The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people! This workshop will enable you to: Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations Understand which skills and behaviours to use to be the most effective influencer Have greater confidence in situations where they need to influence someone Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive Review and evaluate learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions & getting to know you and why you are here Course objectives 2 Personal objectives Introducing a learning diary 3 Gallery exercise - using images of exemplars brought by participants Plenary discussion The skills and behaviours of an exemplar influencer 4 Group task - what does your self-evaluation say? Discussion and conclusions 5 Influencing - what is it? - why do we need it? The current organisational landscape including values and behaviours the influencer operates in 6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at' 7 Direct / support / delegate / coach: the different choices and approaches to choose from 8 Updating the learning diary 9 Power and types of power - its impact on influencing ability and approach and what is within your control Group task and discussion 10 The 5 influencing styles tool Series of tasks and exercises Drilling down to a personal action plan for maximising influence 11 'The person with the most flexibility has the most influence' Skills and behaviours for effective influencing Exercises and techniques that develop skills for influencing 12 Review and evaluation Action planning
NPORS Marine Knuckle Boom Crane (N014)
Being a leader can take you into vulnerable places - the unfamiliar, high expectations and high visibility, with everyone looking to you for guidance in the big moments. It is natural for doubts to creep in, including the echoes of past knock-backs, put-downs, pressures, stereotyping and internalised oppression.
Complete Visual BASIC training course description A hands-on introduction to programming in Visual BASIC V6. What will you learn Build Visual BASIC applications. Build simple components. Debug Visual BASIC programs. Examine existing code and determine its function. Complete Visual BASIC training course details Who will benefit: Anyone wishing to program in Visual BASIC. Prerequisites: None although experience in another high level language would be useful. Duration 5 days Complete Visual BASIC training course contents Application development using VB VB features. VB editions, VB terminology. Working in the Development Environment. Event-Driven Programming. Creating a program in VB. Project and executable files. VB reference materials. Visual Basic fundamentals Objects. Controlling objects. Introduction to forms. Introduction to controls. Basic controls. Working with code and forms Modules. Working with code. Interacting with the user. Working with code statements. Managing forms. Variables and procedures Introduction to variables and constants. Working with Procedures and Functions. Controlling program execution Common VB functions. Comparison and relational operators. Conditional structures. Looping structures. Debugging Error types. Debugging logic errors in VB. Working with controls Control types. Standard controls. Advanced standard controls. ActiveX controls. Insertable controls. Data access using the ADO data control Overview of ActiveX Data Objects. VB data access features. Relational database concepts. Using the ADO data Control to access data. SQL. Manipulating data. Using the data form wizard. Input validation Field-Level validation. The masked edit control. Form-Level validation. Form events used when validating data. Error trapping Trapping run time errors. Error handling overview. Enabling an error trap. Errors and the calling chain. In line error handling. Enhancing the User Interface Menus. Status bars. Toolbars. Drag and Drop Overview of Drag and Drop. Mouse events Drag and Drop basics. More about controls Using control arrays. Using the controls collection. Working with object variables. Collections. Finishing touches User Interface design principles. Distributing an application. Creating a default project.
MEF Carrier Ethernet training course description The course progresses from a overview of the Carrier Ethernet service and how it works onto looking at the concepts in depth. Service attributes and management follow with the course finishing with studies of practical Carrier Ethernet. What will you learn Discuss and understand key Carrier Ethernet Concepts. Understand tasks related to designing, deploying and maintaining a Carrier Ethernet network. Offer effective solutions to implementing a Carrier Ethernet enterprise network given available customer resources and requirements. Carry out informed discussions using industry Carrier Ethernet 'vocabulary. Pass the MEF CECP 2.0 professional accreditation exam. MEF Carrier Ethernet training course details Who will benefit: Anyone working with Carrier Ethernet Prerequisites: The course attendees need to be conversant with data networks, as well as Ethernet and IP technologies. Duration 5 days MEF Carrier Ethernet training course contents Section One: Introduction to Carrier Ethernet Introduction to Carrier Ethernet: What is Carrier Ethernet? Evolution, advantages, The MEF, MEF specifications; UNI, EVC, OVC, EPL/EVPL, EP-LAN/ EVP-LAN, EP-Tree/EVP-Tree, etc, overview. How Carrier Ethernet Works: Service Frame Handling. Carrier Ethernet at Customer Premises, metro and core. Carrier Ethernet Workings, UNI attributes, Service Attributes (EVC and EVC per UNI attributes), Bandwidth Profiles, service multiplexing, L2 protocol processing; Carrier Ethernet equipment, CPE, aggregation and homing nodes, core equipment; management systems. The Setting Up of a Carrier Ethernet Service: Step 1: Choose service type, EPL/EVPL, EP-LAN/EVP-LAN, EPTree/EVP-Tree, EVLine...; Step 2: CPE tasks, UNI-C tasks (UNI attributes, service attributes (EVC and EVC per UNI) and bandwidth profiles), UNI-N tasks (L2 protocol handling). Step 3: Non-CPE tasks, Access, metro and core connections set up. Section Two: Carrier Ethernet Concepts in depth Carrier Ethernet Definitions in Depth: UNI, UNI I & II, UNI-N and UNI-C, etc.; NNI/ENNI; EVC; OVC, OVC type (P2P, M2M, Rooted MP), OVC end point (root, leaf, trunk), OVC end point map, OVC end point bundling; Service types in detail, EPL/EVPL, EP-LAN/EVP-LAN, EP-Tree/EVP-Tree, EVLine, Access EPL, Access EVPL . Carrier Ethernet Service Frame Handling: Unicast, multicast and broadcast frame delivery, Tagged, untagged and priority; Tagging, C and S-Tags, 802.3, 802.1d, 802.1q, 802.1ad, 802.1ah evolution, VLAN ID translation/preservation. CoS preservation. Other Key Carrier Ethernet Concepts: MTU, MTU at UNI, MTU at ENNI; Physical Layer Attributes, FE, GbE and 10GbE, Service Multiplexing and Bundling Concept and detail, rules and implications; Hairpin Switching Managing Bandwidth in a Carrier Ethernet Network: Token Bucket Algorithm, EIR, CIR, CBS, EBS, Coupling Flag; Frame Colors, recoloring, Color Awareness attribute, Color Forwarding; Bandwidth Profiles, rules and concepts. MEF CoS identifiers, DEI bit (in S-Tag), PCP bit (in C-Tag or S-Tag), or DSCP (in IP header), Multiflow bandwidth concepts; CoS Label/Color Identification. Section Three: Carrier Ethernet Service Attributes Overview: Carrier Ethernet 2.0; Blueprint C Service Attributes: Per UNI, Physical interfaces, Frame format, Ingress/egress Bandwidth Profiles, CEVLAN ID/EVC Map, UNI protection. EVC per UNI, Ingress/egress Bandwidth Profiles, etc.; Per EVC, CEVLAN ID Preservation, CoS ID Preservation, Relationship between SLA and SLP, Class of Service, etc. OVC, ENNI, OVC End Point per UNI and OVC End Point per ENNI, Ingress/egress bandwidth profiles, etc. Section Four: Managing Carrier Ethernet Networks Overview: MEF Service Lifecycle.Carrier Ethernet maintenance: Port, Link & NE failure, Service Protection Technologies, Fault Identification and Recovery, LAG, Active/Standby EVC, Single EVC with transport protection, G.8031, G.8032, MPLS FRR. SOAMs: Connectivity fault management, connectivity Monitoring, Loopback, Linktrace; Performance Management, Frame Delay, Inter Frame Delay Variation, Availability, Frame Loss Ratio, Resiliency, HLI, DMM, DMR, SLM, SLR; Key Concepts, Single vs dual ended, ordered UNI pair calculations. LOAMs: Link discovery, link monitoring, etc. Terminology and Concepts: MEG levels, MIPs. Section Five: Practical Carrier Ethernet Carrier Ethernet Transport Technologies:Layer 1: SDH. Layer 2: Bridging, provider bridging, PBB, PBBTE. Layer 2.5: MPLS VPWS, MPLS VPLS, MPLS-TP. Carrier Ethernet Access Technologies: fiber, SDH, active fiber, PON, GPON, 10G PON, OTN, WDM; copper, PDH, G-SDSL, 10Pass-TS, HFC; packet radio. Optimising mobile backhaul with Carrier Ethernet Key challenges solutions: Market pressure, LTE evolution, elements and architecture (RAN BS, NC, GWIF.), synchronization, bandwidth management. Circuit Emulation over Ethernet: Purpose, needs and applications. Synchronization: Phased, ToD, External Reference source, SynchE ,NTP, IEEE-1588 v2/ PTP, ACR; MEF Service Definitions for emulated circuits. Applying what you know: Practical examples and scenarios, Carrier Ethernet solutions; Practice Scenarios, Given a scenario, determine appropriate Ethernet services
The QA Level 2 Award in Principles and Practice of Moving People Safely (RQF) is a regulated and nationally recognised qualification that has been specifically designed for those who work, or intend to work, in a role that involves assisting and moving people. This 1 day course provides candidates with a clear understanding of the principles of moving people safely and includes the opportunity to practise and apply these principles in a variety of situations; individually, in a team, and with the assistance of equipment. Candidates will leave the course with the knowledge and skills required to move people safely whilst ensuring that the risk of personal harm is reduced and that health and dignity are retained.
COBOL training course description A hands on training course providing an introduction to COBOL. What will you learn Write COBOL programs Debug COBOL programs Examine existing code and determine its function. COBOL training course details Who will benefit: Programmers working with COBOL. Prerequisites: None although experience in another high level language would be useful. A 10 day version of this course would be more applicable for those new to programming. Duration 5 days COBOL training course contents Introduction to COBOL Compilation, linkage editor. Compile errors, compiler options. Divisions, syntax and format, COBOL character set, program structure. COBOL statement structure COBOL words, format of statements. Divisions Identification entries, Environment entries, Data division: FD, record descriptions, hierarchy and level numbers, description-string entry. File and Working-Storage Sections Literals, figurative constants, redefines clause, data representation, Usage clause, synchronization, sign clause. Procedure Division File status codes; Open, Read, Write, Close, Stop, Goback; Accept, display; Move, Justified, data name qualification, reference modification. Perform statement Out-of-line, With test ... Until, ... Times, in-line statement; Go to statement. Program design Design techniques, design considerations, procedure names, program structure. Printing Printed output, Write, advancing option, editing characters; Initialize. Condition testing Conditional statements: IF, class, sign and relation conditions, condition-name conditionals, Set, compound conditions, logical operators. Evaluate, Continue. Arithmetic Rounded option, On Size Error option, Add, Subtract, Multiply, Divide, Compute. Non-sequential files File access modes, Select. Indexed and relative files. Open, Close, creating / reading sequential access files, Write, Read, Invalid key clause, reading, writing / updating Random access files, Rewrite, Delete, Start. Declarative routines Clauses. Subroutines Call, Using clause - calling program/called program, Linkage Section, returning control. Table handling Subscripted tables: One/two/three dimensional tables, Perform, variable length tables. Indexed tables: Set, using an index; Search. Copy code: Copy, Suppress, Replacing. Data Manipulation Inspect, String, Unstring. COBOL/370 LE/370 and Intrinsic Functions.
Advanced RF training course description This course provides a follow on to our popular RF fundamentals course for those that need to know more. What will you learn Explain RF propagation Describe the importance of transmission lines in RF systems. Recognise the issues in RF systems. Describe transmission measurements. Advanced RF training course details Who will benefit: Those working with RF systems. Prerequisites: RF fundamentals. Duration 3 days Advanced RF training course contents RF propagation The Electromagnetic Spectrum, Electromagnetic Radiation, Spherical Wave Front, The Space Wave, Receive Antenna below the Horizon, Bending the Space Wave , Surface Wave Path, Tilting of Surface Wave, Conductivity, Layers of the Atmosphere, Variations of the Ionosphere, Variations caused by Solar Activity, Multi Hop Transmission, Classification of Radio Waves, Fading, Fading Reduction, Free Space Path Loss, Shadowing of Radio Wave, Signal Levels after Shadowing, Radio Waves as Wavelets, Fresnel Zone. Transmission Lines Transmission Line Construction, Primary Line Constants, 'T' Networks, Input Impedence, Lossless Unbalanced Line, Standing Waves, Open Circuit / Short Circuit Termination, Short Circuit Standing Waves, Open Circuit Standing Waves, Voltage Standing Wave Pattern, Short Circuit Termination, Open Circuit Termination, The Directional Coupler, Effect of E and M Coupling, Practical Reflectometer. Antenna Theory The Open Circuit Line, Dipole V/I Distribution, Polar Diagram, Power Pattern ½ Wave Dipole, Half Wave Dipole, Vehicle Mount, Centre Fed Whip Antenna, Antenna Beamwidth, The Yagi Array, Uda Yagi array, Antenna Characteristics, 6 Element Yagi Polar Diagram, Log Periodic Antenna, Helical Antenna. Microwave Dish Array, Typical Microwave Dish Antenna. Transmission Measurements Transmission Measurements, Effective Isotropic Radiated Power, Fade Margin. Noise Noise in Communications, Noise Voltage Equivalent Circuit. Satellite Communications Satellite Communications, Large Earth Station, The Satellite Payload, Geo Stationary Orbit, Basic Orbits, VSAT Terminal, Iridium Phone, The Space Segment, Satellite Footprint, Typical System Hardware. Mobile Communications Mobile Evolution, The Path to UMTS, Technologies Bit Rate and Mobility, Systems and Specifications, Wireless Networks, Diffraction, Multi Path Propagation, Loss Models, GSM Architecture, OSI Model - GSM, OSI Reference Model, OSI Layers.
Penetration testing training course description An advanced technical hands on course focusing on hacking and counter hacking. The course revolves around a series of exercises based on "hacking" into a network (pen testing the network) and then defending against the hacks. What will you learn Perform penetration tests. Explain the technical workings of various penetration tests. Produce reports on results of penetration tests. Defend against hackers. Penetration testing training course details Who will benefit: Technical support staff, auditors and security professionals. Staff who are responsible for network infrastructure integrity. Prerequisites: IP Security IP VPNs Duration 5 days Penetration testing training course contents Introduction Hacking concepts, phases, types of attacks, 'White hacking', What is penetration testing? Why use pen testing, black box vs. white box testing, equipment and tools, security lifecycles, counter hacking, pen testing reports, methodologies, legal issues. Physical security and social engineering Testing access controls, perimeter reviews, location reviews, alarm response testing. Request testing, guided suggestions, trust testing. Social engineering concepts, techniques, counter measures, Identity theft, Impersonation on social media, Footprints through social engineering Reconnaissance (discovery) Footprinting methodologies, concepts, threats and countermeasures, WHOIS footprinting, Gaining contacts and addresses, DNS queries, NIC queries, ICMP ping sweeping, system and server trails from the target network, information leaks, competitive intelligence. Scanning pen testing. Gaining access Getting past passwords, password grinding, spoofed tokens, replays, remaining anonymous. Scanning (enumeration) Gaining OS info, platform info, open port info, application info. Routes used, proxies, firewalking, Port scanning, stealth port scanning, vulnerability scanning, FIN scanning, Xmas tree scanning, Null scanning, spoofed scanning, Scanning beyond IDS. Enumeration concepts, counter measures and enumeration pen testing. Hacking Hacking webservers, web applications, Wireless networks and mobile platforms. Concepts, threats, methodology, hacking tools and countermeasures. Trojan, Backdoors, Sniffers, Viruses and Worms Detection, concepts, countermeasures, Pen testing Trojans, backdoors, sniffers and viruses. MAC attacks, DHCP attacks, ARP poisoning, DNS poisoning Anti-Trojan software, Malware analysis Sniffing tools. Exploiting (testing) vulnerabilities Buffer overflows,, simple exploits, brute force methods, UNIX based, Windows based, specific application vulnerabilities. DoS/DDoS Concepts, techniques, attack tools, Botnet, countermeasures, protection tools, DoS attack pen testing. SQL Injection Types and testing, Blind SQL Injection, Injection tools, evasion and countermeasures. Securing networks 'Hurdles', firewalls, DMZ, stopping port scans, IDS, Honeypots, Router testing, firewall testing, IDS testing, Buffer Overflow. Cryptography PKI, Encryption algorithms, tools, Email and Disk Encryption. Information security Document grinding, privacy.
Advanced Junos SP Routing course description This is designed to provide students with detailed coverage of OSPF, IS-IS, BGP, and routing policy. Students will gain experience in configuring, monitoring, and troubleshooting the Junos operating system and in monitoring device and protocol operations. This course uses Juniper Networks vMX Series Routers for the hands-on component, but the lab environment does not preclude the course from being applicable to other Juniper hardware platforms running the Junos OS. What will you learn Describe and configure OSPF area types and operations. Configure and monitor IS-IS. Describe basic BGP operation. Explain the causes for route instability. Describe how to troubleshoot routing policy. Explain the default behaviour of damping on links. Advanced Junos SP Routing course details Who will benefit: Network staff working with Junos at layer 3. Prerequisites: Junos Intermediate Routing Duration 5 days Advanced Junos SP Routing course contents OSPF OSPFv2 Review Link-State Advertisements Protocol Operations OSPF Authentication Lab: OSPF Multi-Area Networks Chapter 3: OSPF Areas Review of OSPF Areas Stub Area Operation and Configuration NSSA Operation and Configuration Route Summarization Lab: OSPF Route Summarization OSPF Case Studies and Solutions Virtual Links OSPF Multiarea Adjacencies External Reachability Lab: Advanced OSPF Options and Routing Policy Troubleshooting OSPF Troubleshooting OSPF Lab: OSPF Troubleshooting IS-IS Overview of IS-IS IS-IS PDUs Neighbors and Adjacencies Configuring and Monitoring IS-IS Lab: IS-IS Configuration and Monitoring Advanced IS-IS Operations and Configuration Options IS-IS Operations IS-IS Configuration Options IS-IS Routing Policy Lab: Advanced IS-IS Configuration Options and Routing Policy Multilevel IS-IS Networks Level 1 and Level 2 Operations Multilevel Configuration Lab: Configuring a Multilevel IS-IS Network Troubleshooting IS-IS Troubleshooting IS-IS Lab: IS-IS Troubleshooting BGP Review of BGP BGP Operations BGP Path Selection Options Configuration Options Lab: BGP and BGP Attributes BGP Attributes and Policy - Part1 BGP Policy Next Hop Origin and MED AS Path Lab: BGP Attributes - Next Hop, Origin, MED, and AS Path Attributes and Policy - Part2 Local Preference Communities Lab: BGP Attributes - Local Preference and Communities Route Reflection and Confederations Route Reflection Operation Configuration and Routing Knowledge BGP Confederations Lab: Scaling BGP BGP Route Damping Route Flap and Damping Overview Route Damping Parameters Configuring and Monitoring Route Damping Lab: BGP Route Damping Troubleshooting BGP Troubleshooting BGP Lab: BGP Troubleshooting Troubleshooting Policy Troubleshooting Policy Lab: Policy Troubleshooting