The work of a technical team is invariably challenging and often unpredictable. Definition of the work can be problematic, timescales can be hard to estimate and the right technical approach difficult to select. Staff involved in this type of work usually have very high levels of specialist knowledge in their field and have high expectations of those who lead them. In addition to the challenges of the work, the team leader often has to balance the need for professional excellence with financial and commercial considerations and to ensure that team goals are realistic by being an effective negotiator with other project and senior managers. These characteristics make technical team leadership a demanding and complex activity. This programme aims to help participants develop the skills needed to become an effective technical team leader. The objectives of this programme are to help participants: understand the significance of leadership skills and their impact on team performance review the key skills needed to be an effective, 'multi-dimensional' team leader and learn how to develop, adapt and apply them in practice learn how to identify the preferred leadership style for the context and organisational culture and how to develop personal style versatility understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 Technical teams and leadership What is a leader? How much can leadership be learned? The team environment and the impact of leadership skills The characteristics of high performance teams and their leaders Some useful models and theories of leadership explored Types of leadership; choosing how to use leadership power Evaluating personal leadership style; how to develop style flexibility 2 Essential skills for team leaders 3 key dimensions of effective leadership: inwards, outwards and upwards Developing and promoting a 'team vision': strategic thinking skills The vital role of communication skills and how to develop them Understanding others; emotional intelligence skills Being a visible leader; behavioural and influencing skills Building effective relationships; the importance of trust and respect DAY TWO 3 Leading inwards to build the team The role of leadership in developing team performance Understanding individuals in the team; recognising team role preferences Managing conflict and promoting positive team dynamics Setting standards, maintaining discipline and rewarding performance Harnessing team potential: building motivation within the team Promoting team learning; the team leader as coach / mentor 4 Leading outwards and upwards to support the team Negotiating realistic team goals; effective influencing skills Gaining empowerment and support from the key stakeholders Leading upwards: knowing when and how to take the initiative Building team credibility within the organisation; helping the team deliver Becoming an effective team player in leadership teams Building and maintaining rapport with influential stakeholders
Course Duration: Half-day or full-day session (with options for virtual delivery or multi-part series) Target Audience: People leaders, team members, HR professionals, and employees at all levels who want to foster a mindset of continuous improvement, learning, and innovation within their team or organisation. Course Objectives By the end of this course, participants will be able to: Understand what a growth mindset is and how it contrasts with a fixed mindset. Recognise the impact of mindset on learning, collaboration, leadership, and performance. Identify individual and team mindset behaviours. Apply strategies to shift thinking and encourage a culture of experimentation, feedback, and perseverance. Create an action plan to promote growth mindset behaviours in their workplace. Course Outline Module 1: Understanding Growth Mindset What is a growth mindset? (Based on Carol Dweck’s research) Growth vs fixed mindset: beliefs, language, and behaviours How mindsets impact learning, feedback, risk-taking, and innovation Common myths and misconceptions about growth mindset Module 2: The Neuroscience of Change and Learning How the brain learns and rewires through effort and repetition The science behind resilience, motivation, and behaviour change Reframing failure as feedback Why psychological safety is critical for learning cultures Module 3: Identifying Mindsets at Work Recognising fixed mindset triggers (e.g., fear of failure, comparison, perfectionism) Team culture audit: are we reinforcing learning or performance-only behaviours? Case studies: organisations that built growth cultures Self-reflection: where do I show fixed vs growth mindset? Module 4: Cultivating Growth Mindset Behaviours Shifting language: praise effort, strategy, and persistence—not just results Giving and receiving feedback to promote learning Normalising experimentation and learning from setbacks Encouraging reflective practice and continuous improvement Module 5: Leadership and Culture Shaping The leader’s role in modelling a growth mindset Embedding growth mindset into performance conversations, goal setting, and team rituals Aligning rewards, recognition, and development frameworks Avoiding the "false growth mindset" trap Module 6: Building a Growth Mindset Action Plan Identify 3 key mindset-shifting strategies for your team or organisation Personal mindset goal: what will you shift in your daily language or habits? Commit to culture practices: team experiments, learning debriefs, celebration of effort Optional: accountability partner and 30-day mindset challenge Delivery Style Interactive workshop format Storytelling, real-world examples, and reflection Pair and group discussions, case scenarios, and mindset mapping Tools and templates to apply immediately in the workplace Course Materials Provided Growth Mindset Field Guide Growth vs Fixed Mindset Behaviour Grid Conversation prompts and feedback scripts Personal Mindset Reflection and Tracker 30-Day Growth Culture Challenge Template Optional Add-ons Pre-course mindset diagnostic or self-assessment Leader/Manager booster session on modelling growth mindset Follow-up team challenge or learning sprint Integration with performance management or onboarding programs
Course Duration: Half-day or full-day session (with options for virtual delivery or multi-part series) Target Audience: People leaders, team members, HR professionals, and employees at all levels who want to foster a mindset of continuous improvement, learning, and innovation within their team or organisation. Course Objectives By the end of this course, participants will be able to: Understand what a growth mindset is and how it contrasts with a fixed mindset. Recognise the impact of mindset on learning, collaboration, leadership, and performance. Identify individual and team mindset behaviours. Apply strategies to shift thinking and encourage a culture of experimentation, feedback, and perseverance. Create an action plan to promote growth mindset behaviours in their workplace. Course Outline Module 1: Understanding Growth Mindset What is a growth mindset? (Based on Carol Dweck’s research) Growth vs fixed mindset: beliefs, language, and behaviours How mindsets impact learning, feedback, risk-taking, and innovation Common myths and misconceptions about growth mindset Module 2: The Neuroscience of Change and Learning How the brain learns and rewires through effort and repetition The science behind resilience, motivation, and behaviour change Reframing failure as feedback Why psychological safety is critical for learning cultures Module 3: Identifying Mindsets at Work Recognising fixed mindset triggers (e.g., fear of failure, comparison, perfectionism) Team culture audit: are we reinforcing learning or performance-only behaviours? Case studies: organisations that built growth cultures Self-reflection: where do I show fixed vs growth mindset? Module 4: Cultivating Growth Mindset Behaviours Shifting language: praise effort, strategy, and persistence—not just results Giving and receiving feedback to promote learning Normalising experimentation and learning from setbacks Encouraging reflective practice and continuous improvement Module 5: Leadership and Culture Shaping The leader’s role in modelling a growth mindset Embedding growth mindset into performance conversations, goal setting, and team rituals Aligning rewards, recognition, and development frameworks Avoiding the "false growth mindset" trap Module 6: Building a Growth Mindset Action Plan Identify 3 key mindset-shifting strategies for your team or organisation Personal mindset goal: what will you shift in your daily language or habits? Commit to culture practices: team experiments, learning debriefs, celebration of effort Optional: accountability partner and 30-day mindset challenge Delivery Style Interactive workshop format Storytelling, real-world examples, and reflection Pair and group discussions, case scenarios, and mindset mapping Tools and templates to apply immediately in the workplace Course Materials Provided Growth Mindset Field Guide Growth vs Fixed Mindset Behaviour Grid Conversation prompts and feedback scripts Personal Mindset Reflection and Tracker 30-Day Growth Culture Challenge Template Optional Add-ons Pre-course mindset diagnostic or self-assessment Leader/Manager booster session on modelling growth mindset Follow-up team challenge or learning sprint Integration with performance management or onboarding programs
Overview This course is designed to support the governments, public sector, state-owned enterprises and other entities to strategically understand how to plan the asset management and worth of their physical assets like buildings, infrastructure, transportation etc. The course will also highlight how the public sector can improve asset performance, reduce costs and increase returns generated from the assets by using well-planned asset management tools and techniques.
R&D work is often carried out in entrepreneurial companies with the aim of developing solutions to scientific or technological problems for a wide range of customers. Projects can include longer term 'frontiers of science' research, medium term product development/manufacturing or more immediate troubleshooting or contract research assignments. In all these contexts, the ability to create innovative solutions in a timely and cost-effective manner is the essence of successful R&D. Whilst R&D groups typically excel in technical expertise, those involved often recognise that there is scope for improving the way that projects are managed. The aim of this training programme is to address this need whilst ensuring that the creative, entrepreneurial spirit that is fundamental to good R&D continues to flourish. MODULE 1: Creating the foundations for success Off-line video tutorials and exercises Total time ~ 1 - 1.5 hours Video 1: Making the most of project management in R&D Characterising R&D projects Applying project management to R&D work Exploiting the potential of project management in R&D Video 2: Promoting success in R&D project management Modelling successful project management Evaluating performance and promoting success The role and skills of the project manager/leader MODULE 2: Initiating and defining R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Selecting and initiating projects Recognising worthwhile opportunities; initiating projects Identifying stakeholders and their goals Characterising and engaging stakeholders Session 2: Defining goals and agreeing deliverables Establishing the full scope of the project Clarifying and prioritising project deliverables Defining and agreeing deliverable specifications MODULE 3: Planning R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Identifying and organising activities Creating effective plans; avoiding planning pitfalls Identifying tasks and assigning responsibilities Sequencing tasks and estimating durations Session 2: Developing the timeline and resource plan Identifying the 'critical path'; creating a resource plan Dealing with estimating uncertainty Accelerating the programme MODULE 4: Leadership and teamwork in R&D projects Off-line video tutorials and exercises Total time ~ 1 - 1.5 hours Video 1: Working effectively in project teams Building teamwork in contemporary organisations Recognising each other's skills; building synergy Building good working relationships; handling conflict Video 2: The role of the R&D project team leader Building teamwork: the role of leadership Creating an effective team culture Delegating work and motivating team members MODULE 5: Managing uncertainty in R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Characterising uncertainty; identifying risks Exploring uncertainty; applying risk management Focusing the risk management process Identifying and defining risk events Session 2: Managing and controlling risks to the project Evaluating risk events Selecting between risk strategies; setting contingencies Updating and controlling exposure to risk MODULE 6: Implementing and controlling R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Initiating assignments and managing changes Creating a pro-active implementation and control culture Establishing effective implementation and control procedures Assigning work and managing changes Session 2: Monitoring, managing and developing performance Adopting meaningful monitoring techniques Responding to problems; building performance Managing and controlling multiple project assignments
Embark on a journey to become a workplace hero with our comprehensive one-day Pediatric First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.
German Post Beginner Class
Refresh and revitalise your sales teams with a bespoke sales training programme that’s designed to lift their skills and motivation. Our sales experts use learner-centred and coaching methodologies to provide top tips to make a difference to success rates and relationships straight away. Stripped-back sales skills with sensational results, a bespoke course may include: Applying the steps of any sales cycle to your market Communication and relationship building Qualifying and questioning skills Prospecting and pre-call planning Making a pitch Emotional intelligence in sales Objection handling Closing the deal
Join a Biodiversity collage workshop to learn about the biodiversity crisis and how to tackle it.