Name: Sales, Engaging Your Customers
Price: 890 GBP
Availability: InStock

Dublin

London

Facilitated by Registered Clinicians with extensive experience
Overview
Facilitated by registered nurses with first hand clinical experience, this Mouth Care and Oral Hygiene Training 1/2 day blended learning course allows attendees to demonstrate theoretical and practical simulation within a classroom or virtual environment.
Participants will further their knowledge and skills in mouth care and oral hygiene across varied healthcare settings.
Why is Mouth Care and Oral Hygiene Important?
Effective oral hygiene practices (mouth care) are necessary to ensure the maintenance of effective oral health through the removal of bacterial plaque, dry mouth care and denture care. Good oral health is important for eating and drinking, communication, the absence of pain and infection, and paramount for dignity and comfort. There is increasing evidence linking poor oral health to systemic diseases including cardiovascular disease, diabetes and hospital acquired pneumonia.

Session Outline
Identify conditions that a person could develop due to poor oral hygiene
Discuss the impact that oral/dental conditions could have on a person’s quality of life
Outline the range of equipment that is available to use to deliver mouth care
Demonstrate undertaking an assessment of a person’s oral hygiene and providing appropriate mouth care
Identify a healthy mouth
Be able to tailor oral health care to a patients/residents needs
Be aware of how to implement and update a care plan and know when to refer for additional help
Learning from a case study
Aimed At
Mouth care and oral hygiene training is an excellent course for healthcare professionals working in a range of healthcare settings
Facilitated By
Registered nurse with first hand clinical experience.
CPD Accredited

Underpinned By


Wren Healthcare Ltd

Oral Hygiene

Facilitated by Registered Clinicians with extensive experience


Mouth Care and Oral Hygiene Training

Please enquire for prices

Pressure Area Care Training is facilitated by Registered Clinicians with extensive experience
Overview
Facilitated by registered nurses with first hand clinical experience, this ½ day blended learning course allows attendees to gain theoretical and practical pressure area care knowledge.
This training course is intended to cover all aspects of pressure area care including practical application within a classroom or virtual environment.
Why Is It Important?
The 2009 Parkside Nursing Home tragedy marked a turning point in raising awareness for pressure area care training. 5 residents within their care died between July 22nd and August 6th as a direct response from pressure ulcers developed during their admission. 
Since 2009 various initiatives have been introduced, however incidents of pressure ulcers remain at a disappointingly high level. Each year in the NHS in England, just under a quarter of a million patients develop a new pressure ulcer with, on average, 2000 newly acquired pressure ulcers developing each month (Public Health England, 2015). 
Pressure ulcers are the result of tissue damage caused by diminishing blood supply to the skin, usually because the area has been placed under pressure (NPUAP/EPUAP/PPPIA, 2014). It is felt 95% of all pressure sores are avoidable.

Pressure Area Care Training Session Outline
Anatomy and physiology
Risk assessment, skin assessment and care
Repositioning and early mobilisation
Grading and treatment of pressure ulcers – including React to Red
Aimed At
All healthcare workers across all settings with existing pressure area care knowledge wanting to enhance their current understanding. Alternatively, those new to healthcare looking to acquire new skills and practice effectively.
Facilitated By
Registered nurse with first hand clinical experience.
CPD Accredited

Underpinned By


Empower your parkinson's disease care with comprehensive training from experienced healthcare professionals


Pressure Area Care Training

Facilitated by registered clinicians with extensive experience
Overview
Infection, Prevention and Control Training – This half day blended learning course allows participants to demonstrate theoretical and practical simulation within a classroom environment.
This training course is intended to provide a broad understanding of the accountability and responsibility for infection control using principles of ASEPSIS and ANTT.

Why Is Infection Control Important?
The potential human and financial burden of health care associated infections (HCAIs) and AMR is immense and is a priority area for health and public health around the world. 
The impact of infection for the patient can range from superficial to life threatening, and includes social, psychological and physical effects. 
Patients may suffer pain, require additional interventions, or experience extended length of stay and long-term physical effects as a result of infection.
Aseptic technique is highlighted as an essential component in infection prevention programmes. Ability to undertake aseptic technique is an important clinical skill for all health professionals, especially nurses and midwives. 
Aseptic technique is used to support procedures such as cannulation, insertion of urinary catheters, blood cultures, wound dressings and administration of intravenous drugs.


Infection Control Training Session Outline
Identify who is most at risk of Infection.
Understand how infection may spread in their working environment
Understand how to break the chain of Infection
Understand how hand hygiene is important in the spread and prevention of Infection
Identify and be able to use, types of personal protective equipment (PPE), and when they are used to help stop the spread of Infection
Demonstrate knowledge of how to use, and dispose of sharps safely
Be able to describe how asepsis is imperative in the spread and prevention of infection
Be able to complete ANTT to assist in breaking the chain of spread and prevention of infection
Aimed At
Healthcare professionals looking to enhance their current skills/knowledge and review current practice or looking to acquire new skills.
Facilitated By
Registered nurses with first hand clinical experience.
CPD Accredited

Underpinned By


Infection Prevention & Control (IPC)

Infection, Prevention and Control Training

Facilitated by Registered Clinicians with extensive experience
Overview
Facilitated by registered nurses with first hand clinical experience, this ½ day blended learning course allows learners to gain theoretical and practical stroke care knowledge.
This training course is intended to cover all aspects of safe principles of stroke care including practical application within a classroom environment.
Why Is It Important?
Every 5 seconds someone in the world will die of a stroke (World Stroke Campaign 2016). In England and Wales, a total of 1 million stroke survivors need post-acute care (Intercollegiate Stroke Working Party 2015). Although the incidence of stroke increases with age, 1 in 4 people that have a stroke are younger than 65 years old.

Session Outline
Components of the Cardiovascular System
Understand Stroke Risk Factors, Signs and Types Common complications relating to Stroke
Understand risk factors and risk assessments for Stroke
Be able to encourage change in individuals including lifestyle interventions
Be aware of Pharmacological/Post Stroke Interventions
Have an understanding of Prevention of Further Strokes Provide Support for Families and Carers post Stroke
Participate in Case Studies and be aware of Life After Stroke
Aimed At
Healthcare professionals across all environments, already caring for Stroke sufferers wanting to enhance their current skills/knowledge and review current practice. Or those unfamiliar to stroke care nursing looking to acquire new skills.
Facilitated By
Registered nurse with first hand clinical experience.
CPD Accredited

Underpinned By


Stroke Care Training

Facilitated by Registered Clinicians with extensive experience
Overview
Facilitated by registered nurses with first hand clinical experience, this ½ day blended learning course allows attendees to gain theoretical and practical pressure area care knowledge.
This training course is intended to cover the knowledge and principles of good record keeping. Appreciation of the legal, regulatory, contractual requirements around record keeping. Good clinical entries, tools in relation to the record life cycle, skills to assess the quality of your own record keeping.

Why Is It Important?
Nursing documentation is the cornerstone of best practice. It serves many diverse, complex and important functions from ensuring consistency of clinical care and good communication between practitioners, to providing evidence in a court of law that patients have received appropriate, high-quality, evidence-based care… or, indeed, that they have not. The phrase ‘if it is not documented, it was not done’ should be the guiding principle used when documenting care in order to ensure that a clear picture of a patient’s care history can be gained.
Session Outline
An appreciation the regulatory, contractual and legal requirements regarding record keeping
Gain an understanding of how to make good clinical entries
Learn specific tools in relation to the record keeping lifecycle
Develop the skills to assess the quality of their record keeping
Examine 2 case studies to review the implications and consequences which may arise as a result of breaches to their professional code of conduct
Aimed At
All healthcare workers across all settings with existing knowledge wanting to enhance their current understanding. Alternatively, those new to healthcare looking to acquire new skills and practice effectively.
Facilitated By
Registered nurse with first hand clinical experience.
CPD Accredited

Underpinned By


Facilitated by Registered Clinicians with extensive experience

Record Keeping and Defensible Documentation Training

Loughborough

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			<p>This course shows you how to apply various approaches and algorithms to solve business problems through AI and ML, follow a methodical workflow to develop sound solutions, use open-source, off-the-shelf tools to develop, test, and deploy those solutions, and ensure that they protect the privacy of users. This course includes hands-on activities for each topic area.</p>
			<div><i></i> 5 Days 1 Exam</div>
			<div><i></i>  £595.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><h3>Overview:</h3>
<p>Artificial intelligence (AI) and machine learning (ML) have become an essential part of the toolset for many organisations. When used effectively, these tools provide actionable insights that drive critical decisions and enable organisations to create exciting, new, and innovative products and services. This course shows you how to apply various approaches and algorithms to solve business problems through AI and ML, follow a methodical workflow to develop sound solutions, use open-source, off-the-shelf tools to develop, test, and deploy those solutions, and ensure that they protect the privacy of users. This course includes hands-on activities for each topic area.</p>
<h3>Course Objectives:</h3>
<p>In this course, you will implement AI techniques in order to solve business problems. You will:</p>
<p>• Specify a general approach to solve a given business problem that uses applied AI and ML.<br />• Collect and refine a dataset to prepare it for training and testing. <br />• Train and tune a machine learning model. <br />• Finalize a machine learning model and present the results to the appropriate audience. <br />• Build linear regression models. <br />• Build classification models. <br />• Build clustering models. <br />• Build decision trees and random forests. <br />• Build support-vector machines (SVMs). <br />• Build artificial neural networks (ANNs). <br />• Promote data privacy and ethical practices within AI and ML projects. </p>
<p> </p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h4><span>Lesson 1: Solving Business Problems Using AI and ML</span></h4>
<p>Topic A: Identify AI and ML Solutions for Business Problems<br />Topic B: Formulate a Machine Learning Problem<br />Topic C: Select Appropriate Tools  </p>
<h4>Lesson 2: Collecting and Refining the Dataset</h4>
<p>Topic A: Collect the Dataset<br />Topic B: Analyze the Dataset to Gain Insights<br />Topic C: Use Visualizations to Analyze Data<br />Topic D: Prepare Data</p>
<h4>Lesson 3: Setting Up and Training a Model</h4>
<p>Topic A: Set Up a Machine Learning Model<br />Topic B: Train the Model </p>
<h4>Lesson 4: Finalizing a Model </h4>
<p>Topic A: Translate Results into Business Actions<br />Topic B: Incorporate a Model into a Long-Term Business Solution </p>
<h4>Lesson 5: Building Linear Regression Models</h4>
<p>Topic A: Build a Regression Model Using Linear Algebra<br />Topic B: Build a Regularized Regression Model Using Linear Algebra<br />Topic C: Build an Iterative Linear Regression Model </p>
<h4>Lesson 6: Building Classification Models</h4>
<p>Topic A: Train Binary Classification Models<br />Topic B: Train Multi-Class Classification Models<br />Topic C: Evaluate Classification Models<br />Topic D: Tune Classification Models</p>
<h4>Lesson 7: Building Clustering Models</h4>
<p>Topic A: Build k-Means Clustering Models<br />Topic B:  Build  Hierarchical  Clustering  Mode</p>
<h4>Lesson 8: Building Advanced Models</h4>
<p>Topic A: Build  Decision Tree Models<br />Topic B: Build Random Forest Model Lesson</p>
<h4>Lesson  9: Building Supports Vector Machines</h4>
<p>Topic A: Build SVM Models for Classification<br />Topic B:  Build SVM Models for Regression</p>
<h4>Lesson 10: Building Artificial Neural Networks</h4>
<p>Topic A: Build Multilayer Perceptrons (MLP)<br />Topic B: Build Convolutional Neural Networks (CNN)</p>
<h4>Lesson 11: Promoting Data Privacy and Ethical Practices</h4>
<p>Topic A: Protect Data Privacy<br />Topic B: Promote Ethical  Practices<br />Topic C: Establish Data Privacy and Ethics Policies</p>
<p></p>
	
		<h3>Prerequisites</h3>
		<p></p><p>To ensure your success in this course, you should have at least a high-level understanding of fundamental AI concepts, including, but not limited to: machine learning, supervised learning, unsupervised learning, artificial neural networks, computer vision, and natural language processing.</p>
<p>You should also have experience working with databases and a high-level programming language such as Python, Java, or C/C++.</p>
<p></p>
	
		<h3>Target Student</h3>
		<p></p><p>The skills covered in this course converge on three areas-software development, applied math and statistics, and business analysis. Target students for this course may be strong in one or two or these of these areas and looking to round out their skills in the other areas so they can apply artificial intelligence (AI) systems, particularly machine learning models, to business problems.  So the target student may be a programmer looking to develop additional skills to apply machine learning algorithms to business problems, or a data analyst who already has strong skills in applying math and statistics to business problems, but is looking to develop technology skills related to machine learning.   A typical student in this course should have several years of experience with computing technology, including some aptitude in computer programming. </p>
<p>This course is also designed to assist students in preparing for the Certified Artificial Intelligence (AI) Practitioner certification.</p>
<p></p>

This course shows you how to apply various approaches and algorithms to solve business problems through AI and ML, follow a methodical workflow to develop sound solutions, use open-source, off-the-shelf tools to develop, test, and deploy those solutions, and ensure that they protect the privacy of users. This course includes hands-on activities for each topic area.
5 Days 1 Exam £595.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Overview:
Artificial intelligence (AI) and machine learning (ML) have become an essential part of the toolset for many organisations. When used effectively, these tools provide actionable insights that drive critical decisions and enable organisations to create exciting, new, and innovative products and services. This course shows you how to apply various approaches and algorithms to solve business problems through AI and ML, follow a methodical workflow to develop sound solutions, use open-source, off-the-shelf tools to develop, test, and deploy those solutions, and ensure that they protect the privacy of users. This course includes hands-on activities for each topic area.
Course Objectives:
In this course, you will implement AI techniques in order to solve business problems. You will:
• Specify a general approach to solve a given business problem that uses applied AI and ML.
• Collect and refine a dataset to prepare it for training and testing. 
• Train and tune a machine learning model. 
• Finalize a machine learning model and present the results to the appropriate audience. 
• Build linear regression models. 
• Build classification models. 
• Build clustering models. 
• Build decision trees and random forests. 
• Build support-vector machines (SVMs). 
• Build artificial neural networks (ANNs). 
• Promote data privacy and ethical practices within AI and ML projects. 
 

Modules/Lessons

Lesson 1: Solving Business Problems Using AI and ML
Topic A: Identify AI and ML Solutions for Business Problems
Topic B: Formulate a Machine Learning Problem
Topic C: Select Appropriate Tools 
Lesson 2: Collecting and Refining the Dataset
Topic A: Collect the Dataset
Topic B: Analyze the Dataset to Gain Insights
Topic C: Use Visualizations to Analyze Data
Topic D: Prepare Data
Lesson 3: Setting Up and Training a Model
Topic A: Set Up a Machine Learning Model
Topic B: Train the Model 
Lesson 4: Finalizing a Model
Topic A: Translate Results into Business Actions
Topic B: Incorporate a Model into a Long-Term Business Solution 
Lesson 5: Building Linear Regression Models
Topic A: Build a Regression Model Using Linear Algebra
Topic B: Build a Regularized Regression Model Using Linear Algebra
Topic C: Build an Iterative Linear Regression Model 
Lesson 6: Building Classification Models
Topic A: Train Binary Classification Models
Topic B: Train Multi-Class Classification Models
Topic C: Evaluate Classification Models
Topic D: Tune Classification Models
Lesson 7: Building Clustering Models
Topic A: Build k-Means Clustering Models
Topic B: Build Hierarchical Clustering Mode
Lesson 8: Building Advanced Models
Topic A: Build Decision Tree Models
Topic B: Build Random Forest Model Lesson
Lesson 9: Building Supports Vector Machines
Topic A: Build SVM Models for Classification
Topic B: Build SVM Models for Regression
Lesson 10: Building Artificial Neural Networks
Topic A: Build Multilayer Perceptrons (MLP)
Topic B: Build Convolutional Neural Networks (CNN)
Lesson 11: Promoting Data Privacy and Ethical Practices
Topic A: Protect Data Privacy
Topic B: Promote Ethical Practices
Topic C: Establish Data Privacy and Ethics Policies

Prerequisites

To ensure your success in this course, you should have at least a high-level understanding of fundamental AI concepts, including, but not limited to: machine learning, supervised learning, unsupervised learning, artificial neural networks, computer vision, and natural language processing.
You should also have experience working with databases and a high-level programming language such as Python, Java, or C/C++.

Target Student

The skills covered in this course converge on three areas-software development, applied math and statistics, and business analysis. Target students for this course may be strong in one or two or these of these areas and looking to round out their skills in the other areas so they can apply artificial intelligence (AI) systems, particularly machine learning models, to business problems. So the target student may be a programmer looking to develop additional skills to apply machine learning algorithms to business problems, or a data analyst who already has strong skills in applying math and statistics to business problems, but is looking to develop technology skills related to machine learning. A typical student in this course should have several years of experience with computing technology, including some aptitude in computer programming. 
This course is also designed to assist students in preparing for the Certified Artificial Intelligence (AI) Practitioner certification.


Mpi Learning - Professional Learning And Development Provider

Machine Learning (ML)

NLP Practitioner

Trainers Course

Azure Machine Learning

Microsoft AI-900

AI (Artificial Intelligence)

This course shows you how to apply various approaches and algorithms to solve business problems through AI and ML, follow a methodical workflow to develop sound solutions, use open-source, off-the-shelf tools to develop, test, and deploy those solutions, and ensure that they protect the privacy of users. This course includes hands-on activities for each topic area.

Certified Artificial Intelligence Practitioner

General Admission

Empower your parkinson's disease care with comprehensive training from experienced healthcare professionals
Overview
This 3-hour CPD-accredited course is designed to provide healthcare professionals with the essential knowledge and skills necessary to provide effective care and support for individuals with Parkinson’s disease.
The course covers all aspects of Parkinson’s disease care, including understanding the condition, recognising symptoms, and developing strategies to manage associated risks, such as falls.
By the end of the course, healthcare professionals will be equipped with the expertise to provide high-quality care and support to individuals living with Parkinson’s disease.
Why Is It Important?
Parkinson’s Disease Care Training is crucial for healthcare professionals to provide effective care and support for patients with Parkinson’s disease. Parkinson’s is a progressive neurological condition that can cause tremors, rigidity, slowness of movement, and other symptoms that can fluctuate throughout the day. 
Healthcare professionals must understand the importance of administering Parkinson’s medication on time, every time, to help manage the patient’s condition and ensure they receive the appropriate care while in a care facility. By receiving comprehensive training on Parkinson’s disease care, healthcare professionals can deliver personalised care and support that can significantly improve the patient’s quality of life.
Delivered virtually by nurse trainers
Aims & Objectives
To equip healthcare professionals with a foundational understanding of Parkinson's disease and its associated risks, symptoms, and physiological effects.
To provide healthcare professionals with the knowledge and skills necessary to conduct risk assessments, develop fall prevention strategies, and implement effective care plans for individuals with Parkinson's disease.
To improve healthcare professionals' awareness of the importance of risk assessments, good documentation practices, and the Mental Capacity Act, 2005, in ensuring safety and quality care for individuals with Parkinson's disease.
Session Outline
Understanding Parkinson's Disease: Definition, symptoms, and diagnosis
The physiological effects of Parkinson's Disease: Movement, cognition, and mood
Managing Risks: Conducting risk assessments and developing fall prevention strategies
Medications and Treatment Options: Common medications and their effects on patients with Parkinson's disease
Documentation and Good Practice: The importance of documentation and good practice in providing safe and effective care
The Mental Capacity Act, 2005: Key principles and their application in Parkinson's disease care
End-of-Life and Palliative Care: Recognising the importance of end-of-life and palliative care associated with Parkinson's Disease and its management
Aimed At
This course is designed for healthcare professionals of all levels who seek to enhance their understanding of Parkinson’s disease care. The course is suitable for those who already have a foundational knowledge of Parkinson’s disease and are looking to deepen their understanding and develop new skills. Additionally, the course is beneficial for healthcare workers who are new to the field and wish to gain a comprehensive understanding of Parkinson’s disease care and management.
Facilitated By
The course is facilitated by an experienced Clinical Nurse Educator who has first-hand clinical experience in caring for individuals with Parkinson’s disease. The Nurse Educator draws on their extensive knowledge and experience to deliver a comprehensive training program that covers all essential aspects of Parkinson’s disease care and management. With their expertise, the Nurse Educator provides valuable insights and practical guidance to healthcare professionals, enabling them to develop the skills and knowledge necessary to provide high-quality care to patients and residents with Parkinson’s disease.
CPD Accredited

Underpinned By


Parkinson's Disease Care Training

Empowering healthcare professionals for optimal tracheostomy care.
Overview
Led by experienced registered nurses with first-hand clinical expertise, this half-day (3 hour) blended learning course offers comprehensive theoretical and practical training in tracheostomy care best practices. Participants will gain a deeper understanding of tracheostomy care through engaging activities that promote active learning and knowledge retention.

Why Is It Important?
Within head and neck surgical practice, tracheostomies are often managed both in ICU and the wider care settings. 
Proper care and management of tracheostomy patients is crucial to avoid complications that can negatively impact patients’ daily activities and overall quality of life. All healthcare staff responsible for the care of tracheostomy patients must have a thorough understanding of best practices, especially those who are unfamiliar with tracheostomies.
Through effective training in tracheostomy care, healthcare professionals can help prevent and manage complications, improve patient outcomes, and enhance the overall quality of care.
Tracheostomy Training Session Outline
Anatomy and Physiology including surgical procedures
Humidification and oxygen therapy
Suctioning a patient with a tracheostomy
Changing dressings and keeping the area clean
Fitting, managing and changing an inner cannula tube
Changing the inner tube
Stoma care and cuff management
Common complications and trouble shooting
Keeping accurate records
Full tube change procedure
Emergency tracheostomy management (resus) procedure and guidelines
Practical session using mannequin
Aimed At
This training is suitable for healthcare professionals of all levels and settings, including those who are already caring for tracheostomy patients and wish to enhance their current skills and knowledge while reviewing their current practice. It is also suitable for those who are unfamiliar with tracheostomy care and seeking to acquire new skills to provide effective care for their patients.
Whether working in community care or in a hospital setting, this training provides a comprehensive understanding of best practices in tracheostomy care, equipping healthcare professionals with the knowledge and skills they need to deliver high-quality care for tracheostomy patients.
Facilitated By
Registered nurses with first-hand clinical experience.
CPD Accredited

Underpinned By


Tracheostomy

Empowering healthcare professionals for optimal tracheostomy care.



Tracheostomy Training - Fundamentals of Tracheostomy Care

Bolton

Nottinghamshire

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">According to the Regulatory Reform (Fire Safety) Order 2005, anyone who operates in premises where they have some degree of control must take reasonable steps to minimize fire risks and ensure that appropriate emergency procedures are in place in case of a fire.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Fire poses a serious threat to all kinds of businesses and can cause severe damage unless adequate safety measures are implemented.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our service includes a comprehensive evaluation of your premises, your fire safety measures and your emergency evacuation plan. We will produce a detailed report with prioritised suggestions and practical advice on how to implement the necessary changes to reduce the fire risk.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our documentation is designed to be very informative so that you can clearly understand what actions you need to take to comply with the fire regulations. We can also provide customised fire documentation such as fire safety log books and written fire emergency procedures.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each fire risk assessment will identify the hazards in the workplace and how they can be eliminated, controlled, avoided or accepted. This is done by examining the sources of fire, assessing the potential impact and evaluating the risks and determining if the existing precautions are sufficient or if more can be done.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

According to the Regulatory Reform (Fire Safety) Order 2005, anyone who operates in premises where they have some degree of control must take reasonable steps to minimize fire risks and ensure that appropriate emergency procedures are in place in case of a fire.
Fire poses a serious threat to all kinds of businesses and can cause severe damage unless adequate safety measures are implemented.
Our service includes a comprehensive evaluation of your premises, your fire safety measures and your emergency evacuation plan. We will produce a detailed report with prioritised suggestions and practical advice on how to implement the necessary changes to reduce the fire risk.
Our documentation is designed to be very informative so that you can clearly understand what actions you need to take to comply with the fire regulations. We can also provide customised fire documentation such as fire safety log books and written fire emergency procedures.
Each fire risk assessment will identify the hazards in the workplace and how they can be eliminated, controlled, avoided or accepted. This is done by examining the sources of fire, assessing the potential impact and evaluating the risks and determining if the existing precautions are sufficient or if more can be done.



Comply At Work Ltd and AW Safety Group Ltd

Expert consultant to conduct Fire Risk Assessment of site/ workplace/ relevant building

Fire Risk Assessment

General admission

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			<p>A virtual sales training programme aimed at enhancing the skills of the salesperson to have engaging customer conversations which open opportunities and close more business.</p>
			<div><i></i> 2 Days</div>
			<div><i></i>  £890.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><h4><span>To enhance the participant's ability and confidence in presenting in a powerful, positive, and engaging way.<br /></span></h4>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £3,490  Plus VAT</strong></p>
<p> </p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Programme Outcomes</h3>
<h4><strong>Salespeople will find that they are able to:</strong></h4>
<ul>
<li>Have a more focused conversation with their customer</li>
<li>Ask questions which engage customers at a deeper level</li>
<li>overcome objections using a tried and tested process</li>
<li>present solutions that match the customer's expectations</li>
<li>close more business using these simple skills and behaviours</li>
</ul>
<h4>Module 1 - The Call</h4>
<ul>
<li>Preparation</li>
<li>Opening the call &amp; gaining interest</li>
<li>Building Rapport</li>
<li>Rolling Role Play part 1</li>
<li>Filmed demonstration following module of their opening call technique. Sent to facilitator to review</li>
</ul>
<h4>Module 2 - Understanding the Partner</h4>
<ul>
<li>Masterful Questioning &amp; Listening</li>
<li>Handling Questions &amp; Objections</li>
<li>Rolling Role Play part 2</li>
<li>Filmed demonstration of them using the questions and objection handling with one of their colleagues. (Sent to facilitator to review)</li>
</ul>
<h4>Module 3 - Presenting the Solution</h4>
<ul>
<li>Getting the right Structure</li>
<li>Design with the audience in mind</li>
<li>Delivery for maximum impact</li>
<li>Post Module Preparation - working in small teams to prepare a Customer Presentation</li>
</ul>
<h4>Module 4 - Practical - Practice makes perfect</h4>
<ul>
<li>Teams take it in turn to present their solution</li>
<li>Coaching comments linked to customer feedback</li>
<li>Who won the business and why?</li>
<li>Commitments</li>
</ul>
<p> </p>
<p></p>

A virtual sales training programme aimed at enhancing the skills of the salesperson to have engaging customer conversations which open opportunities and close more business.
2 Days £890.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

To enhance the participant's ability and confidence in presenting in a powerful, positive, and engaging way.
 
Available as private Face to Face and virtual sessions (max 12 delegates) - £3,490 Plus VAT
 

Modules/Lessons

Programme Outcomes
Salespeople will find that they are able to:
Have a more focused conversation with their customer
Ask questions which engage customers at a deeper level
overcome objections using a tried and tested process
present solutions that match the customer's expectations
close more business using these simple skills and behaviours
Module 1 - The Call
Preparation
Opening the call & gaining interest
Building Rapport
Rolling Role Play part 1
Filmed demonstration following module of their opening call technique. Sent to facilitator to review
Module 2 - Understanding the Partner
Masterful Questioning & Listening
Handling Questions & Objections
Rolling Role Play part 2
Filmed demonstration of them using the questions and objection handling with one of their colleagues. (Sent to facilitator to review)
Module 3 - Presenting the Solution
Getting the right Structure
Design with the audience in mind
Delivery for maximum impact
Post Module Preparation - working in small teams to prepare a Customer Presentation
Module 4 - Practical - Practice makes perfect
Teams take it in turn to present their solution
Coaching comments linked to customer feedback
Who won the business and why?
Commitments
 


A virtual sales training programme aimed at enhancing the skills of the salesperson to have engaging customer conversations which open opportunities and close more business.

Sales, Engaging Your Customers

Elevate your auditing expertise and lead the way in quality management with our ISO 9001:2015 Lead Auditor course, certified by CQI and IRCA. This comprehensive program is designed for professionals seeking to conduct first, second, and third-party audits of Quality Management Systems (QMS) against the ISO 9001:2015 standard.
Our course provides in-depth training on the principles and practices of auditing, equipping you with the knowledge and skills to effectively lead audit teams and assess the conformance and effectiveness of QMS in organizations. You will learn how to plan, conduct, report, and follow up on audits in compliance with ISO 19011 guidelines and ISO/IEC 17021 standards.
Key Features of the Course:
Certified Expertise: Achieve a globally recognized certification from CQI and IRCA, enhancing your professional credibility and career prospects.
Experienced Instructors: Learn from industry experts with extensive experience in quality management and auditing, who provide real-world insights and practical guidance.
Interactive Learning: Engage in hands-on exercises, case studies, and role-play scenarios that simulate real auditing situations, ensuring that you can apply what you learn directly to your work.
Comprehensive Curriculum: Cover all aspects of the ISO 9001:2015 standard, audit principles, and techniques, as well as risk-based thinking and the process approach.
Career Advancement: This course is ideal for those aspiring to become lead auditors, quality managers, or consultants, offering a pathway to new opportunities and enhanced professional status.
Upon successful completion of the course and examination, you will be awarded the prestigious CQI and IRCA certification, recognized globally as a mark of excellence in auditing. This certification will enable you to conduct audits for certification bodies and help organizations achieve compliance and continual improvement.
Enroll in our ISO 9001:2015 Lead Auditor course today and take the next step in your journey to becoming a leader in quality management.

QUALITY ACADEMY

Quality Management System

ISO 9001

Quality Management

Quality Assurance

Quality Auditor

Become a certified ISO 9001:2015 Lead Auditor with our CQI and IRCA accredited course. Gain the skills to lead quality management audits and enhance your career. Enroll now!

ISO 9001:2015 Lead Auditor (CQI and IRCA Certified)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>To ensure success, students will need to be familiar with using personal computers and should have experience using a keyboard and mouse. Students should also be comfortable working in the Windows environment and be able to manage information on their computers.</p>Overview<p>Upon successful completion of this course, you will be able to create and develop Excel worksheets and workbooks in order to work with and analyse the data that is critical to the success of your organisation.</p><p>This course is intended for those who wish to gain the foundational understanding of Excel that is necessary to create and work with electronic spreadsheets. Excel can help you organise, calculate, analyse, revise, update, and present your data.</p></div><div id="course-pills-2"><h4>Getting Started with Excel</h4><ul><li>Navigate the Excel User Interface</li><li>Use Excel Commands</li><li>Create and Save a Basic Workbook</li><li>Enter and Edit Cell Data</li><li>Fill Cells with Series of Data (AutoFill and Flash Fill)</li><li>Use Excel Help</li></ul><h4>Performing Calculations</h4><ul><li>Create Worksheet Formulas</li><li>Insert Functions and use Autocomplete</li><li>Reuse Formulas and Functions</li><li>Create an Absolute Reference</li></ul><h4>Modifying a Worksheet</h4><ul><li>Insert, Delete, and Adjust Cells, Columns, and Rows</li><li>Move and Copy Data between Cells</li><li>Search for and Replace Data</li><li>Use Spellcheck and Proofing</li></ul><h4>Formatting a Worksheet</h4><ul><li>Apply Text Formats</li><li>Apply Number Formats</li><li>Align Cell Contents</li><li>Apply and Copy Cell Styles</li><li>Apply Basic Conditional Formatting</li></ul><h4>Printing Workbooks</h4><ul><li>Preview and Print a Workbook</li><li>Controlling Page Layout</li><li>Adding Headers and Footers</li><li>Set Print Titles and Print Ranges</li></ul><h4>Managing Workbooks</h4><ul><li>Manage Worksheets</li><li>Insert and Delete Worksheets</li><li>Manage Workbook and Worksheet Views</li><li>Manage Workbook Properties</li></ul></div>

Duration
1 Days
6 CPD hours
This course is intended for
To ensure success, students will need to be familiar with using personal computers and should have experience using a keyboard and mouse. Students should also be comfortable working in the Windows environment and be able to manage information on their computers.
Overview
Upon successful completion of this course, you will be able to create and develop Excel worksheets and workbooks in order to work with and analyse the data that is critical to the success of your organisation.
This course is intended for those who wish to gain the foundational understanding of Excel that is necessary to create and work with electronic spreadsheets. Excel can help you organise, calculate, analyse, revise, update, and present your data.
Getting Started with Excel
Navigate the Excel User Interface
Use Excel Commands
Create and Save a Basic Workbook
Enter and Edit Cell Data
Fill Cells with Series of Data (AutoFill and Flash Fill)
Use Excel Help
Performing Calculations
Create Worksheet Formulas
Insert Functions and use Autocomplete
Reuse Formulas and Functions
Create an Absolute Reference
Modifying a Worksheet
Insert, Delete, and Adjust Cells, Columns, and Rows
Move and Copy Data between Cells
Search for and Replace Data
Use Spellcheck and Proofing
Formatting a Worksheet
Apply Text Formats
Apply Number Formats
Align Cell Contents
Apply and Copy Cell Styles
Apply Basic Conditional Formatting
Printing Workbooks
Preview and Print a Workbook
Controlling Page Layout
Adding Headers and Footers
Set Print Titles and Print Ranges
Managing Workbooks
Manage Worksheets
Insert and Delete Worksheets
Manage Workbook and Worksheet Views
Manage Workbook Properties

Nexus Human

Office Skills & Productivity

Office Skills

Excel Analytics

Microsoft Excel

Microsoft Office

Spreadsheet

Excel - Excel Essentials and Formulas

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for people who would be responsible for the leading the IQA process within an organisation. This includes managing or coordinating the work of a team of quality assurers. This course will help Lead IQA&#39;s to plan, allocate and monitor work in own area of responsibility, and make any necessary changes to original work plans.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In order to complete this Leading IQA qualification, you must already be a qualified <a href="https://pandaeducation.co.uk/assessor-training/ava-workplace-assessor-qualification/" target="_blank" rel="noreferrer noopener" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Assessor</a> and have achieved the <a href="https://pandaeducation.co.uk/assessor-training/iqa-internal-quality-assurance/" target="_blank" rel="noreferrer noopener" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Level 4 Award in Internal Quality Assurance of Assessment</a> qualifications.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The knowledge and skills development aspect of this course is delivered over a one day workshop. You will then receive mentoring visits from our Learning Advisor to support in achieving the practical outcomes.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Through attending this course you will be able to::</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Produce a work plan for your area of responsibility</li><li fr-original-style="" style="box-sizing: border-box;">Allocate and agree responsibilities with team members.</li><li fr-original-style="" style="box-sizing: border-box;">Monitor the progress and quality of work in own area of responsibility and provide feedback.</li><li fr-original-style="" style="box-sizing: border-box;">Review and amend plans of work for own area of responsibility and communicate changes</li></ul>

This course is for people who would be responsible for the leading the IQA process within an organisation. This includes managing or coordinating the work of a team of quality assurers. This course will help Lead IQA's to plan, allocate and monitor work in own area of responsibility, and make any necessary changes to original work plans. 
In order to complete this Leading IQA qualification, you must already be a qualified Assessor and have achieved the Level 4 Award in Internal Quality Assurance of Assessment qualifications.
The knowledge and skills development aspect of this course is delivered over a one day workshop. You will then receive mentoring visits from our Learning Advisor to support in achieving the practical outcomes. 
Through attending this course you will be able to::
Produce a work plan for your area of responsibility
Allocate and agree responsibilities with team members.
Monitor the progress and quality of work in own area of responsibility and provide feedback.
Review and amend plans of work for own area of responsibility and communicate changes

Panda Education and Training Ltd

Leading Internal Quality Assurance; Leading IQA

Level 4 Certificate in Leading IQA

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Build a rewarding career in content design</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Build a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(15, 21, 26); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Why take this course:</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Be in demand. Certified qualifications will help you stand out in a fast-growing industry</li><li fr-original-style="" style="box-sizing: border-box;">Build a career with impact. Design content experiences that will influence users worldwide</li><li fr-original-style="" style="box-sizing: border-box;">Broaden your opportunities. Optimise your skills to get hired at leading companies</li><li fr-original-style="" style="box-sizing: border-box;">Get qualified. Earn a&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">university credit-rated certification</strong>&nbsp;approved by industry leaders</li><li fr-original-style="" style="box-sizing: border-box;">Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(15, 21, 26); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">University credit-rated, industry-approved</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Our content design course is credit-rated by Glasgow Caledonian University and has been reviewed and endorsed by leaders in the tech industry. It covers everything you need to become a certified content design professional.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">10 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional Certificate in Content Design<br fr-original-style="" style="box-sizing: border-box;">Awarded by Scottish Qualifications Authority trading as SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this Professional Certificate in Content Design course you will learn:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">An introduction to content design.<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Understand what content design is and the role of a content designer.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Principles of good content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn the core principles of content design and why it matters.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Voice, tone and style<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how voice, tone, and style can create a cohesive product experience.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding your users<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Uncover your audience&#39;s goals and content needs.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Writing for interfaces<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn to write microcopy for buttons, notifications and other UI elements.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The product mindset<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Develop a product mindset by learning about product design systems and tools.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testing content<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to test, evaluate and improve your content.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">AI for content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to use AI tools to become a more effective content designer.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Working in content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to be the content champion within your organisation.</li></ul><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Support at every step</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">From day one, you&rsquo;ll be part of a lively community of tutors, mentors and fellow students that support each other along the way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Student Success team</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our friendly and responsive team will help you stay on track and keep you accountable.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course mentor</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your course mentor is an expert content designer who brings years of practical insight.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Student community</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Collaborate, share tips and build connections on our lively student Slack channels.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Writers and journalists who want to enhance their skills for the digital world</li><li fr-original-style="" style="box-sizing: border-box;">UX and UI designers who want to become more rounded professionals</li><li fr-original-style="" style="box-sizing: border-box;">Content designers looking for a formal qualification that validates their expertise</li><li fr-original-style="" style="box-sizing: border-box;">Digital marketers who need content design skills to succeed in their roles</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a writing, content or design background looking for a creative tech job</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Background</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses. To get the most value from this course, you will need some experience in writing and a genuine interest in words and language.</p><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.</p><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">English language</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To take this course, you should be fluent in verbal and written English. If English is not your first language, you should have a proficiency of C1 as defined by the CEFRL (Common European Framework of Reference for Languages).</p></section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

Build a rewarding career in content design
Build a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry.
Why take this course:
Be in demand. Certified qualifications will help you stand out in a fast-growing industry
Build a career with impact. Design content experiences that will influence users worldwide
Broaden your opportunities. Optimise your skills to get hired at leading companies
Get qualified. Earn a university credit-rated certification approved by industry leaders
Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way
University credit-rated, industry-approved
Our content design course is credit-rated by Glasgow Caledonian University and has been reviewed and endorsed by leaders in the tech industry. It covers everything you need to become a certified content design professional.



Study method
Online, self-paced
Duration
10 weeks
Access to content
12 months
Qualification
Professional Certificate in Content Design
Awarded by Scottish Qualifications Authority trading as SQA
Additional info
Exam(s) / assessment(s) is included in price
Tutor is available to students



Description
In this Professional Certificate in Content Design course you will learn:
An introduction to content design.
Understand what content design is and the role of a content designer.
Principles of good content design
Learn the core principles of content design and why it matters.
Voice, tone and style
Learn how voice, tone, and style can create a cohesive product experience.
Understanding your users
Uncover your audience's goals and content needs.
Writing for interfaces
Learn to write microcopy for buttons, notifications and other UI elements.
The product mindset
Develop a product mindset by learning about product design systems and tools.
Testing content
Learn how to test, evaluate and improve your content.
AI for content design
Learn how to use AI tools to become a more effective content designer.
Working in content design
Learn how to be the content champion within your organisation.
Support at every step
From day one, you’ll be part of a lively community of tutors, mentors and fellow students that support each other along the way.
Student Success team
Our friendly and responsive team will help you stay on track and keep you accountable.
Course mentor
Your course mentor is an expert content designer who brings years of practical insight.
Student community
Collaborate, share tips and build connections on our lively student Slack channels.
Who is this course for?
Writers and journalists who want to enhance their skills for the digital world
UX and UI designers who want to become more rounded professionals
Content designers looking for a formal qualification that validates their expertise
Digital marketers who need content design skills to succeed in their roles
Anybody with a writing, content or design background looking for a creative tech job
Requirements
Background
You don’t need experience in design or technology to enrol in our courses. To get the most value from this course, you will need some experience in writing and a genuine interest in words and language.
Commitment
You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.
English language
To take this course, you should be fluent in verbal and written English. If English is not your first language, you should have a proficiency of C1 as defined by the CEFRL (Common European Framework of Reference for Languages).

UX Design Institute 

Content Design

UX Writing

UI / UX Design

Professional Certificate in Content Design

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


MHFA England Mental Health First Aid

<p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(62, 62, 62);">Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education&rsquo;s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_self" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">here</strong></span></a>).</p><p style="color: rgb(36, 35, 35); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(36, 35, 35);">The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been <span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">fully funded by the DfE for eligible schools</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">and colleges</strong></span>. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.</p><p style="color: rgb(36, 35, 35); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 35, 35);">Working with an&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">expert trainer and a highly experienced Senior Mental Health Lead</strong></span>, who has&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">trained Senior Mental Health Leads in over 1000 schools and colleges nationwide</strong></span>, you will be introduced to the DfE&rsquo;s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.</p><ul style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;520+VAT per delegate.</strong>&nbsp;</span>(For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">subsidised rate for additional delegates of &pound;390+VAT</strong></span>&nbsp;- please just email us if this is an offer you would like to take up.)</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">An overview of the course structure can be found&nbsp;<a href="https://www.brightcoreconsultancy.com/_files/ugd/5bc70a_c7b3efd99188442fa7d20449bb8fd0ec.pdf" target="_blank" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">here.</strong></span></a></p></li></ul><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><span style="color: rgb(36, 35, 35); box-sizing: border-box;" fr-original-style=" color: rgb(36, 35, 35);">Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE&rsquo;s</span><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/995681/Learning_outcomes_for_senior_mental_health_leads_in_schools_and_colleges.pdf" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes for Senior Mental Health Leads</strong></a></span><span style="color: rgb(36, 35, 35); box-sizing: border-box;" fr-original-style=" color: rgb(36, 35, 35);">&nbsp;by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.</span></p><p style="text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;" fr-original-class="wysiwyg_bold_link_cls">View all testimonials </a></p><p style="text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials here).
The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.
Working with an expert trainer and a highly experienced Senior Mental Health Lead, who has trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE’s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.
Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs £520+VAT per delegate. (For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a subsidised rate for additional delegates of £390+VAT - please just email us if this is an offer you would like to take up.)
Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.
An overview of the course structure can be found here.
The DfE funding Code for this course is: SMHL018
Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE’s Learning Outcomes for Senior Mental Health Leads by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.
View all testimonials



Brightcore Consultancy

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process.

Designated Senior Mental Health Lead Course (Three full days plus 1-2-1 session)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Mental Health First Aid (MHFA&reg;) is an internationally recognised training course, designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. We offer both Adult and Youth MHFA England accredited courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Aside from the Full Two-Day Mental Health First Aider Courses, we also offer the&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">One Day - MHFA Champion Courses, to support schools and colleges. This one-day accredited course teaches you how to identify when a person might be experiencing a mental health issue and how to guide them to get the help they need.</span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a></p>

Mental Health First Aid (MHFA®) is an internationally recognised training course, designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. We offer the Youth Mental Health Awareness Half Day training and this three hour session raises awareness of young people’s mental health. It covers:
Some of the common mental health issues affecting young people, including depression, anxiety, eating disorders and psychosis
Skills to work more effectively with young people living with mental health issues
Ways to support young people with a mental health issue and relate to their experiences
View all testimonials

Children Mental Health

This introductory three hour session raises awareness of young people’s mental health. It covers:

Some of the common mental health issues affecting young people, including depression, anxiety, eating disorders and psychosis

Skills to work more effectively with young people living with mental health issues

Ways to support young people with a mental health issue and relate to their experiences

Youth Mental Health Awareness Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is run over 2 days you will learn about and how to teach and assess the following key areas: Policies. Legislation. CQC</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is run over 2 days you will learn about and how to teach and assess the following key areas:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Policies. Legislation. CQC</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Medication. Routes. Formulation. Types. Absorption.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MDT. Roles and Responsibilities. Levels of support. Boundaries and agreed ways of working.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Order. Receive. Store. Record. Transfer. Dispose.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">7 R&rsquo;s. Sources of info. Practical session including MAR charts.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Risk assessments. Person Centred Care. Review. Covert. Consent. Refuse.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Errors and action.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Infection Control and Technique.</p>

The course is run over 2 days you will learn about and how to teach and assess the following key areas: Policies. Legislation. CQC
The course is run over 2 days you will learn about and how to teach and assess the following key areas:
Policies. Legislation. CQC
Medication. Routes. Formulation. Types. Absorption.
MDT. Roles and Responsibilities. Levels of support. Boundaries and agreed ways of working.
Order. Receive. Store. Record. Transfer. Dispose.
7 R’s. Sources of info. Practical session including MAR charts.
Risk assessments. Person Centred Care. Review. Covert. Consent. Refuse.
Errors and action.
Infection Control and Technique.

Caring For Care

Medical Training

Teacher Training

Dementia Training

Assessor Training

Teaching & Training

Medication Train the Trainer

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Overcoming anxiety with NLP is a relatively straight-forward process that is quick, painless and highly effective.&nbsp; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You can live a life without anxiety</strong>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Nobody is born anxious...anxiety is modelled and embedded into our unconsciousness.&nbsp; A life without anxiety is everyone&#39;s right, so let&#39;s get on it and start removing it.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anxiety is a condition, a state, that can become &#39;real&#39; for those that suffer from it. This workshop is going to explore how you do that, and in doing so, look at how you can do something else to remove anxiety form your life.</p><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">What you can expect on this Overcoming Anxiety workshop?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On this virtual workshop, <a href="https://anlp.org/my-profile" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Paul McGowran</a>, will show delegates how to live a life free from Anxiety. Paul will help delegates identify the &lsquo;future&rsquo; nature of anxiety and the negative emotions involved. By introducing some basic techniques for resolving anxiety, Paul will help delegates begin the process of overcoming their own anxiety. Finally, he will set out the powerful <a href="https://proactivenlp.com/memory-re-solution-nlp/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Memory Re-Solution</a> technique. This technique will not only eliminate anxiety it will resolve all the negative emotions that keep anxiety in place.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Key objectives for this workshop are:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the triggers of anxiety for each delegate;</li>



<li fr-original-style="" style="box-sizing: border-box;">Identify the temporal (time based language) of anxiety;</li>



<li fr-original-style="" style="box-sizing: border-box;">Practise Future Pacing on future events;</li>



<li fr-original-style="" style="box-sizing: border-box;">Begin to understand the <a href="https://proactivenlp.com/memory-re-solution-nlp/" rel="noreferrer noopener" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Memory Re-Solution</a> technique to live a life free from Anxiety.</li></ul>During the workshop Paul will explore the NLP Communication Model and will demonstrate how we create anxious states. &nbsp;Exploring this model in detail delegates will develop the ability to transform their anxiety.<div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(20, 24, 39); box-sizing: border-box;" fr-original-style="color: rgb(20, 24, 39);">This workshop can act as a stepping stone to undertaking our comprehensive&nbsp;</span><a data-rich-text-format-boundary="true" href="https://proactivenlp.com/nlp-training-courses/" rel="noreferrer noopener" style="color: var(--awb-color5); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style="color: var(--awb-color5);">NLP Practitioner Training</a><span style="color: rgb(20, 24, 39); box-sizing: border-box;" fr-original-style="color: rgb(20, 24, 39);">. Choosing to develop the skills and attitudes of an NLP Practitioner and NLP Master Practitioner can result in your living an anxiety free life. &nbsp;Surely, that must be a good thing?</span><br fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div>

Overcoming anxiety with NLP is a relatively straight-forward process that is quick, painless and highly effective. You can live a life without anxiety.
Nobody is born anxious...anxiety is modelled and embedded into our unconsciousness. A life without anxiety is everyone's right, so let's get on it and start removing it.
Anxiety is a condition, a state, that can become 'real' for those that suffer from it. This workshop is going to explore how you do that, and in doing so, look at how you can do something else to remove anxiety form your life.
What you can expect on this Overcoming Anxiety workshop?
On this virtual workshop, Paul McGowran, will show delegates how to live a life free from Anxiety. Paul will help delegates identify the ‘future’ nature of anxiety and the negative emotions involved. By introducing some basic techniques for resolving anxiety, Paul will help delegates begin the process of overcoming their own anxiety. Finally, he will set out the powerful Memory Re-Solution technique. This technique will not only eliminate anxiety it will resolve all the negative emotions that keep anxiety in place.
Key objectives for this workshop are:
Understand the triggers of anxiety for each delegate;
Identify the temporal (time based language) of anxiety;
Practise Future Pacing on future events;
Begin to understand the Memory Re-Solution technique to live a life free from Anxiety.
During the workshop Paul will explore the NLP Communication Model and will demonstrate how we create anxious states. Exploring this model in detail delegates will develop the ability to transform their anxiety.
This workshop can act as a stepping stone to undertaking our comprehensive NLP Practitioner Training. Choosing to develop the skills and attitudes of an NLP Practitioner and NLP Master Practitioner can result in your living an anxiety free life. Surely, that must be a good thing?



Proactive NLP Ltd

Stress Management

Depression

Neuro-Linguistic Programming (NLP)

Anxiety Management

Happiness

Anxiety

Overcoming Anxiety with NLP is a three hour online workshop with Accredited Trainer of NLP and Clinical Hypnotherapist Paul McGowran of proactivenlp.com.  During the workshop Paul will take delegates through understanding how to resolve their own anxiety using NLP thinking and techniques.  You can live a life without anxiety, sign up now.

Overcoming Anxiety with NLP

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you a stressed, exhausted SEN/EBSA parent or carer, running on empty, with no time to shout <em fr-original-style="" style="box-sizing: border-box;">"HELP!"&nbsp;</em>let alone step off the hamster wheel to rest, recharge and recuperate?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Parenting neurodivergent and/or school avoidant young people comes with a unique set of challenges and, if you&#39;re finding yourself lurching from managing meltdowns to fighting for support or feeling isolated and judged because people don&#39;t understand, it can be really hard and I GET IT!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After finding myself pretty much burnt out I discovered and implemented quick and simple self-help and relaxation tools that have helped strengthen my coping skills to navigate my family&#39;s journey, rebuild my resilience and rediscover&nbsp;my old self!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I was so blown away by how beneficial simple habits can be that it&#39;s my mission to help others do the same - and so I created&nbsp;The SHARE Project.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ethos of THE SHARE Project is that&nbsp;we need to put our own oxygen mask on first&nbsp;so that we can&nbsp;best support our kids&nbsp;and my aim is that the tools you will learn during our time together will become your oxygen mask, not only for use in case of emergency, but as a sustainable part of your ongoing&nbsp;self-care and wellbeing.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During each&nbsp;of four, weekly, live&nbsp;online workshops, delivered over Zoom, you will learn and practise a new tool to implement daily over the coming week (just a&nbsp;few minutes at a time, I promise)!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Then, during the following week&#39;s workshop we will review your progress, make any tweaks and learn and practise the next tool...&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There&#39;ll be no suggestions of long and luxurious spa days and fluffy robes because most of us don&#39;t have the time to do that very often and, frankly, the benefits disappear almost as soon as you&#39;ve driven home... My mission<em fr-original-style="" style="box-sizing: border-box;">&nbsp;</em>is to give you sustainable tools to use anytime and anywhere to help yourself cope better and feel happier, regardless of what&#39;s going on around you!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each group session gives you the opportunity to connect with other SEN parents or carers&nbsp;experiencing similar challenges.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What our clients say:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">"</span></em><span style="color: rgb(32, 33, 36); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">The Share project was a gentle, kind experience which showed understanding for parenting with additional challenges. &nbsp;The refocusing was extremely powerful and I felt nurtured by the sessions."</span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(32, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" id="isPasted" fr-original-style="" style="box-sizing: border-box;">"I gained different techniques to build resilience and overcome overwhelm."&nbsp;</span><br fr-original-style="" style="box-sizing: border-box;"></span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(32, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" fr-original-style="" style="box-sizing: border-box;"><span data-sheets-root="1" style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" id="isPasted" fr-original-style="" style="box-sizing: border-box;">"has helped me have a more positive outlook day to day, relaxation has helped with my sleep"</span></span><span data-sheets-root="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you have any questions, please ask and I will be happy to help :)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sue&nbsp;</p>

Discover Calm and Happiness with The SHARE Project: Your Path to Resilience! 🌟
Are you feeling exhausted, overwhelmed and stretched to your limit?  With meetings and meltdowns to manage, battles for support, the frustration of feeling isolated or misunderstood, not to mention the pressure of juggling your job too, it can It can feel like you’re running on empty; hard to find a moment to step off the hamster wheel and just breathe.
I’ve been there, and I get it!💛
After being on the brink of burnout myself, I stumbled upon simple, yet impactful self-help, self-care and relaxation tools. These quick, effective techniques helped me rebuild my resilience, reclaim my sense of self and navigate challenges with renewed strength and joy.  And that’s how The SHARE Project was born.
What is The SHARE Project?
The SHARE Project is built on a simple principle: you need to put your own oxygen mask on first!  By nurturing yourself, you’re better equipped to support your children. Through our three, weekly, set of live online workshops, delivered via Zoom, you’ll discover practical tools to bring more calm and happiness into your daily life.
Here’s what you can expect:
Weekly Workshops:  Each week, we’ll introduce and practice one or two tools designed to fit seamlessly into your life (in just a few minutes at a time, I promise!). These are not your typical “luxury spa day” suggestions — because let’s face it, who has time for that?  Instead, you’ll learn sustainable, go-to strategies that you can use anytime, anywhere, to boost your wellbeing, even in the midst of chaos.  You will also receive a mid-week email of encouragement between workshops and printables to help record and track your progress.
Ongoing Support:  In each session, we’ll review your progress, fine-tune your approach, if needed, and introduce the next tool.  
Community Connection: You’ll be part of a supportive group of fellow SEN parents and carers who understand the unique challenges you face.  
What our clients say:
“The SHARE Project was a gentle, kind experience which showed understanding for parenting with additional challenges.  The refocusing was extremely powerful and I felt nurtured by the sessions.”
“It has helped me to have a more positive outlook day-to-day, and the relaxation has helped with my sleep.”	
“I looked forward to the sessions each week, they gave me time to focus on myself for a change.”
Ready to Feel More Calm and Happy?
If you’re ready to step off the hamster wheel and start reclaiming your joy, The SHARE Project is here for you. Let’s work together to help you feel more at peace, more resilient, and, most importantly, more you.
Got any questions? Send me a message and I’ll be happy to help! 😊
With love and support,  
Sue

AUsomeMums

Emotional Wellbeing

Emotional Resilience

Autism

Mental Resilience

Special Education Needs (SEN)

Self-help and relaxation skills and exercises for stressed, burned out SEN parents and carers

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