Mastering Critical Conversations: In-House Training We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan
Check out this Emergency First Aid at Work from Knight Training. Ensure the safety of your employees and take on the Emergency First Aid at Work Course that Knight Training offer at: https://knight.training/products/emergency-first-aid-at-work
The Qualsafe Level 3 Award in Emergency First Aid at Work (RQF) qualification is designed for individuals who wish to act as an emergency first aider in their workplace. Upon successful completion of this qualification, candidates will be equipped with the essential skills needed to give safe, prompt and effective first aid in emergency situations. As a regulated qualification, employers can book this course for their employees and rest assured that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks.
Transform Your Workplace with Corporate Wellbeing Workshops Boost your team's productivity and wellbeing with our tailored corporate workshops, including stress management, yoga, breathwork, and sound healing. Customisable sessions available for Central London locations. Mats available for hire. Contact us at info@numinity.co.uk or book a consultation via Calendly to discuss your needs. #WellbeingWorkshops #CorporateWellness #StressManagement #LondonEvents
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The Professional Driver 7-Hour Course for One Day Course Introduction: This one-day course is designed to provide professional drivers with the essential knowledge and skills required to operate their vehicles safely and efficiently. The course covers a wide range of topics, including: Licence requirements Personal protective equipment (PPE) Vehicle pre-trip inspections Safe and economic driving Bridge strike avoidance and route planning Vehicle security Overnight parking The course is delivered in a classroom/remote location setting and includes a mix of lectures, interactive discussions, and practical exercises. Participants will also have the opportunity to network with other professional drivers and share their experiences. Who should attend? This course is suitable for all professional drivers, regardless of experience level. It is particularly beneficial for drivers who are new to the profession, as well as drivers who are looking to refresh their skills and knowledge. What will you learn? Upon completion of this course, participants will be able to: Understand and comply with all applicable licence requirements for professional drivers Identify and use the correct PPE for different driving tasks Conduct pre-trip vehicle inspections to identify any potential problems Drive safely and economically, taking into account road conditions, traffic, and fuel efficiency Avoid low bridges and plan routes effectively Secure vehicles to prevent theft and hijacking Park vehicles safely overnight We look forward to seeing you there! 😃
Immerse Training is a fully regulated First Aid Training Provider. We love working in schools, nurseries and youth groups teaching young people how to keep each other safe and what to do if something goes wrong. With sessions sessions from 1 hour tasters for every class in a school, to after school first aid clubs, Immerse Training are certain to design a programme that’s right for you, your budget and your children. We currently deliver First Aid and Life-Saving skills across a variety of settings to groups of children and young people from 4 to 14 years old, when they are able to participate in accredited First Aid courses. All of our First Aid Training for Children courses are designed in collaboration with qualified childcare practitioners and child health clinicians. Our programmes can be tailored to meet any area of the curriculum from Early Years Foundation Stage through to Key Stage 3. First Aid Training for Children is a great way to prepare young people for specific activities such as Duke of Edinburgh expeditions, babysitting and sports leadership. First Aid Courses For Young People Programmes and sessions for young people focusing on how to keep each other safe and what to do if something goes wrong. Sessions are designed with age and national curriculum in mind, from 1 hour tasters to sessions for large groups, perfect as part of NCS and Duke of Edinburgh programmes. Our training for young people is fun, engaging and focuses on fundamental life saving skills. All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.