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3 Courses in Edinburgh
Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving
Software management - the business perspective (In-House)
By The In House Training Company
Software comes in a variety of guises - application software, firmware, middleware, system software. Increasingly, however, it doesn't necessarily present that way, especially as the boundaries between software, data and source code are becoming more and more blurred. And as software becomes more complex and more difficult to disentangle, so it becomes harder to manage and to value. But as it becomes more integral to every aspect of a business, so it is ever more important to keep on top of the technical, legal and commercial issues that arise, issues such as: To address these issues, organisations need a process for evaluating their current situation from all perspectives and for identifying the key actions they need to take to ensure holistic management of their software. This very practical programme will help set your organisation on the right path. Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. This programme is designed to give you a deeper understanding of: The technical, legal and commercial risks associated with software development, procurement, use and commercial exploitation The most appropriate processes and responsibilities for managing those risks Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. 1 Software business model What is the software business model? What options exist? Has the software business model been thoroughly reviewed to ensure its viability? This means fully understanding the market opportunity, the business environment and customer and end-user expectations. 2 Technology What are the technologies? How has the technology selection been validated considering the competitiveness, structure, and potential for future innovation? 3 UI and UX What is the UI and UX? How to best articulate this? Has the user interface and user experience been studied from both a subjective and objective view to give insight into customer behaviour? 4 Legal framework / commercial aspects Has the necessary legal framework or commercial aspects that may impact upon use or operation of the software been understood and risks identified and mitigated? 5 Software development What is the software development process? Are both the business management and development team's processes resilient in order to improve the company's capability and the maturity of the software? 6 Software quality What is quality? What are the metrics around software quality? What is the maturity level, based around a qualitative and quantitative assessment? 7 Intellectual property associated What IP should be considered when it comes to software? Does the company understand both the intellectual property risks and potential opportunities associated with this software? 8 Security What does software security mean in this context? How is it being addressed? 9 An holistic approach Review of roles and responsibilities to ensure appropriate management and protection
Customer engagement (In-House)
By The In House Training Company
Customers are astute and well-practised in researching and seeking information, solutions and added value in the minimum number of clicks online. There's only so much time they're willing to spend carrying on clicking. This mentality isn't just restricted to the world of B2C. In our increasingly hectic world, where information is expected to be available instantly, it applies just as much to B2B. In this workshop, we look at how putting yourself in the shoes of your customer and mapping their decision-making and buying journey is critical to ensuring that you provide what they perceive as fast solutions and added value. You will learn all about the three pillars for creating competitive brand experiences: Customer engagement planning puts you firmly in the shoes of your customer, helping you to build meaningful marketing communications delivered through the right resources at the right time to inspire your customers to engage with you. This programme will help participants to: Understand the evolution of the customer buying journey Map a customer buying journey for your brand or solutions Understand the customer micro-moments and signals indicating interest and buying intent, both online and offline Apply the psychology of branding to build marketing communications with impact Develop sales and marketing content that differentiates your brand(s) from the competition by demonstrating unique value and how you can meet your customer's needs 1 The evolution of the customer journey Understand how the use of mobile has had an impact on the customer buying journey where today's customers can research and compare products and solutions whenever and wherever they like, making the purchase journey even less linear Explore how marketers are adapting to this new customer behaviour and drawing upon various strategies to win the hearts and minds of their audiences 2 The See-Think-Do-Care framework Explore the many different frameworks used to track the customer journey Understand and apply the modern marketing model, where the internet has enabled the customer to hop between multiple touchpoints before making a purchase decision 3 Customer micro-moments and signals in their buying journey Understand the online and offline moments when customers seek information to research and make buying decisions Apply this understanding to build a marketing communication plan to reach customers at all stages of their buying journey 4 The role of branding in the customer journey Explore the psychology of branding Learn how to ensure your branding is relevant to your target customer needs Bring together your brand value and story to achieve brand loyalty 5 The Why-How-What framework Apply a systematic approach to build a successful and compelling brand Understand how starting with 'why' will help build your brand purpose Apply the content marketing matrix to communicate your brand's value Apply the hero-help-hub model to build engaging content marketing Actionable outcomes We will use your brand examples to provide opportunities for practice: You will learn and reflect on best practice examples of customer engagement You will discover your brand value, purpose and the 'sweet spot' to drive engagement with your customers You will create a customer engagement plan that can be implemented immediately within your business You will receive immediate feedback on your customer engagement plan You will have the opportunity to share common issues and solutions with your colleagues in the group
Online Options
Show all 63Retail and Customer Management
By Compete High
ð Unlock the Secrets to Retail Success with Our Text Course: 'Retail and Customer Management'! ð Are you ready to elevate your career in the dynamic world of retail? Look no further! Our comprehensive text course, 'Retail and Customer Management,' is designed to equip you with the essential skills and strategies needed to thrive in the competitive retail landscape. ð Why Choose Our Course? ð In today's fast-paced retail environment, the ability to effectively manage customers and operations is crucial for success. Our course offers a holistic approach to retail management, covering key topics such as customer service techniques, inventory management, sales strategies, and employee supervision. Whether you're a seasoned retail professional looking to sharpen your skills or a newcomer eager to break into the industry, our course has something for everyone. Here are just a few reasons why our course stands out: Comprehensive Curriculum: Our course covers all aspects of retail and customer management, providing you with a solid foundation of knowledge and practical skills. Expert Insights: Learn from industry experts who have years of experience in the retail sector. Gain valuable insights and best practices that you can apply to your own career. Flexible Learning: Access course materials anytime, anywhere, and at your own pace. Whether you prefer to study on your lunch break or during your commute, our text-based format allows for convenient learning. Interactive Assignments: Put your knowledge into practice with engaging assignments and case studies. Learn through hands-on activities that simulate real-world retail scenarios. Networking Opportunities: Connect with fellow students and industry professionals through our online community. Share ideas, ask questions, and build valuable relationships that can enhance your career prospects. ð©âð¼ Who is this for? ð¨âð¼ Our course is suitable for a wide range of individuals, including: Retail managers and supervisors looking to enhance their leadership skills. Frontline retail employees seeking to improve their customer service abilities. Entrepreneurs interested in starting their own retail business. Students and recent graduates aspiring to pursue a career in retail management. Anyone passionate about delivering exceptional customer experiences in the retail sector. No matter your background or experience level, our course is designed to help you succeed in the dynamic world of retail. ð Career Path ð Upon completing our course, you'll be equipped with the knowledge and skills needed to pursue various career opportunities in the retail industry. Here are just a few potential career paths: Retail Manager: Take on leadership roles in retail stores, overseeing day-to-day operations, managing staff, and optimizing sales performance. Customer Service Manager: Specialize in providing exceptional customer service, resolving issues, and implementing strategies to enhance customer satisfaction. Visual Merchandiser: Use your creativity to design visually appealing store layouts and displays that attract customers and drive sales. Inventory Control Specialist: Manage inventory levels, track product movements, and implement strategies to minimize stock shortages and overages. Retail Buyer: Source and purchase merchandise for retail stores, analyzing market trends and negotiating with suppliers to ensure a profitable product assortment. By mastering the principles of retail and customer management, you'll be well-positioned to pursue a rewarding career in this dynamic industry. ð FAQs (Frequently Asked Questions) ð Q: Is this course suitable for beginners? A: Yes! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting out in retail or looking to advance your career, you'll find valuable insights and practical guidance to help you succeed. Q: How long does it take to complete the course? A: The duration of the course varies depending on your individual pace and schedule. On average, most students complete the course within a few weeks to a few months. However, since our course is self-paced, you have the flexibility to study at your own speed. Q: Are there any prerequisites for enrolling in the course? A: There are no specific prerequisites for enrolling in our course. Whether you're a seasoned retail professional or a newcomer to the industry, you're welcome to join us and elevate your skills in retail and customer management. Q: Can I access the course materials on my mobile device? A: Absolutely! Our course platform is mobile-friendly, allowing you to access all course materials from your smartphone or tablet. Study on the go and learn at your convenience, whenever and wherever you choose. Q: Is there a certificate of completion available? A: Yes, upon successfully completing the course requirements, you will receive a certificate of completion. This certificate serves as a testament to your newfound skills and can be a valuable addition to your resume or LinkedIn profile. Don't miss out on this opportunity to supercharge your career in retail! Enroll in our 'Retail and Customer Management' course today and take the first step towards achieving your professional goals. Unlock the secrets to retail success and embark on a journey to a brighter future! ð Course Curriculum Module 1 Introduction to Retail and Customer Management Introduction to Retail and Customer Management 00:00 Module 2 Customer Behavior and Market Segmentation Customer Behavior and Market Segmentation 00:00 Module 3 Understanding Customer Behavior and Preferences Understanding Customer Behavior and Preferences 00:00 Module 4 Marketing Strategies for Retail Success Marketing Strategies for Retail Success 00:00 Module 5 Operational Excellence in Retail Management Operational Excellence in Retail Management 00:00 Module 6 Enhancing Customer Experience through Employee Engagement Enhancing Customer Experience through Employee Engagement 00:00 Module 7 Effective Customer Relationship Management Strategies Effective Customer Relationship Management Strategies 00:00
Master the art of Accounts Receivable Management with our comprehensive course on optimizing credit and collections. Explore credit policies, billing strategies, and cutting-edge technologies to enhance cash flow, reduce bad debt, and contribute to financial success. Join now for practical insights and real-world applications in the dynamic field of accounts receivable.
Cultivating Sales Excellence: Mastering the Sales Mind
By Compete High
ð Unlock Your Potential in Sales with 'Cultivating Sales Excellence Mastering the Sales Mind'Coursð Are you ready to skyrocket your sales success and become a master in the art of selling? Look no further! Our comprehensive online course, 'Cultivating Sales Excellence: Mastering the Sales Mind,' is your gateway to unlocking unparalleled success in the dynamic world of sales. ð What You'll Gain: Masterful Sales Techniques: Learn the proven strategies and techniques employed by top sales professionals worldwide. Elevate your sales game and close deals like never before. Psychology of Sales: Delve into the psychology behind successful selling. Understand customer behavior, motivations, and decision-making processes to anticipate and fulfill their needs effectively. Effective Communication Skills: Hone your communication prowess to build lasting relationships with clients. Learn how to articulate value propositions, negotiate effectively, and overcome objections effortlessly. Mindset Mastery: Develop the winning mindset of top sales performers. Cultivate resilience, confidence, and a positive attitude that propels you toward unparalleled success. ð What Makes Our Course Stand Out: Expert Guidance: Led by industry experts with years of hands-on experience, gain insights from the best in the field. Actionable Insights: Practical exercises, case studies, and real-world scenarios ensure you can apply what you learn immediately. Flexible Learning: Access the course content at your own pace, fitting your learning around your schedule. Community Support: Join a vibrant community of like-minded individuals, fostering collaboration and growth. ð¯ Who Should Enroll: Sales professionals aiming to refine their skills and take their careers to new heights. Entrepreneurs seeking to boost their business revenue through effective sales strategies. Anyone passionate about mastering the art of selling and achieving unparalleled success. ð¥ Join 'Cultivating Sales Excellence: Mastering the Sales Mind' today and pave the way for a thriving career in sales! Don't miss this opportunity to transform your sales approach and achieve extraordinary results. Enroll now and embark on your journey to becoming a sales maestro! ð⨠Course Curriculum INTRODUCTION Introduction 00:00 MINDSET OF A CHAMPION TACTICS & STRATEGIES Mindsets aren't fixed they're flexible - Part 1 00:00 Mindsets aren't fixed they're flexible - Part 2 00:00 Contiuous Sales Improvement 00:00 Prospecting and Selling Mindset 00:00 Fear and Faith 00:00 You have a genius mind 00:00 Conditional Beliefs 00:00 I Am_ Statements 00:00 Let Go Of Resistance To Sales 00:00 CONCLUSION Conclusion 00:00
Mastering Persuasive Communication for Sales
By Compete High
ð Unlock the Power of Persuasion and Elevate Your Sales Game! ð ð Are you ready to revolutionize your sales approach and achieve unparalleled success? Welcome to 'Mastering Persuasive Communication for Sales' - your gateway to becoming a persuasive sales powerhouse! ð ð¥ Imagine having the ability to captivate your audience effortlessly, compelling them to say 'Yes!' at every turn. This comprehensive online course is meticulously crafted to equip you with the indispensable skills needed to become a persuasive maestro in the realm of sales. ð¯ Here's what awaits you on this transformational journey: ð¡ Proven Strategies: Gain exclusive access to battle-tested techniques and strategies employed by top sales professionals worldwide. Learn how to craft compelling narratives, leverage psychological triggers, and master the art of persuasion to influence decisions effectively. ð Communication Mastery: Discover the keys to unlocking the secrets of effective communication. From honing your body language to perfecting your tone and words, you'll learn how to create an irresistible magnetism in every interaction. ð Sales Psychology Unveiled: Delve into the psychology behind customer behavior and decision-making processes. Understand the core principles that drive buying decisions, enabling you to anticipate needs and guide prospects seamlessly through the sales funnel. ð Online & Offline Mastery: Whether you're engaging face-to-face or navigating the digital landscape, this course covers both online and offline persuasive communication techniques, ensuring you're equipped for any sales scenario. ð Real-World Applications: Put theory into action with practical exercises, role-playing scenarios, and case studies that simulate real-world sales situations. Sharpen your skills in a risk-free environment and gain the confidence to excel in any sales conversation. ð Expert Guidance: Led by industry experts with a wealth of experience in sales and communication, this course provides unparalleled guidance, offering insights and tips that can only be gained from years of successful practice. ð Elevate your sales game and skyrocket your success! Enroll now in 'Mastering Persuasive Communication for Sales' and unlock the doors to a whole new level of sales prowess. Your journey towards becoming a persuasive communication virtuoso begins today! ðð¼ Course Curriculum INTRODUCTION Introduction 00:00 My Story 00:00 SALES SCRIPTING TACTICS AND STRATEGIES Embracing Sales 00:00 Embrace Sales Scripting 00:00 The 7 Step Script Writing Formula 00:00 The 5 Laundry Lists - Part 1 00:00 The 5 laundry lists - Part 2 00:00 Sales Scripting Techniques - Part 1 00:00 Sales Scripting Techniques - Part 2 00:00 CONCLUSION Scripting Best Practices and Conclusion 00:00
Professional Certificate Course in Managing the E-Enterprise in London 2024
(261)By Metropolitan School of Business & Management UK
The aim of this course is to provide a comprehensive understanding of e-commerce and its organizational structure. By the end of this course, students will be able to compare conventional design and e-organization, understand the concept and dynamics of e-retailing, and apply the concept of e-services. After the successful completion of the course, you will be able to learn about the following, Compare Conventional Design and E-Organization Understand E-commerce Enterprise's Organizational Structure Understand the concept and dynamics of E-Retailing Understand and utilize a Conversion Funnel Understand and apply the concept of E-services. The aim of this course is to provide learners with a comprehensive understanding of the key concepts, principles, and dynamics of e-commerce enterprise, and the impact of technology on organizational structure, design, and operations. The course will explore the differences between conventional design and e-organization, with a focus on e-retailing, conversion funnel, and e-services. By the end of the course, learners will have developed the knowledge and skills required to evaluate, analyze, and implement effective e-commerce strategies to drive organizational growth and success. The aim of this course is to provide a comprehensive understanding of e-commerce and its organizational structure. By the end of this course, students will be able to compare conventional design and e-organization, understand the concept and dynamics of e-retailing, and apply the concept of e-services. They will also be able to utilize a conversion funnel to analyze customer behavior and optimize the e-commerce experience. This course aims to equip students with the skills and knowledge necessary to succeed in the ever-evolving e-commerce industry. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing the E-Enterprise Self-paced pre-recorded learning content on this topic. Managing the E-Enterprise Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. E-commerce Manager Chief Digital Officer Digital Marketing Manager Online Business Manager Web Analytics Manager Social Media Manager Customer Relationship Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Unlock the secrets to successful sales and elevate your career with our Sales & Selling Management course. Master the art of effective sales presentations, negotiations, and customer relationships. Explore strategic planning, market analysis, and the synergy between marketing and sales. Develop essential skills in CRM, communication, and customer service. Join us to transform your approach to sales and achieve sustainable growth in today's competitive business landscape.
Retail Management Course (Level 5 Diploma)
By Training Tale
Retail Management Course (Level 5 Diploma) Online Are you prepared to advance your career in retail management? Getting customer pleasure is crucial in retail management. With this thorough course in retail management, you may succeed in this vibrant international business! With the help of this advanced diploma in retail management, you may learn how to develop your current sales abilities. From retail management, you will learn how to develop solid client relationships and various marketing methods. Retail management also teaches you how to benefit from professional-level communication skills. Retail Management is also advantageous for perfecting the art of dealing with challenging customers and learning how to effectively assess customer behavior. The most significant stock management concerns are covered in Retail Management. Enroll in our Retail Management course to boost your management proficiency and develop some highly applicable retail management abilities. Learning Outcomes After completing this Retail Management: Retail Management course, the learner will be able to: Understand the fundamentals of Retail Management. Build and sustain relationships in Retail Management. Understand the strategic planning in Retail Management. Understand the importance of location in Retail Management and merchandise business. Explain retail supply chain and promotional strategies in the Retail Management course. Understand the impact of information technology in Retail Management business Special Offers of this Retail Management: Retail Management Course This Retail Management: Retail Management Course includes a FREE PDF Certificate. Lifetime access to this Retail Management Course Instant access to this Retail Management: Retail Management Course Get FREE Tutor Support from Monday to Friday in this Retail Management: Retail Management Course [ Note: Free PDF certificate as soon as completing the Retail Management: Retail Management Course (Level 5 Diploma)] Retail Management Course (Level 5 Diploma) Course Curriculum of Retail Management Course (Level 5 Diploma) Industry Experts Designed this Retail Management course into 16 detailed modules. Assessment Method of Retail Management Course (Level 5 Diploma) After completing each module of the Retail Management: Retail Management Course (Level 5 Diploma), you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Retail Management Course (Level 5 Diploma) After completing the MCQ/Assignment assessment for this Retail Management: Retail Management Course (Level 5 Diploma), you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Retail Management Course (Level 5 Diploma) Anyone who is enthusiastic and ambitious about Retail Management: Retail Management can enrol in the course. Requirements Retail Management: Retail Management Course (Level 5 Diploma) Students who intend to enrol in this Retail Management: Retail Management course must meet the following requirements: Retail Management: Good command of the English language Retail Management: Must be vivacious and self-driven Retail Management: Basic computer knowledge Retail Management: A minimum of 16 years of age is required Career path Retail Management: Retail Management Course (Level 5 Diploma) This Retail Management: Retail Management course will open up variety of job opportunities in this relevant field. Certificates Certificate of completion Digital certificate - Included
Crafting Irresistible Value Statements
By Compete High
ð Unleash Your Power with Crafting Irresistible Value Statements Online Course! ð Are you tired of struggling to articulate what sets you apart in a crowded market? Do you want to captivate your audience with compelling value statements that leave a lasting impression? Introducing 'Crafting Irresistible Value Statements' - Your Ultimate Guide to Mastering the Art of Unforgettable Messaging! ð What You'll Learn: Module 1: Introduction Lay the foundation for success by understanding the critical role of value statements in today's competitive landscape. Discover real-world examples of businesses that have transformed their fortunes through the power of compelling messaging. Module 2: Unique Value Proposition Explained Demystify the concept of a Unique Value Proposition (UVP) and its profound impact on brand differentiation. Gain insights into the psychology behind a compelling UVP and how it influences customer behavior. Module 3: Create Your Unique Value Proposition Dive into the hands-on process of crafting a UVP that resonates with your target audience. Unlock proven techniques to identify and articulate the unique qualities that make your brand stand out from the crowd. Module 4: Workshop Put theory into practice with an interactive workshop designed to refine your value proposition. Receive personalized feedback and guidance from industry experts to ensure your messaging is as powerful as it can be. ð Why Choose Our Course? ⨠Expert Guidance: Learn from seasoned professionals with a wealth of experience in crafting compelling value statements that drive results. ⨠Practical Workshops: Move beyond theory with practical, real-world exercises that will elevate your skills to new heights. ⨠Lifetime Access: Enjoy unlimited access to course materials, including updates and additional resources, ensuring you stay ahead of the curve. ⨠Community Support: Join a vibrant community of like-minded individuals, share insights, and network with professionals on a similar journey. ð Transform Your Messaging, Transform Your Business! Crafting Irresistible Value Statements is not just a course; it's a journey toward unlocking the true potential of your brand. Elevate your communication skills, stand out in the market, and watch your business soar to new heights! Don't miss this opportunity to revolutionize the way you present your brand. Enroll now and start crafting value statements that turn heads and win hearts! Enroll Today and Master the Art of Irresistible Value Statements! ð Course Curriculum Module 1- Introduction Characteristics of Unique Value Propositions 00:00 Module 2- Unique Value Proposition Explained Types of Customer Benefits UVPs Express 00:00 Examples of Unique Value Propositions 00:00 What Investors Are Looking For 00:00 Value Proposition vs Competitive Advantage 00:00 Module 3- Create Your Unique Value Proposition Understand Your Competitor's Unique Value Proposition 00:00 Streaming Services Example 00:00 The Value Proposition Framework 00:00 Step 1 - Brainstorming 00:00 Step 2 - Create a Value Proposition List 00:00 Step 3 - Determine Uniqueness 00:00 Step 4 - Prioritize Top Value Propositions 00:00 Step 5 - Tell a Story 00:00 Common Mistakes 00:00 Module 4- Workshop Workshop - Build Your Unique Value Proposition 00:00
Hotel Revenue Management
By Online Training Academy
Are you ready to transform your hotel's profitability? Enroll in our comprehensive Hotel Revenue Management course and master the strategies that drive success in the hospitality industry. Designed for professionals eager to enhance their skills and boost their hotel's revenue, this course covers all critical aspects of revenue management. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This Hotel Revenue Management course teaches you how to maximize a hotel's income by effectively managing its resources. You'll start by understanding the basics of revenue management and why it's crucial for a hotel's success. You'll learn how to track key performance indicators to measure a hotel's performance accurately. The course covers forecasting methods to predict future revenue, and you'll explore various pricing strategies to optimize profits. You'll also learn about overbooking tactics and how to balance customer satisfaction with revenue goals. Additionally, the course discusses important factors like customer behavior and market conditions. You'll discover how to develop profitable distribution strategies and effective promotion techniques to attract more guests. Finally, you'll look at the future trends of revenue management in the UK, preparing you for upcoming changes in the industry. By the end of the course, you'll be equipped with the skills to boost a hotel's revenue effectively. Course Curriculum Module 01: Fundamentals of Hotel Revenue Management Module 02: Importance of Revenue Management Module 03: Key Performance Indicator in Revenue Management Module 04: Forecasting of Hotel Revenue Management Module 05: Pricing of Hotel Revenue Management Module 06: Overbooking Practices in Hotel Revenue Management Module 07: Customer and Other Essential Factors Module 08: Profitable Distribution Strategy Module 09: How to Promote Your Hotel Module 10: The Future of Hotel Revenue Management in the UK Learning Outcomes Understand fundamentals of hotel revenue management principles and practices. Recognise the importance of effective revenue management strategies. Identify key performance indicators in revenue management. Develop accurate forecasting techniques for hotel revenue management. Apply effective pricing strategies in hotel revenue management. Implement profitable distribution strategies to enhance hotel revenue. CPD 10 CPD hours / points Accredited by CPD Quality Standards Hotel Revenue Management 1:59:34 1: Module 01: Fundamentals of Hotel Revenue Management 10:22 2: Module 02: Importance of Revenue Management 14:53 3: Module 03: Key Performance Indicator in Revenue Management 10:52 4: Module 04: Forecasting of Hotel Revenue Management 14:02 5: Module 05: Pricing of Hotel Revenue Management 14:11 6: Module 06: Overbooking Practices in Hotel Revenue Management 08:37 7: Module 07: Customer and Other Essential Factors 08:24 8: Module 08: Profitable Distribution Strategy 11:17 9: Module 09: How to Promote Your Hotel 09:22 10: Module 10: The Future of Hotel Revenue Management in the UK 15:34 11: CPD Certificate - Free 01:00 12: Leave A Review 01:00 Who is this course for? Hotel managers aiming to optimise revenue. Revenue management professionals seeking advanced skills. Hospitality students focusing on revenue management. Marketing professionals in the hotel industry. Entrepreneurs in the hospitality sector. Career path Revenue Manager Hotel General Manager Pricing Analyst Distribution Manager Marketing Director Hospitality Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
