Nottinghamshire

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Who Should Attend</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills operate Forward Tipping Dumpers to transport and discharge loads. This course can be completed by both novice and experienced candidates. We also offer refresher tests.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course- 3 Days</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course information</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Category N204 Forward Tipping Dumper</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">It is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following:<br fr-original-style="" style="box-sizing: border-box;">➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator<br fr-original-style="" style="box-sizing: border-box;">➢ Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to locate and identify the major components of the machine and explain their functions<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to locate and identify key controls and explain their functions<br fr-original-style="" style="box-sizing: border-box;">➢ Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative<br fr-original-style="" style="box-sizing: border-box;">requirements<br fr-original-style="" style="box-sizing: border-box;">➢ Identify and maintain PPE appropriate for forward tipping dumper use<br fr-original-style="" style="box-sizing: border-box;">➢ Prepare the forward tipping dumper for use and operate safely and efficiently<br fr-original-style="" style="box-sizing: border-box;">➢ Conduct all necessary safety checks at the work area<br fr-original-style="" style="box-sizing: border-box;">➢ Attach and set trailers, ready for operation<br fr-original-style="" style="box-sizing: border-box;">➢ Environmental considerations<br fr-original-style="" style="box-sizing: border-box;">➢ Storage and transport of implements and attachments<br fr-original-style="" style="box-sizing: border-box;">➢ Carry out all end of shift and shut down procedures</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment will be to NPORS standards consisting of a theory test and practical test.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Certification</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS Traditional card &ndash; With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.</p>

Who Should Attend
This course is aimed at candidates that require the knowledge and practical skills operate Forward Tipping Dumpers to transport and discharge loads. This course can be completed by both novice and experienced candidates. We also offer refresher tests.
Novice course- 3 Days
Experienced worker tests- 1 day theory and practical assessment
Course information
Category N204 Forward Tipping Dumper
It is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following:
➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator
➢ Have a working knowledge of the manufacturer’s handbook for the particular machine to be used
➢ Be able to locate and identify the major components of the machine and explain their functions
➢ Be able to locate and identify key controls and explain their functions
➢ Conduct all pre-operational checks in accordance with manufacturer’s and legislative
requirements
➢ Identify and maintain PPE appropriate for forward tipping dumper use
➢ Prepare the forward tipping dumper for use and operate safely and efficiently
➢ Conduct all necessary safety checks at the work area
➢ Attach and set trailers, ready for operation
➢ Environmental considerations
➢ Storage and transport of implements and attachments
➢ Carry out all end of shift and shut down procedures
Assessment
Assessment will be to NPORS standards consisting of a theory test and practical test.
Certification
NPORS Traditional card – With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.
NPORS CSCS – To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.

Dynamic Training and Assessments Ltd

Construction

CSCS (Construction Skills Certification Scheme)

NPORS

NPORS Forward Tipping Dumper (N204)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Who Should Attend</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills operate Forward Tipping Dumpers (mini) to transport and discharge loads. This course can be completed by both novice and experienced candidates. We also offer refresher tests.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course- 3 Days</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course information</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Category N139 Forward tipping mini dumper</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">It is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following:<br fr-original-style="" style="box-sizing: border-box;">➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator<br fr-original-style="" style="box-sizing: border-box;">➢ Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to locate and identify the major components of the machine and explain their functions<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to locate and identify key controls and explain their functions<br fr-original-style="" style="box-sizing: border-box;">➢ Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative<br fr-original-style="" style="box-sizing: border-box;">requirements<br fr-original-style="" style="box-sizing: border-box;">➢ Identify and maintain PPE appropriate for forward tipping mini dumper use<br fr-original-style="" style="box-sizing: border-box;">➢ Conduct all necessary safety checks at the work area<br fr-original-style="" style="box-sizing: border-box;">➢ Prepare the forward tipping mini dumper for use and operate safely and efficiently<br fr-original-style="" style="box-sizing: border-box;">➢ Attachments set correctly ready for operation<br fr-original-style="" style="box-sizing: border-box;">➢ Environmental considerations<br fr-original-style="" style="box-sizing: border-box;">➢ Storage and transport of forward tipping mini dumper / implements / attachments<br fr-original-style="" style="box-sizing: border-box;">➢ Carry out all end of shift and shut down procedures</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment will be to NPORS standards consisting of a theory test and practical test.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Certification</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS Traditional card &ndash; With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.</p>

Who Should Attend
This course is aimed at candidates that require the knowledge and practical skills operate Forward Tipping Dumpers (mini) to transport and discharge loads. This course can be completed by both novice and experienced candidates. We also offer refresher tests.
Novice course- 3 Days
Experienced worker tests- 1 day theory and practical assessment
Course information
Category N139 Forward tipping mini dumper
It is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following:
➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator
➢ Have a working knowledge of the manufacturer’s handbook for the particular machine to be used
➢ Be able to locate and identify the major components of the machine and explain their functions
➢ Be able to locate and identify key controls and explain their functions
➢ Conduct all pre-operational checks in accordance with manufacturer’s and legislative
requirements
➢ Identify and maintain PPE appropriate for forward tipping mini dumper use
➢ Conduct all necessary safety checks at the work area
➢ Prepare the forward tipping mini dumper for use and operate safely and efficiently
➢ Attachments set correctly ready for operation
➢ Environmental considerations
➢ Storage and transport of forward tipping mini dumper / implements / attachments
➢ Carry out all end of shift and shut down procedures
Assessment
Assessment will be to NPORS standards consisting of a theory test and practical test.
Certification
NPORS Traditional card – With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.
NPORS CSCS – To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.

NPORS Forward Tipping Mini Dumper (N139)

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">In order to really do something with care, you have to put some passion to it. This cannot be more true when it comes to customer service. The more it is genuine, the more it is powerful and this is what I love to transmit.</span><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">With more than 13 years of experience in customer service and all the required accreditations/qualifications, I am using my expertise and vision I have for customer service to make make the best long-term impact on your customer experience and clientele satisfaction.</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">If you want to improve your or your employees&#39; customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the basics and core values of customer service.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Delivered both on-site and online, this course has been specifically tailored to cover key topics&nbsp;crucial to customer success and to improve customer service abilities.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics covered:</u></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding your customer journey better</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer care &ndash;what vision to have?</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The keys to success to remain consistent when handling customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing your customer expectations successfully</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Knowing and setting your limits with your customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand and acknowledge your customers&rsquo; needs</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Attention to ,details</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Bring meaningful changes to make the experience better</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Getting the best out of your customers&rsquo; feedback</span></li></ul><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Length:</u>&nbsp;1 day</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Feel free to reach out if you want to know more or enquire my course!</p>

Topics: Customer care – from a powerful mindset to a perfect attitude / Consistency and customer service – how to do it? / All you need to know about expectations management / Fulfil your customers’ needs / Bring your attention to details to the next level / Dealing effectively with challenging clients / All you need to know about objection handling / Getting the best out of customers’ feedback

Length: 1 day

Beyond Satisfaction - Customer service Training

Customer Experience

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Hospitality & Catering

Customer Success (CS)

Customer Journey

Customer Relationship Management

Hospitality Management

Hospitality & Tourism

Hospitality

Dealing With Difficult Customers

Customer Experience Management

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer Service: Get All Basics Right to Elevate Your Customer Experience


<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who should attend</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;This course is aimed at people who require the knowledge and practical skills needed to enable them to safely  operate and maintain a Multi Directional Lift Truck. We will conduct a learner analysis to identify the duration of training required for those with limited or no  experience, whereas experienced operators can attend a one day Experienced Worker Assessment (Test  Only).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course information Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;To provide knowledge and understanding in the following areas:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Have a basic understanding of the industry, the dangers of working in the industry and their &nbsp;responsibilities as a plant operator</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be &nbsp;used&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Be able to locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;"> Be able to locate and identify driving, steering and braking controls in each travel mode and &nbsp;explain their functions</li><li fr-original-style="" style="box-sizing: border-box;"> Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative &nbsp;requirements&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Safely mount and dismount the machine</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Start and stop the engine and safely move the machine off and stop it safely in each travel mode</li><li fr-original-style="" style="box-sizing: border-box;"> Configure the machine for travel and maneuver it safely laden and unladen, in open and &nbsp;confined areas in each travel mode</li><li fr-original-style="" style="box-sizing: border-box;"> Conduct all necessary safety checks at the work area&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Maneuver the machine to the work area and correctly configure in readiness to carry out &nbsp;lifting and load handling tasks using each travel mode as appropriate</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Carry out lifting and load handling tasks</li><li fr-original-style="" style="box-sizing: border-box;"> Lift and transfer loads accurately and safely at different locations</li><li fr-original-style="" style="box-sizing: border-box;"> Load and unload external transport safely&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Fit, adjust and or remove attachments</li><li fr-original-style="" style="box-sizing: border-box;"> Demonstrate knowledge and understanding of loading and unloading procedures for machine &nbsp;transportation&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of shift and shut down procedures&nbsp;</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For learners applying for the NPORS CSCS Card, or for those requiring the &#39;HS&amp;E TESTED Logo&#39;  displayed on their card they must have passed the CITB Operatives Health, Safety and Environment  Test within the last 2 years. Good understanding of spoken and written English. Assessment NPORS Theory assessment made up of open questions and multiple choice. NPORS Practical assessment.</p>

Who should attend
 This course is aimed at people who require the knowledge and practical skills needed to enable them to safely operate and maintain a Multi Directional Lift Truck. We will conduct a learner analysis to identify the duration of training required for those with limited or no experience, whereas experienced operators can attend a one day Experienced Worker Assessment (Test Only).
 Course information Overview
 To provide knowledge and understanding in the following areas:
Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a plant operator
Have a working knowledge of the manufacturer’s handbook for the particular machine to be used
Be able to locate and identify the major components of the machine and explain their functions
Be able to locate and identify driving, steering and braking controls in each travel mode and explain their functions
Conduct all pre-operational checks in accordance with manufacturer’s and legislative requirements
Safely mount and dismount the machine
Start and stop the engine and safely move the machine off and stop it safely in each travel mode
Configure the machine for travel and maneuver it safely laden and unladen, in open and confined areas in each travel mode
Conduct all necessary safety checks at the work area
Maneuver the machine to the work area and correctly configure in readiness to carry out lifting and load handling tasks using each travel mode as appropriate
Carry out lifting and load handling tasks
Lift and transfer loads accurately and safely at different locations
Load and unload external transport safely
Fit, adjust and or remove attachments
Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation
Carry out all end of shift and shut down procedures
Entry Requirements 
For learners applying for the NPORS CSCS Card, or for those requiring the 'HS&E TESTED Logo' displayed on their card they must have passed the CITB Operatives Health, Safety and Environment Test within the last 2 years. Good understanding of spoken and written English. Assessment NPORS Theory assessment made up of open questions and multiple choice. NPORS Practical assessment.

NPORS Multi Directional Lift Truck (N135)

Crawley

Do you want a modern mental health course for your organisation?
Forget the standard tick box mental health first aiding courses here, (we do that too where we are training mental health first aiders) this course is designed to really get you thinking and firing on all cylinders getting the best out of a modern team in a changing environment incorporating mental health in 2024 and beyond. 
People really are our best asset but are we well equipped to get the best out of our staff for today's teams and tomorrow's?
This course is designed for the management and team leaders of larger organisation's with many managers, supervisors and team leaders. This course is also designed to be bespoke to you and your organisation and takes a little planning before we commence. 
Expect many activities, teamwork, virtual reality, hard hitting reality and a course to really get you thinking and acting your best! 

Course Aims
To get your teams to lead mental health from the front.
Think inside and outside the box on how to be the best manager you can be.
Leave with real strategies to lead mental health into the future.
Course Objectives 
By the end of the course the learners will be able to:
Develop strategies based on their staff's personality profile
Explain different personality types
Support, encourage and recognise the potential of when mental health first aiders may need support
Understand you may be called upon in someone's darkest hour
Demonstrate good coping mechanism's and leading from the front 

By completing this course you will be given more tools to help lead the mental health in your teams and lead your team in a healthy productive way. 


Comply Sense

Mental Health Awareness

Mental Health

Mental Resilience

Mental Health At Work

Mental Health Law

Leading mental health for supervisors, team leaders and managers is about leading your team and mental health first aiders to a healthy productive way, increasing respect, getting a mutual understanding for todays and tomorrows workforce. 

Leading Mental Health Beyond the Regulations

General admission

This blended course offers the requalification of a variety of first aid situations and how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.

Heath and safety law states that all employers should provide a safe and healthy working environment. This is even for those who are self-employed and have one employee, and all the way up to a large international business.

Our level 3 qualification will provide delegates with the knowledge and confidence to attend any first aid situation. 

To do this course delegates must have an in-date First Aid at Work qualification at the time of the training. This qualification can be from any recognised awarding body or organisation.

***This course can be done as a 2 day course with the FAA. Delegates will need to complete 2 day Face to Face practical training ***

The course covers the following:
The Role of a First Aider
Health and Safety Regulations (First Aid)
Responding to an Emergency 
Casualty Care
Unresponsive Casualty (Recovery Position)
Resuscitation (CPR)
Use of an AED (Automated External Defibrillator)
Choking 
Seizures
Shock
Bleeding (Minor and Severe)
Burns and Scalds 
Chest Pains (Heart Attack, Stroke)
Eye Injuries
Bones, Joints and Muscle Injuries 
Head and Spinal Injuries
Allergic Reactions including Anaphylaxis 
Poisoning 
Check and Abdominal Injuries

Training Legs First Aid

First Aid At Work

Corporate First Aid

Emergency First Aid At Work (EFAW)

Workplace First Aid

First Aid

Emergency First Aid

This 2-day course offers the requalification of a variety of first aid situations and how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.

First Aid at Work Requalification Blended (1 Days + E-learning)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Who Should Attend</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills operate skid steer loads for various tasks. This course will give in depth knowledge around regulations and safe working practices and it will enable the candidate to carry out all works safely and efficiently. This course can be completed by both novice and experienced candidates. We also offer refresher tests.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course- 3 Days</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course information</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Category N212 Skid-steer Loader</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">It is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following:<br fr-original-style="" style="box-sizing: border-box;">➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator<br fr-original-style="" style="box-sizing: border-box;">➢ Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to locate and identify the major components of the machine and explain their functions<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to locate and identify key controls and explain their functions<br fr-original-style="" style="box-sizing: border-box;">➢ Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative<br fr-original-style="" style="box-sizing: border-box;">requirements<br fr-original-style="" style="box-sizing: border-box;">➢ Identify and maintain PPE appropriate for skid steer loader use<br fr-original-style="" style="box-sizing: border-box;">➢ Conduct all necessary safety checks at the work area<br fr-original-style="" style="box-sizing: border-box;">➢ Prepare the skid steer loader for use, operate machinery safely and efficiently<br fr-original-style="" style="box-sizing: border-box;">➢ Environmental considerations<br fr-original-style="" style="box-sizing: border-box;">➢ Storage and transport of implements and attachments<br fr-original-style="" style="box-sizing: border-box;">➢ Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation<br fr-original-style="" style="box-sizing: border-box;">➢ Carry out all end of shift and shut down procedures</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment will be to NPORS standards consisting of a theory test and practical test.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Certification</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS Traditional card &ndash; With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.</p>

Who Should Attend
This course is aimed at candidates that require the knowledge and practical skills operate skid steer loads for various tasks. This course will give in depth knowledge around regulations and safe working practices and it will enable the candidate to carry out all works safely and efficiently. This course can be completed by both novice and experienced candidates. We also offer refresher tests.
Novice course- 3 Days
Experienced worker tests- 1 day theory and practical assessment
Course information
Category N212 Skid-steer Loader
It is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following:
➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator
➢ Have a working knowledge of the manufacturer’s handbook for the particular machine to be used
➢ Be able to locate and identify the major components of the machine and explain their functions
➢ Be able to locate and identify key controls and explain their functions
➢ Conduct all pre-operational checks in accordance with manufacturer’s and legislative
requirements
➢ Identify and maintain PPE appropriate for skid steer loader use
➢ Conduct all necessary safety checks at the work area
➢ Prepare the skid steer loader for use, operate machinery safely and efficiently
➢ Environmental considerations
➢ Storage and transport of implements and attachments
➢ Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation
➢ Carry out all end of shift and shut down procedures
Assessment
Assessment will be to NPORS standards consisting of a theory test and practical test.
Certification
NPORS Traditional card – With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.
NPORS CSCS – To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.

NPORS Skidsteer Loader (N212)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Who Should Attend</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills to work around piling rigs, using ancillary equipment and placing positioning piling rigs to from piles. This course can be completed by both novice and experienced candidates. We also offer refresher tests.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course- 5 days</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course information</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Category N022 Piling Rig Attendant</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">It is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following:<br fr-original-style="" style="box-sizing: border-box;">➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a piling rig attendant<br fr-original-style="" style="box-sizing: border-box;">➢ Have a working knowledge of the piling rig to be attended<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to locate and identify the major components of the piling rig and explain their<br fr-original-style="" style="box-sizing: border-box;">functions<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to locate and identify ancillary equipment and explain their functions<br fr-original-style="" style="box-sizing: border-box;">➢ Assist in conducting pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements<br fr-original-style="" style="box-sizing: border-box;">➢ Conduct safety checks of the work area and agree hand signals and verbal commands<br fr-original-style="" style="box-sizing: border-box;">➢ Identify and maintain PPE appropriate for piling rig attendant<br fr-original-style="" style="box-sizing: border-box;">➢ Assist in rigging-up and prepare ancillary equipment for piling operations<br fr-original-style="" style="box-sizing: border-box;">➢ Guide and position rig on to the piling position and start piling process.<br fr-original-style="" style="box-sizing: border-box;">➢ Environmental considerations<br fr-original-style="" style="box-sizing: border-box;">➢ Assist in de-rigging and end of shift and shut down procedures<br fr-original-style="" style="box-sizing: border-box;">➢ Demonstrate knowledge and understanding of assisting in the loading and unloading procedures for piling rig transportation</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment will be to NPORS standards consisting of a theory test and practical test.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Certification</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS Traditional card &ndash; With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.</p>

Who Should Attend
This course is aimed at candidates that require the knowledge and practical skills to work around piling rigs, using ancillary equipment and placing positioning piling rigs to from piles. This course can be completed by both novice and experienced candidates. We also offer refresher tests.
Novice course- 5 days
Experienced worker tests- 1 day theory and practical assessment
Course information
Category N022 Piling Rig Attendant
It is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following:
➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a piling rig attendant
➢ Have a working knowledge of the piling rig to be attended
➢ Be able to locate and identify the major components of the piling rig and explain their
functions
➢ Be able to locate and identify ancillary equipment and explain their functions
➢ Assist in conducting pre-operational checks in accordance with manufacturer’s and legislative requirements
➢ Conduct safety checks of the work area and agree hand signals and verbal commands
➢ Identify and maintain PPE appropriate for piling rig attendant
➢ Assist in rigging-up and prepare ancillary equipment for piling operations
➢ Guide and position rig on to the piling position and start piling process.
➢ Environmental considerations
➢ Assist in de-rigging and end of shift and shut down procedures
➢ Demonstrate knowledge and understanding of assisting in the loading and unloading procedures for piling rig transportation
Assessment
Assessment will be to NPORS standards consisting of a theory test and practical test.
Certification
NPORS Traditional card – With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.
NPORS CSCS – To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.

NPORS Piling Rig Attendant (N022)

Birmingham

Looking for first aid training? Unsure about what you can do to minimise injury in an emergency? Why not take on first aid training so you know exactly what to do in an emergency situation.
There a different first aid procedures depending on where you are and who is involved in a situation, so it is important that you are trained for different scenarios that may occur. This allows you to adapt your approach for any given situation. 

Fm Safety Consultancy Services Ltd

Medical First Aid

Health & Safety At Work

There a different first aid procedures depending on where you are and who is involved in a situation, so it is important that you are trained for different scenarios that may occur. This allows you to adapt your approach for any given situation.

Emergency First Aid at Work (EFAW) - 1 Day

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Who Should Attend</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates who are already qualified to operate telescopic handlers and require knowledge and practical skills to transport suspended loads safely and correctly.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">&nbsp;This course can be completed by both novice and experienced candidates. We also offer refresher tests.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course- 2 days</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course information</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Category N138 Telescopic Handler Suspended Loads</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">It is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following:<br fr-original-style="" style="box-sizing: border-box;">➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to conform to manufacturers requirements as per technical data, conform to relevant regulations and legislation<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to locate, identify and explain safe working loads, lifting capacity chart and explain how the manufacturer may reduce the lifting capacity when moving a suspended load, different lifting configurations and working ranges<br fr-original-style="" style="box-sizing: border-box;">➢ Identify and explain different lifting procedures, explain what task could fall into each category<br fr-original-style="" style="box-sizing: border-box;">➢ Identify and explain centres of gravity and calculate estimated weights of loads<br fr-original-style="" style="box-sizing: border-box;">➢ Identify any overhead / proximity hazards<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to agree the signal codes / hand signals, direction of movement, safe working and safe landing placement zone with the slinger / signaller<br fr-original-style="" style="box-sizing: border-box;">➢ Ensure telescopic handler is in a safe condition and attachments fitted correctly<br fr-original-style="" style="box-sizing: border-box;">➢ Checked load integrity and security<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to lift and move a load to a designated position in a safe and controlled manner, ensuring minimum uncontrolled movement<br fr-original-style="" style="box-sizing: border-box;">➢ Environmental considerations<br fr-original-style="" style="box-sizing: border-box;">➢ Carry out all out of service and securing procedures</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment will be to NPORS standards consisting of a theory test and practical test.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Certification</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS Traditional card &ndash; With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.</p>

Who Should Attend
This course is aimed at candidates who are already qualified to operate telescopic handlers and require knowledge and practical skills to transport suspended loads safely and correctly.
 This course can be completed by both novice and experienced candidates. We also offer refresher tests.
Novice course- 2 days
Experienced worker tests- 1 day theory and practical assessment
Course information
Category N138 Telescopic Handler Suspended Loads
It is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following:
➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator
➢ Be able to conform to manufacturers requirements as per technical data, conform to relevant regulations and legislation
➢ Be able to locate, identify and explain safe working loads, lifting capacity chart and explain how the manufacturer may reduce the lifting capacity when moving a suspended load, different lifting configurations and working ranges
➢ Identify and explain different lifting procedures, explain what task could fall into each category
➢ Identify and explain centres of gravity and calculate estimated weights of loads
➢ Identify any overhead / proximity hazards
➢ Be able to agree the signal codes / hand signals, direction of movement, safe working and safe landing placement zone with the slinger / signaller
➢ Ensure telescopic handler is in a safe condition and attachments fitted correctly
➢ Checked load integrity and security
➢ Be able to lift and move a load to a designated position in a safe and controlled manner, ensuring minimum uncontrolled movement
➢ Environmental considerations
➢ Carry out all out of service and securing procedures
Assessment
Assessment will be to NPORS standards consisting of a theory test and practical test.
Certification
NPORS Traditional card – With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.
NPORS CSCS – To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.

NPORS Telescopic Handler Suspended Loads (N138)

Chelmsford

This two-day course is a must for anyone who is considering or already working in a role with supervisory responsibilities. This course provides an understanding of health, safety, welfare, and environmental issues. It highlights legal responsibilities and the need to promote health and safety to supervise effectively.
It is endorsed by Build UK as the standard training for all supervisors working on Build UK sites.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your supervisory role. To help you fulfil your responsibilities regarding health, safety, welfare, and the environment. To help you implement new guidance and industry best practice affected by changes.
Course Content
• Health and safety law and how it will apply to supervisors.
• Your supervisory responsibilities in controlling site safety.
• Risk assessments and the need for method statements.
• Effective site inductions, toolbox talks and method statement briefings.
• Monitoring site activities effectively.
• Timely intervention when bad practice is identified.
Prerequisites
This course is for you if you are considering, or already have, supervisory responsibilities.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a supervisor’s role.
Certificate
This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all supervisors.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all Site Supervisor Training courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox

SMC Safety Solutions

Site Supervisor Training Scheme (SSSTS) - 2 Day Course

General Admission

Our Site Management Safety Training Scheme (SMSTS) refresher training courses, available both online and in-person, are designed for managers and individuals in positions of authority who completed their original SMSTS training program less than three years ago.

Aims
Participants will undertake a concise yet equally engaging training program covering all essential aspects of enforcing health and safety codes of practice at construction sites. Topics include in-depth discussions on risk assessments and effective methods for monitoring and managing industry-specific hazards.
Instructions
For online courses labeled “Remote Learning,” a tutor will deliver the training via video call.
All SMSTS courses are delivered and assessed in English. Participants must have a good command of the language to successfully complete the program.
Additional attendee information will be provided via email. Please ensure you check your inbox.


Site Management Safety Training Scheme (SMSTS) Refresher

Stratford

Our CITB Online - Site Supervisors’ Safety Training Scheme (SSSTS) Refresher course is designed to give attendees a broad reminder of their responsibilities for health and safety on construction sites. Approved and endorsed by the United Kingdom Contractors Group, the SSSTS refresher course is a must for anyone who occupies a supervisory role on UKCG sites and wants to brush up on their knowledge of their legal responsibilities and the latest construction industry regulations.
The SSSTS Refresher course has been created to provide existing supervisors, or those who are just entering into a supervisory role, with in-depth knowledge of health and safety legislation and procedures. If a candidate completed a full SSSTS training course up to 5 years ago, they will be required to attend a refresher programme.
Prerequisites
SSSTS certificates are of course valid for up to 5 years, but due to the ever-changing nature of the industry, it is recommended that staff stay up to date by enrolling on a refresher course long before the qualification expires.
Instructions
Please note all Site Supervisor Training courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

Site Supervisor Training Scheme (SSSTS) Refresher

Portsmouth

Rotherham

Manchester

Leeds

Kingston upon Hull

Newport

Peterborough

Milton Keynes 

Dartford

Paisley

Derby

Luton

Berkshire

Bedford

Liverpool 

Swansea

Essex

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

Bournemouth

Our Virtual (via Zoom) course provide the same high-quality tuition as our classroom-based sessions. Quarterly meetings will take place at the Academy



Dental Nursing Diploma with National Examining Board for Dental Nurses (NEBDN) is an internationally recognised qualification that will allow you to work as a Dental Nurse in hospitals, NHS and private dental practices.

Successful completion of Dental Nursing Diploma course will enable you to register as a Dental Care Professional with the General Dental Council (GDC) and practice as a qualified Dental Nurse.


Discover the exciting world of dental nursing and be a part of a growing field that offers endless opportunities for growth and development.
How will you learn?
In addition to our traditional class-based tuition, we also offer Virtual (via Zoom) Learning courses to cater to different learning preferences. Our Virtual Learning courses provide the same high-quality tuition as our classroom-based sessions. To participate, you will need a laptop, PC, smart phone or tablet with a built-in or external camera and microphone. From the comfort of your own home, you will have the opportunity to communicate with your tutor and classmates through video chat, using your phone or computer camera. This allows for seamless interaction, discussions, and collaborative learning.

Quarterly meetings at the Academy
To ensure a well-rounded learning experience, you will be required to attend face-to-face lessons at the Academy on a quarterly basis, which means every three months. These sessions serve several important purposes:

Practical Units: Some aspects of the course require hands-on practical training. The face-to-face lessons will cover these practical units, allowing you to gain valuable experience and apply the knowledge you have acquired during the virtual learning sessions.

Tests and Mock Exams: These assessments are important for evaluating your progress, identifying areas for improvement, and preparing you for the final exams. The Academy will provide a controlled and supervised environment to ensure the integrity and fairness of these assessments.
Attending quarterly face-to-face lessons provides a balanced approach to your learning journey. It combines the convenience and flexibility of virtual learning with the benefits of in-person interactions, practical training, and assessments. By participating in these sessions, you will have the opportunity to reinforce your knowledge, receive personalized feedback, and build a stronger connection with your tutor and classmates.
The Academy is dedicated to supporting your growth and success in dental nursing field, and the face-to-face lessons are an integral part of that commitment.



Being a Dental Nurse can be an exciting and fulfilling career that allows you to make a positive impact on people’s lives while enjoying a variety of work and opportunities to learn and grow. You’ll get to work with an amazing dental team and get to know patients, helping them to feel at ease and comfortable during their visit. You’ll be the one behind the scene making sure everything runs smoothly, and you’ll be the one that patients will turn to for assistance. You’ll also get to be a part of the latest advancements in dental technology and treatment. And on top of all that, you get to have a flexible schedule and a good earning potential, with the potential to advance in your career. All in all, being a dental nurse is one of the most exciting and fulfilling career that you can have, and you’ll get to leave work every day knowing you’ve made a real difference in the lives of others.


The course is delivered by Team of Dental Professionals who are examiners, dentists and experienced Dental tutors with years of experience in teaching Dentistry.
Dental Nurses are involved in a wide range of procedures, from routine check-ups to complex surgeries, which can make the job interesting and varied.

Patient-centered care: Dental Nurses have a direct impact on the patient’s experience and can make a positive difference in people’s lives by providing them with quality care.

Professional development: Dental Nurses have the opportunity to continue their education and expand their skills, leading to advancement and new opportunities in the field.
No previous experience required – we will teach you from A to Z.
Do you need a job?
Yes, you will have 3 months’ time from the start of your course to find a placement.
The Academy provides a list of Private and NHS Dental Surgeries, who are regularly contacting us when looking for more Trainee Dental Nurses, so you can contact them directly as a registered student at the Academy. This is a paid job, unless you would like to work voluntary for personal reasons. We also provide a reference letter to the employee in case you need it.
The course is ideal for you if:
You are looking for a qualification that leads to employment
You intend to participate within dentistry and make a positive contribution to the dental health
You wish to learn how to maintain high standards of hygiene, cleanliness, health & safety
You enjoy interacting with multidisciplinary team and different people


The curriculum is based on the GDC (General Dental Council) registration requirements for dental nurses. It sets out the knowledge, skills and behavioural requirements that should be developed and demonstrated. These are set out in terms of professional competencies, with the assessment method clearly outlined (e.g. how the skills and knowledge will be assessed in the final examinations – via written questions such as multiple choice (MCQ) or extended matching questions (EMQ) or via Objective Structured Clinical Examinations – OSCEs). We are proud to announce that our Dental Nursing students has the highest examination pass rate in OSCE examinations!
Free services– workshops, mock exams, eRoE marking and internal moderation.


Earn while you learn could be another benefit for doing this course. We provide a list of Private Surgeries who have been working with us for the last 14 years and looking to recruit more Trainee Dental Nurses.
Working together – At our Dental Department, we prioritise working together with our learners every step of the way. We firmly believe in providing unwavering support, equipping you with the necessary tools, skills, and assistance to ensure your success. We take immense pride in the achievements of our students, with a long list of graduates boasting remarkable success stories. Our commitment to your success serves as the foundation for our own accomplishments
What Can You Expect to Earn as a Dental Nurse? Compared to other caring professions, Dental Nursing is well paid and offers plenty of opportunity for continued training and development. This is great for those looking on a the long-term plan for their career and those who wish to work their way up the ladder through continued learning, experience & hard work. Trainee Dental Nurse salary for standard working week will be around £23,000 per annum. Average wage for a qualified Dental Nurses between £40,417 to £42,350 p.a.
When are the exams?
There are two exams:
1. Multiple choice theory exam. November and March.
2. Practical exam. January and June. 
Record of Experience (eROE)
To be eligible to sit your first exam, you have to complete your electronic Record of Experience (eROE). The eROE has to be submitted to your tutor by 31st Jan for March exam, and 31st August for November exam. 
London Waterloo Academy supports Mouth Cancer Research Foundation and encouraging learners to raise the awareness and participate in annual 10k walk.



Study mode – virtual (via Zoom) live stream lessons combined with a quarterly meetings Saturday/Sunday at the Academy
Duration – 1 year (part time)
Virtual (via Zoom) classes – once a week
Quarterly meetings at the Academy – date are discussed with the group in advance
Next Intake/start dates (please choose one for your course to start):
21 September 2024, Saturday classes from 9am to 11am
Registration fee – £300 (includes: administration, workshops, mock exams, RoE marking, internal moderation of RoE)
Tuition Fees – £1,400 (we offer payment plan, and accept instalments)
Exam fee – £510 will be charged at the point of candidate registration with NEBDN
One day introduction course – for those who are considering/not sure whether to step up into the Dental Industry £50.00
Call us +44 (0) 7484 014980 or email to info@waterlooacademy.co.uk or Facebook – London Waterloo Academy
Office location: The Foundry, 156 Blackfriars Rd, London SE1 8EN (Southwark Station (2-3 min walk) and Waterloo/Blackfriars Station (10 min walk))

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

<div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">INTRAMUSCULAR, INTRADERMAL &amp; SUBCUTANEOUS INJECTION COURSE (GPT601)<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">CLASSROOM or VIRTUAL CLASSROOM (with online theory)</span></h2></div><section fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-testid="columns" fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-mesh-id="comp-kl8214n52inlineContent" data-testid="inline-content" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214n52inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">Learn how to administer vaccines or injections ...&nbsp;</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Nationally Recognised Qualification</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes IM, ID and Sub-Cut Injection methods</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">OCN Accredited - Level 4 (Foundation Degree - FDSc)</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Covers all steps to safely perform a vaccination</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Use same techniques and skills for aesthetic therapies</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes B12, Vitamin C and other treatments</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Essential qualification for all injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Basic understanding of English language required</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">OPEN TO ALL APPLICANTS</p></li></ul><div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">About this course</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">Learning Outcomes</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">After the course</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">PART 1 - Theory: complete online at<br fr-original-style="" style="box-sizing: border-box;">home or work and download a certificate of completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">PART 2 - Skills and Practical Development: Attend in the Classroom or Virtual Classroom</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Vaccination - all essential vaccines including Covid-19, Flu and other annual vaccines</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Injections - Aesthetics - B12, Vit C etc.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">78 UK &amp; Eire training locations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">OCN Accredited at Level 4 (FDSc)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Medical training standards throughout</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Skills for Health &amp; WHO compliant</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" id="isPasted" fr-original-style="color:#0D73B7;">Learning Outcomes</span></p><div data-mesh-id="comp-kl8214o43inlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214o43inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Train up to point of first vaccination or injection&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All theory and practical skills required to perform a safe procedure</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Covers all essential theory and skill-set development to meet medical standards</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the procedures used to set up &nbsp;a manage and administer a vaccine</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Post-injection management and how to avoid critical complications</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Correct client care and aftercare</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes legal, consent and documentation</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" id="isPasted" fr-original-style="color:#0D73B7;">After the course</span></p><div data-mesh-id="comp-kl8214oainlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214oainlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Safely and competently administer a vaccine or drug treatment (ie. B12)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Correct client management before, during injection and safe after-care</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding equipment types and appropriate choices</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand vaccine management control</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Appreciate legal and professional responsibilities</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Offer injection therapies to clients - vitamin supplements</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Administer in hospitals, GP Surgeries and Outreach Centres</p></div></div></div></div></div></div></div></div></div></div></div></section>

INTRAMUSCULAR, INTRADERMAL & SUBCUTANEOUS INJECTION COURSE (GPT601)
CLASSROOM or VIRTUAL CLASSROOM (with online theory)
Learn how to administer vaccines or injections ... 
Nationally Recognised Qualification
Includes IM, ID and Sub-Cut Injection methods
OCN Accredited - Level 4 (Foundation Degree - FDSc)
Covers all steps to safely perform a vaccination
Use same techniques and skills for aesthetic therapies
Includes B12, Vitamin C and other treatments
Essential qualification for all injections
Basic understanding of English language required
OPEN TO ALL APPLICANTS
About this course
Learning Outcomes
After the course
PART 1 - Theory: complete online at
home or work and download a certificate of completion
PART 2 - Skills and Practical Development: Attend in the Classroom or Virtual Classroom
Vaccination - all essential vaccines including Covid-19, Flu and other annual vaccines
Injections - Aesthetics - B12, Vit C etc.
78 UK & Eire training locations
OCN Accredited at Level 4 (FDSc)
Medical training standards throughout
Skills for Health & WHO compliant
Learning Outcomes
Train up to point of first vaccination or injection 
All theory and practical skills required to perform a safe procedure
Covers all essential theory and skill-set development to meet medical standards
Understand the procedures used to set up a manage and administer a vaccine
Post-injection management and how to avoid critical complications
Correct client care and aftercare
Includes legal, consent and documentation
After the course
Safely and competently administer a vaccine or drug treatment (ie. B12)
Correct client management before, during injection and safe after-care
Understanding equipment types and appropriate choices
Understand vaccine management control
Appreciate legal and professional responsibilities
Offer injection therapies to clients - vitamin supplements
Administer in hospitals, GP Surgeries and Outreach Centres

Immunisation & Vaccination

Immunisation

Injection

Vaccination

Vaccinator

Medicine & Nursing

Learn how to administer vaccines or injections ...

    Nationally Recognised Qualification

    Includes IM, ID and Sub-Cut Injection methods

    OCN Accredited - Level 4 (Foundation Degree - FDSc)

    Covers all steps to safely perform a vaccination

    Use same techniques and skills for aesthetic therapies

    Includes B12, Vitamin C and other treatments

    Essential qualification for all injections

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Vaccination / Injection Course (GPT601)

Could there be a way to release pain, unwanted habits, or life’s ups and downs? How about making positive changes happen with this powerful method – EFT Tapping, short for Emotional Freedom Techniques, and affectionately known as Tapping. EFT is The most effective energy healing modality or any modality at all that we have ever experienced.

This course explains the theory and practice of EFT Tapping and gives you practical experience of the full range of powerful possibilities, for you or yours.

This is not a pen-and-paper or video presentation class! This is live healing that you can actually feel! You will leave having actually experienced various forms of the EFT Tapping training at this level, with full confidence in applying it with ease.

Learn and experience how to easily let go of life's stresses, strains, and ups & downs.

Learn and experience how to get relief from neck and shoulder tension, headaches, chronic back-ache.

Learn and experience how to get control over bad habits like eating that one biscuit too many, drinking that extra glass of wine, or those cigarettes – without any unwanted side-effects!


Learn from an EFT Tapping Master Practitioner, Trainer and Author with experience in running workshops since 1999, and who is committed to raising standards and awareness of EFT Tapping.

EFT Course UK Online Zoom Live

EFT Course EFT Tapping Live On Zoom Level 1

Hull

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is an online course sat at your own pace to introduce you to clinical coaching.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During the course we will go into the concept of training a student, learning methods, tutorial techniques, safeguarding and how to use the Central Skills Log (CSL).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is open for 2 months. Once completed we can then arrange access to the CSL for one of Abbeydale&rsquo;s students.</p>

This is an online course sat at your own pace to introduce you to clinical coaching.
During the course we will go into the concept of training a student, learning methods, tutorial techniques, safeguarding and how to use the Central Skills Log (CSL).
The course is open for 2 months. Once completed we can then arrange access to the CSL for one of Abbeydale’s students.

Samantha Morgan-Hourd

Veterinary

Veterinary Medicine

Animal Care

Pets & Animal Care

Clinical coach training for non- Abbeydale Training Practices- September 2025 cohort

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is an online course sat at your own pace to introduce you to clinical coaching. As an Abbeydale training practice the cost of this course is including with the annual TP fee.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During the course we will go into the concept of training a student, learning methods, tutorial techniques, safeguarding and how to use the Central Skills Log (CSL).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is open for 2 months. Once completed we can then arrange access to the CSL for one of Abbeydale&rsquo;s students.</p>

This is an online course sat at your own pace to introduce you to clinical coaching. As an Abbeydale training practice the cost of this course is including with the annual TP fee.
During the course we will go into the concept of training a student, learning methods, tutorial techniques, safeguarding and how to use the Central Skills Log (CSL).
The course is open for 2 months. Once completed we can then arrange access to the CSL for one of Abbeydale’s students.

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