4 Courses in Leicester

Telephone Skills Training - Customer Care

5.0(28)

By Live And Learn Consultancy

Our 1-day Telephone Skills Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

Telephone Skills Training - Customer Care
Delivered in Sheffield or UK Wide or OnlineFlexible Dates
Price on Enquiry

Credit control and debt recovery - practical issues (In-House)

By The In House Training Company

Credit control and debt recovery - practical issues (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Getting paid - telephone tactics for debt collection (In-House)

By The In House Training Company

Getting paid - telephone tactics for debt collection (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Telephone sales - inbound (In-House)

By The In House Training Company

Telephone sales - inbound (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Online Options

Show all 311

PA Telephone Skills

By OnlineCoursesLearning.com

PA Telephone Skills
Delivered Online On Demand
£50

Telephone Skills Training

By Apex Learning

Telephone Skills Training
Delivered Online On Demand
£53

Telephone Skills at QLS Level 2

4.8(9)

By Skill Up

Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Telephone Skills at QLS Level 2
Delivered Online On Demand14 days
£105

Telephone Skills Training

By Training Tale

Telephone Skills Training
Delivered Online On Demand15 hours
£12

Telephone Skills Training

4.7(160)

By Janets

Telephone Skills Training
Delivered Online On Demand3 days
£25

Basic Telephone Skills: Enhancing Your Phone Etiquette and Communication

4.3(43)

By John Academy

Master the art of effective communication with our Basic Telephone Skills course. Elevate your phone etiquette, from answering calls to handling challenging situations and conducting business calls with professionalism. Enhance your customer service skills and discover best practices for seamless telephone communication. Enroll now for a comprehensive training that empowers you to excel in the dynamic world of professional phone interactions.

Basic Telephone Skills: Enhancing Your Phone Etiquette and Communication
Delivered Online On Demand
£24.99

PA : Telephone Skills, Business Writing, Minute Taking, Microsoft Office, Document Control

By NextGen Learning

PA : Telephone Skills, Business Writing, Minute Taking, Microsoft Office, Document Control
Delivered Online On Demand16 hours
£19

Business Administration Level 3 Diploma

5.0(10)

By Apex Learning

Limited Time Offer: Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Business Administration Now Hi, business enthusiast! When launching a new venture, understanding the fundamentals of Business Administration is crucial to your success. What’s the first thing you need to know? It’s the golden rule for running a thriving business! Embark on your journey to becoming a successful entrepreneur with the Business Administration Level 3 Diploma. This comprehensive course offers an in-depth exploration of Business Administration, providing you with the essential skills and knowledge to excel in various business settings. Enrolling in this Business Administration course is an excellent way to gain a solid foundation in business management and direction. Discover how effective business administration can pave the way for a range of careers with strong growth potential. Whether you're interested in health care management, business management, finance, accounting, or marketing, the skills you acquire will be invaluable in navigating these fields. Our structured bundle includes multiple in-depth courses designed to offer a rich and flexible learning experience. By immersing yourself in this comprehensive Business Administration program, you'll be well-prepared to take on diverse business challenges and make informed decisions. Start your journey today and equip yourself with the expertise needed for a successful career in Business Administration. Along with this Business Administration Bundle, you will get original hardcopy certificates, a transcript and a student ID card. Courses are included in this Bundle: Course 01: Business Administration Level 3 Course 02: Employment Law Level 3 Course 03: Introduction to Accounting Course 04: Level 3 Xero Training Course 05: Business Analysis Level 3 Course 06: GDPR Course 07: Level 3- Project Management Course 08: Customer Relationship Management Course 09:Team Management Course 10: Effective Communication Skills Diploma Course 11: Professional Bookkeeping Course Key Features of the Course FREE Business Administration Level 3 Diploma CPD-accredited certificate Get a free student ID card with Business Administration Level 3 Diploma training (£10 applicable for international delivery) Lifetime access to the Business Administration Level 3 Diploma course materials The Business Administration Level 3 Diploma program comes with 24/7 tutor support Get instant access to this Business Administration Level 3 Diploma course Learn Business Administration Level 3 Diploma training from anywhere in the world The Business Administration Level 3 Diploma training is affordable and simple to understand The Business Administration Level 3 Diploma training is entirely online Learning Outcomes Acquaint yourself on how to represent your boss and company to bring your success to new heights. Earn the skills of an effective administrator to recruit employees, conduct department meetings successfully, and engage with higher management. Strengthen your business writing skills, communication skills and telephone skills. Get the chance to broaden organising skills to schedule meetings and conferences as well as become punctual. Keep track of records and successfully file systems to avoid unnecessary turmoil for your organisation. Demonstrate the capacity to undertake rigorous secondary research on challenges, whether general business or company functions. Demonstrate the ability to apply broad management knowledge in real-world scenarios. Learn how to handle mail services and shipping and travel related arrangements skillfully. Course Curriculum: Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling ---------------Other Courses Are--------------- Course 02: Employment Law Level 3 Course 03: Introduction to Accounting Course 04: Level 3 Xero Training Course 05: Business Analysis Level 3 Course 06: GDPR Course 07: Level 3- Project Management Course 08: Customer Service Management Course 09: Course 10: Effective Communication Skills Diploma Course 11: Professional Bookkeeping Course How will I get my Certificate? After successfully completing the Business Administration course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Business Administration bundle. Requirements This Business Administration course has been designed to be fully compatible with tablets and smartphones. Career path Upon completing this course bundle, you may pursue the following career paths: Business administrator (£20,000 - £30,000 per year) Business analyst (£25,000 - £35,000 per year) Project manager (£30,000 - £40,000 per year) Customer service representative (£20,000 - £25,000 per year) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Administration Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Business Administration Level 3 Diploma
Delivered Online On Demand45 hours
£49

First Impressions: Telephone Skills

5.0(9)

By Chart Learning Solutions

First Impressions: Telephone Skills
Delivered Online On Demand16 minutes
£34.95