ongoing support after completing the course? Absolutely! We provide ongoing support to our students even after they complete the training course. Our instructors and support staff are available to answer any questions, provide guidance, and offer assistance as you navigate your career in Aqualyx and Deso fat dissolving treatments. We are committed to supporting your continued growth and success. Are there financing options available for the course? We offer flexible payment options and financing plans to make our Lemon Bottle Fat Dissolving Training Course more accessible. Please reach out to our admissions team for detailed information on available payment options and financing plans.
The BB Glow Facial is one of the newer facial treatments to reach the beauty market and is becoming an increasingly popular choice for many clients. A BB Glow Foundation Facial is a highly effective micro-needling treatment with immediate, lasting effects. This safe and intensive skin treatment can improve the facial tone and smooth out imperfections, freckles, and wrinkles. The treatment goal of using the micro-needle therapy system is to lighten and smooth the face's skin tone. In this course, you will learn how to create a semi-permanent foundation lasting for months, which hides facial imperfections. Learn the newest mesotherapy treatment loved by the world, which can also be available in your beauty salon. Course Entry Requirements: This course is available for those that meet at least one of the following: Minimum 18 years NVQ Level 2 Beauty or equivalent desirable Good command of English Needling accredited training Course Pre-Study/Practical & Length: 20 hours of pre-study E-learning and 1 practical day Course Agenda This courses theory knowledge is delivered through our interactive e-learning training portal and completed with either: One day onsite training One day Zoom based training All courses are kept to a reduced size, with a maximum of six attendees per course. Areas covered in this course: Anatomy and physiology of face and skin The choice of colour for the type of skin Written documentation (treatment card) Photographic documentation The principles of hygiene Purpose of the treatment and the obtained effect Assessment of customer expectations Contraindications for BB Glow treatments Preparation of clients and positions for the procedure Application rules for anaesthesia Possible complications after treatments Types of pigments Insurance Practice: Practice on models Demonstration of the procedure on the model Enrolling in our BB Glow Foundation Training Course offers numerous benefits for students, as well as significant advantages for clients and potential earning potential. Let's explore these benefits in detail: Benefits for Students: Expertise in BB Glow Foundation: Our training course equips students with the knowledge and skills to master the BB Glow Foundation technique. You will learn the latest application techniques, colour theory, product selection, and client consultation. This specialised training will set you apart as a skilled BB Glow artist. Practical Hands-on Experience: We prioritise practical learning by providing extensive hands-on training opportunities. Under the guidance of experienced instructors, you will have the chance to practice the BB Glow Foundation technique on models. This practical experience will enhance your confidence and proficiency in delivering excellent results. Professional Advancement: By enrolling in our BB Glow Foundation Training Course, you are investing in your professional advancement. You will expand your skill set, stay updated with industry standards, and gain expertise in the popular BB Glow technique. This will enhance your professional reputation and open doors to new career opportunities. Benefits for Clients: Flawless and Radiant Skin: BB Glow Foundation is a popular semi-permanent makeup technique that creates the appearance of flawless, radiant skin. By enrolling in our training course, you will be able to offer this highly sought-after treatment to your clients. They will benefit from a semi-permanent foundation that evens out skin tone, hides imperfections, and provides a natural-looking glow. Time-saving Solution: Clients who opt for BB Glow Foundation can save time in their daily makeup routine. The semi-permanent nature of the treatment eliminates the need for daily foundation application, saving clients valuable time and effort. They can wake up with a fresh-faced look and feel confident throughout the day. Customised Results: As a trained BB Glow artist, you will have the expertise to customise the treatment to suit each client's skin tone and preferences. By selecting the appropriate pigments and adjusting the intensity, you can achieve personalised results that enhance the client's natural beauty. Clients will appreciate the tailored approach and individualized outcomes. Earning Potential: By offering BB Glow Foundation as part of your services, you can significantly increase your earning potential. The popularity of BB Glow treatments has been growing, and clients are willing to invest in achieving flawless, long-lasting skin. As a skilled BB Glow artist, you can attract a larger clientele and set competitive pricing for your services. Satisfied clients are more likely to become repeat customers and refer others, further boosting your earning potential. Enrolling in our BB Glow Foundation Training Course will not only benefit you as a student but also provide valuable advantages for your clients and potential earning potential in the beauty industry. Begin your journey toward professional excellence and financial success by enrolling today. Frequently Asked Questions (FAQ) about our BB Glow Foundation Training Course: Is this course suitable for beginners or those with prior experience? Our BB Glow Foundation Training Course is designed for both beginners and experienced professionals in the beauty industry. Whether you are new to semi-permanent makeup or already have a background in the field, our course will provide you with the necessary knowledge and skills to master the BB Glow Foundation technique. What qualifications or prerequisites do I need to enrol in the course? No specific qualifications are required to enrol in our BB Glow Foundation Training Course. However, a passion for the beauty industry and a desire to learn and improve your skills are highly recommended. Our course is open to anyone who wants to gain expertise in the BB Glow technique. Will I receive a certification upon completion? Yes, upon successfully completing our training course, you will receive a certification in BB Glow Foundation. This certification recognises your skills and expertise in performing the BB Glow technique. It can enhance your professional credibility and assist you in building your career in the beauty industry. What topics are covered in the course curriculum? Our course curriculum covers a wide range of topics related to BB Glow Foundation, including skin anatomy and physiology, product knowledge, colour theory, sanitation and hygiene, consultation and client assessment, application techniques, aftercare, and touch-up procedures. The curriculum is designed to provide a comprehensive understanding of the technique and its application. Are there any hands-on training opportunities? Absolutely! Our BB Glow Foundation Training Course includes extensive hands-on training sessions. You will have the opportunity to practice the BB Glow technique on models under the guidance of experienced instructors. This practical experience is essential to develop your skills and confidence in performing the treatment effectively. Will I have access to ongoing support after completing the course? Yes, we provide ongoing support to our students even after they complete the training course. Our instructors and support staff are available to answer any questions, provide guidance, and offer assistance as you embark on your career in BB Glow Foundation. We aim to support your continued growth and success. Are there financing options available for the course? We offer flexible payment options and financing plans to make our BB Glow Foundation Training Course more accessible. Please reach out to our admissions team for detailed information on available payment options and financing plans. If you have any additional questions or require further clarification, please feel free to contact us. We are here to assist you throughout your training journey and beyond. Course Benefits Benefits for Students Expertise in BB Glow Foundation: Our training course equips students with the knowledge and skills to master the BB Glow Foundation technique. You will learn the latest application techniques, colour theory, product selection, and client consultation. This specialised training will set you apart as a skilled BB Glow artist. Practical Hands-on Experience: We prioritise practical learning by providing extensive hands-on training opportunities. Under the guidance of experienced instructors, you will have the chance to practice the BB Glow Foundation technique on models. This practical experience will enhance your confidence and proficiency in delivering excellent results. Professional Advancement: By enrolling in our BB Glow Foundation Training Course, you are investing in your professional advancement. You will expand your skill set, stay updated with industry standards, and gain expertise in the popular BB Glow technique. This will enhance your professional reputation and open doors to new career opportunities. Benefits for Clients Flawless and Radiant Skin: BB Glow Foundation is a popular semi-permanent makeup technique that creates the appearance of flawless, radiant skin. By enrolling in our training course, you will be able to offer this highly sought-after treatment to your clients. They will benefit from a semi-permanent foundation that evens out skin tone, hides imperfections, and provides a natural-looking glow. Time-saving Solution: Clients who opt for BB Glow Foundation can save time in their daily makeup routine. The semi-permanent nature of the treatment eliminates the need for daily foundation application, saving clients valuable time and effort. They can wake up with a fresh-faced look and feel confident throughout the day. Customised Results: As a trained BB Glow artist, you will have the expertise to customise the treatment to suit each client's skin tone and preferences. By selecting the appropriate pigments and adjusting the intensity, you can achieve personalised results that enhance the client's natural beauty. Clients will appreciate the tailored approach and individualised outcomes. Earning Potential By offering BB Glow Foundation as part of your services, you can significantly increase your earning potential. The popularity of BB Glow treatments has been growing, and clients are willing to invest in achieving flawless, long-lasting skin. As a skilled BB Glow artist, you can attract a larger clientele and set competitive pricing for your services. Satisfied clients are more likely to become repeat customers and refer others, further boosting your earning potential. Enrolling in our BB Glow Foundation Training Course will not only benefit you as a student but also provide valuable advantages for your clients and potential earning potential in the beauty industry. Begin your journey toward professional excellence and financial success by enrolling today. Frequently Asked Questions Where is the Cosmetic College The Cosmetic College is located at: 3 Locks Court, 429 Crofton Road, Orpington, BR6 8NL How can I book? We have a few options for you to book. You can book by selecting an available training date above here on our website, by contacting us through email at hello@cosmetic.college or by contacting us on 0333 015 5117. Is a deposit required to book? All enrolments are charged an administration fee which is non-refundable. When you enrol you can elect to pay a deposit of 10% plus the administration fee or pay the total training course in full. We have full details of the terms and conditions of training course enrolments here Is this course suitable for beginners or those with prior experience? Our BB Glow Foundation Training Course is designed for both beginners and experienced professionals in the beauty industry. Whether you are new to semi-permanent makeup or already have a background in the field, our course will provide you with the necessary knowledge and skills to master the BB Glow Foundation technique. Will I receive a certification upon completion? Yes, upon successfully completing our training course, you will receive a certification in BB Glow Foundation. This certification recognises your skills and expertise in performing the BB Glow technique. It can enhance your professional credibility and assist you in building your career in the beauty industry. What topics are covered in the course curriculum? Our course curriculum covers a wide range of topics related to BB Glow Foundation, including skin anatomy and physiology, product knowledge, colour theory, sanitation and hygiene, consultation and client assessment, application techniques, aftercare, and touch-up procedures. The curriculum is designed to provide a comprehensive understanding of the technique and its application. Are there any hands-on training opportunities? Absolutely! Our BB Glow Foundation Training Course includes extensive hands-on training sessions. You will have the opportunity to practice the BB Glow technique on models under the guidance of experienced instructors. This practical experience is essential to develop your skills and confidence in performing the treatment effectively. Will I have access to ongoing support after completing the course? Yes, we provide ongoing support to our students even after they complete the training course. Our instructors and support staff are available to answer any questions, provide guidance, and offer assistance as you embark on your career in BB Glow Foundation. We aim to support your continued growth and success. Are there financing options available for the course? We offer flexible payment options and financing plans to make our BB Glow Foundation Training Course more accessible. Please reach out to our admissions team for detailed information on available payment options and financing plans. If you have any additional questions or require further clarification, please feel free to contact us. We are here to assist you throughout your training journey and beyond.
Course Introduction Covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms Please note: this course is for health care professionals and nurses only. About this event Course Introduction This course concentrates on B12 deficiency, symptoms, treatments and management. The course covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms of pernicious anaemia. This course is interactive and we include case studies and discuss issues regarding diagnostic testing. We review inclusion and exclusion criteria and identification of appropriate clients. Delegates will get the opportunity to review practice with hands on practical demonstrations of how to give injections correctly. We will cover administration techniques, where to give the injections and record keeping / documentation. We will discuss role and responsibilities and contraindications and precautions. The delegates will leave this course with an example of an individual protocol of Patient Specific Direction (PSD) and a competence based framework document to be used in practice. This course is very interactive. AIMS AND OBJECTIVES Understand the need for accountability and responsibility in relation to role development Demonstrate an understanding of safe practice Describe the signs and symptoms of pernicious anaemia Describe pernicious anaemia and its impact on patients Fully understand the principles, and practice B12 deficiency and B12 injections Understand the importance of safety issues related to giving injections Understand the law relating to role and function of the HCA and prescribing. Describe why patients require B12 injectionsBe able to correctly identify anatomical sites for injectionsDemonstrate correct administration techniquesDemonstrate how to correctly dispose of wasteDemonstrate correct infection control procedures and use of PPEDescribe when patients require referral and understand the importance of referral using correct clinical pathwaysDemonstrate an understanding of anaphylaxis and emergency proceduresUnderstand the need for correct prescribing proceduresBe able to document consultations following your organisations procedures COURSE CONTENTS Role and responsibilities Accountability guidelines and requirements Pernicious anaemia Blood- function B12 Deficiency Risk factors/groups Causes of B12 deficiency Diagnosis and reference ranges, testing Protocols and guidelines Factors affecting B12 diagnosis and treatment Factors affecting absorption B12 injections and common side effects Could it be B12 Deficiency Supplements Side effects and management including ADR’s Anaphylaxis Contraindications and Precautions Correct Administration and techniques including practical session Injection sites Legal Issues including consent Prescribing and Patient Specific Directions What to record Storage Disposal of injections/waste Infection control Needle stick injuries Competence and supervised practice Policies and procedures Facts and Figures Setting up and running a clinic Insurance/indemnity Research/evidence base and resources WHO SHOULD ATTEND? HCAs Nurses Doctors Pharmacists Anyone interested in Vitamin B12 deficiency and pernicious anaemia and those working with clients with B12 deficiency AB Health Group awards CPD points / certificate of attendance for each course. If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. The charge for the certificate including postage is £30.