Lean Six Sigma Yellow Belt Certification Program

Establish the structure that supports and sustains Lean Six Sigma Quality

Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO, and Yield)

Select successful, high-impact projects that match strategic objectives

Document, measure, and improve key processes using the DMAIC (Define, Measure, Analyze, Improve, and Control) Methodology

Utilize data-based thinking to make key business decisions

Lean Six Sigma's focus on the customer, on quality, and on results

The costs of poor quality

Critical factors to consider when deploying Lean Six Sigma

Lean Six Sigma as a process improvement methodology

Lean Six Sigma metrics

Why do it - ROI and payback for Lean Six Sigma

Business Process Management

Critical Lean Six Sigma roles and responsibilities

Main aspects of managing the organizational change

Project selection

How to strategically align business metrics and projects within an organization

How to identify and measure quality characteristics which are critical to customers

What does the customer (internal or external) really want from our products and services?

Establishing appropriate teams and setting those teams up to be successful

What defines a good measurement system?

How are we doing (learning the secret to measuring the right things, right)?

How to improve output measures by understanding and measuring the process

Where are there defects (how to properly select and scope high-impact projects)?

Where is the process broken (the Lean Six Sigma version of root cause analysis)?

How to determine the process efficiency, or value add, of a process

The appropriate use of quality tools

Understanding the concept of variation and how to reduce knee-jerk reactions

How to achieve breakthrough results for any key measure

How can we ensure the identified improvements will be sustainable (the basics of process control)?