411 Courses in Leeds

Introducing the Psychotherapy London Package: Expert Guidance for Personal Growth and Emotional Well-being Are you searching for professional psychotherapy services in London to support your personal growth and emotional well-being? Miss Date Doctor’s Psychotherapy London Package offers you access to highly trained therapists who are dedicated to helping you navigate life’s challenges and achieve greater self-awareness and fulfillment. Psychotherapy is a collaborative and evidence-based therapeutic approach that addresses various mental health concerns, relationship issues, and emotional difficulties. Our experienced therapists in London provide a safe and confidential space for you to explore your thoughts, emotions, and experiences, facilitating positive change and growth. Here’s how the Psychotherapy London Package can support you: Comprehensive Assessment: Our therapists will conduct a thorough assessment to understand your unique needs, challenges, and goals. This assessment will serve as the foundation for designing a tailored treatment plan that suits your specific requirements. Evidence-Based Techniques: The Psychotherapy London Package draws from a range of evidence-based techniques and modalities, ensuring that you receive the most effective and appropriate therapeutic interventions. Individualized Approach: Your therapy sessions will be personalized to address your specific concerns and aspirations. Our therapists recognize that each individual’s journey is unique, and they will tailor the treatment to support your personal growth. Emotional Support: Our therapists provide a supportive and empathetic environment where you can freely express your thoughts and feelings. This emotional support is crucial for fostering a strong therapeutic alliance and promoting healing. Stress Reduction: Psychotherapy can be an effective tool for managing stress and anxiety. Through guided discussions and coping strategies, you’ll develop skills to navigate life’s challenges with greater resilience. Relationship Enhancement: If you are seeking to improve your relationships, our therapists will provide guidance and techniques to enhance communication, foster emotional intimacy, and resolve conflicts effectively. Self-Exploration and Awareness: Psychotherapy encourages self-exploration and self-awareness. By gaining insight into your thoughts and behaviours, you’ll be empowered to make positive changes in your life. Positive Change: With the support of our skilled therapists, you’ll work towards achieving meaningful and lasting positive changes in various aspects of your life. The Psychotherapy London Package at Miss Date Doctor offers you the opportunity to embark on a transformative journey of personal growth and emotional well-being. Our therapists are committed to helping you navigate life’s challenges and empowering you to lead a more fulfilling and balanced life. Take the first step towards greater self-awareness and well-being with the Psychotherapy London Package. Invest in your mental and emotional health, and unlock your potential for positive change. Discover the benefits of psychotherapy and experience the guidance and support you deserve on your journey to a happier and healthier life. 3 x 1 hour sessions https://relationshipsmdd.com/product/psychotherapy-london-package/

In this course, students will learn general strategies for planning, designing, developing, implementing, and maintaining an IoT system through various case studies and by assembling and configuring an IoT device to work in a sensor network.

This half day course looks at practical methods of saving time and prioritising work so that participants are more productive. It considers a wide range of strategies to overcome some of the physical and mental barriers for those working in an office or home environment.

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

This course is designed to give the learner the knowledge and skills needed to effectively support a person with down syndrome. It provides information regarding causes of the condition genetics & screening, behaviours, practical support and how to promote effective communication.

Workplace Mediation

Data analysis translates numbers and data into information that can be used to solve problems or track business performance. Data analysis produces graphs, charts, tables and reports. Data analysis is in high demand across all sectors, such as finance, consulting, manufacturing, pharmaceuticals, government and education. The ability to pay attention to detail, communicate well and be highly organised are essential skills for data analysts. They not only need to understand the data but be able to provide insight and analysis through clear visual, written and verbal communication. This course provides the knowledge and skills to help you hone your data analysis skills.

Hi, I’m Ondine a dog walker and trainer based in the Rhondda Valley. I have been training dogs since I was 8 years old when I finally persuaded my parents to allow me to get my first dog, Sam an incredibly naughty Border Terrier, Jack Russel cross. My life has led me to love and train all types of dogs from German Shepherds to Cayman Islands street dogs like Rosa. I have trained dogs to fight crime with the Royal Cayman Islands Police Service and have interned with the Miami Dade Police Department K9 Unit. I have also been lucky enough to train Flyball with the wonderful Pam Martin and the Top Dog Flyball Team as well as be coached by the Canadian Flyball champions and world record holders, Team Spring Loaded Flyball. All of this experience and fun has led me to be a firm believer that you CAN teach an old dog new tricks. Qualifications International Society of Animal Professionals Canine Communication Merit Dog Emotion and Cognition – Duke University Animal Behaviour and Welfare by The University of Edinburgh

The aim of this programme is to help attendees create better quality technical documents in an organised and efficient manner. It will give those new to the topic an appreciation of how to approach the task professionally whilst those with more experience will be able to refresh and refine their skills. The programme comprises three complementary one-day modules: The programme presents a structured methodology for creating technical documents and provides a range of practical techniques that help delegates put principles into practice. Although not essential, it is strongly advised that delegates for modules 2 and 3 have already attended module 1, or another equivalent course. Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. This course will: Explain the qualities and benefits of well written technical documents Present a structured approach for producing technical documents Review the essential skills of effective technical writing Demonstrate practical methods to help create better documents Provide tools and techniques for specification and report writing Review how technical documents should be issued and controlled Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. Module 1: Essential skills for technical writers 1 Introduction to the programme Aims and objectives of the module Introductions and interests of participants 2 Creating effective technical documents What is technical writing? how does it differ from other writing? Key qualities of an effective technical document Communication essentials and the challenges faced by technical writers The lessons of experience: how the best writers write The five key steps : prepare - organise - write - edit - release (POWER) 3 Preparing to write Defining the document aims and objectives; choosing the title Understanding technical readers and their needs Getting organised; planning and managing the process Integrating technical and commercial elements The role of intellectual property rights (IPR), eg, copyright 4 Organising the content The vital role of structure in technical documents Deciding what to include and how to organise the information Categorising information: introductory, key and supporting Tools and techniques for scoping and structuring the document Creating and using document templates - pro's and con's 5 Writing the document Avoiding 'blinding them with science': the qualities of clear writing Problem words and words that confuse; building and using a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity Using diagrams and other graphics; avoiding potential pitfalls 6 Editing and releasing the document Why editing is difficult; developing a personal editing strategy Some useful editing tools and techniques Key requirements for document issue and control Module 2: Creating better specifications 1 Introduction Aims and objectives of the day Introductions and interests of participants The 'POWER' writing process for specifications 2 Creating better specifications The role and characteristics of an effective specification Specifications and contracts; the legal role of specifications Deciding how to specify; understanding functional and design requirements Developing the specification design; applying the principles of BS 7373 Getting organised: the key stages in compiling an effective specification 3 Preparing to write a specification Defining the scope of the specification; deciding what to include and what not Scoping techniques: scope maps, check lists, structured brainstorming The why/what/how pyramid; establishing and understanding requirements Clarifying priorities; separating needs and desires: the MoSCoW method Useful quantitative techniques: cost benefit analysis, QFD, Pareto analysis Dealing with requirements that are difficult to quantify 4 Organising the content The role of structure in specifications Typical contents and layout for a specification What goes where: introductory, key and supporting sections Creating and using model forms: the sections and sub sections Detailed contents of each sub-section Exercise: applying the tools and techniques 5 Writing the specification Identifying and understanding the specification reader Key words: will, shall, must; building and using a glossary Writing performance targets that are clear and unambiguous Choosing and using graphics Exercise: writing a specification 6 Editing and releasing the document Key editing issues for specifications Issue and control of specifications Module 3: Writing better reports 1 Introduction Aims and objectives of the day Introductions and interests of participants The 'POWER' technical writing process for technical reports 2 Creating better reports What is a technical report? types and formats of report The role and characteristics of an effective technical report Understanding technical report readers and their needs The commercial role and impact of technical reports Getting organised: the key stages in compiling a technical report 3 Preparing to write reports Agreeing the terms of reference; defining aims and objectives Being clear about constraints; defining what is not to be included Legal aspects and intellectual property rights (IPR) for reports Preparing the ground; gathering information and reference documents Keeping track of information: note making, cataloguing and cross referencing Tools and techniques for developing a valid and convincing argument 4 Organising the content The role of structure reviewed; some typical report structures Who needs what: identifying the varied needs of the readership What goes where: introductory, key and supporting sections Creating and using model forms: the sections and sub sections Detailed contents of each sub-section Exercise: applying the tools and techniques 5 Writing the report Planning the storyline: the report as a journey in understanding Recognising assumptions about the reader; what they do and don't know Converting complex concepts into understandable statements Presenting technical data and its analysis; the role of graphics Presenting the case simply whilst maintaining technical integrity Exercise: writing a technical report 6 Editing and releasing the report Key editing issues for technical reports Issue and control of technical reports

The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: See your role in a new light Develop your communication skills Deal with different types of customer and situation Boost your confidence Cope in a pressurised environment Get more satisfaction from your working day 1 Introduction Workshop objectives and personal objectives The challenges of 21st century communication What makes an excellent point of Reception? And why is it so important? Who and where are our customers? As a customer, how do you like to be treated? What makes people feel valued? Objective and subjective aspects of customer service 'Micro moments' that shape the relationship 2 Communication on reception Definition of communication Barriers to good communication The 'recipe' of verbal, vocal and visual aspects of communication Differences between communicating face-to-face and on the telephone Communication 'leaks' The primitive human response The impact of visual communication - body language, gesture and facial expression Voice - tone, speed, volume, pitch, clarity, inflection, pacing Words - positive words and phrases compared with negative terminology Professional greetings face-to-face Steering the conversation with effective questioning 3 Telephone excellence How we use the telephone Qualities of the telephone Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? Professional telephone etiquette Taking and leaving messages - key points that can help customers, colleagues and the organisation Clarifying information 4 Listening skills for accuracy and relationship building How accurate are your listening skills? What are the challenges for accurate listening? Active / empathetic listening 5 Creating a rapport by 'style flexing' Understanding how different people communicate Shaping our message to the other person so that they feel understood How changing situations can alter communication needs 6 Confidence and assertiveness Recognising different styles of behaviour - aggressive, passive and assertive Qualities of assertive communication - verbal, vocal and visual Assertive techniques - basic, persistence, negotiation / empathetic Demonstrating confidence 7 Coping in a pressurised environment Words - the most useful ones to use with stressed people and identifying the 'red rag' words Challenging situations - what do you find difficult and how do you respond? Dealing with outbursts of anger Bringing non-stop talkers back from their tangent Constructive ways to say 'no' 8 Pulling it all together Action plans Summary of key learning points