101 Courses in Leicester

Gain a comprehensive understanding of positive behavior support principles, strategies, and techniques with our course. Ideal for educators, caregivers, and professionals working with individuals with developmental disabilities, mental health issues, or behavioral challenges.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

This course presents the role of the care worker using demonstrations of good and bad practices. It includes information on Core Values, Code of Conduct, and Continual Professional Development. This subject forms Standard 1 of the Care Certificate.

The Emotional Logic workshop is designed to provide enlightening mindset shifts and educational activities around emotions, their purpose, and our values.

The course concentrates on management skills and techniques for creating an effective supervisory relationship and process. Emphasis is placed on interpersonal skills. Course Aims: • To provide participants with the skills necessary, knowledge and values that underpin effective supervision • Understand what supervision is • Describe the role of the supervisor • Describe how to develop other supervisors • Plan for effective supervision • Identify techniques to use during supervision sessions

This course looks at the initial alert and the decision-making process in deciding to make a referral, taking into consideration consent and capacity of the alleged vulnerable adult, keeping them at the centre of the decision-making process. How and who to refer to and the different types of response you could expect.