This half day course is designed to help relatively inexperienced managers and supervisors to manage their staff effectively. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff. Alternatively it can be run as a day session and incorporate elements of the Managing the Difficult Staff member course. The course can concentrate on managing paid staff or (for voluntary and community sector organisations) can include aspects of supervising and supporting volunteers as well.
Often your recruitment and induction processes determine whether you retain your staff and volunteers. A poor induction often leads to a lack of productivity and motivation. This half day course is designed to help participants ensure that new staff receive a comprehensive and welcoming induction so that they can settle into their job or role quickly and with confidence. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff.
This half day course is designed to help managers and supervisors to develop or hone their interviewing skills and ensure that your organisation’s recruitment processes are rigorous but fair. It will cover how to develop an efficient recruitment process, how to read a CV or application form to ensure that you choose the right candidates for interview, how to organise and conduct the interview process and the follow-up procedures. It can be adapted to cover the needs of organisations, statutory agencies or small businesses. Although scheduled as a half day course, it can be extended to cover a whole day to include some role play interviews.
This half day course is designed to help participants plan and promote events, whether for fundraising, social or educational purposes. It provides practical tips on a wide range of subject areas from choosing events to determining budgets and publicity methods. The course can be adapted to take in any type of events or can concentrate on particular areas such as organising fundraising events, conferences or cultural events.
This half day course is designed for new treasurers, general trustees and management committee members or staff who work in smaller organisations to understand the basics of how to manage the finances within a voluntary or community organisation. It covers all the essential issues ranging from drawing up a budget to ensuring that the organisation has sound financial procedures.
This half day course is designed for those people working or volunteering in groups or working on projects who would like some practical tips on making their marketing and publicity more effective.
This half day course provides participants with the knowledge and skills to write a simple but effective business plan for their organisation. It considers aspects of why business planning is important, what background research is needed, what subject areas to include and how to monitor progress against the business plan. For in-house courses the session could be extended to a whole day with participants spending the afternoon working on a first draft of a business plan.
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In this first aid course, all basic first aid procedures are examined, including what to do if you come across an emergency situation, how to treat various types of casualties and how to record any incidents that have taken place. This course covers topics such as how and when to use a first aid box, how to use an AED, when to call an ambulance and goes into details about how to handle different emergency situations that may emerge in a care home. This first aid course follows guidelines and procedures issued by the British Red Cross, St. John Ambulance and the latest Resuscitation Council Guidelines (UK). This course can be used for induction training of appointed persons and all other staff as required by the Care Certificate. Subjects covered include: The DR ABC Primary Survey • CPR • Use of an AED • Recovery Position • Calling an Ambulance • Heart Attack • Stroke • Severe External Bleeding • Shock • Choking • Seizures • Concussion • Broken (Fractured) Bones • Back Injury • Burns • Diabetes • Eye Injury • Allergic Reactions • Swallowed Poisons • The First Aid Box • Records Standards England Care Certificate Standard 12 and 13.4 NOS: CHS36 RQF: Basic Adult Life Support and Automated External Defibrillation (Level 2 Diploma in Emergency Care Assistance), Understand the administration of medication (Level 2 Diploma in Care, Level 3 Diploma in Adult Care, Level 3 Diploma in Healthcare Support) Wales All Wales Induction Framework for Health and Social Care (AWIFHSC) Section 7 Scotland The Health and Social Care Standards Northern Ireland NISCC's Induction Standards
Our 6 hour Emergency First Aid at Work course gives the participant the knowledge, skills and confidence to deal with with first aid incidents in the work environment. Employers can book this course for their employees in the knowledge that they are fulfilling their duty to provide quality first aid training to their employees.