If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
This course provides detailed safeguarding adults & children awareness, including essential knowledge in the recognition and reporting of abuse and neglect, procedures and responsibilities. This is for all workforce involved in Social Care from the health, public, independent, or voluntary sectors. This subject forms standard 10 & 11 in The Care Certificate.
This course meets the standards to become a mental health first aider. If you wish to become a mental health first aider, this is a great way to understand what it takes, get some practice in and how to really help someone in mental health crisis.
This course provides attendees with the knowledge required to assess and care for service users with dysphagia.
Emergency Paediatric First Aid delivered by healthcare professionals - Educating through Experience
Want to learn more about Wirral Hospice St John's specialist palliative care and support services? Join us to hear all about the impact and social value of our services and our current partnerships, and the collaboration opportunities to evolve vital palliative and end-of-life care services across our Wirral community. Hot / cold drinks and light bites will be provided at the start of each session.
This half-day Suicide First Aid Lite training course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.